MassHire Cape and Islands Workforce Board 2021 Annual Report

2021

ANNUAL REPORT

“When thinking about young adult programming including Connecting Activities grant implementation at MassHire Cape & Islands, 3 words come to mind: resilience, motivation, and innovation.

Resilience was displayed over the past year when staff at MassHire supported districts and employers by focusing on the positive and keeping all stakeholders engaged during the uncertainty of the pandemic.

MassHire showed motivation for public service by communicating clearly to all stakeholders to engage students and grow the workforce pipeline in the Cape & Islands. MassHire Cape & Islands is an innovative leader in workforce development for youth by consistently creating the climate to try new things.”

—Dr. Kerry Akashian, Career Development Education Lead at Massachusetts Department of Elementary and Secondary Education

LETTER FROM THE EXECUTIVE DIRECTOR I never would have imagined demographic. With new communication when I assumed the position of strategies and tools, we were able to Executive Director of the MassHire provide and deliver more information Cape & Islands Workforce Board that throughout Governor Baker’s Stay at a global pandemic would soon close Home Advisory. Communication to our businesses and schools, and skyrocket regional stakeholders allowed the CIWB unemployment within the region, to be at the forefront of providing critical across the Commonwealth, and our and essential information throughout Nation. Many of us lost loved ones, the pandemic. family members and close friends.

Another innovative approach in meeting The CIWB lost two beloved board the needs of our academic partners and members, whose impact will be felt for young adults was the implementation many years to come. However, as I and development of our CIWB YouTube reflect on the last nineteen months, I am Channel. Being able to proactively pivot exceedingly grateful and inspired by the to a virtual platform allowed us to continue tremendous amount of resiliency and Kara O’Donnell-Galvin to provide career development education resolve to support and collaborate with which is a key component to the Connecting Activities one another across the region, which has been on display Program. This was demonstrated through activities such as throughout the pandemic. The CIWB strove to adhere to our Residential Construction Career Day, ArtWorks, and mission despite the unique and serious challenges presented STEM Week. during the pandemic. The CIWB was able to respond quickly and effectively with new communication strategies and I am incredibly proud of the work that we have accomplished tools to ensure jobseekers, employers, stakeholders and our in the last nineteen months. I am energized and enthused educational partners received critical information in a about the direction in which the CIWB is headed. The timely manner. pandemic tested what I believe to be our strengths: flexibility, adaptability, and collaboration. All members of my team, The region saw an unprecedented number of unemployment the Executive Committee and the CIWB Board of Directors claims due to the pandemic; Barnstable County soared to demonstrated that collectively we can be flexible and adapt 21.5% in April of 2020 once Governor Baker’s stay-at-home to meet the needs of our region quickly and effectively. I asked orders were implemented. Accommodation and Food Service a great deal of many of you; early meetings, late meetings, had the highest number of claims followed by Retail Trade, and collectively we made decisions that assisted in moving this Healthcare and Social Assistance, Construction and Arts, and organization forward in a positive manner. lastly Entertainment and Recreation. The creative economy, which is a vital piece of our economy as it crosses many I am impassioned by the work we do. I am so grateful to work sectors within the region, was impacted enormously by the with all of you, as you continue to inspire me. We have much pandemic, suffering devastating revenue losses. more work to do on the road to recovery, yet I am confident that together we will accomplish a great deal during FY22.

We adapted to adversity by shifting quickly and embracing technology and innovation. Having the ability to pivot, Warmly, when necessary, while creating platforms that would serve young adults while they were educated virtually was crucial.

We thought creatively, strategically and collaboratively; we rebranded all our social media platforms, our CIWB Kara O’Donnell-Galvin newsletter, as well as our website. We evaluated the analytics Executive Director of each platform to ensure we were connecting with the correct

2021 ANNUAL REPORT

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LETTER FROM BOARD CHAIR To Our Stakeholders:

to technology, its desire to engage the business community and stakeholders, as well as further develop relationships with community leaders, state partners, and local legislators.

