MassHire Cape and Islands Workforce Board 2022 Annual Highlights

2022

ANNUALHIGHLIGHTS Resilience

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Innovation

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Collaboration

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“The Cape & Islands Workforce Board is committed to supporting arts and culture in the region. They know that the creative economy is so important, not only for driving tourism, but as one of the cornerstones of the region’s workforce. The Arts Foundation is fortunate to collaborate with the Workforce Board on ArtWorks, a program that not only offers high school students mentorship opportunities in creative fields, but also allows participants to build confidence, develop lifelong skills, and receive guidance on career opportunities they may want to pursue. Over the past 25 years, ArtWorks has served as a critical link between the arts and student learning and development, and we couldn’t think of a better initiative to support.”

— Julie Wake, Executive Director, Arts Foundation of Cape Cod

Letter from the Executive Director MassHire Cape & Islands Workforce Board continued to thrive in 2021. Important and impactful strides were made to help those within our region by enhancing programs, embracing innovation and technology, and focusing on board engagement and strategic partnerships. The work we do as an organization is even more relevant now as the nation, Commonwealth, and region have embarked on the road to recovery. Efforts have accelerated to ensure that the CIWB continues to uphold the values of the MassHire system.

within the arts. ArtWorks has become a premier program for young adults looking to explore career pathways.

We are grateful for the funding we received from the Arts Foundation of Cape Cod, as these funds allowed us to pilot a program for ninth grade students this spring.

I am so thankful for the Executive Committee and the CIWB Board of Directors. The last several years have been difficult. Their support, collaboration and expertise have had an enormous impact on our organization. The CIWB has achieved Kara O’Donnell-Galvin a great deal due to the cohesiveness During FY22 the CIWB developed creative ways to adjust of the individuals on our board. During FY22 we have to the many challenges brought on by the pandemic. We successfully added seven new CIWB Board members. continued to host and support virtual events that supported These members represent arts and culture, construction, our initiatives. QR (Quick Response) codes were launched, education, healthcare, and tourism. We were intentional which allowed us to operate more effectively and with our recruiting efforts as we were interested in board efficiently. The Financial Literacy Tool Kit was enhanced members who believed in our work and our mission as by adding additional online modules, and we also much as we do. The result has been strong engagement participated in STEM Week by offering a variety of events and representation. including a virtual “Track of STEM” across the region.

The Annual Meeting has long been one of my favorite Despite the challenges of the pandemic, the CIWB is more events of the year as it is celebratory in nature and an inspired than ever. A great deal was achieved this year. opportunity for us to share successes. We hope you find However, it was not accomplished alone. I am grateful and the information in your folders informative, including the humbled by the commitment our stakeholders have made FY22 Highlights that are enclosed. Please note the CIWB to collaborate with the CIWB. Through these joint efforts Annual Report will be released in September 2022. the CIWB has had quite a productive year. The grants we The CIWB would not be where it is today without the have been awarded have allowed us to proactively and support of my talented, smart and dedicated team. I am innovatively seek solutions to the workforce challenges fortunate my team is as passionate about the work we do within the region and enabled us to work not only with as I am. We are looking forward to the coming year as the MassHire Cape & Islands Career Center but also there is so much more to accomplish. collaboratively with a cadre of regional stakeholders to expand and accelerate our efforts within the healthcare Warmly, sector. Dedicated partners in this effort include Cape Cod Community College, Outer Cape Health, Duffy Health Center, the Wampanoag Tribe and Gosnold, Inc. ArtWorks celebrated its 25th Anniversary this year – what an accomplishment! Twenty-five years of providing hands-on career immersion activities through mentorship

Kara O’Donnell-Galvin Executive Director

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Letter from Board Chair The Cape & Islands Workforce Board (CIWB) has made measurable strides since last July, as the region found itself in national headlines and on the verge of shutting down due to a resurgence of Covid-19. As in 2020, the CIWB staff used innovation and collaboration as the vehicles that would drive their efforts in continuing to serve stakeholders and partners in the region. The use of technology, as well as innovative practices, allowed CIWB staff to engage greater numbers of employers, schools, municipal partners, and nonprofit organizations in the efforts to foster economic growth.

nonprofit leaders, and public servants, among others – thank you for all you do as strategic partners with the CIWB. The work being done on the Cape and Islands can only be accomplished through effective partnerships, strong leadership, and an unselfish desire to strengthen the economic and workforce vitality of the region, to which you dedicate so much of your efforts.

