4.Romtelecom

End to End Business Continuity by Romtelecom

Cosmin Ursu Manager Hosting Services Romtelecom Product Management Business Segment

September 2009

Agenda • Romtelecom Today • What means CyberHost?

• Locations • CyberHost Facilities • Service layout • Partners • Customer benefits

Romtelecom Today

10.500 employees

>30.000km FO

200 connected countries

337 partner operators

Romtelecom Today

3.000.000 Voice

Over 750.000 ADSL

Over 800.000 Digital TV

MANAGED SERVICES IP MPLS VPN

Hosting

iPFix

Disaster recovery

MetroNET

IP Security

What means CyberHost?  CyberHost is a service offering developed by ROMTELECOM in response to business customer’s needs.  CyberHost (HDC) are secure, resilient and professional IT data center environments for use by ROMTELECOM’s business customers.  They can be used for providing Web or other services, protection of critical company information, disaster recovery, or as a principal processing site for company systems.  Hosting is securing for ROMTELECOM customers shared or dedicated use of facilities, IT infrastructure and the IT services required in order to fulfill customer needs.

What means CyberHost?

Locations Our facilities are located in Bucharest and Brasov and have been built according to the latest Telecommunications Industry Association’s Infrastructure Standard for Data Centers’ (TIA-942, Tier 2).

• Bucharest •Drumul Taberei, nr. 41, sector 6 •2 km from Buc-Pitesti highway •8 km from city center •700 square meters area www.datacentermap.com

Locations Our facilities are located in Bucharest and Brasov and have been built according to the latest Telecommunications Industry Association’s Infrastructure Standard for Data Centers’ (TIA-942, Tier 2).

• Brasov • Mihail Sadoveanu Nr. 9 • 200 square meters area • Astra Center • 5 minutes walking on foot from the center of the city •200 square meters area • Total in Brasov 400 square meters area www.datacentermap.com

Service layout

CyberHost Facilities Power Supply A sophisticated power system (electric power and distribution) and climate with following functions: • Redundancy • Overpower protection • Autonomy • Remote control and monitoring

Generator Group (Diesel) We perform routine and lengthy testing of generators and our Diesel generator fuel fill ports are positioned at building exteriors for convenient tanker access during prolonged events

Uninterruptible Power Supply (UPS) Uninterruptible Power Supply (UPS) technology ensures power continuity in case the local power grid fails to meet our strict requirements

CyberHost Facilities Air Conditioning (AC) Systems Precision climate assures: cooling, heating, wetness and dryness

Fire detection and automatic suppression systems A mixture of nitrogen, argon and carbon dioxide, Inergen has been specially developed to provide fire protection for sensitive equipment like the ones encountered in data centers and computer rooms

Raised Floor & Seismic protection Data Center use a raised floor design to allow air flow to cool servers and telecom equipment and to pass electrical cabling Air Conditioning (AC) units, Power Distribution Units (PDUs) and computer racks are anchored to a structure independent of the access flooring system

CyberHost Facilities Data Center Operation Center (HOC) Within Data Center has been built a state-of-the-art HOC facility staffed with senior engineers who specialize in security, network monitoring, fault monitoring, resolution, and disaster recovery

Security • Deployed access control system that provides access control, security breach alarms, alarm monitoring, digital video, and intrusion detection that delivers a single, seamlessly integrated solution for monitoring and recording data center activity; • Single point of entry with authorized access control, where security personnel will verify identification, so we ensure convenient access without compromising data center security

External parking ROMTELECOM assures a secured parking space (video monitoring, military guard) outside the building

Service layout • Collocation Services

• Servers

• Dedicated Services

• Virtual Servers

• Shared Services

• Storage

• Managed Services

• Firewall

Service layout International connectivity > 35 Gbps (over 7 major carriers Tier 1) National connectivity > 70 Gbps

Premium Internet Connectivity Internet international guaranteed bandwidth access both for download and upload, and National bandwidth based on best-effort.

Private Connectivity: The customers requiring controlled access to application hosted in HDC

VPN – SDH & DWDM Infrastructure

> 30.000 Km FO

RTC - IP MPLS Infrastructure

Service layout Service Level Agreement (SLA) Our Data Center services are provided based upon contractual-based SLA’s (Service Level Agreement) that will cover network connectivity, scheduled maintenance, environmental conditions and security

Data Center Replication By taking into account that the HDCs are directly interconnected, ROMTELECOM is able to offer its customers back-up & recovery solutions thus benefiting of data replication in two physically separated locations. (Bucharest and Brasov).

Service layout

Online Backup and Recovery

The Online Backup & Recovery product is a proven solution that automatically protects and restores user or server data files, operating systems, and applications using a single central Data Center while reducing IT costs and email storage demands.

The Online Backup & Recovery fully protects business-critical data from natural disasters, human error, virus attacks, equipment failures, and more.

This services delivers a complete solution: Fast data backup Secure Solution Immediate recovery Access to files from everywhere

Service layout Hosted Applications E-mail & web Hosting Web design & development

Romtelecom.ro CyberHost.ro BeOnline.ro

eCommerce solution Content Management Solution Software as a Service

VirtualServer.ro GetLoaded.ro

Partners

Customer benefits  Competitive pricing  Cost savings compared to in-house solution  Highly secure & safe environment  Data confidentiality  High service reliability & availability  High flexibility – possibility to design customized solutions  Service Level Agreement (SLA)  Reliable & serious provider - Romtelecom  Fast access to data using Romtelecom’s backbone  Air-conditioned environment (22 +/- 3°C) with regulated humidity (40-60%)  Automatic fire protection system  2 independent power backup circuits  24/7 access to the equipment  24/7 customer support  Internet, metropolitan or private connectivity through Romtelecom’s backbone