NST 28.2 SECOND ROUND

Second Round!

AIESEC en Venezuela

http://bit.ly/bravestNSTve2

NST_NameOfTheRol_Area_Name – Example: NST_FunctionalCoach_fyl_RosinaCarpio

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1. Full Name 2. Contact Information (mobile, e-mail, skype, LinkedIn profile) 3. Personal References (Someone who lead you, someone you led, someone who worked with you).

4. Please outline your AIESEC Experience to date (including conferences) and identify the key measurable results you have achieved to date throughout your experience. *. Link your portfolio if you apply to a designer role or community manager.

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How do you envision the Bravest Generation for Venezuela midterm 18.19 and what would be your contribution from the role you're applying for?

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Direct coach of the LCVPs F&L of the assigned LCs, support in the implementations of national strategies and work together with the VPs F&L in adapting it to local reality. Provides functional education about processes and management for the LC (VP, TL, members) through different touchpoints. Tracks the performance of the LC and generates national reports for the MCVP

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Tracking skills Brand Management (Required) Coaching abilities Customer Flow understanding (Required) Team Leader experience (Required) EB experience (Preferred) Marketing experience and understanding (Required) PR experience and understanding (Required)

1. Real and effective monitoring of the LCs planning 2. Personalized training and education based on the LCs needs 3. Implementation and tracking of specific strategies for LCs in order to improve their performance, considering the OD Model 4. Tracking of the LCs performance and creation of national reports in stipulated time to the corresponding MCVP

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Mention the 3 most important aspects of management of finances in a local committee (taking into account deadlines, criteria of financial membership and responsibilities of the vice president of finance and legal at the local level.

What are the activities that lead in synergy vice presidents of operations and vice presidents of finance and legal at the local level? does Legal Finance intervene in the national audit system?

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Planned vs. Achieved #APD #RE # coaching sessions delivered # training sessions delivered # strategies concreted # strategies implemented #reports delivered on time

Director of all Conferences and National events of AIESEC Venezuela in conjunction with the MCVP F & L will guarantee the suitability and quality of the national congresses.

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Tracking skills Brand Management (Required) Coaching abilities Customer Flow understanding (Required) Team Leader experience (Required) EB experience (Preferred) Marketing experience and understanding (Required) PR experience and understanding (Required)

1. Must plan according to the MC's timeline and monitor all congresses and events 2. Generate ideas to offer new experiences in national events 3. Lead the national events team, ensuring there is no financial loss and improvement of all processes.

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Mention 3 GCPs of the last national congresses of AIESEC in Venezuela and also mention 3 recurring failures that have been witnessed in the management of congresses Mention three fundamental aspects of developing a conference in an optimal way (taking into account the financial, logistic and alliance aspects) How would you help develop the leadership of the members of a conference committee and the members of the event group?

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% National Conference Satisfaction % of LC financial proficiency improvement

Responsible for the evolution before and after the national conference in order to identify opportunities for improvements, as well as investigate new ideas to apply.

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Podio Management (Required) Team Management (Required) English Knowledge (Preferred) Tracking skills (Preferred) Operational and Strategic Knowledge (Required) Communication skills (Required)Emotional intelligence (Required) Network management (Preferred)

1. Support financial and logistical management of the Conference Leader 2. Evaluate before and after each national conference 3. Gather new ideas to implement in agendas 4. Coordinate the selection process for Conference Committees 5. Work along the Conference and Agenda managers 6. Manage all the logistics that involve the improvement of the National Conference System 7. Support local events

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What is the importance of keeping the budget up to date in the planning of a national congress and explain which are the incomes of a national congress budget.

Analyze the event fund and create a proposal to improve the financial management of national congresses What are the most important aspects of congress management the event group must take into account during the conference?

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% National Conference Satisfaction % of LC financial proficiency improvement

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He will be in charge of designing and creating the image for national events and all the graphic material required by the Finance and Legal area.

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Mangement of design tools (Prefered) Knowledge on Design.

Knowledge on AIESEC visual guidelines Good manage of branding.

1. Planning and design of graphic pieces and materials according to the planning of F & L and according to demand.

2. Generate content that will be used in our congresses and events.

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What would be innovative ideas in the management of social networks of national congresses to motivate the membership to run in charge of the conference committee.

Establish three failures that have been taken in the handling of the graphic line of the national congresses and create a plan to diversify the RRSS of the national congresses (taking into account which social networks to use, how to be more accessible and how to be more dynamic).

How it would improve engagement not only through social networks in national congresses but also during the congress

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% National Conference Satisfaction % of LC financial proficiency improvement

Control and improve the legal, accounting and general financial procedures of the entity. As Corporate Affairs Manager, you will be responsible for the legal and financial sustainability of the entities, advising all interested parties on their legal and financial needs and requirements, as well as measuring and correcting our legislative and accounting capacity, you will also be responsible for follow-up and correct delivery of terms, conditions and results of the international agreements that we subscribe to and of the financial processes of the entity.

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Accounting & Administrative/Financial knowledge(Required) Excel skills (Required) Tracking skills (Required) English Knowledge (Preferred) Communication skills (required) Emotional intelligence (required) Network management (Preferred) Management of accounting software (Preferred) Law knowledge (Required) Podio Management (Required) Team Management (Required) Operational and Strategic Knowledge (Required)

1. Track overall national legal management 2. Record and track every international agreement acquired by the entity 3. Develop contracts and agreements 4. Control and improve the legal, accounting and general financial procedures of the entity.

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Perform a SWOT matrix of the corporate aspects of AIESEC in Venezuela, emphasizing legal and financial aspects Mention and explain the elements of financial management according to the financial criteria of AIESEC in Venezuela.

Mention and explain the elements of legal handling according to the financial criteria of AIESEC in Venezuela

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% of financial tools sufficiency on LCs # approved/rejected audits # reports delivered % International agreements written # of local contracts updated # of LCs legally tracked # Manuals reviewed and updated"

Support the LCVPs in the management of their financial operations and daily accounts. Evaluate financial and accounting processes in order to report to the NST Functional Financial Manager..

