Club Mirror October 2016

clubmirror AT THE H EART OF THE COMMUNITY

October 2016

48 clubmirror SOCIAL

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ENTERTAINMENT

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A W of year IN Co ’s ! br wo a B rt ee h r

AT T H E H E A R T O F T H E C O M M U N I T Y

JANUARY 2005

Club Kitchen

Recipes for rugby showdown

Club Mirror Awards And the winners are...

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2005 – resolutions or revolutions?

Game on

Latest and greatest at ATEI

Backing English rugby

SIX NATIONS SPECIAL

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CLUB REPORT 2016

A u g u s t 2 01 6

AT T H E H E A R T O F T H E C O M M U N I T Y

Licensing Act 2003 review

Club Mirror’s annual guide with expert advice for the year ahead

YEARS

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AT T H E H E A R T O F T H E C O M M U N I T Y

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Contents

club mirror AT THE HEART OF THE COMMUNITY

OCTOBER 2016

AWARDS, EVENTS AND CALLS TO ACTION

30

30 Final call for entries Will you be joining us at the first ever Hospitality Social Media Awards on November 23? Read on...

33 Awards host profile Sports journalist and presenter Sally Nugent looks forward to welcoming clubs to the 2016 Club Awards.

34 Free club events Book your places now for our FREE to clubs Beer Festival and Ask the Experts Trade show on November 24.

NEWS, VIEWS, CLUB LIFE AND LEGISLATION

44

06 News CAMRA Regional Winners announced, Club Awards update, Hail the Ale Beer Festival and Charity of the Month.

08 What’s new?

Latest launches and new brews to consider stocking at the bar.

16 News special That was the year that was – Club Mirror celebrates 48 years of publication.

BUILDING THE BUSINESS 24 The Grand Tour Club Mirror hits the road seeking out top tips from top UK clubs.

38 Sporting fixtures Sports4Bars.com highlights top sporting fixtures coming to your club screens. Watch out for the head-to-head between old rivals Chelsea and Manchester United on October 23.

42 News from HQ This month – the water market opens up in 2017, our Legal Eagle answers your questions, Sport England examines the role of coaches and the Club Managers Association of Europe examines how to attract – and keep – junior members.

44 Club Kitchen Christmas is coming and the turkeys are getting nervous! Festive fare from the folk at Booker.

ASK THE EXPERTS

54

ASK THE EXPERTS

6

54 Get it right for Fright Night The UK’s Halloween industry is now worth more than £300m, placing it behind only Christmas and Easter among our most lucrative festivals. Are you prepared?

56 Clouds on the horizon Just what is cloud storage and how secure it is? A back-to-basics explanation about cloud storage and how it works.

57 Do you need an engineering inspection contract?

45

Clubs have legal duty to periodically inspect equipment. Failing to do so will leave you open to regulatory action and even criminal prosecution if something goes wrong. Club Insure’s Victoria Romero-Trigo explains.

60 It’s classified!

Showcasing club-supporting suppliers.

CLUB MIRROR 3

LEADER

Contributors

Clubs stand out from the crowds This month we have lots of reasons to celebrate – the season of sporting spectaculars continues to inspire sports-mad members and Halloween and Bonfire Night will be firing up the imagination of others. For us at Club Mirror however, we’re adding our 48th Birthday amongst the many reasons to be cheerful. (And we hope you enjoy the whirlwind 11 page time-tunnel tour on pages 11-21; it should jog some memories at the very least!)

Since the magazine was first launched in 1968, the industry has changed dramatically. But one thing’s for sure; throughout the decades clubs have continued to assert their independence. Each one is unique and each has a specific offering for their specific membership.

This individuality is only possible because as a sector, and by their nature, clubs remain untouched by takeovers and reverse takeovers, mergers and buyouts. As such, we continue to stand out against a homogenisation witnessed in so many areas of the hospitality industry.(And don’t forget to prove the point by entering the Hospitality Social Media Awards – you have until October 21 to enter. See pages 30-31.)

Mike Braidwood

Chris Colverd

Sean Ferris

Karen Foreman

David Foster

Larry Hardcastle

Jonathan Hardy

David Lucas

Leigh Ann Ogilvie

Justin O’Regan

Victoria Romero-Trigo

Jill Slingsby

Editor Caroline Scoular Design David Foster Editorial Chris Colverd Events Jill Slingsby, Karen Foreman Display Advertising Margaret Doherty Sales and Marketing Manager Leigh-Ann Ogilvie Circulation Jon Hardy Accounts Andrew Soles, Pam Attrill, Michael Jeffries Publishing Director Sean Ferris

Club Mirror is published by Alchemy Contract Publishing Ltd, Gainsborough House, 59/60 Thames Street, Windsor SW4 1TX. Tel: 01753 272022. Fax: 01753 272 021

Perhaps most importantly clubs continue to serve a unique function in the UK. They are at the heart of the community and encourage a sense of belonging which has a real impact on society. This is one thing that hasn’t changed. So here’s to the next 48 years.

Cheers!

Caroline Scoular Editor, Club Mirror

Email: caroline@clubmirror.com; sean@clubmirror.com; leigh-ann@alchemymedia.co.uk; info@clubmirror.com ACP Gainsborough House 59/60 Thames Street Windsor Berkshire SL4 1TX UK t. +44 (0)1753 272022 f. +44 (0)1753 272021 e.info@alchemycontractpublishing.co.uk www.alchemycontractpublishing.co.uk The views expressed in this journal are not necessarily those of the publisher. Club Mirror does not verify the claims made by advertisers regarding their products.

CLUB MIRROR 5

CLUB NEWS

2016 Club Awards update Congratulations to all our 2016 Club Awards finalists. As we go to press the final judging of entrants has taken place and all clubs entering this year’s Club Awards will soon know whether their club has made it through to the finals.

“The standard of entries continues to grow every year, “ said Head of Judges and Club Mirror Editor Caroline Scoular. “And what’s been sad for pubs – still closing at 21 per week according to latest statistics –

Sally Nugent, host of the 2016 Awards

continues to boost clubs still further as displaced pub-goers look for a new local venue.”

The annual Club Awards and Gala Dinner will welcome all finalists as well as leading club Associations who come together under one roof to support clubs across the country. Last year saw the ACC, BII, CIU, CMAE, GCMA, National Union of Liberal Clubs, National Union of Labour & Socialist Clubs, RAFA, RFU, Sport England and the Sport and Recreation Alliance represented at the Awards.

The Club Awards and Gala Dinner takes place on November 24 at the Palace Hotel Manchester, hosted by BBC Breakfast sports presenter Sally Nugent.

•See pages 33-36 for more details.

Join us in Manchester BT Sport point of sale for UEFA Champions League BT Sport has created new season point of sale and marketing materials for clubs customers to mark the start of the UEFA Champions League and Europa League group stages.

Packs include posters, window stickers and banners while digital marketing material is available on the Customer Zone of the BT Sport Business website (www.btsport.com/business) including social media images, downloadable posters, logos and promotional videos.

Club Mirror and club-supporting business partners are gearing up for one of the biggest days of the year in Manchester on November 24. And we hope you can join us.

any issues they may have. Aon, BT Sport, Carlsberg UK, Club Insure, Dransfields, Larrytech, Marston’s and legal experts Fraser Brown are just a few of the expert club suppliers to look out for.

Beer Festival

As always our friends at CAMRA are helping us to present perfect pints for sampling at Club Mirror’s 8th Hail the Ale Beer Festival.

Once again sponsors Carlsberg UK and Marston’s are working alongside us to ensure a truly enjoyable free-to-clubs event.

Trade Show

On the same day – same time, same place – is Club Mirror’s free trade show, Ask The Experts – Live!

The informal event will have a host of suppliers on hand to help and advise clubs on 6 CLUB MIRROR

• For venue details, timings and free registration for all of these events, turn to pages 34 – 36.

Bruce Cuthbert, Director Commercial Customers, BT Sport, said: “We’ve developed a fantastic range of new marketing material for the UEFA Champions League and Europa League to help our customers draw in the crowds. Both competitions will give any venue a real boost to its midweek trade and helping operators to communicate these fixtures to their customers is critical in driving business on up to three nights during the European football weeks of the season.”

Final call for entries – Social Media Awards The Hospitality Social Media Awards, the first pan-industry awards designed to celebrate the very best in social media communications, close for entries on October 14.

The Awards take place on November 23 at the Palace Hotel, Manchester and recognise those using online platforms to communicate in fresh and innovative ways – websites, Facebook, Instagram, apps and everything in-between.

The range or hospitality businesses already

The 16 Regional Winners are:

• Albatross RAFA Club • Appleton Thorn Village Hall • Burbage & District Constitutional Club

Get involved

entered range from Cardiff City FC and Tranmere Rovers, to the London Golf Club and Calsonic Kansei and from Levi Roots Caribbean Smokehouse to The Salisbury Arms.

These unique Awards are an industry first

• Cheltenham Motor Club • Darlington Snooker Club • Dartford Working Men's Club • Flixton Conservative Club • Garnock Community Social Club • Kinver Constitutional Club • Leyton Orient Supporters Club • Marlow RBL • Millom RFC • Ouse Amateur Sailing Club • Poole Ex Servicemens (RBL) Club • Real Ale Farm • Wortley Men's Club

All for charity

Suppor ted

The Wooden Spoon The Wooden Spoon supports disadvantaged and disabled children, all inspired by rugby roots – Passion, Integrity, Teamwork and Fun. Wooden Spoon is the children’s charity of rugby. From sensory rooms, specialist playgrounds and sports activity areas to respite, medical and community care, it funds around 70 projects each year that support disadvantaged and disabled children. Since being founded in 1983 it has distributed in excess of £24 million, helping over 1 million young people.

When England hit the bottom of the

Gary Lineker interview

and bring the whole hospitality industry under one roof for a night of fun and celebration, where insights and successes alike will be shared.

You can enter club categories online at www.hsma.biz , or to join us at the event e-mail info@clubmirror.com • For more details see pages 30-31.

CAMRA Regional Club Winners announced Congratulations to 16 clubs who have become Regional Winners in the 2016 CAMRA Real Ale Club of the Year in association with Club Mirror.

These clubs will now join us at the Club Awards on November 24 in Manchester when we will announce, live on stage, which four clubs go through to the next round as Super Round winners.

NEWS IN BRIEF

tournament table during the 1983 Five Nations Rugby Championship, five England supporters sought solace in a Dublin bar after witnessing a 25-15 defeat to Ireland at Landsdowne Road.

There, they were presented – in good humour

The ultimate winner will be chosen after judging of the Super Round Winners.

“It’s always a tough final stage, but I’m very proud to be a judge and proud that we’ve been working with CAMRA for five years now,” said Club Mirror’s Sean Ferris.

“The proof that clubs can match any part of the hospitality sector in serving the best real ale is there to be seen at club bars all over the country, and we’re looking forward to announcing the ultimate winner early in 2017.”

by

– with a wooden spoon, wrapped in an Irish scarf and served on a silver platter. On that night, nowpresident Peter Scott resolved to hold a golf match to see who would have the honour of keeping the tongue-incheek gift.

A few months later, the round at Farnham Golf Club in Surrey raised more than £8,500, with the money used to provide a new minibus for a local special needs school. And so Wooden Spoon was born.

Contact details

Wooden Spoon115-117 Fleet Road, FleetHampshire GU51 3PD t. +44 (0) 1252 773 720 e. charity@woodenspoon.org.uk

Sister title Sports4Bars.com interviewed BT Sport presenter Gary Lineker recently ahead of the UEFA Champions League. A full report will appear in the next issue of Club Mirror.

• Alternatively – if you can’t wait! – visit www.Sports4Bars.com

What a catch!

Mateen Sharif, 27 from Birmingham, won the Foster’s #Catcha6 promotion after an outstanding one-handed catch in the Foster’s Grandstand while watching the Royal London One Day International between England v Pakistan in Cardiff. Now he and a mate will be jetting off to the Aussie lager’s birthplace.

Mateen said: “I’m buzzing! I saw the ball coming straight towards me and I just went for it – I didn’t have time to think! I got a high five from Ben Stokes, which is pretty amazing.

Then he wanted the ball back!”

• To see the catch visit https://twitter.com/FostersUK/status/77 2761735434493952

PGA Pro achieves CCM status David Gemmell, Head PGA Professional for Aberdour Golf Club in Fife, is the latest club Professional to achieve Certified Club Manager (CCM) status after passing his CCM exam.

David now joins an elite band of 36 Club Industry professionals in Europe who have achieved CCM status.

• For details on the CCM accreditation visit www.cmaeurope.org/education/ certified-club-manager CLUB MIRROR 7

AT THE BAR

So what’s new?

Latest launches and new brews to consider stocking at the bar.

HEINEKEN LAUNCHES BLIND PIG CIDER HEINEKEN’s latest cider is Blind Pig, a liquor flavoured cider inspired by American 1920s speakeasies. The company aims to further expand the cider category by offering a variant that is relevant for a higher energy, late night occasion. Blind Pig is served in a 355ml bottle and is available in three variants – Bourbon and Blueberry, Whiskey, Honey and Apple and Rum and Poached Pear.

• www.heineken.co.uk UEFA CHAMPIONS LEAGUE CAMPAIGN STARS JOSE MOURINHO HEINEKEN’S UEFA Champions League TV commercial, ‘Prep Talk’ features two time UEFA Champions League winning manager, Jose Mourinho and is shot by award-winning director, Guy Ritchie.

Launched to coincide with the 2016/17 season, the film sees Mourinho deliver a motivational address to fans across the globe, challenging them to prepare for match night, no matter where they are in the world and no matter what time zone they are in.

Jose Mourinho, said; “Heineken has been on the touchline with me through my whole UEFA Champions League career. I like what the brand stands for especially its stance on responsible drinking. Filming the Prep Talk was a new, and very enjoyable, experience. Guy Ritchie is a great coach, and definitely got the best out of me.”

• https://youtu.be/QMuD7UkdA_M OLD TOM CLASSIC GIN LAUNCHES Charter Brands is launching Langley's Old Tom gin, reviving a classic style that offers the growing army of gin enthusiasts a different flavour profile in cocktails and mixed drinks.