We are living in unprecedented times.

Although no region was spared from the uncertainty and impact that resulted from the pandemic, the 15 towns that comprise Cape Cod and the Islands were faced with a unique set of challenges. Our households, businesses, schools, and municipalities were forced to create strategies to implement a plan for which there was no playbook. How, then, would we move forward?

Nineteen months later, a level of uncertainty still exists everywhere, but we are seeing positive signs as a result of the efforts that have been made in our region. Our mission is clear and our commitment has deepened.

To the MassHire Cape & Islands For the last 18 years, I have been Workforce Board of Directors and a member of the Cape and Islands partners, thank you for your unwavering Christopher Richards Workforce Board, having served as effort to serve our region in promoting Chair since 2015. I can say with confidence that my pride economic growth and leadership across Cape Cod and the in the work being done by the MassHire Cape & Islands Islands. I look forward to working with you to continue the Workforce Board staff and its Board of Directors, Executive important work that we all do.

Committee and Stakeholders has never been stronger than it With gratitude, has been over the past year.

I have witnessed first-hand how the organization took action to continue serving the regional community through its outreach programs, its commitment to implementing changes

Christopher Richards Board Chair

“ The MassHire Cape and Islands Career Center is very fortunate to be in partnership with the MassHire Cape and Islands Workforce Board as we work toward providing job seekers training and employment opportunities, and employers the skilled workforce they need to successfully operate their businesses. During these very difficult times the MassHire CIWB has provided leadership and support, which has enabled us to continue to provide high quality services to our customers — both job seekers and employers.”

—Kristina Dower, President/Career Center Director, JTEC/MassHire Cape & Islands Career Center

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2021 ANNUAL REPORT

SHIFT TO TECHNOLOGY At the onset of the COVID-19 crisis, we were faced with a challenge: change the way we conduct business or become ineffective. The answer was obvious — a shift to technology was needed, and quickly.

As a small organization without an internal technology department, our first order of business was learning the Zoom platform. Once we accomplished this task, we were able to move forward, constantly adapting in response to the needs of our region. This allowed us to look at our platforms and programs through a more effective and efficient lens.

The result of this shift can be seen in every program, workshop, and meeting that we held, affording us the ability to stay “Open for Business.” Thankfully, our strategic partners, community leaders, educators, and students bought into the new technological reality, and we were able to learn and embrace the new business practices together.

• Connecting Activities Virtual Event: On March 17, the CIWB invited a contingent of local students to participate in the first-ever virtual Connecting Activities event, which brought forth the motivational testimony of Rebekah Gregory. A victim of the Boston Marathon bombing, Rebekah shared the pain she felt and the grueling recovery she endured, while encouraging participants to overcome adversities in their own lives.

•R esidential Construction Career Day: In partnership with the Home Builders & Remodelers Association of Cape Cod, we held our first RCCD using modern technology, which brought together high school students, parents and guardians, career and guidance counselors, educators, and administrators to learn more about careers in the construction industry. A variety of local business leaders and employers shared their valuable experience, focusing on this sector and their distinct career pathways.

We saw the positive results in this shift to technology in every one of our offerings, including the following: • The launch of the first virtual ArtWorks Exhibit: Development and use of an online “Flipbook” to showcase the year-end exhibit in June. Created by graphic designer and ArtWorks mentor Alison Caron, this virtual exhibit platform allowed the CIWB to highlight the artistic talents of students and mentors in our program.

The use of this platform was the springboard for other initiatives using similar technology.

2021 ANNUAL REPORT

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BECOMING MORE SOCIAL Focusing on results and relationships is at the core of the MassHire Cape and Islands Workforce Board’s mission, and that focus requires excellent communication. In a world where communication channels have multiplied and information sharing happens faster, we knew it was time to become more “social” to keep up with growing demand.