I remain grateful for the commitment made by the members of the CIWB Executive Committee and Board of Directors to bring energy, ideas, and a broad perspective to the work being Christopher E. Richards done in support of the region. Your value cannot be over-emphasized.

The strength of the CIWB’s relationships in the region On behalf of the Board of Directors of the MassHire were once again tested over the last year – and Cape and Islands Workforce Board, I look forward prevailed. Through deep connectivity with a vast array to showcasing the resiliency of our region and our of leaders across industries, sectors, and public and commitment to continued success. private partnerships, the CIWB collaborated with some of the Cape and Islands’ most ambitious and effective With gratitude, stakeholders in addressing the critical issues with which our region is faced.

To our stakeholders and partners in the community – employers, educators, legislators, small business owners,

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MASSHIRE CAPE & ISLANDS WORKFORCE BOARD

Christopher E. Richards Board Chair

RESILIENCE As we approached the new fiscal year last July, the CIWB deliberately decided to face the coming year armed with confidence while being realistic about potential challenges that may arise. We were confident that we were prepared to advance important initiatives in the region and were buoyed by the processes and practices we had installed, as well as by our deeply rooted relationships. Based on the challenges of the prior year, we also remained cognizant of the reality that we needed to be nimble as an organization, to be able to recover, adapt, and keep going in any situation.

As expected, our resilience was tested, but the CIWB was prepared.

This resilience revealed itself in various ways, whether through working with our strategic partners in developing a broader lens and perspective through which to view our region, and through strengthening our internal capacities.

Some examples of how the CIWB demonstrated Resilience include:

Virtual Job Shadow software purchases for partner schools Although the school districts returned to in-person learning, some internship experiences were placed on hold temporarily out of an abundance of caution and to ensure the health and safety of the students. Embracing technology and innovation, the CIWB found an alternative solution that would allow students to embark on virtual internship experiences through interactive assessments. Students would have the opportunity to explore career pathways and engage with industry professionals. The CIWB purchased “Virtual Job Shadow,” a software that enabled four partner schools – Bourne High School, Dennis-Yarmouth Regional High School, Mashpee Middle-High School, and Sturgis Public Charter School – to offer virtual internships to students enrolled in the Connecting Activities coursework.

This software provided students, some of whom are unable to participate in traditional internships due to lack of transportation or other significant barriers, an opportunity to take part in career exploration.

“ The small but mighty team at MassHire Cape and Islands Workforce Board exceeds their core mission of ‘ensuring workers have the skills they need to fill the jobs businesses create’ on Cape Cod. This begins with a deep understanding of the workforce needs on the Cape and Islands.”

— Carol A. Woodbury, Superintendent of Schools, Dennis-Yarmouth Regional School District

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“ The CIWB is committed to fostering Diversity, Equity, and Inclusion in our region, the importance of which is directly tied to our guiding principles. At this point in our local and national history, we are obligated to learn more and do more to reach underrepresented, underemployed, and marginalized populations through refined efforts of engagement.”

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Diversity, Equity, and Inclusion Accessibility to initiatives and services is at the forefront of our mission. The CIWB developed three access points for students in ArtWorks, the premier arts enrichment program in the region, to ensure that no student would be excluded based on geographic, socioeconomic, or health limitations. In developing in-person, virtual, and hybrid models, our students and mentors were able to choose the approach that was best for their partnership. In doing so, we were able to engage a larger number of students from underrepresented populations.

On-boarding of new CIWB Board of Directors and Youth Council Members The CIWB relies on the strength of its Board of Directors to engage fully in the region and to represent the myriad private businesses, municipal partners, public entities, and nonprofit organizations that are integral to the vitality of the Cape and Islands region.

Through intentional recruitment of new board members and a thorough and thoughtful on-boarding approach, the CIWB was able to strengthen its Board of Directors and Youth Council, while retaining the dynamic and determined members that have contributed so meaningfully to our existing board. Strengthening these internal capacities has made us more diverse and better prepared to tackle the challenges that present themselves.