This is Charter Brands’ first new product since the launch three years ago of multiple award-winning Langley's No.8 gin. The gin (40% ABV) is in a style originally popular in the 18th and 19th centuries, offering a more intense yet slightly sweeter taste than a classic London Dry Gin. The signature serve for the brand is the Langley's Old Tom St. Clements, a classic Gin & Tonic gar-

8 CLUB MIRROR

nished with a half slice of lemon and a half slice of orange. Old Tom is distributed in the UK by HiSpirits, available from this month.

• t. 01932 252 100 • www.hi-spirits.com BAILEYS LAUNCHES PUMPKIN SPICE Baileys has introduced Baileys Pumpkin Spice, a new limited edition flavour, in time for Halloween. Only available for autumn, the seasonal variant blends Baileys Original Irish Cream with the flavour of autumn spices such as cinnamon, cloves and nutmeg.

Marina Thompson, Baileys Europe Brand Manager said: “There’s also a growing trend towards the coffee cocktail, presenting outlets with a huge opportunity to drive incremental sales and cash margin. The coffee category is currently in growth, with 70 million cups of coffee being drunk in the UK every day. Licensees can tap into this by serving a Baileys Pumpkin Spiced Latte.”

• www.Baileys.com AUTUMN BREW FROM CALEDONIAN BEER Seasonal guest ale Autumn Red (4.4% ABV) offers drinkers the perfect excuse to settle down at the bar this Autumn, tempting them to stay longer and buy that second pint, according to the brewer. It has a light hoppiness combined with sweet caramel notes from the rye crystal malt to deliver a mellow and fruitful finish.

• www.caledonianbeer.com LIMITED RELEASED ALE FROM SHARP’S Cornwall-based Sharp’s Brewery has launched limited release beer Rising Tide (4.2% ABV), a Vienna Red ale.

Only available until the end of this month, Rising Tide is the fourth in a series of five limited release brews created this year to raise money to support the best beaches in Cornwall, with 5p from each pint sold donated to securing Blue Flag awards across the county. Vienna malt and an exclusive experimental hop grown in Slovenia create a red ale with medium body, with the sweetness of the malt balanced by fruity hop aromas, says the company.

• t. 01208 864864

COOL AS A CUCUMBER Independent UK producer The English Drinks Company, has launched Cucumber Gin – a smooth aromatic gin with a subtle cucumber infusion. Hand-crafted and copper-distilled, premium Cucumber Gin is made from 100% British grain.

Available in 70cl bottles, the 40% ABV product is described as the quintessential essence of an English summer, with crisp cucumber scents and an aromatic juniper base designed to deliver a contemporary drink with a unique taste.

• www.englishdrinkscompany.co.uk HOUSE OF BEERS PARTNERS WITH BROOKLYN BREWERY Carlsberg UK’s newly-launched brand and sales division, House of Beers, is to handle the exclusive distribution of the Brooklyn Brewery’s beer portfolio in the UK, following agreement to transfer distribution rights from James Clay effective 30 December, 2016.

Brooklyn Brewery is an independent brewer whose mission is to brew flavourful beers that ‘reflect and enrich the life, traditions and culture of creative communities worldwide’. Its beer range stretches across a wide selection of quality, innovative and seasonal beers, from Brooklyn Lager to Brooklyn Scorcher IPA. The range is set to complement Carlsberg UK’s existing premium beer and cider portfolio.

• www.carlsbergwedelivermore.co.uk

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CLUB MIRROR – 48 YEARS YOUNG

Thatwasthe yearthatwas First appearing in 1968, Club Mirror has published its way through decades of world history.

Here, we take a whirlwind tour through just some of the highs and lows of clubland, the UK and world events.

1968

1969

Club Mirror is born. In the same year the new Gaming Act is introduced. Massive sums are being spent on telling the nation that ‘A Double Diamond works wonders’, and that the Watney’s ‘Red Revolution’ has arrived. Meanwhile, the winds of democracy blow throughout Czechoslovakia in the ‘Prague Spring’. Dr Martin Luther King is assassinated in April, and Robert F. Kennedy in June. A Christmas Eve greeting from space comes from Apollo 8 Space Mission, December 24.

Captain Morgan Rum makes its advertising debut in Club Mirror with ‘Had any Yo-Ho-Ho lately?’, and Teacher’s appears with its ‘Teacher’s does wonderful things to water’ campaign. The maiden flight of Concorde takes place, the Boeing 747 jumbo jet takes to the air and the Open University is launched. Richard Nixon becomes president of the United States and man sets foot on the moon. Golda Meir becomes prime minister of Israel and Yasser Arafat president of the new Palestine Liberation Organisation.

1968

1968

1970

1968

Beer enthusiasts form the Campaign for Real Ale (CAMRA), Anwar Sadat is elected president of the United Arab Republic (Egypt) and President Nixon sends combat units into Cambodia. ABC shows The Partridge Family – hello David Cassidy.

Biafran War ends when the Biafran surrenders to Nigeria, Boeing 747 makes its maiden voyage and Muammar Gaddafi takes over rule of Libya.

Microprocessors reach Britain and Clive Sinclair then creates the first pocket calculator.

1969

1970 CLUB MIRROR 11

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CLUB MIRROR – 48 YEARS YOUNG

1971 Smirnoff tells Club Mirror and the world, ‘I thought the Kama Sutra was an Indian Restaurant until I discovered Smirnoff’. The Eagles, Supertramp and Queen form. The British House of Commons ends a 14-year debate and allows the United Kingdom to join the European Common Market. Internment without trial sees Belfast and Derry erupt. Two soldiers and 21 civilians die in three days of street battles.

Flares are in.

1972 Pre-cursor of the current Rising Stars regular, Club Mirror’s Photo Call feature discovers an up-and-coming duo Cannon & Ball. Led Zeppelin’s classic, Stairway to Heaven, hits the airwaves and in the US the Coca-Cola Bottling Company recalls three million cans of Coke because some of the aluminum lids are found to be contaminated.

1973 Squires London Dry Gin claims to be the ‘fastest growing leading brand of gin’, while J&B Rare is launched on the club market. Pink Floyd releases Dark Side of the Moon, The Exorcist hits the screens, Juan Peron, president of Argentina from 1946 to 1955, is again elected to that post and the Watergate scandal hits the headlines. The three-day week in the UK affects most workers while to save fuel, a general speed limit of 50 mph is introduced and television broadcasts end at 10.30pm. Concorde slashes Atlantic flight time.

1974 The Good Beer Guide plans to advise its readers to avoid Watney’s ales ‘like the plague’, but tones this down at the last minute. Paper Lace’s Billy Don’t Be A Hero, David Essex, and John Denver’s Annie’s Song are all in the charts. Patty Hearst, daughter of multimillionaire publisher Randolph Hearst, is abducted.

Weeks later Hearst is seen helping her captors rob a San Francisco bank. Golda Meir resigns as premier of Israel, Valery Giscard d’Estaing is elected president of France, and, faced with impeachment over the Watergate affair, President Nixon resigns.

Muhammad Ali knocks out George Forman and regains his heavyweight title.

1971 12 CLUB MIRROR

1972

1973 1975

1977

Fleetwood Mac’s Mick Fleetwood and John and Christine McVie are joined by new members Stevie Nicks and Lindsey Buckingham. Angola gains its independence from Portugal. Margaret Thatcher is the first woman elected to lead Britain’s Conservative Party and Egypt reopens the Suez Canal after eight years. The first Cricket World Cup is played in England in 1975. The West Indies beats Australia by 17 runs in the Lord’s final.

The new lotteries act allows clubs to run lotteries while London’s Penthouse Club boasts the biggest fruit machine in the land. Fleetwood Mac’s album Rumours is released, ready to stay on the album charts for three and a half years. Leo Sayer, KC and the Sunshine Band and ABBA’s Dancing Queen make the charts. An oil well shoots out of control in the North Sea, creating a slick 45 miles long and 30 miles wide.

1976

1978

Rocky, All The President’s Men, Marathon Man and The Omen hit the big screen. Gymnast Nadia Comaneci of Romania is the darling of the Summer Olympics, while military spending in the world skyrockets to $300 billion a year. Racial violence in black townships outside Johannesburg, South Africa, is the worst in 15 years. The raid on Entebbe; Israeli special forces storm a hijacked airliner in Uganda and rescue all but one of 104 hostages. UK Prime minister Harold Wilson shocks the country by resigning and successor James Callaghan faces a plummeting pound and soaring trade deficit.

Croxley Green Community Association opens its doors having persuaded village residents to part with £1 per brick to build premises. Evita opens. Paul McCartney signs a $20 million recording contract with Columbia Records, Saturday Night Fever hits town and Sid Vicious of the Sex Pistols is arrested in New York, charged with murdering girlfriend Nancy Spungen. The Vatican has a tough time, with three popes in one year, following the untimely deaths of Paul VI followed by John Paul I. The College of Cardinals amazes the world by choosing a nonItalian, Cardinal Karol Wojtola of Poland, who

1974

1975

1976

becomes John Paul II. The world’s first test tube baby is born in Britain, Liverpool Cathedral is completed after 74 years in the making and the country’s first nudist beach opens at Brighton.

1979 There are 3,025 licensed clubs listed in Scotland, reports Club Mirror. The 1979 general election brings the country’s first woman prime minister, Margaret Thatcher, to power. General Samoza resigns as president of Nicaragua, and the Sandinistas succeed to power, Mother Teresa accepts the Nobel Peace Prize and in December, Soviet forces invade Afghanistan.

1980 Club Mirror launches its free reader legal service, and seven pages of new clubs are listed. A report on the 1980 National Club Show shows Brian Rix and Moira Anderson help to raise £6,000 for Mencap. Police

obtain power to enter clubs without warrant. The first wave of privatisation hits – notably of British Airways – and the IRA revive the hunger strike at the Maze prison. John Lennon is shot to death in New York and Andrei Sakhorov is exiled to Gorky. Gang of Four including Mao’s wife go on trial in Beijing.

Workers seize shipyards in Gdansk. Polish court recognises Solidarity as umbrella union.

1981 Beer sales are down a staggering 21%, attributed to Sir Geoffrey Howe raising duty. Bob Monkhouse is Club Mirror’s Comedian of the Year. Club of the Year for Special Achievement is the Lakeside Country Club, Surrey, cigarettes go up by 4p per pack of 20 and tea is the nation’s favourite drink according to a Water Research Council survey – 37% tea, 13% alcoholic, 12% coffee. Heavy increases in gaming machine duty are imposed by Sir Geoffrey Howe as part of a package to recover revenues lost by the reduction in diesel road fuel duty. Charles and Diana marry and John McEnroe wins his first Wimbledon.

1982 The standard of entries are so high for the Club Mirror Awards that 14 Certificates of Merit are issued that year. The Young Ones shock the old ones on TV, while ET phones home. Culture Club hits the big time, and Ra Ra skirts and leg warmers are all the rage.

Argentina invades the Falklands and Britain recaptures them – 255 British and 1,000 Argentinians die.

Israel returns Sinai to Egypt. A mysterious disease is reported that kills 40% of its victims – AIDS.

1983 100 names are put forward for Club Mirror’s DJ of the Year Awards. The rate burden on clubs grows and the pace of growth is slackening. New sick pay arrangements introduced by the Government cause problems for clubs. Consumption of keg beers grows and sales of bottled beer is on the increase. Margaret Thatcher wins the general election and controversially puts the DeLorean Motor Company into

1979

1977

1978

1980

1981

1982 CLUB MIRROR 13

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CLUB MIRROR – 48 YEARS YOUNG

1984 1988

receivership. The Hitler Diaries are exposed as fraudulent and Korean Air Lines 007 is shot down by a Soviet Missile.

Barbie Dolls surpass in number the American population, and Sylvester Stallone hits the screens with Rambo.

1984

1986

Striptease acts at Jolly’s Night Club, Caergwrle, near Wrexham, are complained about by 105 local petitioners. The Miners’ Strike begins following successful strikes in ‘72 and ‘74. Arthur Scargill becomes a familiar figure as leader of the National Union of Mineworkers. The Grand Hotel in Brighton is blasted by an IRA bomb during the year’s Conservative party conference, taking five lives.

Michael Barrymore is named Comedian of the Year in the Club Mirror Awards. He holds this accolade two years running. Is it because of this he goes on to host Strike it Lucky the following year, his first TV break? A nuclear accident at Chernobyl endangers the USSR and Europe. Challenger explodes 30 seconds after lift-off, and Panamanian army chief Manual Noriega is accused of drug dealing.

The Clay Lane Club in Doncaster hits the headlines when Oliver Reed is laid across a pool table and shaved after calling members ‘northern working class pigs’. Club vice president Tony Lindley tells Club Mirror ‘it was just a bit of fun!’. White label, Whitbread’s low alcohol bitter, is launched on draught. Edwina Currie resigns after saying that most eggs in Britain are infected by salmonella. In Pakistan Benazir Bhutto is elected prime minister and Salman Rushie publishes The Satanic Verses, to be condemned to death by the Ayatollah Khomeini. An earthquake in Armenia kills at least 25,000 people, spurring an international aid effort.

1985

1987

1989

Sam Fox gets her big break, appearing on the front cover of Club Mirror! Posing on a ladder, she is tipped to climb to the top. The miners go back to their jobs, in most cases doomed to early redundancy. Live Aid concerts in London and Philadelphia raise millions of pounds for famine aid in Africa. Soviet Leader Chernenko dies and Mikhail Gorbachev, 54, takes over. In Columbia a volcano erupts killing 25,000.

A £600,000 cabaret club is planned for the Isle of Sheppey and heavy increases in gaming machine duty are imposed. Margaret Thatcher is elected for a third term.

Oliver North takes the fifth amendment in the Contra Investigation, and 338 of 452 accused are convicted in the famous Mafia trial, Polermo, Italy. Rita Hayworth and Fred Astaire die.

