African Cleaning Review SeptOct'18 issue

September/October 2018 | R58.00 (incl. VAT)

Increase food safety Sustainable cleaning part of FM Mould prevention Recycling service for paper towels

Introducing our new industrial WVP 10 window and surface vacuum cleaner.

www.karcher.co.za

contents SEPTEMBER/OCTOBER 2018 VOL 19 NO. 5

A new window vac has been developed by Kärcher to meet the requirements of commercial operators. The window vac WVP 10, launched in South Africa in August, is a practical addition for manual cleaning of, for example, glass doors, mirrors, smooth tables, windows and tiles.

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Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Administration and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.

Read more on page 30.

Opinion

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Industry News

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Recent labour-broker judgment could drive demand for outsourcing firms Facing the cleaning industry’s silent revolution?

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications.

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Poor management buckles SABS Local hotel group bans use of plastic straws Mixture of targeted educational tracks at ISSA Show 2018 GCE donations on Mandela Day hailed by animal shelter

Advertorial

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Food Safety

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Case Study

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Feature

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Educational

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Increase focus on food safety this summer Why Danish cleaning workers retire early Significance of sustainable cleaning as part of FM programme

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Preventing mould in an indoor-pool facility French Society recommends most effective hand-drying method in minimising spread of microorganisms Recycling service for paper hand towels – world first

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Laundry Review

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FM Review

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Inaugural African summit for cleaning professionals a huge success

Importance of washroom design in keeping healthcare facilities healthy SA offices and other buildings to disclose energy consumption

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People and Events

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New Products

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NCCA Gauteng branch AGM Logistics firm takes delivery of new ICE auto scrubber PBEH second AGM Industry loss – John Hammill Window vac for commercial operators Maintaining floor safety in the workplace New TASKI backpack prioritises comfort and flexibility World first EU food-contact-compliant nylon scraper

Nov/Dec issue: Editorial deadline 19 October • Dispensing systems • Fragrance systems and aircare

Update your details now to appear in the 2019 African Cleaning Review Buyer’s Guide.

See inside back cover.

Share company news with African Cleaning Review, submit press releases, event information and pictures to: africancleaningreview@cleantex.co.za

ISSA Cleantex Africa 2019 Diarise the date: 4-6 June, Johannesburg

Editorial

Introducing a new flexible walk-behind scrubber drier

Planned features for 2018

Feature in ACR

African Cleaning Summit

World of Professional Textile Care show Global PTC Practice Awards set for Milan

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Amsterdam professional cleaning show impressions – GCE Innovation Award for unique paper hand towels recycling service

Official Publication

Media Partner

African Cleaning Review September/October 2018

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from the editor Celebrating Africa’s first professional cleaning summit This issue of African Cleaning Review highlights topical issues including food safety during the summer months and the significance of sustainable cleaning as part of an FM programme to ensure that facilities perform at a superior level. Also in the spotlight is mould prevention at indoor-pool facilities where excess water and steam can cause fungus to thrive. We are also privileged to publish details relating to a world first – a recycling service for used paper hand towels turning it into new hygiene-tissue products.

It is said to reduce a user’s carbon footprint by up to 40 percent – truly remarkable! It again emphasises that the professional cleaning industry is progressive and constantly evolving while exploring new solutions.

A highlight of this issue is feedback from, and pictures taken at, the first ever ISSA Summit Africa, held in Cape Town on 6 September.

What made the event unique was the fact that both industry associations and the Professional Body for Environmental Hygiene (PBEH) participated with other professional cleaning-industry delegates in carefully selected executive sessions and in a separate track, the ISSA’s International Accredited Auditing Professional certification workshop.

The keynote address accentuated the difference between customer service and the customer experience – a highly topical subject and extremely relevant to those operating in the service sector.

The recent passing of John Hammill, former NCCA Chairman, industry professional, friend and colleague, stunned us all. I want to use this opportunity to express my sincere condolences to John’s wife Sue and extended family. The industry lost a true gentleman. Read more about John on page 29.

Enjoy the read and as usual we call on you to submit any news or new developments at your firm, thereby allowing us to report widely on workplace-hygiene solutions.

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opinion

Recent labour-broker judgment could drive demand for outsourcing firms Companies providing short-term staffing solutions, while employing people permanently, are set to see rising demand for their services following a recent Constitutional Court judgment that dealt a blow to labour brokers, comments outsourcing firm Innovative Solutions’ Group CEO Arnoux Maré.

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aré’s company currently employs 10 000 people on a permanent basis and hires them out to firms who require contract labour mainly in the mining, transport, agriculture and manufacturing sectors.

Trade unions have been celebrating the Constitutional Court ruling on July 26, which provided clarity on an amendment to the Labour Relations Act (LRA) and requires clients of labour brokers to hire temporary staff who earn below R205 433 per annum, permanently after three months.

Maré, in an interview with Fin24, said he welcomed the judgment because temporary employment can cause significant difficulties for people. They are unable even to sign up for a cellphone contract, he noted.

He said that staffing-solutions companies who move employees to employment sites as and when they are needed absorb the costs of permanent employees, such as a provident fund, training and medical aid.

Maré added that many companies do not have the expertise of handling security or cleaning services, while they specialise in other sectors and turn to staffing solutions firms to meet their requirements.

Responding to trade union criticism that outsourcing companies take a cut of employees’ salaries, Maré said

that the companies themselves, in a transparent process, pay their fee.

However, Ronald Wesso, media coordinator at advocacy organisation the Casual Workers Advice Office, cautioned that the growth of outsourcing companies providing contract labour while employing people on a permanent basis as an umbrella organisation, could still see workers disadvantaged.

According to Wesso, companies were doing “their level best” to avoid workers having the full rights of permanent employment, and special vehicles were being created – such as permanent outsourcing firms – to fill this gap.

“The end result is that workers are in a precarious situation,” he said. When asked about the need by some sectors for seasonal work, Wesso said: “There is absolutely nothing [in the LRA] that prevents employers from hiring for genuinely temporary and seasonal work.”

The number of outsourced workers is difficult to quantify, according to Wesso, as Statistics South Africa doesn’t measure this category. A number of sectors rely heavily on contract labour, including transport, warehousing, logistics, retail, contract cleaning and security, and Wesso estimates that there are more than two million people working in SA who are supplied by labour brokers.

opinion

Facing the cleaning industry’s silent revolution?

The results of a survey recently conducted in the cleaning industry paints a picture of an increasingly growing role for artificial intelligence. Industrial cleaning equipment company Nilfisk recently published ‘Connecting to the Future’, a white paper that explores the opportunities that connected devices and systems can deliver. Drawing from their Global Cleaning Trends survey, this report paints a picture of how technology is expected to impact the industry. The results were enlightening, but not especially surprising.

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t first glance, the cleaning industry seems an unlikely candidate to benefit from advances in artificial intelligence and internet technology.

It is far more common for medicine, genetics and space flight to dominate conversations when talking about disruptive technologies. But cleaning?

Not so much.

However, Emma Corder, country manager for Nilfisk South Africa, argues that this is not actually the case and that we could see meaningful benefits in the very near future.

“Globally, there is a keen awareness that we need to produce food at an everincreasing scale to feed our growing

population. An undesired outcome from this pressure to produce more food more quickly could be a failure to maintain standards along the supply chain.

“We’re already inundated with food scares and actual infections that have very real consequences for society. It is therefore hardly surprising that we’re seeing a growing interest in automation of varying degrees in the cleaning industry.”

With a global footprint and interests in virtually every type of industry, Nilfisk is uniquely positioned to respond to this need. Lessons on how to deploy these technologies and the possibilities they

unlock are constantly being fed into its product-development programmes.

The company also recently published ‘Connecting to the Future’, a white paper that explores the opportunities that connected devices and systems can deliver. Drawing from Nilfisk’s Global Cleaning Trends survey, this report paints a picture of how technology is expected to impact the industry.

“The results were enlightening, but not especially surprising,” Corder says. “For instance, 29 percent of respondents believe connected cleaning will be a major trend this year, with a third saying they were ready to use connected cleaning solutions now.

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opinion A further 28 percent expect to start using connected cleaning equipment in the next two years.

“This evidence supports our conviction that the benefits will become ever more clear as companies see the value.”

The potential for technology to automate mundane but critical cleaning functions is wide ranging and includes a mix of autonomous and human-aided applications.

The Nilfisk white paper lays out predictions for three distinct phases that the integration of connected devices will undergo in the near to mid future.

The paper acknowledges that not everyone and every company is ready to adopt this vision of automating processes and functions.

The first steps toward this hi-tech future are being taken by companies using the technology to monitor machines and processes remotely.

The increased visibility into how and whether cleaning is happening as it should is a big advantage, but still only a

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small step toward an integrated future.

This initial wave of embedding technology will lead to increased integration of functionality and systems.

For instance, remote monitoring of equipment can identify faults or failures and immediately set processes in place to fix or repair machinery.

By the same token, predictive maintenance that relies on data from the field can further promote uptime and the best use of equipment.

Nilfisk research supports this view, with a study showing that between 20 percent and 30 percent of contract cleaners’ equipment fleet will be autonomous within the next five years.

The company believes that the market for autonomous cleaning equipment is currently worth more than US$3.5 billion, which is roughly 40 percent of the total professional cleaning equipment market.

“The question of how the cleaning industry will change has to be seen in the context of the broader environment.

And that environment in the next 20,

30 or 50 years will increasingly be dominated by smart cities.

“Technology is going to become not only indispensable, but fully integrated into broader ecosystems like smartcity grids. It would not be beyond the bounds of reality, I think, for simple and complex cleaning processes to form part of a building’s automated maintenance processes.”

The same concept applies to industries or value chains that are becoming increasingly connected.

