African Cleaning Review MayJune 2017

12-14 JUNE www.cleantex.co.za

CA TA L

PROMOTING PROFESSIONAL HYGIENE AND CLEANING

OG

May/June 2017 | R50.00 (incl. VAT)

Interview with new Bidvest Prestige CEO Bin the bulk dispenser Celebrating World Hygiene Day Learn, discover, grow at CleantexPulire 2017

UE

Visit our stand at CleantexPulire

contents MAY/JUNE 2017 VOL 18 NO. 3 Prime Cleaning Suppliers is a leading South African cleaning solutions supplier, established in 1996. Prime Cleaning Suppliers have spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards and carry their mark of surety, which gives the customer confidence when using the products.

All disinfectants are registered as per Act 29 and compliance to the VC8054 compulsory specification for disinfectants. Prime Cleaning Suppliers’ complete cleaning solutions covers paper products/dispensers, cleaning chemicals/disinfectants, floor care machines and cleaning sundries. Prime Cleaning Suppliers have an ongoing commitment to ensure the best longterm solution to their customer and represent the following brands: Aquarius, Kleenex, Scott, Wetrok, Wypall, and Rubbermaid Commercial Products.

3

Interview

2

Cleaning services presented as a value proposition

Industry News

16

Consider the bigger picture to minimise hygiene risks CleantexPulire 2017 – a significant international event International and South African industry experts to speak at CleantexPulire 2017

Educational Bin the bulk dispenser – it is safer sealed Celebrating World Hygiene Day

Advertorial

12-14 JUNE www.cleantex.co.za

12 19 23

14 16

The demise of mop-and-bucket cleaning system is nigh – GCE Scrubber innovations for high degree of cleanliness – Hako

17

Laundry Review

34

39

38

Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Planned features for 2017 Jul/Aug issue: • CleantexPulire 2017 exhibition review • Retail facility maintenance Sept/Oct issue: • Healthcare hygiene • High-pressure cleaning equipment Nov/Dec issue: • Hospitality housekeeping • Paper products

IN VITATION

The CleantexPulire 2017 show organisers invite everyone involved in managing facilities and those cleaning facilities in the healthcare, hospitality, retail, manufacturing and environmental sectors to visit the source of workplace cleaning solutions – CleantexPulire 2017!

Show dates: 12-14 June 2017 | Show times: 10h00 to 17h00

Educational seminars, industry workshops and associations’ meetings run alongside the show during the 3 days.

35

Practical handbook targets nuances of FM market in SA Servest aims to double Cape Town staff compliment Africa’s largest, tallest scissor lift launched Clean washrooms are the backbone of cleaner facilities

New Products

All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers.

Pre-register now at www.cleantex.co.za

Maximise healthcare laundry efficiency

FM Review

@AfricanCleanRev Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Administration and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za

6

The African continent’s most significant event for the professional cleaning sector ISSA, CSSA form ISSA Canada Diversey Care acquires UVC disinfection portfolio Goscor Cleaning Equipment appoints Namibian distributor NCCA’s growth fulfils need for new branch SCA to become two listed companies Sealed Air announces sale of New Diversey

Features

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications.

Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Fax: +27 (0) 86 672 4794 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

Official Publication

Media Partner

40

Dyson’s latest hand dryer 35% quieter

African Cleaning Review May/June 2017

1

from the editor Learn, discover and grow at Africa’s showcase for cleaning professionals This bumper issue of African Cleaning Review contains an interview with Bidvest Prestige’s new CEO, latest industry news and developments, the official exhibition catalogue and conference programme and focuses on launches, trends and technology. Also, it’s been two years, but now it is here – the 11th edition of CleantexPulire, Africa’s showcase for cleaning professionals!

This year’s exhibition will offer a comprehensive market overview of products, equipment, systems and methods utilised in the professional cleaning market today.

The introduction of a combination of the biennial exhibition and educational seminars during the previous event proved to be very successful hence the decision to replicate it this year with the addition of relevant workshops, industry and association meetings, thereby creating a hub for industry knowledge and skills transfer.

The educational seminar programme will commence on Tuesday 13 June at 10h30 with presentations by international guests Paul Wonnacott, Managing Director and President of multinational firm Vectair Systems and Dianna Steinbach, ISSA Director EMEA and Oceania. The programme is further bolstered by presentations from leading local industry experts.

CleantexPulire 2017 is an event not to be missed, organised specially for the professional cleaning sector it remains the event that offers the most comprehensive overview of the market.

Refer to page 19 for more show information, seminar dates and presentation times. To preregister for the show, log on to www.cleantex. co.za and stand a chance of winning a copy of The SA Facilities Management Handbook published by LexisNexis.

Looking forward to seeing you at the African gathering for cleaning professionals!

2

interview

Cleaning services presented as a value proposition Introducing Bidvest Prestige’s newly appointed CEO Jegie Padmanathan. He was born in Sri Lanka and later relocated to the UK to study hotel, catering and institutional management to live out his passion as a hotelier. He took a keen interest in the glamour and glitz of hotels and resorts but also the building and managing thereof. He was introduced to international leading luxury hotel brands in the UK and the USA including Hilton and Rosewood. Initially his career focused on restaurant, food and beverage and resort management, which steadily progressed to hotel room and general management.