Real ale fans are set for the offensive in a bid to protect cask beer from the gravity threat of nitro keg bitters. A survey shows that seven out of 10 clubs now have cable or satellite TV, the highest proportion ever.

Europe is transformed. Mikhail Gorbachev relaxes his grip on Soviet Party rule and nationalist and reformist fervour sweeps through Russia, Poland and Hungary.

1983 14 CLUB MIRROR

1985

1986

1987

1988

In Prague, Havel changes from prisoner to president, while in East Germany, Erich Honecker is deposed. On November 9, the German Democratic Republic announces that all citizens are free to travel; the Berlin Wall tumbles. Bloody battles in Romania and dictator Nicolae Ceaucescu and his wife are tried and executed. In China, students join the clamour for change, but demonstrations in Tiananmen Square are suppressed.

1990

1991 The Gulf War explodes onto our television screens.

Terry Anderson, the last US Hostage in Lebanon is released, Slovenia and Croatia declare Independence from Yugoslavia, Elizabeth Taylor marries her eighth husband, Larry Fortensky, and after 13 seasons soap Dallas ends with JR apparently shooting himself (the original assailant was revealed ten years earlier!).

1992

John Major succeeds Maggie Thatcher and leading anti-apartheid campaigner Nelson Mandela is freed from prison in South Africa after 27 years. Boris Yeltsin is elected President of the Russian Federation and the first Moscow McDonald’s opens. Hot pants and mini skirts are back, tent dresses and pant suits are in.

Club Mirror magazine is now £3.25 and incorporates Club Secretary. Mr S. Ferris is classified ad manager and the Manager of the Month competition is now a regular in the magazine. Black Wednesday’s stock market crisis forces the UK out of the ERM, and Miss

1995 Flowers alleges an affair with presidential candidate Bill Clinton. Andre Agassi wins Wimbledon and Mike Tyson is sentenced to six years for rape.

1993 Labour MP Eric Illsley calls for a complete ban on alcohol for drivers, John Smith’s Bitter sponsors the Great Britain Rugby League Team and Famous Grouse sponsors the Scottish Rugby Union.

Budweiser launches the UK Budweiser Basketball League. Linford Christie takes the 100 metres gold at the World Athletics Championship.

1994 Club Mirror’s market report shows that the number one drinks in clubland are Diamond White for cider, Bell’s for whisky, Bacardi for white spirit, Holsten for bottled beer, Carling Black Label for draught lager, Worthington Best for draught bitter and Guinness for stout. Tetley’s Smooth Keg is launched. Barbara Windsor joins EastEnders, Ab Fab is a must and Britpop and Prozac hit the headlines.

1995 Club Mirror runs a Carling competition to win a video of Carling ads, including ‘Sunrise’ – beating the Germans to the sunloungers. A Sun Readers’ poll shows that ‘I bet he drinks...’ is the second most famous catchphrase in the English language after ‘To be or not to be’. Eleven die in a cult nerve gas attack in a Japanese subway, and Timothy McVeigh and Terry Nichols are arrested for the Oklahoma bombing, O. J. Simpson is acquitted of murder and the US space shuttle docks with Russian space station Mir.

1989

1990

1991

1992

1993

1994 CLUB MIRROR 15

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CLUB MIRROR – 48 YEARS YOUNG

1996 A row rages over alcoholic lemonades and Scottish Courage links up with the Institute of Bar Management in a bid to improve training across the club trade. Clubs around the country watch Euro ‘96 to the tune of Three Lions, courtesy of The Lightning Seeds and football-mad comedians David Baddiel and Frank Skinner. Clinton remains US President, a lone gunman in Scotland stuns the country when he murders 16 children, and ‘Mad Cow Disease’ forces the destruction of over 1 million cows. Princess Diana gets £26 million in her divorce settlement, but loses the title ‘Royal Highness’, and Michael Jackson marries LA nurse Debbie Rowe, six months pregnant.

1997 Operators lobby for deregulation of the casino industry, hoping that it can follow in the profitable footsteps of bingo clubs. Men Behaving Badly are still behaving badly, while Ally McBeal and the Teletubbies find TV stardom. Pol Pot surrenders in Cambodia and the Sojourner vehicle roams Mars sending pictures back to earth. The world mourns the death of Mother Teresa, 87, and of Princess Diana who dies in a car crash in Paris. Dolly the cloned sheep hits the headlines, and Mike Tyson bites off the ear of Evander Holyfield in a title fight.

1998

2001 Boy Slim. Radio 1 refuses to play Cliff Richard’s Millennium Prayer, while the country enjoys the Millennium celebrations. The Phantom Menace, The Sixth Sense, Toy Story 2 and Austin Powers: The Spy Who Shagged Me are top earners for the film world.

Suits you Sir ads for Holsten Pils hit the screen, and as part of its Pure Entertainment campaign it also sponsors a tour of the Manic Street Preachers. Barcrest previews Costa Del Cash, Tessa Jowell (health minister) makes her strongest hint yet that she intends to act to curb smoking in all public places, including clubs. Clinton denies sexual relations with 21-yearold intern Monica Lewinsky, and Exxon and Mobil prepare to merge.

2000

1999

2001

NATO forces led by Britain and the United States begin air attacks on Serbia. BBC TV presenter Jill Dando is shot dead and a nail bomb explodes in a Soho pub. There’s a total eclipse of the sun over Britain and Ali G makes his TV debut. Victoria and David become Mrs and Mr Beckham, Prince Edward and Sophie Rhys-Jones marry, as do Zoe Ball and Fat

Tom O’Connor is a huge hit at the Club Mirror Awards. Ariel Sharon is elected as Israeli prime minister and the world is stunned by the sight of the World Trade Centre’s twin towers crashing down. For the first time ever, the UK has more people aged over 60 than under 16, while square melons are an interesting contribution to the culinary world from Japan.

1996 16 CLUB MIRROR

1997

Des O’Connor hosts the Club Mirror Awards at the Celtic Manor. Ken Livingstone, the independent candidate and maverick MP expelled from Labour, is chosen as London’s first elected mayor and the Conservatives take control of 16 councils, winning 592 seats.

1998

2002 Paul Daniels and the lovely Debbie host the Club Mirror Awards at the Wintergardens, Blackpool. The industry awaits the final draft of the guidance notes for licensing reform and the timetable for implementation. A devastating year for Palestinians and Israelis, weapons inspectors return to Baghdad and Zimbabwe’s economy is on the brink of collapse.

Britain and the United States advise their citizens to consider leaving India, because of the threat of war with Pakistan. The World Cup takes place in South Korean capital, Seoul. Robbie Williams signs £80m deal and around 400,000 people from across the UK march through central London to highlight the needs of rural communities.

2003 Club Mirror is published by Alchemy Contract Publishing and publishing director is Sean Ferris (who first worked on the magazine in 1992). Smoking bans, ID cards and deregulation of gaming hit the headlines again and just the belief that you are drink-

1999

2000

ing alcohol can lead to poor judgement and impaired memory, say psychologists. The Hutton Inquiry shocks the nation, and it’s goodbye to Alistair Campbell and Concorde. The European Union says it will impose diplomatic sanctions against Cuba over its human rights record. Saudi Arabia promises to do “whatever it takes” to uphold security after the Riyadh suicide bombings. Thailand’s interior ministry says the death toll from a crackdown on drugs has reached 993 in 24 days. The invasion of Iraq is followed by unrest and a hunt for Saddam, who is caught in the last month of the year. Bob Monkhouse sadly loses his battle against cancer on 29th December. England win the Rugby World Cup.

Tetley to Carlsberg UK and Sebastopol Social Club, Sebastopol Cwmbran, is named Britain’s Best Real Ale Club in the prestigious CAMRA (Campaign for Real Ale) ‘Club of the Year’ competition. Club Mirror reports that credit cards and debit cards are expected to overtake cash as the favoured way to pay for goods.

The findings of the Hutton report are published. The CIA admits that there was no evidence of weapons of mass destruction before the invasion of Iraq in 2003 and the Republic of Ireland begins its smoking ban.

Tony Blair is hit by a purple flower bomb in the House of Commons. Saddam Hussein’s trial begins.

A tsunami hits Thailand on Boxing Day, dominating the nationals.

2004

2005

In February 2004 Club Mirror HQ is launched, Club Mirror and the RMA join forces to host the UK conference for Club Managers and soft drinks on-trade value sales break the £2 billion barrier for the first time, with major player Britvic Soft Drinks contributing a 20% growth over the last year. Carlsberg-Tetley raises its prices for ales and lagers by an average of 4.9%. CCE withdraws all stocks of its Dasani bottled water following health scares. Elsewhere Britvic signs a new bottling agreement with Pepsi and continues as PepsiCo’s exclusive bottling partner in the UK, manufacturing, distributing and jointly promoting Pepsi and 7UP. Carslberg changes its name from Carlsberg-

The minimum wage rises to at least £5 per hour and Guinness signs a deal worth £20 million to become sponsor of the rugby premiership, ending seven years of sponsorship from insurance company Zurich.

Keri Farish from Maryport, Cumbria, beats over 20,000 contestants to become the champion of the UK’s largest independent karaoke competition, sponsored by Mediatheme, manufacturer of Entertainer Pro, and Fuller’s Brewery launches cask beer ‘Discovery’. New Health Secretary Patricia Hewitt hints at an all-out smoking ban, according to the national press and Sport England’s Clubmark scheme, which aimed to raise standards in UK sports

clubs records 1,000 fully accredited clubs across 20 different sports. Camilla Parker Bowls and Prince Charles are married. Four bombs hit the London transport system killing hundreds and Hurricane Katrina hits New Orleans, damaging land and killing hundreds.

2006 Club Mirror reports that according to the European Union, clubs with both male and female members must ensure that women enjoy the same status and entitlements as men by 2007 or face prosecution. The introduction of Identity Cards (ID Cards) is bought a step closer and reports from the BBC suggest that the government may rise the legal age for buying tobacco in the UK from 16 to 18 years of age. Liverpool City Council becomes the first local authority in the country to allow under 18s to lie about their age in test purchases of alcohol. Tuesday 14 February 2006 was an historic day for the club industry, when MPs voted in favour of banning smoking in all enclosed public spaces, a decision to change clubland forever.

Elsewhere brewing giant Scottish Courage changed its name to Scottish & Newcastle UK and MP for St Helens South, Shaun Woodward, was appointed Minister for Creative Industries and Tourism, with responsibility for licensing. A new industry scheme following on from Club Mirror’s ‘Plan for the Ban’ called ‘Fresh Air, Fresh Thinking’ is

2003

2002

2003

2004

2005

2006 CLUB MIRROR 17

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CLUB MIRROR – 48 YEARS YOUNG

2007

tional reaction and Radovan Karadzic, Bosnian Serb president during in the 1990s, is charged with genocide.

2009 Club Mirror goes online and Clare Balding wows an appreciative audience at the Club Awards. Drinks companies are busy, J2O re-launches and Carlsberg UK announces a £7m marketing investment in San Miguel.

Recession hits Britain as the economy shrinks at its fastest rate since the war and the MPs expenses scandal angers the country. Manchester United accepts a world record £80m bid for Cristiano Ronaldo from Real Madrid and Michael Jackson's death shocks the world. Slovakia becomes the 16th Eurozone country, and Barack Obama is inaugurated as the 44th President of the USA.

2010

given room to breath with help from clean air initiative, AIR. The smoking ban comes into force in Scotland. The 2006 FIFA World Cup begins in Germany and Saddam Hussein is executed in Baghdad.

Reid, host of the 2006 Club Awards, sadly dies unexpectedly from a heart attack.

2007

John Smith's unveils its 2008 No Nonsense Racing programme, Manchester is named the friendliest city in the UK and Tony Jacklin swings to victory at The Open, Royal Lytham. Golf clubs benefit from the media spotlight.

Towards the end of the year fears surround the UK banking system. Lehman Brothers bank files for bankruptcy in the US and in the UK HBOS enters into merger talks with Lloyds to prevent its collapse.

Interest rates are cut to the lowest for 57 years, bank shares continue to fall and US stocks slide to a five year low. UK banks receive a £37bn bailout.

Elsewhere, Kosovo's prime minister Hashim Thaci declares independence from Serbia to mixed interna-

Guinness launches, on trial bases only, Guinness Red, a new variant which uses lighter roasted barley and Club Mirror begins its coverage on the looming smoking ban, set to start July 1. The Connaught Bingo Club, Herne Bay, Kent celebrates its 40th Birthday and Britain’s oldest employee, Buster Martin, celebrates his 101st birthday with his own brew. Alan Johnson, a BBC journalist is taken hostage while reporting in Gaza City. The smoking ban hits the UK clubs. Tony Blair resigns as British Prime Minister, leaving his position to Gordon Brown. Mike

2007 18 CLUB MIRROR

2008

Steve Rider hosts the Club Awards and Club Mirror's trade events and Beer Festival prove popular with readers. Amongst the many drinks brands stories are Guinness signing a series of rugby sponsorships, a well-stocked walk-in fridge hiding behind a Heineken poster (London) and the launch of the WKD Good Kebab Guide.

An earthquake in Haiti claims 230,000 lives, ash from an Icelandic volcanic suspends flights across Europe and Tony Blair gives evidence at the Iraq inquiry. Alistair Darling cuts stamp duty for first-time buyers and a Conservative-led coalition government with the Liberal Democrats is formed. Club Mirror holds its first Club Associations Luncheon and Awards.

2011

2007

Club Mirror and readers lobby government to have Private Members Clubs and clubs operating under a Club Premises Certificate exempted from the proposed Early Morning Restriction Orders (EMROs) and the Late Night Levy (LNL). John Inverdale hosts the Club Awards to great acclaim and Club Mirror brews its own beer. Newcastle Brown Ale emphasises its Geordie roots, Diageo launches a consumer drive for Smirnoff Flavours and Bulmers announces limited edition Crisp Blend.

Further afield and drama unfolds across the globe with the killing of Osama bin Laden and Libyan leader Muammar Gaddafi. The Arab Spring sees suc-

2008

2009

2012 cessful protests in Tunisia and Egypt and Japan loses 16,000 people to the tsunami. Apple icon Steve Jobs dies.