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Accounting & Administrative/ Financial knowledge(Required) Excel skills (Required) Tracking skills (Required) English Knowledge (Preferred) Communication skills (required) Emotional intelligence (required) Network management (Preferred) Management of accounting software (Preferred)

1. Provide support in accounting software handling.

2. Develop materials and guidelines that allows for the correct implementation of accounting software 3. Development of formats and tools adapted to the needs of the organization 4. Ensure record-time processing of different types of audit requests 5. Generate national income and statistics report 6. Implement Local Standard Report Format Development

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Measure the financial tools that are used today, their importance and how they could be improved for better financial performance in local committees What is the importance of wave execution by local committees and the constant update of cash flow for local committees and for the MC. Set a timetable with deadlines established for the delivery of tasks established by the finance and legal vice-president in financial and accounting matters."

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% of financial tools sufficiency on LCs # approved/rejected audits # reports delivered"

Guarantee our clients the best travel experience assuring fulfillment of law stated requirements.

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• Law knowledge (Required) • Podio Management (Required) • Team Management (Required) • English Knowledge (Preferred) • Tracking skills (Preferred) • Operational and Strategic Knowledge (Required) • Communication skills (Required) • Emotional intelligence (Required) • Network management (Preferred)

1. Record and track every international agreement acquired by the entity 2. Mentor LCs on their legality 3.

3. Conduct legislation processes of the entity 4. Develop contracts and agreements 5. Provide Overall Legal support 6. Help our clients in processing visas and passports 7. Support operations of the exchanges areas 8. Check and verify the documents submitted by clients 9. Resolve disputes and controversies 10. Prepare written materials to make the visa process easier.

Make a SWOT matrix explaining the legal status of AIESEC in Venezuela Establish the importance of generating a legal registration of the IBOV brand and how we could take advantage of the legal status (after making the registration) in order to generate profit Establish a schedule with deadlines established for the delivery of tasks established by the financial and legal vice president in legal matters, emphasizing in the audit system.

• # Processed Visas • # Documents and tools developed • # Consultancy activities

Is the leader of the insurance team for AIESEC Venezuela will be responsible for carrying all the work flow to ensure this new service correctly.

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• Tracking skills Brand Management (Required) • Coaching abilities • Customer Flow understanding (Required) • Team Leader experience (Required) • EB experience (Prefered) • Marketing experience and understanding (Required) • PR experience and understanding (Required)

1. Keep track of all insurance request and payment processes, provide information and educational material, 2. Guarantee together with the MCVP F & L the sustainability of this service 3. Report to the MCVP F & L on progress, status, profits and losses, constantly innovate.

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How to secure an alliance with an insurance brokerage company?

What would be the points to take into account to be able to make an alliance with an insurer?

What is the current status of insurance management in the national entity?

• # Processed Insurance • # Documents and tools developed • # Consultancy activities

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The NST for Customer Insights is responsible of collecting data and information about our customers in order to generate reports and insight to help AIESEC in Venezuela evolve in terms of customer understanding. Will also be the person in charge of the execution of different UX and CX testing and evaluation strategies such as surveys and focus groups implementation in order to increase customer understanding.

• Analytic thinking.

• Microsoft or Google Docs Management • EXPA Management.

• Google Analytics Management.

• Discipline.

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• Collecting and analyzing all digital marketing, operations and qualitative data in order to generate a trimestral report of customer insights for the network, that help improve our buyer persona definition.

• Implementing market and customer research strategies in order to connect with our customers opinions.

Name three main indicators (from customers) that AIESEC in Venezuela should be aware of to make better decisions in promotion.

How will you contribute to define the buyer persona of each product from this position?

How can the analysis of conversion rates help discover in which stage of the CF we are failing at?

• #Reports Delivered on Time • # Market Research's Done

OGX Designers are in charge of producing all the graphic content for OGX-products-aligned campaigns for youth attraction. Also to create all the interactive graphic content that is going to be used to promote the organization. Works very closely with the virtual engagement manager and the community manager.

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• Management of design tools (Photoshop, InDesign, Corel Draw) (Required) • Knowledge of Design.

• Knowledge of AIESEC visual guidelines Good manage of branding.

• Create the image of AIESEC in Venezuela. Generate all the content that is going to be used in our Digital Channels (Images, GIFs, Infographics).Make sure our branding is being well implemented and that our content projects a professional image.

Imagine you are the designer for AIESEC in Venezuela. What would be the first change you would make to deliver a better design line?

Make a visual to promote an OGV campaign. Use information from AIESEC social media, be creative and show your best work.

• % of planned graphical pieces produced • % of graphical pieces delivered on time • # of educational activities about branding for the network delivered

TEAM LEADER POSITION! The NST Branding Manager is in charge of delivering the strategy to the national brand advocacy stage. This included referrals, IBOV for OGX and B2B, POP material and all the content related to this. Moreover, has the responsibility to ensure the correct application of the bluebook in all the network and give recommendations.

Manage of designers and Audiovisual producer.

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• Management of design tools (Photoshop, InDesign, Corel Draw) (Required) • Knowledge on Design.

• Knowledge on AIESEC visual guidelines • Good manage of branding.

• Experience creating campaigns and messages (Required)

1. Ensure bluebook standards.

2. Support IBOV brand.

3. Create a Referral strategy for clients.

4. Create a loyalty plan.

5. Track the implementation of the brand.

6. Network´s education

How will you ensure AIESEC branding is being respected all over the network? Propose a channel to do it.

In this position you will be in charge of delivering a loyalty plan for clients. Propose an idea to make it happen.

How will you include the IBOV brand in OGV promotion and position it as an example of social responsibility with Venezuela?

• % of planned graphical pieces produced • #Promoters • #Referrals"

The Audiovisual Producer has the responsibility to script and create all the videos that are going to be used to promote OGX Programs, AIESEC brand and DM needs.