In the last year, the CIWB made a deliberate and determined effort to improve our Social Media presence to allow us to reach more clients and partners. The need to share our messaging in both traditional and innovative ways became apparent as increased numbers of followers sought out information from the CIWB as a result of the pandemic.

The CIWB pivoted to a virtual platform, allowing us to share information with our community partners, schools, educators, and the community at large by: • Updating all our social media platforms to share more program information with a larger audience. These platforms include Facebook, Instagram, Twitter, LinkedIn, and YouTube

In addition to improving our use of social media platforms, the CIWB also launched a new and improved newsletter through a relationship with online marketing company Constant Contact. The benefits of this service include: • Automated email marketing campaigns and newsletter distribution, including our separate Youth Newsletter sent to partner schools and students • Social Media marketing integration • Robust contact management features • Performance reports for email and social media • Interactive marketing campaign abilities Our ability to reach contacts and provide updated information has been enhanced greatly through our social media initiative and has proven to be an invaluable tool across all of our programming.

• Enhancing our website to create a more user-friendly and informative experience • Ensuring that critical messaging, such as State of Emergency advisories made by Governor Charlie Baker, are updated

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2021 ANNUAL REPORT

REGIONAL CAREER CENTER OPERATOR Operator/Service Provider RFP In the fall of 2020 MassHire Cape & Islands Workforce Board created a workgroup which was tasked with the oversight of the regional Career Center Operator/Service Provider RFP process. This workgroup was comprised of CIWB Board of Directors and WIOA required partners, who for the next six months would become engaged in the career center process. Using the template issued by MassHire DCS as a guide, we opted to revise the template to incorporate several additional items that we felt allowed the reader to have a stronger understanding of the requirements.

In early December the RFP was released for the purpose of selecting an organization with the appropriate expertise to design, implement, and administer an innovative system of the one-stop workforce development system. Services would benefit both job seekers and employers within the region. It was essential that the services include at minimum the Workforce Innovation and Opportunity Act (WIOA) and related shared partner services and be delivered in an integrated model.

A Bidders Conference was held on Monday, December 14, 2020; due to the pandemic this was held by remote

participation. Despite having three organizations participate in the Bidders Conference, only one organization ultimately responded to the RFP. Annual Monitoring In the Spring of 2021, we embarked on our annual virtual monitoring process of the MassHire Cape & Islands Career Center in conjunction with MassHire Division of Career Services. Due to the pandemic the annual monitoring was held by virtual participation. The monitoring included the review of MOSES, which is the one-stop career center computer system, as well as scanned job seekers files. The monitoring included programmatic oversight of the WIOA Title I programs: Adults, Dislocated Workers, Veterans and Youth. The monitoring included meetings with career center staff and management as well as attendance in a variety of workshops including the virtual Career Center Seminar. It was evident through this process that the career center had effectively pivoted to a virtual model in providing services to both job seekers and employers. Despite being closed to foot-traffic, the career center remained a resource for individuals and businesses who were impacted by the pandemic.

OPERATING EFFECTIVELY Respect, Ingenuity, Reliability and Collaboration In keeping with the values of the MassHire system: Respect, Ingenuity, Reliability and Collaboration, we at the CIWB take pride in supporting the vision and mission of the MassHire systemic organization.

We respect our region and those within; we promote collaboration, we strive to be reliable and foster ingenuity. These meaningful values will continue to define and influence the work that will guide us on our economic road to recovery.

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ENGAGING PRIORITY SECTORS MassHire Cape & Islands Workforce Board Four-Year Plan: The CIWB recently completed a comprehensive, forwardlooking 4-year Plan, which includes a strategic alignment to the MassHire Cape & Islands Career Center while also supporting the State plan. We view this document as a way to note regional strategic priorities that will continue to assist us as we move the organization forward in a positive manner and collaborate effectively with our strategic partners.

