Oracle 1Z0-1037-21 Certification
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1Z0-1037-21 Certification Detail Exam Code
1Z0-1037-21
Full Exam Name
Oracle Knowledge Management 2021 Implementation Essentials
Number of Questions
55
Practice Exams
1Z0-1037-21 Online Practice Exam
Passing Score
64%
Time Limit
90 minutes
Recommended Training
Oracle Knowledge Management 2021 Certified Implementation Specialist Oracle B2C Service Learning Subscription
Syllabus Topics for Oracle 1Z0-1037-21 Exam Topic Name
B2C Service Knowledge Foundation
Reports
B2C Service Products and Services Common Features
Knowledge Advanced
Oracle 1Z0-1037-21 Exam Questions
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01. After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?
Option a) 1000 b) 100
c) 50 d) 500
ANSWER b) 100
02. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser? Option a) Ctrl + A b) Ctrl + T
c) Ctrl + N d) Ctrl + O
ANSWER d) Ctrl + O
03. Contact X is assigned to a Platinum SLA, which allows the contact to create a total incidents in a month. Your client wants to reduce the number of incidents to 100. Which action should you perform? Option
a) Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count. b) Activate the default SLA which has a default incident count by deleting the Platinum SLA. c) In the Platinum SLA modify the total incident count to 100 and save it. d) Rename the Platinum SLA, change the total incident value to 100, and save it.
ANSWER c) In the Platinum SLA modify the total incident count to 100 and save it.
04. How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal? Option
a) Comments a) User groups b) Console Roles
c) Profiles d) Views
ANSWER a) Comments
05. You have created a new article in your knowledge base and you want it to always appear at the top of the search result page. What display position should you configure? Option a) Place at First b) Place at Top c) Historical usefulness d) Fixed at Top e) Fix First
ANSWER b) Place at Top
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