Work very close to the social media manager and the community manager.

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• Knowledge on audiovisual making.

• Knowledge on storytelling.

• Manage audiovisual editing systems (Sony Vegas, Adobe Premiere) • Knowledge on AIESEC visual guidelines Good manage of branding.

1. Create scripts of stories about experiences.

2. Organize audiovisual material supplied by LCs 3. Edit and make videos to showcase our experiences.

AIESEC in Venezuela has not been making audiovisual content for long.

How do you propose to create a good repertoire of videos while being aligned with AI? Describe a short idea of how you will deliver a video to promote what AIESEC does in social media.

• # of videos produced • #of videos delivered on time

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The social media manager is responsible of the creative and strategic planning and development for all the social media channels in which AIESEC in Venezuela is present.

Based on innovation, target, value proposition, branding guidelines and interaction to ensure the positioning of AIESEC and its products through attraction in order to fulfill operation's needs.

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Creative thinking.

Strategic thinking Team management.

Knowledge on AIESEC visual guidelines Good manage of branding.

Experience creating campaigns and messages Channels Management Knowledge.

Digital Ecosystems understanding

1. Think and Create the strategies for our social media channels.

2. Coordinate with DM Designer the creation of art pieces.

3. Coordinate with contents post creation.

4. Suggest new ideas for content creation 5. Promotion strategy 6. Engagement strategy 7. Conversion strategy 8. Measuring and Analyzing ROI

Do a start-stop-continue analysis of our social networks and suggest actions to improve our metrics.

How will you guarantee high quality content production and campaign design in a national reality where participation and content from local committees is so low?

Make a social media channels strategy taking into account: Content suggestions, engagement strategy, conversion strategy, measuring and Analyzing ROI And how will you coordinate with your team: designer, Contents (for blog, LinkedIn and Social Networks), Community Manager and Virtual Engagement Manager.

(monthly) • # of strategies developed and implemented monthly.

• #Of reports of accomplishment delivered • #Monthly traffic to website • #Monthly new followers %Engagement • #Opens

In charge of creating the content for the blog, LinkedIn, and for social media in order to generate attraction and consideration.

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• Writing Skills.

• Knowledge on Blogging tricks.

• Basic SEO Knowledge.

• Knowledge on AIESEC way, VP, AIESEC XP...

• Creative thinking • Attentive to trends • LinkedIn knowledge

1. Make a plan and calendar for blog and LinkedIn posting.

2. Write articles for our blog and LinkedIn 3. Ensure our post have a good SEO. 4. Create attractive content to attract through our networks.

5. Concept and development of campaigns

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Attach an article you have written before What kind of content would you post in LinkedIn and the Blog? Write an article about it. Mention SEO strategies.

What kind of content is missing from AIESEC in Venezuela networks to attract LEADS? Apply them to each one.

Make a content grid, including trends that are aligned with the organization.

(Monthly) • # Campaigns on digital platforms • #Blog Post Created • #Open • #Organic Traffic

The community manager is in charge of AIESEC in Venezuela social networks. Works closely with the Social Media Team.

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• Knowledge on social media management.

• Passionate about social media.

• Knowledge on branding guidelines.

• Knowledge on each Programs Value Proposition and branding guidelines • Experience creating campaign and messages.

• Ability to plan.

How would you act during a storming in social networks, where the argument is that AIESEC promotes the 'brain drain' in Venezuela?

What are some GCPs you would incorporate from other companies, brands or organizations in social networks?

How would take advantage of tools such as SocialGest to optimize results in social networks?

1. Work together with the social media team to determine the 3. type of content we should publish.

2. Create the publication calendar for each month.

3. Make everyday post and reply comments or messages.

4. Create a community in our social media based on (Monthly) interactive content.

• #Followers 5. Management of platforms such • % Engagement as Hootsuite or any other to • % of growth in social media program media post.

• #Open 6. Participate in conversations, create a community by interaction. Be attentive to trends and make our platforms part of it.

Designers are in charge of giving shape and form to AIESEC ideas. Also to create all the interactive graphic content that is going to be used to promote the organization. Works very close to the virtual engagement manager and the community manager.

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• Management of design tools (Photoshop, InDesign, Corel Draw) (Required) • Knowledge on Design.

• Knowledge on AIESEC visual guidelines • Good manage of branding.

1. Create the image of AIESEC in Venezuela.

2. Generate all the content that is going to be used in our Digital Channels (Images, GIFs, Infographics).

3. Make sure our branding is being well implemented and that our content projects a professional image

Attach different examples of pieces you have worked on.

What would you propose as a graphic line for AIESEC in Venezuela following the established guidelines?

Attach some examples What are the graphic elements you would use to improve the visual impact of AIESEC in Venezuela's social networks? How and why would you implement them?

(Monthly) • # of designs produced • # campaigns delivered on time

Responsible for the study of the digital market and creation of strategies in order to make our different platforms a potentially commercial space with companies related to the values of AIESEC in Venezuela.

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• Creative thinking.

• Strategic thinking • Knowledge on AIESEC guidelines • Good manage of branding.

• Experience creating campaigns and messages • PR experience • Digital Ecosystems understanding

1. Think and Create promotion strategies for our social media channels .

2. Suggest and investigate potential sponsors.

3. Create, based on the PD standards, a commercial proposal.

4. Take part in conversations and trends that benefit the NGO.

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Create a list of possible enterprises that could be allies and be aligned with AIESEC. Make an strategy of contact according to PD standards and its projections.

How would you present events made by the organization through our social media?

With what type of content would you show benefits offered by our digital allies in social media?

(Monthly) • #Content strategies created and implemented.

• #Compliance with objectives through reports.

• #Sponsors

Responsible for the creation of POP attraction partners campaigns.

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• Creative thinking.

• Strategic thinking • Knowledge on AIESEC guidelines • Good manage of branding.

