AIMHO Angle, July 2014

AIMHOangle July 2014

ASSOCIATION OF INTERMOUNTAIN HOUSING OFFICERS

Arches National Park ARIZONA - COLORADO - IDAHO - MONTANA - NEVADA - NEW MEXICO - SASKATCHEWAN - UTAH -WYOMING

Cover Photo: National Park Service, www.nps.gov

AIMHO Marketing Committee Your Marketing Committee members are: Jeremy Homolka Committee Chair University of Utah Ashley Baggott Northern Arizona University

Justin Lukasewicz The University of Arizona

Scott Mathie Snow College

Jen O’Brien Arizona State University

Abby Porter Brigham Young University

Lindsay Rossmiller Rocky Mountain College

AIMHO Executive Committee Your Executive Committee members are: Shirl Portillos President Colorado State University

Barb Remsburg President-elect University of Utah

Maggie Roque Secretary University of Utah

Richard Clark Treasurer University of Nevada, Las Vegas

Jeff Rosenberry Member-at-Large, Senior Level Montana State University, Billings

Brent Klingemann Treasurer-elect University of Colorado, Boulder

Nicole Stella Member-at-Large, Entry Level University of Colorado, Boulder

Julie Franklin Immediate Past President Brigham Young University

InThis Issue A Note from the President . . . . By . . . .NAME, . . . . . . . . . .School . . . . . . . . 4 Association Updates State & Provincial Representatives . . . . . . . . . . . . . . . . 5 Executives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Do You Know Who Your SPR Is? . . . . . . . . . . . . . . . . . . . . . . 7 A Thank You to Our Committee Members . . . . . . . . . . . . . .8 The Intercultural Connections Community . . . . . . . . . . . 10 Transitions in AIMHO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 RAppin 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 In the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Navigating Politics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Diversity Meet Peace Corps . . . . . . . . . . . . . . . . . . . . . . . . 15 IACURH & NRHH Updates . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Spotlight: Executive Member . . . . . . . . . . . . . . . . . . . . . . 17 Looking Ahead to AIMHO 2014 Announcing the AIMHO 2014 Keynote Speaker . . . . . 19 AIMHO Scholarships . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 AIMHO College Update . . . . . . . . . . . . . . . . . . . . . . . . . 21 Poster Session Information . . . . . . . . . . . . . . . . . . . . . . 21 Case Study Information . . . . . . . . . . . . . . . . . . . . . . . . . 21 What’s Going On With the Web Committee? . . . . . . . . . . 22 Spotlight: Research & Information Committee . . . . . . . . 23 Surviving to Thriving: A New Start to the New Year . . . . 24 Student Staff Social Media Use . . . . . . . . . . . . . . . . . . . . . 25 The Intercultural Connections Community (cont’d) . . . . 26

About the Angle The AIMHO Angle is the official publication of the Association of Intermountain Housing Officers (AIMHO).

The Angle is published six times per year and is comprised of submissions and articles by staff and students of the region. The Angle is compiled and distributed by the AIMHO Marketing Committee.

Association Mission, CoreValues & Goals If you are interested in submitting to the Angle, learn Our Mission Statement:

“We provide members opportunities to learn and collaborate in a supportive network for the advancementof best practices in the stewardship of college and university residential communities.”

how to on the AIMHO Angle website at www.aimho.org/ newsletter. You will also find previous issues of the Angle on the website for reference and download. If you have any questions, please email aimhoangle@gmail.com. We look forward to receiving your submissions!

Our Core Values:

Student Centered | Inclusivity and Involvement Commintment to Social Justice & Responsible Citizenship | Data Informed Leadership

Our Core Association Goals: • On-going promotion of the mission and values of the Association • Institutional and individual member outreach, recruitment and engagement • Provide year-round learning opportunities for all individual members within the region • Create a culture of investment

July 2014 | 3

A Note From the AIMHO President Hi AIMHO! Summer greetings. I hope you all have had an opportunity to take a few days off to enjoy some well-deserved time away from the office.

At CSU, we started our fall training last week with our new RDs, ARDs and graduate staff so I was thankful to be able to sneak in a few rounds of golf, attend the AIMHO summer meeting and spend a few days in Washington D.C for the ACUHO-I conference before training started.

During the AIMHO summer meeting, we tackled the Gap Analysis based on your feedback from the Member Survey. Thanks to all of you who shared your thoughts and comments and a HUGE Shirl Portillos is the Assistant Director for Involvement, Diversity thank you to Pat and her Research and Information committee for compiling all the data! Through and Education at Colorado State your responses on the Member Survey, we were able to create a strategic plan to better meet your University needs and wants. I am truly grateful, and thankful, for all of the hard work from those who were in attendance at the summer meeting. I want to especially thank Whit and her Utah State staff for their amazing hospitality-we truly felt like family while we were there!

While at ACUHO-I, Barb and I had the opportunity to share our AIMHO story with the other regions, as well as hear their stories. Barb and I were also able to raise the question of AUCHO-I financially supporting regions to use Guidebook during our annual conferences. We are hopeful that our Guidebook request will be discussed during next month’s ACUHO-I executive board meeting.

Also while we were at the ACUHO-I Regional Leadership meeting, we learned that Sallie Traxler, ACUHO-I Executive Director, will be resigning in December. A transition committee has been created to gather information from the Association in order to determine the needs of the Association. A gap analysis is also being developed based on the Core Competencies and current educational/certificate offerings so short courses will be marketed soon. A new strategic plan will also begin in order to outline the next ten years with two key items being Internationalization of Campuses and Privatized Housing Partnerships. The Engagement Committee is also taking a look at the ways in which individuals can currently become involved with ACUHO-I in order to determine if the current model is still working.

As the summer comes to a close for some of us, please find some time to enjoy the outdoors, take up a new hobby or get your creative juices flowing by trying your hand at designing our new AIMHO logo-the winner will receive one free conference registration to our upcoming AIMHO conference at Utah State University in Logan, Utah on November 16-18, 2014!

Take care,

SHIRL PORTILLOS AIMHO President, 2013-2014

4 | AIMHO Angle

Updates: State & Provincial Representatives Do you know what your SPR is up to? Here are some updates from just a few of our SPRs!

CO

Representatives: Katie Schmalzel, Colorado School of Mines

Jenna Wilkinson, Colorado Christian University The sunny weather and outdoor adventure options are tempting this time of year in Colorado, so our colleagues at various Colorado institutions are taking some much needed vacation time. Amidst sending out housing assignments, participating in Orientations/Summer Programs, and gearing up for the fall semester/quarter, they have also found time to host representatives from various AIMHO institutions, including Utah State University and Western State Colorado University.

Representative: Korrin Engel, Montata State University - Bozeman

MT

Greetings from Big Sky Country!

Here in Montana, we are finally enjoying some warmer weather and all are gearing up for staff trainings, full residence halls and eager students! Montana State University-Bozeman, has begun prep work for a new 400 bed residence hall, and will officially break ground this fall. The residence hall has a unique design that incorporates continuous views of the Bridger Mountains. MSU is also proud to have a recent STARS College Graduate, Riley Weeks on staff as an Assistant Resident Director!

Montana State University in Bozeman and Billings RAs and student leaders recently returned from their trip to the Midwest where they participated in the NACURH Annual Conference.

Across the state we are looking at new sustainability measures and gearing up for another great academic year!