2012 Club Mirror continues rallying readers when a consultation on Early Morning Restriction Orders (EMROs) and the Late Night Levy (LNL) is issued by the Home Office. Clubs must act, warns Club Mirror.

Chris Hollins hosts the Club Awards to great acclaim, and other crowd pullers at the same venue on the same day include the John Smith's Grand National Trophy, Club Mirror’s Ask the Experts Live and Club Mirror’s Annual Beer Festival. Clubs, suppliers and brands alike get excited about the Olympics, UEFA EURO 2012 and a spectacular summer of sport.

Elsewhere, and Vladimir Putin becomes president of Russia (for a third term), Francois Hollande defeats Nicholas Sarkozy to become president of France and Libyans go to the polls for the first time since the ousting of Colonel Gaddafi.

2010

2013

2013 The end of the escalator tax for beer is announced, Carlsberg rolls out its first cider (Somersby), Club Mirror launches regional trade shows and George Dawson and John Tobin are returned as CIU President and Vice-President respectively for another two-year term. Hazel Irvine proves toast of the town at the Club Awards and the Tetley's Challenge Cup makes its first Club Awards appearance.

Credit rating agency Moody's cuts the UK's AAA rating to AA1, warning of sluggish economic growth, and Canadian Mark Carney takes over as Governor of the Bank of England. The 'Bedroom tax' causes uproar, UKIP gains 139 seats and former Prime Minister Baroness Thatcher dies (87).

Also unforgettable – the horsemeat scandal, the phone hacking trial begins, the skeleton of King Richard III is discovered, Sir Alex Ferguson retires and Andy Murray wins Wimbledon.

Pope Benedict XVI resigns (the first pope to do so since 1415). North Korea plans to expand its nuclear

2011

arsenal despite UN warnings and Syria hits the headlines yet again. Leaked details of the NSA surveillance programme are published and Nelson Mandela, South Africa's ex-president, dies, aged 95.

2012

2013 CLUB MIRROR 19

>

CLUB MIRROR – 48 YEARS YOUNG the UN Security Council call for an immediate and indefinite humanitarian ceasefire between Israel and Hamas. The US agree to resupply arms to Israel and provides $US225 million in additional funding for Israel's Iron Dome defence.

Russia formally annexes Crimea. NATO suspends cooperation with Russia and The Council of Europe suspends Russia's right to vote. Russian President Putin signs agreements with China in relation to trade and infrastructure.

Closer to home, and Stephen Hawking claims that Artificial Intelligence could be a “threat to mankind” and spell the end of the human race. The Church of England votes in favour of allowing women to become bishops and Scotland votes ‘NO’ in a referendum deciding whether or not to stay with the United Kingdom.

And on a lighter note: The Guardian newspaper calls 2014 ‘The year the people stood up’, Beji Caid Essebsi is sworn in as Tunisia’s first ever freely elected President, and in Copenhagen chaos erupts after the Swedish Public Employment Service mistakenly invites 61,000 people to a job interview in Stockholm.

2014

2015

2014 The drinks industry toasts George Osborne as he cuts the price of beer and freezes duties on spirits and cider. A ban on below-cost alcohol comes into force and the popularity of electronic cigarettes is causing consternation in terms of defining them. The City of London Corporation ratifies the decision to introduce a Late Night Levy and pub closures hit 31 per week. Germany beats Argentina 1-0 in extra time to win football’s 20th FIFA World Cup in Rio de Janeiro. At the 143rd British Golf Open Rory McIlroy

2014 20 CLUB MIRROR

shoots a 271 at Royal Liverpool Golf Club and Europe wins the 40th Ryder Cup. On the world stage, Human Rights Activist Malala Yousafzai and Kailash Satyarthi win the 2014 Nobel Peace Prize and UN Secretary-General Ban Ki-Moon calls for global action on climate change after warnings from scientists. The World Health Organisation estimates 1,900 people have died from the Ebola virus out of 3,500 infected in Guinea, Liberia, Nigeria, Senegal, and Sierra Leone.

Early in the year the Syrian civil war death toll reaches 130,000, with 4 million displaced. The military stage a coup in Thailand (its 11th since 1932) and

2014

Club Mirror publisher ACP launches Sports4Bars.com, its first pan-hospitality electronic magazine. Club Rugby magazine also joins the portfolio, dedicated to all rugby clubs and officials around the country, and ACP Club Awards’ rugby club finalists appear on BT Sport’s Rugby Tonight programme, explaining their road to success. ACP is also proud to be appointed publisher of the CIU’s illustrious magazine Club Journal and becomes organiser of the Union’s annual Beer & Trade show in Blackpool.

On the entertainment front, Star Wars: The Force Awakens earns a record $US 517m in global ticket sales, second only to Jurassic World’s opening weekend. Adele’s third album sells 5m copies in the US as soon as it goes on sale. Still in the US and 40% of Republicans support Donald Trump to be the party’s next nominee for presidency, according to polls.

Experts, however, continue to dismiss Trump’s chances.

2014

2014

2016

Europe is shocked when masked gunmen kill 12 people in the Paris office of satirical weekly magazine, Charlie Hebdo. Boris Nemtsov, vocal critic of Vladimir Putin, is assassinated in Moscow and Germanwings Flight 9525 crashes in the French Alps killing 150 people when co-pilot, German Andreas Lubitz, deliberately crashed the plane.

2016 – the story so far ACP continues to launch, with Sports Club Management and the launch of the first ever panhospitality Social Media Awards, designed to recog-

2016

2015

nise those who are busy using social media to engage with customers and members – from clubs and pubs to hotels and restaurants, and from sports resorts to casual dining outlets (see pages 30-31 in this issue).

ACP attends the House of Commons All-Party Parliamentary Group for Non-Profit Making Members’ Clubs as guests of the CIU. This Group aims to support clubs and make their collective voice heard in the corridors of power.

The UK’s Brexit vote takes many by surprise and sees Prime Minister David Cameron resign. Theresa May takes his place. Jeremy Corbyn retains his leadership of the Labour Party, despite a leadership challenge.

Legends Prince and David Bowie die and Guns ‘n Roses Axel Rose performs with ACDC after singer Brian Johnson withdraws because of hearing problems.

Andy Murray wins Wimbledon, the Rio Olympics see the UK shine with 67 medals, and Laura Trott and Jason Kenny marry. Euro 2016 see disappointment for England, Leicester wins the 2015/16 Barclays Premiership and Arnold Palmer dies – R.I.P. The nation enjoys celebrating the Queen’s 90th birthday and Rupert Murdoch marries Jerry Hall.

Apple receives an £11bn tax demand from the European Commission, the US and Russia clash over air strikes on Syria, North Korea undertakes more nuclear tests, the US Presidential elections are still underway and the immigration crisis and ISIS continue to dominate world news.

2015

And 2017... watch this space! clubmirror AT THE H EART OF THE COMMUNITY

September 2016

clubmirror August 2016

AT THE HEART OF THE COMMUNITY

The Rio effect How UK clubs stole the show

CLUBHOUSE

HQ • SOCIAL MEDIA AWARDS • LEG AL EA GLE • CL UB KIT CHEN

EUROPE

ISSUE 8

Call to action Licensing Act 2003 review SOCIAL MEDIA AWARDS • HQ • B ARCL AYS PREMIER LEA GUE • CL UB KIT CHEN

SPORTSCLUB MANAGEMENT SUMMER SPECIAL 2016

ISSUE 6

Sign up for the CMAE’s latest career-building courses – Page 8

AT THE HEART OF THE RUGBY COMMUNITY

Junior members – how to keep them club-crazy Sensual audit – exceeding expectations one sense at a time Olympic success – clubs prove a driving force

INVINCIBLE! England complete an unbeaten season with 3-0 series win Down Under

2016

Sporting fixtures – who’s showing what and when

Summer Tour Review

www.info@clubrugby.org.uk

Why social media is crucial for all rugby clubs

Calling all clubs... Olympics 2016 – on the road to Rio It’s time to shine.

Club Awards – could you be a winner?

Page 42.

Brands Report 2016 – top brands at the bar

Last chance to enter ‘Rugby Club of the Year’

2016 CLUB MIRROR 21

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BUILDING THE BUSINESS – CLUB PROFILES

The grand tour This month Club Mirror’s crew hit the road, seeking out top UK clubs. From social clubs to working men’s clubs, and from the small to the vast, here are just a few of the clubs which grabbed our attention.

CHEYLESMORE SOCIAL CLUB

ARUNDEL EX-SERVICEMENS CLUB AND INSTITUTE 780 City Rd, Sheffield, S2 1GN Year founded Membership

“

Quinton Park, Coventry, CV3 5PZ

1934 2,100

Brian Simmonite, Secretary: We've continued to work really hard to give our members as much of an incentive as possible to come through the doors so we offer a full programme of live entertainment which we stage five times a week with a mix of different styles and eras.

We also run regular bingo sessions as well as an indoor games league with darts, dominoes, whist, crib and snooker helping to keep the club busy throughout the week.

The club also has a football team, a fishing section and a sea fishing section and that has really been a boon in keeping our mem-

Year founded Membership

Matthew Oughton, Secretary:

bership numbers up by bringing new members into the fold.

This year we've redecorated the club from top to bottom and that has gone down really well with our members. We continue to be a key part of the local community, raising money for charities as well as allowing local groups to use the club for their meetings.

And, of course, we work very hard to keep bar prices down for our members while still offering a great range of beers and other beverages.

BLAKELAW & DISTRICT SOCIAL CLUB

6 Cragston Way, Newcastle upon Tyne, Tyne & Wear NE5 3SW Year founded Membership

“

1969 1,800

Alan Campbell, Secretary: It has been a very successful year as is illustrated by the fact that our membership has increased by 15 per cent. We also carried out a substantial refurbishment this year – the concert room, lounge, car, new toilets at a cost of £90k.

24 CLUB MIRROR

“

1972 700

”

We continue to be in a very strong financial position which is a major turnaround from just seven years ago when the club was struggling with a major debt and on the brink of closure.

With the help and advice from CIU Head Office we paid off that debt in a year and since then the club buys property outright and lets it out, thus raising money for the club. It has just bought a new house at £130,000 bringing the total to nine houses which are rented out, on average, at £585 a month each. So this brings in a sizeable income for the club – £63,180 per annum – which is ploughed back into the club.

The club is thriving with live music three times a week, bingo, pool (two teams), football (two teams) and darts (two women's teams and one men's team).

Last but not least, it has been a fantastic year in terms of raising money for a variety of charities through special events, discos and raffles.

This year we have given £5k to Hadrian’s School for Disabled Children, £5k to the FUN Families United Network Newcastle for Kids, £6k to Macmillan Nurses and £3k to St Oswald’s Hospice.

”

There has been a change in management in the past year due to sad circumstances with the President, Vice-President and Secretary all passing away so other people have had to step up and continue their legacy.

We’re a very community-based club and our membership has remained steady with a good flow of younger members joining up. That has been helped this year by the fact we’ve installed BT Sport and the Barclays Premier League games on Saturday teatimes is proving very popular.

Live entertainment is a mainstay of the club and this year we've tried to put the emphasis on local bands and singers, acting as a showcase for up-and-coming talent in the area. Bingo is also very popular at the club and we run two sessions on Sundays and Monday mornings, Wednesday evenings and Friday evenings.

Charity is very important to the club and this year we've started doing a big monthly charity quiz to raise money for various local organisations.

We’ve recently refurbished our toilets which was a major undertaking that took six weeks to complete.

”

DUNSTABLE UNITED SERVICES CLUB 160 High Street South, Dunstable, Bedfordshire, LU6 3HS Year founded Membership

1920 1920

“

Louise Lithgo, Secretary: In the last couple of years, we’ve gradually been making a bigger profit. For about ten to 15 years, we were struggling with a loss and in the last three years we’ve had a big turnaround and

GRANGEMOOR WMC

112 Canock Road, Burntwood, Staffordshire, WS7 0BG Year founded Membership

“

1920 870

David Crowe, Trustee: We have just spent around £35,000 last year having a complete refurbishment of the front bar and it now looks really smart and has attracted plenty of new members. In fact, membership numbers have increased by a third and that has pushed up our profits which we've been able to reinvest in the club.

As well as the front bar, the outside of the club has been improved with the addition of two new branded signs – one on the front of the club and one in the car park. It adds to the pride that the members feel for the club.

In terms of activities, we have a full range of events and entertainments. We have men's and women's darts team, a pool team and we've started a football team in the past 12 months. Live entertainment is a big draw, particularly bands and karaoke nights and we run a summer festival each

members are coming in much more frequently.

We've also become much more efficient in terms of keeping costs down. That has been helped by a big refurbishment we completed last year when we installed solar panels and new electricity systems as well as modernising our dance hall.

We've been able to cut down on all costs and to help boost our profit margins so we can keep the club running at a great level and then reinvest the savings.

We’ve had 150 new members during the past year which is fantastic and has been helped by our thriving sports sections and entertainment offering. We run two adult football teams, seven dart teams plus one crib and two dominoes teams. Live entertainment is staged every Saturday night and we have a major show night three times a year with several acts.

”

year in our car park. We run an over-50s night on Thursday nights which is getting more and more successful. We were successful in gaining a £10,000 Lottery grant to cover entertainments, activities and sport in the local community.

Our members continue to put a lot of time and effort into supporting charity and after the tragic death of one of our members last year from a heart attack we undertook an initiative to get a defibrillator installed at the club for use by members and the wider community.

GRIMETHORPE CLUB & INSTITUTE 4 Brierley Rd, Grimethorpe, S72 7EQ Year founded Membership

1897 700

”“

Simon Taylor, Bar Steward : The club has concentrated on doing the basics very well and our membership base has remained steady over the past year. We're very much a club that exists for the community and we pride ourselves on our well-kept beer and our fantastic atmosphere.

We are a club which welcomes members of all ages and that promotes a safe, family-friendly atmosphere and you'll see different generations of the same family socialising together of a night.