• Experience creating campaigns and messages • PR experience • Digital Ecosystems understanding

1. Think and create the promotion strategies for our social media channels.

2. Benchmarking activities for partner attraction of other companies.

3. Study of the needs of different companies to capture their attention through campaigns.

Make a SWOT matrix of our social networks and explain why they are generating attraction to POP What are the main B2B proposals you would present and why?

According to the last question, create a campaign for our digital system, adaptable to each platform with: Strategies, timeline, copy, projections

(Monthly) • # Campaigns made • Results of campaigns through reports • # Of registered in POP (ROI Report)

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Final responsible for coordinating the resolution of all Quality Cases of AIESEC in Venezuela. Provide education to the national network about Standards & Satisfaction and XPP implementation.

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• Advanced English (Required) • Knowledge of S&S and XPPs (Required) • Emergency/Crisis Management (Required) • Team Management (Preferred) • Clear understanding of the Customer Flow (Required) • Previous experience in the Delivery of exchange experience (Preferred) • Previous experience in case solving (Preferred) • High level of Emotional Intelligence (Required) • Assertive Communication skills (Required)

1. Work with the members of the ECB (the NST Delivery Manager of each area) in the resolution of quality cases whenever needed 2. Self-education with the International Control Board (ICB) about the trends and procedures regarding quality management in the entity.

3. Provide education to the national network regarding S&S and XPP implementation across all procedures. Work with the NSTs Delivery of each exchange area to ensure process alignment.

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Set out an innovative strategy to ensure that all AIESEC entities in Venezuela deliver leadership through the experiences we provide Mention the flow of the solution and prevention of a quality case and define your strategy to ensure that it is implemented in the AIESEC entities for Venezuela?

Consider an entity's three major challenges in S&S delivery and propose a strategy for each one of them.

• % of quality cases successfully solved • % of planned educational activities delivered • % of S&S alignment across all operations.

The community manager for I Bet On Venezuela is in charge of AIESEC in Venezuela's national brand social networks. He works closely with the creative team and Digital MKT team.

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• Management of platforms 1. Work along with the content production team to such as Hootsuite or any 3. determine the type of other to program media content we should publish post (Preferred) and in which channels • Social media management (Required) 2. Create the publication calendar for each month, in • Brand Management the respective social medias, knowledge (Required) manage daily interactions, • Clear understanding of reply to comments and the updated AIESEC Way (Required) messages • Planning skills (Preferred) 3. Create a community in our • Tracking and analytic social media based on skills (Preferred) interactive content • Experience creating 4. Synergize with the B2C team campaign and messages to ensure social media is co(Preferred) managed properly • Understanding of youth and organizational trends (Preferred)

Analyze the current state of IBOV Instagram and Facebook content (posts). Based on this prepare ideas for future content.

Prepare one post (you can decide on a topic) for IBOV Instagram and Facebook.

3. Write your ideas to use Instagram Stories and/or IGTV

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% of planned posts achieved % Engagement #Open % of growth in social media #Traffic to ICX-Website

Designers are in charge of transforming ideas into visuals. Also to create all materials that are going to be used to promote incoming exchanges and our national brand of I Bet On Venezuela. They work closely together with product developers.

• Management of design tools (Photoshop, InDesign, Corel Draw) (Required) • Knowledge on Design.

• Knowledge on AIESEC visual guidelines Good manage of branding.

1. Planning and design of graphical pieces and materials according to ICX planning and on demand.

2. Generate content that is going to be used in our ICX-IBOV channels (Images, GIFs, Infographics).

3. Ensure branding of AIESEC and all ICX products is properly implemented and that our content projects a professional image.

4. Audit and educate the network in terms of brand management for their productions."

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Imagine you are the IBOV designer What would be the first change you would make to deliver a better design line.

Make a visual to promote our country brand campaign. Use information from IBOV Social Media, be creative and give it your best.

• % of planned graphical pieces produced • % of graphical pieces delivered on time • # of educational activities about branding for the network delivered

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To track and analyze the performance of our Entity Partners (EYPs) and implement engagement strategies.

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• Advanced English (Required) • Perfect knowledge of matching stages and procedures (Required) • EXPA usage (Required) • Advanced Tracking Skills (Required) • Analytic outlook (Required) • Basic graphic design skills (Preferred)

1. Tracking and Analysis of each EYP performance for all exchange programs for each stage.

2. Provide insights in Conversion Rates improvement to the MCVPs Exchange 3. Implement EYPs engagement strategies as planned (eNewsletters and reports) 4. Supervise specific EYPs cooperation strategies (CEEDers, Ambassadors, etc).

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Make an Analysis of the current state of IR in GV,GT and GE of AIESEC Venezuela, give the main evolutions necessary to improve the relationship with our current main partners.

Make a Plan to improve our relation with Peru or Colombia with taking into consideration all of our products Create a Draft email, Imagine you are sending it to our Entity Partners with the objective of engaging them into cooperating with AIESEC in Venezuela, maintaining them informed of the current status of our cooperation, results achieved and so on.

• % of planned tracking points and reports delivered • % of planned eNewsletters sent • # of inputs provided for process optimization for Conversion Rates of the matching flow Specific KPIs depending to each initiative for EYPs

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In charge to track all of our cooperations and to be in constant contact to possible EYPs for both products.

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Tracking skills Proactive Responsible Knowledge of the products

Track the conversion rates of all of our cooperations; to be in constant communications with MCVP oGV to boost any slow process.

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What do you think is the importance of International Relations for oGV in AIESEC in Venezuela?

Which do you think are the main bottlenecks for OGV cooperations of AIESEC in Venezuela? What would you do to solve them.

How would you handle IR if there are no national cooperations for this semester?

How would you ensure fulfillment of the goals set in each of the cooperation's you make?

• Planned vs. Achieved • #APD and #RE for cooperation’s • APPLY-APD conversion rates of EYP's

Leading the other coaches, support in the implementation of national strategies and work together with the MCVP OGV in gaining perspective. Provides functional education about processes and management for Coaches who will then pass it to LC (VP, TL, members) through different touchpoints. Tracks the performance of the LC's and report to the MCVP.