As always, if you have any questions or have an inspiring or exciting story to share about what is going at your school in Montana, please contact me! Montana Loves AIMHO :)

Representative: Todd Justesen, University of Utah

UT

The State of Utah is proud to announce that approximately 38,000 students crossed the graduation stage to receive various degrees at various Utah schools in the 2013-2014 academic year. As the higher education system in Utah is expected to grow by 25% over the next ten years (higheredutah.org/ agendasmay-2014) many of the Utah schools just completed residence hall construction, are currently working on construction of residence halls, or are in the planning stages and securing funding for projects.

The projects that are underway currently are expanding occupancy for many schools and trying to work with academic partners to create Living Learning Communities.

Even with the projected growth rate the State of Utah is still trying to fully explore the changing of the age for missionary Latter Day Saint men to 18 and women to 19. Many schools report riding a roller coaster of housing applications with peaks and valleys to match. The age change took place in October 2012 so we hope to see what the new trend will be soon as we work to stabilize numbers.

We also want to remind all of AIMHO that Utah State University is well into planning a great annual conference November 16-18. Please remember to register, attend, volunteer, and enjoy the environment that our host USU is creating for us all.

Enjoy your summer!

July 2014 | 5

Updates: Executive Committee Members Now that you know what your SPRs have been up to...what about the Executive Committee members? Read below for some updates from a few of the Executives!

President-elect - Barb Remsburg

Here is my quote for the past couple of months…

”Whatever you do in life, surround yourself with smart people who’ll argue with you. “ - John Wooden I have been a part of many good conversations over the past couple of months serving as your President-Elect. Here is a quick list of what I have been working on: 1. Developing a new Call for Volunteers and the Chair/Co-Chair selection process (I will be able to share more information on this in the next Angle) 2. Updating the AIMHO website 3. Preparing a presentation on the region for the ACUHO-I Annual convention where we met with Regional Leadership from the various regions within ACUHO-I. 4. Reviewing and updating the AIMHO Leaders Manual [you know that once something is written down, it is almost out of date] 5. Updated the Senior Housing Officer listserv and voting delegate master list If there is anything I can do to serve you, please let me know. If you would like to “argue” about any of the items above, please let me know that too- I appreciate your feedback.

Take care, Barb Remsburg bremsburg@housing.utah.edu 801-587-0851 AIMHO President-Elect

Treasurer - Rich Clark

Greetings from your AIMHO Treasurer!

I hope everyone is enjoying their summer and getting some well deserved rest. This summer I am pretty busy gearing up for our 2014-2015 membership drive, meeting with the RAppin and Annual Conference Host Committees, meeting with the Corporate Partner Advisor Committee, closing out the FY’14 budget, updating the FY’15 budget, preparing the FY’16 budget, and managing association accounts. I have also been spending a great deal of time helping prepare Brent Klingemann, TreasurerElect, to assume the role of Treasurer at this Fall’s annual conference. Brent is doing a great job and the association will be in good hands. Other than that, just a lot of miscellaneous task and looking forward to seeing everyone at this year’s conference in Logan, Utah.

Take care!

Treasurer-elect - Brent Klingeman

The past several months have primarily focused on my transition into the treasurer role with the help of Richard. The Summer Business Meeting this past June provided an opportunity to gain greater contextual understanding of the finances/budget of our organization. Conducting the Annual Financial Review was particularly helpful in demonstrating how the Executive Board maintains fiscal responsibility of the organization. We are preparing for all of the incoming expenses for the upcoming annual conference. I will be responsible for working directly with University of New Mexico on RAppin 2014 expenses and credits.

Invoices have already begun trickling in and I look forward to being very busy with new AIMHO Treasurer responsibilities in the coming months.

6 | AIMHO Angle

DoYou KnowWhoYour SPR Is? tr e ao tv ei n c i a l

p r e s e n t a t i v e

Did you know that the AIMHO region has a position called “State/Provincial Representative” or “SPR?”These wonderful volunteers are appointed on a two year term to be a resource for the affiliated schools in your state and support recruitment of new institutions to the AIMHO region. They represent the concerns and voice of the Association’s membership. Representatives also work closely with the Executive Board and Senior Member-At-Large throughout the year sharing information regarding their state or province through ongoing reports and in preparation for their role during the annual conference.

Many of you have likely been contacted by your SPR, but some probably don’t realize how beneficial this position can be. From getting quick questions answered about upcoming webinars to having another great colleague to bounce ideas with, the State/ Provincial Representative is there to support your AIMHO experience. Have you contacted to your SPR to say hi?

State/Provincial Representative Contact Information State / Province

Representative

School

Arizona

Sue Belatti

Northern Arizona University

Email

Colorado

Katie Schmalzel

Colorado School of Mines

kschmalz@mines.edu

Colorado

Jenna Wilkinson

Colorado Christian University

jmwilkinson@ccu.edu

Idaho; Research & Info

MIchael Simpson

University of Idaho

simpson@uidaho.edu

Montana

Korrin Engel

Montana State University - Bozeman

kengel@montana.edu

Nevada & Out of Region

Kristi Burch

University of Nevada, Reno

kburch@unr.edu

New Mexico

Open

N/A

N/A

sue.belatti@nau.edu

Utah

Todd Justesen

University of Utah

tjustesen@housing.utah.edu

Wyoming

Rian Rabideau

University of Wyoming

rrabidea@uwyo.edu

For those AIMHO members currently at an affiliated school in New Mexico, please note the SPR position is currently open. If you are interested in learning more about the position and taking your leadership to the next level please feel free to contact Senior Member-at-Large, Jeff Rosenberry (jrosenberry@msubillings.edu).

Please take a moment to say hi to SPR today and feel free to contact them if you have any questions regarding the AIMHO experience. Thank you for your continued involvement in this great organization and I hope you take advantage of the support offered by your SPR today.

Stay Connected with the Region www.aimho.org Connect on Facebook!

www.facebook.com/AIMHO.Intermountain

Connect on Twitter! @aimho @aimho365

Hashtag us! #aimho July 2014 | 7

A

THANK YOU

TO

The work that our committees do is critical - committees are the lifeblood of our association. Without them, AIMHO would not be able to move forward and provide resources and information to you - our membership. And without committee members, committees would’t exist. So, we just want to say thank you to those who are involved with AIMHO committees!