MASSHIRE CAPE & ISLANDS WORKFORCE BOARD

INNOVATION As technology changes, the CIWB understands the need to adapt to the changing world of communication.

However, innovation is as much about ideas as it is about the newest software or platform.

This past year, the CIWB approached innovation more strategically. We evaluated how we could more effectively share our information, communicate with stakeholders and the community, and support the various regional and state initiatives that impact the Cape and Islands.

These tools conveniently sort data that allow for all smartphone users to access key information instantly.

The QR Codes enhance the promotion of our programs and initiatives and allow us to reach and engage a wider audience.

Some of the innovative enhancements we made included: 

evelopment and use of QR (Quick Response) D Codes for easier access of information

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Updated programming on YouTube Channel, including videos such as our “Inspiring Women Series” that showcased some of the region’s female leaders

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P resentation of new Data Dashboard on CIWB website providing up-to-date regional data

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Use of Google Voice technology to provide stakeholders and partners additional communication options

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Creation of a Digital Annual Report to improve efficiency and effectiveness at communicating our messaging and deliverables

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P roduction of a “STEM Track Around the Cape” that included a digital map and interviews highlighting a variety of STEM locations and activities across the region.

This organizational QR Code virtually connects users to all CIWB social media platforms, our website, and contact information.

This programmatic QR Code virtually connects users to information relating to ArtWorks, including the brochure, student and mentor applications, and contact information.

“ I have had the pleasure of working with Kara and Sam, and they are two of the most effective, productive and hard-working individuals I have worked with. They advanced the CIWB during a pandemic when other organizations were struggling and continue to play integral roles in the continued success of the CIWB.” — Lindsay Cole, Director of Human Resources, Cape Associates 2022 ANNUAL HIGHLIGHTS

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COLLABORATION Working collaboratively with stakeholders and building our strategic partnerships are key to helping the region as it navigates the economic road to recovery.

The list of entities with which the CIWB collaborates within the region is numerous and is a point of pride. We have built strategic and substantive partnerships with leaders in educational settings – including the majority of the public high schools on the Cape and Islands – private businesses, leaders in the nonprofit sector, Chambers of Commerce, and entities such as the MassHire Cape and Islands Career Center (MHCICC).

From the Legislative Delegation of Cape Cod and private sector employees to public school educators and administrators who play a vital role in our Connecting Activities offerings, our partnerships across the region allow us the opportunity to reach a broad spectrum of populations.

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MASSHIRE CAPE & ISLANDS WORKFORCE BOARD

Our Young Adult programming – such as ArtWorks, the High School Senior Internship in Education Program (HSSIEP), Leadership Academy, CIWB Youth Council, and various other career readiness programs with local educational institutions – would not be possible without working in concert with our stakeholders.

Additionally, our strategic alliances, especially those in priority sectors such as Hospitality, Construction, and Healthcare enable us to advance workforce development initiatives that are critical to economic vitality on the Cape and Islands.

Further, our strong relationships with leaders in the Creative Economy and Blue Economy serve as the foundation of solid collaboration, as these industries are vital to the character of the region.

The CIWB continues to be exceedingly grateful for the partnerships that have been fostered across the region and continuously strives to increase and strengthen our strategic alliances.

These alliances include the work we do in collaboration with other MassHire entities. The MassHire system is an extensive network comprised of workforce development professionals who are well versed in supporting both job seekers and employers across the Commonwealth. The Cape & Islands region is no exception. The CIWB and the MassHire Cape & Islands Career Center work collaboratively to address the needs of job seekers and employers within the region, with the MHCICC serving as an essential tool for connecting both job seekers and employers to opportunities. The region has worked at promoting economic growth through a variety of services and initiatives.

During FY22, the CIWB convened a core group of regional stakeholders to address and identify the workforce challenges within the healthcare sector. The Health Care Workforce Hubs Grant and Behavioral Health Partnership Expansion Grants made this work possible as we worked diligently to strengthen and build relationships within the healthcare sector. We worked collaboratively with the MassHire Cape & Islands Career Center, Cape Cod Community College, Duffy Health Center, Outer Cape

Health Services and Gosnold, Inc. This includes the training of incumbent workers and unemployed/ underemployed job seekers as well as the creation of a Behavioral Health Consortium, all of which will create a stronger and more regionally focused workforce.