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How has the coaching system for oGV improved the management of the product in AIESEC in Venezuela?

How do you think you can help evolve the product for LC's in different tiers? Briefly explain what you would do for each tier.

Besides the product, the coach would also be a leader for an LCVP, how would your leadership style help develop an entity?

Explain how would a semester under your guidance look like for an LC (activities, meetings, etc)

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• Tracking skills Brand Management (Required) • Coaching abilities Customer Flow understanding (Required) • Team Leader experience (Required) • EB experience (Preferred) • Marketing experience and understanding (Required) • PR experience and understanding (Required)

1. Real and effective monitoring of the planning of the LCs 2. Personalized training and education based on needs of the LCs 3. Implementation and tracking of specific strategies for LCs in order to improve their performance considering OD Model 4. Tracking of LCs performance and generates national reports in the stipulated time to corresponding MCVP

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Planned vs. Achieved, #APD #RE # coaching sessions delivered, # training sessions delivered # strategies co created # strategies implemented #reports delivered on time

In charge of tracking our EPs experiences. Detect the bottlenecks of each phase of the RE-CO conversion for every LC.

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Tracking skills Proactive Responsible Organized Knowledge of the product and experience with it • Innovative skills to boost operations • • • • •

Track experience of our EPs of every LC; to be in constant communication with VPs iGV for value delivery check; Ensure our Customer Experience

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What do you think is the most important activity that can increase Re-CO conversion rates?

Devise a follow-up plan for EP's that can ensure a good relationship between them and AIESEC. How would you improve our part of Value Delivery thus making sure EP's are aligned and satisfied with our service?

Design a strategy for postexperience contact providing us with showcasing and promotion of our product.

• Planned vs. Achieved • #RE and #CO for the product • Realized - Completed conversion rates

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Evaluate, track, and coach TLs network in order to achieve their planning objectives. Build regional action plans for the full achievement of S&S. Downscale national information and update with education if required.

Application of Team Minimums. Guarantee synergies with NSTs maker and coach leaders to ensure strategy implementation. Constant study of our response rate.

Ensure Compliance with Lead Nurturing Strategies.

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Tracking skills HR Knowledge Team Management Communication skills Network management Creative EB or NST Experience Area flow and KPIs understanding • Innovative thinking • Strategic and Analytic thinking Dominate • EXPA (All Analytics ) • • • • • • • •

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Track activities and performance of the coach.

Prepare and execute strategic communication plans for the network. The planning must be done each quarter.

Maintain constant communication with coach.

Ensure organizational consistency in all aspects of communication including development, organizing and cooperation in the red.

Develop, along the MCVP IGV, strategies to education the membership in sales.

Send report to MCVP before weekly meeting

Define what the communication channels should be within the network and how will you ensure that the strategies are downloaded to the VPs through the functional coach?

Propose an educational development plan for the VPs and how will this allow us to reach the goals per LC? How will you maintain the synergy between the NSTs Makers and the NSTs Coach?

# of LCs of analysis performed monthly # of LCs achieving their monthly goals % of accomplishment of S&S % LCs implementing national strategies # of co created regional strategies Downscale of information and education • # Complete Coach Team XP • • • • • •

Responsible of ensuring performance of the network in local IR. NST IR specialist is responsible for VP and TL education in the topic and for helping them with the execution of processes and strategies. NST Specialist must ensure the national strategy is being implemented in the local entities and should provide customized services if any committee needs it.

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• Know the international network.

• Know the international market and demand.

Dominate • EXPA (analytics and E2E).

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1. Responsible for the creation and delivery of the national education cycle + NST VD. Support the MC Director in the National Strategy Implementation Follow up to the performance in the national network Understand National Strategy and provide relevant inputs for faster implementation with the team.

Customize & coordinate services based on the local entities needs.

Analysis the state in IR of each entity implement the best strategy Coordinate meetings with NST IR from other countries - Present a report about APD, RE, CO and main details with our principals partners.

Ambassador for the IBOV + NST IBOV

How will you guarantee the international cooperation of LCs and how will you ensure the growth of LC2LC alliances.

How will you implement and integrate the IBOV country brand in IR. Analyze which have been our biggest suppliers in the last three administrations, consider an IR plan that allows us to grow in RE for the next Fish Peak.

• # of Educational sessions delivered.

• #APD • # EYPs • % of achievement of National • MoS Goal for Complete per cooperation.

• Process Time

Responsible of ensuring the performance of the network in sales, sales plan, sustainability. NST Sales specialist is responsible for VP and TL education in the topic and for helping with the execution of processes and strategies. NST Specialist must ensure the national strategy is being implemented in the local entities and should provide customized services if any committee need it. Create strategies and proposal innovation for each step of the customer Flow for: enablers/partners, and Exchange Participant.Implement all the MC CX iGV and Network team strategies with the network- Create strategies for product Innovation and operationalize it within the network- Create education guidelines for the LCs about organizational and functional knowledge- Work with PMs and TMs’ network- Responsible for educations Cycle and content for the iGV Network (VPs, PMs, TMs)- Sprints- Organized and updated materials.

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• Knowledge in project management • Project edition • Knowledge context of Venezuela Public relations • Sales skills - 15 hours weekly • Design Skills (preferred) • Content Creation • Availability for Attendance to NST Summit - 1 O2O Monthly • 4 Individual Chats • Experience in iGV

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Analyze the state in sales and sustainability of each entity Implement the best strategy Track sales plan implementation in each Local Committee Data of all our alliances, benefits, city, numbers of EPs that will receive, accessibility study and contracts.

Co-creation of sales portfolio.

Monitoring of new sales of new OP/ Education in sales

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Choose one of the following iGV consumers : a) Partners/Enablers b) Exchange Participant - EP. Once chosen, analyze each step of Customer Flow by identifying the current main issues within each step of the CF and suggest at least 3 improvements and evolutions for these issues.