AIMHO 365

Patrick Call, University of Wyoming (Chair) Ben Hess, Brigham Young University (Co-Chair) Troy Campbell, Northern Arizona University Justin Clark, Arizona State University Stacey Faulk, University of Colorado, Boulder Meghan Kilfeather, Northern Arizona University Brad Young, University of Wyoming

AIMHO College

Laura Giles, Colorado State University (Chair) Andy Aslasken, The University of Arizona (Co-Chair) Chris Anderson, University of Utah Duke Beard, Arizona State University Brande Bernat, Weber State University Erik Buol, School of Mines Corey Friend, University of Northern Colorado Sarah Gutierrez, University of Utah Allison Hayes, Weber State University Jacob Matthews, Ft Lewis College Sam Maxfield, Utah State University Meghan Walsh, Ft Lewis College

Awards & Recognition

Victor Salazar, Northern Arizona University (Chair) Catherine LaRoche, Arizona State University (Co-Chair) Alisha Bach, Thunderbird School of Global Management Jenni Brundage, University of Northern Colorado Katie Hill, Arizona State University - Tempe Share Jenniges, Prescott College Veronica Juarez, Arizona State University - Tempe Jason Langston, Embry Riddle Aeronautical University Chris Miller, University of Utah Kathryn Pierce, Northern Arizona University Renee Skau, University of Arizona Marykatherine Woodson, University of Nevada - Reno

Corporate Partners

Richard Clark, AIMHO Treasurer (Chair) Brenton Klingemann, AIMHO Treasurer-elect Lisa Farrell, Corporate Partner Advisor (1st Year) Trey Stoermer, Corporate Partner Advisor (2nd Year Plus) Sue Belatti, Northern Arizona University Kirk Bird, Utah State University

8 | AIMHO Angle

Corporate Partners (continued)

Patrick Call, University of Wyoming Jennifer Hiat, The University of Arizona Whitney Milligan, Utah State University Tem Sedgwick, University of Nevada, Las Vegas

Diversity & Social Justice

Jennifer Hiatt, The University of Arizona (Chair) Tabitha Venezia, Arizona State University (Co-Chair) David Aderholdt, Montana State University-Bozeman Lynn Arthur, New Mexico Tech Liz Bosworth, Adams State University Andrew Campbell, The University of Arizona Christine Clock, Adams State University Lysette Davis, The University of Arizona Alex Dubois, The University of Arizona Nikhil Enugela, Boise State University Stuart Figueroa, Adams State University Jake Hanley, Carroll College Erika Lindstrom, Regis University Alli Myers St. John, University of Nevada-Las Vegas Stephanie Valentino, Arizona State University Vicki Vanderwerf, University of Colorado-Boulder Lillian Zamecnik, University of Wyoming

a group o t t n e ork, ommitm w c l m a a u e t d i a v “Indi t makes a h w s i t work, a a y h t t e i c t r o s o eff y work, a ork.” n a p m o ac on w civilizati bardi m o L e c n i -V Marketing

Jeremy Homolka, University of Utah (Chair) Ashley Baggot, Northern Arizona University Justin Lukasewicz, The University of Arizona Scott Mathie, Snow College Jen O’Brien, Arizona State University Abigal Porter, Brigham Young University Lindsay Rossmiller, Rocky Mountain College

O OUR COMMITTEE MEMBERS Program Mike Billar, Fort Lewis College/Northern Arizona University, (Chair)

Brittany Johnson, Northern Arizona University (Co-Chair) Paul Barton, Brigham Young University Emily Busby, Casper College Megan Chibanga, University of New Mexico Melynda (Mindy) Diedrich-Otto, University of Nevada, Reno Jasimine Evans, Northern Arizona University Spencer Fields, Brigham Young University Rena Tilsa Gore, Northern Arizona University Bethany Hargraves, The University of Arizona Xavier Hudson, Fort Lewis College Scott Jensen, University of Utah Shaydean Saye, Montana State University, Bozeman Cory Shapiro, Arizona State University Jessica Siegfried, Snow College Nick Sweeton, University of Arizona John Wachal, Northern Arizona University Collin Wallace, Westminster College Maureen Ward, Carroll College Alissa Zimmerman, The University of Arizona

And of course, a special thank you to our conference host committees!

AIMHO 2014

Utah State University

AIMHO 2015

The University of Arizona Tohono O’Odham Community College Central Arizona College

RAppin 2014

University of New Mexico

RAppin 2015

Colorado School of Mines

Research & Information

Pat Newman, Brigham Young University (Chair) Anthonia Prince, Northern Arizona University Robert Zbikowski, Boise State University

SHO Institute

Mari Strombom, Colorado State University (Chair) Julie Love, Fort Lewis College (Co-Chair) Paula Bland, University of Colorado, Boulder Chris Ralphs, Southern Utah University Brad Shade, University of Northern Colorado

State & Provincial Representatives

Arizona - Sue Belatti, Northern Arizona University Colorado - Katie Schmalzel, Colorado School of Mines Colorado - Jenna Wilkinson, Colorado Christian University Idaho - Michael Simpson, University of Idaho Montana - Korrin Engel, Montana State University-Bozeman Nevada/Out of Region - Kristi Burch, University of Nevada, Reno Utah - Todd Justesen, University of Utah Wyoming - Rian Rabideau, University of Wyoming

Looking to join a committee?

The Research & Information Committee is currently looking for new members!

Or...make sure to watch for the Call for Committee Members this Fall for the next committee cycle!

Go to: http://aimho.org/committees/join for more information on both processes!

Website

Dan Kellish, The University of Arizona (Chair) Josh Hill, The University of Arizona (Co-Chair) Christopher Dugger, Northwest College Mike Schilling, The University of Arizona

July 2014 | 9

The Intercultural Connections Community

By HOSAM M. AHMAD, Colorado State University Purpose of ICC. The ICC is a unique community within the University Apartments at CSU (Housing & Dining Services, Apartment Life, 2008). The ICC is designed for single undergraduate students, 23 years of age and younger, who are interested cross-cultural experiences (Housing & Dining Services, Apartment Life, 2008). Residents represent diverse national origins, races, ages, religions, sexual orientations, and abilities (Housing & Dining Services, Apartment Life, 2008).

Through a wide range of programming and one-on-one staffstudent interaction, peer to peer interaction, the ICC seeks to foster personal growth, global awareness, and promote intercultural competence (Ahmad, 2005).

Housing officers in higher education face many challenges: they have to balance their budget; be involved in student development, learning, and retention; and provide a living environment that is attractive, safe, and well maintained.

Apartment Life at Colorado State University initiated the Intercultural Connections Community (ICC) program in 2003 in response to student demands, fiscal planning, and to enhance the diversity of our graduate and family housing, while helping students be intentional global citizens. The ICC started as an Intercultural and Intergenerational programming model where single domestic and international students live in graduate and family housing. The ICC is developing into a learning community that helps students improve their intercultural competency, psychological and sociocultural wellness, and contribute to the student’s academic success.

International students report campus housing to be one of the best places for interacting with host country students and other international students (Moores & Popadiuk, 2011).

The cultural adjustment that international students face and the cross cultural experience between the domestic and international create challenges need to be addressed by housing practitioners. Learning communities are defined as communities where students live, take classes, interact with faculty, and learn together (Kemp, 2010). In contrast to the formal definition of a learning community, Kemp (2010) states creating a culture of collaboration and connection in a living space may also create a distinct form of a ‘learning community’.

The Intercultural Connections Community (ICC) at CSU is an example of a community where support, collaboration and connection are expected to facilitate learning (Ahmad & Padilla, 2012-2013). Nationwide the only similar model to the ICC is the International House at the New York University (New York University, 2012).

10 | AIMHO Angle

The ICC provides support services to second year, upper class, transfer, and international students (Ahmad, 2005).

Second year students often feel invisible on campus, suffer from academic disengagement, career and major indecision, and developmental confusion (Hunter et al., 2009). Transfer students report higher levels of difficulty socially integrating to their new institution (Townsend & Wilson, 2006). International students experience greater difficulty than local students at socially integrating to their new institution; students are more lonely and homesick (Rajapaksa & Dundes, 2002) and experience less social support than domestic students (Hechanova-Alampay, Beehr, Christiansen, & Van Horn., 2002).