American Rescue Plan Act (ARPA) funding increased the resources available to workforce regions through grant support as well as the newly created Market Maker and Upskilling Navigator positions. These positions will play a vital role within the region, connecting job seekers and businesses to valuable resources, such as grant and training opportunities. The Market Maker will work collaboratively with the Business Services Team at the MassHire Cape & Islands Career Center to ensure the needs of employers across the region are being met. The MHCICC has a strong pulse on the regional needs of employers, and the Market Maker will be an additional resource in which to continue to promote statewide initiatives. Promoting an increased awareness of our already visible career center will prove to be beneficial to employers as they seek additional resources on the road to recovery.

All of these regional planning initiatives focused on workforce development strategies assist in promoting the economic vitality of the Cape and Islands region.

“ Mid-Cape Home Centers values the work of the CIWB and the commitment to demonstrating the career opportunities that are available right here on the Cape and Islands. Through the annual Residential Construction Career Day and on-site student internships we’ve enjoyed many great interactions with our future workforce. More than ever, attracting new talent and providing opportunities for advancement are essential to the economic strength of our community, and we appreciate what the MassHire CIWB is doing to champion these efforts.”

— Leah Fennell, Mid-Cape Home Centers Learning and Development Manager

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COLLABORATION The CIWB partners in ongoing and meaningful ways with leading organizations, including: 

Alison Caron Design

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Children’s Cove

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Love Live Local

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Arts Foundation of Cape Cod

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Commonwealth Corporation

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Boys & Girls Club of Cape Cod

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Cape Associates

ommunity Development C Partnership

Martha’s Vineyard Boys & Girls Club

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Mashpee Chamber of Commerce

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ape Cod Chamber C of Commerce

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Mashpee Wampanoag Tribe

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Mid-Cape Home Centers

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Cape Cod Community College

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T he Cape Cod Five Cents Savings Bank

Duffy Health Center

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epartment of Elementary D and Secondary Education

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EforAll Cape Cod

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Outer Cape Health Services

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Gosnold, Inc.

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S.K.Y. Strategies

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Cape Cod Foundation

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Guyer Art Barn

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THRIVE Cape Cod

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Cape Cod Makers

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Town of Barnstable

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Cape Cod Media Center

Home Builders & Remodelers Association of Cape Cod

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UMass/Donohue Institute

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WCAI – Cape and Islands NPR

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ape and Islands District C Attorney’s Office

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Independence House

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Leadership Cape Cod

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Legislative Delegation of Cape Cod

