African Cleaning Review SeptOct '21

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September/October 2021 | R61.50 (incl. VAT)

Hygiene • Cleaning • Pest Control • Laundry • Facility Management Services

In this issue: Care prolongs carpeting lifetime

Towel and tissue sustainability

Green cleaning beyond the pandemic

FM outsourcing not labour broking

contents SEPTEMBER/OCTOBER 2021 VOL 22 NO. 5 Cover story Rubbermaid Commercial Products (RCP) is a leading international manufacturer of cleaning, hand hygiene and waste solutions.

Recognising that the working world is changing, they are on a mission to support future needs with their range of solutions.

Partnering with RCP helps businesses control their costs, provides dependable solutions and, ultimately, introduces order to their cleaning, hand hygiene and waste management essentials. RCP is always looking closer at new ways to deliver reliability and cost efficiency for every organisation and facility they partner with, with durable and sustainable solutions.

Read more about RCP on page 15.

Opinion

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Industry News

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• Creating a culture of hygiene

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• Strategic alliance to drive HaloFilmTM technology globally • 2021 Cleantex Africa and SAPCA Cleantex Summit rescheduled • Cleaning and hygiene will be top of the agenda for years • National Recycling Day boosts waste awareness • Italian cleaning show creates hope for future amongst exhibitors • IEC sent foggers to voting stations despite contraindications

Editorial

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• Diversey: 6 Steps on how to use disinfectants effectively • PRP Solutions: Cloud-based innovations boost productivity and increase operational efficiency • GCE: The future of commercial cleaning through sustainability • Essity commits to net-zero greenhouse gas emissions by 2050 • Numatic sustainability formula • Tork: Serve washrooms with different traffic flows

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Features

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Carpet care • Prolong the life of carpeting • The value of a complete carpet maintenance programme • Care of entrance matting systems Sustainable cleaning • Green cleaning beyond the pandemic • Navigating towel and tissue sustainability

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Advertorial

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Educational

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FM Review

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Laundry Review

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People and Events

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New Products

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• Carpet care – the new normal, by InnuScience

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• What you should be aware of when using ATP monitors • A case for creating inclusive stakeholder value through partnership • 40 new Green Star certifications major milestone for green property • Understanding the SA laundry and dry cleaning industry • Texcare International Frankfurt not taking place this year

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• Leadership change at KCP • New GM appointment at Kusile FM • New appointment at Usabco

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications.

Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za @AfricanCleanMag

AfricanCleaningReview

african-cleaning-review Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Operations and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.

Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Planned features for 2021 Feature sections in every issue: • Laundry and dry cleaning review • Facilities management review Nov/Dec issue: Editorial deadline 15 October • Hospitality cleaning solutions • Washroom products and cleaning

Update and email your latest company details to africancleaningreview@cleantex.co.za and be listed in the 2022 annual African Cleaning Review Buyer’s Guide!

Stand out. Add a logo or strip advert.

Published by:

Official publication and media partner of:

• High-performing but environmentally friendly floor scrubber • Food and pharmaceutical processing cleaner

African Cleaning Review September/October 2021

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from the editor

opinion

Beyond appearances: Creating a culture of hygiene The cleaning industry must move beyond hygiene theatre to create a “culture of hygiene,” says Stephen P. Ashkin, President of The Ashkin Group,

Sustainability in cleaning a growing force The term ‘sustainable cleaning’ has become a key driver in the industry, reflecting sustainable trends and increasing expectations among customers for products and services that respond to the environmentally friendly agenda.

Green cleaning reduces the health and environmental impact of chemicals, products, and processes employed in building cleaning and maintenance, while raising the profile of cleaning as a whole and demonstrates that clean is not just a cost burden. In this issue, we cover this important topic from various angles in order to provide contractors and end users with valuable facts to gauge whether the products used are indeed proven green.

A further subject addressed in this issue is the importance of regular carpet care. Rather than focusing on price, facility managers should look at using the correct equipment and chemical products together with a well-planned maintenance programme to deliver the best service and avoid costly problems down the road.

Hand hygiene became a critical issue during the coronavirus pandemic which resulted in an unprecedented increase in frequent handwashing, boosting demand for paper products. This issue highlights a piece on towel and tissue sustainability and the challenges faced by contractors and end users in trying to choose the most sustainable paper products for use in washroom facilities.

Finally, I want to remind industry suppliers of our upcoming features as detailed in the contents page section of the magazine. We look forward to your participation.

Enjoy the read, #StaySafe, and #VaccinateToSaveSouthAfrica

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a consulting firm specialising in green cleaning and sustainability. Ashkin offers valuable insight as to the significance of creating a healthy facility.

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he COVID-19 pandemic has changed how the world views cleaning. With over 1 million deaths worldwide from this disease, people increasingly understand the importance of hand hygiene, cleaning, and disinfecting. However, the cleaning industry must consider which pandemic cleaning protocols should remain when COVID-19 has been defeated.

Thompson continued, “COVID-19 has reawakened America’s spirit of misdirected anxiety, inspiring businesses and families to obsess over risk-reduction rituals that make us feel safer but don’t actually do much to reduce risk – even as more dangerous activities are still allowed.

This is hygiene theatre.”

Creating a culture of hygiene Defining health In his book “Cleaning for Health: Protecting the Built Environment,” Michael Berry, Ph.D., defines health as “The state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity”.

To this point, many facilities would benefit by recognising they need to address occupant concerns and fears that their health and safety, as well as that of their co-workers, family members and friends, may be at risk when they enter office buildings, workplaces, schools, restaurants, retailers, and other public facilities.

Hygiene theatre To prove their efforts in making buildings safe, some resort to extreme measures. Derek Thompson wrote in The Atlantic, “To some American companies […] COVID-19 is apparently a war that will be won through antimicrobial blasting, to ensure that pathogens are banished from every square inch of America’s surface area.

But what if this is all just a huge waste of time?”

Thus, the cleaning industry must move beyond hygiene theatre to create a “culture of hygiene”. It is no longer adequate to keep cleaning staff invisible, working when buildings are unoccupied, totally separated and isolated from the actual activities of the building occupants. Now, occupants want to see and know that the work has actually been performed.

Creating a culture of hygiene includes specific efforts to engage and educate occupants. These efforts include: electronic signage highlighting cleaning efforts; checklists indicating when a room was last cleaned appearing in areas other than washrooms, such as conference rooms; door hangers and note cards, like those used in hotels, placed on occupant desks to indicate they have been cleaned; and the strategic placement of hand sanitiser stands throughout the building with signage to encourage their use. These are all examples of occupant engagement and education that can give comfort and confidence, and actually contribute to a healthy building.

opinion

“ COVID-19 has reawakened America’s spirit of misdirected anxiety, inspiring businesses and families to obsess over risk-reduction rituals that make us feel safer but don’t actually do much to reduce risk – even as more dangerous activities are still allowed. This is hygiene theatre.”

Stephen Ashkin

Occupant participation Occupants can participate in a culture of hygiene and assist housekeeping staff by keeping areas organised so that floors and horizontal surfaces can be easily cleaned, vacuumed, or mopped.

Also, users can wipe refrigerator handles, microwave oven controls, and other shared surfaces in communal areas. Even staying home from work when sick can help contribute to a safe and heathy building.

The best lesson we can learn from the COVID-19 pandemic is to go beyond appearances to educate and engage occupants in their role toward creating a healthy building.

African Cleaning Review September/October 2021

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industry news Strategic alliance to drive HaloFilmTM technology globally

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iversey Holdings, a leading provider of hygiene, infection prevention and cleaning solutions, recently announced a strategic alliance with Halomine Inc. and a global exclusive license agreement for their patented HaloFilmTM technology for institutional and food and beverage markets.

US-based Halomine, is developing a suite of game-changing, novel, longacting, anti-microbial products with technologies licensed from Cornell University and Auburn University. The revolutionary and patented HaloFilmTM technology offers residual disinfection efficacy for up to 30 days when used in combination with a weekly application

of a chlorine-based disinfectant, without the requirements for a major change in cleaning routines. This enables residual disinfection claims against bacteria and viruses on a wide range of surfaces.

While commonly used chlorine-based disinfectants are highly effective in killing bacteria and viruses on surfaces, they do not protect surfaces after the initial disinfection, leaving surfaces susceptible to nearly immediate recontamination.

“Our strategic alliance with Halomine and the addition of HaloFilm to our infection prevention portfolio is another example of our commitment to support our customers in the global fight against the spread of infectious diseases,” said

Phil Wieland, Chief Executive Officer of Diversey Holdings, Ltd. “This reflects Diversey’s mission to protect and care for people and the environment.

HaloFilm is a unique technology that will revolutionise cleaning routines across a wide range of market sectors and geographies and we are fortunate to be in a position to rollout this technology with immediate effect.”

Halomine CEO, Ted Eveleth said, “We are proud that a global leader in professional cleaning and hygiene like Diversey will extend the reach of our technology across the globe, making a positive impact by breaking the chain of infection across multiple verticals and applications.”

2021 Cleantex Africa and SAPCA Cleantex Summit rescheduled

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iven the prevailing market uncertainty as a result of the COVID-19 pandemic, exacerbated by the prevailing third wave across South Africa and a strong indication by the Department of Health that lockdown restrictions will remain in place for much longer, the decision was taken to reschedule the 2021 Cleantex Africa and SAPCA Cleantex events.

