Issuu

2018

DECEMBER ISSUANCE

TABLE OF CONTENTS 4

FROM THE DESK OF CEO

HIGHLIGHT

DIVISIONAL ACTIVITY 8

COMMERCIAL

HUMAN CAPITAL MANAGEMENT (HCM) HEALTH SAFETY SECURITY & ENVIROMENT (HSSE)

Decisions based on information contained in this newsletter are the sole responsibility of the user. Thus, Port of Tanjung Pelepas as well as its Senior Management, Management and employees shall have in particular no liability or responsibility whatsoever for any direct or indirect or consequential loss to any person caused by or arising from any information - whether correct or incorrect - supplied by Port of Tanjung Pelepas by this newsletter.

CORPORATE

Disclaimer - Newsletter for internal circulation only

IT & SYSTEM

OPERATIONS

PROJECT INTEGRATION (PID)

INTERNAL AUDIT

UPCLOSE & PERSONAL 33

REYNER JARIMAN

MARIATUL QIBTIYAH

EDITORIAL TEAM ADVISOR MUHAMMAD ABDULLAH HATTA

EDITORIAL • AZRINI REEZAN ABD LATIFF • MOHD AZHARI MOHD SIRAT • MUHAMMAD A RAHIM BAJRAI • MOHD AZHAM ABD RAHMAN • SULAIHA NAJIHA BADERI • SYAZWANI ELYA SHAHARUDDIN • NORHAMIZAH HUSIN•

MARITIME FEATURE 36

PORT OF KAOHSIUNG

NEWS CLIPPING

CSR

CERTIFIED TO ISO/IEC 9001:2015 , CERT. NO. : ISO 9001-0048188

CERTIFIED TO ISO/IEC 9001:2015 , CERT. NO. : KLR 0197070

CERTIFICATE NO: KLR 0197069

FROM THE DESK OF CEO

NEW YEAR MESSAGE

Happy New Year, and Moving on to safety, our commitment towards the best safety culture warm greetings as we intensifies with various initiatives implemented at all level and across begin 2019! divisions. During our annual Safety Day celebration in May last year, I had also launched the Fatal 5 Campaign as part of an ongoing initiative by I want to take this APM Terminals and other major ports around the world in rolling out the opportunity to thank all of Fatal-5 Standards. Apart from reinforcing the existing process and you for your contributions monitoring system, we have also rolled out several safety communications to the success of PTP. and training programs such as the risk assessment, consequence management, placement of additional safety signage across terminal area I am pleased to see the efforts that we have put in to instil the right culture and many more. to ensure each member of PTP works together towards a common goal that will ultimately benefit both the employees and the Company. As for security, we have also successfully implemented and installed the Closed-Circuit Television (CCTV) and Access Control System (ACS) to 2018 BUSINESS REVIEW strengthen our comprehensive integrated intelligent security system. Our positive track record of achieving annual volume throughput growth is demonstrated by our success in handling a total of 9.0 million TEUs as compared to 8.4 million TEUs recorded in 2017. The increase in total throughput has been mainly due to our focus in constant investment towards developing our human capital, dependability and reliability of equipment and facilities, improvement of productivity, customers’ satisfaction and the constant strengthening of our stakeholder relations.

A significant investment was made towards our equipment acquisition, preventive maintenance initiatives as well infrastructure upgrading programme. Early last year, we finally welcome another 4 of the region’s tallest ship-to-shore Quay Cranes, in addition to the 4 existing cranes we received at end of 2017. Apart from the quay cranes, we have also inked a collaboration agreement to refurbish a fleet of 35 existing IMPSA RTGs as well as the 120 Terberg Prime Movers.

In 2018, we became the first port in the world to depart a vessel with a final load over 19,000 TEUs. The milestone was accomplished on 18 August 2018 when Mumbai Maersk, one of Maersk’s 2nd Generation Triple-E vessels left our terminal with the record load of 19,038 TEUs. Additionally, due to operational improvement initiatives and consistency in productivity, not only did we accomplish to meet our SLA requirement but had also successfully broken numerous PMPH all-time records.

In terms of infrastructure upgrading, Berth 5 and 6 have been successfully upgraded in February 2018 and for the channel dredging works, which will increase the current draft from 16 meters to 18.5 meters, the project is now 95% accomplished and is expected to be completed soon.

There is no doubt that our workforce is the key asset for PTP. It is with the determination and dedication of our people that we continuously generate long-term value for our stakeholders. To date, the company has invested a substantial amount of budget to continuously equip our staff with functional, technical and leadership skills to ensure sustainability and future success of the company. In November 2018, PTP’s commitment in supporting national human capital agenda of growing Malaysia’s skilled workforce continues with the signing of a Memorandum of Understanding (MOU) between PTP and the Ministry of Education (MOE). This initiative aspires to establish links between the academia and the industry and build more collaborative networking in human capital development and Technical and Vocational Education and Training (TVET) institutions.

PTP has also been making positive headway in our effort to create meaningful values to our customers and stakeholders. In July 2018, we are honoured to receive an inaugural one – day working visit from the Ministry of Transport Malaysia (MOT) delegation led by YB Anthony Loke Siew Fook, Minister of Transport. Other notable engagement activities happening last year include commercial networking sessions with prospect investors based in Singapore, local media familiarisation to PTP program, a working visit from the Director of Department of Environment Johor, Datuk Dr. Mohammad Ezzani Mat Salleh and many more. On the other hand, to further promote work life balance amongst employees, various activities were organized throughout 2018 such as the Family Day Celebration, Bubur Lambuk Gotong Royong and Distribution, School Refurbishment and Gotong Royong Perdana, Hari Raya Aid Distribution, Coffee Break sessions, Health & Wellness Program and many more.

2019 BUSINESS OUTLOOK

On top of that, we must also make sure that our equipment availability and reliability need to be continuously at its best condition. As such, we will We recognise that we will continue to operate amidst a volatile business also continue to purchase new equipment as well as investing in ensuring environment as a result of the on - going US – China Trade War, the reliability of the existing equipment and system. unpredictable supply and demand in the container shipping industry and dynamic alliances movement and consolidation between carriers. We will also set to enhance our IT based system. This year, we are looking to roll out our new terminal operation system with the Additionally, with demographic changes and the increased globalization as implementation of NAVIS N4 as well as finalising the development of our well as regional growth continue to drive the advancement of container ERP system. transport, the investments in port infrastructure, global supply and demand cycles have also created stiffer competition between ports across the Last but not least, a new chapter of PTP will soon commence where we South East Asia (SEA) region especially when it comes to our competitors will be introducing PTP latest Vision and Mission as well as embarking on like PSA and Westports. the “PTP Way of Working” journey that involves a combination of a standard operating system and a “LEAN” problem solving approach. With Nevertheless, the Senior Management Team is optimistic that our 2019 customer based and continuous improvement culture at PTP, this exciting throughput projection of 9.5 million TEUs is attainable if we can build on journey will drive us forward to become more competitive regionally. This our performance and continue delivering the service levels and in return will enable us to further contribute positively to the economic and productivity required. social benefits of Johor state, but most importantly to the Gelang Patah community. To handle the increasing volume and other requirement set forth by our customers this year, we must ensure that we deliver on the SLA and EMBRACING 2019 productivity level accordingly. To do that, we will continue looking at creating the best initiatives to supplement such growth while making 2019 will bring its own challenges but I am certain that by working together certain that the employees are provided with the best tool and support as a team, we can achieve our target and collective goals. Let us therefore system. We will gear up our operational resources by increasing the level build on our performance last year and deliver the best service levels and of knowledge of our workforce via continuous training, especially involving productivity as we move ahead. our workforce in Operations and Engineering. Having shared my thoughts as we begin a new year together, please The Senior Management Team will also continue to provide visible accept my very best wishes to you and your family for a prosperous 2019. assurance, leadership and full involvement towards our journey in empowering the safety culture, thus realizing the vision to make PTP as the safest place to work.