MASSHIRE CAPE & ISLANDS WORKFORCE BOARD

ANALYSIS OF REGIONAL TRENDS Top Growing Industries

Labor Force and Unemployment Rates City/Town

Construction Professional, Scientific and Technical Services

Mar-22 Feb-22 Mar-22 Feb-22 Mar-22 Feb-22 Mar-22 Feb-22 Mar-21 LABOR FORCE

EMPLOYED

UNEMPLOYED

Cape & 123,541 122,641 115,698 113,355 7,843 Islands WDA

Management of Companies and Enterprises

9.6%

6

3.7%

3.3%

7.6%

23,030 22,836 21,831 21,450 1,199

1,386 5.2%

6.1%

8.7%

Bourne

10,050 9,959

9,590 9,422

460

537

4.6%

5.4%

7.3%

Utilities

Brewster

4,980 4,931

4,694 4,612

286

319

5.7%

6.5%

7.8%

Agriculture, Forestry, Fishing and Hunting

Chatham

2,817

2,801 2,629 2,583 188

218

6.7%

7.8%

10.1%

Chilmark

437

430

22

3.4%

5.1%

7.4%

Dennis

6,406 6,380 5,958 5,854 448

526

7.0%

8.2%

10.5%

Eastham

2,551

234

7.9%

9.2%

10.7%

Edgartown

2,256 2,200 2,062 1,993

194

207

8.6%

9.4%

11.8%

Falmouth

14,693 14,601 13,908 13,666 785

935

5.3%

6.4%

9.5%

Gosnold

43

-

-

0.0%

0.0%

2.4%

Harwich

5,986 5,964 5,538 5,441

448

523

7.5%

8.8%

10.6%

Mashpee

7,587

7,537

7,199

7,073

388

464

5.1%

6.2%

9.0%

Nantucket

6,571

6,467 5,818

5,522

753

945

11.5%

14.6% 14.7%

Oak Bluffs

2,403 2,363 2,205 2,131

198

232

8.2%

9.8%

10.2%

Orleans

2,756 2,737

2,618

2,573

138

164

5.0%

6.0%

7.9%

Provincetown 2,208 2,301

1,753

1,723

455

578

20.6% 25.1% 21.9%

Sandwich

10,642 10,521 10,276 10,097 366

424

3.4%

4.0%

6.1%

Tisbury

2,074

2,048 1,917

9.5%

13.2%

Truro

1,299

1,327

Wellfleet

1,636 1,635

West Tisbury

1,438 1,405 1,373

Yarmouth

11,491 11,433 10,769 10,581 722

Finance and Insurance Mining, Quarrying and Oil & Gas Extraction Wholesale Trade 0 200 400 600 Source: Emsi Burning Glass – economicmodeling.com; 2022

800

1,000

422

408

7

7.6%

Barnstable

Real Estate and Rental & Leasing

174

6.3%

187

Administrative and Support and Waste Management and Remediation Services

180

9,286

Aquinnah

Educational Services

180

UNEMPLOYMENT RATES

15

2,543 2,350 2,309 201

42

43

42

1,853

157

195

7.6%

1,090 1,071

209

256

16.1% 19.3% 18.7%

1,449 161

186

9.8%

11.4%

13.9%

1,328

77

4.5%

5.5%

5.6%

852

6.3%

7.5%

9.8%

1,475

65

Source: BLS, Mass. Department of Unemployment Assistance

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CONNECTING ACTIVITIES Connecting Activities (CA) is a Department of Elementary & Secondary Education (DESE) initiative that leverages a statewide infrastructure to support college and career readiness for all students. The CA initiative provides structured work-based learning experiences and career awareness and exploration opportunities for all students that support both their academic and employability skill attainment.

MassHire Cape & Islands Workforce Board has developed a robust regional Connecting Activities initiative. Working strategically with eleven school partners (9 comprehensive and 2 vocational) to ensure that students have access to career readiness activities and programs. The CIWB has continued to strengthen and collaborate with district administration and educators to expand and develop activities and programs.

CA Regional Data FY22 Total

School Year

Regional Annual Goal

YTD % of Annual Goal

All Students in jobs/internships

692

692

600

115%

Students in jobs/internships with a workshop or classroom component

690

690

550

125%

Students in STEM-Focused Placements

171

171

100

171%

7

7

15

47%

Students in Employer Paid Placements

368

368

230

160%

Employers

285

285

240

119%

Program Element

Students in Placements related to Innovation Pathways

Please see enclosed Connecting Activities Highlights.

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MASSHIRE CAPE & ISLANDS WORKFORCE BOARD

ARTWORKS Celebrating the 25th Anniversary of ArtWorks this year was a momentous occasion. To mark this milestone, in addition to offering a 40-hour internship to students in 10th through 12th grades, the CIWB designed an introductory pilot program in painting and drawing for a cohort of 9th graders. While this addition to ArtWorks allowed more students to participate in the program, it also exposed students at an earlier age to the Creative Economy and career pathways within Arts and Culture on Cape Cod and the Islands, since early exposure has proven to enrich learning experiences while increasing employability skills. ArtWorks culminated with a two-night anniversary exhibit at Guyer Art Barn on the HyArts Campus in Hyannis on May 2 and 3 to coincide with Cape Cod Art Week.

We remain exceedingly grateful to our passionate mentor community and our local educators for working in collaboration with the CIWB on this increasingly important endeavor. ArtWorks distinguishes itself from other programs by promoting some of the brightest lights in our region: the passionate artists cultivating the creative economy on Cape Cod and the Islands and the young artists who are the future of the industry. ArtWorks has proven to be a successful and impactful program, the results of which are sparked by community collaboration, mentoring of local young adults, and an intense commitment to Arts and Culture in the region.

To reach a milestone of celebrating 25 years requires dedication and collaboration.