There is no reason that a batch of milk, for instance, cannot have a fully traceable and auditable record from source to table. Such a trail could include the schedule of automated cleaning and maintenance for cleaning equipment used at any point along the value chain.

“We are very excited about the future and the role technology can play in transforming industries and value chains by enabling them to be more efficient, cost effective and transparent,” concludes Corder.

industry news Poor management buckles SABS

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he South African Bureau of Standards (SABS) has been placed under administration. This follows Trade and Industry Minister Rob Davies’ decision during June this year to remove the entire SABS board as he had reportedly lost faith in its ability to effectively manage the bureau, according to Business Report.

During May this year, Davies confirmed that the bureau was bleeding customers and potential revenue and in March this year he instructed its management to urgently oversee a detailed process to develop a turnaround strategy.

In July Davies announced the appointment of three SABS coadministrators: SABS group operating officer Jodi Scholtz, the deputy directorgeneral of the Industrial Development Division at the Department of Trade and Industry (DTI) Garth Strachan, and the chief director of technical infrastructure institutions at the DTI Tshenge Demana. He said the co-administrators were charged with producing a

diagnostic report and turnaround action plan.

The SABS reported a R44.3 million loss for its 2016/17 financial year.

During the past few years the SABS has received widespread criticism from many industries about the level of service these industries were receiving from the bureau.

During 2017 the Master Chemical Blenders Association (MCBA), which collectively represents more than 50 companies, told Business Report that their members were unable to obtain their compliance certificates from the SABS, despite interacting directly with the CEO, Mehlomakulu, and that the SABS did not have testing capability and that many products were possibly no longer compliant.

The SA National Accreditation System (Sanas), which is responsible for accrediting industry bodies and laboratories that conduct testing and is recognised through legislation as the only national body responsible for carrying out accreditation, suspended

the certification programmes of the SABS, but subsequently lifted this suspension in March 2016, claiming the suspension was of an administrative nature.

Davies confirmed, in response to a parliamentary question in May, that the SABS had lost 1 052 customers since its 2015/16 financial year, including 401 customers since April this year, resulting in a loss of revenue to the bureau of almost R50 million in this period. In addition, the SABS had to refund 41 customers a total of R1.03 million in this period.

According to Davies, the peak in customer losses was in the SABS’s 2016/17 financial year, due to customers cancelling their permits and certificates with the SABS. The reasons for the cancellations included the suspension of SABS certification programmes

by Sanas; customers moving to competitors; and expired certificates and permits.

Local hotel group bans use of plastic straws

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he movement to ban plastic straws is growing, but phasing it out can be more complicated than it seems. However, recently major corporations like Starbucks, Bacardi Rum, Marriott Hotels and American Airlines amongst others publicly announced that they will phase out the plastic drinking aid in the coming years.

Local hotel group Tsogo Sun announced that in keeping with the international #nostraw campaign it will no longer be serving plastic straws at any of their 100 hotels and 13 entertainment venues around the South Africa.

Though just a small fraction of all plastic pollution, straws have become a symbol of waste to rally behind and a feasible way for consumers to feel like they’re making a difference.

A black-footed albatross crunches down on plastic garbage on the Leeward Islands of Hawaii. Seabirds depend on the ocean for sustenance and the ocean is littered with plastic pollution. Source: National Geographic.

Plastic straws take as much as 500 years to decompose, which inadvertently has huge repercussions for the environment, particularly our oceans.

“Up to 12 million metric tonnes of plastic enter our seas worldwide

every year. The sea is choking.

Straws also end up in storm water drains, causing flooding, polluting waterways, littering the streets and ending up in our food chain,” said Ravi Nadasen, Chief Executive, Sun Hotels.

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industry news Mixture of targeted educational tracks at ISSA Show 2018

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SSA, the worldwide cleaning industry association, announced that this year’s targeted education packages were designed to help attendees soak up all the skills, industry developments, good business practices, and technological advances available at this year’s ISSA Show North America scheduled to run from 29 October to 1 November in Dallas, Texas.

The ISSA Show North America 2018 is regarded as the most comprehensive event available to the commercialand residential-cleaning industry. The show features more than 90 seminars, workshops, and networking events to provide attendees with an immersive learning experience. This year ISSA is offering packages targeting specific member classes including buildingservice contractors (BSCs), distributors, and in-house service providers (ISPs).

BSCs can further customise and enhance their experience by choosing the all-inclusive Commercial Cleaning

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Track education package. Distributors can catch up on the latest business and industry trends by choosing the allinclusive education package, Distributor Track, sponsored by Essendant.

ISPs can choose from two facility-

specific learning opportunities with the Health Care Track or Green Clean Schools educational packages.

For more information about the show visit: www.issa.com

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industry news GCE donations on Mandela Day hailed by animal shelter

GCE staff partnered with Wollies Animal Shelter on Mandela Day.

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andela Day is about making a difference to change the world for the better and is best described by Nelson Mandela’s famous words, “what counts in life is not the mere fact that we lived. It is what difference we have made to the lives of others.” This reminds us that as a nation, companies and individuals, we have to extend a loving and kind hand. It is in this spirit of Madiba and his vision to make the world a better one for all that saw Goscor Cleaning Equipment

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African Cleaning Review September/October 2018

(GCE) and its employees partner with Wollies Animal Shelter on this year’s Mandela Day to make a difference in the lives of abandoned animals.

GCE employees donated a variety of dog food, which was handed over to the shelter on Wednesday 18 July.

According to George Jolly, Key Account Executive at GCE, in previous years, GCE cleaned puppy cages at the shelter on Mandela Day but this year the company focused on food donations.

Arnel Kaplan, a volunteer at Wollies Animal Shelter, commented, “Wollies Animal Shelter would love to thank GCE and its employees, as well as every other company and individual that donated food and accessories.

The donations make an enormous difference in the lives of our animals and it is much appreciated.”

Kaplan explains that on this year’s Mandela Day, Wollies Animal Shelter opened its doors to schools and companies that wanted to spend the day making a difference in the lives of abandoned animals at the shelter. “We gave each visitor the opportunity to create precious memories and at the same time we made them aware of the significance of animal care,” she says.

All visitors, including representatives from GCE, were taken for a tour through the shelter and were then divided into smaller groups, giving each one the opportunity to take a dog for a walk and play on an obstacle course.

advertorial GCE Amsterdam professional cleaning show impressions

Having visited the Interclean Amsterdam show earlier this year, Goscor Cleaning Equipment (GCE) MD, Greg Venter, reflects on global professional cleaning trends, including the key role that aftermarket support and customer service plays in giving a company the leading edge in the marketplace.

While it is critical to have the latest technology and equipment, what is equally important is being able to support these machines in the field and to be able to service customer requirements as efficiently as possible at all times.

Held from 15 to 18 May, Interclean Amsterdam is billed as the largest global professional cleaning exhibition. It brings together leading manufacturers, distributors, suppliers, and end users to showcase the latest technology and trends in the professional cleaning sector. In this regard, many of GCE’s key suppliers exhibited, including Ghibli, Elgin, Maer, Delfin, Green Machines, and Tennant.

The fact that all of our major suppliers exhibited at the trade show gave us an invaluable opportunity to catch up with them. Not only were we able to discuss new technologies that we may want to add to our own product range, but we also focused on the importance of the aftermarket support that GCE leverages in South Africa and beyond.

We were able to gather valuable information about global professional cleaning trends in other countries. Networking was also crucial, as we were able to meet with key role players, and also catch up with many of our long-standing customers visiting the show.

Organisers Amsterdam RAI reported that the 2018 edition of Interclean Amsterdam attracted a record 33 710 visitors from 143 countries, with 892 company stands. Established in 1967, the trade show gives visitors a comprehensive global overview of the professional cleaning and hygiene industry.

It included an exhaustive exhibition programme alongside a diverse range of expert-driven educational seminars and workshops. Set across 12 display halls, Interclean Amsterdam covered a wide variety of cleaning and hygiene segments, from washrooms to equipment and machines. The large outdoor display area featured outdoor cleaning, high-pressure and window cleaning, along with regular live demonstrations.

Industrial equipment group Goscor is part of Industrial Services Holdings (InServe). Goscor represents leading equipment brands across several sectors. These include Crown, Doosan, Bendi, Hubtex and Taylor Dunn (forklifts and materials handling equipment); Bobcat (compact and construction); SANY (earthmoving); Tennant, Elgin, Maer, Delfin, Kaivac and HighPoint (industrial cleaning equipment); HPower, Weima, Meiwa and Rato (industrial power solutions); Genie (aerial lift equipment); Sullair and Ozen (compressed air solutions).

For more information about Goscor Cleaning Equipment visit: www.goscorcleaning.co.za

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food safety issues

Increase focus on food safety this summer The summer season welcomes warmer weather and with it, frequent outdoor gatherings with friends and family and delicious food. But the summer season also brings an increase in cases of foodborne illness, according to the United States Department of Agriculture’s Food Safety and Inspection Service (FSIS).

Considering that one in six Americans suffers from foodborne illness each year, it’s important for retailers to understand its causes and educate customers so that food remains safe after leaving the store.

Hidden risks and clear concerns The human eye can’t detect whether a product is contaminated, making foodborne illness an especially tricky threat. It leads to nausea, hospitalisation and even death in some cases and costs the US economy more than $15.6 billion each year.

Sometimes food recalls can alert customers to contamination, like in the recent case of the romaine lettuce E.coli outbreak. However, recalls don’t protect everyone from foodborne illness.

And these incidents can be especially damaging to a retailer’s reputation.

According to the 2017 Harris Poll Reputation Quotient®, which measures companies’ reputation strength based on the perceptions of more than 23 000 Americans, 65 percent of Americans cite product recall due to contamination as one of the top damaging scenarios to corporate reputation.

