Mail Theft!

THE U.S. POSTAL INSPECTION SERVICE has seen an increase in letter carrier robberies. Most of these robberies are committed by criminals who want to obtain Arrow and modified Arrow lock (MAL) keys. Mail thieves use those keys to steal mail from secured mail containers. In turn, thieves often use stolen mail to commit financial crimes, including altering checks to commit check fraud.

If your mail has been stolen, please report the incident to the Postal Inspection Service at (877) 876-2455 or go online and visit http://postalinspectors.uspis.gov.

Here are some helpful hints:

• Do not leave mail in your community mailbox overnight. This is usually when thieves attack.

Registration” page. Enter you name and email address and click register.

3. You will be sent to an email with a verification code.

4. Once the verification code has been entered, you need to create a secure passcode.

5 Once the terms and conditions are accepted, follow the instructions by then entering either the property address or the account number. Your account number can be found in your coupon payment book, or you can request it from Customer Service by calling (702) 399-4273

6 Log in to the Connect Resident Portal

7 Click on the hamburger menu (3 stacked vertical lines) in the top left of the screen.

8. Click My Account, then select My Communications Preferences tab from the options near the top of the screen.

9. In the “Communications” box select “Email Select All” to check on the boxes to ensure you receive all emails and the box at the bottom of the page to receive payment notifications.

10 It is recommended that you also setup your Text Phone Number which will enable management to text you in important situations such as someone reporting a stream of water flowing out your front door. After you add your text phone number it will need to be verified. FirstService Residential will send you a text asking you to reply YES to confirm your text address. After verifying your text address refresh the page and the word “verified” should now be in green. Now you can select the boxes to receive text messages.

11. Be sure to click on the SAVE box on the bottom of the screen.

• Deposit mail at a Post Office or blue Postal Service collection box.

• If you see suspicious activity around your mailbox, please call your local police and the Postal Inspection Service.

• You may be entitled to certain information and services as a result of your victimization. Call the Inspection Service for Publication 308.

Mail Theft is a Federal Crime investigated by the U.S. Postal Inspection Service. Rewards are payable for information leading to the arrest and conviction of violators.