Marco Neelsen Chief Executive Officer Pelabuhan Tanjung Pelepas Sdn Bhd

HIGHLIGHT

PORT OF TANJUNG PELEPAS SETS WORLD RECORD TO DEPART OVER 19,000 TEUs VESSEL 19 August 2018 –– PTP became the first port in the world to depart a vessel with a final load over 19,000 TEUs. The milestone was accomplished on 18 August 2018 when Mumbai Maersk, one of Maersk’s 2nd Generation Triple-E vessels left the port with the record load of 19,038 TEUs. The vessel, deployed on the Asia-to-Europe Service (AE5) arrived from Shanghai, China to PTP and is now en route to Port of Rotterdam, Netherlands. Efficient planning and execution of container operations and good optimization of resources were identified as the reasons behind the feat. PTP Chairman and MMC Group Managing Director, Dato’ Sri Che Khalib Mohamad Noh in his statement remarked that the latest achievement is testament to PTP’s commitment in providing best in class service for our customers. “As Malaysia’s leading ports & logistics operators, we take pride in our ability to anticipate and understand the needs of our customers as well as our agility to adapt to the changes of the industries that we operate in, in order for us to stay ahead.” “As such, we are very proud of this significant milestone as it is only made possible by the passion and commitment of our employees and all parties involved. PTP will build on our performance and deliver the service levels and productivity required to meet the demand of our customers and stakeholders.” Che Khalib added.

“Various continuous investment and improvement activities have been successfully executed and are currently taking place to ensure that we are able to achieve our target set forth for this financial year, and more importantly to safeguard PTP’s position amongst the top transhipment hub in the world.” he added. Keith Svendsen, Chief Operating Officer of APM Terminals explains that the record load is the result of outstanding dedication and full focus from everyone to set up the right operational conditions. “The record-breaking load marks a sign of strategic progress for Maersk. This record on most loaded containers during a port stay is one of many illustrations showing that APM Terminals is well-positioned to become a company of operators who are proud, passionate and world-class at servicing our clients. Our hubs are currently breaking existing productivity records. Port of Tanjung Pelepas is one of the hub terminals where productivity is currently high,” says Keith Svendsen. PTP is currently embarking on an ongoing equipment acquisition, preventive maintenance initiatives and infrastructure upgrading programme worth over RM1.2 billion. The programme includes the purchase of new quay cranes with spreaders, rubber-tyred gantries and prime movers, berth upgrading and the deepening of channel to accommodate the new generation of mega vessel that will berth at PTP. PTP recorded a total throughput volume of 8.4 Million TEUs in 2017 and is projected to handle a total throughput target of 9 Million TEUs this year.

PTP Chief Executive Officer, Marco Neelsen comments that despite the robust conditions, PTP continues to witness a steady volume growth by delivering high efficiency in productivity and competitiveness.

HIGHLIGHT

PORT OF TANJUNG PELEPAS & JOHOR PORT BERHAD PARTICIPATE IN JOHOR PORT WEEK 2018 From 27 October – 31 October 2018, Pelabuhan Tanjung Pelepas Sdn Bhd (PTP), together with Johor Port Berhad (JPB) participated in Johor Port Week 2018 held at Double Tree (Hilton)Hotel, Johor Bahru. The program, organized by Lembaga Pelabuhan Johor (LPJ), kicked off on 27 October 2018 with Ports of Johor Treasure Hunt activity that started from PTP and ended at Plaza Angsana, Johor Bahru. A total of 44 teams from various port communities in Johor participated in the activity in which 7 teams represented PTP and another 8 teams represented JPB. During the flag off ceremony, PTP Chief Executive Officer, Marco Neelsen and JPB Chief Executive Officer, Shahrull Allam Shah Abdul Halim had the honour to officiate the treasure hunt activity, together with Johor Port Authority General Manager, Muhammad Razif Ahmad and Johor Port Authority Assistant General Manager (Corporate Services & Development Division), Ahmad Salhin Bin Mustapa. The official launching ceremony, held on 29 October 2018 at Double Tree (Hilton) Hotel, Johor Bahru was officiated by Transport Ministry Deputy Secretary-General (Management) Datuk Jana Santhiran Muniayan, together with Chairman of Johor Port Authority, Dato' Abdul Rahim Bin Ramli and Johor Port Authority General Manager, Muhammad Razif Ahmad. Also attended the launching ceremony was PTP Chief Executive Officer, Marco Neelsen, JPB Chief Executive Officer and Shahrull Allam Shah Abdul Halim as well as several senior management personnel from both PTP and JPB.

Various activities were organized throughout Johor Port Week 2018 including a 2 two days conference on ports and logistics 2025, Executive Talk, B2G Dialogue Session, exhibition and many more. During the second day of the conference, PTP Chief Executive Officer, Marco Neelsen was also featured as one of the conference speakers discussing a topic entitled “ South Asia Perspective: Industry Transformation In Maritime Sector”. On 31 October, during the Johor Halal Logistics 1.0 conference, JPB Chief Executive Officer, Shahrull Allam Shah Abdul Halim took the centre stage by delivering a presentation on topic entitled “ Risk Management in Halal Value Chain : Asses, Control & Communicate”. A port tour to PTP and JPB was also organized where around 40 port users participated in Johor Port Week 2018 were brought to the ports to experience the port environment. A total of more than 1000 attendees participated in the events organized throughout the week. Johor Port Week 2018 aims to promote Johor ports’ development and supply chain initiatives as well as projecting the potential and opportunities in the Johor maritime industry. The participation of PTP and JPB at the event was part of the on-going respective companies’ stakeholders’ engagement initiative to strengthen relationship between the companies and its relevant business partners including the customers, port community and government entities

7 .

CORPORATE

PTP WELCOMES JOHOR BAHRU DISTRICT OFFICER AND DELEGATION

On 1 November 2018, PTP hosted a familiarisation visit from the Johor Bahru District Officer, Tuan Haji Redha Bin Dato’ Haji Abdul Kadir and his delegation. Tuan Haji Redha Bin Dato’ Haji Abdul Kadir was welcomed by PTP Chief Executive Officer, Marco Neelsen and members of PTP Management Team. The event started off with a comprehensive briefing on PTP’s operational and core businesses, on-going development and future plan as well as PTP’s socio-economic contributions to Malaysia and Johor state, and followed by a visit to the Marine Control Centre, Level 7 Wisma A PTP. The delegations were then taken for a boat ride along the Sungai Pulai area and a visit to both Terminal and Free Zone District B to have a better close up and understanding on PTP’s day to day operations. The familiarisation visit by the Johor District Officer and his officers to PTP is part of PTP’s stakeholders’ engagement program focusing at fostering relationship with various state agencies. A strong and effective bilateral relation between PTP and local government agencies such as the district office will ensure continuous support and commitment from both sides while at the same time bring good image to PTP as a proactive and responsible business organization respectively.

CORPORATE

PTP AND MALAKOFF PARTICIPATE IN HARI ALAM SEKITAR NEGARA 2018

On 21 October 2018, PTP and Malakoff Corporation Berhad (Malakoff), members of MMC Group participated in Hari Alam Sekitar Negara 2018 (HASN 2018) that was held at Institut Pendidikan Guru, Kampus Tun Hussein Onn, Batu Pahat, Johor. With the theme “Alam Sekitar Tanggungjawab Bersama” selected for this year’s celebration, PTP and Malakoff’s participation in the event was part of the companies’ continuous commitment and support towards the cause championed by Department of Environment to strengthen awareness of environment sustainability and healthy lifestyle amongst the public. The event was graced and officiated by Dr Sahruddin Bin Jamal, Johor Chairman of Health, Environment and Agriculture Committee, who was also the official representative of Johor Chief Minister, together with Tuan Haji Zulkiflee Bin Haji Abbas, Batu Pahat District Officer. Also present were Chew Peck Choo, Yong Peng Assemblywoman, Mokhtar Bin Abdul Majid, Deputy Director (Operation) Department of Environment Malaysia, Dato’ Dr. Mohammad Ezanni Bin Mat Salleh, Director of Johor

Department of Environment and Tuan Haji Shafiei Bin Ahmad, YDP Batu Pahat Municipal Council. Representing PTP and Malakoff at the event were Marco Neelsen, Chief Executive Officer of PTP, Mohd Shokri Daud, Senior Vice President of Local Generation Division, along with several management committee members of PTP and Malakoff. A host of fun filled and insightful activities was organised throughout the two days program such as religious talk, aerobics session, career and product exhibitions, free dental and health check-up as well as lucky draw. As part of the co-sponsor of this year’s event, PTP was also involved in the HASN 2018 Fun Run Event that saw more than 150 runners, including 35 PTP staff charged through a 4.5 kilometres route around Batu Pahat area. As responsible and proactive corporate entities, the participation of PTP and Malakoff in Hari Alam Sekitar Negara 2018 was also aimed to strengthen the relationship between the companies and government entities as well as the local community.