We stage live entertainment on a Friday night and a Monday night with a mix of bands and solo singers. Sunday nights we have a disco/karaoke night.

Indoor sports are a big part of club life and our snooker team plays on a Thursday night and darts is very popular.

Like most CIU clubs, we support a number of local charities through various events and activities.”

”

CLUB MIRROR 25

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BUILDING THE BUSINESS – CLUB PROFILES KINGSLEY PARK WMC

MAINLINE SOCIAL CLUB

Kingsley Park Terrace, Northampton, Northamptonshire, NN2 7HJ Year founded Membership

“

Pudsey Road, Leeds, West Yorkshire LS13 4LS Year founded Membership

1880 2,000

Keith Pollitt, Steward: A major achievement during the past year has been the refurbishment of our Member Bar. We’ve made it lighter and more airy with modern fabrics and fittings. We’ve got a lightblue neon back bar as well as screens behind the bar which tell the members the events coming up. The members have told us they love the look and feel of the place and our membership has grown.

We're a proper traditional community club used by different generations of the same families. It's very much a rite of passage to get your Life Members badge which is a 25-year badge. So all the members are going for that.

Our cask ale offering has also attracted many new members and this is a real focus for the club and we have showcased some local ales from across Northamptonshire with several different beers available throughout the week.

Sports-wise, we recently reformed our football cup and they have done amazingly well, winning the local cup in their first year. We also have thriving snooker, pool and darts sections, as well as indoor air rifle shooting and we're planning to develop our upstairs Games Room to make it more versatile. We

get good numbers in to watch live sport on BT Sport and Sky Sports.

Live entertainment takes place three times a week – on Friday, Saturday and Sunday nights and we make sure we have a good cross section of different types of band and singer. We let everyone know what's coming up at the club through our website and also send out an email newsletter every fortnight.

The club has done a great deal for local charities, supporting a variety of causes through entertainment events and raffles. We're very proud of our club and of being part of the CIU.

”

LOWER HOPTON WMC Lower Hopton WMC, 53 North St, Mirfield, West Yorkshire, WF14 8PN Year founded Membership

“

1882 550

Colin Avery, Secretary: There has been an upswing in profitability and with money in the bank we've taken the opportunity to make some improvements to the club. We've added 30 members to our membership tally to take it up to 550.

We work very hard to keep the prices down in the bar and we also have a good cask ale offering with beers from a local Yorkshire brewery.

The success is partly down to the thriving sporting activities we put on. We have two football teams who are doing well and we have just formed a ladies’ football team which is something that we’ve never had before. We have Sky Sports and BT Sport and that's a real driver of business as the football players come in after their games to watch the Premier League matches on our screen.

We have eight bowling teams now and we’re looking to do some alterations to improve our bowling green as that's clearly a focus for a lot of our members. Snooker and darts also have a strong following at the club.

26 CLUB MIRROR

Live entertainment takes place on a weekly basis with bands and solo artists as well are regular charity nights for a variety of organisations.

We've also made a big effort to maximise our income from holding private parties.

That's been a roaring success with the function room booked many months in advance, including christenings, birthdays and wedding receptions.

We've worked really hard to spread the word through our Facebook page and it has paid dividends.”

1966 1,940 including life members

“

Keith Baxter, Secretary: It’s been a fantastic year for Mainline with membership up by five per cent and the club celebrating its 50th anniversary over three days in July. On the Friday night there was a 1960s hippie band fancy dress party; Saturday night we had a Mersey Beat band and on Sunday night a singing duo.

We’ve also completed our refurbishment – we've completely renovated the concert room with a new stage, new doors at the front, new blinds, new furniture – it was a total makeover. The cost was £98k but it needed to be done as it was really looking shabby.

We had a surplus of £80k but went over budget as we decided to renovate the bar as we thought it’s never going to be done again in our lifetime. We’ve also put a wall round the garden to make it safe for children to play which underlines our status as a real family club.

We’ve refurbished the smoking shelter – it now looks like a 'wooden palace' and our members are very pleased with the result.

We appointed a concert secretary Alan Carter in March who really knows bands and agents and as a result the quality of artists has improved. Saturday nights are even more busy now and this has certainly increased the membership.

Our permanent charity is Parkinson’s Society and we hold a big fundraiser once a year with bingo and raffles and raised £1,400 over the last 12 months.

We’re a family-orientated club and on one recent occasion the table next to me had four generations of people – Marlene, her daughter, her grand-daughter and her great granddaughter.

” <

SOCIAL MEDIA AWARDS

Call for entries – SocialMediaAwards ENTRIES AND ACTIONS 1. How to enter – use the entry form mailed with this issue.

OR – enter online at www.hsma.biz.

OR – email your club name to info@hsma.biz (Subject line – Social Media Awards) 2. Closing date – 21 October, 2016.

3. Ceremony – The newly refurbished 5 Star Palace Hotel, Manchester (November 23).

Supported by

Will you be joining us at the first ever Hospitality Social Media Awards on November 23? Read on...

S

ocial media is a huge weapon in club armouries. It’s current, it’s immediate and it resonates with younger members as well as older ones. That’s why we’ve launched these new Awards.

From websites to Facebook and everything in between, the Hospitality Social Media Awards (HSMA) are seeking out those of you who are busy using social media to engage with your members.

Whether you’re a sports club or social club, a political club or a working men’s club if you’re using social media to build loyalty and build business these new awards will recognise your efforts.

Whether that’s sending out electronic newsletters, tweeting club followers, putting events on Facebook or adding bells and whistles to your web site, we want to hear about it.

30 CLUB MIRROR

Palace Hotel, Manchester

NOMINATIONS AND ENTRIES In addition to club categories, these first ever pan-Hospitality Awards are inviting entries from pubs and bars, hotels and restaurants, as well as sports resorts, rugby and golf clubs.

Sister titles, Club Rugby, Sports Club Management and Clubhouse Europe, will also be encouraging entries from their sectors while Sports4Bars.com is helping to drive entries from the broader Hospitality sector.

CARDIFF CITY FC

LONDON GOLF CLUB

BEDFORD BLUES RFC

CALSONIC KANSEI SPORTS & SOCIAL CLUB

DARTFORD WMC

THE PHOENIX ARTISTS CLUB

ST ANNEâ&#x20AC;&#x2122;S CRICKET CLUB

HOVE DEEP SEA ANGLERS

SHIFNAL GOLF CLUB

OLD HALESONIANS RFC

NORTH BIDDOCK SOCIAL CLUB

NORTHERN FOOTBALL CLUB

< CLUB MIRROR 31

CLUB AWARDS

Club Awards host looks forward to meeting you This year we welcome sports journalist and presenter Sally Nugent as our host at the Club Awards on November 24 in Manchester. This is her story.

F

ollowing in the footsteps of Clare Balding, Hazel Irvine, Chris Hollins and John Inverdale, Sally is the latest sports presenter to tread the Club Awards Boards. Sport is a unifying force throughout the country and in clubs in particular. Whether watching it, coaching it or playing it, sport is core to clubs across the country. So who better to share their experiences than a daytime sports presenter who’s covered everything from Wimbledon to the Euros?

Sally has been working for the BBC for 15 years, starting as a broadcast journalist at her local radio station, BBC Radio Merseyside.

There she covered many big stories including the Grand National that never was in 1997.

Sally moved to the regional television newsroom and when their sports presenter took a short break, they asked her to step in for six weeks. She remained there for two years.

During that time Sally travelled around Europe as Liverpool went on their fairytale UEFA Cup campaign in 2001, which ended in success. Liverpool beat Alaves 5-4 in the final after extra time and a golden own goal!

Sally covered the 2002 Commonwealth

Games in Manchester – broadcasting live every night.

She then moved to national news, covering many big sporting events including two FIFA World Cups in Germany and South Africa.

After the South Africa World Cup Sally decided to look for somewhere in the world where football was making a real difference to people’s lives. That place was Iraq. The Iraqi national football team continues to play despite wars, bombings and huge religious divides between them.

Since then Sally has covered sport all over the world, including Wimbledon and this year's Euros. She is a prolific tweeter and has over 56,000 followers!

What a fab @Wimbledon morning CLUB MIRROR 33

<

CLUB AWARDS 2016

Callingallclubs Join us in Manchester Busy clubs and officials are hard pressed to take time out unless there’s a very good reason to do so. This is why Club Mirror is cramming three events into one action-packed day on 24 November.

Whether it’s sourcing new suppliers, seeking expert advice on legislation, comparing notes with other clubs or trying out a new beer for the bar, the Club Mirror team invites you to join them for an actionpacked day (and evening!).

2-5pm HAIL THE ALE BEER FESTIVAL Club Mirror’s seventh Hail the Ale Beer Festival, in association with CAMRA, will present ales from brewers of all sizes. Free to clubs and free to sample, clubs can test out ales and seek advice from the experts on how to keep and serve the perfect pint.

Also: top tips on how and why well-kept real ales can create a point of difference.

34 CLUB MIRROR

2-5pm ASK THE EXPERTS – LIVE! This free-to-clubs event brings clubs and club-supporting suppliers together in an informal and informative atmosphere, aiming to forge new partnerships and cement old ones.

“Business-building is what it’s all about,” says publisher Sean Ferris. “We’re encouraging readers to come along and network with companies they already work with as well as meeting those not yet on their radar.”

Ask the Experts – Live! will host experts in a number of key club areas including cellar management, energy saving, gaming machines, web design and hitech screens, as well as advice on latest legislation and better buying.

6.30-7.30pm DRINKS RECEPTION Join us at the pre-Awards drinks reception. Photo opportunities to date have included the FA Cup and the Challenge Cup. Try lagers, bitters and wine from our sponsors.

> CLUB MIRROR 35

CLUB AWARDS 2016

7.30-10pm CLUB AWARDS The 25th Club Awards and Gala Dinner will be presented by guest host and TV sports presenter Sally Nugent (below), who joins the Club Awards Hosts Hall of Fame. Previous hosts include John Inverdale, Chris Hollins, Steve Ryder, Hazel Irvine and Clare Balding.

10pm-1am ENTERTAINMENT ZONE The evening continues after the Awards with entertainment, tastings courtesy of Carlsberg UK and real ales at £1 a pint.

<

36 CLUB MIRROR

CLUB AWARDS 2016

Booking and registration form CLUB AWARDS AND GALA DINNER Name: _______________________________

Please reserve me (STATE NUMBER) ________ tickets for the Gala Dinner at £58.80 per person (including VAT of £9.80).

Please reserve me (STATE NUMBER) ________ table/s for 10 at £451.20 (including VAT of £75.20).

Club Name and Address: _____________________

__________________________________

Contact Telephone Number: __________________

Email: _______________________________

ASK THE EXPERTS – LIVE! (FREE TO CLUBS) • I would like to attend Ask The Experts – Live!

• I will attend on my own

■

• I would like to bring colleagues Up to 3 ________

HAIL THE ALE BEER FESTIVAL (FREE TO CLUBS) • I would like to attend the Hail the Ale Beer festival • I will attend on my own

■

• I would like to bring colleagues Up to 3 ________

■

■

3 - 5 ________

Other (please state) ________

■

■

3 - 5 ________

Other (please state) ________

SEND COMPLETED FORM TO CLUB MIRROR:

BY POST:

Club Awards, Club Mirror, Gainsborough House, 59-60 Thames Street, Windsor SL4 1TX

BY EMAIL:

Email your details to info@clubmirror.com

BY PHONE:

Call in your details to 01753 272022

BY FAX:

Fax this page to 01753 272021

CLUB MIRROR 37

LIVE SPORTING FIXTURES FROM

The best of Saturday October 8, 5pm – ITV

World Cup Qualifier: England v Malta England continue their World Cup qualifying campaign under Sam Allardyce and should easily overcome the challenge of Malta, one of the smallest footballing nations on the planet. The home side will therefore be aiming for a comprehensive victory as they unleash the likes of Marcus Rashford and Jamie Vardy at the opposition defence. This will also give skipper Wayne Rooney a chance to find his form.

Sports4Bars.com looks ahead to the key live sporting fixtures coming up in October, including some massive head-to-heads in the UEFA Champions League.

Sunday October 2 2.15pm Sky Sports 1 HD

Saturday October 15 12.30pm Sky Sports 1 HD

Barclays Premier League: Tottenham Hotspur v Manchester City

Barclays Premier League: Chelsea v Leicester City

An intriguing tie as an up-andcoming Spurs side take on Barclays Premier League pacesetters Manchester City at White Hart Lane.

Thursday October 6 7.45pm Sky Sports 1 HD

Wednesday October 19, 7.45pm – BT Sport Europe HD

UEFA Champions League: Barcelona v Manchester City Manchester City manager Pep Guardiola makes a return to the side he graced for several seasons as both a player and a coach and will no doubt get a warm welcome from the Nou Camp faithful. But once the whistle blows, the men in light blue can expect a serious onslaught from the Catalan footballing superpower. This should be one of the best quality games of the season given the talent involved.

World Cup 2018 Qualifier: Austria v Wales After their sensational Euro 2016 campaign can Wales continue their tremendous run of form? Austria are certainly no pushovers and held eventual champions Portugal to a draw in the group stages of Euro 2016.

Saturday October 8 5pm ITV

World Cup 2018 Qualifier: England v Malta

Sunday October 23, 4pm – Sky Sports 1 HD

Barclays Premier League: Chelsea v Manchester United The already huge rivalry between these two illustrious sides will be intensified this season with former Blues boss Jose Mourinho now in charge at Old Trafford. This should be a fascinating tactical battle between two teams who are desperate to make a swift return to the top echelons of the Barclays Premier League table. Man United manager Mourinho was under major pressure in the early weeks of the season but now his side seemed to have settled into a more successful pattern, meaning a more comfortable ride for the ‘Special One’.

The reigning champions head to Stamford Bridge and will hope to find plenty of gaps in the Blues’ defence which has hardly been watertight so far this season.

Saturday October 15 5.30pm BT Sport 1 HD

Barclays Premier League: Crystal Palace v West Ham They may have one of the more impressive stadiums in the Premier League but the Hammers do not yet have the team to match it. Crystal Palace are aiming simply for survival and may view this home game as a winnable encounter.