During the development of the plan, the CIWB paid close attention to the purpose of the Cape & Islands Regional Blueprint which was to identify priority occupations and industries, develop potential career pathways and pipelines and to address talent gaps and needs within the region. This body of work leverages a variety of systemic partnerships across the system, such as WIOA, WCTF, Innovation Pathways and Massachusetts Skills Capital Grants. This key document will continue to help in guiding and addressing the regional need.

The CIWB has taken a proactive approach when designing and implementing programs and strategies that support priority industries. Healthcare is an example of a priority industry not only across the region, but throughout the Commonwealth.

Collaborative partnerships with regional employers, training providers, and the local MassHire Career Center are the foundation of potential funding opportunities. These grant opportunities benefit the job seekers and the employers.

Incorporating measurable data into our plan assisted in telling our regional story. This information illustrated the economic and workforce needs throughout the Cape and Islands and allowed us to strategize and analyze labor market information. Data analysis included topics such as labor force trends, educational attainment, and unemployment trends.

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BUSINESS ENGAGEMENT If there was a silver lining to the dramatic shift in the way the world was forced to conduct business during the pandemic, it was the ability it offered us to reengage and reinforce relationships with vital stakeholders across our region.

We made the conscious decision to get out in front of the challenges that we faced, confident that by remaining in active communication with stakeholders we could find solutions that benefited all involved.

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Prioritizing our relationships with business leaders, economic and workforce development professionals, municipalities and nonprofit partners will continue to be central to our role in the MassHire system and strengthen our position within the region.

Working and supporting our local legislators and state partners has continued to enhance the dialogue that flows between entities to build a high level, bipartisan appreciation for workforce development.

2021 ANNUAL REPORT

ANALYSIS OF REGIONAL WORKFORCE Educational Attainment

% of Population Population

Less Than 9th Grade

1.4%

2,601

9th Grade to 12th Grade

3.2%

6,023

High School Diploma

23.1%

43,661

Some College

18.3%

34,577

Associate's Degree

9.5%

18,016

Bachelor's Degree

25.5%

48,317

Graduate Degree and Higher

19.1%

36,072

Unemployment Trends 12% 10% 8% 6% 4% 2% 0% 2016

2017

2018

2019

2020

Jan–Feb 2021

Mar 2021

Apr 2021

May 2021

2018

2019

2020

Jan–Feb 2021

Mar 2021

Apr 2021

May 2021

Labor Force Trends 63% 62% 61% 60% 59% 58% 57% 56% 2016

2017

Source: Emsi Labor Market Analytics, 2021

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CONNECTING ACTIVITIES

“Growing our future workforce.”

Despite the interruption of COVID-19, the MassHire CIWB fell within comfortable range of our unadjusted fiscal year goals.

We have worked exceedingly hard during the last year to ensure our Connecting Activities program is highlighting innovation, technology, and career pathways for students within priority sectors in the region. During this past year, we have also begun planning to ensure that our Connecting Activities program will continue to succeed. Utilizing FY21 funding, the MassHire CIWB purchased a Virtual Job Shadowing program to be used by our Partner Schools in FY22, which we expect to have a measurable impact on students.

The Cape & Islands region was impacted particularly hard by the pandemic. Many of our towns were still in the “red zone” as recently as mid-April; unemployment rates soared, impacting many of our families. Despite the obstacles and challenges that the pandemic created, the CIWB implemented activities via a virtual platform that allowed us to continue to promote career readiness skills and career pathways in innovative ways.

—The MassHire Cape & Islands Workforce Board

schools participating in the High School Senior Internship in Education Program (HSSIEP). These schools included Mashpee High School, Martha’s Vineyard Regional High School, Dennis-Yarmouth Regional High School, and Monomoy Regional High School, all schools which are normally unable to offer any form of paid internship.

Mashpee High School also continued the HSSIEP program through the summer.

Continuing to Serve

The Work Based Learning Plan (WBLP) is an area in which we, as a region, have always thrived and this year was no exception. All students who participated in the HSSIEP completed a WBLP, as did most of the students enrolled in the CA program as this tool proved effective in communicating with students during the pandemic.