Additionally, the leading complaint among international students is lack of friendships with host-nationals; more than one third of students claim to have no host-national friends (Paper Clip Communications, 2012). The ICC helps unite international and domestic students to build an intercultural community where every student feels welcomed.

Theoretical Background Bennett’s (1993) Developmental Model of Intercultural Sensitivity and Pedersen’s (1995) Five Stages of Culture Shock are used as a theoretical background for developing the ICC model. Examining Pedersen’s (1995) Five Stages of Culture Shock and Bennett’s (1993) Developmental Model of Intercultural Sensitivity (DMIS), this article theorizes Pedersen’s theory may be superimposed to the DMIS. Each stage of culture shock is echoed in one of the DMIS stages. For example, the Honeymoon stage in Pedersen’s theory can be recognized at the Reversal stage of the DMIS; students who are excited about being in their host country may adopt the host culture, and experience their host culture as superior. Similarly, the DMIS Defense stage can be reflected in Pedersen’s Disintegration stage; students at this stage experience discomfort and confusion, which may motivate students to isolate themselves from others. Other stages of the DMIS, from Minimization to Integration, may be similarly viewed in Pedersen’s theory, from Reintegration to Independence.

ICC Model. The ICC model consists of four stages: PreEntry, Entry, Involvement, and Exit (Ahmad, 2005). Pre-Entry consists of recruiting students interested in living in an intercultural community (Ahmad, 2005). Interested students complete a pledge in the form of live-in agreement explaining program expectations. Entry includes check-in, orientation, and a greeting by staff (Ahmad, 2005). The longest stage is Involvement, where students are exposed and required to attend two community programs each semester, designed to help students integrate into the community and develop intercultural competence (Ahmad, 2005). Exit stage considers what ICC students need before leaving the community (Ahmad, 2005). Table 1 demonstrates the ICC flowchart.

(2006-2015), Strategic Planning Area 1, “Goal 3: Undergraduate Enrollment: The university will gradually increase the number of full-time undergraduates toward the current target of 25,000 at a rate that is consistent with institutional policy objectives, available resources, and state needs‌.â€? The Department of Housing & Dining Services at Colorado State University is in the process to build over 400 apartments/1000 new beds for single undergraduate and graduate domestic and international students. The new apartment buildings have studios, one bedroom, two bedrooms, three bedrooms, and four bedroom apartments. The ICC model will be adopted as a learning community for of this housing project. The longitudinal data of the ICC students from 2003 until today shows exponential program growth/participation despite the fact that no marketing or advertising done since 2007. In a matter of just a few years the program from 45 students to over 230 students. It is expected that this trend will continue and we expect to have close to 500 students by the time the new apartment housing project is completed in fall of 2016.

Our hope is that this new apartment housing program will meet the need of this unique population of students and help to contribute to the internationalization efforts on campus.

Table 1: ICC Program Four Phase Flowchart

Benefits of ICC. There are over 230 ICC students representing many countries, including China, Vietnam, Saudi Arabia, Mexico, and the U.S. In addition to the convenience of living on campus, students self-select to live in the ICC for several reasons: (1) interest in being part of an intercultural community; (2) interest in meeting academic, career, or personal goals; and (3), interest in community service and active community involvement (Ahmad, 2005). Students targeted for the ICC hail from many groups. Students from U.S. underrepresented backgrounds are attracted to the ICC community because they feel welcomed in the multicultural environment (Ahmad, 2005). Students who enjoy living in residence halls find the ICC to be a good transition to independent living, preparing students for future off-campus living (Ahmad, 2005). Transfer students see the ICC as a safe transition to help them cope with the many challenges involved with attending new institution (Ahmad, 2005). Students who are planning to study abroad or return from study abroad find the ICC community an excellent place for their transition. For international students, the ICC is attractive due to the peer-to-peer interactions and presence of other international students, often including individuals from their home country (Ahmad, 2005).

The New Aggie Village North Development for the ICC Program

References for this submission are on page 26 of this issue.

Future Implementation According to the Colorado State University Strategic Plan July 2014 | 11

Transitions in AIMHO

Welcome to AIMHO!

Each year, our region says goodbye to many fantastic members, gains many new members and sees changes in positions and schools amongst others. Below you will find a list of some of AIMHO’s newest transitions this summer! Take a moment to welcome or congratulate them and look out for them at future AIMHO conferences!

Adams State University • Jerusalem Benavides, Residence Director

Colorado Mesa University • Nicole LeBlanc, Area Coordinator • Kristi Hipp, Residence Hall Coordinator • Jeffrey Turner, Residence Hall Coordinator Colorado School of Mines • Mary Elliot, Associate Director of Residence Life • Katie Schmalzel, Assistant Director of Housing Operations • Lisa Latronica, Residence Life Coordinator • Kevin Caputo, Residence Life Coordinator Colorado State University • Whitney Newman, Assistant Director of Residence Life for Community Development • Larry Serfozo, Residence Director • Danna Lewis, Residence Director • Kayla Cothrun, Assistant Residence Director • LeRoy Ford, Assistant Residence Director • Samara Gaitan, Assistant Residence Director • Kenneth Herron, Assistant Residence Director • Kevin Ngo, Assistant Residence Director • Ginny, Rojas, Assistant Residence Director • Pam Gonzales, Assistant Residence Director • Lauren Shulman, Assistant Residence Director Fort Lewis College • Zabrian Mills, Residence Director • Molly Turner, Residence Director • Jenelle Pelletier, Residence Director Montana State University, Billings • Denise Bacon, Administrative Assistant • Kelsea Shook, Assistant Hall Director • Aaron Like, Hall Director Northern Arizona University • Vero Juarez, Residence Hall Director • Mike Billar, Residence Hall Director • Drew Felton, GA Residence Hall Director • Jessica Velazquez, GA Residence Hall Director • Catrina Trein, GA Residence Hall Director • Bianca Hey, GA Residence Hall Director 12 | AIMHO Angle

Northern Arizona University (continued) • Camille Dhennin, GA Residence Hall Director • Patrick McFadden, Program Graduate Assistant • Danielle Shipley, Program Graduate Assistant • Jennifer Dawrs, Program Graduate Assistant University of Colorado at Boulder • Steph Parrish, Hall Director • Ebenezer Yebuah, Hall Director • Nikhil Enugula, Hall Director • Jimmy McLeod, Hall Director • Ayla Engelhart, Hall Director • Andrea Stojsvlevc, Assistant Hall Director • David Horber, Assistant Hall Director • Barb Haggerty, Assistant Hall Director • Kelsey Brown, Assistant Hall Director • Abby Bucey, Assistant Hall Director • Seth Kampfer, Assistant Hall Director • Bryce Buckley, Assistant Hall Director • Samuel Lee, Assistant Hall Director • Franny Caputa, Assistant Hall Director University of Denver • Mike Roderique, Resident Director University of New Mexico • Kari Gutfrucht, Community Director • Shauna Neshek, Community Director • Deanna Padilla, Area Coordinator • Denise Mitchell, Area Coordinator

University of Utah • Rachel Aho, Assistant Director for Residential Education • Daysha Moes, Assistant Director for Administrative Services - Occupancy, Marketing & Assessment • Kristin Brown, Event Coordinator • David Ko, Occupancy Coordinator • Remy Smith, Mailroom & Access Coordinator • Cody Garrison, Graduate Assistant for Educational Initiatives • Julie Olaf, Assistant Residential Education Coordinator • George Guardado, Assistant Residential Education Coordinator • Clayton Bracht, Assistant Residential Education Coordinator

2014

CONFERENCE

THE UNIVERSITY OF NEW MEXICO Our Iceberg Is Melting by John P. cleverly adapt and succeed in an ever-changing world. Nationally recognized as a must read for any leader, Our Iceberg Is Melting development and is a relatable tale for all student leaders. Derived from the themes in the book, RAppin 2014 will have the following programming tracks:

-

Marketing & Advertising programs Leadership and Personal Development

-

Social Justice, Diversity, & Advocacy

Community Development

Registration and programming proposals will open on August 1st. Please be on the lookout for updates or contact Conference Advisor Janea Dickson at Janeamd@unm.edu or 505-277-9227 for more information.