CORPORATE

PTP SIGNS CORRUPTION – FREE PLEDGE

24th September 2018 — PTP in collaboration with Malaysian Anti-Corruption Commission (MACC), continues its strong commitment towards a culture of integrity by signing the Corruption – Free Pledge (CFP) to inculcate good values in order to make PTP a high performance organisation, efficient, responsible and adopt a high standard of governance, trust and integrity. Held at Port Briefing Room, Wisma A PTP, the pledging and signing ceremony was led by PTP Chief Executive Officer, Marco Neelsen, witnessed by the Director of MACC Johor, Dato’ Hj Azmi Hj Alias. Also present during the event were PTP Senior Management team members as well as Head of Departments and MACC officials. The corruption free pledge is an initiative taken by PTP, with the full support from MACC that emphasizes on the pledge and oath voluntarily taken by PTP’s leadership and employees in an individual capacity to hold each accountable and responsible for carrying out duties and to hinder from engaging in any corruption misconduct throughout respective tenure. This effort is also aligned with the MMC Group’s commitment towards having a strong culture of high ethical practices as well as embedding the ethical values in all business practices.

CORPORATE

PTP AND JPB JOIN JOHOR PORT AUTHORITY IN HOSTING MALAYSIA’S SOUTHERN GATEWAY RETRO BOWLING PARTY WITH JOHOR MEDIA MEMBERS 13 November 2018 — PTP and Johor Port Berhad (JPB), together with Johor Port Authority (JPA) successfully co-organized Malaysia’s Southern Gateway Retro Bowling Party with Johor Media members. Approximately 70 participants and guests representing various media agencies in Johor participated and attended the event. The inaugural event, held at Daiman Bowling Centre, Johor Bahru aims to fortify the relationship between JPA – PTP - JPB and media members, as well as to extend appreciation of the media’s support and commitment towards the organisations over the past years. The event was also attended by JPA Assistant General Manager (Corporate Services & Development Division), Ahmad Salhin Bin Mustapa, whereas PTP and JPB Management team were represented by PTP Head of Government Liaison & Free Zone Authority, Nasution Saad Putra Saad and JPB Senior Manager (Commercial), Dinesh Shanker Supramaniam.

At the end of the event, NSTP UDA 1 from New Straits Times Press (NSTP) was crowned as champion for the night and the team took home an assortment of gifts jointly sponsored by the organisers. The first runner up was awarded to team La Bamba from Best 104 FM while the third place went to Bes RTM from Radio Televisyen Malaysia (RTM) respectively. The participation of PTP and JPB at the event was part of the on-going respective companies’ stakeholders’ engagement initiative to strengthen relationship between the companies and its relevant stakeholders and subsequently empower MMC Group of companies brand to a larger and wider audience.

1st Place—NSTP

2nd Place—Best 104

3rd Place—RTM

CORPORATE

PTP STRENGTHENS LOCAL MEDIA RELATIONS WITH FAMILIARISATION VISIT AND MEET & GREET SESSION WITH CEO

On 10th October 2018 - As part of PTP 2018 Media Engagement Programme, Corporate Affairs had successfully organised a one day media familiarisation visit and meet & greet session with PTP CEO, Marco Neelsen to share and showcase on PTP latest investment and development. The media delegation, comprising of around 20 journalists, photographers and videographers from several media organisations based in Johor and Kuala Lumpur such as TV3, RTM, Utusan Malaysia,The Star, Kosmo!, The Edge, New Straits Times, Bernama, The Malaysian Reserve, Focus Malaysia, The Sun, Nanyang Siang Pau and Sin Chew Daily.

A special press conference was also organized afterward where Marco spent around 40 minutes to answer questions posed by media personnel regarding PTP terminal and free zone development and investment as well as other matters related to regional and global trade industry. The event was concluded with members of the media were taken for a boat ride along the Sungai Pulai area and a visit to both Terminal and Free Zone District B to have a better close up and understanding on PTPâ€™s day to day operations. It is hopeful that the engagement will further strengthen the relationship between PTP and media members and subsequently empower PTP brand both locally and internationally.

The delegation was warmly received by PTP Chief Executive Officer, Marco Neelsen, PTP Chief Financial Officer, Muhammad Abdullah Hatta and PTP Head of Commercial, Prakash Thurairasasingam along with several selected PTP Management Team. Also present during the event was Azlina Ashar, Head of MMC Group Communications, who was the head delegation of the day. The event started off with a Meet & Greet session between the media personnel and PTP CEO at Balcony area, level 5 Wisma A and followed by a lunch session at the lounge area. The media delegation were then ushered to the boardroom for a comprehensive briefing on PTPâ€™s operational and core businesses, on-going development and future plan as well as its socio-economic contributions to Malaysia and Johor state.

CORPORATE

PTP HOSTS INAUGURAL CAREER INSIGHT PROGRAMME FOR YOUNG UNIVERSITI MALAYSIA TERENGGANU (UMT) UNDERGRADUATES

On 30 November & 1 December 2018, PTP in collaboration with University Malaysia Terengganu (UMT) had successfully organized the inaugural PTP 2018 Career Insight Programme with 35 UMTâ€™s students from various maritime studies such as the Maritime Management Studies, Nautical Science and Maritime Technology Applied Science. PTP 2018 Career Insight Programme is one of many partnership CSR and Human Capital programmes between PTP and UMT that aims to provide participating students with an insight into the way PTP operates, as well as an insight into the type of careers and the working environment students could potentially have whilst working in the port industry. Throughout the two days programme, participating students were trained and exposed to different complex job dynamics and job requirement, involving job attachment in various divisions and departments within PTP such as the Marine Services, Operations, Health, Safety & Environment (HSE). At the end of the programme, the students were also required to do a presentation based on their attachment experience, observation and recommendation. The closing and prize winning ceremony was held in Port Briefing Room (PBR), Wisma A where PTP Chief Executive Officer, Marco Neelsen and PTP Chief Financial Officer, Muhammad Abdullah Hatta presented best group presentation awards to the participating students. This positive collaboration through CSR based educational programme not only provide good platform for young undergraduates to acquire additional knowledge understanding on matters involving their respective studies, but more importantly able to expose them to day to day business and operations as well as the required competencies to work in a port like PTP. Apart from the PTP 2018 Career Insight Programme, other programmes in the pipeline include Career Talk, Structured Internship Program (SIP) as well as the 3U1I (3 years university and 1 year Industry) program that will commence early 2019 involving 7 undergraduates from UMT.