Create a timeline for implementing a training plan based on Customer Flow and iGV timeline semester 2018.2 Create a education’s timeline to the PMs and TMs’ network based on the topics that you consider important in 2018.2

# Educational materials for iGV # co created strategies , # strategies implemented Processes guideline for the network # of Education Cycle delivered Sprints productivity #UP Scale APD, RE & CO growth with national partners • # of analysis performed • Organized and updated materials • • • • • • •

Responsible for implementing strategies to deliver quality experiences that allow us to reach the goal of MoS and maintain our quality NPS , also guarantee delivery of LEAD. Responsible of ensuring the performance of the network in housing. NST Housing specialist is responsible for VPs and TLs education in the topic and for helping execution of processes and strategies. NST Specialist must ensure the national strategy is being implemented in the local entities and should provide customized services if any committee need it.

• Customer Flow Understanding.

• EXPA & YOP Understanding.

• Standards and NPS Understanding.

• Global Family knowledge • Innovative thinking • Solution Oriented Profile

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Track, evaluate and design a strategy for Value Delivery accomplishment Tracking & implementation of NPS. Tracking & implementation of Standards National Strategy Develop new strategies and educational material for network.

Alignment of IPS and LEAD delivery Take part on Global Family strategies for EPs. Analysis the state in housing of each entity implement the best strategy Campaign to generate Global Families.

Data of global families, according to the months.

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What are the main KPIs to take into account to become 100% CO? Analyze our national value delivery conversion rates and % of standards delivery. According to our 3 main gaps, what will be your conversion rate goal in term of RE-FI and FICO? Create a timeline of implementation for solutions and improvements.

Create a strategy to educate and improve our NPS as a network.

Determine the role that the VD manager has to have with the VP

• % of S&S % of NPS • % of Achievement of Value Delivery Team goals • % of achievement of National MoS • Goal for Complete.

• # Global Family strategies and registers • # Educational materials for iGV delivery.

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In charge of tracking all of the flow of EPs for the product (from OPEN to CO). Detect the bottlenecks of each phase of the CF for every LC.

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Tracking skills Proactive Responsible Organized Knowledge of the product and experience with it • Innovative skills to boost operations • • • • •

Track applications of the EPs of every LC; to be in constant communication with VPs iGE for applications; check the profiles obtained to approve them: operational coach for the product.

What do you think is the value proposal of oGE? Give 3 strategies to improve conversion rates for oGE How will you ensure a very good tracking with each LC for the flow of the product?

Why are you applying for this position?

• Planned vs. Achieved • #APD and #RE for the productConversion rates for the product

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In charge of tracking all the flow of EPs for the product (from OPEN to CO). Discover the bottlenecks of each phase of the CF for every LC.

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Tracking skills Proactive Responsible Organized Knowledge of the product and experience with it • Innovative skills to boost operations • • • • •

Track applications of the EPs of every LC; to be in constant communication with VPs iGT for applications; check the profiles obtained to approve them; operational coach for the product

Why do you think oGT is a product that appeals to the Venezuelan youth?

Give 3 strategies to improve conversion rates for oGT How will you ensure a very good tracking with each LC for the flow of the product?

Why are you applying for this position?

• Planned vs. Achieved • #APD and #RE for the productConversion rates for the product

Track their respective group of VPs weekly and advice them to improve their processes in order to achieve the numerical and qualitative goals.

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What do you think is the importance of the coaching system for oGE/GT in AIESEC in Venezuela?

The coach would be a leader for an LCVP, how would your leadership style help develop an entity?

Give a brief follow-up plan for the VPs of the network.

Why are you applying for this position?

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• Tracking skills -Brand Management (Required) • Coaching abilitiesCustomer Flow understanding (Required) • Team Leader experience (Required) • EB experience (Preferred) • Marketing experience and understanding (Required) • PR experience and understanding (Preferred)

• Real and effective monitoring of the planning of the LCs • Personalized training and education based on needs of the LCs • Implementation and tracking of specific strategies for LCs in order to improve their performance considering OD Model • Tracking of LCs performance and generates national reports in the stipulated time to corresponding MCVP

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Planned vs. Achieved LCs jumping tiers Coaching sessions delivered Training sessions delivered Reports delivered on time

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Rol available

Constant creation, implementation, and education for the network of tools. Tools that will be created and applied in all stages of the Customer Flow in order to achieve the national goals.

• Understanding of the Customer Flow • Experience in the GT/GE network • Knowledge of delivery process • LEAD implementation experience.

Creation of tools, booklets, guides and educational videos for the network.

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Make a proposal for an educational cycle, consider the customer flow; List the number of tools needed to standardize network processes; Elaborate a timeline of process implementation.

• # of Tools implemented in the network.

• # of educational cycles • # of CO achieved

Constant creation, implementation, and education for the network of tools. Tools that will be created and applied in all stages of the Customer Flow in order to achieve the national goals.

• Understanding of the Customer Flow • Experience in the GT/GE network • Knowledge of delivery process • LEAD implementation experience,

Creation of tools, booklets, guides and educational videos for the network.

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Make a proposal for an educational cycle, consider the customer flow List the number of tools needed to standardize network processes; Elaborate a timeline of process implementation.

• # of Tools implemented in the network.

• # of educational cycles • # of CO achieved

Carries on as an International representative with other entities in order to ensure Entity Partnerships (EYPs) for fast matching processes. Manages application tracking and international solutions for Venezuelan opportunities.

Assertiveness, constant communication, proactivity and staying up to date on AMERICAS and Global GET status is essential to represent our country s the matter.

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• Supply and Demand Knowledge.

• Advance English.

• Will to learn national/ international iGET reality.

• Networking skill. Time management skill • Tracking skill.

• Communication with OGET IT NSTs in order to establish stable cooperation's by keeping in touch with the network.

• Analyze Supply & Demand (S&D) for GE & GT. • Track each LC weekly to ensure updated national EP pipeline by any means possible.

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What would be your plan to promote international relations?