“ I think the mentoring program is amazing. I’ve been doing it for over 20 years.

The staff at CIWB has been more than helpful providing materials for the students and supporting the mentors. The staff goes out of their way to help teenagers get their work in on time and their artist statements, etc. (which you can imagine with teenagers is a challenge!), providing materials for them that a lot of kids otherwise wouldn’t be able to afford, and opportunities for the kids that have been amazing.

I’m so honored to be a part of this important program!” — Sarah Holl, Sarah Holl Studio

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LOOKING AHEAD As we take time to review our collective accomplishments to this point in the fiscal year, we have also taken some time to look forward.

Planning for Fiscal Year ’23 is underway. Below is a snapshot of some of the projects and initiatives we will be undertaking: 

ommunity Action Partners/Harvard Business C School “Brainstorm”

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oard of Directors Retreat – Four-hour B ‘retreat’ focused on education, strategies, and engagement

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Launch of revised Regional Blueprint – Release and implementation plan of updated Regional Blueprint

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ontinued recruitment and engagement of C Board Members

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Updating and enhancing ArtWorks Program

PROMISING PRACTICES 

M OSES Application Training – All staff

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E msi Burning Glass Data Training – All staff

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C rystal Report Software Training – All staff

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S taff Professional Development – All staff

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O ngoing collaborative partnership with MHCICC

The CIWB Monthly Staff “Lunch ‘n’ Learns” have proven to be an effective and efficient communication method through which staff can brainstorm project goals and objectives, share best practices, and provide the entire team with valuable updates.

It has also proven to be a great team-building initiative.

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“The CIWB has been such a positive relationship for our students. From the ArtWorks program, Leadership Academy, Career Construction Day, Youth Council, mock interviews, and having access to Virtual Job Shadowing software, our students have gained skills and made connections that they would not otherwise have made. Sturgis Charter Public School East and West are very lucky to have a strong partnership with the CIWB." — Lee Moynihan, Special Education Teacher, Sturgis Charter Public School

CIWB EXECUTIVE COMMITTEE Christopher Richards

David Sampson

The Cape Cod Five Cents Savings Bank, Board Chair

Sampson Consulting, Treasurer

Lindsay Cole

JTEC/MassHire Cape & Islands Career Center

Cape Associates Inc., Clerk

Kristina Dower

Melissa Farrell

The Cape Cod Five Cents Savings Bank

Anne Stout

Chatham Bars Inn

CIWB BOARD OF DIRECTORS Dora Camara

Roger Forget

1199 SEIU Training and Upgrading Fund

Upper Cape Cod Regional Technical School

Marnell Cash

Dr. Hope Hanscom

Mashpee Wampanoag Tribe

Dr. Barbara-jean Chauvin Martha’s Vineyard Boys & Girls Club

Lindsay Cole

Cape Associates, Inc.

Dr. John Cox

Cape Cod Community College

Kristina Dower

JTEC/MassHire Cape & Islands Career Center

Melissa Farrell

The Cape Cod Five Cents Savings Bank

Christopher Flanagan

Home Builders & Remodelers Association of Cape Cod

Mashpee Public Schools

Diane Hurley

MassHire Department of Career Services

Carol Lidard

Adult Education Center CCCC

Sheila Lyons

Barnstable County Commissioner, CEO

Christopher Mittell

Massachusetts Commission for the Blind

Paul Niedzwiecki

Maryanne Ryan

Elder Services of Cape Cod & the Islands

David Sampson

Sampson Consulting, Treasurer

Robert Sanborn

Cape Cod Technical High School

Anne Stout

Chatham Bars Inn

Dr. William Roberts

Rotary Club of Barnstable Sunrise

David Rose

MRC Cape & Islands Area Office

Julie Wake

Cape Cod Chamber of Commerce

Arts Foundation of Cape Cod

Christopher Richards

Theresa Whelan

The Cape Cod Five Cents Savings Bank

Aflac

Ann Robinson

Community Development Partnership

Jamie Regan

Robert Paul Properties

Photo Courtesy: Lisa Jo Rudy (cover, pages 2 & 9)

426 North Street, Suite 9, Hyannis MA 02601 masshire-capeandislandswb.com 14

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MASSHIRE CAPE & ISLANDS WORKFORCE BOARD