The co-located Cleantex Africa and SAPCA Cleantex events aimed at the cleaning, hygiene, pest control, laundry and facility management sectors will now take place from 12-14 October 2022 at Gallagher Convention Centre, Johannesburg, South Africa.

These events are renowned for creating a unique meeting place on the African continent for all related industries to share insight, discover solutions and showcase the latest products and innovations. Delivering events of this nature involves immense planning and commitment from everybody involved; however, due to the continued challenges currently faced by industry,

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African Cleaning Review September/October 2021

gathering and travel restrictions, the international stature of these events cannot be guaranteed for 2021.

“Primary in our thinking is the ability to keep all stakeholders, potential visitors, exhibitors, delegates and staff safe, while keeping risk down to a minimum. Whilst recognising that the sectors in which we operate have a greater need than ever before to connect buyers and sellers to explore innovations that combat the spread of viruses, we want to ensure that we are putting forward the best possible comprehensive industry events for all involved and simultaneously offer everybody the opportunity to participate and attend,” said Cleantex Africa Exhibition Director, Johann van Vuuren.

The general sentiment is that a rescheduled date would allow more time for vaccines to be administered, resulting in COVID19-alleviating effects to spread across the country and elsewhere in Africa.

“We want to thank both our valued exhibitors, delegates and potential visitors for their ongoing support and understanding during these very trying times. Our goal of delivering an optimal event experience remains resolute and we want to assure all stakeholders of our determination to deliver enhanced and outstanding industry events in 2022,” said SAPCA President, Theunis van der Vyver.

All confirmed exhibitors and delegate registrations for the 2021 events will be transferred to the rescheduled 2022 event dates.

For more information or to secure your participation in 2022, email: nande@cleantex.co.za or hilda@sapca.org.za

industry news Cleaning and hygiene will be top of the agenda for years

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he awful experience of the COVID-19 pandemic has transformed the public’s attitude towards cleanliness and the work of cleaning and hygiene staff. Those of us in the cleaning and hygiene sector always knew how essential our work; however, this was not always appreciated before COVID-19 struck, according to Delia Cannings, Deputy Chair of the British Cleaning Council and National Education and Training Lead, Association of Healthcare Cleaning Professionals.

The importance of the work of cleaning teams was best understood in the healthcare sector, as it is essential to stop infections spreading and so plays a vital role in protecting the lives of patients who are often already sick and vulnerable.

However, the industry’s health and safety role also extends to other sectors, such as the chemical industry, where it can be a matter of life and death.

In the hotel and hospitality sector, customers have always expected good standards of cleanliness and, if workplaces were unhygienic and untidy, I’m sure clients and staff would ‘vote’ with their feet. Despite this, cleanliness and hygiene were often not a top priority outside the home. At times, cleaning

specifications were reduced and the frequency of cleaning and schedules lessened to reduce costs.

The terrible tragedy of COVID-19 has now put cleaning and hygiene right at the top of the agenda. The bravery of the many operatives who have worked to protect the health and safety of others, often at risk to themselves, throughout the pandemic, has been readily apparent.

While many members of the public have been able to work from home in a safer environment, cleaning and hygiene operatives have gone to work on the frontline in the fight against the coronavirus.

Healthcare cleaning operatives have never relented in their dedication and commitment during this period. Many have worked longer hours, taken on extra responsibilities and adopted new standards and practices to prevent COVID-19 contamination.

Our cleaning and hygiene colleagues throughout the industry have helped keep other key sectors such as social care, education, key public services, local and national government, supermarkets and the food supply chain and the transport network going.

Without cleaning and hygiene staff keeping workplaces free of coronavirus, people would get sick

and essential industries would grind to a halt.

A number of recent surveys have made it clear what the public thinks on this issue. For example, last year, one survey found that 80 percent of consumers are now more aware of hygiene practices when outside the home and the vast majority would not enter a public space if it wasn’t COVID-19 secure.

A more recent poll about the hospitality industry found that over half of people reported hygiene to be the most important quality they look for from hospitality businesses, well ahead of any other consideration.

And, in a third example, independent research involving 1 000 people showed that the mere sight of disinfection happening in public spaces could go a long way to creating the confidence people need to feel safe and return to the site.

It is clear that the public now demands to see highly visible, professional cleaning to a high standard in our public spaces.

I expect to see a larger investment in cleaning programmes with enhanced specifications and more frequent schedules for years to come. Nobody is going to forget this awful pandemic and the vital importance of cleaning and hygiene anytime soon.

National Recycling Day boosts waste awareness

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outh Africans have long become familiar with the call to recycle waste. This has become even more apparent as people work from home during the COVID-19 pandemic, as waste that was normally generated in office parks and business operations is now being generated at home.

“Although National Recycling Day, this year celebrated on 17 September, works to raise awareness about the issue, and to encourage and galvanise people to take action, recycling

shouldn’t be confined to just one day a year,” says John Hunt, Managing Director at Mpact Recycling, the leading recycler in South Africa.

“Recycling can be a part of everyday life, and a little effort goes a long way in making a real difference.”

The country boasts some strong recycling rates. According to RecyclePaperZA, in 2020 1.1 million tonnes of paper and paper packaging were recovered for recycling into new products making the paper recycling rate just short of 70 percent.

Recycling means the mechanical or chemical process of converting recyclable waste into reusable material.

In practical terms, it means finding ways in which to use resources such as paper, plastic and glass multiple times over.

According to a report by the CSIR, waste in South Africa has contributed R8.2 billion worth of resources into the South African economy. The CSIR further estimates that the recycling industry provides income opportunities for between 60 000 to 90 000 waste pickers alone.

African Cleaning Review September/October 2021

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industry news Italian cleaning show creates hope for future amongst exhibitors

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he 25th edition of ISSA PULIRE, the international trade show dedicated to cleaning, sanitisation and integrated services, opened its doors in Verona, Italy on 7 September with almost 300 exhibitors. There was an atmosphere of hope among the exhibitors celebrating the return of in-person events after more than a year-and-a-half absence of fairs. ISSA PULIRE was, in fact, the first show in the professional cleaning and sanitising sector to be staged in its original form since the beginning of the coronavirus pandemic.

A novelty of the 2021 edition was the vibrant ISSA PULIRE THEATER staged by the service companies and associations during the first two days.

The morning of 7 September was entirely dedicated to the hotel and food service sectors. Some of the hot topics discussed by the speakers were: new management models of housekeeping service; food safety; and the importance of the professionals who manage and carry out the cleaning services in hotels and restaurants.

Talks about innovation in the way that buildings are being serviced, with

new values that became fundamental for the protection of the health and safety of everyone, followed during the afternoon.

Safety and Health were the central themes of the second day which opened with an important intervention

by ONBSI on healthcare-related infections. One of the arguments highlighted by several foremost speakers, was that of budget cuts in the healthcare sector and the need to change strategy in healthcare spending. The cleaning service should not be considered as a mere cost, but as an investment, in sanitation and in professional training of the staff which ultimately benefit the health of both patients and healthcare personnel. Service companies too have highlighted the need to invest in training for sector employees, but also in research and innovative strategies as the backbone of their current commitment.

All speeches are available on-demand at: www.issapulire.com

IEC sent foggers to voting stations despite contraindications

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lthough medical experts are of the opinion that there is no role for disinfectant foggers in the control of COVID-19, the South African Electoral Commission (IEC) nevertheless sent them to voter registration stations during the registration weekend in September.

The Electoral Commission distributed disinfectant fogger sprays to each of the 23 151 voting stations that opened for the weekend despite health institutions and medical experts stating that fogging is not recommended to prevent the spread of COVID-19, according to Daily Maverick.

In a briefing ahead of the registration weekend for the local government elections, Chief Electoral Officer Sy Mamabolo said each voting station had been provided with disposable face masks, cardboard bins, sanitiser wipes, hand sanitiser, disinfectant fogger sprays and social distance markers “for use

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African Cleaning Review September/October 2021

as precautionary measures to obviate possible COVID-19 transmissions”.

“By the time we went to the Constitutional Court to ask for a postponement to February, all of these things had already been bought. So we procured way in advance,” IEC spokesperson Kate Bapela told Daily Maverick. At the time of publication, Bapela was unable to say how much the IEC had spent on foggers, which companies were involved, or what advice the IEC relied on in deciding to procure the foggers.

Leading health institutions and medical professionals have for more than a year dismissed the use of foggers as an effective COVID-19 disinfectant. In June 2020, the Department of Health issued a statement which said, “The Department of Health does not endorse or require ‘deep cleaning’ that involves fumigation,

demisting or fogging.” Professor Francois Venter, divisional head of Ezintsha at Wits University, said, “There is no role whatsoever for fogger sprays. They are potentially dangerous.” Venter is a member of The Scientists’ Collective, which includes South Africa’s leading medical scientists and academics. In August 2020, they wrote, “There is NO role for ‘fogging’, ‘disinfection tunnels’, spraying or ‘deep cleaning’ for COVID-19.”

Unnecessary decontamination, deep-cleaning and fogging during the pandemic have also been linked to a number of questionable government contracts. Following a Maverick Citizen investigation the Special Investigating Unit (SIU) probed R431 million spent by the Gauteng Department of Education on decontamination and fogging during the pandemic, leading to the freezing of more than R60 million from 20 companies.

editorial Diversey

6 Steps on how to use disinfectants effectively Surface disinfection is, along with good hand hygiene, one of the cornerstones of infection prevention. Keeping a surface clean and free from pathogens helps to break the chain of infection but, as with any cleaning process, it is important to plan and have all the necessary tools, equipment, and chemicals required before starting. Diversey, a leading provider of hygiene, infection prevention and cleaning solutions shares six specific recommendations for the use of disinfectants.