Monday October 17 8pm Sky Sports 1 HD

Barclays Premier League: Liverpool v Manchester United

A Wembley outing for England as they take on minnows Malta. The Maltese lost 5-1 to Scotland in early September and England will surely prove to strong for them.

This is a game which will have diehard fans and neutrals heading through the club doors to catch the action on the big screen as in-form Liverpool take on their great historical rivals Man United.

Tuesday October 11 7.45pm ITV

Tuesday October 18 7.45pm BT Sport Europe

World Cup 2018 Qualifier: Slovenia v England

UEFA Champions League: Bayer Leverkusen v Tottenham Hotspur

England continue their World Cup qualifying campaign and Slovenia will pose a more serious challenge to the Three Lions. England last faced them in September, beating them 1-0.

Spurs’ European adventure continues as they head to Germany for another group match. They performed adequately in their campaign opener against Monaco but went down 2-1.

For latest news and timings on sporting events coming to the club screen, visit Sports4Bars.com 38 CLUB MIRROR

October’s live sport Sunday October 2 12noon BT Sport 1 HD

Barclays Premier League: Chelsea v Manchester United, Sunday, October 23, 4pm

Barclays Premier League: Manchester United v Stoke City Thursday October 6 7pm Sky Sports 3 HD

Darts: World Grand Prix Saturday October 15 12.30pm Channel 4

Channel 4 Racing: British Champions Day, Ascot Saturday October 22 12.30pm Channel 4

Wednesday October 19 7.45pm BT Sport Europe

Saturday October 22 5.30pm BT Sport 1 HD

Saturday October 29 12.30pm Sky Sports 1 HD

UEFA Champions League: Barcelona v Manchester City

Barclays Premier League: Liverpool v West Bromwich Albion

Barclays Premier League: Sunderland v Arsenal

A massive game for all concerned as two huge clubs battle it out at one of the world’s great sporting cathedrals. Both sides have impressed in their early outings and will each expect to top the group.

Neutrals will be hoping for an allout attacking effort from the many star names up-front.

The Kop faithful’s love affair with manager Jurgen Klopp shows no sign of being extinguished anytime soon with the Reds playing an ambitious and successful brand of football this season. Meanwhile, the Baggies have had a bright start to their campaign and will be intent on a solid finish in the top half of the table.

After a disappointing start to the season Sunderland are already being talked of as relegation fodder, a status that could be further underlined by this outing against a Gunners side who have been fitfully impressive so far. The highlight of their season to date, of course, was the comprehensive defeat of Chelsea back in September and they will strive to replicate that nearperfect performance.

Saturday October 22 12.30pm Sky Sports 1 HD

Barclays Premier League: Bournemouth v Tottenham Hotspur He may have sent out on loan by Arsenal but Bournemouth midfielder will be desperate to make an impact against his old North London foes Spurs in this home encounter. Wilshere was instrumental in his side’s 1-0 shock win over Everton and will be a key man here.

Sunday October 23 4pm Sky Sports 1 HD

Barclays Premier League: Chelsea v Manchester United A game that will send the media into a frenzy as Manchester United manager Jose Mourinho makes his return to Stamford Bridge after his sacking last season. Expect plenty of fireworks on and off the pitch for this one as the forceful personalities of Diego Costa and Zlatan Ibrahimovic take centre stage.

Saturday October 29 3pm BT Sport 1 HD

Aviva Premiership Rugby: Saracens v Leicester Tigers Having lost their ‘invincibles’ tag earlier this season, Saracens will pick themselves up and continue to play their distinctive brand of hard, physical rugby. In-form Tigers may just fancy their chances of nicking a win here though.

Channel 4 Racing: Doncaster, Cheltenham and Wetherby Sunday October 23 8pm Sky Sports F1 HD

F1: USA Grand Prix Friday October 28 7.45pm BT Sport 1 HD

Aviva Premiership Rugby: Northampton Saints v Gloucester Saturday October 29 5.30pm BT Sport 1 HD

Barclays Premier League: Crystal Palace v Liverpool Monday October 31 8pm Sky Sports 1 HD

Barclays Premier League: Stoke City v Swansea City

www.Sports4Bars.com

For latest news and timings on sporting events coming to the club screen, visit Sports4Bars.com CLUB MIRROR 39

NEWS FROM HQ

HQ

BUILDING THE BUSINESS

From April next year the water market opens up and clubs will be able to choose who supplies their water and wastewater retail services – so now is the time to start asking questions. On the subject of questions, our Legal Eagle has been busy answering all your club queries (turn the page). Mike Braidwood CCM picks up the topic of growing junior memberships, while Sport England offers salient pointers on how sports clubs can encourage new members as well as returners. Finally – if this all sounds a bit too much – Dr Sally Newton explains why a good night’s sleep could be just the thing.

Water market to open up in 2017 I

f you buy water, wastewater (sewerage) or both services for your club you may be able to switch your retail service supplier from April 2017.

Ofwat (the economic regulator of the water sector in England and Wales), Defra (the Department for Environment, Food and Rural Affairs) and MOSL (Market Operator Services Limited) have been working together to open up the water market. As a result, from April next year clubs, and around 1.2 million other eligible business customers, will be able to choose who supplies their water and wastewater retail services.

If you are eligible to switch supplier (you can find out at http://www.ofwat.gov.uk/publication) this means that you can shop around in order to: • Choose a new supplier for water and wastewater retail services.

• Choose a new price and service package.

• Negotiate a better deal with your existing retailer.

to receive all of their water and wastewater services, including retail services, from their existing supplier, (known as a local regional monopoly company).

Most clubs/ business customers in England will also be able to apply for a licence to supply themselves (‘self-supply’) with retail services. This option means that you will receive wholesale services direct from the local regional monopoly company and pay only the appropriate wholesale charges.

On the flip side, it also means that you won’t receive any retail services such as meter reading or help from a supplier if there is a problem on the network. This could mean, for example, that if there is an interruption to your water supply, or a blockage in the public sewer you would need to speak to the local wholesale company direct.

• The water supply point will cover all of the water services that are provided to your premises. This could potentially include several connections to the water supply, such as: – Potable water (that you can drink).

– Non-potable water (that you cannot drink).

How the Open Water market works As with many other open utility markets such as telecoms and gas, retailers will buy wholesale, (the physical supply of water and removal of wastewater), and package them up with other retail services. They will compete for your business for services such as billing, water meter reading and customer services.

Services that are not affected include: • Water and sewage pipe networks • Water and wastewater treatment works Clubs not eligible to switch Clubs that are not eligible to switch will continue

42 CLUB MIRROR

Switching to a new retailer Contact the supplier of your choice who will then work with an independent body (the ‘Market Operator’) to coordinate your switch. You can use online switching websites or brokers to help you make your switch. If you are unhappy with your supplier you can switch to a different one. You will not be charged to switch.

Your new supplier may ask you for your supply point number, which will be available from your existing supplier or may be on your last bill. You will have separate supply point numbers for each of the services you receive.

• The wastewater supply point will, in most cases, cover all of the wastewater services that are supplied to your premises, including: – Surface and highway drainage.

– Any trade effluent services that you receive.

• In some instances, you may have a drainage supply point. This may be the case if you share the property with others.

You could choose to switch each supply point to a different supplier or you could opt to switch them all to the same supplier.

A NOTE ON YORKSHIRE Clubs who fall within the Yorkshire Water districts may be able to take advantage of HQ’s new buying group which goes live in 2017.

Contact info@clubmirror for details.

What will happen if the club doesn’t switch when the Open Water market opens?

You will be able to switch at any time after the market opens in April 2017 should you wish to.

How will the club be protected when the Open Water market opens?

The ways in which your business will be protected are still being developed and may change. All protections will be finalised before the market opens.

Who is the contact should there be a problem?

Until the market opens you should continue to contact your current supplier to sort out any problems. After the market opens you will need to speak to: • Your current supplier (if you have not switched).

• Your new supplier (if you have switched).

• The wholesale water or wastewater company (if you supply yourself). Or; • The Consumer Council for Water, if you have been unable to resolve the matter.

When can we switch or supply ourselves?

You will only be able to switch or self-supply from April 2017. The exact date you will be able to do this has still to be decided, but you can negotiate with suppliers and sign up now so that you switch as soon as the market opens if available from your chosen company.

Where can we find licensed retailers?

A list of suppliers will be available from Ofwat later in 2016 and updated as new retailers are licensed. As with other utilities you may want to use brokers to find you the best deal, browse online comparison and switching websites or negotiate with suppliers yourself.

[Editor's note: Clubs in the Yorkshire Water districts, see panel to the left.]

• For more information visit http://www.ofwat.gov.uk/publication)

Sleep – your best business ally I

f you want to look after your members properly then how about starting with yourself? Dr Sally Norton, NHS weight loss consultant and surgeon, founder of www.vavistalife.com offers the following advice.

Whatever you might think, tiredness from lack of sleep doesn’t just make it hard to function the next day. It runs far deeper than that. Sleep problems like insomnia can increase our risk of health problems such as obesity, type 2 diabetes, heart disease and depression. Being tired also reduces will-power making it harder to keep up healthier behaviours. So here are five great reasons to get a really good night’s sleep.

And your members will thank you for it!

1. Beauty sleep – it’s not a myth We all feel worse after a bad night’s sleep but hope that dark glasses, make-up or a smile may disguise it. Not true, I’m afraid! Studies show that poor sleep really does show in our face and can be picked up by others. What’s more, when we are sleep deprived we find it more difficult to interpret the emotions of others - not ideal in a busy clubhouse on a Friday night!

2. Reduce your risk of dementia It seems that there is a link between poor sleep and dementia, including Alzheimer’s disease. Scientists think that sleep provides time for the brain fluid to wash away the proteins that are associated with these problems – so aim for around seven to eight hours a night to let your brain catch up with the housekeeping.

3. Reduce your risk of heart disease and diabetes Sleep of less than five hours a night may more than double your risk of type 2 diabetes, an increasingly common problem which can lead to further complications of its own as well as require dietary restric-

tions and long-term medication. Poor sleep can lead to increased blood pressure, which is associated with strokes and heart attacks too.

4. Be a safer driver It’s no surprise that people who are sleep deprived are more likely to nod off at the wheel and have a greater risk of car accidents. Sleep apnoea, often associated with being overweight, is a condition where people wake up frequently at night, often keeping their partners awake with their snoring too, and then fall asleep during the day from exhaustion. If you recognise this pattern, chat to your GP as it can be treated, not just reducing your risk of accidents – but of high blood pressure, heart disease and other problems too.

5. Sleep yourself slim Studies have shown a link between the quality of our

sleep and our waistlines.

When we have a bad night’s sleep it seems to decrease the body’s hormone that regulates appetite – leaving our hunger levels at an all-time high. But it gets worse – we not only feel hungrier, but research shows that we specifically reach for high-calorie/high-fat foods, in an attempt to boost our energy levels that have been left depleted by poor sleep.

Finally...

Aiming for seven to eight hours of restful sleep a night could help in all of these and numerous other ways. We may feel we are too busy to spare the time for another hour or two in bed... but fear not. It seems that people who get adequate sleep tend to live longer – so we will have lots more time in the long run!

Paw power could prove profitable N

early 100% of Britain’s dog owners (98%) say it’s important that their partners get along with their dogs. More importantly for clubs, 40% would bring their dogs along on a night out with friends to a dog-friendly venue, according to a survey from DogBuddy.com.

The results from the survey of more than 2,500 dog owners across the UK also revealed that a third of dog owning Britons are struggling to find dog-friendly drinking dens.

So maybe it’s time to rethink the club policy and crack out the dog bowls. Clearly paws for thought!

< CLUB MIRROR 43

NEWS FROM HQ

Legal eagle HQ club mirror

BUILDING THE BUSINESS

Bingo and poker We provide games of bingo and poker under the exempt gaming provisions in the Gambling Act 2005. I have been told that the games must be supervised. What are my responsibilities?

It is not clear from the question whether the venue in question operates under a premises licence or a club premises certificate, so this answer will deal with both types of operation.

The Gambling Commission has issued a code of practice relating to the provision of equal chance gaming (bingo and poker) in qualifying pubs and clubs.

Compliance with the code in a pub (or club with a premises licence) is the responsibility of the designated premises supervisor.

In clubs in England and Wales compliance with the code is the responsibility of an individual nominated by the club management or other governing body elected by the members.

All exempt gaming in pubs and clubs is expected to be low level and for that reason regulations set limits on stakes and prizes. The designated persons mentioned above are expected to ensure that the regulations are complied with.

For example, all gaming in pubs, except dominoes and cribbage, has a stakes limit of £5 per person per game. Also, pubs are not allowed to charge a fee to take part in exempt gaming but clubs may charge a participation fee which is subject to limitations.

The code also contains the following specific requirements in respect of exempt gaming provided in pubs or clubs which must be managed by the designated person: • Gaming may only take place where it can be supervised by employees whose duties include supervision of gaming.

• The designated person must put into effect procedures to prevent persons under 18 from gambling.

• Procedures should be in place to deal with cases where a person under 18 repeatedly attempts to gamble.

• The designated person must take reasonable steps to ensure that staff understand their responsibilities under the code.

• All payments for exempt gaming must be paid for in cash before the game begins.

• No credit may be offered to customers by the designated person.

• All players should be notified of any stakes limits that apply.

• All equipment used in the gaming must be sup-

44 CLUB MIRROR

Legal Eagle is back with new partners Fraser Brown Solicitors. Head of the Licensing Team David Lucas is ready to answer all your club questions.

• • •

•

•

•

•

•

•

plied by the premises and should be secured when not in use.

The equipment should be replaced when damaged or marked.

No player should supply his or her own equipment.

In the case of organised games, the rules of the game should be displayed or made available to all players before and during the game.

The designated person should ensure a pleasant atmosphere and deny access to customers who cheat or collude with other players or employees, threaten other players or employees, create a disturbance or damage equipment.

In respect of games of poker, where cash games are allowed, the pot should be kept in sight so that it can be viewed by the designated person at all times.