CORPORATE

NEW READING AND LEARNING MATERIALS FOR 13 PRIMARY SCHOOLS IN JOHOR FROM MMC SMART CIRCLE PROGRAMME

Members of MMC Group in the southern region displayed exemplary team work by working together in a joint Corporate Social Responsibility (CSR) initiative dubbed as MMC Smart Circle Programme. The collaborative CSR project was held on 21 November 2018 and comprised full involvement from PTP, Johor Port Berhad (JPB), Senai Airport Terminal Services Sdn Bhd (SATSSB) and Senai Airport City. Organised for the second time, the MMC Smart Circle Programme continued in 2018 to assist in the development of students and schools in Johor by providing learning materials and upgrading school libraries. The programme was also aimed at enhancing academic growth and inculcation good reading habits amongst the students. A total of RM65, 000 of zakat funds was contributed to 13 selected primary schools in Kulai, Johor Bahru and Pasir Gudang. The handover ceremony was held at Senai Aviation Business Terminal, where each of the schools received a total of RM5, 000 contributions in form of library reference books and learning equipment such as printers and projectors. The auspicious ceremony witnessed the school principals receiving the contributions that were handed over by PTP Chief Financial Officer, Muhammad Abdullah Hatta, SATSSB Chief Operations Officer, Noor Safura Said and an official representative from Kulai District Education Office, Che Mustapa Che Ismail. Also in attendance were representatives from MMC Group of Companies, officials from Johor Education Office, school principals, teachers and students. At the end of the programme, the students were taken on an educational visit around Senai International Airport where they were briefed on luggage system, check-in system and passenger safety system.

CORPORATE

CORPORATE INTEGRITY The word integrity has been given a wide meaning; the most common reference to integrity is consistency in uprightness. Consistency has been identified as the key component in determining an integrity act. As integrity actions refer to alignment between what one does and what one says, it was asserted that doing and saying should belong to the same hole where a person with integrity is usually seen as being consistent between their actions and what they purport to honour. Their upright conduct is made possible through steadfast adherence to unbending principles and standards, and his character has been marked by an undaunted quest for important ends far larger than his own needs, comfort and interest.

Corporate integrity is measured by what a company does or does not do even when no one is looking. Integrity is violated when corporate governance policies and procedures are disregarded in the quest for personal and corporate gain. Corporate integrity is ultimately dependent on the application of the right values in day-to-day decision making in the business. Relevant and proportionate policies, procedures and controls operating within an appropriate compliance framework provide critical support in driving the right values through the business. To be effective compliance needs to actively support and guide all business decisions so that they are made in full awareness of, and in agreement with your organisationâ€™s purpose, culture and values. When combined, a culture of integrity and strong compliance framework will allow us to confidently state: â€œOur people understand the right thing to do, we do the right thing and we know we do the right thingâ€?. Corporate Integrity Implementation Strategy

CORPORATE

CORPORATE INTEGRITY Corruption-Free Pledge (CFP) Corruption Free Pledge is an initiative to demonstrate honesty, sincerity, work commitment and the desire to develop a more conducive and corruption free working environment, emphasis on responsibility and trust. It is an oath voluntarily taken by an organisationâ€™s leadership and staff in an individual capacity to hold each of them accountable and responsible for carrying out their duties and to hinder them from engaging in any corruption misconduct throughout their tenure.

The signing of the pledge marks the first step in combating corruption in the company. It is a manifestation of commitment by the company to observe ethical business practices and to ensure that all its officers carry out their duties responsibly. With renewed allegiance towards upholding business integrity, companies are encouraged to evaluate and measure the level of integrity that is being practised in the day to day operation of the company.

The Enterprise Risk Management Section (ERMS) of the Corporate Assurance Department was responsible for the development and management of the company-wide risk management, business continuity and the corporate integrity programs and initiatives. For more details on ERM functions, please liaise with the ERMS team or En. Mohd Fairuz Mohamed Kapi, Head of ERMS.

COMMERCIAL

PTP AND SENAI AIRPORT CITY CO-ORGANIZED BUSINESS NETWORKING SESSION IN SINGAPORE

On 3rd September 2018, PTP with the support from Senai Airport City Sdn Bhd (SAC), had successfully co-organized a business networking session entitled An Afternoon with Port of Tanjung Pelepas & Senai Airport City “Opportunities To Grow Your Business With Us” held in Suntec Singapore Convention and Exhibition Centre. The inaugural event was part of joint marketing efforts in providing opportunity for prospect investors based in Singapore to do business in PTP Free Zone area as well as at SAC. The event also featured PTP Free Zone business partners, CJ Century Logistics, Tiong Nam, Tasco, Pan Asia Logistics Investment, Mapletree, Boustead Lands, Axis REIT and MIDF. Amongst the dignitaries present in the event were MMC Group Managing Director and PTP Chairman, Dato’ Sri Che Khalib Bin Mohamad Noh, President of Singapore Manufacturing Federation (SMF), Douglas Foo, Director of MIDA Singapore, Sikh Shamsul Ibrahim and Singapore Air Cargo Agents Association Chairman, Steven Lee. Representing PTP and SAC in the event were PTP Chief Executive Officer, Marco Neelsen, MMC Group Property General Manager, Gan Seng Keong, along with several PTP and SAC Management personnel. During the event, Marco Neelsen also presented a topic on business opportunities readily accessible in PTP Free Zone and Senai Airport City especially with regards to manufacturing, logistics consolidation and distribution activities, as well as its comprehensive connectivity. A business networking session and luncheon were also organized for all parties present to mingle and exchange business contacts as well establish mutual business opportunities with each other accordingly. The collaboration between PTP and SAC in organizing the event was part of both companies’ initiatives to continuously create brand awareness and market business opportunities to regional investors. Apart from that, it was also an effort to strengthen relationship between both companies and their relevant business partners including the customers and associations.

COMMERCIAL

PTP ORGANIZES BUSINESS LUNCHEON WITH SINGAPORE â€“ GERMAN CHAMBER OF INDUSTRY AND COMMERCE

On 1st October 2018, PTP, with the support from Senai Airport City Sdn Bhd (SAC), had successfully co-organized a business networking session with Singapore â€“ German Chamber of Industry and Commerce at Orchard Hotel Singapore. The event was graced by His Excellency Nikolaus Graf Lambsdorff, German Ambassador to Malaysia and Dr Ulrich A. Sante, German Ambassador to Singapore together with more than 100 participants from the German business community in Singapore. Representing PTP and SAC in the event were PTP Chief Executive Officer, Marco Neelsen, MMC Group Property General Manager, Gan Seng Keong, along with several PTP and SAC Management personnel. The event also featured 8 companies from PTP Free Zone namely CJ Century Logistics, Tiong Nam, Tasco, Pan Asia Logistics Investment, Mapletree, Boustead Lands, Axis REIT and MIDF. The luncheon was aimed at providing business networking opportunities to PTP, the 8 Free Zone companies and Senai Airport City with the German business members. Marco Neelsen has delivered presentation to the participants focusing on the various investment and business opportunities in PTP and SAC and fielded questions from the participants.

COMMERCIAL

PTP PARTICIPATES IN 5TH SOUTHEAST ASIA PORT EXPANSION SUMMIT IN JAKARTA

From 5 – 6 September 2018, PTP participated in the 5th Southeast Asia Port Expansion Summit, held at The Westin Jakarta, Indonesia. The summit features a series of conference on various topics ranging from port expansion in the region, impacts of China`s Maritime Silk Road, improvement in customs clearance, port management and operations, to the latest technology developments and how to cater to the new shipping alliances. More than 150 participants involving various parties such as government officials, investors, port authorities and port & terminal operators, consultants, architects, construction companies, equipment providers and service groups from the entire South-East Asia region took part in the two days summit. During the event, Marco Neelsen, PTP Chief Executive Officer was featured as one of the conference speakers discussing a topic entitled “Industry Transformation in Maritime Sector - Southeast Asia Perspective”. The participation of PTP at the 5th Asia Port Expansion Summit was part of the PTP’s continuous effort to increase brand awareness and as an on-going Company stakeholders’ engagement initiative to strengthen relationship between the Company and its relevant business partners including the customers and other industry’s players.

HCM

PTP HELPS TO PROMOTE POSITIVE LIFESTYLE AMONGST STAFF DURING 2018 HEALTH & WELLNESS PROGRAMME

3 & 4 December 2018, PTP held its Health & Wellness Programme to promote and create awareness amongst PTP staff on the importance of healthy lifestyle. The event, held at Foyer Area, Wisma B PTP saw the participation of more than 300 audiences from PTP staff from different divisions and departments, including the customers and contractors.