Hope to see you at RAppin 2014!

In the Media Submitted By ASHLEY BAGGOT, Northern Arizona University

3 Changes in Financial Aid That Democrats and Republicans Agree On By: Andy Thompson, as published in The Chronicle of Higher Education on June 25, 2014

http://chronicle.com/blogs/ticker/3-changes-in-financial-aid-that-democrats-and-republicans-agree-on/80531

Many of the ideas being trumpeted as part of the reauthorization of the Higher Education Act are going to fall by the wayside amid partisan disagreement.

Republicans want to kill President Obama’s controversial college-ratings system.

Democrats want to impose stringent rules for doling out student aid to for-profit colleges, a measure largely opposed by Republicans.

But there are substantial areas of overlap between the competing proposals—one that was released Tuesday night by Republicans in the House of Representatives, and one released Wednesday afternoon by Senate Democrats. Here’s a look at three changes in the financial-aid landscape that both parties support: Make the Pell Grant Available Year-Round Both Republicans and Democrats have voiced a desire to make the student-aid process more accommodating to students who don’t fit the traditional mold (first-time, full-time, fresh out of high school). One of the most popular proposals for accomplishing that goal is allowing students to receive more than the value of one Pell Grant per year if they attend college year-round.

In 2011, Congress eliminated the year-round Pell as a cost-saving measure. Since then, calls for its return have been continuous in higher-education policy circles. Both parties have also endorsed more funding for the Pell Grant program as a whole.

Establish One Option for Income-Based Repayment President Obama has sought to enlarge the pool of borrowers eligible to repay their loans monthly by an amount determined by their income. But enrollment in income-based repayment is very low and is likely to stay that way.

Borrowers who participate in income-based repayment are less likely to default on their loans. With that in mind, Republicans and Democrats advocate creating only one form of income-based repayment. The Democrats’ proposal goes one step further: automatically enrolling severely delinquent borrowers in incomebased repayment.

Make Federal Data More Useful The Integrated Postsecondary Education Data System has been the subject of many a gripe for its clunkiness. Not only is it difficult to navigate, both parties say, it needs to offer more-useful information.

The proposed details are messier. Republicans propose presenting more data that would be of use to nontraditional students, like figures that assess completion. Amid the legalese of the Democrats’ draft proposal, the sum of changes in the data system was not immediately clear. But, among other things, it appears to propose the inclusion of data measuring factors like completion and average student debt in the College Scorecard.

To see the conversation surrounding the competing reauthorization proposals, follow the hashtag #HigherEdAct on Twitter.

14 | AIMHO Angle

Navigating Politics

By JEFF ROSENBERRY, Member-at-Large, Senior Level, Montana State University Billings Navigating politics on our campuses doesn’t have to be nasty. It doesn’t have to be a game, although it can feel like it at times.

Dr. Larry Roper addressed student affairs participants and renewed the call for humanizing leadership. That principle is the core of successfully and astutely navigating the seen and unseen political landscapes at our institutions of higher education. Here are a couple of quick tips to keep yourself real as a new professional in the field:

Balance transparency.

Being transparent is a great thing, and sometimes we need to be careful of sharing too much as it can be used in ways that are damaging to ourselves and the students we serve. Honesty with astuteness is a great companion to transparency. Plus it’s easier to remember truth than non-truth.

Cast light, not shadow on those with whom you struggle.

Participating in character assassination or damaging reputations will only hurt you in the end. Find ways to abstain from those discussions or find something positive to say, then politely disengage!

Leadership is about people, management is about things.

Know the difference. Every now and then, however, you have to figure out how to manage a particularly difficult relationship.

Leadership might not be as important as management in this case.

Self-preservation is important.

You need to know where your sensitive spots are and work toward strengthening them. Keep in mind the big picture and choose your battles wisely. You need political capital and sometimes the thing at stake just isn’t worth it.

Students are our work. You might need to represent their voice if they aren’t at the table. Always remember why you are doing this work and make sure you don’t spend too much time deviating from the real stuff!

DiversityTraining Meet Peace Corps

By LYSETTE DAVIS, The University of Arizona (Diversity & Social Justice Committee) Have you ever been in a room and asked a group of people to define “Diversity?” The responses will capture the very essence of the room, as diversity means different things to different people.

It’s that time of year again when we have the chance as residential educators to have complex conversations about diversity with our new RA staffs. Diversity may look different than it did even ten years ago because the college campus is constantly changing. For example, the 2013 Open Doors Report on International Educational Exchange found that the US has an all time high of international students at 819,644. At the same time, US students are studying abroad in higher numbers, almost tripling the amount in the last two decades. As students exchange cultures they promote relationship building and change the way we think about what it means to have a diverse population.

What is our role in helping create a healthy dialogue between cultures? Residence Life programs across the country aim to provide a framework that help students engage with different identities. However, there are fewer frameworks that are specifically designed around working with international students.

I recently was introduced to an international student-training curriculum at New York University that was developed around the Peace Corps workbook, Culture Matters. I myself served as a Peace Corps volunteer and am constantly using the lessons of this workbook to help with cross-cultural relationships. For example, in my day-to-day work I find myself using the skills to help understand the values and beliefs that cause certain behaviors, essentially it provides insight in understanding the difference between universal behavior and personal behavior.

The goal of the book, and the goal of the training are to truly understand yourself and others. This training manual would be great for both professional staff and RA’s. The book includes activities that you can apply to your individual school. No matter what type of student you are working with, this manual can give you great insight into understanding culture and change the way you think about diversity.

The Culture Matter workbook is a free tool available here.

If you have questions about the guide, feel free to email me at davis@life.arizona.edu.

July 2014 | 15

IACURH & NRHH Updates

By NATHAN TACK, IACURH Director, The University of Arizona JEN O’BRIEN, IACURH NRHH Advisor, Arizona State University Hello AIMHO! I hope you are all enjoying your summer and getting much needed rest and relaxation before we open our halls again. I want to let you know how incredibly proud I am of your students and all they accomplished this past year and at NACURH 2014. This year we took home 11 NACURH Awards and many Top Program Winners, which was more than any other region. In addition IACURH and AIMHO had 7 students represented at ACUHO-I STARS College this June.

NACURH 2014 proved to be very successful for us and it wouldn’t be possible without your amazing support as housing professtionals to all the fabulous student leaders within IACURH. As many of you may know we will be hosting our upcoming IACURH Regional Conference at the University of Idaho, in Moscow, Idaho this November. We look forward to seeing many of you there and always welcome new faces and institutions. If you are interested in attending the IACURH conference and your institution is not affiliated with NACURH, please contact me and we can assisted you completing it. We are always looking to gain new insights from more schools and share our experiences with new members. I also encourage returning schools to affiliate early to avoid any problems and get it out of the way before opening starts.