Any games organised by the management of the premise must not be cash games but tournament poker played in chips supplied by the premises.

The designated person must keep a record of: – the number of games played – the number of players – the amount staked – the amount won The designated person should take all reasonable steps to ensure that the stakes limits are not exceeded by side bets, or other ways of increasing the pot.

The designated person should put into effect a written procedure for dealing with complaints regarding equal chance gaming.

A licensing authority has the power, in certain specified circumstances, to remove the automatic authorisation of a pub or club to provide exempt gaming.

The authorisation cannot be removed unless the licensing authority has given prior notice of its intention to the holder of the licence or certificate. If required to do so by the licence or certificate holder, the licensing authority must hold a hearing before making any decision. There is a right of appeal to a magistrates’ court.

Christmas and New Year opening hours We would like to plan our Christmas and New Year opening hours and would like to extend our hours for alcohol sales. What are our options?

The obvious answer is to check the licence or authorisation to see if there are any extended hours permitted over the Christmas and New Year period. If so, and they are adequate, no further action is required.

However, if the permitted hours are not sufficient or there are no extended hours authorised there are two options available.

For a permanent extension of hours it is possible to apply for a variation of the licence or certificate. As it will require a full variation sufficient time must be allowed for the 28 day consultation period.

It is also worthwhile considering whether any other variations can be made at the same time.

The cost is the same and if any proposed amendment attracts opposition that particular part of the application can be withdrawn to allow the remainder of the application to proceed unopposed.

The alternative is to obtain a one-off extension to the permitted hours by giving a temporary event notice.

Provided that the limitations for the venue have not been exceeded, the notice should be given to the licensing authority, police and environmental health officer not less than 10 clear days before the event in order to avoid any issues created by a late notice.

Club machine permit renewal We have a club machine permit which is due to expire in October 2017. What is the procedure for renewal?

The permit holder must apply to the licensing authority that issued the permit for its renewal not earlier than three months and not later than six weeks before the expiry date.

Provided that the renewal application is made within the specified time period the permit will remain in force until the application has been determined or any appeal against a decision made on a renewal application has been concluded.

Failure to make a renewal application during the relevant period will result in the permit lapsing and it will then be necessary to apply for a new permit. The same renewal provisions apply to a club gaming permit.

CONTACT DETAILS Fraser Brown Solicitors 84 Friar Lane, Nottingham NG1 6ED e. dlucas@fraserbrown.com t. 0115 959 7139 mob. 07973 899398

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NEWS FROM HQ

Coaching plans

HQ – riding the waves club mirror

BUILDING THE BUSINESS

How well do you know your members? And more importantly, how will you find new ones? Why people choose specific sports and how they access them is a major focus for sports body Sport England.

S

port England has been busy building a picture of when, where and how people want to access their sport, in order to create an informed and relevant Coaching Plan for England.

Working groups have already highlighted a number of the changes needed to provide an attractive and good-value coaching proposition. Now, the body is examining specific challenges which it believes must be met in order to grow participation. These include: • Defining the different coaching roles and functions.

• Understanding females who want to play and coach.

• Examining approaches to coach training.

• Considering methods for skilful deployment and ongoing support.

• Better understanding the role of technology to improve the customer and coach experience.

Crucially important to the outcome is examining how coaches can improve playing experiences and how to keep people playing. Mechanics for this include:

• Understanding the needs and motivations of the individual.

• Offering flexible coaching formats which fit people’s lifestyles.

• Applying emotional intelligence through activities.

• Committing to interaction with people who play between activity sessions.

• Recognising how digital tools can make sport’s experience more meaningful.

What can clubs do to help this process?

Whatever country you’re reading this in, the questions asked of English clubs stands as a relevant yardstick for all clubs across the globe.

When you talk with colleagues from across your organisation and the sector about supporting people to coach or be coached, think through the following questions: • What do you know about the customer journey for your target audience(s), and what sort of coaching will keep them coming back?

• Can you provide a profile of your coaching workforce, particularly regarding their motivation to coach and their skills from the world beyond sport?

• Could people who want to coach your sport be offered a simpler and more attractive path?

• Where will you look for people to coach, mentor and train your workforce over the next five years?

• What research will you invest in to identify the coaching behaviours that have the greatest impact on playing behaviours of your priority audience?

• What plans do you have to collaborate with other sports organisations with whom you have shared priority audiences?

• What are the digital tools that will make your activities more relevant to your priority audience over the next five years?

Answering these may be time consuming but they’ll form an important part of your successful future plans, so will be time well spent.

CLUB MIRROR 45

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NEWS FROM HQ

HQ junior members Attracting and keeping club mirror

BUILDING THE BUSINESS

Much good work goes into developing junior memberships, whatever your club’s sporting focus, with free lessons a norm for many CMAE member clubs – particularly golf clubs.

But has all that effort had much of a return on investment? CMAE’s Mike Braidwood CCM offers up insights into how to attract and keep junior members, whatever your club.

J

unior memberships are ridiculously cheap and lessons are often free. Then, to add insult to injury, the kids leave at 18 never to return!

So what to do?

Get proactive and make it a really great club experience for them. Make it such an important part of their life that they can’t do without it! And, following that line of thought, don’t give it away. Think how much parents spend on things like iphones, Xboxes and so on. It needs to have the same importance and the same entertainment value. So here are some pointers.

Give them their own space Set aside some space within your club for your juniors and make it an attractive environment, a place where they would like to hang out. Make it inspiring to make them want to go out and play the game, whilst also offering some other activities. Relevant Wii games, indoor putting mats, cricket nets, short mat bowls – whatever the discipline there’s a way to bring it inside. And how about setting up their own notice boards? And maybe newsletters?

Make it a real club for them Parents are always looking for someone else to do things with their kids! So make it more of an inclusive club and organise more than just competitions and lessons. Away days to other clubs and activities, challenge matches against other clubs, fun nights in the clubhouse and instigating a local league are just some ideas. If you roll out a series of events you’ll develop a great club spirit and have parents dropping their kids off in droves.

Make it fun Clubs can seem pretty boring to kids sometimes, so spice it up and make it fun for them. Don’t put too many rules in place and employ a ‘can do’ attitude.

Kids love variety, kids love challenge, kids love team work so think of things that will get them excited.

Maybe a monthly skills challenge surrounding their chosen sport, or fun competition formats. Maybe inter-club challenges. All of these can help to keep them engaged and motivated.

46 CLUB MIRROR

Get parents involved Although parents often see kids clubs as a free baby-sitting service, it’s good to get parents to volunteer. Seek out a pool of mums and dads who are willing to help organise events, drive kids to places – but be sure to keep the adult-to-kid ratio right.

Too many parents and the kids will feel swamped and intruded upon.

Involving the parents is also a good way to introduce more adults to the sport. And you can always give them a free lesson as a thank you for helping out.

Educate them – more than just lessons Kids love to learn and they learn fast. Try to introduce more than just lessons. Teach them other things like the rules and etiquette (and set tests with certificates). Set them challenges to research different game formats, get them involved in volunteering with the club and train them in other aspects of the game, such as grounds maintenance, umpiring, and, for golf, caddying (they can then make some money at the same time!). All of your education activities will make them more informed sportsmen and women and they’ll go on to be better members, a force in the club’s future.

And back to the parents, they love it when the kids walk out of the club grounds with more knowledge than they had when they entered.

Communicate at their level The best way to get the most out of kids is to not treat them like kids. Treat them with respect and space and communicate with them at their level. Use communication platforms such as facebook, twitter, texting and keep the language relevant to kids.

Find out what they want Let them tell you what they want. It’s easy to come up with a survey to find out what they like and want. You could even get the kids to design and develop the survey for you. In that way they feel you care about their opinions and you are keen to create a club and club environment that suits their needs.

Showing progress Create a ladder for improvement. Kids love to strive to do better and get to the next level. Create leagues where they can play and progress through divisions.

Maybe create skills test certificates and awards.

Invite their friends The best way to keep kids engaged and to introduce more of them to the sport is to allow your junior members to bring friends to functions and events (for a nominal charge). In this way the kids won’t be shy in turning up as they have a friend with them and with any luck the friend will enjoy the event and want to sign up to the club as well.

Variety, the spice of life To ensure kids remain engaged, continually mix it up. Keep it interesting, keep it relevant, keep it fun, but most of all make sure there is variety. If you follow some of the previous tips then there will be no shortage of good ideas coming in from your junior members.

Student membership After all of your hard work you need to ensure your juniors stay with you once they reach adulthood. Put in place a tiered scheme to take them from a junior membership fee up to a full membership fee. Think about those juniors who leave to go off to further education. Wouldn’t it be great if you could keep them onboard so that they can still enjoy the club during the holidays and when they come home for weekends? And maybe create some special events just for the students so they still feel very much part of the club, even if they are off studying further afield.

And finally – a bonus tip – create a loyalty scheme. These can be used to build credit towards the joining fee or adult membership. And don’t forget to include interesting and thoughtful things on the menu that kids will want to eat and drink.

They’ll appreciate the effort and the fact that they could be earning loyalty points. It’s a grown up concept which will make them feel an integral and valued part of the club.

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YOUR HOSTS

Caroline Scoular

Sean Ferris

Justin Oâ&#x20AC;&#x2122;Regan

Leigh-Ann Ogilvie

Jonathan Hardy

Nick Sellens

Karen Foreman

David Foster

For more information get in touch using the following details...

STOP PRESS: EXCLUSIVE CLUB EVENT When? 24 November, 2016 Where? Palace Hotel, Manchester Join us at these exclusive events on one day and under one roof.

HAIL THE ALE BEER FESTIVAL 2-5pm – FREE TO CLUBS •Expert advice on the value of cask ale at the club bar •Sampling – new brews and old favourites •CAMRA – the UK’s top consumer advocates of Real Ale

TRADE EVENT 2-5pm – FREE TO CLUBS Join our informal ‘Ask the Experts’ get-together to meet up with club-supporting suppliers.

(Space in the venue is limited so please book early to avoid disappointment) Aon, Booker PLC, BT Sport, CAMRA, Carlsberg UK, Cask Marque, Club Control Club & Institute Union (CIU), Club Insure, Dransfields, Fraser-Brown, FutureVision, Marston’s Beer Company, Villeroy & Boch

MEET THE TEAM Share your news and views with the teams.

ACP titles at the event include: Clubhouse Europe, Club Mirror (host), Club Rugby, Club Report, Sports4Bars.com

CLUB AWARDS & GALA DINNER 6.30pm-LATE – BY TICKET ONLY The annual Club Awards & Gala Dinner is a ticket-only Black Tie event which applauds clubs across the UK. Celebrate with fellow club managers and enjoy the four-course Gala Dinner, hosted by sports presenter Sally Nugent.

Tickets: £58.80 per person (inc. VAT) Tables: £451.20 (inc VAT; table of 10)

JOIN US! To book for any of these events, please contact: info@alchemycontractpublishing.co.uk OR caroline@alchemymedia.co.uk t. 01753 272022

....info@alchemycontractpublishing.co.uk

CLUB KITCHEN

Festive cheer

As high street pub giant Wetherspoons decides to drop Christmas roasts from the menu this year, could your club be picking up the baton? Booker present a back-to-basics business-building best ever festive fare favourites.

Chicken Liver and Whiskey Pâté CHICKEN LIVER AND WHISKY PÂTÉ WITH RED ONION CHUTNEY CL Premium Luxury Chicken Liver Pâté Laced with Scotch Whisky (M141749) CL Petit Pain (M176689) Florette Crispy Salad (M629340) Fresh Baby Plum Tomatoes (M129466) CL Premium Caramelised Red Onion Chutney (M138538)

Homemade Carrot and Coriander Soup HOMEMADE CARROT AND CORIANDER SOUP FF Carrots (M099783) Cooking Onions (M529776) FF Washed Maris Piper Potatoes (M103062) CL Ground Corianders (M129632) CL Vegetable Bouillon (M190999) Robert Wiseman Dairies Pasteurised Double Cream (M255271) FF Coriander (M138078) The Imokilly Cheese Company Soured Cream Set (M187627) CL Petit Pain (M176689) Instructions • Peel & roughly chop all the vegetables • Simmer the vegetables in the stock with the ground coriander until soft • Drain off the liquid and puree the vegetables in a blender • Add puree back to the liquid with the cream & season to taste • Bake off the petit pain as per the on pack instructions • Serve the soup in a bowl garnished with the soured cream and fresh coriander, with a bread roll on the side

Instructions • Cut a slice of the pate with a clean knife • Bake off the petit pain as per the on pack instructions • Place the pate on a plate with the salad garnish, bread roll & chutney

Cost per serving – £1.28 BREADED BRIE WEDGES WITH CRANBERRY DIP Golden Crumb Chunky Brie Wedges (M121677) Florette Crispy Salad (M629340) Fresh Baby Plum Tomatoes (M129466) CL Cranberry Sauce (M098493) Instructions • Cook the brie wedges as per the on pack instructions • Place on a plate with the salad garnish & cranberry sauce

Cost per serving – £1.67 Breaded Brie Wedges

Cost per serving – £0.42 50 CLUB MIRROR Honey Baked Goats Cheese

ROAST TURKEY BREAST WITH CHANTENAY CARROTS AND HONEY ROASTED PARSNIPS Fresh Grade A British Turkey (M095397) CL Homestyle Roast Potatoes (M197033) CL Gravy Granules for Meat (M069725) CL Medium Brussels Sprouts (M427090) Blakemans Pigs in Blankets (M149858) FF Chantenay Carrots (M131297) FF Parsnips (M112709) CL Clear Honey (M135825) CL Sage & Onion Stuffing Mix (M194109) CL Cranberry Sauce (M098493) Instructions • Roast the turkey until a thermometer in the centre of the leat reads 74°C 165°F • Roast the potatoes as per the on pack instructions • Simmer the brussel sprouts in salted water for 5-8 mins • Peel & simmer the carrots in salted water for 5-8 mins • Peel the parsnips, cut into chunky strips & roast in oil for 15 to 20 mins, add the honey for the last 5 mins • Make up the gravy and stuffing and cook the pigs in blankets as per the on pack instructions • Arrange all the components on a plate and serve with cranberry sauce