Various interesting activities were organized throughout the two days event such as CEO Challenge Trophy Football Tournament, Soccer Kids Clinic, Zumba Fitness Session, Women Breastfeed Talk, Healthy Food Demonstration, Exhibition Booth, Blood Donation Drive, Food Truck and many more.

With “Changing Our Future Together” as the theme for this year campaign, the official launching ceremony was led by PTP Chief Executive Officer, Marco Neelsen, together with several PTP Senior Management Team members.

In an effort to continuously promote positive lifestyle amongst its staff, PTP has initiated various initiatives throughout the year such as My Healthy Plate Program and Ditch Single Use Plastic Campaign to promote healthy eating and environmental friendly drive among its community. Apart from that, PTP is also in its final stage of finalising a staff wellbeing programmes with various external parties such as with SOCSO to introduce the Return To Work (RTW) program to assure that appropriate medical care is provided to Insured Persons with injuries or diseases for an early and safe return to work.

PTP 2018 Health & Wellness Programme emphasises on the importance of work life balance amongst PTP staff to ensure a healthy and sustainable workforce as well as to improve the efficiency of the staff’s work performance. Apart from that, it is meant to expose PTP staff to services they can access to maintain such standard of living.

HCM

PTP – KPPPTP SIGN 3RD COLLECTIVE AGREEMENT

6 December 2018 – PTP and Kesatuan Pekerja – Pekerja Pelabuhan representative of the non-management staff, KPPPTP needs to be Tanjung Pelepas (KPPPTP) have successfully inked the 3rd Collective together with the Management team to ensure the success of PTP’s Agreement (2018 – 2021). mission and vision”. The signing ceremony was held at Port Briefing Room (PBR), Wisma A between Marco Neelsen, PTP Chief Executive Officer and Muhammad Azli Shah Bin Saa’don, President of KPPPTP. Also present as witness during the signing ceremony was Dato’ Sri Che Khalib Mohamed Noh, PTP Chairman.

According to Muhammad Azli Shah Bin Saa’don, President of KPPPTP, the Collective Agreement between KPPPTP and PTP was signed after reaching consensus amicably. “The Union on behalf of all non-management employees group would like to convey our sincerest gratitude to the Management of PTP, Board Members and all stakeholders on the conclusion of the Collective Agreement. Without the full support and understanding from the Management, the Union would have difficulty to manage the huge workforce. Currently, the Union have close to 2000 active members under wing and not an easy task to please everyone.”

Others in attendance include Tuan Haji Kamarulzaman Haji Muhid, Director of Union Affairs Department, Rafizah Abd Manan, official representative of the Director of Labour Department, Syahrin Said, official Representative of the Director of Industrial Relations Department, Noorazam Abbas, several PTP Board of Directors members, senior management team and the EXCO members of both the PTP and KPPPTP. “This will definitely be a boost for all our members and hopefully they will continue to further improve their productivity and quality of work” he In his speech, Dato’ Sri Che Khalib Mohamed Noh encouraged KPPPTP added. to continue working closely with the Management team to further improve services and productivity of the port. Collective Agreement is an important document that stipulates the terms and conditions of employment, which is normally negotiated upon by “KPPPTP has a very significant role in safeguarding the harmonious KPPPTP and PTP every three (3) years. The current CA, which is the relationship between its members and the Management Team. As 2nd Collective Agreement had expired on 31 October 2017.

HCM

PTP SIGNS MEMORANDUM OF UNDERSTANDING WITH MINISTRY OF EDUCATION TO EMPOWER HUMAN CAPITAL DEVELOPMENT AND TVET INSTITUTIONS

PTP believes in empowering the workforce through quality training development and enhancing local talent’s technical skills and knowledge. Over the years, the Company has invested significant resources in building a skilful workforce through Technical and Vocational Education and Training (TVET), nurturing talents and honing quality recruits for the industry with real –world experience. PTP’s commitment in building better industries and professional workforce continues at the National Industry Dialogue Programme 2018, held on 15 November 2018 at the Putrajaya International Convention Centre (PICC). During the event, PTP had successfully signed a Memorandum of Understanding (MOU) with the Ministry of Education (MOE) to establish links between the academia and the industry and build more collaborative networking in human capital development and TVET institutions. The event witnessed YB Maszlee Malik, Minister of Education; inking the MOU on behalf of the Ministry of Education with PTP Chief Executive Officer, Marco Neelsen signing on behalf of PTP. This MOU further cements PTP’s commitment to enhance and boost TVET education in Malaysia. PTP has already several human capital initiatives in place within its operations such as the Port Operations Planning Apprentice Programme (POPA), Pilot Trainee Programme as well as other MOUs with tertiary education institutions.

HSSE

MY HEALTHY PLATE In Malaysia, healthy plate is one of the easiest guideline for healthy eating. The Malaysian ministry introduce #suku-sukuseparuh or ‘Quarter-Quarter –Half’ campaign health late 2016 to promote healthy eating habits among Malaysians. It was reported that only 6 percent of Malaysian adult consumed sufficient fruits and vegetables in 2015 compared to 7.5 percent in 2011. Think of your plate divided into two quarter and one half, and this is how much proteins, grains, fruits and vegetable you should be having every meal. The recommended portions for a healthy meal are a quarter for grains like rice, another quarter for protein like chicken, meat, seafood, bean products and half for fruits and vegetables. Remind to find your healthy eating style and build it through your lifetime, everything you eat and drink matters. The right mix can help you be healthier now and in the future. This means;

Taking all the issues into consideration, “My Healthy plate” program is one of the Health Safety and Environment Department Initiative to promote healthier food to all PTP staff. The main objective is to ensure all staff especially those who are working in operational site consume healthy meals daily. On 12th November 2018, HSE Dept. together with Admin Dept. organized Healthy plate talk given by En Mohd Zaid bin Ramlan, Nutritionist from Johor Bahru District Health Office. Our target participants for this event are all PTP café operators since they are the main personnel to produce the Healthy plate at their café. The implementation for this program will be on every Friday starting from 23rd November 2018, all café operators in PTP must produce at least one healthy plate once a week with complete calories calculation and also to suggest healthy meal with an affordable price. High cooperation expected from all parties to ensure this initiative become successful.

News Clipping on Obesity in Malaysia

HSSE

RETURN TO WORK (RTW) PROGRAM SOCSOâ€™s return to work (RTW) program was introduced in 2007 for Insured Persons suffering from employment injury or claiming to be invalid. The Return to Work program involves a proactive approach taken in helping Insured Persons with injuries or diseases opportunities to safe and productive work activities as soon as it is medically possible or when maximum medical improvement is achieved with primary focus on minimizing the impact of injuries or disabilities. PTP is having collaboration program with SOCSO to assure that appropriate medical care is provided to Insured Persons with injuries or diseases for an early and safe return to work. This program requires careful planning and coordination by a Case Manager who manages the implementation and coordination of the rehabilitation plan with healthcare providers, as well as the clients while promoting cost-effective care. Potential benefits:

HSSE

PORT POLICE DEPARTMENT WELCOMES ISKANDAR PUTERI OCPD ASSISTANT COMMISIONER DZULKHAIRI MUKHTAR

On 23 October 2018, PTP Port Police Department (PPD) had welcomed Iskandar Puteri OCPD Assistant Commissioner, Dzulkhairi Mukhtar and delegations from Iskandar Puteri Auxiliary Police as part of the OCPD’s familiarisation visit to PTP as well as to officiating Iskandar Puteri Auxiliary Police Periodic Meeting. Also accompanying OCPD Assistant Commissioner, Dzulkhairi Mukhtar during the visit and event were Iskandar Puteri District Police Deputy OCPD (Operation) Superintendent Ismail Bin Dollah. OCPD Assistant Commissioner Dzulkhairi Mukhtar and his delegations were welcomed by PTP Head of Health, Safety, Security & Environment Division, Mohammed Hazaluddin Hashim. The delegations started their program with the closed periodic meeting, held at Boardroom, Level 5. After the meeting, the delegations were taken to visit PTP Marine Control Centre at Level 7 and followed by a visit to terminal and free zone area to see the port progress and day to day PTP operations. The delegations were also taken to Port Police Control Centre that housed the latest CCTV and Access Control System as well as PPD office for a brief meet and greet session with PPD personnel. The visit by Iskandar Puteri OCPD Assistant Commissioner, Dzulkhairi Mukhtar and delegations from Iskandar Puteri Auxiliary Police is part of PPD’s stakeholders’ engagement program focusing at fostering relationship with the local authority to ensure continuous support and commitment from both sides while at the same time bring good image to PTP as a proactive and responsible business organization respectively.

