AI 1415 q3 report presentation im

Information management

IM Sub-Team IM BOTTOMLINE 1.Finish the building & execute the implementation of a new information system which enables us to be fast & eďŹƒcient to achieve 2015 2. Implement a new customer flow which makes us able to automatize our processes where human interaction can be lowered.

Gabi. Main responsible for CFs implementation, network & RDC communication, etc Mike. Main responsible for system development.

AIESEC International Q3 2014 Report

OUTCOMES Have the new system ready and able to run our basic operations

Awerness is built in the network regarding the change in our customer flow & financial model

75% of the system ready

Weekly newsletters sent (open rate: 87,9% & 46,4%) Webinars (630 subscribers) MC checklist: 112 entities filled 80% or more‚

Until Q3 review

Until IC

Q3 PROJECT MILESTONES CHECK The new system is regulary improved due to continous feedback

The network is educated on & started implementing the new customer flows

All mayor issues resolved in less than 24 hours

Challenges in communication after IC 62 entities didn’t fill anything in the MC checklist

MAIN KPI: Members with login • Number of user on myaiesec.net: 29 659 • Number of users on GIS: 14 773 (49,8%) – 2nd of October • [Number of members 28th of October: 35 812]

AIESEC International Q3 2014 Report

System logic

Development current state EP side Signing up

Completing profile

Meaning of colors: -­‐ green: 80-­‐100% -­‐ yellow: 60-­‐80% -­‐ Red: less than 60%

Applying

Getting matched

Signing AN

Filling EP timeline

aiesecer Creating opportunities (visible in CRM & OP)

Getting leads in the CRM

Shortlisting

Matching

Tracking quality standards

Development current state Messaging (check your messages Jď Š

Masters Board

Analytics

MC visa & partnerships

Payment schemes

Migration

Next steps

Full migration

OP & analytics ready

Weekly communication (NLs, webinars) AIESEC International Q3 2014 Report

Short term matchability

Final contract signed