1. Only use registered products Each country will have a strict process to test, approve and register disinfectants. Using a disinfectant approved by the Government or its appointed agency will ensure the product meets specific criteria for effective performance in its designated settings and applications. For example, disinfectants that meet the requirements of the European EN 14476 standard (either fully virucidal or limited virucidal or effective against Vaccinia virus) are effective against enveloped viruses like SARS-CoV-2, the virus that causes COVID-19.

presence of organic soil to ensure that they will perform as expected.

However, surfaces with heavy soiling must still be pre-cleaned before using any disinfectant.

3. Follow label directions All disinfectants must be used in line with the manufacturer’s guidelines and the directions on the label. These directions include approved application methods, the correct contact time, and correct dilution of concentrated products.

Failing to follow these instructions is against the law in many countries.

4. Dilute accurately 2. Consider one-step cleaner disinfectants With traditional two-step disinfection, staff must always clean the surface before they can use a disinfectant.

Modern formulations now allow surfaces with light-to-moderate soiling to be cleaned and disinfected in a single pass. These combined cleaner disinfectants are known as one-step products and they are tested in the

surface (known as the contact time) to ensure that disinfection is effective.

If the surface dries sooner than the contact time, there is no guarantee that the product has killed the pathogens claimed on the label.

The product label on a dilutable product will specify how much water must be added to achieve the correct dilution for effective disinfection. Using the wrong dilution can make the disinfectant ineffective and increase health and safety risks associated with using it.

6. Follow health and safety considerations The product label and SDS (safety data sheet) always include relevant health and safety information on how to use the disinfectant. Staff should always read the label and the SDS before using the product and follow all the instructions. If any Personal Protective Equipment (PPE) is required, this will be explained on the SDS and possibly the product label.

When PPE is required, staff must use the appropriate items to comply with regulations and avoid the risk of personal injury.

Diversey’s mission is to protect and care for

5. Ensure correct contact time

people through leading hygiene, infection

The product label will specify how long the product must remain wet on the

prevention, and cleaning solutions. For more information, visit www.diversey.com

Advertise in the primary African trade magazine for the commercial cleaning and hygiene sectors.

Reach your target market cost-effectively with a direct link to end-users, building service contractors, facility management and key institutional segments.

For more information regarding advertising / editorial / digital packages, email: nande@cleantex.co.za

www.africancleaningreview.co.za

African Cleaning Review September/October 2021

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feature carpet care

Prolong the life of carpeting It’s no surprise that flooring is one asset that regularly requires maintenance. Soft flooring like carpeting is susceptible to frequent soiling and staining, especially in high-traffic settings like retail stores, airports, libraries and convention centres. Every day, building occupants and visitors track loose dirt and wet contaminants like water and mud into the facility. Keeping these soils from impacting the look of carpeting is crucial.

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earn more about best practices for prolonging the life of your flooring and upholding your brand image as detailed by GSF, a global cleaning services company that delivers clean environments.

The case for clean carpeting Clean carpeting is aesthetically pleasing and sets the tone for every customer’s visit. Research shows that dirty carpets can lead to reputational damage and other problematic outcomes for organisations.

According to a 2020 survey conducted by The Harris Poll on behalf of carpet care system manufacturer Whittaker, 93 percent of Americans say dirty carpets would negatively impact their perception of a business. Thus, organisations risk upsetting and losing the majority of their customer base if they do not have a dedicated approach to carpet care in place.

Additionally, 56 percent would look for an alternative facility to visit, leading to lost business that may be difficult to recoup. Half would spend less time in the facility. In facilities where goods and services are sold, like retail stores, hotels and convention centres, less time in the facility often translates to fewer sales.

Tips for five-star flooring Keep carpet clean and extend its lifespan by implementing the following best practices:

Install entrance matting Entrance matting is carpet’s first line of defence against soils because it removes the majority of contaminants from guests’ shoes before they reach carpeted flooring.

It is much easier and cost-effective to remove and clean matting than it is to clean carpets constantly. Install entrance matting at entrances and allow for several metres to give visitors ample space to wipe and scrape the soles of their shoes.

It is easier to conduct more thorough carpet cleaning if you vacuum regularly to remove embedded soils from carpet fibres. While your vacuuming schedule will vary depending on foot traffic and typical weather patterns, it is recommended to do so consistently.

The survey revealed exactly how facility visitors would respond upon seeing dirty carpeting. More than half of US adults (58%) would assume the facility is not clean. In the wake of the pandemic, customers must believe in your facility’s commitment to maintaining clean environments.

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African Cleaning Review September/October 2021

Matting is a year-round essential, though it is most crucial during wet seasons when moisture and grime become stuck in shoe treads.

Vacuum regularly It is easier to conduct more thorough carpet cleaning if you vacuum

The Whiz

regularly to remove embedded soils from carpet fibres. While your vacuuming schedule will vary depending on foot traffic and typical weather patterns, it is recommended to do so consistently. This could mean daily or every other day.

Thanks to improvements in technology, vacuuming is more efficient than ever. Consider implementing an autonomous vacuum sweeper that not only delivers a high-quality clean but proof of performance. GSF USA rely on Whiz from SoftBank Robotics, powered

by BrainOS, an operating system from robotics industry leader Brain Corp.

Robotic vacuuming allows employees to focus on other high-priority tasks while floor care is completed.

Address stains as soon as possible Spills are inevitable, but stains don’t have to be. Train custodial professionals to be on the lookout for spills throughout their shifts so these can

feature carpet care be cleaned up promptly. To effectively remove stains and keep them from impacting the overall look of carpeting, have a range of different stain removal solutions on hand. Some stains will be food- and beverage-based, while bodily fluids like blood and vomit may cause others. Employees should understand how to identify the stain type and apply the solution to maintain a like-new appearance.

Keeping carpeting in great shape Every facility manager wants to impress their guests through cleanliness. Since flooring is often the first thing customers encounter upon entering a building, it must always look its best. By following the recommendations outlined above or working with a building service contractor to outsource carpet care, facility managers can ensure that the

carpeting remains clean and lasts for years to come. This will result in improved guest satisfaction and translate to positive word-of-mouth, longer visits, increased sales and a stronger bottom line. Plus, less frequent replacement results in less landfill waste. With all of these benefits tied to floor care, it is a must-have on your list of maintenance priorities.

advertorial InnuScience

Carpet care – the new normal

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choo! – With the change of season, the ‘new normal’ is seeing employees return to offices. Businesses have started to prepare as employee health and well-being become a priority during the pandemic, building up to what is hopefully a busier holiday season.

Consider the first thing one sees when entering a building: the entrance mat.

It’s the first thing one notices and it needs to be pristine to give the perfect first impression of your company. A mat in a busy reception area will pick up two kilograms of dirt in a week and become saturated within two weeks, even with regular vacuuming.

This makes the carpet less visually appealing, allowing dirt particles to travel through the rest of the building, requiring additional time and effort to maintain. InnuScience, a world leader in biotechnology cleaning products for three decades, is dedicated to cleaning

solutions powered by nature. The tried and tested ‘Spray and Vac’ method using Nu-Karpet Kare provides longterm, cost-effective results.

improve the absorption performance of entry carpets, maintaining their clean appearance, and increasing the lifespan.

How it works

Benefits

Nu-Karpet Kare, a biotechnological product, cleans surface dust and deeply embedded dirt to produce amazing results, by vacuuming first (with an upright vacuum). Spray NuKarpet Kare and vacuum to provide effective results with this ‘Spray and Vac’ method.

Bacterial action removes encapsulated dirt at the base of the matting pile. Initial coarse dust and debris are removed and, over several days, continues to remove finer dirt as the bacterial flora loosens the thick crust embedded in the carpet, which is then simply lifted by vacuuming.

This maintenance technique is simple and efficient and helps to

This process enables savings both financially and environmentally, and offers a substantial improvement to maintaining high traffic areas by: • Keeping carpeting clean and smelling fresh for longer.

• Reducing the number of dirty carpet swaps by a factor of eight to ten, a saving in both cost and time.

• Nu-Karpet Kare is WoolSafe and CleanSeal certified.

There we have it: a better way to reduce allergies, promote employee health and keep those carpets clean.

For more information or a personalised product demonstration, please contact InnuScience on 010 020 3456 or email info.za@innuscience.com

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feature carpet care

The value of a complete carpet maintenance programme Nothing lasts forever, but that doesn’t mean your company can afford to keep replacing carpeting. Most facility and property managers know how expensive it can be to rip up and install new carpeting. A company can expect to spend an estimated ZAR5 000 000 to cover an 8 500-square-meter commercial space. Regrettably, most high-traffic carpets only last around six years. However, carpeting don’t degrade because of rough treatment by customers or employees, but rather because of inadequate care, according to MilliCare by Flare, contractors for the milliCare Carpet Maintenance Program.

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arpets will become soiled and matted thanks to coffee mishaps, muddy shoes, and settling dust.

However, regular deep cleaning has been shown to significantly extend even the most frequently used carpet’s lifespan by years without incurring sky-high costs.