Top causes of foodborne illness Food can be contaminated at different points in time, including during handling, preparation and storage. Retailers must understand the common causes of foodborne illness, including: • Personal hygiene failure: Employees who handle and prepare food should understand how to properly wash their hands and do so frequently. Avoiding food contact while sick, and using gloves or utensils to avoid bare hand contact with food, helps prevent the transfer of germs from hands to food.

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African Cleaning Review September/October 2018

• Time/temperature abuse: To keep bacteria from growing, retailers must store food according to manufacturers’ recommendations, such as freezing or refrigerating at specified temperatures. Warming trays should be used to keep food that is intended to be served at hotter temperatures from getting cold before being served. Food should also not be stored for longer than is safe, irrespective of what temperatures are used.

protects it from contamination and extends its shelf life. Food should also be kept at the proper temperature before and after preparation, whether it needs to be refrigerated, placed in a freezer or held at an elevated temperature.

• Contaminated food entering the facility: Any food that enters the facility should come from an approved source that is frequently inspected by a regulatory agency. Even when using

The human eye can’t detect whether a product is contaminated, making foodborne illness an especially tricky threat.

• Improper cooking: Foods such as meat, poultry, seafood, eggs, dairy products and fresh produce can often contain bacteria that cause foodborne illnesses. Food should reach the correct internal temperature during cooking before it is eaten. Use of a properly calibrated food thermometer is a must.

• Cross contamination: If preparation areas are not cleaned and sanitised properly, bacteria can linger on surfaces and later spread to other foods prepared there.

Clean and sanitise preparation areas and tools like cutting boards when preparing different foods.

• Ignoring storage instructions: Food should be kept in packaging that

legitimate sources, it is imperative to check food deliveries to ensure the quality has not been compromised in any way and to wash food such as produce to remove any potential contaminants.

When retailers increase their focus on food safety and educate customers about keeping food safe once it reaches their homes, they provide patrons with better quality products and greater peace of mind, allowing them to enjoy the summer season and worry less about foodborne illness.

Article by Diversey Consulting’s Dr Chip Manuel.

For more information on how the company can assist your business by connecting the food safety dots, visit www.diversey.com

case study

Why Danish cleaning workers retire early A study of 1 430 Danish female cleaning workers found that sixty-six percent had retired at around 60 years of age, while people usually retire at age 65 in Denmark.

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he 2016 study was conducted to ascertain why these workers were retiring early, mostly due to a variety of ailments including “upper extremities complaints, elbow pain of more than 90 days in the past year, and symptoms of nerve entrapment (pressure on nerves causing pain).”

The study included the 1 430 female cleaning workers as well as a control group made up of people working as shop assistants. Here are some of the findings uncovered over the 90-day period:

• Thirty percent of the cleaning workers reported shoulder pain compared to thirteen percent of the shop assistants • Sixteen percent of the cleaning workers reported elbow pain compared to just six percent of the shop assistants • Twenty-three percent of the cleaning workers reported wrist pain, but only 8 percent of the shop assistants reported a similar ailment • Tingling in the fingers was reported by 13 percent of the cleaning workers, but only by 4 percent of the shop assistants • 45 percent of the cleaning workers reported a combination of shoulder, elbow, and wrist pain during this 90-day period, compared to only 20 percent of shop assistants.

The report noted that the two groups were comparable as to age, marital status, ethnicity, as well as job-related physical stress. So, these were eliminated as factors that could impact the results of the research.

However, here is what was clearly different. The female cleaning workers mopped floors for more than 10 hours per week. The researchers concluded that: “Floor cleaning, defined as the use of a mop [for] more than 10 hours a week, was associated with [the] risk of early retirement.”

“Floor cleaning, defined as the use of a mop [for] more than 10 hours a week, was associated with [the] risk of early retirement.”

“The study was conducted before the introduction of floor-cleaning alternatives,” says Matt Morrison of Kaivac, manufacturer of the OmniFlex™ floor-cleaning systems. Kaivac is the developer of the No-Touch Cleaning® and OmniFlex™ Crossover Cleaning systems.

“As a result, the researchers could offer no suggestions as to how this situation could be addressed or prevented.”

Kaivac offers an integrated portfolio of environmentally friendly cleaning products designed to remove the maximum amount of soil and potentially harmful biopollutants in the most cost-effective manner possible.

For more information on cleaning and hygiene technologies, visit www.kaivac-emea.com Source: “Early retirement among Danish female cleaners and shop assistants according to work environment characteristics and upper extremity complaints: an 11-year follow-up study”. By Lone Donbæk Jensen, Jens Peter Ellekilde Bonde, Michael Victor Christensen, and Thomas Maribo; Published 4 May 2016, in the U.S. National Library of Medicine.

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feature sustainable cleaning

Significance of sustainable cleaning as part of FM programme Building and facility management teams are constantly striving to ensure that their facilities perform at a superior level. Optimising efficiency and increasing productivity are usually top of mind when establishing new processes for managing facilities.

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nother operational aspect that has been cast into the spotlight is the introduction of environmentally sustainable practices.

A key part of being environmentally sustainable is implementing green cleaning processes to reduce a building’s footprint on the environment.

Reducing chemical usage, limiting water use and encouraging recycling are all important techniques to ensure that your business is environmentally sustainable. In this abridged article by Alicia Fenwick, senior manager brand activation, at Rubbermaid Commercial Products, provides an overview of why sustainable cleaning should be a key part of any facility management programme.

In property management circles, we’re also seeing an increased focus on obtaining strong ratings through the likes of a national environment-rating system. One way that businesses are looking to increase their ratings is through waste reduction and curbing water usage.

With the rise of ‘chemical-free cleaning’, sometimes referred to as ‘green’ or ‘sustainable cleaning’, facility managers are reviewing cleaning methods and products with environmentally friendly ingredients.

There are a number of ways facility managers can implement green cleaning, from their choice of detergents to the implementation of a system that removes chemicals all together.

Benefits of sustainable cleaning?

For many of our clients, the most immediate benefit is a reduction in

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water and chemical consumption.

While infection control and prevention is the main driver, a secondary and often instant benefit is a cost saving in these areas, resulting from sustainable cleaning. Implementing a sustainable system can also result in increased productivity and greater efficiency, as a reduction in the use of chemicals eliminates previously required steps in the cleaning process.

Here are reasons why sustainable cleaning should be a key part of a facility management programme:

often kill but don’t remove bacteria.

In some cases, the use of microfibre allows chemicals to be cut out of the cleaning process, with up to a 95 percent reduction in the chemical volume used.

Microfibre, when used in conjunction with chemicals or steam, is a ‘fail-safe’ option because the chemical or steam kills the microbe and the microfibre removes it from the surface. This ensures that the bacteria does not spread and, at the same time, eliminates the food source for other bacteria.

With the rise of ‘chemical-free cleaning’, sometimes referred to as ‘green’ or ‘sustainable cleaning’, facility managers are reviewing cleaning methods and products with environmentally friendly ingredients.

1. Sharp reduction in the use of chemicals As sustainable cleaning practices become more important to facility managers, there is a shift away from the use of harsh chemicals to reduce their negative impact on the environment.

Too often, facility managers rely on chemicals to provide a thorough clean, however, there are alternatives.

Microfibre has fast gained attention because of its ability to remove fine particles, bacteria, microbes, and oils hidden in surface crevices, that cotton sponges or cloths typically cannot reach.

Microfibre products completely remove microbes with less water and without the need to use harsh chemicals that

2. Minimising water usage Traditionally, when cleaning a facility, there is often a reliance on water; however, a considerable amount of this valuable resource is wasted through mopping or cleaning surfaces with a wet cloth.

For many facility managers, now is the time to start taking measures to decrease water usage by introducing innovative cleaning methods. Not only will limiting water usage cut operational costs for the business, it will decrease the business’s impact on the environment.

An important step towards curbing water usage is to use products, such as microfibre cloths, which drastically

reduce the amount of water required for a thorough clean. Microfibre products give managers the advantage of doing less with more, contributing to the goal of sustainable cleaning.

In addition to cleaning with microfibre, there are other steps facility managers can take to reduce water usage: • fix leaking taps • choose efficient showers, toilets, taps, plumbing and appliances that save water • consider using rainwater storage tanks • re-use water where possible to reduce the consumption of clean water where it is not needed (e.g. cleaning floors), and • check the Water Efficiency Labelling and Standards Scheme to find information about the water efficiency of products.

These simple steps towards curbing water usage are essential for facilities to achieve top recognition for sustainable cleaning.

3. Encourage recycling to reduce waste costs Managing waste within a facility involves anything from the promotion of recycling to the strategic placement of bins around populated areas. An efficient wastemanagement system not only stores rubbish, it can also help reduce operational costs. Sustainable cleaning coupled with waste management creates a working environment that is more cost effective and sanitary.

Now is the time to start taking measures to decrease water usage by introducing innovative cleaning methods. Not only will limiting water usage cut operational costs for the business, it will decrease the business’s impact on the environment.

Getting tenants involved in recycling can be difficult and often facility managers need to come up with incentives to encourage them. The following tips can help you promote recycling with tenants: • place bins on each floor or workspace for recyclables • use educational posters that detail the benefits of recycling, and • create an educational competition between workspace areas to incentivise recycling.

4. Be compliant and industry leading As facility managers become more aware of sustainable cleaning practices, there will be an inevitable increase in the importance of adhering to stronger environmental guidelines. For instance NABERS, the National Australian Built Environment Rating System, is an initiative by the government of Australia to measure and compare the environmental performance of Australian buildings and tenancies. This is an active step toward improving a facility’s environmental footprint.

The NABERS star rating represents a facility’s operational performance, using 12 months of measured performance information, such as

energy or water bills, or a waste audit.