Cost per serving – £1.32 ROASTED BLACKGATE BEEF DINNER Blackgate Roasting Beef (M204675) CL Homestyle Roast Potatoes (M197033) Bisto Gluten Free Gravy Granules (M246686) CL Yorkshire Puddings (M175500) FF Broccoli Heads (M175189) FF Chantenay Carrots (M131297) CL Frozen Fine Green Beans (M189271) Instructions • Roast the beef at 180°C for 30mins per kilo for medium rare. 45 mins per kilo for medium well • Cook and prepare the potatoes, gravy and yorkshire puddings as per the on pack instructions • Trim the broccoli heads and cook in boiling salted water for 5 mins • Trim the beans and cook in boiling salted water for 5-10 mins • Scrape the carrots clean and cook in boiling salted water for 10 mins

Roast Turkey with Chantenay Carrots and Honey Roasted Parsnips

CLUB KITCHEN CODES CL - Chef’s Larder CLP – Chef’s Larder Premium FF – Farm Fresh

Salmon Fillets

• Serve the beef next to the potatoes and vegetables with the gravy over it, or in a jug separately

Cost per serving – £1.82 SALMON FILLETS IN HOLLANDAISE SAUCE CE Pacific Salmon Fillets (M159182) CL Homestyle Roast Potatoes (M197033) CL Farmhouse Vegetable Mix (M424100) Relish The Idea Chef's Collection Hollandaise Sauce (M145358)

Roasted Blackgate Beef Dinner

Instructions • Make up the vegetable bouillon as per the on pack instructions • Roast the potatoes as per the on pack instructions • Peel & simmer the vegetables in salted water for 58 mins • Warm up the sauce as per the on pack instructions • Put the salmon on the plate next to the potatoes & carrots & cover with the sauce

Cost per serving – £2.30 Creamy Wild Mushroom Risotto

CREAMY WILD MUSHROOM RISOTTO CL Arborio Rice (M105113) Cooking Onions (M529776) FF Wild Mixed Mushrooms (M163197) CL Vegetable Bouillon (M190999) CL Garden Peas (M426330) Lakeland Dairies Pure Irish Butter (M126113) Robert Wiseman Dairies Pasteurised Double Cream (M255271) Gran Duca Parmigiano Reggiano (M135183) Instructions • Make up the vegetable bouillon as per the on pack instructions

CLUB MIRROR 51

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CLUB KITCHEN • Sweat off the onion in some oil, add the rice & cook for a couple of minutes • Drain the mushroomns from the stock & slowly add the stock to the rice mix, boiling between each addition • Add the peas & mushrooms with the last ladel of stock, finish with the cream & season • Place in a bowl & serve with shaved parmigiano

Christmas Pudding and Brandy Sauce

Cost per serving – £1.21 CHRISTMAS PUDDING AND BRANDY SAUCE CL Christmas Pudding Log (M491540) Macphie Brandy Sauce (M081169) Instructions • Warm up the pudding and sauce as per the on pack instructions • Serve in a small bowl

CHOCOLATE BROWNIE WITH MADAGASCAN VANILLA ICE CREAM CL Chocolate Fudge Brownie (M204223) FF Mint (M138096) Macphie Chocolate Sauce (M069445) CL Premium Madagascan Vanilla Ice Cream (M151303)

Cost per serving – £0.53 SUMMER FRUIT BAKED NEW YORK CHEESECAKE CL Luxury Baked New York Cheesecake (M204218) CL Summer Fruits (M193863) FF Mint (M138096) Tate & Lyle Cane Sugar Icing Sugar (M160782) Ku-Li Raspberry Coulis (M087603)

Instructions • Warm the brownie and chocolate sauce as per the on pack instructions • Serve on a plate with a scoop of ice cream and a mint leaf

Instructions • Defrost the cheesecake and fruits as per the on pack instructions • Serve a slice of the cheesecake topped with the fruits • Garnish with mint, raspberry coulis and a dusting of sugar

Cost per serving – £1.29

Cost per serving – £1.26 FOR MORE INFORMATION

Summer Fruit Baked New York Cheesecake

For more information and menu ideas contact Booker.

• t. 0845 60 12 999 • www.booker.co.uk

Chocolate Brownie with Madagascan Vanilla Ice Cream

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52 CLUB MIRROR

ASK THE EXPERTS – HALLOWEEN

Getitrightfor fright night The UK’s Halloween industry is now worth more than £300m, placing it behind only Christmas and Easter among our most lucrative festivals. Are you prepared?

W

ith Christmas just a fir cone’s throw away, Halloween holds a special and useful place in the club calendar, bridging a gap. Over £300m is now spent on these celebrations in the UK so clubs should be taking their share of that leisure spend.

The US is an interesting role model for all things Halloween; 64% of the population participate in activities with an average spend per head of nearly $75 (£58). This is driven by multi-media activity

TOP PUMPKIN CARVING TIPS • Cut an access hole in the bottom of your pumpkin so you can scoop out the insides using an ice cream scoop or similar. (You can reattach the base once you have gutted the pumpkin.)

• Use a plastic scouring pad to clean and smooth the inside of the pumpkin.

• Trace or draw the outline of your design onto the pumpkin.

• Use a fine serrated knife or small carving blade to make detailed cuts.

with the Disney Channel, for example, presenting a Monstober Halloween schedule covering the whole of October. Then there’s Cutthroat Kitchen, where 16 chefs cook up their most spooktacular dishes while being sabotaged by witches, mummies, ghosts and zombies.

Possibly a Gas Mark 7 too far, but there’s scope for thought. Maybe a pumpkin pie competition? Or pumpkin personality of the year?

Happy Halloween.

• • • • • • • • •

3 eggs 1 teaspoon ground nutmeg half a teaspoon of ground ginger 1 teaspoon ground cinnamon 4 tablespoons milk 10 oz. (275g) plain flour two and a half ounces (65g) margarine two and a half ounces of lard 3-4 tablespoons water

Method • Place the pumpkin in a colander over a pan of boiling water and steam for about 20 minutes until tender. Then mash and cool.

• Sift the flour and two teaspoons of cinnamon into a bowl then rub in fats until mixture

resembles fine breadcrumbs.

• Mix in the water to make a dough. Knead the dough on a floured surface and roll. Grease a baking tin (10.5 x 7.5 inches), line with the dough and prick the base. Line the base with greaseproof paper and top with beans. Blind bake for 15 minutes at Gas Mark 5, 190°C (this will keep the pastry flat) before removing the paper and beans. Bake for a further 5 minutes.

• Whisk the eggs, sugar, ginger, nutmeg and ground cinnamon.

• Fold in the mashed pumpkin and 4 tablespoons of milk and pour into the pastry case. Bake at 375°F, Gas Mark 5, 190°C for about 40 minutes, or until set.

• Serve warm or cold with whipped cream.

• Wrap your finished carving in plastic wrap and refrigerate until needed.

RECIPE FOR PUMPKIN PIE Pumpkin pie is a traditional American recipe associated with Halloween and Thanksgiving. So don’t throw away the pulp from your pumpkin carving. Try the following recipe.

Ingredients • One and a half pounds (675g) pumpkin, peeled and fibrous center removed, cut into cubes • 4 oz. (125g) caster sugar

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54 CLUB MIRROR

ASK THE EXPERTS – CLOUD TECHNOLOGY

Clouds on the horizon The team at Larrytech are often asked what is cloud storage and how secure it is. So this month they’re sharing an all-you-need-to-know article from Simon Luck at Adept IT. “It’s excellent advice from Simon and a very clear explanation about cloud storage and how it works,” says Larrytech’s MD Larry Hardcastle.

C

loud storage, referred to by some people as simply “online storage” is a service solution that allows for data to be maintained, managed, and backed-up, over the cloud. The way it works is similar to the way you save information on your hard-drive, except that with the cloud, your data is often more secure, and capable of being accessed from anywhere with an online connection.

Following, we’ll cover just some of the main facts that you need to know about cloud storage – no matter who you are!

different devices in various locations is what makes the cloud such a productive tool for many businesses.

Cloud storage backs up your files Rather than having to remember to back up crucial data every time you make a change or an update, one of the biggest benefits of some cloud storage solutions is that they automatically backup your information for you. Importantly, the system doesn’t simply backup every single file at once – instead it only alters the files that you have edited.

Three storage models Cloud storage services can be categorised into three different models: • Private Cloud – the first option provides a private dedicated environment that is protected through a firewall – ideal for business users.

“

Most services for cloud storage come with automatic synchronisation features..

• Public Cloud – the second is a multi-tenant storage environment that’s suitable for unstructured data.

• Hybrid Cloud – the third is a combination of the other two models that includes both a public and private infrastructure.

Cloud storage can be synced Most services for cloud storage come with automatic synchronisation features that allow for your data to be backed-up to a pre-set destination at scheduled intervals. Typical intervals might include weekly, daily, or even hourly solutions.

This is particularly useful if you have multiple devices linked to a single account, and you want to be sure that you can access important files from any location.

Cloud storage is mobile If you’ve ever wondered how certain professionals manage their productivity while travelling across the globe – the answer is cloud storage. The ability to work on data and access information from

56 CLUB MIRROR

Cloud storage is secure Perhaps the biggest concern that businesses face when it comes to considering cloud storage, is determining whether or not their sensitive data will be safe.

If you’re using a private cloud system, you should have nothing to fear, as quality back-up providers encrypt your data using at least a 128-bit SSL encryption technology that keeps it secure throughout the transfer process.

In other words, even if someone else managed to get their hands on your data, they wouldn’t be able to read it.

”

CONTACT DETAILS Any questions? Just get in touch with the team.

Larrytech Ltd, Calverley House, 55 Calverley Road, Tunbridge Wells, TN1 2TU • t. 01892 888 011 • www.larrytech.com

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ASK THE EXPERTS – EQUIPMENT INSPECTION

Do you need an engineering inspection contract?

Some clubs may be unaware of their legal duty to periodically inspect equipment. This will leave you open to regulatory action and even criminal prosecution if something went wrong. Club Insure’s Victoria Romero-Trigo explains.

I

t is surprising the amount of equipment which can be found in sports and social clubs. But do you which of these require a regulatory inspection?

Health and safety law requires you to have reasonably practicable inspection and maintenance of certain pieces of equipment. Failure to comply with these laws can attract large fines, and the most serious cases of negligence can lead to imprisonment. Clubs therefore need to be aware of their duties regarding inspections, and ensure that they have taken appropriate action.

What type of equipment requires inspection?

A critical area of health and safety management is the examination of plant and equipment to comply with various legislation. Equipment found within clubs may require statutory inspections to comply with: PSSR The Pressure Systems Safety Regulations LOLER The Lifting Operations and Lifting Equipment Regulations EAWR The Electricity at Work Regulations PUWER The Provision and Use of Work Equipment Regulations The typical types of equipment that may be found in a club which require a statutory inspection include: • Hot water heating/supply systems.

• Passenger/goods lifts.

• General electrical/mechanical plant e.g.: motors, pumps.

• Electrical installations e.g.: fixed wiring – in addition to its statutory requirement there may also be an insurance condition which must be adhered to.

The periodicity of the inspection will be dependent on the item of equipment and the legislation that applies to it.

According to John McMullen, Chief Engineer at Zurich: “Air conditioning is also something that many people overlook. Infrequent inspections can, in extreme cases, lead to serious corrosion and a potential explosion, and depending on the size of the pressure unit, the Pressure Systems Safety Regulation (PSSR) may stipulate how regularly inspections need to be conducted.”

Evidence of compliance with health and safety law is very important if customers are to avoid interventions from the regulator. An engineering inspection contract helps demonstrate compliance, independence and impartiality as well as giving customers an opportunity to identify defects early, before they cause damage or harm.

Defending a claim/prosecution Even with the most rigorous inspection and maintenance regimes, accidents can happen. Should someone be injured or lose their life, this may result in a personal injury claim and/or criminal prosecution against the organisation and its directors personally. The Corporate Manslaughter law

has also gathered momentum since it came into force in 2008. With the Crown Prosecution Service bringing new cases to trial each year, it is more important than ever that organisations ensure their health and safety risks are properly managed.

New changes to sentencing and fines are sufficiently substantial to have real economic impact and should bring home to all clubs the need to comply with Health and safety legislation.

CONTACT DETAILS Club Insure covers all aspects of club insurance from start to finish, with Account Handlers and Claims Managers under one roof.

Victoria Romero-Trigo, Director Club Insure Ltd Romero House, 8 Airport West, Lancaster Way, Yeadon, Leeds LS19 7ZA e. Victoria.romero-trigo@club-insure.co.uk t. 0844 488 9204 www.club-insure.co.uk

< CLUB MIRROR 57

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Cameo Curtains manufacture and install stage curtains, large scale drapes and tracks throughout the UK. Cameo have supplied, installed, serviced and cleaned curtains in clubs, schools, theatres and many other venues since 1991 and offer a friendly, professional service to produce stunning, high quality curtains every time.

• Stage Curtains • Large Window Curtains • Dividers • Blackout Drapes • Cleaning & Re-flameproofing Contact us today and quote CLUB to arrange a free site visit to discuss your requirements.

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Get a FREE week on Carlsberg!

Install Carlsberg and meet an average 1 x 11g over 10 weeks and get 1 week free!

*Full terms and conditions will be sent to you by your Carlsberg representative on redemption of the offer. All orders subject to availability. Not to be used with any other offer. Offer open to free trade licensed premises in England, Scotland and Wales (Premises) between 28th September 2016 and 31th October 2016. Premises must have sold Carlsberg within previous six months. Premises must stock Carlsberg (Brand) and buy an average of at least one 11 gallon keg over a consecutive 10 week period from installation. Free product is mean average weekly value of Brand purchased and will be provided as trade account credit, which must be used by Premises in purchasing Brands from Promoter before 24th January 2017. Promoter: Carlsberg UK Limited, 140 Bridge Street, Northampton, NN1 1PZ