Rather than six-year depreciation, you can more likely count on 10-year depreciation or more, allowing you to extend the costeffectiveness of your carpet investment.

consider is that with each passing season, the textile surfaces become duller and dirtier, eventually emitting unpleasant odours and earning an early trip to the landfill.

Running a vacuum cleaner makes sense and it is an important part of carpet maintenance. However, the best way to do that is by investing in regular deep cleaning, ideally via an energyefficient, dry carpet deep cleaning system.

Prevention versus intervention Commercial-grade carpeting can fool even the most critical observer, as to the naked eye, it looks perfectly normal.

Yet below the surface are millimetres of soil and debris that are literally sanding away your carpet’s lustre. By the time it is noticeably dirty, the carpet has already suffered from worn-out fibres and heavy matting.

Still, many businesses continue to neglect their carpeted spaces, assuming that daily vacuuming solves the issue of tracked-in debris. What they don’t

Ignoring carpet maintenance is an expensive venture As a result, companies spend far more money replacing carpets than they would if they had simply allocated money for proper maintenance. This type of maintenance should not be confused with typical cleaning services as it involves studying the space, examining usage patterns, and committing to a predictable cleaning care cycle.

Commercial establishments that focus on extending the usefulness of carpets

through this kind of cleaning can at times keep their carpets up to three times longer than expected. The expense associated with a routine maintenance plan pays off in the long run through prevented losses and expenses.

There’s more at stake than just the cost of replacing poorly maintained carpeting. Carpeting that loses its filtration ability contributes to poor indoor air quality (IAQ). When IAQ levels drop, employees may suffer the consequences through allergies, respiratory illnesses, the flu, and the common cold. According to the US Centers for Disease Control and Prevention (CDC), sick employees cost their employers more than $225 billion each year.

With the correct carpet care program and entrance matting system, you can hope to extend the life of your carpet by many years, which will benefit your facility, your budget, and the planet, according to milliCare by Flare.

For more information visit: www.millicare.co.za

Promote your company in The Source of Workplace Hygiene Solutions!

Reach your target market cost effectively by advertising in African Cleaning Review. The direct link to end users, building service contractors, FM service providers and key institutional sectors.

Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

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African Cleaning Review September/October 2021

feature carpet care

Care of entrance matting systems The entrance mat is one of the first things seen when walking into any building, and therefore it needs to be spotlessly clean, smart, and give the perfect first impression of your company. A mat, in a busy reception area, will collect two kilograms of dirt in a week, and become saturated within two weeks, even with regular vacuuming according to InnuScienceTM.

A

t this point, the matting is less appealing to the eye, allowing dirt and debris to be walked through the entrance and into the rest of the building, requiring additional time and effort to keep on top of. With this in mind, InnuScienceTM has tried and tested the ‘Spray and Vac’ cleaning method using Nu-Karpet KareTM.

Boosting entrance carpet absorbtion performance Simply by spraying entrance matting with Nu-Karpet KareTM, at a dilution of 200:1 the biological product then works by not only cleaning surface dust, but also deeply embedded dirt.

After spraying (and vacuuming), the bacterial action continues to work and removes encapsulated dirt at the base of the matting pile. Initially, the dirt removed is coarse dust and debris; however, over the course of a number of days, this continues to remove the finer dirt, indicating that this bacterial flora has loosened the thick

By simply adding the spraying of this biologically active product to normal daily cleaning routines, your entrance mat will remain cleaner for longer and smelling fresh. dirty crust embedded in the carpet pile, as opposed to simply surface dust, which would be lifted simply by vacuuming alone.

This maintenance technique is quick, simple and efficient. The application of the ‘Spray and Vac’ method greatly improves the absorption performance of entry carpets, maintains their clean appearance and increases the lifespan.

Benefits By simply adding the spraying of this biologically active product to normal daily cleaning routines, your entrance mat will remain cleaner for longer and smelling fresh. In addition, Nu-Karpet KareTM is WoolSafeTM and CleanSealTM certified.

It eliminates matting removal delivery and collection journeys, along with heat and other energy inputs for each regular clean missed. By moving to this type of mat cleaning you should be able to reduce the number of dirty mat exchanges by a factor of eight to ten, a saving in both cost and time.

Completing this process for all carpeted areas in your building will enable savings both financially and environmentally, and offer a substantial improvement to the maintenance of high traffic areas.

In addition to the entrance mats, this ‘Spray and Vac’ method is also extremely effective on high traffic lanes such as in front of elevators and in corridors.

For more information visit: www.innuscience.com

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editorial digital workplace solutions

Cloud-based innovations boost productivity and increase operational efficiency in cleaning sector

Kriya Govender

People management and workplace cloud solutions specialists, PRP Solutions announced during September that it is providing cleaning and hygiene companies with a more systemic and centralised solution suite able to show accurate, real-time data to improve people management as they navigate a different operating model to the traditionally paper-driven version.

“E

ven though the business environment has changed dramatically since March 2020, companies still want to find the best ways to unleash the power of their people,” says Kriya Govender, CEO of PRP Solutions.

“Now, more than ever, there is an awareness of how precious time has become with employees trying to balance work from home with their personal responsibilities. The stress caused by ongoing lockdown restrictions and the third wave of infections mean business leaders are finding it increasingly difficult to ensure their employees are engaged with the company, have a unified view of their objectives, and have access to the tools and technologies to fulfil their evolving job requirements.

All the while trying to ensure they meet compliance requirements and still adapt to changing market requirements.”

Today’s distributed work environment means businesses must cope with an exponential increase of data points as employees access systems from their personal devices and send through timesheets, leave forms, sick leave, and other important information from various sources. And, because many legacy environments are hosted onpremises, there is no central point for team leads and managers to

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African Cleaning Review September/October 2021

harness all these elements effectively and have unified sight of people’s performance and challenges to work optimally in the new normal.

Therefore, companies need access to an intelligent, cloud-based ecosystem that integrates their digital environment and empowers teams across flexible and diverse workplaces, coupled with tools to enhance their job function. It is as much about getting relevant information in real-time as it is about automating much of the mundane administrative tasks that keep specialists in the organisation from revitalising operational processes to be more reflective of people-driven change. By giving managers more time to support and motivate people, the organisation can strengthen its value proposition, improve productivity, and differentiate itself from competitors regardless of the industry sector they are involved in.

In addition to improving the efficiency of administration staff and management in the cleaning and hygiene sector, decision-makers must also turn their attention to how best they can optimise teams in the field that need to deliver on their service mandates.

For instance, a company might get a contract to clean four different sites, each with their own requirements. In the past, this entailed significant admin

in terms of providing cleaning crews with printed checklists tailored to each site. With the cloud, this can be removed completely by sending crews notifications on tablets regarding the tasks they need to accomplish at the individual sites.

“With the deadline of the Protection of Personal Information Act (POPIA) just gone and the likes of the Employment Equity Act and other regulatory frameworks combining to make ongoing compliance a resource-intensive exercise, innovative technologies that can better enable people management become vital.

It comes down to enhancing the performance of all functions in the organisation with more digitally enabled tools to help lead the company across a wide geographic footprint with remote working going to be an integral part of processes in the future. It is especially with employee self-service functionality where significant strides will be made to encourage ownership of optimising their individual performance,” says Govender.

Honeycomb, its core people resource planning solution provides clients with an automated people resource planning solution that eliminates manual processes and can be tailored to meet the needs of the SMB to a larger enterprise.

It integrates with HR, people

editorial digital workplace solutions management, finance, and operations to deliver a more cost-effective way of enabling people within the organisation.

When combined with existing systems, Honeycomb streamlines business processes to meet digitisation requirements. Employee data is collected and exception reports and alerts pushed to managers enabling agile decision making in realtime. Its advanced rules engine can be customised to suit any organisational requirement and can be configured to process payrolls and the complex rules for either permanent, temporary or contract employees, as well as external staffing suppliers and service providers. Honeycomb features an Employee Toolbox that ensures compliance to company policies, health and safety requirements, and employment contracts. Employee onboarding tools allow new hires to be onboarded efficiently from anywhere and accurately with records sent directly to the HR system.

“Given all the challenges facing companies today, people must remain engaged to fully unlock their potential wherever they may be working from.

As such, digital solutions are vital to helping businesses create more value across both their physical and online environments. The cleaning and hygiene sector is experiencing massive growth because of this, but

companies need access to solutions that integrate effectively into their legacy environments,” concludes Govender.

PRP Solutions assists more than 100 clients across industry sectors to efficiently manage over 160 000 employees at over 7 000 diverse workplaces in 18 countries in Africa. For more information visit: www.prpsolutions.com

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editorial GCE

The future of commercial cleaning through sustainability Sustainability revolves around fulfilling current needs in a way that does not jeopardise future generations’ ability to meet their own needs. We also require social resources in addition to natural and economic resources.

Environmentalism isn’t the only aspect of sustainability. Concerns for social equity and economic development are found in most definitions of sustainability.

Corporations have no choice but to evaluate their carbon impact and sustainability strategy to determine where they are overexposed to climate risk and underexposed to the potential to go green to counteract global warming.

With a particular focus on the cleaning sector, it should be emphasised that the industry is currently undergoing a significant transformation in response to customer demand for greener goods, increased social responsibility regulations, and service providers’ commitment to sustainability.