In addition to myself and the other IACURH Executives we have two regional advisors to help you out as institution, RHA and NRHH advisors. Cory Shaprio (ia_advisor@nacurh.org), our Regional Advisor can assist in RHA development and general advising as well as many other areas. Jen O’Brien (ia_nrhhadvisor@nacurh.org), our new Regional NRHH Advisor can assist in formation of an NRHH Chapter, chapter renewal and general advising. Both advisors along with the IACURH Executives are here to provide support to you and your students and operate the region. Please feel free to contact us with any concerns, questions, comments or requests. I cannot wait to meet you all at AIMHO this year!

With the National Residence Hall Honorary (NRHH) celebrating it’s 50 years, the NACURH Information Center (NIC) and the current NAN (NACURH Associate for NRHH) Brianna Gomez, from Northern Arizona University, are teaming together to create new resources for all of you and our students.

NRHH WEBSITE

A beautiful new NRHH website was launched earlier this month http://www.nrhh.nacurh. org/. Many new resources and information will be added throughout the year, so make sure you take a look and remind your students about this new resource.

16 | AIMHO Angle

NRHH MEMBER DATABASE

GENERAL NRHH UPDATES

It’s affiliation time /so remember NRHH Member Database which will be launching later to work with your students on affiliating their local chapters this year. The database will be tracking individual members, Chapters, Regions and provide resources before their regional conference.

Additionally, if there are any to all members. The beta test will be launch later this IACURH NRHH Advisors who year, so be on the lookout for further information.

Training on the database will take place online and at are not currently on the NRHH Facebook please feel free to regional student conferences. email Jen O’Brien.

SPOTLIGHT: Executive Committe Member MAGGIE ROQUE AIMHO Secretary

Current Position: Residential Education Coordinator Institution: University of Utah Alma Maters: The University of Iowa; Kansas State University Degrees: B.A. in Psychology; M.S. in Counseling & Student Development with an emphasis in Higher Education Administration

Why Housing for you?

I was initially a big troublemaker when it came to my first year living on-campus. My RA and the Coordinators for my building eventually steered me in the right direction and helped channel my energy into being productive and creating a positive influence in my community. Once I got started in that direction, I couldn’t stop—I loved being able to be help others, build communities, and act as a source of support and development for my peers and students. The same feelings still ring true for me seven years later. I love Housing because of the unique role and impact we can have on student development and success in Higher Education and assisting our residents in finding spaces and communities in which they feel they are significant and matter.

What drew you to run for an Executive Committee position?

I can type really fast! Haha! But jokes aside, while I’m still relatively new to the Association (I’ve been here for a year, now), I truly am passionate about what AIMHO provides to our region and the community that it provides. When the Secretary role came open, I saw an opportunity to use my strengths of language, editing, summarizing, and word processing to give back to our community. I also saw an opportunity to continue to progress AIMHO’s strategic plan and goals in different avenues—clearer minutes, deliberate documentation, and more intentional thought in who we are how we communicate in written media. I’m grateful to have been elected and am working hard to live up to these goals and opportunities—it has been an absolute pleasure serving on the Executive Committee.

“I think our members value relationship building very highly, and so connecting with others is a very easy and accessible goal to achieve.“ What is your most favorite thing about being a part of AIMHO?

I truly do love our community and regional pride! I think our members value relationship building very highly, and so connecting with others is a very easy and accessible goal to achieve. I love that there is a shared perspective that we can learn from each other, regardless of title, role, experience, etc. I think it makes individuals in our region feel valued and emphasizes that we can always learn more. I’ve only been in the region for a year, but it feels like home.

Outside of work and AIMHO, what do you spend your time doing?

If it’s nice out, I like to get outdoors. I enjoy taking my dog hiking, going for a bike ride, and hanging out at the pool. I’m a live music junkie, so I go to small concerts quite a bit—I love finding random local bands. Other than that, the geeky stuff—scifi TV shows, video and board games, pub quiz with friends, and reading/reviewing student development theories (I’m a total nerd on that front—Nancy K. Schlossberg speaks to my heart).

July 2014 | 17

Looking Ahead to

AIMHO 2014 Keynote Speaker Scholarships AIMHO College Poster Session Case Study

Introducing the AIMHO 2014 Keynote Speaker!

We are pleased to announce this year’s AIMHO Keynote speaker is Sam Davidson!

Fresh out of college and needing a job, Sam quickly climbed the ranks at a multi-national hotel company, being promoted to management in less than 90 days, overseeing staff and a sizable departmental budget at just 23-years-old. Wanting his day job to mean more, be began searching for work in the nonprofit sector.

After a stint in the nonprofit world, where he specialized in starting and implementing new programs, his budding entrepreneurial spirit led him to co-found Cool People Care in 2006. He currently serves as the company’s president, managing its rapid growth (Cool People Care has raised more than $125,000 for charities with its merchandise line).

Since then, Davidson has gone on to start three more companies, the most recent of which are Batch and Onward. He has also helped other organizations and companies develop messaging strategies aimed at the next generation.

In 2007, Sam wrote his first book, New Day Revolution: How to Save the World in 24 Hours. In 2010, 50 Things Your Life Doesn’t Need hit store shelves, which helps people find their passion and begin to live a life full of it. He followed that up a year later with Simplify Your Life: How to de-clutter and de-stress your way to happiness.

Sam is a sought-after keynote speaker and conference leader. Recent speaking engagements have included The YMCA of the USA’s General Assembly, The International Institute for Education’s Foreign Fulbright Program, Toastmaster’s International Annual Convention, and The Young Nonprofit Professional Network. He also appears frequently on TV, in print, and on radio as a resource and expert when it comes to Generation Y, philanthropy, social entrepreneurship, and community leadership.

And now, he spends most of his time helping students and world-changers make the most of their leadership experience, whether in college, in the workplace, or at home. That’s why he tells stories, both on this site and when on stage. Sam believes that when we each have a chance to tell our stories, we have an opportunity to motivate others to follow.

Leadership often starts with a story before it ends in a commitment.

Says Sam, “I know that at heart, we’re all looking to make an impact, to leave our mark on the world by writing our legacy on the hearts of others. And whether you’re a student, entrepreneur, leader, dreamer, parent, or artist, I bet you have a big idea or are trying to solve a big problem. In that quest, we often start to sacrifice the things we care about and need the most: time with family, friendships, recreation, artistic expression, and our own sanity.”

Please join the Programming Committee in welcoming Sam to our annual conference where we all will “Meet the Challenge” in Logan Utah!

Learn More About Sam! Cool People Care - http://www.coolpeoplecare.org Batch - http://www.batch.cc Onward - http://www.onwardstrategy.com New Day Revolution: How to Save the World in 24 Hours http://www.samdavidson.net/books 50 Things Your life Doesn’t Need - http://www.samdavidson. net/books Simply Your Life: How to de-clutter and de-stress your way to happiness - http://www.amazon.com/Simplify-Your-Lifeclutter-stress/dp/1596528206/ Sam is a sought-after keynote speaker and conference leader - http://www.samdavidson.net/buzz July 2014 | 19

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Coming in August!