Doubling down on our commitment of continuing to serve students, the CIWB used technology and community partnerships to reach students, wherever they were. As a result, we were able to serve over 500 students, including 297 students who took part in paid internships. These paid internships were possible through our two vocational schools, Cape Cod Technical High School and Upper Cape Cod Regional Technical High School, along with

The Virtual Job Shadowing Program that was purchased with FY21 funding will provide students with access to hundreds of different career paths through videos and lesson planning.

This virtual platform will allow students to explore the different career paths available to them without needing to travel or worry about their job shadowing being put on hold due to COVID-19 concerns. Many of these opportunities would be otherwise unavailable to these students.

Unadjusted Proposal Goals (Projected)

Totals (Actual)

a. Total number of students in jobs/internships

680

538

b.

Students in jobs/internships with a Work-Based Learning Plan (WBLP)

568

535

c.

Students in jobs/internships with a Classroom or Workshop Component

556

535

d. Students in STEM-focused placements

118

90

e.

Employer-Paid Placements

167

297

f.

Total number of EMPLOYERS providing jobs/internships

300

238

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FY21 Goal Summary

g. Total number of Partner SCHOOLS

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2021 ANNUAL REPORT

ARTWORKS Celebrating its 25th anniversary this year, the ArtWorks Program is the oldest continuously offered initiative in the Connecting Activities lineup. The ArtWorks program provides local high school students in grades 10–12 the rare opportunity to explore the creative economy through handson learning with an artist mentor from the region. While the Cape and Islands is known as a summer hospitality hotspot, the creative economy flourishes year-round. In partnering with local artists, students experience how to contribute to, and the importance of, the variety of artistic sectors that the creative economy has to offer in the region. Importantly, the students in the ArtWorks program are exposed to career awareness and career development skills.

This unique mentoring program allows students to receive tailored instruction and encouragement in their chosen medium, which have included but are not limited to:

• D rawing and painting • P hotography • C eramics • D ance and Voice • F ashion and Jewelry Design • V ideo Game Design • G raphic Design •W riting

A hybrid model was also made available, allowing students who wished to meet both virtually and in person to do so.

This way, should a student or mentor feel ill, not have reliable transportation, or simply not have the time to drive to meet, they could still meet virtually when needed.

All of the students participated in an end of the year exhibit showcasing their art, which was held virtually this year and can be viewed on our website. Students build self-esteem, confidence, and soft skills that transfer beyond their art.

Many of our recent ArtWorks graduates have continued their art education at institutions including MassArt, Tufts College, Maine College of Art, Cape Cod Community College, and the Montserrat College of Art. Since 2022 will be the program’s 25th anniversary, we are striving to modernize our program, include an additional ArtWorks exhibit, expand our mentor and medium pools, and provide all our student-mentor partnerships the ability to work in person.

Despite the challenges of the COVID-19 pandemic, this year’s program was particularly impactful as most of our students and mentors were able to continue working virtually. Some of the artists were able to make space available in their studios to work with their students in person, following the Massachusetts Safety Standards for Workplaces. Our dedicated mentors took it upon themselves to learn new platforms to best engage with and teach their interns virtually, whether via Zoom meetings or Padlet sites.

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YOUTH COUNCIL The MassHire Cape & Islands Workforce Board Youth Council is a collaboration among business and educational professionals, local government, and community leaders that aim to provide all young adults with the opportunity to become productive members of the Cape and Islands community. The Youth Council envisions a community where all young adults are successful in school, work, and life. This year, the Youth Council switched to virtual meetings using Zoom to continue its work to provide young adults with opportunities for learning and enrichment. Additionally, Dr. Hope Hanscom, the Assistant Superintendent of Mashpee Public Schools and member of Youth Council, stepped up to act as the Chair.

Based on our discussions with stakeholders, we knew the best way to support these young adults was to conduct programming on a consistent and deliberate basis. We aimed to be a program that they could rely on, especially while other programs were halted during the year. We are proud to have kept our young adults engaged and encouraged, despite the shift to virtual platforms.