A NABERS-accredited rating can help managers meet tenant expectations for greener buildings and workplaces and encourages best practice by providing realistic benchmarks that encourage owners to minimise their impact on the environment. Facilities that are designed and built with sustainability in mind improve their competitive advantage to attract top-tier tenants.

Future proofing your facility In Australia, the healthcare sector has helped spearhead sustainable and green cleaning, and we are now starting to see the same developments in the aged-care and property-management sectors. With a number of successful green cleaning and microfibre case studies starting to emerge, facility managers are actively seeking out more information on how to transform their cleaning processes.

Driven by an appetite for a higher level of cleanliness, greater efficiency, cost savings and increased compliance, it won’t be long before sustainable cleaning becomes the norm.

The original article previously appeared in the print edition of Australia’s Facility Management magazine.

African Cleaning Review September/October 2018

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educational

Preventing mould in an indoorpool facility For dedicated lap swimmers, families with children, or anyone who likes to splash around, indoor pools turn swimming from a summer pastime into a year-round passion. People love indoor pools, which is why you can find them in hotels, gyms, and neighbourhood recreation centres. Add a sauna, shower, and locker room, and your indoor pool morphs into a value-added luxury retreat.

necessary to keep mould from forming in wall and ceiling cavities.

Even if your structure is well designed with no leaking pipes and controlled humidity, fungus can still grow. Mould loves unclean conditions and will form on dust, grime, soap scum, and leftover food scraps. This means you – and your guests – can find it in the shower area, on the sauna floor, benches and walls, and even on the lockers.

Removal?

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owever, all the water and steam welcome an uninvited guest: mould. Unsightly, smelly, and toxic, even a little bit of mould can drive patrons away. Knowing how to prevent mould in your indoor-pool areas will protect swimmers and safeguard your valuable investment.

What is mould?

Mould is a fungus, and while there are many strains, certain types including toxic black mould (formally known as Stachypotrys chartarum) can cause serious illness in otherwise healthy people, according to Prevention Magazine. While an infestation of this type of mould is fairly rare, the article points out that “all moulds can potentially cause rashes, headaches, dizziness, nausea, allergic reactions (like hay fever), and asthma attacks.

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African Cleaning Review September/October 2018

In people with weakened immune systems, [mould] can cause serious lung infections.”

Most strains of mould give off a telltale, musty odour, and while black mould is particularly noticeable, fungus can also be brown, green, yellow, or pink. No matter the hue, however, all mould should be considered dangerous.

Why is mould growing there?

Mould needs three things to thrive: moisture, warmth, and organic matter to feed on – all of which can be found in your indoor pool, sauna, shower, and locker room. Because of this, you need to fight mould growth as early as the design phase. For instance, Liberty Building Forensics Group explains that proper ventilation will keep the relative humidity below 70 percent and is

Any visible mould found on a hard surface requires immediate removal.

Cleaning staff should scrub the area with a stiff brush and diluted bleach solution while wearing goggles, rubber gloves, and possibly a respirator for safety. If mould has infiltrated any permeable materials, it’s best practice to throw the object out, as it is nearly impossible to remove fungus from materials like wallpaper, ceiling tiles, or carpeting, according to Prevention Magazine.

Of course, scrupulous daily cleaning is how to prevent mould from forming in the first place. Using an ordinary mop and bucket might do more harm than good, as the technology spreads soils around and leaves surfaces wet.

A no-touch cleaning system is the preferable, better option, as it removes dirt and moisture to keep mould from growing in the first place.

For more information on cleaning products and equipment that will help you prevent the spread of disease in your facility, visit: www.kaivac.com

educational

Professor Mark Wilcox

French Society recommends most effective hand-drying method in minimising spread of microorganisms New guidance on hand hygiene published by the French Society for Hospital Hygiene SF2H, strongly discourages the use of electric hand dryers as a method of hand drying in hospital washrooms and recommends instead the use of single use paper towels as the most effective way to dry hands and minimise the spread of microorganisms following a visit to the washroom.

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ssued by France’s leading healthcare society, SF2H’s newly published guide, Hand hygiene and care – choice of products and how to use and promote them, offers the first new guidance on hand hygiene for many years. It recognises that good hand hygiene among healthcare professionals is essential in preventing infection and crosstransmission of microorganisms in a healthcare setting. The report was reviewed by 25 experts in infection control and microbiology, and will be widely circulated and read by those working to promote optimal hygiene and minimise the spread of microorganisms.

On the subject of hand drying, the report cites the most recent literature reviewed by SF2H, including a number of studies undertaken by Professor Mark Wilcox MD, consultant microbiologist, Leeds Teaching Hospitals and University of Leeds, UK, and Keith Redway of the University of Westminster. These studies found that

electric dryers contaminate both the air and the surfaces with bacteria and viruses in washrooms.

Commenting on the new guide, Prof. Frédéric Barbut of the Infection Control Unit at Hospital Saint-Antoine (AP-HP), Paris, France, said, “This new SF2H guidance reflects the latest research on hand hygiene and is intended to complement the recommendations published in 2009.

Responding to a question frequently posed by hygienists, and in light of recently published studies, the authors of the Guidance advise against the use of hot-air hand dryers in healthcare settings because of bacterial and viral contamination of air and surfaces.”

SF2H, the French Society for Hospital Hygiene, is a member of the European network to promote infection prevention for patient safety and of the International Federation of Infection Control (IFIC). It is composed of professionals working in the field of hygiene promotion in healthcare and promotes safety and quality of

care, epidemiology, prevention and the fight against healthcare-associated infections. SF2H also undertakes safety and health awareness evaluation, accreditation and risk management in the field of healthcareassociated infections.

“The latest SF2H guidance provides clear guidance to healthcare professionals throughout France and beyond,” says Fanis Papakostas, chairman of the European Tissue Symposium (ETS). “We are very pleased that the research into optimal hand-drying methods undertaken by the universities of Leeds and Westminster in recent years has been helpful in supporting this guidance.

The results of these studies have significant implications for the choice of hand-drying method in hospital washrooms, where limiting the spread of microorganisms is paramount due to patients’ increased susceptibility to infection and the greater prevalence of potential and/or antimicrobial-resistant pathogens.”

African Cleaning Review September/October 2018

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african cleaning summit

Inaugural African summit for cleaning professionals a huge success The first ISSA Executive Summit, powered by African Cleaning Review, featuring a speaker and educational programme specifically developed for the professional cleaning and hygiene industry took place on 6 September at Cape Town’s Lagoon Beach Hotel and was hailed by the industry as a huge success. This summit sends a clear message that the professional cleaning industry, despite a sagging economy, has embraced this initiative by participating at the highest level in carefully selected executive sessions, addressing pertinent business topics such as strategic thinking, transformational leadership, sales benchmarking, FM standards, brand identity development and the implementation of green-cleaning strategies, amongst others.

The one-day summit, which was sold out with more than a month to go, attracted 155 of the industry’s most senior leaders. It was split into a Strategic Management Summit running simultaneously next to a full-day International Accredited Auditing Professional (IAAP) workshop, presented by the ISSA’s Cleaning Management Institute (CMI).

The IAAP workshop educated delegates on how to perform quality assurance audits within a facility. Through an interactive programme delegates learned the technical skills needed to perform a facility audit as well as the ethical aspects of having this responsibility. Following the conclusion of the workshop, delegates received formal CMI certificates, valid for a period of 24 months.

In addition, the summit featured a niche tabletop exhibition area where industry bodies and suppliers interacted with delegates during breaks. Colourful and interesting exhibits by the following companies completely filled the atrium area at the Lagoon Beach Hotel: BEECA Cleaning Association, Blendwell Chemicals, Clean FM Consultants, Diversey, i-Team Global SA, Kimberly-Clark Professional*, NBC Holdings, NCCA, Newell Brands, Numatic International, Prime Cleaning Suppliers, PBEH, Tork SA and Wetrok.

The day started off with the keynote address by Lynn Baker, widely recognised as a South African customer service expert. During her presentation Lynn coached delegates on how to define the difference between customer service and the customer experience that is defined as ‘a combination of service, relationship management and engagement, all of which drives loyalty and loyalty drives revenue’. During her fast-paced and highly visual presentation, Lynn highlighted the key drivers of customer experience and challenged delegates to contemplate how they can improve the experience they currently deliver to customers.

Lynn Baker’s Masterclass sessions on customerjourney mapping highlighted the 6 key demands of today’s savvy customer and focused on increasing sales and how to strengthen customer loyalty through a better customer experience.

Jenni Lombard, Technical Manager for the Green Star Existing Building Performance & Interiors Tool at the Green Building Council South Africa (GBCSA) provided an insightful account of utilising Green Star methods to introduce green-cleaning strategies in facilities.

The FM presentation by Helgard Pienaar, Industrial Engineer at Pragma Global provided feedback on the latest developments around standards in facility management, both locally and internationally, as well as the road map ahead. A highlight of his presention was the interactive and live-rating exercise by delegates using their smartphones to rank issues such as skills and training, quality of work and costing of services amongst others, by utilising the menti.com app.

The track on Strategic Thinking and Brand Identity was presented by Dr Carla Enslin, founding member and National Head of Strategy at IIE Vega School and specialist in brand identity development and creative strategic thinking. Carla’s presentation included a facinating overview of the power of a brand, how to successfully build a brand, but also how to strategically ensure that a brand delivers, especially considering the far-reaching influences of social media.

In his vibrant presentation Nick Christelis, internationally acclaimed business strategist, facilitator, coach, speaker and author of The Art of the Arrow – How Leaders Fly, inspired industry leaders on the various aspects of practical business leadership and strategy, defining what makes a leader and how leaders affect all levels in an organisation.