Establish 3 strategies with innovation points; Carry out an analysis of regional demand and supply, then answer: -. 3 key allies of the region to achieve our goals -. Products that we must manage, such as MKT, BA, IT; Make an analysis of our portfolio, establish the advantages and disadvantages of it.

• % of planned approvals achieved.

• % of delivery of each EYP. • % of planned Entity Partnerships (EYPs) secured.

• % of tasks completed.

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As a NST Content Creator for the iCOMM team, you will be in charge of thinking, designing, creating and tracking publications to keep our members informed and to keep them committed to the National Planning of Operational and Strategic Areas.

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• Teamwork skills (Preferred) • Time management (Required) • Internal communication knowledge (Required) • Proficiency on design software (such as photoshop) (Required)

1. Manage internal communication channels (Facebook, Mail) 2. Publishing of information on time according to the ICOMM coordinator's guide 3. Create material to be used in the internal communication channels 4. Measure and present the results of communication efforts Support any other TM project at the national level when necessary

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How can we improve the interaction of our audience in our Facebook fan page and Instagram profile?

Explain what kind of content should be shared through our different iComm channels.

What is the most effective way to integrate our R&R System with our iComm strategy?

• Engagement index • # Material created • # Campaigns executed successfully

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Rol available

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Direct coach of the LCVPs TM of the assigned LCs, support the implementation of national strategies and work together with the VPs TM in adapting it to local reality. Provide functional education about processes and management for LC’s (VP, TL, members) through different touchpoints. Tracks the performance of the LC and generates national reports for the MCVP.

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LCVP, LCP Experience (preferred).

Area flow understanding.

TM processes understanding Network reality knowledge.

Availability to work virtually.

12 weekly Hours.

English (preferred)

1. Entity analysis based on MoS and KPIs 2. Entity analysis based on surveys and direct touch points 3. Manage a clear routine together with the other consultants 4. Keep close contact with the MCVP in order to be in the same page when it comes to monthly priorities 5. Set, together with the Consultants, the template of each month's Consultancy chats

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What are the main evolutions we need in order to have more effective and relevant TM area for the local committees?

Describe an ideal routine for an LCVP TM for the month of September. Include main touchpoints with other VPs, TLs, and LCP, together with the final goal of each of these touchpoints.

According to your opinion, how should support made by functional coach consultants be? Define 3 key strategies you would implement.

Select one LC and make a TM analysis. Please, include the main gaps, main strengths, opportunities

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% achievement of action plans’ KPIs and MoS monthly % of Accomplish of your assigned group # Outputs in the National tool # o2o with LCVPS done % Attendance to the Meetings % of analysis performed monthly % VPs implementing main National Strategies % of consultancies performed monthly

Responsible of Team Standards implementation support.

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Team management (Preferred) Communications skills (Required) Conflict management (Required) Understanding of Team Standards (Preferred) Statistics knowledge (Preferred)

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Implementation of team standards to the TL network.

2. Manage Team Leader Strategies 3. at national level (Take into account these strategies are for TLs of all areas).

3. Downscaling team leader strategies to local level 4. Updating AIESEC Hub content for Team Leaders.

5. Make sure that the Team Leaders carry out the Personal Development Plan (PDP) with all members of their tier.

6. Monthly performance review report for the entity and their respective areas 7. Make a report on the implementation of team standards in the entity

What are the main evolutions we need in order to have a more effective and relevant TM area for local committees?

What do you think we should implement to have TLs achieving 100% of their goals?

What do you think we need to do improve Team Standard implementation? Coming from TL synergy with LCVP's TM

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% Team Standards implementation on each entity % Productivity % Retention rate

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Member of the National Expansion Team. Responsible for providing coaching and accompaniment to the Finance and Legal management, guaranteeing the fulfillment of the promotion criteria and the evolution of the entities in the National Expansion Model.

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• VP or NST Experience depending of the sports to which you apply (Required) • Knowledge of National Expansion reality (Required) • Team Management (Excellent)

• Assertiveness (Excellent) • Training Skills (Excellent) • Performance Management (Excellent) • Time Management (Excellent)

1. Ensure compliance of the expansions budget 2. Manage resources of the expansion fund 3. Track the financial performance of startups 4. Execute strategic investments at local level 5. Ensure compliance with Finance Standards

Which synergy should you have with the area of Finance and Legal?

What do you consider is fundamental for the development of the Finance Standards in expansions?

Of the Legal Standard, what should be developed for expansions?

• # Income generated by the entities of the stage • % Investment Efficiency • % Audit Compliance

Member of the National Expansion Team. Responsible for the execution of virtual expansions. Design the online strategies to achieve the planned goals of OPEN according to national guidelines. Responsible of the sales of the product.

• VP or NST Experience Ensure OGX Process flow for depending of the sports virtual expansions to which you apply (Required) • Knowledge of National Expansion reality (Required) • Team Management (Excellent) • Assertiveness (Excellent) • Training Skills (Excellent) • Performance Management (Excellent) • Time Management (Excellent)

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Explain a strategy of innovation for the Attraction phase?.

Explain three strategies to implement that will fulfill the project of having virtual expansions?

How should virtual expansions be managed for further development?

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# RE of virtual expansion # APD of virtual expansion # CO of Virtual expansion % NPS of Virtual expansion

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Rol available Rol not available

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PR manager is responsible of representing AIESEC in Venezuela in order to achieve organizational evolution and increase quality in our operations.

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• Public Relations experience • Great planning skills • Corporate Environment Knowledge/Networking • Presentation, communication, negotiation and market segmentation/research skill • Customer oriented • Only available for a person from Caracas, Venezuela• Strategic thinking (preferred) • TL Experience (Preferred)Market segmentation skills (preferred) • Weekly availability for virtual meetings • O2O Monthly with your MCVP • 8 weekly hours (approx.)

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Execute and track the positioning strategy of AIESEC in Venezuela.

Support in the planning process of MC's events for externals.

Participate in networking and external environments to generate potential connections for positioning.