Additionally, the CIWB was able to award eight scholarships this year, ranging from $325.00 to $1,000.00, through the Youth Council scholarship to the Cape & Islands region for the year of 2021. This scholarship was available to all

seniors graduating from a high school within the region who were actively involved in the Connecting Activities Program. For example, this includes students who may have participated in one or more of the following: • School to Career Program/ Internship Program; • ArtWorks Program; • MassHire CIWB Intern; • Residential Construction Career Day. These scholarships were reviewed by the CIWB scholarship committee. The committee was composed of six professionals from the community that included employees of the workforce board, an educator, directors from the Cape & Islands District Attorney’s office, and a partner from a priority industry in the region. It was extremely important to the scholarship committee that each student was personally congratulated for their extraordinary efforts. Our two Youth Council interns were awarded their scholarships at the last Youth Council meeting and the other six recipients met with a CIWB staff member individually via Zoom. On behalf of the CIWB, we are extremely proud of all the recipients and wish them much success in all their future endeavors.

“ Particularly during this pandemic, it was a reminder to us all that our partnerships were important now more than ever. Thanks to our partnership with the MassHire Cape & Islands Workforce Board and the MassHire Cape & Islands Career Center, we reached youth and adults learners with insights about an industry abundant with yearround opportunities on the Cape. This would not be possible without our partnership with MassHire.”

—Chris Flanagan, Executive Officer, Home Builders and Remodelers Association of Cape Cod

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2021 ANNUAL REPORT

THE VALUE OF STRATEGIC PARTNERSHIPS Connected by a shared vision of bringing relevant and impactful opportunities to our region, last year the CIWB was able to serve as host on a variety of dynamic events in conjunction with strategic partners in a multitude of specialties. Together, we were able to encourage participants to invest in themselves and their futures by actively making use of these in-person and virtual offerings.

PROGRAM HIGHLIGHTS INCLUDED:

“Individually we are one drop. Together we are an ocean."

—Ryunosoke Satoro

Mini-Interview Initiative

•W ith a focus on utilizing available technology,

the CIWB Mini-Interview Initiative was enhanced alongside the creation of our new YouTube Channel.

•O riginally created as a way to foster interview

High School Senior Internship in Education Program (HSSIEP)

• A pilot program in 2020, HSSIEP brought together 63 students from Cape and Islands high schools for a paid, work-based learning experience which allowed them to explore careers in education.

• I n partnership with the Department of Elementary

and Secondary Education and Commonwealth Corporation, HSSIEP offered students the chance to intern as teaching assistants, mentors, academic tutors, and lunch and recess monitors at local schools.

readiness skills, the initiative took on the dual purpose of developing interview readiness and improving technology applications.

• T he shift from in-person to virtual interviewing

demanded working with multiple members of the local business community who assisted students in obtaining career-specific information.

• E ach interview was completed via Zoom and uploaded to our YouTube Channel, leading to an invitation by the Cape Media Center to broadcast all interviews.

Personal Financial Literacy Toolkit

Mashpee High School Mock Interviews

• T ogether with volunteering staff members from

MHS, the CIWB Youth Council, and local leaders, the CIWB conducted mock interviews to provide students with an opportunity to experience the interview process.

•M ashpee students were able to practice

interviewing via Zoom in settings similar to those done by employers, colleges and universities, and trade schools.

• S tudents participated in two mock interviews,

after which they received specific feedback and advice on how to improve their interview skills, resumes or portfolios.

• L aunched during STEM Week 2020 in October, our

Financial Literacy Toolkit workshop provided online guided instruction to help high schoolers develop financial literacy through modules including Credit Cards, Economic Choices and Opportunities, The Roles of Banks, Saving for the Future, and Financial Planning.

• T he CIWB partnered with Miriam Morgenstern, a financial literacy consultant and former Lowell, MA, educator.