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African Cleaning Review September/October 2018

In her presentation, Dianna Steinbach, ISSA Vice President of International Services focused on sales benchmarking for success. The evolution of B2B customers, the rise of a new world order and the selling skills needed in a volatile business environment where focus areas including sales effectiveness, strategy and sales benchmarking are key areas when assessing your market situation. Closer to home, Dianna emphasised the critical importance of changing the way customers value cleaning, and how to assist them in viewing it as an investment in human health, the environment and ultimately an improved bottom line.

african cleaning summit

Ultimately the combination of the summit, IAAP workshop, cocktail party, official dinner and the next day’s site visit, provided delegates with multiple opportunities to learn, grow, network, discuss industry trends and developments and to get to know each other on a social level in an informal environment. It was truly an African summit with delegates from Botswana, Ghana, Namibia and Zimbabwe joining their South African counterparts in the lovely city of Cape Town. The summit was sponsored by: Prime Cleaning Suppliers (Gold), Kimberly-Clark Professional* (Silver), Wetrok (Bronze), BidvestPrestige, CSG Skills Institute, Diversey and the NCCA.

“The summit was a great success, well organised!

Speakers were remarkable subject matter specialists.”

“The experience was an eye opener, learned a lot and managed to add broadly to my network list.”

Patrick Makhubela – NCCA National Chairman and CEO, Neledzi Cleaning Services

Gerry Ditihong – MD, Semani Group, Botswana

“Good conference, great vibe and opportunity to interact with the rest of the industry. Our team that attended the IAAP course were very complimentary of the content.” Jegie Padmanathan – CEO, Bidvest Prestige

“Well organised, learned a lot and speakers were extremely good.”

Lizwe Ndlovu – MD, Lepro Corporation

To view more photos, go to African Cleaning Review’s Facebook page: www.facebook.com/AfricanCleaningReview

African Cleaning Review September/October 2018

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educational

Recycling service for paper hand towels – world first Tork PaperCircle® is the world’s first recycling service for paper hand towels. It uses waste as a resource and turns used paper towels into new hygiene-tissue products. It creates new circular standards for waste management and helps businesses reach their sustainability targets and stay ahead of customers’ increasing expectations. The service reduces its users’ carbon footprint by up to 40 percent.

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round the world, companies are shifting to a circular economy – closing the loop for every part of their business. Tork PaperCircle is enabling them to do the same for paper hand towels. It is the world’s first recycling service for paper hand towels, which helps companies redefine their waste management and meet sustainability targets.

“Tork PaperCircle helps businesses make the shift from talking about sustainability to acting sustainably,” says Åsa Degerman, Global Brand Innovation Manager at Essity.

The scale of global-hygiene-brand Tork makes it possible to compile and recycle used paper hand towels locally into new tissue products.

Tork PaperCircle has proven a carbon footprint reduction of 40 percent* and pilot users report that their buildings generate about 20 percent less waste.

The service also provides businesses with recycling and waste-reduction statistics to showcase commitment and draw attention to their sustainability initiatives. ”With 50 years of insights and customer focus, the Tork brand is committed to developing innovations that add value. The Tork PaperCircle service is an excellent example of this. It’s a one-of-a-kind service that enables our customers to stay ahead of sustainability expectations and it will drive circularity discussions within our industry,” says Don Lewis, President for Professional Hygiene at Essity.

For recyclability, Tork PaperCircle requires paper hand towels to be sorted

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African Cleaning Review September/October 2018

from other waste. To help washroom visitors get things in the right place – and draw attention to sustainability initiatives – Tork has created a set of signs and symbols to guide and encourage. It’s created with inspiration from recent Nobel Prize laureate in economy, Richard Thaler, and his ’nudge theory’ which emphasises innovative ways of affecting public behaviour.

Tork PaperCircle is cost neutral compared to other waste-handling options such as incineration, and a local support team facilitates implementation. The service is highly suitable for high-traffic venues.

“Normally, you would think of more waste as a bigger problem. We gave the opposite idea a chance – what if there’s an opportunity here? It turned out there was, because with more waste you reach a certain point where you can do things that wouldn’t be viable on a smaller scale,” says Åsa Degerman, Global Brand Innovation Manager at Essity.

To secure that the service meets their needs, Tork PaperCircle has been developed in collaboration with recycling experts such as the Zero Waste Foundation and with pilot customers in Germany and Holland.

One of the first pilot customers is Commerzbank. Starting as a pilot with only one office in 2016, Tork and Commerzbank have now expanded the service to 17 offices in the Frankfurt area. The next step for Tork PaperCircle is to move from pilot mode, and the service will transcend into Belgium and Sweden in the coming year.

Tork PaperCircle is cost neutral compared to other waste-handling options such as incineration, and a local support team facilitates implementation.

The service is highly suitable for high-traffic venues.

“By recycling we can lower our carbon footprint, and the buildings involved generate about 20 percent less waste. Tork PaperCircle establishes us as a recycling pioneer among German companies,” says Dirk Middelmann, Corporate Real Estate Management at Commerzbank.

How Tork PaperCircle works: • The customer’s visitors and employees use the washroom as usual, but throw their paper hand towels in a separate bin after drying their hands.

• Nudging and communication signs make this easy and intuitive for users – and the separation of paper hand towels and other waste makes recycling possible.

• Cleaners empty the bins as usual but keep the paper hand towels separate on the trolley.

educational • A recycling partner collects the paper hand towels and takes them to the local Essity mill.

• The Essity mill recycles the paper hand towels, putting them back into the loop as new tissue products.

Watch video about Tork PaperCircle here: https://www.youtube.com/watch?v=qdaro1plpJ8 * The results of a life-cycle analysis (LCA) in 2017, verified by IVL, Swedish Environmental Research Institute Ltd, where the avoided processes have been taken into account.

About Tork® The Tork brand offers professional hygiene products and services to customers ranging from restaurants and healthcare facilities to offices, schools and industries. Products include dispensers, paper towels, toilet tissue, soap, napkins, and industrial and kitchen wipers. Through expertise in hygiene, functional design and sustainability, Tork has become a market leader. Tork is a global brand of SCA, and a committed partner to customers in over 80 countries. To keep up with the latest Tork news and innovations, visit: www.tork.co.za

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laundry review

World of professional textile care on show

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xpoDetergo International, the 18th international exhibition dedicated to machines, technology, products and services for laundry, ironing and textile cleaning, will take place from 19 to 22 October 2018 in Fiera Milano, Italy.

Market competitiveness, efficiency and sustainability have become today’s norm as the industry combines innovative services and technology to meet demand and generate progress.

Therefore, ExpoDetergo International will be ideally positioned as a unique showcase with an integrated offer that will bring together Italian manufacturers with the most interesting solutions representing companies from all over the world in terms of dry and wet cleaning technology, ironing, textile

supply, detergents, accessories, industrial automation systems, services and textiles.

On display will be completely automated, large treatment lines, featuring optimum-energy consumption; compact washing machines with a laundry-loading capacity of more than one hundred kilograms; RFID labels for garment recognition and sorting, which reduces the number of lost items; machines with the ability to iron more than one hundred shirts an hour – leveraging significant savings and zero environmental impact detergents.

In addition to interesting exhibitionstand offerings, the show promises to be an essential showcase of the changing market with the presentation of two thought-provoking case studies taking stock of the diverse markets of industrial wet and dry cleaners.

The case studies commissioned by ExpoDetergo are expected to explore the two most focal areas in the sector in order to assist entrepreneurs, professionals, sales executives and operators to identify new and promising directions for their own businesses.

Commissioned by ExpoDetergo from Cerved, an important Italian market-analysis institute, the two studies – developed exclusively for

ExpoDetergo International – will be a precious tool for exploring the state of the art of the two most important areas in the sector, to stimulate new ideas among all the players in the sector, and to help entrepreneurs, professionals, sales people and operators in the cleaning-related industries to identify new, promising paths for their own businesses.

The World of Professional Textile Care Community (WOPCOM), a new online platform, will be launched at ExpoDetergo offering partners in professional textile care an opportunity to connect and find information relating to business development. WOPCOM enables networking and information exchange among the professional textile care industry, their suppliers and clients worldwide. Apart from interaction, WOPCOM stresses the exchange and dissemination of industry information and knowledge. It is a content-driven digital platform covering issues such as technology, market trends and developments, hygiene requirements, textile rental, etc. as well as the effective implementation thereof.

Industry professionals can pre-register to visit the show at: www.expodetergo.com

Global PTC Best Practice Awards set for Milan

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unning alongside ExpoDetergo this year will be the second edition of the Global Best Practice awards (GBPA) organised by the international association for professional textile care, CINET. The Global Best Practice Awards programme stimulates the implementation of best practice measures, service aspects, marketing and quality of the PTC industry.

With the best practices approach, CINET intends to contribute to a modern and sustainable textile care sector.

Changing customer demands elicit new services and business models. Quality, sustainability, comfort and high-tech functionalities are important aspects in

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African Cleaning Review September/October 2018

meeting these changing demands.

By inviting national associations and suppliers to nominate individual companies showing excellence in the field of sustainable and innovative businesses, CINET gathers a variety of successful business cases. National best practice awards held in a number of countries play a significant role in the pre-selection of nominees.

National award winners are automatically nominated to participate in the 2018 Global Best Practices Awards. Companies are required to submit information about their company, premises, processes, and equipment, along with supporting material (photos,

videos, presentations, etc.).

All information is then assessed by an independent, international jury consisting of 20–25 experts who will select 45 exceptional companies out of 175 nominees from 40 countries with reference to the market characteristics and trends in the country of origin.

Subsequently, the members of the jury review the nominees’ response forms and supportive information. The Awards will be presented during an official ceremony on 19 October in Milan and hosted by ExpoDetergo.