Technology and green solutions The use of biological products and processes that are safer for both the environment and human health is fundamental to sustainable cleaning. Eco-friendly cleaning products can help fight ozone depletion and climate change in the future by reducing air and water pollution. Furthermore, cleaning companies

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African Cleaning Review September/October 2021

can implement developing technologies such as the i-team range of equipment, which use less water and chemicals, reducing waste across the board.

From a financial standpoint, this provides cleaning professionals with a lot of cost savings, as well as lowering the environmental effect.

Waste management improvement Commercial cleaning organisations may take sustainability to the next level by implementing a waste hierarchy with three major levels: reduce, reuse, and recycle. Reducing the use of cleaning products and chemicals is critical in the waste hierarchy, followed by repurposing or reusing objects to reduce waste and energy consumption.

Goscor Cleaning Equipment has implemented this by introducing the IPC ‘Black is Green’ range of equipment, made by using 75 percent recycled plastic, to promote sustainable development and environmental protection.

Putting people first Organisations in the cleaning sector must ensure that they are working in ways that serve society and safeguard individuals. In order to maintain social sustainability, commercial cleaning companies must evaluate how they treat their staff and safeguard

their well-being. Local employment, diversity, and inclusion, as well as paying workers a fair salary, are all important issues. Businesses can also take action in the community by responsibly partnering with appropriate charities and projects to ensure that the company’s presence in the area benefits the local community.

Working towards sustainable results Employees and customers are becoming more environmentally concerned, and they want to know that organisations are taking environmental considerations into account when making fleet decisions. This is true not only for car fleets, but also for cleaning equipment. Now is the time to adapt to new sustainable standards and transform into a greener future industry that benefits the company, consumers, employees, and stakeholders.

For more information on the ‘Black is Green’ range of cleaning equipment visit: www.goscorcleaning.co.za

BLACK IS GREEN™

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feature sustainable cleaning

Green cleaning beyond the pandemic Post-COVID-19, there is no room for guessing or trial-and-error purchasing. If green cleaning is here to stay, it must be tried, tested, and proven.

W

hen it comes to green cleaning and related issues and investing in environmental technologies, a recent article in the Wall Street Journal says it all. The report, ‘Green Finance Goes Mainstream, Lining Up Trillions Behind Global Energy Transition’, discusses how some of the largest investment organisations in North America plan to shift their funding away from fossil fuels and into products and technologies that are greener and more sustainable, do not contribute to climate change, and help protect the environment.

we have witnessed spurts of excitement on Wall Street about green technologies only to see the excitement fizzle again.

However, this time there are key differences, as the Journal points out. Many investors “are betting the transition from fossil fuels is here to stay”.They see the use of products manufactured with or dependent on fossil fuels as a dying breed. Further, their views are bolstered by the fact that some of their largest clients, including giant pension funds, now “want to put their money behind projects that aim to curb environmental damage”.

Hazardous ingredients

A pandemic of change

Environmental pollution

The pandemic has made us all much more aware of just how fragile our environment is. We have witnessed how a health crisis in one city in a far corner of the world can quickly impact the entire planet.

This also shows us how human activity, including the use of environmentally unfriendly cleaning products, has the potential to negatively impact our natural world. Most of these unfriendly cleaning products are made from fossil fuels.

There are chemicals commonly found in professional cleaning solutions that have not been thoroughly tested for safety, and their longterm effects on the environment are unknown. Once disposed of, they may pollute waterways and often are not biodegradable. From here, these chemicals may enter the food chain, be consumed by aquatic creatures, and perhaps eventually by humans.

a health crisis in one city in a far corner of the world can quickly impact the entire planet.

African Cleaning Review September/October 2021

Traditional cleaning products release volatile organic compounds, resulting in a variety of respiratory symptoms and conditions, including asthma.

But there is more to this shift than the fact that investors see big money in green. The following are more reasons why sustainability is finally here to stay.

how fragile our environment is. We have witnessed how

16

Indoor air quality

Some cleaning agents contain dangerous ingredients including quaternary ammonium compounds, 2-butoxyethanol, alkylphenol ethoxylates, and other components that may lead to short- and longterm health effects such as lung irritation; skin rashes; eye, nose, and throat irritation; and even cancer.

The severity of these reactions can vary from person to person; however, the intensity of the problem tends to increase over time and with the extent of exposure.

The pandemic has made us all much more aware of just

While the article’s focus was on how these trillions of dollars are being invested in green energy sources, all types of green-related products and technologies, including those related to professional cleaning, are likely to be getting a boost.

“We’ve reached the [green] tipping point and beyond,” said James Chapman, Chief Financial Officer with Dominion Energy, one of the largest utility companies in the US. This company plans to spend US$26 billion or more on clean energy technologies over the next five years.

For many of us involved in environmental issues, technologies, and certifications, this may seem like déjà vu. Over the past 15 to 20 years,

Not only does this mean they are being manufactured using a dying, unsustainable source, but cleaning solutions made with fossil fuels and traditional ingredients can also impact health and the environment in three critical ways:

continues on page 18 >>

editorial Tork

Essity commits to net-zero greenhouse gas emissions by 2050

Hygiene and health company Essity, creator of the Tork brand, presents new and updated sustainability targets including a commitment to develop targets to reach net-zero greenhouse gas emissions by 2050 at the latest. This includes raising the ambition level of Essity’s current Science Based Targets. Other updated targets include sustainable innovations, occupational safety and responsible sourcing. The net-zero ambition means that Essity will join the U.N. Global Compact’s ‘Business Ambition for 1.5°C’ to develop targets to reach net-zero emissions by 2050 for the entire value chain, in line with Science Based Targets initiative (SBTi) criteria. This includes an upgraded target in line with the ‘Well-below

2°C’ scenario which means that the company commits to reducing its Scope 1 and Scope 2 emissions by 35 percent by 2030 from 2016.

Essity will reach the net-zero target and reduce its environmental impact by increased focus on energy efficiency, removal of fossil fuels, and increased use of renewable energy. In addition, Essity has increased its ambition for sustainable innovations. The new target is that at least 50 percent of all innovations should yield a social and/or environmental improvement. Sustainable innovations are measured as a share of revenue from innovations launched in the last three years.

For occupational safety, Essity has an updated target to reduce the total recordable injuries rate

by 75 percent by 2025 compared to 2019.

Essity has also updated the target for responsible sourcing to 95 percent. This means that 95 percent of Essity’s total purchase cost is to be from suppliers that comply with Essity’s Global Supplier Standard by 2025. “We are committing to ambitious targets that will require us to continue to constantly improve the way we innovate and contribute to a circular society. As a leading global hygiene and health company, Essity has an important role to play and together with our customers, consumers, and other partners, our aim is to increase well-being for both people and the planet,” says Magnus Groth, President and CEO at Essity.

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feature sustainable cleaning << continues from page 16

Green cleaning and certification To address these health issues in a post-pandemic world requires that facility managers and cleaning contractors embrace the use of healthier cleaning products, methods, and procedures. To ensure they are both green and effective, they must be independently verified.

Just so we are all on the same page, here are some definitions we need to know: • Green cleaning and green cleaning methods and procedures can be defined as cleaning that protects health without harming the environment. More broadly, it means using cleaning tools, chemicals, equipment, and other products that have a reduced negative impact on the environment, the user of the products, and building occupants while providing uncompromising performance.

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African Cleaning Review September/October 2021

• Certified green products have been verified by a credible, independent organisation as meeting specific environmental performance criteria. This organisation will have developed a set of transparent standards to evaluate cleaning products based on their impact on health, the environment, and functional performance. If the product is verified to meet these guidelines, it may bear the label of the certification organisation.

A key word in the above description is credible. In the past decade, the marketplace has become crowded with certifications that have little scientific basis, no independent verification, or that can even be selfawarded. This has caused considerable confusion for consumers.

To address this situation, it is critical for facility managers, cleaning contractors, and all consumers to make sure the green products they select are certified by a recognised certification organisation. Such an

organisation may be, for example, a non-profit; be recognised by government agencies and green building organisations; and conform to international best practices for environmental labelling programs, such as those set by the International Organization for Standardization.

In a post-COVID-19 world, when protecting human health and our environment is now a global concern, there is no room for guessing or trialand-error purchasing. If green cleaning is here to stay, it’s crucial that we make sure the products we are using for cleaning are proven green.

Doug Gatlin is a recognised expert in the design, development, and deployment of voluntary market transformation programs and has held senior leadership positions with the U.S. Green Building Council’s LEED Program and the U.S. Environmental Protection Agency’s ENERGY STAR Program. He is now CEO of Green Seal, a global non-profit organisation and leading ecolabel for cleaning and facility care products and services.

editorial Numatic International

Numatic sustainability formula Our commitment

The complete cleaning solution

Numatic understands the need and demand for sustainable cleaning solutions. Longevity, efficiency, serviceability and recyclability are the four values that constitute the Numatic Sustainability Formula, consequently delivering products and performance you can trust. We continuously endeavour to deliver innovative, quality and cost-effective cleaning solutions that are built-to-last and provide a cleaner, safer and healthier living, working and everyday environment for all. Whether it be our processes, products or people, we are committed to looking after tomorrow, today.

Providing tailored support to every industry, sustainability and productivity are the principles that continue to bridge the entire Numatic range.

Numatic has built its products according to this philosophy since day one, testing beyond the standards and delivering sustainable cleaning solutions that provide the productivity you need today and tomorrow – a practice which we will continue into the future.