20 | AIMHO Angle

AIMHO College Update!

By MEGAN WALSH, Fort Lewis College (AIMHO College Committee) As many of us remember college was a great time to learn, grow and make new connections, and this is what AIMHO College strives to do for new professionals in the region. AIMHO College is a pre-conference that provides an opportunity for new professionals to improve skills, and foster connections with other participants. It also helps new professionals to interact with the region’s most knowledgeable professionals that will lead sessions on hot topics. As a new professional to the AIMHO Region, I value the experience I got from attending AIMHO College last year, but I am so excited for the new things to come for AIMHO College 2014. The AIMHO College Committee has been working hard to pick the most experienced professionals from our region to lead the sessions and act as the College faculty members. This year there will be four faculty members that will be more involved in the cohorts. This will allow the participants to make stronger connections with the faculty members and have time with them outside of the sessions. Another change the committee has implemented for next year is to start the pre-conference earlier in the day to allow more time for the Sage, Cindy Anderson, to share her perspective on AIMHO and how to get involved in the region.

If you’re looking to make new connections and get the most out of your AIMHO experience, apply to AIMHO College at Aimho.org, the applications are now open. Hope to see you all in the fall!

Poster Session

Do you want to present at the AIMHO conference?

Is your school implementing exciting changes?

Have you done research that would be helpful to others in the region?

Then consider being a part of the Poster Session! This opportunity lets you share your information, best practices, or new programs and initiatives with conference attendees.

Unlike a general interest session, a Poster Session allows viewers to study and restudy your information and discuss it with you one-on-one.

If you are interested in participating, check out http://aimho.org/committees/research/poster

AIMHO 2014 Case Study Select Case Study when you Register for the Conference!

Teams will be selected to determine a response to a given situation, through utilizing teamwork, experience and theory.

Each Team will be evaluated by a group of judges and participants will gain points toward being an AIMHO Star!

Is this you?

 First Time at AIMHO?  New Professional?  Interested in being an AIMHO Star?

What’s in it for me?

Questions:

 Meet new people

Scott JensenSJensen@housing.utah.edu

 Gain Professional Experience

Jasimine EvansJasimine.Evans@nau.edu

 Gain new knowledge

Jessica Siegfried– jessica.siegfried@snow.edu

See you at AIMHO 2014 in Logan, UT!

What’s Going On with theWeb Committee?

By DAN KELLISH, The University of Arizona (Web Committee)

Updating aimho.org Coming out of a successful Summer Business Meeting, the Web Committee has been charged and planned a complete revamp of the AIMHO website. Among many reasons the website is due for an update, the Annual Survey shows that you, as an Association, have asked for it! Using feedback from each committee, executive and qualitative responses from the Annual Survey, a plan has been drafted to update the client of aimho. org, change the navigation, and bring a bigger focus to the resources or the heaps of information the membership has gathered throughout its history.

What’s going to be new?

As the internet grows, there’s bound to be changes, and we’re striving to keep up with those changes to have the AIMHO website be the resource you need where you need it.

As most of us know, these days a lot of our online time is mobile. We’re attached to our smartphones, and studies show that about 55% of internet usage takes place on mobile devices! Likely, you’ve found websites that you enjoy at home or at work may not be as functional or useful on your phone.

This is one of the biggest changes happening in websites today. Gone are the days of special mobile sites (think m.website.com) and here to stay are responsive website design. Responsive site design means the site responds to the width and size of the device to adjust the layout automatically. The newest aimho.org iteration will be designed with this in mind, meaning without navigating to a special site, you will get all the functionality of the full website.

How can I find…

One of the biggest wants from the AIMHO membership has been the ability to get an answer fast to your question without having to wait for a response from a colleague. Did you know that aimho.org hosts example contracts, leases, training schedules and more from participating member schools? With a bigger focus on a top-menu “Resources” section, the ability to navigate right to the answer to your question should be easier than ever.

What will it look like?

Finally, any good website update wouldn’t be complete without a new look. The new aimho.org will be launched in the fall with a new layout, color scheme and more, and you’ll have to wait with bated breath to see it! It, of course, will also feature the brand new AIMHO logo, which could be designed by you! A scholarship to the Annual Conference in Logan, UT could be yours if your design is selected, and of course will be featured on aimho.org and all of AIMHO for years to come.

AIMHO Website - www.aimho.org

Check out the AIMHO website for plenty of information about AIMHO and how to get involved! You can learn about Commmittees, conferences, and read up on what is happening in your state/province.

22 | AIMHO Angle

SPOTLIGHT: Research & Information Committee Committee Chair: Pat Newman, Brigham Young University The Research and Information Committee is the part of AIMHO that does information collection, analysis, and reporting for the AIMHO Region. We are responsible for two large projects in the region. The first is the AIMHO Regional Survey, which provides a vast amount of information including school sizes in the region, room costs, budgeting information, policies, and staff compensation. The second is the AIMHO Members Survey which analyzes whether the region and the AIMHO Annual Conference are meeting the needs of our membership and how well we are meeting those needs.

Our committee is also charged with the general information gathering for all other committees and for the membership.

If you have a need to collect information from our members please feel free to contact the Research and Information Chairperson at any time.

We encourage you to visit our page of the AIMHO website and are anxious to serve you in any way possible!

The Research and Information Committee is now overseeing the Poster Session at the annual AIMHO Conference, as well. The poster session showcases research and/or institution programs. Unlike a general interest session, a Poster Session allows viewers to study and restudy your information and discuss it with you one-on-one. The Poster Session takes place during the Corporate Partner Fair. Program submissions are welcome from all registered attendees at the AIMHO 2014 conference in Logan, Utah.

Judges from universities within the region will be adjudicating the poster presentations. The winner of the poster session will be announced at the closing banquet. There will also be a “People’s Choice” award for the poster session.

If you are interested in becoming a member of the Research and Information Committee please fill out the Committee Application Form either on-line (http://www.aimho.org/committees/join) or at the AIMHO Annual Conference in the Fall. Committees are reformed each year at the end of the Annual Conference.

AIMHO Executives & Committee Chairs Summer Meeting 2014

July 2014 | 23

Surviving toThriving: A New Start for the NewYear

By KRISTI BURCH & MARYKATHERINE WOODSON, University of Nevada, Reno The summer in Housing and Residence Life is about survival. You reached a level of flexibility that even you didn’t know you were capable of. Working outside of our normal positions can be rather challenging but our survival skills make it happen.

Then comes the new academic year. The new academic year is about thriving. We need to do everything in our power to set our students (and ourselves!) up for a successful year.

We recognize that neither of us are experts in making the transition from surviving the summer to thriving in the new school year, but hopefully these thriving tips will make it easier for you!

1. Find what excites you about the new year!

What makes the new year fun and exciting for you? Maybe it is watching new student staff members come in for RA training. Maybe it’s your first-year students full of nerves attending their first floor meeting. Or is it walking down a hall and seeing fresh door decs, bulletin boards, and floor decorations. Whatever it is, find it and hold on. Remember that excitement and use it to power your motivation.

2. Try something new We all have that file that outlines what we did last year and what has been done for the last 10 years in your building.

But just because the file exists doesn’t mean you must follow it. Try something new! Be innovative! Search the web or obsess over Pinterest until you find that one thing you can try differently. And if you are still stuck, talk to your supervisor or chat with your colleagues. Someone else’s old idea is still new to you.