IT & SYSTEM

PTPâ€™S INTEGRATED ENTERPRISE RESOURCE PLANNING SOFTWARE SYSTEM PROJECT UPDATES In an effort to implement the best services to our customers via the best solutions, PTP is set to implement a new integrated ERP System to support its business growth and enhance ease of doing business through higher efficiency, accuracy and security. The new ERP system is crucial as it aims to improve the quality and efficiency of PTP's business by keeping PTP's internal processes running smoothly with increased collaboration as well as providing vital information to the management for decision making. The project, spearheaded by ERP PMO Group is presently at the requirement finalization phase with RAMCO and business users from all divisions. The Go Live date of the new system is tentatively set at end of 2019.

ENTERPRISE RESOURCE PLANNING Enterprise Resource Planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions.

IT & SYSTEM

PTPâ€™S INTEGRATED ENTERPRISE RESOURCE PLANNING SOFTWARE SYSTEM ACTIVITIES PTP IT Division and ERP team members from Finance, Purchasing, Engineering & Facility, Inventory, Human Resource and Project Integration together with RAMCO team are conducting series of meetings and workshops. This is an ongoing process and teams are motivated and highly committed in providing a comprehensive Integrated ERP system. Cross-Functional, Interface and Integration discussions have been conducted as well to have a seamless system.

ERP TEAM BUILDING On 26 October 2018, PTP IT division successfully brought key ERP members from Finance, Purchasing, Engineering & Facility, Inventory, Human Resource and Project Integration together for a half day team building. With the aim to bring the team together by encouraging collaboration and teamwork, the events help people to see each other in a different light allow them to connect in a different setting. The event began with an inspiring speech by PTP CEO Marco Nelsen highlighting on the team effort and the importance to stay together and be a backbone for ERP project. ERP Team Building event is one the events organised as part of the ERP implementation journey

OPERATIONS

PTP VESSEL PLANNING TEAM FINDS BENEFIT IN DAILY STAND UP (DSU) MEETINGS

When did the Journey start? Vessel Planning team has started the Daily Stand Up (DSU) Meeting since June 2017 and aforetime, they have realized that DSU brings added value to the team. Even though the team spent only 15 minutes for the meeting, nonetheless it gives greater impact for the team’s benefit.

“DSU is the best structure for an effective way of working.” – Vessel Planning Team What is it bringing the Vessel Planning Team? The DSU helps the team to review past 24 hours performance and the team managed to capture the lesson learned in order to ensure the next 12 hours operation is more productive. Other than that, the team has the visibility of the team’s manpower availability, thus this will help the manpower planning and stay alert on any critical information for the day. On top of it, the leading indicators that has been set aids the team to establish the objective and create strategies for the next 12 hour within the team. The DSU also acts as a platform for a brainstorming sessions with all team members which makes the strategy set becomes more effective. On the same note, DSU provides space to share wide range of knowledge amongst the team.

“Every day, we clearly define our goals and set our leading measures where these helps to provide clear and specific actions for the team and also visualize the approach for the day” – Md. Agus Despite setting up leading measures, the team are also discussing the processes relates to their daily work during the DSU. They are concentrating Atan, Vessel Planning Manager. to identify on the area for improvement to the existing standard. Creating Transparency All of these informations are being displayed and discussed using a physical Visual Management System (VMS) Board. The objective of having this VMS in place is to ensure transparency, whereby everyone is speaking the same language and enabling One Set of Number across the terminal.

“DSU creates values with appropriate duration” – Md. Izuan Suandi, VPE

OPERATIONS

LEAN FOR ALL PROGRAM

Most of the time we are very busy working. However, do we think if what we are doing is actually adding “value” or is this “waste”? To determine this we must first know what value is and waste from the lean perspective. This is exactly what the Lean for All Program has been designed for. Lean is an approach to continuous improvement that was made popular by Toyota in the 1960s. In the last 15 years, lean has been adopted by more and more non-manufacturing companies worldwide. In Lean, we do “Kaizen” of Continuous Improvements by doing Problem Solving, Visual Management and 5S. Students learn how to look for “waste” and opportunities to improve by using tools such as Value Stream Map (VSM) and Standardized Process (SP). In PTP the Lean for All program kicked off in September 2018. This program is targeted to develop the lean mind-set and bring the continuous improvement culture to PTP. The program comes from APMT Ops Academy and is being deployed to all the HUBS and key terminals worldwide, through the Academy Partner or terminal CI leader. PTP has been chosen to be one of the first terminals to roll out this program by the Ops Academy at the Hague. “The emphasis on basic lean tools and personal development topics are the core to this program”, says Amit Khindriya who is leading the Lean for All Program at PTP. Program has total 6 levels – Level 1 is the basic introduction. Level 2 & 3 is the core of the lean education classes and boot camps. Level 1-3 is the focus for 2018/19 at PTP. It is the aspiration of the Management to have as many students graduate Level 3 (Lean Practitioners) as possible. Students who want to go further can embark on the Level 4 which is more intense and practical in solving actual day to day problems and improvement projects that impacts the business. Level 5 and 6 is planned at the late stage for now as it requires students to be in the program for at least 1 year before going on to level 5. To date, total of 60 students have gone through the program, from 2 groups. Group 1 was trained by APMT trainer while Group 2 was trained by PTP trainer. Both sessions were in English. “Moving forward, to ensure outreach to the frontline staff training sessions will be held in Bahasa Melayu. As such we are in the process of getting the training materials translated”, added Amit.

PID

PTP COLLABORATES WITH PORTEK (M) SDN BHD ON RTG REFURBISHMENT

(left to right): Mr Tok Soon Chong, CEO of Portek Systems & Equipment Pte Ltd, Mr Yasutaka Suzuki, CEO of Portek Group, Mr Tang Kiah Loon, CEO of PMSB, Mr Marco Neelsen, CEO of PTP, Mr Chong Kok Siang, Project Manager and Mr Markus Nikolaas Nolet, PTP Head of Project Integration.

On 8 November 2018, PTP and Portek Malaysia Sdn Bhd (PMSB) have successfully inked a collaboration contract to refurbish a fleet of 35 PTP existing Rubber Tyred Gantry (RTG) cranes. The agreement was signed by officials from both PTP and PMSB during a ceremony held at the Pulai Meeting Room, Level 3 Wisma A PTP. PTP was represented by Chief Executive Officer, Marco Neelsen whereas PMSB was represented by Chief Executive Officer of Portek Systems & Equipment Pte Ltd, Tok Soon Chong, Chief Executive Officer of Portek Group, Yasutaka Suzuki and Chief Executive Officer of PMSB, Tang Kiah Loon. Also present were former Head of Project Integration Division, Mark Nolet and Project Manager, Chong Kok Siang. Site work is slated to commence in the 2nd Quarter of 2019 and is expected to complete by the 2nd Quarter of 2020. This refurbishment contract is a multidisciplinary comprehensive refurbishment which includes mechanical, electrical and electronics, as well as a wide range of safety and operational enhancements.