Global compliance We continually review, refine and re-adjust our processes in order to increase efficiency and reduce our environmental impact, whilst ensuring that we are responsible across all aspects of our business, in order to: • Meet or exceed the requirements of current legislative, regulatory and environmental codes of good practice; • Identify, reduce and dispose of waste arising in a manner that minimises harm to the environment; • Use renewable and/or recyclable resources wherever practicable; and • Design our products to have the minimum impact on the environment, throughout the product lifecycle.

Built to last We have been providing cleaning solutions since 1969 and, although our designs may be built slightly differently now, there is one thing they all have in common, the same core values of innovation, quality, reliability and price. These values, combined with our commitment to producing professional, powerful and highly efficient products, aid the increase in productivity and cleaning standards for all industries, right across the globe.

Performance you can trust We are committed to providing performance you can trust. We embrace a circular economy and commit to expediting this at every stage of the product lifecycle – from researching and implementing innovative new ways to introduce recycled material into the design of our products, to stringent testing procedures and ensuring that, when the time comes, components can be easily taken apart and recycled.

African Cleaning Review September/October 2021

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feature sustainability

Navigating towel and tissue sustainability In this era of rising concerns about global environmental challenges such as ocean plastics, greenhouse gases, deforestation, and more, there is no shortage of voices calling for action. The challenge for all businesses is determining which voices to listen to.

C

ompanies frequently become either paralysed by the complexity and do nothing, or try to do everything and accomplish very little. Leading distributors, cleaning/hygiene companies, and in-house service providers often face these same challenges when trying to choose the most sustainable paper products for their washroom operations.

Here’s the great news: You can take immediate steps that promise meaningful sustainability impacts, without compromising the satisfaction or hygiene needs of your customers, nor adversely impacting your budget.

Use responsibly sourced paper While the forests in the United States are generally classified as low-risk basins in terms of deforestation, ensuring that the fibre in the paper products is responsibly sourced, remains vital. Not all paper products sold are responsibly sourced. In some cases, this contributes to global deforestation.

How can you help contribute to healthy forests? By making sure all your paper products have been

certified by a credible third-party organisation, such as SFI (The Sustainable Forestry Initiative), FSC (The Forest Stewardship Council), or PEFC (The Programme for the Endorsement of Forest Certification). If responsibly managed, forests provide the world with a truly renewable and sustainable resource. Third-party certifications can also help ensure that other global social responsibility concerns have been addressed as well.

What about bamboo and other alternative fibres that are trending up? The reality is that many are not sourced locally and require longdistance shipping, which raises the products’ emissions impacts. When considering alternative fibre options, ensure the fibre is locally sourced and third-party certified.

Optimise and maximise recycled content Today, the paper in most commercial washrooms incorporates some level of recycled content. To go from good to better, and better to best in your sustainability efforts, evaluate recycled content percentages and types across your paper portfolio.

Good: Using paper containing some recycled content is good because it helps provide a base level of demand and support that helps divert these materials from landfills.

Better: Using paper that exceeds the EPA post-consumer waste minimums (20 percent for tissue and 40 percent for towels) is better as the higher levels of post-consumer fibre create more demand for at-risk (of landfill) materials being diverted.

Best: Using paper that is 100-percent recycled fibre and sourced from materials more likely to have ended up in the landfill (i.e., more mixed paper and less old, corrugated containers) is best. Municipalities and material recovery operators are dealing with a glut of excess paper as supply greatly exceeds demand.

This has led to many municipalities either discontinuing paper recycling programs, or continuing to collect paper, but ultimately shipping it to a landfill. Higher levels of recycled post-consumer content help support collection and recovery efforts for lower grade/at-risk materials like mixed paper. continues on page 22 >>

Advertise in the primary African trade magazine for the commercial cleaning and hygiene sectors.

Reach your target market cost-effectively with a direct link to end-users, building service contractors, facility management and key institutional segments.

For more information regarding advertising / editorial / digital packages, email: nande@cleantex.co.za

www.africancleaningreview.co.za

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African Cleaning Review September/October 2021

editorial Tork Serve washrooms with different traffic flows, layouts and sizes with the same refill

The Tork PeakServe® Continuous™ Hand Towel system uses compressed bundles to offer the highest capacity on the market, which means that you can avoid run-outs during peak hours. In combination with the easy-to-use, continuous system, Tork PeakServe® also offers:

More flexibility which means more time to clean

Our Tork PeakServe® family enables more customers to experience the benefits of the system – including high-traffic facilities that also have medium-traffic washrooms, as well as customers using recessed cabinets.

Now they can serve their entire facility with one system using the same refill.

• Double the towels you can carry as they are compressed by 50% • Cut refill time in half with up to 2 100 towels per dispenser • Dispenser stays slim yet has 35% more capacity than other products on the market • Increase efficiency by using the same refill across the entire facility

• Faster dispensing serves people in 3 seconds – quicker than jet air drying time • 600 more people served between refills • Use the same system everywhere – Tork PeakServe® offers dispensers for a variety of needs

Less waste and low consumption • Taking a towel is always smooth and easy with our patented continuous towel system • Lower consumption thanks to oneat-a-time dispensing • Fewer transports with smaller bundles has a lower environmental impact • Store more towels on the cart and save storage space.

Get people in and out much faster • Avoid run-outs with 250% more hand towels

For additional information contact: Kirsty.collard@essity.com

Serve your entire facility with the same system The Tork PeakServe® Continuous™ Hand Towel System uses compressed towels to offer the highest capacity on the market1 and one-at-a-time dispensing helps promote hygiene and secure the new hygiene standard. With three dispenser formats and two refills, Tork PeakServe gives you added flexibility to serve your entire facility with the same system.

250% more towels for less refilling and better washroom flow*

1 Compared to competitor’s longest roll towel in Europe *Compared to Tork Universal refills and folded towel dispenser 552000

Tork PeakServe Continuous Hand Towel Dispenser

Tork PeakServe Mini Continuous Hand Towel Dispenser

Tork PeakServe Recessed Cabinet Towel Adapter

Tork PeakServe Universal Refill

Find out more at tork.co.za/peakserve African Cleaning Review September/October 2021

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feature sustainability << continues from page 20 Super Best: Going from best to super best is one of the easier steps you can take to elevate your sustainability efforts. Super best involves doing everything previously mentioned but taking proactive steps to communicate your recycled content message to your customers and other stakeholders. Signage, emails, website content, and the like, are effective ways to let stakeholders know about the great things you’re doing with recycled content. Another interesting and very impactful way to communicate and reinforce your sustainability commitment is to go brown.

Brown paper towels provide a visual cue that you are using a sustainable towel option. Studies show that consumers have a positive impression of products with recycled content and that 62 percent of consumers associate brown paper towels with recycled paper. Studies also show that

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using high-quality brown paper towels improved customers’ perception of the washroom.

Look beyond the content Innovations in product design and packaging now allow operators to reduce overall packaging material waste by up to 90 percent. Some systems have gone coreless by eliminating the need for the inner core, which often ends up as trash.

And several manufacturers have taken steps to reduce the amount of secondary packaging used with their products.

Innovations in dispensing systems offer yet another means of reducing washroom paper usage. In fact, some dispensers can reduce paper usage by 20 to 30 percent without impacting customer satisfaction or hygiene. In the pursuit of sustainability, some operators have replaced paper towels with air dryers, only to find dissatisfied customers.

By deploying the latest towel dispensers, you are better able to control usage and reduce change-out

waste, while improving customer satisfaction and hygiene.

Usage control results from your ability to adjust the size and amount of product being dispensed. Changeout waste reduction is due to new design and capacity features that help minimise and/or eliminate the need for staff to change out rolls of paper before they are fully used.

When discussing sustainability, the myriad of voices will continue.

By ensuring your paper is from responsibly sourced fibre, optimising and maximising your use of recovered materials, and leveraging innovations to reduce packaging, usage, and waste, you will make a meaningful difference for your stakeholders, your operation, and the planet.

Article by Jeffrey R. Sturgis, Vice President of Consumer Business Sustainability at GeorgiaPacific, leading the sustainability strategy development for the company’s retail and professional tissue, towel, napkin, and food service businesses.

educational

What you should be aware of when using ATP monitors

In a post-COVID-19 world, hygienic cleaning will be here to stay. Hygienic cleaning removes the maximum amount of potentially contaminated soils and bio-pollutants from a surface but also goes one step further.

Matt Morrison

“W

ith hygienic cleaning, we not only remove pathogens, we prove it,” says Matt Morrison of Kaivac, developers of the No-Touch Cleaning® system. “And the most scientific way to ‘prove it’ is by the proper use of ATP (adenosine triphosphate) rapid monitoring systems.”

Morrison emphasises the word ‘proper’ because he believes many cleaning professionals are not using these monitors correctly, most likely because they do not fully understand ATP technology.

To rectify this, Morrison suggests some key points everyone should know about ATP: 1. ATP is found in all living cells, those that are harmless as well as those that can be a health risk.

2. ATP monitors measure the concentration of ATP as relative

light units. The more light units, the greater the concentration of ATP, and the greater potential of there being pathogens on the surface.

3. An ATP meter typically determines test results in about 15 seconds.

4. “Do not perform just one test on one surface,” adds Morrison. “Test at least five areas on a surface, then divide the results by five. This will give you the ‘average’ ATP [reading] on that surface.”