3. Make yourself a priority; NOW Okay, last year finding your balance didn’t pan out quite as you intended. And let’s be honest, this year may not work out the way you planned either, but you need to start making an intentional effort. Stop putting off that phone call to your best friend. No, the gym is NOT coming to you. Go out into the community you are a part of. Pre-DVR your TV shows and go see that new Zac Efron movie.

4. Plan ahead and be preventative You know what things will be difficult and what will not. For us, homecoming is a time we now know is so busy. This year, we prepared far enough in advance to ease some of that stress that comes along with it. Make a calendar for yourself so that you don’t feel lost during those times. Plan ahead to be preventative to those problems. You will thank yourself later.

5. Let it go Thank you Frozen for our fifth and final tip. Take the transition one day at a time. Forgive what might have gone wrong and try to move on. Remember the feedback you were given and try to improve. You will not give your students (or yourself ) a chance if you don’t Let.It.Go. It’s not easy but you can’t keep harboring ill feelings towards things in the past.

Give yourself permission to move on.

The summer isn’t over, but this is where we’re starting. You may need to tailor our list for you but we hope this can be your starting point too. Remember that when you don’t think you can do it, you already are. When the summer ends, celebrate! Your survival skills got you through an extremely hectic time but now it’s time to thrive!

24 | AIMHO Angle

Setting Expectations for Student Staff with Social Media Use

By ASHLEY BAGGOT, Northern Arizona University Social media is used everyday by most students, so it should be no surprise that improper use by student staff could be problematic. What do I mean by problematic? A Facebook post griping about a new housing process, a negative tweet about campus dining, or a poll of how much students hate parking services. Many of us have probably seen these posts or at least heard students, staff included, making remarks about them.

The biggest push back about managing this kind of content is that we don’t care about our staff/students, just about the university or college. With intentional conversation and a lot of planning up front, navigating social media with student staff can be easier.

rather deal with those as they come up rather than seeking them out. I would never want a staff member to think that I was looking for opportunities to discipline them. Instead, I would suggest talking about accountability in their personal lives and what impressions their behaviors and actions create.

Free Speech vs. University Representative

Be clear Making you expectations easy to understand will leave less room for gray areas.

Setting expectations about social media use should be a very intentional conversation with your staff and you should be prepared to offer explanations behind your expectations. If you cannot explain why, beyond “Because I said so”, your staff may feel the expectations are merely a means to silence them and that you are infringing on their rights of free speech.

Many of us are familiar with the fishbowl concept and can explain to our staffs that as an employee they represent more than just themselves while they are in their position.

Connecting their online presence to their day-to-day actions and behaviors will be enough for some staff members to understand managing social media use and the need for specific expectations. Others may not be convinced by the fishbowl concept alone, and you will need to provide other ways for them to vent and say what they wish, with a more private forum than Facebook or Twitter. This will show your staff that you value their opinion and are open to having conversations about what matters to them. Giving your staff other outlets to voice their opinions/concerns will likely be better for them in understanding more about an issue, and you can also help them process through their thoughts with meaningful conversation versus social media griping.

Steps to Guide You in Establishing Social Media Use Expectations University policies and guidelines Get familiar with your university’s/department’s policies and then start with expectations that mirror those policies.

Follow through If/when you become aware of something, be sure to follow up with that staff member in-person, and in a timely manner.

When you set expectations, it is important that you know what steps you will take if something happens that conflicts with your expectations. Having these in writing may further encourage your staff members to rise to your expectations. I would encourage you to include these expectations in your fall training to set your staff up for success. These expectations may help a staff member redirect their frustrations into a more meaningful and developmental discussion about their opinion while creating a stronger, more trusting relationship with you.

Friending Staff Members Whether you let them come to you or you go to them, friending your staff on Facebook or following them on Twitter should be something that you both are comfortable with. If you are someone that does not want to see what your staff is doing with their social media, that’s great. If you are someone who thinks that social media is a great way to connect with your staff, then that’s great too. In my opinion, any level of interaction via social media with student staff is fine, unless you are intentionally monitoring their posted content. I understand that things get posted that do not align with expectations or employment contracts, but I would much July 2014 | 25

The Intercultural Connections Community (continued)

By HOSAM M. AHMAD, Colorado State University Continued from page 11.

References Ahmad, H, & Padilla M. (2012-2013), Embracing International Students: Fostering an Inclusive Campus. Journal of Students Affairs, Colorado

State University, Fort Collins, CO, XXII, 19-25 Ahmad, H. (2005). Study of the experience of single students living in university family housing: Development ofan integration model.

(Unpublished master’s thesis). Colorado State University, Fort Collins, CO. Bennett, M. J. (1993). Towards ethnorelativism: A developmental model of intercultural sensitivity. In M. Bennett, Education for the Intercultural

Experience. Yarmouth, ME: Intercultural Press.

Hechanova-Alampay, R., Beehr, T. A., Christiansen, N. D., & Van Horn, R. K. (2002). Adjustment and strain among domestic and international

student sojourners: A longitudinal study. School Psychology International, 23(4), 458–74.

Housing & Dining Services, Apartment Life. (2008). Intercultural Connections Community [Brochure]. Fort Collins, CO. Colorado State University.

Hunter, M. S., Tobolowsky, B. F., & Gardner, J. N. (2009). Helping sophomores succeed: Understanding and improving the second year experience.

Hoboken: John Wiley & Sons, Inc. Kemp, L. (2010). Teaching & learning for international students in a “learning community”: Creating, sharing and building knowledge. Insight: A

journal of scholarly teaching, 563-74.

Moores, L., & Popadiuk, N. (2011). Positive aspects of international student transitions: A qualitative inquiry. Journal of College Student

Development, 52(3), 291-306.

New York University. (2012). International House. Retrieved from http://www.nyu.edu/life/living-at-nyu/on-campus-living/get-involved/special interest-housing/international_house.html Paper Clip Communications. (2012). International students: Engagement, integration and friendship. Retrieved from https://www.paper-clip.com/ ME2/dirmod.asp?sid=&nm=&type=Commerce&mod=GenComProductCatalog&mid=BB900C9FBBC442A19C2B38D104F64A21&tier=3& id=9E92ADB81D754CB6871372F33E8EFF9B Pedersen, P. (1995). The five stages of culture shock: Critical incidents around the world. Westport, CT: Greenwood Publishing Group, Inc. Rajapaksa, S., & Dundes, L. (2002). It’s a long way home: International student adjustment to living in the United States. College Student Retention,

4(1), 15–28.

Strategic Plan (2006-2015), Colorado State University, http://static.colostate.edu/client-files/provost/csu-strategic-plan-01-11-13.pdf Today@Colorado State. (2012, February 10). CSU, INTO university partnerships launch long term initiative to increase international enrollment.

Retrieved from http://www.today.colostate.edu/story.aspx?id=6790 Townsend, B. K., & Wilson, K. B. (2006). A hand hold for a little bit: Factors facilitating the success of community college transfer students to a large

research university. Journal of College Student Development, 47(4), 439-456.

Zhao, C., Kuh, G. D., & Carini, R. M. (2005). A comparison of international student and American student engagement in effective educational

practices. Journal of Higher Education, 76(2), 209.

26 | AIMHO Angle

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AIMHO

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