Measure advancements and impact and report to the corresponding leader.

Create a target list of national media and create national media plan.

Track press releases and appearance in media.

Identifying the main contacts and possible interactions for Government (at a local level) and embassies Participate in networking and external environments to generate potential connections for positioning and sales.

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Create a target list of national media (physical or digital).

How would you approach local governments in Caracas/Miranda and embassies? (Take into account that partnerships can involve projects in cooperation with AIESEC and our products in general. Consider our economical and political scenario nowadays, AIESEC Way and our products value proposition).

List two institutional partners you would focus on to build projects in order to scale up operations and explain your main strategies for each partner. Build a project with one of these partners, showing which product you would focus on, timeline of the campaign and expected results.

Do a market research analysis and create a prospect list of at least 5 national organizations we could approach. How we could benefit from them and how could we approach them? (Take into consideration that they may help us with the dissemination of our purpose across private and public sector.)

# Media Appearance # of events attended # of events presence % Leads for PD # of accounts upscaled # New partners • % of prospected accounts • • • • •

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PD manager is responsible for all sales team for MC sustainability.

• GET Knowledge 1.

• Corporate environment knowledge/Networking 2.

3. presentation • Presentation, communication, sales, planning and negotiation 4. skills.

• Customer oriented • Only available for a person from Caracas, Venezuela.Strategic thinking (preferred) • TL Experience (Preferred) • Market segmentation skills (preferred) 5.

• Weekly availability for virtual meetings • O2O Monthly with your MCVP • 8 weekly hours (approx.)

• Weekly priorities setting and report

Create a sales strategy according to MC sustainability needs.

Track by a CRM system.

Measure advancements and impact and report to the corresponding leader.

As an account manager (this role is included in PD Manager role), one of your missions is to retain and satisfy your customers. You must make cold calls, attend networking events, and schedule marketing calls. After identifying a particular client or potential client, account managers are in charge of all processes for our clients.

Run all the campaigns and strategies to increase the sales.

They should be included in our portfolio and you should be aware of our sales national timeline.

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Create a Timeline of your role, including your main deliverables.

What would you change of our current national portfolio?

Do a market research analysis and create a prospect list of at least 7 national possible partners we could approach. How we could benefit from them and how could we approach them?

As a PD Manager, what will be your contribution for operations?

NEW SALES: • # Exchanges Opened and Approved • # Qualify Leads • # Proposals Sent • # Sales Meeting • # Organizations Contacted • Net Promoter Score • % Growth on revenue ACCOUNT MANAGEMENT • # Exchanges Opened and Approved • # New Proposals Sent • # Partnership Meetings • # Partnership Calls • % Revenue per partner

Event Manager is responsible for all pre event sales (this role will respond to two MCVPs: Finance and Legal and PD). *This role will last 1 MC year.

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• 1 O2O Monthly with your MCVP - 8 weekly hours (approx.)

• Weekly priorities setting and report • Public Relations experience • OC experience (preferred) • Presentation, communication, sales, planning and negotiation skills.

• Great planning skills • Corporate Environment Knowledge/Networking presentation.

• Customer oriented • Only available for Caracas, Venezuela- 1 MC year (availability)

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Create a sales strategy according to the congresses’ needs.

Track by a CRM system.

Measure advancements and impact and report to both leaders (F&L and PD).

As an account manager (this role is included in Events Manager role), one of your missions is to retain and satisfy your customers. You must make cold calls, attend networking events, and schedule marketing calls.

After identifying a particular client or potential client, account managers are in charge of all processes for our clients.

Run all the campaigns and strategies to increase sales. They should be included in our portfolio and you should be aware of our sales national timeline.

It is, basically, a PD Manager (New Sales and Account Manager) but only focused in national events, even you could take into account local events, but the priority will be our 4 events: NSM, ANC, NatCo, LDS.

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Mention 3 strategies you would implement to ensure regional and local conference sustainability.

Create a Timeline of your role, including your main deliverables.

Mention how would you sell our congresses to a possible new partner. Take into consideration value proposition, operational timeline, number of AIESECers going to a congress, total membership in AIESEC in Venezuela, etc.

Who would be your 5 main partners in this role?

• # of New Partners Profitability of Event Sustainability of Event • # of meetings

TEAM LEADER POSITION. The OCP is responsible for all delivery of 60th anniversary event, including OC Team selection, sales, etc.

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• Public Relations experience • OC experience (preferred) • 1 O2O Monthly with your MCVP • 8 weekly hours (approx.) Weekly priorities setting and report • Public Relations experience • OC experience (preferred) Presentation, communication, sales, planning and negotiation skills.

• Great planning skills Corporate Environment Knowledge/Networking presentation.

• Customer oriented - Only available for Caracas, Venezuela

1. Select OC Team 2. Deliver the 60th anniversary event

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Create a timeline of your role including your main deliverables.

Mention 2 strategies you would implement to ensure the event’s sustainability.

Mention how would you sell our event to a possible new partner.

Take into consideration our value proposition, operational timeline, total membership in AIESEC in Venezuela, etc.

Who would be your 5 main partners in this role?

• # of New Partners Profitability of Event Sustainability of Event • # of Assistants# of meetings

Dania de Jesús - dania.dejesus@aiesec.net Carmelo Balasnoa - carmelo.balasnoa@aiesec.net Victor Zapata - victor1.zapata@aiesec.net Aníbal Cabezas - alejandro.cabezas@aiesec.net Felipe Laucho - edgar.laucho@aiesec.net Davitza Rodríguez - davitza.rodriguez@aiesec.net David Sánchez - david.sanchez2@aiesec.net Ophir Barrios - ophir.barrios@aiesec.net Fadia Frangie - fadia.frangie@aiesec.net Enrique Ódreman - enrique1.odreman@aiesec.net César Vásquez - cesar.vasquez@aiesec.net Paola Becerra - paola.becerra@aiesec.net Vanessa Andrades - vanessa.andrades@aiesec.net

The bravest generation

Venezuela has seen!