Strategies to Help Introverted Dentists Find Success

By Gerard Scannell, DDS

Many aspects of dentistry may come easily, such as attention to detail and manual dexterity. However, the social aspects of the job can present unique challenges for many of us who are introverts. While dentistry requires interpersonal interactions and communication skills, introverted dentists can often find themselves struggling with the constant necessity of social engagement. Being introverted doesn’t inhibit success in this field, though. Rather, it demands finding a balance that allows us to thrive professionally while honoring our natural inclinations.

What typically differentiates introverts and extroverts is when and how they get their mental and emotional energy. Extroverts tend to gain energy from being around others and engaging in social interactions. They often feel recharged and invigorated after spending time with people. A common misconception about introverts is that they are antisocial, which is not the case. Introverts can enjoy and thrive in social situations, but they can also find that it drains their emotional batteries. Unlike extroverts, they gain energy from solitude and introspection. It’s important to note that these are general tendencies, and individuals may exhibit a mix of extroverted and introverted traits. Additionally, personality traits can vary in different situations and contexts.

I consider myself an introvert and have taken personality tests to confirm it. I have wanted to be a dentist since I was in middle school and shadowed in offices for countless hours prior to starting dental school. However, I never realized how draining some days practicing can be for an introvert due to the constant interaction with patients and staff. I can be animated and energetic in all my interactions, but I often need some quiet time to reset.

One advantage introverted dentists may have is the opportunity for focused, solitary work. Much of dentistry involves tasks that can be completed independently, such as conducting examinations, analyzing radiographs and performing procedures. For introverts who recharge through solitude, these moments of concentration can be a source of fulfillment and satisfaction.

While introverts may not thrive in large social gatherings, they often excel in one-on-one interactions. In dentistry, the relationship between dentist and patient is paramount. Introverted dentists can leverage their abilities to listen attentively, empathize with patients’ concerns and establish trust over time. By focusing on the quality of these individual connections, introverted dentists can create a welcoming and supportive environment within their practice. Although large social gatherings can be daunting for introverts, it is sometimes necessary, especially for continuing education classes or dental conferences. Introverted dentists can approach these occasions strategically, setting specific goals for interactions and focusing on quality connections rather than quantity.

Effective communication is key in dentistry, whether explaining treatment options to patients or collaborating with colleagues. Introverted dentists may benefit from employing strategies that play to their strengths. This could involve preparing scripts or outlines for common discussions, which allow for smoother interactions. Additionally, incorporating active listening techniques can demonstrate genuine interest and empathy, fostering stronger connections with patients and colleagues alike.

Introverted dentists can also enhance their practice by cultivating a calming atmosphere that reflects their personality. This might include designing a soothing office space, incorporating soft lighting or playing relaxing music. By prioritizing patient comfort and relaxation, introverted dentists can alleviate anxiety and enhance the overall experience for those under their care.

Maintaining a healthy work-life balance is crucial for introverted dentists to prevent burnout and preserve their well-being. Setting boundaries, scheduling downtime to recharge, and engaging in activities that align with their interests and values can help introverts replenish their energy reserves outside of work. My wife is also a dentist and a fellow introvert. When we both have busy and exhausting days at work, we each understand our need to have a low-key and relatively quiet evening at home.

My wife often tells me about the system that she implemented in her office to help keep her social battery from draining too quickly. Like all of us, she has patients who are genuine joys to have in the office — those who make you smile when you see their name on the schedule and who can give energy back to you. On the other hand, she has a handful of patients who are draining emotionally and mentally. She has a system of designating the latter set of patients as her “peaches.” She has her front office trained to only put a maximum of two peaches on her schedule a day. She has found this system helps keep her social battery (and her sanity) intact by the end of the day. Though she also says, “As I get older, I’ve also become better at fielding the possible peaches before they join the practice. It’s important to protect your peace, especially in your office where you spend most of the day.”

While the dental profession inherently involves social interaction, introverted dentists possess unique strengths that contribute to their success. By embracing solo tasks, nurturing meaningful connections with patients and employing effective communication strategies, introverted dentists can excel in their careers while remaining true to themselves. By prioritizing self-care and finding balance, introverted dentists can navigate the world of dentistry with confidence and fulfillment.

Gerard Scannell, DDS, is a general dentist practicing in his hometown of St. Petersburg, Florida. To comment on this article, email impact@agd.org.