• T he program provided impactful activities that

supported the English Language Arts, Math, Social Studies, and Economics standards and the Universal Design for Learning (UDL).

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Professional Development Workshop

Residential Construction Career Day (RCCD)

• G rateful for the strong collaborative ties with

educators and administrators across the Cape, the CIWB coordinated a professional development opportunity to say “thank you” for the extraordinary efforts witnessed in response to the challenges of the pandemic.

• T he popular Residential Construction Career

Day (RCCD) is a premier event in the region and this year’s virtual format allowed for greater access to industry professionals.

• I n tandem with the Home Builders & Remodelers

Association of Cape Cod (HBRACC), the CIWB hosted the event to bring awareness to the many career opportunities in the construction industry, which is categorized as a “priority industry” in the region.

• T he CIWB was honored to invite award-winning

educator Kim Bearden to speak during Teacher Appreciation Week. Bearden, a Language Arts Teacher, was inducted into the National Teachers Hall of Fame in 2016.

• T en industry leaders participated as panelists, with

• T he inspirational workshop was highlighted by

Bearden’s motivational insights and real-world suggestions aimed at helping teachers overcome stress, improve communication skills, and stay motivated, while offering strategies to engage students in writing, reading, speaking, and listening.

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ANNUAL REPORT

Chris Lambton of The Bachelorette and a local business owner, serving as keynote speaker.

The CIWB is sincerely grateful for the strong ties that exist between our organizations.

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MASSHIRE CIWB STAFF

Kara L. O’DonnellGalvin

Samantha Fonseca

Program/Data Manger

Michael Edwards Accountant

Executive Director

Silene Gordon Connecting Activities Business Development Coordinator

Kaylee Bergstrom

Connecting Activities Administrative Coordinator

EXECUTIVE COMMITTEE

Christopher Richards

Executive Vice President, The Cape Cod Five Cents Savings Bank, Board Chair

Kristina Dower

President, Career Center Director, JTEC/ MassHire Cape & Islands Career Center

Lindsay Cole

Director of Human Resources, Cape Associates Inc., Clerk

Melissa Farrell, AVP, Treasury Management Officer, The Cape Cod Five Cents Savings Bank

2021 ANNUAL REPORT

David Sampson Owner, Sampson Consulting, Treasurer

Anne Stout

Membership and Business Development Manager, Chatham Bars Inn

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BOARD OF DIRECTORS Christopher Richards

Dr. Barbara-jean Chauvin

Sheila Lyons

President, Cape Cod Community College

Lindsay Cole

President, Career Center Director, JTEC/ MassHire Cape & Islands Career Center

David Sampson

AVP, Treasury Management Officer, The Cape Cod Five Cents Savings Bank

Executive Vice President, The Cape Cod Five Cents Savings Bank, Board Chair Vice-Chair, Barnstable County Commissioner, CEO Director of Human Resources, Cape Associates Inc., Clerk Owner, Sampson Consulting, Treasurer

Dr. Hope Hanscom

Maryanne Ryan

Director of Community Services, Elder Services of Cape Cod & the Islands

Kristina Dower

Robert Sanborn

Superintendent, Cape Cod Technical High School

Melissa Farrell

Nancy Gardella

Executive Director, M.V. Chamber of Commerce

Joseph Bazzinotti

Deputy Director, MassHire Department of Career Services

Dora Camara

Realtor, Robert Paul Properties

Dr. John Cox

Assistant Superintendent, Mashpee Public Schools, Youth Council Chair Owner, Home Instead Senior Care