5. Be aware that chemical residue on a surface can impact the results of an ATP test.

6. When conducting tests keep in mind that sunlight can also distort results.

7. Ambient temperature of 21-22 degrees Celsius is optimal for best results when performing tests.

8. With some systems, an ATP reading of 0-10 is pass, meaning the surface

is clean and safe; 11-30 is caution, the surface should be re-cleaned; 31 or above is a fail, meaning the surface is likely contaminated.

In a post-COVID-19 world, we should eliminate the caution zone. “At least for now, cleaning professionals should not consider any surface clean and healthy unless it gets a pass score. This will possibly become the norm from now on,” Morrison suggests.

Kaivac® delivers complete science-based cleaning systems designed to produce healthy results while raising the value of cleaning operations and the professionalism of the worker. Tackling washrooms, hard surface floors, commercial kitchens, and more, Kaivac cleaning products remove the maximum amount of soil and pollutants in the most cost-effective, environmentally friendly manner possible. For more information visit: www.kaivac.com or www.goscorcleaning.co.za

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facilities management review

A case for creating inclusive stakeholder value through partnership

By Monique Holtzhausen

Over the past few years, there has been much debate and discourse around the topic of job creation. Against a backdrop of an unemployment rate that continues to increase year-on-year and more than 63 percent of the country’s youth (ages 15-24) that are currently unemployed, it is clear that South Africa is in desperate need of a new trajectory that will curtail job losses, boost the economy and create a desperately needed environment that is geared towards growth and job-creation.

The role of organised labour in society The International Labour Organization (ILO) is a United Nations agency whose mandate is to advance social and economic justice through setting international labour standards. One of its core objectives is the achievement of decent and productive work in conditions of freedom, equity, security and human dignity. Similarly, the South African government has also pledged its commitment to the attainment of decent work and sustainable livelihoods for all workers and has undertaken to mainstream decent work imperatives into national development strategies. At the core of decent work is job security, a living wage and the right to join a trade union. The job market in South Africa can be classified into economies: The Real Economy and the Parasite Economy. In the Real Economy, employers pay their workers a living wage.

These jobs provide the income, benefits, and security necessary to participate robustly in the economy as a consumer and taxpayer. It also drives production and demand and creates tax revenues that support the Government’s developmental agenda in service to its citizens. On the other side of the spectrum, however, is the Parasite Economy where employers fail to pay their workers a living wage and where companies (both large and small) cling to a business model where they pay less than the minimum wage.

Non-standard hiring practices, such

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as casualisation and labour broking, fall under this classification and these practices are prevalent in both the private and public sectors.

Separating the wheat from the chaff – outsourcing is not labour broking Somewhere along the way, and because of noises made largely by unions and labour interest groups, outsourcing has been lumped together with labour broking. Consequently, these two terms are today being used interchangeably. This is an unfortunate, inaccurate and unfavourable characterisation of outsourcing. Labour broking couldn’t be any further from outsourcing.

Labour broking is more inclined towards a temporary or casual employment arrangement and is, by its very nature, transactional. It is a means to an end and leaves no lasting benefit after such an arrangement is done. No cognisance is given to the longevity of employment or the quality of work from an ongoing employment perspective. As a consequence, it has in some instances been exploitative and has a chequered record in respect of its core intention, which is rooted in a ‘cheap’ labour deployment approach.

Outsourcing differs dramatically from any form of labour broking in that it creates fixed-term and permanent employment. Employees are entitled to the full benefits of employment and are afforded protection under the Labour Relations Act.

Outsourcing not a new trend Though it emerged for the first time in the 1950s, outsourcing was only truly recognised as an attractive business strategy in the 1980s thanks to the fact that it allowed companies to home in on their core competencies, while outsourcing the non-core activities which may detract or hinder organisation success. It is important to recognise that outsourcing on its own is not a silver bullet. It requires commitment and discipline in the outsourcing process to reap the benefits, as it impacts people, processes, methods and equipment.

Outsourcing facilities management means that the maintenance of government buildings and assets are transferred to a third-party organisation. This has been established practice for several years and has been effectively deployed in many public sector settings.

For South Africa, outsourcing this non-core function holds significant benefits for the public sector given our own unique set of socio-economic and political challenges.

Risk management and failure reduction through accountability systems – through effectively managing risk, the appointed FM service provider ensures that key assets are appropriately maintained, measured and managed. This information helps government more appropriately manage its facilities, reduces the risk of failure and allows

facilities management review for better planning in respect of operating costs and replacement programmes. Fruitless and wasteful expenditure is reduced in the process.

Accountability systems are also created, with roles and responsibilities clearly defined. Value creation and compliance-focused – by outsourcing maintenance services to specialists in the private sector, government quickly gains access to competent and skilled service providers in areas where they are currently lacking expertise.

Moreover, government is assured of compliance with laws and regulations through appropriate records and

standards which are maintained.

People and talent management, skills transfer – through on-the-job training and training initiatives the appointed service provider develops proper succession plans that allow for skills transfer and upward mobility of staff. For the government, dignified, meaningful and permanent work opportunities are created that reduce unemployment and increase access into the economy for citizens.

When FM processes are integrated through outsourcing, it empowers government to make more timely, well-attuned and appropriate decisions

in respect of the portfolios and facilities it operates. As objectives are met and efficiencies improve, a more sustainable, trusting relationship is formed between the outsourced service provider and the government department. This allows for a more united approach to FM outsourcing and helps eliminate misguided perceptions.

With the above in mind, FM outsourcing arrangements must have at its centre a mutually beneficial, reciprocal approach that ensures that the appointed company partners with the State to ensure sustainable value creation that impacts all stakeholders.

40 new Green Star certifications major milestone for green property

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n a progressive contribution to the transformation of the commercial green building space, Redefine Properties, recently certified/recertified 40 buildings in their property portfolio, under the Green Building Council South Africa’s (GBCSA) Green Star Existing Building Performance (EBP) rating tool. This is the largest bulk Green Star EBP certification from any one commercial property owner to date. Redefine’s diversified property portfolio, which amounts to a value of R75.3 billion, includes a mix of retail, office, and industrial space throughout South Africa. The recent Green Star accolades include 16 office EBP re-certifications, and 24 new EBP certifications across Gauteng, Cape Town, Kwazulu-Natal, and Polokwane.

“Property owners, such as Redefine stimulate market transformation by pioneering and leading when they ‘walk the talk’ and commit significantly to certification,” says GBCSA head of technical, Georgina Smit.

“EBP certifications extend far beyond just energy and water performance management to encompass a much broader and holistic approach to sustainability management at an operational level. As such, they represent a commitment to a wide range of sustainability issues by a property owner and manager.”

Independently verified green building certifications, such as GBCSA’s Green Star certification suite is linked to the improved financial performance of properties, according to the most recent MSCI SA Green Property Index results. COVID19’s requirement for healthy indoor workspaces have also increased the demand for green office space, and there are benefits to be gained for commercial property owners and developers who commit to certifying their portfolios.

Smit says the MSCI SA data shows that “certified offices, in comparison to their non-certified equivalents, are attracting higher tenancies, higher net operating income per square metre, and lower risk ratings.”

Essentially, greener office spaces offer healthier work environments for employees, and mitigate risks of increasing energy costs, and potential future water shortages. The EBP rating tool measures a building’s operational performance over a 12-month period.

Typical sustainability features across most projects: • Indoor environmental quality testing to recognise the monitoring and control of indoor pollutants and help sustain the comfort and wellbeing of building occupants • Development and implementation of a Building Operations Manual, Building Users’ Guide

and Preventative Maintenance Management Plan, Landscaping Management Plan, Hardscape Management Plan and Pest Management Plan • Development of a Solid Waste and Materials Management Policy to encourage sustainable waste management and recycling • Green Cleaning Policy in line with the Green Star requirements • A green procurement plan was compiled and implemented to encourage and guide the property and facilities management teams to select the most sustainable products available • Publication of green operational guidelines for tenants • Glare control devices are mandatory in occupied spaces to reduce the discomfort from glare and direct sunlight • Each building’s energy and water consumption benchmarked against other buildings of the same building type to encourage the reduction of greenhouse gas emissions and the burden on potable water supply and wastewater systems, associated with the use of energy in the building operations • A Green Travel Plan was introduced to encourage the use of alternative modes of transport to and from work.

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laundry review

Understanding the SA laundry and dry cleaning industry

This report focuses on Laundry and Dry Cleaning Services and includes information on the state of the industry and new trends. There are profiles of nine companies including commercial laundries such as those housed in The Bidvest Group, which owns Boston Launderers, Montana Laundries and First Garment, as well as Combined Cleaners, trading as Spot-On Cleaners.

Profiles of franchise operators include Nannucci, Levingers and Pressed In Time.

The South African laundry and dry cleaning industry has had mixed fortunes over the years. Stakeholders

estimate that the laundry industry is growing at between 5 percent and 10 percent per annum, but dry-cleaning services have been in decline for some years. Significant increases in the cost of water and electricity and unreliable electricity supply have affected the industry. Commercial laundry operations that provide services for industries such as healthcare have been affected by an increased number of on-premises laundries. The industry employs more than 50,000 people and services clients across many sectors.

The laundry sector offers opportunities for SMEs as start-up costs for commercial laundromats can be low, with second-hand equipment being readily available. Entrepreneurs can also start businesses from their homes with a single washing machine and very little capital. No formal training is required and very few employees in the industry have tertiary qualifications. However, competition is intense, and small laundry businesses are increasingly offering value-added services such as pick-up and delivery

and improving customer service to ensure that they can succeed.