INTERNAL AUDIT

INTERNAL AUDIT DEPARTMENT PROMOTES COHESION IN THE WORKPLACE THROUGH TEAM BUILDING On 2 November 2018, Internal Audit Department (IAD) held its 2018 Team Building programme to bridge the relationship between IAD staff and highlights the team spirit and leadership. The programme, held at Grand Paragon Hotel, Johor Bahru, was also organized as part of the Team’s commitment to provide excellent customer service and the need to work harmoniously together to achieve that outstanding level of service. Throughout the event, participants took part in a series of engaging group-oriented activities, with the aim of building stronger relationships between the team across sections and deepening their understanding of the different operations and responsibilities within the department.

“I want to thank all IAD team members for their active and enthusiastic participation. It was a fantastic event where we discovered our teamwork and individual capabilities. We experienced challenges and road blocks throughout all the activities, but we learned from that and got the satisfaction of learning and understanding. Clear and direct communication, trust in our own capabilities and in those of our colleagues, situational leadership—It is about understanding, appreciating, developing and maximising the people in our team, and also the team as a unified group. I consider those our main gains.” Ts. Log. Dr. Othman Ibrahim, Head of Department

“Bonding is important as it can create that sense of looking out for each other and helps to build trust amongst IAD team. It thus provides the opportunity to learn about each other and grow respect for each other in a non-threatening and fun environment” Daing Mohd Nizam bin Kasim, Senior Internal Auditor

“The teambuilding event held for the IAD team was an awesome experience, definitely a great way to get all of the team together. I loved seeing colleagues engaging with each other in various fun activities and getting to know a little more about them. My team’s comments have been extremely positive and we are all looking forward to more events like this that foster collaboration and deliver a message of unity.” Nurul Shimah Mohamad Jamil, Secretary

INTERNAL AUDIT

INTERNAL AUDIT DEPARTMENT ORGANIZES MMC GROUP INTERNAL AUDIT ROUNDTABLE MEETING (GIARM)

6 December 2018 – PTP Internal Audit Department (IAD) had successfully organized MMC Group Internal Audit Roundtable Meeting (GIARM) involving various Head of Internal Audit Department within the MMC Group of Companies. Held at PTP Boardroom, Level 5 Wisma A, the meeting was chaired by Lucy Wong, MMC Group Chief Internal Auditor with the objective of ensuring continuous improvement to internal audit services across the Group. This is mainly achieved through sharing sessions of updates on Internal Auditing’s International Professional Practices Framework (IPPF) and Standards. Other matters reviewed and discussed include the alignment of processes and policies as per Group’s requirements. GIARM is held on a rotational basis at each of MMC Group of Companies starting with MMC HQ in Kuala Lumpur. Apart from the main round table agenda, the participants were also taken to the Marine Control Centre, Level 7, Wisma A for a briefing on the port’s marine services which included a short presentation and video on the port monitoring system. Later, they were taken for a tour of operations at the port’s terminals. The meeting ended with lunch at the Port Briefing Room.

UPâ€”CLOSE

RTG OPERATOR

REYNER BIN JARIMAN Tell us a little bit about yourself What is your biggest achievement in PTP? My name is Reyner Bin Jariman and I am currently 36 years old. I was born and raised in Tampaluri, Tuaran, Sabah. Today, my family and I live at Kompleks Sultan Abu Bakar CIQ Quarters, Gelang Patah.

I had two memorable achievements since I joined PTP for almost 14 years. The first achievement that I received is the 10 Years of Services Award for my years of servicing PTP. The second award is the No Medical Leave Award. This award is rather special to me because at that time, I had not taken any medical leaves and also did not take any Emergency Leave (EL) for the whole year.

Besides those awards, I also did get calls for promotion to QC Operator I am married and blessed with for several times but unfortunate for me, I could not take the promotion two beautiful children, a 4 years because I have Acrophobia which mean that I cannot be in a high place old girl and 2 years old boy. My like QC. wife is a Wildlife and National Parks officer working in Senai Airport What is your motto? Terminal, Senai. I joined PTP in June 2004 after I finished my secondary school in Sabah. I was introduced to PTP by one of my friends who was already working in PTP at that time. It was my friend who told me so much about PTP and encouraged me to apply for a job here. Later on, when I heard there was a job opening in PTP operations, without hesitation I went for the interview and was later hired under Operations Division. What makes you enjoy doing your work?

I always believe that successful people are those who never stop or given up when they are facing failure. To be successful, facing failure is part and parcel of the journey and we certainly need to analyse what went wrong, find the right solutions, correct the mistake and give our best to do better.

Well, for me, I think what I mostly enjoy doing my work is the environment and the benefits that I get for my service. Here, I also have great colleagues around me who I can work comfortably and share our stories together. Besides that, the safety culture here is also continuously improving and thus assures me to do my work. Spending most of my working shift inside the terminal can be very risky as there are a lot of hazards surrounding us. Therefore, with all the safety precautions and initiatives taken to ensure me and my colleaguesâ€™ safety, it further motivates me to do my tasks as an RTG operator.

I also believe in positivity. Life is full with hardship and roadblocks. By thinking positively, you can see something much clearer and it will set your mind to look at such roadblocks in different and broader perspective.

What are the things that your colleagues do not know about you?

I hope that management will be able to appreciate its employees, especially the senior staff by looking at our benefits and salary scale. In my opinion, the problem with salary is that most of the senior workers like us earned less or the same as the salary of those of the younger ones. This is most probably because of the salary scale that had been adjusted over the years. Although I fully understand that there must be perfectly good reason behind the adjustment, I just think that with the experience and skills that we have as compared to those who have only serve PTP in a short space of time surely deserve to get higher pay and benefits.

I am not really sure as I never hide any secrets from my friends or live a mysterious double life like a secret agent. I can tell you that I am a happy-go-lucky kind of person. I can make friend easily with people from all backgrounds and I like to tease around with my friends when we hang out during break. As happy person as I am, I am also quiet a cautious person too. I donâ€™t easily make decision unless I am certain of it. That is why, when some of my friends left PTP to find other job that they thought pays better than in PTP, I did not follow their step. To me, even though money is important, you need to also consider other factors such as the benefit that entails, working culture and environment, distance between your house to your work place and most importantly, as a husband and father, I need to make sure that I have enough quality time and be at the right state of mind when I spend my time with my family. I had friends who had resigned from PTP but regretted their decision because they failed to think through of their decision accordingly. Another thing about me is that I am a family guy kind of person. Since married, I like to spend most of my time after work and during my day off with my family. Besides that, I like to participate in a short distance running event such as fun run. Although I am not as active as before, I have participated in several short-distance running event this year. I also like to play football or futsal occasionally with my friends in PTP.

What would u like to see in the future at PTP?

In term of trust, I hope that the Management can put more trust to us, the senior staff with the task given by them. These people have been doing the same job and task for years and they have already familiar with the work itself. By trusting them, we can have a better and smooth working system which in other hand it will definitely benefiting the management and company. The other important thing that I want to stress out is maintenance the machineries in the terminal such as RTG. When the machineries have been running for a long period of time in a day, it can be easily damaged or broken down. The machineries need a proper maintaining and the methods of using some part from other machine into another machine that had damaged or broken down should be avoided or else there will be worst incidents and loss of money to major repair work.