For more information about this year’s GBPA visit: www.cinet-online.com

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facilities management review

Importance of washroom design in keeping healthcare facilities healthy Controlling bacteria and the spread of infections is a top priority across all washroom environments. But there is perhaps no other demographic with a greater need for washroom fixtures aimed to minimise the effects of these diseases than that of healthcare facilities, according to Healthcare Facilities Today.

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ashrooms in these environments are the perfect storm for the spread of infectious diseases, as they not only serve patients who tend to be increasingly prone to disease-causing organisms, but deliver water between 25 degrees Celsius and 42 degrees Celsius – the exact temperatures for bacteria to thrive in.

The results are staggering. Not only have studies conducted by the United States Centers for Disease Control and Prevention (CDC) shown that US hospitals report 1.7 million healthcareacquired infections (HAIs) each year, but that there have also been an alarming 99 000 deaths due to the infection during their hospitalisation. In addition, HAIs are also plaguing healthcare facilities’ bottom lines. Aside from the many lives the infections have taken, HAIs cost hospitals US$20 billion each year. There are three primary ways that patients contract HAIs – coming into contact with medical workers and other patients, ingesting infected water, and inhaling infected water vapour – with almost half of HAIs caused by infected water.

In order to combat the outbreak of HAIs, healthcare facilities are beginning to strategically implement smart washroom design by specifying taps, sinks, flush meters, toilets and urinals that are specifically manufactured for hands-free operation, thereby fast tracking the creation of a sanitary environment.

Proper hand hygiene Proper hand washing is the singlemost effective means of preventing the spread of pathogens. Despite

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African Cleaning Review September/October 2018

this universal truth, people do not always practice the correct technique, prompting washroom-product manufacturers like Sloan to combat the spread of HAIs with hygiene-friendly products.

• Taps: The advent of touch-free taps – with sensors to activate and shut off the flow of water – has rendered handles on taps obsolete. Not only does handle-free operation remove a point of contact for spreading harmful bacteria across multiple users, but it also promotes water conservation. Designed to operate for a pre-determined length of time, hands-free taps use approximately 3.8 litres less water per use than a manual tap. With the universal importance of proper hand-washing – especially in a hospital – taps need to cater for getting hands washed in the cleanest possible environment. While touch-less taps are an obvious alternative to

minimise contact with the surfaces where germs breed, automatic flush features also avoid stagnant water in pipes while gooseneck spouts make it easier for the user to wash not just hands, but forearms as well. Tap features like LCD displays guide users through hand-washing recommendations.

Additionally, laminar-flow taps keep water from mixing with germ-filled air while minimising splashing.

• Sinks: First and foremost, sinks in healthcare environments should be designed to promote quick water flow down the drain with as little splashing as possible. Deep sinks with offset drains prevent contaminated water from splashing, while anti-microbial coatings on high-quality vitreous china, stainless steel and solid surfaces – ideal materials for healthcare sinks – work to prevent germ growth on these surfaces.

facilities management review • Toilets and urinals: Specifying fixtures that are easy to clean and maintain is an important aspect to keeping toilets and urinals free of germs and bacteria, while also minimising contact between germs and people. Wall-mounted toilets make floor cleaning faster and more effective, while hydrophobic (waterrepellent) and oleophobic (oil-repellent) properties can be incorporated into glazes for vitreous china toilets and urinals to impact the surface at a nano-scale level. Not only does this make the fixture easier to clean,

but it keeps it cleaner for longer.

• Flush-meters: Much like toilets and urinals, flush-meters are a primary origin of the HAI epidemic. Touch-less sensor flush-meters not only reduce germ-spreading contact, but work to conserve water. Sensor flush-meters are now reducing water volume by up to 30 percent and even automatically initiating a 4.1 lpf or 6 lpf flush based on how long the user remains in range of the sensor. Healthcare facilities like Rush University Medical Centre and Elmhurst Hospital are just two of the many hospitals across the

US integrating bedpan washers into toilets to minimise the backsplash of infected water. While cleaning bedpans, healthcare professionals are often exposed to unwanted backsplash, but innovative bedpanwashing systems allow for a safer and more sanitary alternative.

By specifying these types of hygienefriendly fixtures, mixed in with the right hand-washing habits, healthcare-facility washrooms will start to become the solution and not the problem, specifically in regard to healthcare-acquired illnesses.

SA offices and other buildings to disclose energy consumption The Department of Energy has published new draft regulations, which seek to make it mandatory for certain buildings to submit and publicly display their energy performance.

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he new regulations apply to both government and private buildings and will be recorded in a new ‘building energy performance register’ to be created by the South African National Energy Development Institute. The draft regulations define ‘energy performance’ as net energy consumed in kilowatt hours per square metre per year (kWh/m2/ year) to meet the different needs associated with the use of a building, which may include: • Heating • Hot water heating • Cooling • Ventilation and lighting (but excluding measured or assessed energy consumed by garages) • Car parks and storage areas • Outdoor services Upon submitting their usage, each building will receive an energyperformance certificate, which will be valid for no longer than five years and must be posted at the entrance

of the building. The following types of buildings will be required to submit this information as indicated below.

Government facilities The following government buildings will be required to display their energy-performance certificates at their entrances: • Buildings used for entertainment, public assembly, theatres, indoor sports arenas, places of instruction, and offices; • The building needs to have been in operation (performing one of the above uses) for at least 2 years, and may not have been subject to a major renovation within the past 2 years of operation; • Buildings with a net floor area of over 2 000 square metres.

Private facilities The following private buildings will be required to display their energyperformance certificates at their entrances:

• Buildings used for entertainment, public assembly, theatres, indoor sports arenas, places of instruction, and offices; • The building needs to have been in operation (performing one of the above uses) for at least 2 years, and may not have been subject to a major renovation within the past 2 years of operation; • Buildings with a total net floor area of over 1 000 square metres.

The draft regulations for the mandatory display and submission of energy-performance certificates for buildings was published in the Government Gazette in terms of section 19 of the National Energy Act (Act No. 34 of 2008), by the Minister of Energy, Jeff Radebe, and is available for public comment.

This gazette is available free online at: www.gpwonline.co.za

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editorial Hako

Introducing a new flexible walk-behind scrubber-drier The Hako Scrubmaster B3 is a practical, easy-to-transport scrubber-drier designed for the efficient cleaning of small and hard to reach areas.

The B3 features a 3-litre solution tank and cleaning capacity of 100 square meters made possible with the ‘eco’ function.

The compact design provides high flexibility and a non-obscured view of the area to be cleaned even when operating it within confined areas.

The Hako Scrubmaster B3’s lightweight design and collapsible tie bar make it easy to store and transport, even in the boot of a vehicle. Easy-to-read operator symbols enables intuitive user operation, while the removable cover allows for easy access to and cleaning of the recovery tank.

For more information contact Hako SA at: +27 11 922 0000 or email: antonys@eiegroup.co.za

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Product Specifications Scrubmaster

B3

Working width

41 cm

Performance approx.

38 m2/h

Solution tank

3 litres

Recovery tank

5 litres

Battery capacity

13 Ah (lithium)

Estimated run time

1 hour

Brush/pad size

2 x 21 cm

Brush speed

140–210 rpm

African Cleaning Review September/October 2018

African Cleaning Review September/October 2018

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people and events NCCA Gauteng branch AGM The Gauteng branch of the National Contract Cleaners Association (NCCA) held its AGM at the premises of Numatic International in Midrand on 16 August. During the meeting the annual financial statements were approved and adopted and the new branch executive committee was confirmed.

The annual Chairman’s Report was presented by branch and national NCCA Chairman Patrick Makubela, who reported another good year for the branch, to which the audited financial statements bore testimony.

During his introduction he emphasised the fact that the Gauteng branch had managed to build a strong team who have all played their part in growing it into the strongest branch nationally.

The following issues were highlighted in the Chairman’s Report: Three of the current four NCCA compliance auditors were introduced to members. Audit statistics indicated that 220 cleaning companies have been audited over the past 31 months and of these companies 185, or 76 percent, were found to be compliant.

Currently the Association agreed to absorb the cost of the compliance audits, however, should a company be found non-compliant and a follow-up audit be required, then the company will have to bear the cost of the audit.

Paul Roux (previously with BidvestPrestige) has been put on

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African Cleaning Review September/October 2018

Gauteng committee members pictured from left to right: Steve Braham (SWB Sports), Patrick Makhubela (National and Gauteng Chairman) Neledzi Cleaning Services, Sandy Deale (Gauteng and Limpopo Administrator), Janine Botha (Numatic International), Arthur Bath (Treasurer) and Lennox Batchelor (Gauteng Vice Chairman) Bidvest Prestige. Not present at the AGM were committee members Dave Reynolds (Supercare Group) and Pieter van der Westhuizen (Afriboom).

retainer by the branch in order to assist members with labour queries.

Member were encouraged to contact branch secretary Sandy Deale in order to obtain the necessary labour-related assistance from Paul.

The Chairman reported on a meeting held earlier in the year with the BEECA Cleaning Association and unions and it was found that there is an appetite for the establishment of a national bargaining council. A meeting was then held on 31 July 2018 with the same parties and the Department of Labour in order to find out the way forward

in establishing a national bargaining council. The KZN NCCA branch was asked to put forward a motion at a KZN Bargaining Council meeting held in April this year, however, this was not done. An interim negotiating forum committee needs to be formed as soon as possible and this will be done at a meeting to be held later in August.

The NCCA Gauteng branch membership grew from 263 paid-up members in the previous year to 377 currently paid-up contract-cleaner members.

advertorial Tork

Innovation Award for unique paper hand towels recycling service As part of the opening ceremony at the recent Interclean Amsterdam exhibition, Tork’s PaperCircle® was announced the Innovation Awards category winner and also received the prestigious Visitors Choice Award. The Interclean Innovation Award acknowledges outstanding achievements in the field of innovation within the professional cleaning industry. The products and solutions are judged on their originality, practicality, sustainability, profitability and their impact on the industry.

the loop and creating new circular standards for waste management.

that can prosper and develop the industry.”