Jamie Regan

Martha’s Vineyard Boys & Girls Club

Diane Hurley

Wendy Savary

Director of Claims and Appeals, Department of Unemployment Assistance

Anne Stout

Membership and Business Development Manager, Chatham Bars Inn

David Rose

Area Director, MRC Cape & Islands Area Office

Carol Lidard

Field Coordinator, 1199 SEIU Training & Upgrading Fund

Director, Adult Education Center CCCC

Marnell Cash

Chief Program Officer, Community Development Partnership

Theresa Whelan

Special Project Coordinator, Aflac

Ann Robinson

WIOA Program Manager, Mashpee Wampanoag Tribe

YOUTH COUNCIL BOARD MEMBERS Dr. Hope Hanscom

Samantha Nikula

Director, Cape Cod Neighborhood Support Coalition

Tom Brognano

Executive Director, Boys & Girls Club of Cape Cod

Program Director, YMCA Cape Cod

President, JTEC/MassHire Cape & Islands Career Center

Katie Brunelle

Elizabeth Griffin

Vollmer & Son Construction

Michael Medeiros

Director of Community Programs, District Attorney’s Office

Community Outreach Coordinator, Cape & Islands District Attorney’s Office

Martha Burzycki

Kristina Dower

School Counselor, Upper Cape Cod Regional Technical High School

Associate Career Center Director, MassHire Cape & Islands Career Center

LSW, State Trainer, Massachusetts Mentor Network

Izzi Caplan

Regional Director, Big Brothers Big Sisters of Cape Cod & The Islands

Director of Communications and Membership, Cape Cod Media Center

Ruth Provost

Amanda Soroka

Danielle Whitney Chris Wiklund

Assistant Director of Community Support, Living Independently Forever, Inc.

Chris Morin

Superintendent, Dennis-Yarmouth Regional School District

Director of Prevention, Independence House

Kate Chase

Special Education Teacher, Sturgis Charter East

Cape-Wide Victim Advocate and Counselor, Independence House

Designer, Encore Construction

JR Mell

Shaun Cahill

Deputy, Barnstable County Sheriff’s Office

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Beverly Costa-Ciavola

Assistant Superintendent, Mashpee Public Schools, Chair

Lee Moynihan Amy Neill

Education Director, Cultural Center of Cape Cod

2021 ANNUAL REPORT

Carol Woodbury

OVERVIEW OF CIWB INITIATIVES ArtWorks

• B rochure Update • D evelopment

of Hybrid Model*

Healthcare HUBS – Commonwealth Corporation

• Planning Grant • Phase Two

Business Engagement with Regional Stakeholders

High School Senior Internship in Education Program*

By-Laws

Mass Work Immersion Network (Mass Win Pilot)*

Career Center

• Operator/Service Provider Monitoring – Virtual • Annual

• C areer Center Certification CCYP Shape Your Cape Summit Collaboration with Regional Legislatures Financial Literacy Toolkit*

Mini-Interview Initiative/ Cape Media Broadcasting Mock Interviews – Virtual Outreach with Will Crocker with the Mass Office of Business Development Regional Blueprint Continual Revising & Updating with UMDI Residential Construction Career Day – Virtual and YouTube Production*

Social Media Rebranding

• CIWB Website Update • CIWB YouTube Channel* • Electronic Newsletter* State of Cape Cod Virtual Summit STEM Connections Pilot Project* STEM Week – Virtual Teacher Appreciation Event for Regional Educators, with Senator Julian Cyr and Kim Bearden UMASS Online Collaborative Series* Virtual Connecting Activities Event – with State Representative Steven Xiarhos with Rebekah Gregory WIOA Local 4-Year Plan Youth Council Annual Scholarship

*New to CIWB

“ Our partnership with the MassHire Cape and Islands Workforce Board has enhanced opportunities for staff and students in our school through career-focused programming and workforce skill development. We continue to expand educational opportunities for our students through Connecting Activities. The program has allowed us to connect our business community with our students to create immersive career-centered experiences that would not be possible otherwise.”

—Michael Looney, Director, Career Technical Education, Mashpee Middle-High School

2021 ANNUAL REPORT

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426 426 North North Street, Street, Suite Suite 9, 9, Hyannis Hyannis MA MA 02601 02601 masshire-capeandislandswb.com masshire-capeandislandswb.com