UP—CLOSE

HEAD OF CIVIL DEPARTMENT ENGINEERING & FACILITIES DIVISION

MARIATUL QIBTIYAH Tell us a little bit about yourself My name is Mariatul Qibtiyah Ahmad Khalid and I am currently heading the Civil Department under Engineering and Facilities Division. Most of my friends and colleagues in PTP call me Maria. I was born in Bota but spent most of my childhood years in Teluk Intan, Perak. I am the eldest from 6 siblings in my family. I have 4 brothers who are currently living in Perak and a sister who works outside of Perak as I am. My interest to study and to venture into engineering field began when I was on a school field trip. I saw a guy in a white safety helmet and was looking up on a project. Since that day, I dreamt of building my own building and started to develop my deep interest in engineering studies, especially in civil field. Education wise, I spent my secondary school years in Sekolah Menengah Sains Teluk Intan for my SPM before I went to Matriculation. I took up Physics Science stream in Matriculation and my Civil Engineering Degree in University Putra Malaysia (UPM). After finishing my degree, I went to work with a construction company for few months before moving on to another company for a different project. Upon my project completion, I joined a Project Management Consultancy for a year as a Project Manager. During my work in Project Management Consultancy, I did two major projects that I am rather proud of. The first one was also one of the biggest projects that I had ever managed at that time. I was entrusted to manage a construction of monopole transmission power in Subang Jaya. This project was really challenging as it was the highest monopole ever built in south-east Asia region at that time. The second major project that I did was the pedestrian underpass tunnel and pedestrian sidewalk connecting the Seremban Train Station and Seremban Bus Station in Negeri Sembilan. In 2011, I decided to move on to another challenge in my life which is to further my Doctorate (Phd) study in Construction Management. However, I had to put a brake to my plan as I was offered a chance to serve PTP which to me was also a very exciting project for my personal and professional growth. What do you enjoy most about your work? For me, I hold on to the principle of “Integrity in Work” which is we need to ensure that we never misact on the work itself. Starting from clock in, break hour, tools and equipment, to the leave taken should be handle with integrity. The company trusts us and pays us for the work and we in the other hand should do our work with integrity. I hold on to the principle of “Integrity” dearly in my heart. For me, integrity is an inborn moral conviction to do what is right, and reject that which is wrong, regardless of the consequences that are attached to the decisions. Integrity comes in many forms, but the most important traits that are expected at the workplace are dependability, honesty, loyalty and good judgement. As an individual in the workplace, having integrity means that your actions are consistent with your words, that you are trustworthy, reliable and honest and that you can bravely admit your mistakes and not be afraid to show how much you care. Integrity in the workplace is crucial as these traits foster a positive workplace culture. If you are known for your integrity, you will gain trust and respect from the people around you. Another work enjoyment that I cherish is the challenges that I face every day. Personally, I am not a person who likes to spend my time working behind a desk and keep doing the same kind of job routine day in and day out. I love new challenges and I constantly seek for new ways to improve my surrounding. With challenge, I am able to learn and improve my knowledge and skills. Besides that, these challenges are also an opportunity for me to develop my team members. I trust my team and I empowered them in doing their job. I believe that a supportive environment undoubtedly makes for a better working atmosphere. It helps to create a sense of camaraderie and team spirit, which works as a reminder that everyone is striving towards one unified goal. This is a concept that can get lost over time when people are focusing solely on their own respective workloads. What are the things that your colleagues do not know about you? Most people in PTP might not know that I am a solo traveler. I have been to many places alone such as Rome, Venice, Seoul, Cambodia, Turkey, China, Thailand and few more. Solo travel gives me the ultimate freedom. You wake up and it’s just you — what you want, where you want, when you want. In that freedom and infinite space of possibility, you meet yourself. You hit the limits of what you like and don’t like. There’s no one to pull you in any one direction or override your reasons. Travelling solo can be difficult at first but as time passes, you will learn to manage your schedule and other few important things to be done before, during and after travelling. For an example, before travelling I like to study about the place I am going in such as the season, places, public transportation, route, and many more. During the travelling, I need to ensure that someone will be notified about my whereabouts. Usually, when I travel, I will ensure to notify my situation and condition to one or two of my close friends just so they know that I am safe and sound. After travelling, I also need to ensure that I have enough time to rest my body, mental and readjust to the local climate.

What is your advice to the youngsters or those who want to hone their leadership skill? To all the youngsters, you are at the age of learning and have the ability to absorb every lesson around you. Be humble in learning from people around you. The “I know everything” mentality should be avoided in working environment. I believe that respecting and being humble to people around you regardless of age, level and education background can bring you far. In my team environment for example, I might have shared with my colleagues something about work, but at the same time I also learned on many other things from them too. The learning process is continuous and never stops. Seoul

Rome

Vatican City

Earn trust from your colleagues, your seniors, your bosses and your counterparts. When you earned their trust, don’t break it. Trust is very vulnerable aspect of life that is hard to earn but very easy to be taken away from you if you misuse it. What would you like to see in the future at PTP? I hope that there will be more positive environment in PTP and that the people are more adaptable to a new and better culture. It is good for everybody to open for changes especially the one which can bring good thing to ourselves and PTP. If there is a new thing introduced by the Company, do not take it negatively without assessing the matter comprehensively. We should not take rumors seriously to the point that it stops us from giving our best to our respective duty and tasks. Be professional and learn to keep an open mind about changes and assess the changes accordingly. Another aspect that I really hope to see improve in PTP is on the human capital development program. Personally, the new training programs that the Management has initiated these past years are very progressive. However, to ensure that the staffs are highly capable and at world class level, we need to further develop their abilities and capabilities. Our human capital development programs also need full support and cooperation from everybody to ensure success. As such, I really hope that PTP can one day produce world class talents with high level of productivity, accountability and reliability which align with PTP vision to be the preferred port of choice in South-East Asia.

Istanbul

Venice

UP—CLOSE

Another thing about me is that I enjoy doing adventurous activities and swimming. I used to swim a lot before this and I am a good swimmer. However, due to some health reason, I had to limit my outside activities as per doctor advice.

MARITIME FEATURES

PORT OF KAOHSIUNG, TAIWAN

Port of Kaohsiung, Taiwan Port of Kaohsiung is the largest harbour in Taiwan (Republic of China), handling approximately 14,911,752.50 million twenty-foot equivalent units (TEU) worth of cargo in 2017. The port is located in southern Taiwan, adjacent to Kaohsiung City, and surrounded by the city districts of Gushan, Yancheng, Lingya, Cianjhen, Siaogang, as well as Cijin. The port was a natural lagoon before eventually developed through into a modern harbour over the period of several hundred years. The government of Taiwan promotes the port as a major transhipment centre for the Asia Pacific, a global logistics centre, and a free port. With a favourable climate, the Port of Kaohsiung overtook the Port of Keelung as Taiwan's premiere port. While waterborne shipping carriers are privately operated, the port is governed and operated by the Kaohsiung Harbour Bureau. The Port of Kaohsiung Harbour Bureau was created in 1945 with the primary purpose of restoring the harbour that had been ravaged during World War II. The Port of Kaohsiung is home to 121 wharves with a total length of 27.8 thousand meters (91.2 thousand feet). There are 66 warehouses and sheds in the Port of Kaohsiung with total capacity for 957.7 thousand tons of cargo. Seven open storage yards have a total capacity of 35,322 tonnes or 118.3 thousand TEUs. The port has twenty-three berths with a total length of 6897 meters that serve containerized cargo. The Port of Kaohsiung's container wharves also have more than 710 thousand square meters of yards. Its container berth lengths range from 120 to 440 meters, and alongside depths range from 10.5 to 15 meters. The Port of Kaohsiung has 11 dry bulk berths with a total length of 2350 meters, all of which have alongside depth of 10.5 meters, and more than 3.4 thousand square meters of warehouse space. Two of the port's dry bulk wharves (at 184 and 306 meters long) handle dangerous cargo and bulk. Two passenger berths in the port are a total of 629 meters long, and they have 2.1 thousand square meters of warehouse space. The Passenger Berths are 250 and 378 meters long with alongside depths of 9 and 4.5 meters, respectively. Port of Kaohsiung Free Trade Zone Five container terminals are located within the 397-hectare Foreign Trade Zone that started operating in the Port of Kaohsiung in 2005. These Port of Kaohsiung container terminals have total capacity for handling ten million TEUs of containerized cargo. The terminals have state-of-the-art facilities and equipment as well as modern infrastructure and highly-qualified staff. The container terminals and Port of Kaohsiung's the Free Trade Zone are located three kilometers west of the Siaogang International Airport and just two kilometers from the freeway.

NEWS