Michelle Marshall, Chairman of the Innovation Awards Jury said: “We were really impressed with the Tork PaperCircle service. It’s a very ambitious project and the first of its kind, offering a paper-recycling service at client buildings. It’s innovation in the sector and it’s encouraging facility managers to take a more circular approach to managing their buildings.

Tork’s PaperCircle is the world’s first recycling service for paper hand towels.

It uses waste as a resource and turns used paper towels into new hygiene tissue products – thereby closing

And it is also encouraging washroom users to be more involved in the process of recycling and to change behaviour. The project includes local partners and we believe it’s a service

Tork PaperCircle helps companies redefine their waste management and accelerate sustainability efforts. Around the world, companies are shifting to a circular economy, closing the loop for every part of their business. Tork PaperCircle is enabling them to do the same for paper hand towels. The scale of global hygiene brand Tork, makes it possible to compile and recycle used paper hand towels locally into new tissue products. The result cuts the carbon footprint by 40 percent compared to current waste-handling options.* continues >>

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advertorial Tork

Tork representatives accepting the award at the Innovation Awards ceremony.

”Our 50 years of insights and customer focus are always driving us towards innovations that add value.

A short video containing more information about

expertise in hygiene, functional design and

Tork PaperCircle can be viewed at: https://www.

sustainability, Tork has become a market leader.

youtube.com/watch?v=qdaro1plpJ8

Tork is a global brand of SCA and a committed

The Tork PaperCircle service is one of a kind and will drive circularity discussions within our industry and help our customers stay ahead of sustainability expectations,” says Don Lewis, President for Professional Hygiene at Essity.

About Tork®

up with the latest Tork news and innovations,

The Tork brand offers professional hygiene

please visit: www.tork.co.uk

partner to customers in over 80 countries. To keep

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African Cleaning Review September/October 2018

products and services to customers ranging from restaurants and healthcare facilities to

* The results of a life-cycle analysis (LCA) in 2017,

offices, schools and industries. Products include

verified by IVL, Swedish Environmental Research

dispensers, paper towels, toilet tissue, soap,

Institute Ltd, where the avoided processes have

napkins, and industrial and kitchen wipers. Through

been taken into account.

people and events Logistics firm takes delivery of new ICE auto-scrubber ICE South Africa delivered a brand new i36BT, 36V traction-drive walk-behind auto-scrubber to Bongani Rainmaker Logistics during August. The auto-scrubber will be utilised to clean the 18 000 square meter floor area of the specialist service solution company’s warehouse facility in Edenvale, Johannesburg.

The ICE i36BT auto-scrubber features intuitive ergonomic controls for simple operation, large 114-litre solution and recovery tanks for increased productivity and three pad pressure settings for cleaning of a variety of hard floor surfaces.

Additional features include quick change-out squeegees, pads or brushes and forward and reverse traction drive to ease operating ability.

Pictured on the day of delivery (extreme right) is ICE South Africa Director Kyle De Rose with Bongani Rainmaker staff and management.

For more about ICE cleaning equipment visit: www.ice4sa.co.za

PBEH second AGM The Professional Body for Environmental Hygiene (PBEH) held its second AGM at the offices of NBC Holdings on 21 August.

Thami Makeleni delivered the Chairman’s report and stated that over the past year the PBEH has been extremely active in activities and workshops as arranged through the Services Seta. The PBEH regards skills providers as a very important link in skills development within the professional cleaning industry. The Professional Body is working towards becoming the assessment partner for all occupational qualifications.

One of the changes made is the reduction of the number of designations to be registered with the PBEH in order to reflect specialisation in the designations, which include Hygiene Operator, Hygiene Practitioner and Hygiene Expert.

The PBEH was awarded various discretionary grants through the Services Seta and learnerships for these projects

Pictured from left are Clive Damonze (Board Member), Veronica Kweyi (Board Member), Thami Makeleni (Chairman), Yakshini Padayachee (Treasurer), Mmabatho Skosana (Vice-Chairman) and Felicity Kent (PBEH Manager).

have been offered to paid-up members. “We are looking forward to the PBEH growing over the next couple of years and having an impact on skills development within our industry, as this is one of the main objectives of the body”, said Makeleni.

Industry loss Cleaning industry stalwart John Hammill, director of business consultancy Hammill & Associates passed away on 6 September.

During his career John occupied senior management positions and directorships at major companies including Pritchard Services Group and Supercare Cleaning Services.

John was always regarded as an individual of impeccable integrity and a true gentleman. He served as a National Chairman of the National Contract Cleaners Association (NCCA). John is possibly best described as a highly intelligent individual with a passion for people, a man of his word that commanded an immeasurable understanding of the cleaning and security industries. Later he founded a security company

and served on the boards of several security industry bodies.

John also served as a judge for the cleaning industry’s Golden Service Awards competition, which benefitted immensely from his valuable contributions and thorough understanding of providing a superior cleaning service.

During his latter years, John took on the responsibility of a compliance auditor for the NCCA’s Gauteng branch. Arthur Bath, NCCA Gauteng treasurer, spoke about the industry loss: “John Hammill was always a consensus seeker and his tenure as chairman reflected this extraordinary quality, which made him an ideal candidate to serve as compliance auditor. The fact that he was invariably able to drive the compliance process further without alienating the member was typical of the man. The compliance audits are arguably the biggest ‘step forward’ in the history of the NCCA and will immeasurably strengthen the brand. Therefore John’s role in this success story will serve as a tribute to his qualities in serving the cleaning industry for over three decades.”

African Cleaning Review September/October 2018

29

new products Window vac for commercial operators offers clean, streak-free shine shopping areas, public facilities, hotels and restaurants and at petrol stations.

The window vac can be used singlehanded because of the relatively low machine weight of 750 grams – similar to that of a tablet PC. The on/off switch on the outside of the handle can be operated conveniently with the thumb.

Its 200 ml dirty-water tank is designed for both horizontal and vertical use without causing dripping. Following use, it is simply removed from the machine and washed with clear water or cleaned in a dishwasher.

The battery run-time following a single charge is about 30 minutes, A new window vac has been developed

by Kärcher to meet the requirements of commercial operators. The window vac WVP 10, launched in South Africa during August, is a practical addition for manual cleaning of, for example, glass doors, mirrors, smooth tables, windows and tiles.

With the WVP 10, dirty water that remains on surfaces following cleaning is simply vacuumed away – streakfree and without any residue. Kärcher designed this innovative machine for use by professional cleaners in

which is sufficient to clean an area of about 110 m². The LED display above the on/off switch indicates the remaining energy reserve. The battery can be charged for long periods of use with minimum or only short interruptions.

It is available in two versions, the WVP 10 with one battery and a standard battery charger featuring 185 minutes’ charging time and the Adv versions with two batteries and a 60-minute quick charger. This version features a second, narrower suction lip (170 mm), which is ideal for narrow surfaces such as windows with security bars.

Technical specifications WVP 10

WVP 10 Adv

Battery running time

30 min

30 min

Charging time

185 min

60 min

Cleaning performance per battery charge

Approx. 110 m²

Approx. 110 m²

Dirty-water tank volume

200 ml

200 ml

Working width of suction nozzle

280 mm

280 mm/170 mm

Weight

750 g

750 g

Number of batteries

1

2

Maintaining floor safety in the workplace

N

ew to BMG’s portfolio of safety and personal protection equipment (PPE), are workplace safety matting and floor-safety products, which are designed to enhance safety in diverse sectors – including manufacturing, mining, construction and general engineering. This range also encompasses specialist floorsafety products for use in non-industrial applications, like reception areas, clean-room environments, kitchens and canteens, shopping malls and shower rooms.

“The new floor-safety product is manufactured both locally and

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African Cleaning Review September/October 2018

internationally by COBA Africa, in line with stringent quality and safety specifications,” says BMG business unit manager, Andrew Johns. “BMG specialists work closely with the COBA team to meet demand for durable under-foot safety products.

“Slipping is the highest cause of accidents in the workplace. Apart from the investment in essential floor-safety products, we encourage regular cleaning of floor areas to ensure surfaces are free of wet and dry contaminants.

“The importance of floor-level safety in the workplace should not be

underestimated. Research shows that musculoskeletal disorders (MSDs) – which are conditions affecting muscles, tendons, ligaments, nerves and other soft tissues – as well as slips, trips and falls, are major causes of workplace absence. Preventative measures to reduce these risks are the responsibility of the employer. The investment in anti-fatigue matting encourages regular foot movement, promoting healthier circulation, and the installation of anti-slip matting, flooring or coatings, significantly improves safety underfoot.” continues >>

new products • COBA Orthomat anti-fatigue matting provides a cushioned standing surface to encourage regular foot movement for healthier circulation for workers standing in predominantly stationary positions. This matting, which is manufactured from 100 percent closed-cell PVM foam, has a pebbled, textured surface, suitable for dry environments.

Orthomat matting conforms to slip-resistance standards and has been fire-tested to DIN54332 (B2) part of DIN4102.

• COBA Rampmat anti-fatigue mats, with specially designed drainage holes to release spilt liquids, are highly effective in wet and oily industrial environments. They are manufactured from hard-wearing NBR rubber and have moulded, bevelled edges to reduce trip hazards.

• Premier Grip matting is designed to reduce slipping on wet surfaces of shower areas, change rooms and swimming-pool walkways.

These flexible and hygienic mats have a top-textured surface and holes and underside studs that enhance drainage. Premier Grip mats are easy to clean, roll up and relocate.