The high costs associated with running a laundry and dry cleaning operation make this a low margin business. The industry is dependent on disposable income and a large number of South African households employ domestic workers who do household laundry. New residential developments are providing communal laundry facilities. Industrial laundries are reliant on large contracts from the hospitality and healthcare sectors, where some companies are taking laundry in-house.

Some key topics covered in the report: • Size of the industry • State of the industry • Influencing factors • Competition • S.W.O.T analysis • Industry outlook For more information about this report visit: https://www.researchandmarkets.com/r/qvhpu7

Texcare International Frankfurt not taking place this year In view of the ongoing coronavirus crisis, exhibition organisers Messe Frankfurt announced in September that Texcare International 2021 to be held in Frankfurt, Germany at the end of November has been cancelled.

The Advisory Council of the world’s leading textile-care fair has voted to cancel Texcare International for this year because its success can no longer be guaranteed.

Kerstin Horaczek, vice president of Technology Shows at Messe Frankfurt, commented: “Together with our partners, we worked untiringly to stage the Texcare International for the textile-care sector in the autumn. However, a leading international trade fair with a significantly reduced spectrum on show would not do justice to

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African Cleaning Review September/October 2021

participants’ expectations of the fair as the most important meeting place and innovation hub for the sector.”

Messe Frankfurt stressed that it will continue to offer the textile care sector several events where they can do business in other important economic regions of the world.

Russian experts from the textile-care sector will meet at Texcare Forum Russia in Moscow on 15 September.

On 27 September 2021, Messe Frankfurt France will stage Texcare Forum Nantes.

Texcare Asia & China Laundry Expo, Asia’s leading textile-care trade fair, will open its doors in Shanghai from 22 to 24 December 2021, moving from its original September dates.

Next year, the Clean Show, the biggest trade fair for textile care

on the American continent, also organised by Messe Frankfurt, will see the industry present its latest innovations and developments in Atlanta from 30 July to 2 August 2022.

people and events Leadership change at KCP Kimberly-Clark Professional (KCP) announced the appointment of Hande Altintas as interim General Manager, South Africa. Altintas was recently appointed KCP General Manager for Israel, Middle East & Africa. During her 12 years at Kimberly-Clark, Altintas held various leadership positions, including leading the Supply Chain team for the K-C Consumer Middle East & Africa business. Altinas took over from KCP South Africa General Manager Debbie Hassett who left the company after 28 years of service.

Hande Altintas

For more information about the company, visit: www.kcprofessional.co.za

New GM appointment at Kusile FM One of the fastest growing service providers in the FM space, Kusile Facilities Management announced the appointment of Precious Onaka Tsangwane as General Manager Business Development and Marketing. Her love for people led her to pursue her studies in Human Resources at Wits Technikon. Then to develop her career further she obtained a diploma in Project Management and is currently registered with Henley Business School to obtain her Advanced Certificate in Management Practice. She brings with her an impressive and well-rounded track record in Facilities Management, having worked with various blue-chip companies including Bidvest, Investec, Nike, and Servest. “With growth comes a lot of opportunities and challenges and to tackle those it’s important that key players are brought into the business,” said Kusile FM Managing Director, Olga Ncube.

Precious Onaka Tsangwane

For more information about the company, visit: www.kusilefacilities.co.za

New appointment at Usabco Usabco (Pty) Ltd announced the appointment of Warrick Strydom as Commercial Director.

Strydom has extensive experience in the cleaning industry, where he previously served in two key roles as Managing Director. His passion is to lead businesses with a customercentric growth agenda, which has afforded him significant professional growth. Strydom expressed his excitement at joining the dynamic and innovative Usabco, home of the Addis® brand, as the leading manufacturer and distributor of household cleaning products.

With a heritage of over 100 years, the company prides itself in accreditations such as ISO 9001:2021 (Quality), ISO:14001:2021 (Environmental), being a key member of the Plastics Pact, and a Sedex member – the leading ethical trade member organisation.

Warrick Strydom

For more information about the company, visit: www.addis.co.za

Do you have company news, new appointments or celebrations to share in the People and Events section of African Cleaning Review? Then get in touch with us at: africancleaningreview@cleantex.co.za

African Cleaning Review September/October 2021

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new products High-performing but environmentally friendly floor scrubber

Antea, the Comac walk-behind floor scrubber, is ideal for deep cleaning and maintenance cleaning of floors in offices, hospitals, shops, public buildings, restaurants, hotels, sports centres, supermarkets and production facilities. Robust and reliable, it has been designed to improve productivity by reducing the costs of professional cleaning operations.

Antea is equipped with the most innovative technology that guarantees optimal performance and an overall sustainability that renders it environmentally friendly.

ideal configuration for maintenance cleaning and to use the floor scrubber in sensitive environments and in the presence of people.

• CDS – Comac Dosing System: offers separate management of water and detergent which allows for the increase or reduction of flow according to the type of dirt cleaned, thus avoiding wastage. This system also reduces cleaning solution consumption by up to 50 percent.

• SSC – Solution Smart Control: intelligent management of the cleaning solution being delivered to the brushes. The floor scrubber will automatically increase and decrease the flow of the solution based on the operating speed.

• CFC – Comac Fleet Care: technology for fleet management that increases efficiency and reduces costs.

The use of computers, smartphones and tablets makes it possible to have access to a comprehensive, up-to-date, real-time overview of the status of the machines. Through the app or from the portal it is possible to access not only the method of use but also the consumption, performance, health status and environmental impact of a specific machine or of the entire fleet. The data collected with CFC become valuable information to improve the use of resources, reduce waste and maximise performance.

Antea’s sustainable technologies include: • Eco Mode: press a single button to reduce energy consumption and to lower the noise level. Eco Mode is an

For more information about Comac cleaning equipment visit: www.theequipmentcompany.co.za

Food and pharmaceutical processing cleaner FUCHS Lubricants has revealed a heavy-duty, water-based cleaner concentrate for the food and pharmaceutical processing industry that is solvent-free, readily biodegradable and environmentally friendly.

BIO CLEAN assists facilities with meeting the highest food industry standards, especially Hazard Analysis and Critical Control Point (HACCP) and ISO 22000. BIO CLEAN and the premix are also NSF registered.

“While the product’s reputation originated in the food industry, it has been embraced by the commercial and mining sectors, and is suitable for all environments,” explained Giles Cutter, Lubritech Divisional Manager, FUCHS Lubricants South Africa. “As a solvent-free industrial cleaner for both commercial and industrial cleaning, it works especially well on greasy surfaces.

It can be used diluted or in concentrated form without significant loss of cleaning power. A pre-diluted version is available for lower volume commercial and retail sectors.”

BIO CLEAN has approval from NSF Non-food compound listing-A1 (133135) and is SANHA Halaal approved.

For more information visit: https://www.fuchs.com/za/en/industries/ f-m/food-and-beverages/

Promote your company in The Source of Workplace Hygiene Solutions!

Reach your target market cost effectively by advertising in African Cleaning Review. The direct link to end users, building service contractors, FM service providers and key institutional sectors.

Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

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African Cleaning Review September/October 2021

African Cleaning Review September/October 2021

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Join the official African delegation visiting the bustling city of Amsterdam and the world’s leading platform for cleaning and hygiene professionals – Interclean 2022.

The capital city of The Netherlands is a hub for happy cyclists, beer drinkers, tourists, and art lovers. The Amsterdam go-to bohemian vicinity brims with coffee shops, bars and restaurants and the renowned Albert Cuyp Market.

Refresh your mind, gain knowledge and network During May 2022 the world of professional cleaning will gather in Amsterdam for the city’s first face-to-face event of its kind since 2018. This is a remarkable opportunity to view the latest cleaning technology and updates on global trends and developments while connecting with cleaning professionals from all over the world. The exhibition floor stretches over several halls and is divided into industry segments including high pressure cleaning, laundry, management, mobility, steam cleaning, washrooms, waste solutions, window cleaning and healthcare cleaning solutions. Other segments including machines, equipment and detergents are fragmented and can be found in every hall.

Tour departs from South Africa on Saturday, 7 May 2022

Full tour package rates:

Amsterdam 2022 tour package includes:

Single package: ZAR42 750 Twin package: ZAR34 960 per person sharing

• • • • • • • • • • •

Flights to and from Amsterdam – departing from OR Tambo International Six-night four-star hotel accommodation at the DoubleTree by Hilton, Central Station including breakfast Hotel/airport transfers Welcome reception at the 11th floor Sky Lounge with stunning views over Amsterdam Day trip to the Dutch countryside in luxury coach (includes lunch) First show-day transfer to RAI exhibition centre in luxury coach Two-hour evening boat cruise on Amsterdam’s canals including drinks and snacks Access to NCCA cocktail party on day two Three-day city tram pass to visit the exhibition on following days Three-course farewell Amsterdam dinner at a typical Dutch restaurant Two days at leisure to explore the city of Amsterdam

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Land only package: Customised rates available based on individual requirements Tour package rates are subject to exchange rate fluctuations. Standard terms and conditions apply.

To book your Amsterdam travel package or for more information, contact SWB Sports & Events Steve Braham +27 11 646 9322 or mobile +27 83 265 1268 Email: steve@swbagencies.co.za

African Cleaning Review September/October 2021