Other safety matting for industrial applications includes MK3 rubber and drainage mats, COBArib anti-slip rubber matting, Grip Safe matting for enhanced grip and Knee-Saver mats, designed to ease the kneeling position required by some work procedures.

The COBA range of durable floor-safety products is available from BMG’s branch network, which offers a technical advisory and support service throughout Southern Africa.

For more information visit: www.bmgworld.net

New TASKI AERO backpack prioritises comfort and flexibility Global cleaning and hygiene technology provider, Diversey, recently introduced a new and exciting addition to its successful AERO range. The new TASKI AERO backpack vacuum cleaner can be comfortably carried as a portable electric version, but is also available as a battery version for the ultimate in agility.

The TASKI AERO BP is a unique 3-in-1 solution that can be used as a backpack vacuum, tub vacuum and even a useful blower. The backpack vacuum is ideal for cleaning in areas that are difficult to access with a conventional vacuum cleaner. These include busy entrances, congested areas like schools, office buildings or public transport. The battery model is exceptional for building circulation areas, or in areas where the presence of the public makes safety a priority.

The TASKI AERO BP is among the lightest backpack vacuums, with its ultra-slim profile and high-quality rucksack material making it extremely

comfortable to carry. The near-perfect weight distribution across the user’s back ensures maximum comfort in operation. The overall weight of the electric version is just 4.7 kg, while the battery version barely exceeds this at 5.3 kg.

The lithium-battery technology gives users the confidence of high flexibility and autonomy. The TASKI AERO BP Lithium model can be configured in multiples of 30 minutes, so it has limitless autonomy. The electric version, TASKI AERO BP, features an A-rated energy classification and delivers an impressive 30 L/sec of suction, while the lithium version delivers an effective rate of 22 L/sec.

“Our customers asked us to develop a backpack vacuum cleaner that offers maximum comfort for their users and still delivers excellent results. The small motor size and the lightness – as well as the low noise levels – provide the users of the TASKI AERO BP with great

flexibility and comfort,” says Lawrence Osborne. “Within a few seconds, you can even convert the vacuum backpack into a low profile, super-compact battery tub vac. Both versions can also be transformed into a blower, which clients in hospitality and building owners alike will fully appreciate when having to cope with seasonal or inclement weather.”

Visit www.taski-aero.com for more about available products in the TASKI AERO range.

African Cleaning Review September/October 2018

31

new products World first EU food-contact-compliant nylon scraper

Very hot and cold surfaces are notoriously difficult to scrape clean. The use of metal tools can scratch sensitive surfaces or even cause sparks. Likewise, polypropylene scrapers are not able to tolerate prolonged contact with high temperatures and can turn brittle and crack in cold environments such as freezers.

With the above in mind, leading global manufacturer of professional cleaning systems, Vikan, has launched a new nylon scraper that cleans stubborn substances from surfaces from below freezing to as high as 175° C. Intended for use in the food and beverage industry, the Nylon Scraper is the world’s first tool of its kind that is available in 5 colours and compliant with EU food-contact regulations.

The scraper can be utilised to easily

clean food products from hot surfaces, such as hot plates or inside ovens, with no risk of melting. The scraping tool also withstands very cold temperatures, facilitating cleaning inside walk-in freezers and other cold environments.

Features include: • Cleans very hot or very cold surfaces without scratching or causing sparks • Available in 5 colours (green, blue, red, white and yellow) that support compliance with EU and FDA foodcontact regulations • Bevelled-blade edge for more effective, less strenuous scraping • Threaded version can be attached to any Vikan handle for cleaning difficult-to-reach areas

The new Nylon Scraper is the latest member of Vikan’s comprehensive scraper family, featuring a range of polypropylene, stainless steel and, now, nylon, scrapers in handheld and threaded versions.

“Effective cleaning of very hot and extremely cold surfaces is essential in food-production facilities. Where the characteristics of polypropylene and stainless steel made such cleaning difficult or risky until now, the new nylon scraper enables users to tackle these cleaning challenges with ease,” says Vikan Global Hygiene Specialist Debra Smith.

For more information about the new Nylon Scraper, email: export@vikan.com

SAVE THE DATE www.cleantex.co.za

4 • 5 • 6 June 2019

Gallagher Convention Centre | Johannesburg | South Africa The one international trade show in Africa showcasing all sectors of the professional cleaning and hygiene industry

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African Cleaning Review September/October 2018

r Absorbents – Oil/Chemicals r Access Equipment/Ladders r Air Cleaning Equipment/Air Duct Cleaning r Air Filters/Air Purifiers r Air Fresheners r Anti-Stain Treatments r Aprons – Cloth/Disposable/Plastic r Baby Changing Stations r Bactericides r Barrier Creams & Cleaners r Biological & Enzyme Products r Bird Repellent r Bleaches r Blind Cleaning Equipment r Buckets/Wringers r Caps & Hats r Carpet Cleaners r Carpet Cleaning Systems r Carpet Detergents r Car Valet Products/Services r Car/Truck Wash Systems r Catering Equipment Cleaning r Catering Hygiene Products r Ceiling & Wall Cleaning Equipment r Chemical Dilution & Dispensing Systems r Chemical Raw Materials r Chewing Gum Removal r Cleaning Agents/Chemicals r Cleaning Equipment/Cleaning Equipment Hire r Cleaning Services/Specialists r Cloths & Dusters r Compactors/Compactor Bags & Tubing r Computer & Cleanroom Cleaning r Curtain Cleaning r Customised Cleaning Solutions r Descalers & Degreasers r Detergents r Dishwashers r Dishwasher Dispensing Equipment r Disinfectants & Sanitisers r Dispensers r Dosing Equipment r Drain & Grease-Trap Maintenance r Drain Cleaning Chemicals r Drain Cleaning Equipment r Dryers – Tumble/Clothes r Dry Ice Cleaning Equipment & Services r Duct Cleaning r Dust Control &/or Logo Mats r Dust/Litter Bins r Dustpans & Dusters r Escalator Cleaners r Fabric Softeners r Facade Cleaners r Facial Tissue r Facilities Management r Floor Pads r Floor Polishers r Floor Scarifiers r Fragrance Units r Glass Cleaning Chemicals r Glass & Aluminium Restoration r Glass Washers r Gloves – Disposable/ Plastic/Rubber/Latex r Graffiti Removal Products r Green Cleaning/Products r Guest Amenities/Hospitality r HACCP Cleaning Specialists r Hand Cleansers & Protectors r Hand Dryers (Air) r Hard Floor Treatments r Hazard Material – Disposal/Control/ Emergency Spill Response/Clean-up r High Pressure Cleaners r Housekeeping – Carts r Hygiene Audits r Hygiene &/or Cleaning Consultants r Hygiene Brushware r Hygiene Services r Industrial Chemicals r Industrial Cleaning Systems r Industrial Laundry Equipment/Dispensers r Insect Killing & Pest Control Equipment/Repellent r Irons – Steam/Automatic r Laundry Bags/Bins

r Laundry Design & Layout Consultants r Laundry & Dry Clean Consumables r Laundry Extractors/Technologies r Laundry Services r Laundry Suppliers r Liners – Dustbins r Lubricants r Maintenance Management Services r Matting r Microbiological Testing r Microfibre Products r Mopping & Flat Mopping Systems r Mops – Dish/Floor r Nappy & Incontinence Waste Disposal r Non-Electric Proportional Liquid Dispensers r Odour Control Services r On-Premise Laundry Systems r Paper & Wipes (Disposable) r Paper Towel Dispensers r Parts & Accessories – Floorcare & Laundry Equipment r Pest Control Services r Pesticides r Polishes r Presses – Trousers/Coats r Protective Clothing/Workwear r Public Safety & Signage r Refuse Disposal Equipment, Vehicles & Systems r Road Sweepers/Vacuum Trucks r Rust Removers r Sanitary Bins r Sanitary Bin Services r Sanitary Disposal r Scourers – Floor r Scrubber Dryers/Sweepers r Shoe Cleaning Equipment/ Supplies r Single Disc Floor Maintenance Machines r Soaps & Soap Dispensers r Solvents & Strippers r Speciality Own-Label Products r Sponge Wipes r Spray Extraction Cleaners r Squeegees, Brooms & Brushes r Steamers – Clothing r Steam Cleaners r Sterilisers r Surface Cleaning Pads & Cloths r Sweepers (Manual/Ride-On) r Telephone Cleaning r Terrazzo Floor Cleaning r Textile Testing r Time Attendance Management r Toilet Cleaners r Toiletries r Toilet Seat Sanitisers r Toilet Tissue r Towels/Disposable Towels r Training & Education – Development/ Recruitment/HACCP r Training Materials, Books, Software, Reports, Videos r Trolley Systems r Upholstery Cleaning r Urinal Dosing Systems r Urinal Gel Block/Pads r Vacuum Cleaners – Wet/Dry r Ventilators & Ventilation Systems, Kitchen Extraction Systems – Cleaning r Washing Machines r Washroom Accessories r Waste Disposal Systems r Waste Environmental Management r Watercoolers r Waterless Urinals/Toilets r Water Treatment Systems r Window Cleaning r Window Cleaning Equipment r Woven & Non-Woven Wipes r Other (Please specify): _______________________________ _______________________________ _______________________________

R! any DE omp IN t c !

M r lis n o w RE d o ails en det Am

10 MAIN ENTRIES ONLY

Buyer’s Guide

2019

Harness the power of this comprehensive reference manual containing products and services available within the cleaning and related industries.

Ensure that your company is listed in the next Buyer’s Guide – the only reference tool for companies and individuals requiring information about hygiene, cleaning, maintenance, pest control, laundry, dry cleaning and facility management services.

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African Cleaning Review September/October 2018