I

n South Africa, his experience included an eight-year tenure at Sun City as GM of the Cascades Hotel. To further his career ambitions, he travelled to Saudi Arabia and the USA. He later returned to South Africa to join Peermont Hotels and Casinos as COO where he spent 14 years growing the hospitality business from a zero base to an R800 million business. When the opportunity arose to join Bidvest, Padmanathan felt that his extensive experience in the hotel industry, general and executive management and exposure to international executive perspectives would serve him perfectly when steering a diverse organisation such as Bidvest Prestige. In an exclusive interview with African Cleaning Review, Padmanathan had the following to say about his vision for an organisation that currently employs 33 000 to 35 000 people.

People business The close association between the hospitality business and Bidvest Prestige is people. Ultimately, they are our strongest asset which makes us singularly a powerful business. These people are not based in one location,

they are based in contracts around the country. It is a decentralised model and you will never be able to see all these people in one room. In hospitality, it is the people that serve the guests the tea and coffee, the rooms, the check out, etc., similarly cleaners and the services they provide are at the face of client interaction.

The diversity of the role is what brought me to this business. I was one of the few individuals who got to live out their passion and enjoy it for 20-25 years. Once I completed that journey, my passion to provide a service to people continued, which gave me an opportunity to learn new things, to meet new people and to understand the rules of engagement. It also gave me an enormous opportunity to grow and give back.

Public perception of cleaning in SA I believe that cleaning is given a lot more recognition and respect internationally.

While working internationally, I realised that they respect cleaning for what it is, a specialist requirement. It was never seen as just operating a vacuum cleaner or a mop. They recognise the importance of health and hygiene; they recognise the

interview importance of the air quality and the long term health of individuals. The importance to your clientele in any industry is the fact that they want to visit a clean facility that portrays the brand. For instance, if you visit a Walmart or an Apple store, it must be pristine, it must look the part.

In SA, however, there is a clear mental block around the importance of cleaning in the business. I think in most cases, clients don’t understand that cleaning can add value to their business beyond the cost factor.

Will you go to a shopping mall if it is dirty? Will you go to a commercial building that has multiple tenants, which often produces copious amounts of waste? You will immediately get the impression that although they may give you cost value when entering a business relationship with their clients, you will reason that their housekeeping is not in order, and ultimately that they are disorganised.

So, we must bridge the gap as to how we are going to make cleaning relevant to the industry, to the entire country and sectors including corporate, hospitality, retail, mining and manufacturing. There is a clear focus on cleanliness and hygiene within the hospitality sector, because what is represented is the cleanliness of a room, which has a fundamental impact on the financial performance of that business. If presented with a choice, will you go to a dirty hospital? – Not willingly, anyway! Therefore, cleaning is, and should be, a crucial factor within the healthcare sector. For instance, in the mining sector, cleanliness, health and safety issues are linked to a licence to operate and therefore cannot be regarded as insignificant. It is therefore our responsibility to show current and potential clients that we can make a difference by growing their brand and growing their financial wellbeing as a business. Once we show that, we will then start making a difference.

Market competition I am of the opinion that competition is good, however, the maturity of the buyer is what one needs to question. When you pitch to a client, they need to realise the difference between quality service and a ‘gentleman’ who presents himself with a ‘bakkie’ and a ‘mop and bucket’ on it. For me, the driving factor is that we provide

employment to a significant segment of the population who will be able to grow their families. I am very proud of that.

As an industry, we should be proud of this aspect. Growing the cleaning industry will address the needs of a significant component of the South African population that is poorly skilled, inadequately schooled and do not necessarily have access to the job market.

I am very proud of the fact that we are a significant employer within this country that has employed people from all walks of life. Competition is useful because it keeps us reviewing our business model which sets us apart from the crowd.

Low barriers to entry Even though barriers to entry into the cleaning market are relatively low, I am hopeful that the majority of the market appreciates the difference between a good cleaning company, an average company, and a poor company. In reality, and considering the economic disparity in the country, there will always be place for the one-man operation, the medium company and the space that we operate in. Bidvest Prestige complies with the Basic Conditions of Employment Act, we have insurance in place; we tick the right boxes, and we have what I believe are the best-trained staff. The fact that we are a steadfast service provider and part of the Bidvest brand, adds additional credibility.

Fundamentally you have those businesses in South Africa that will make their decision on cost and people that will base every decision on the full value proposition that is presented. I am hoping that, as we go forward we continue to convert people to the value proposition, not just a cost. It is very difficult for us to compete with say 500 cleaning companies if the criteria are purely based on cost. Issues such as: Are they paying their staff the correct wages? Do they have all the necessary insurance in place? Do they have a thorough understanding of how to clean different flooring types such as marble and laminates for instance?

My previous experience in building and managing hotels equipped me with a thorough understanding of building materials, fixtures and equipment. I have therefore realised that it is one thing to build a hotel and to operate it, and

Jegie Padmanathan another to build a hotel and ensure that what you have built it with is sustainable as an asset for the foreseeable future.

That is fundamentally when you appoint a cleaning company. That cleaning company should for instance be aware of the shelf life of the carpet and must be able to maintain it to get the maximum return on investment. Quality carpeting should last between 7 and 10 years if properly maintained. Will that level of detailed understanding of cleaning be provided to a client by a ‘bakkie and mop’ operator?

This is a serious consideration that every company awarded a cleaning contract should take into account.

In the past, there have been fewer cleaning companies than what is currently the case, which has resulted in a very competitive market. Bidvest Prestige is one of the pioneers in the industry, however, because of the low barriers to entry, our cheese has been moved and we need to step up and approach the value proposition differently.

Hence my focus on making our clients understand that we are not at their facility to clean, but rather we are there to protect their assets.

Changes at executive level Bidvest Prestige has been in existence for 20+ years, and the culture of the company was pretty much to grow and promote the talent within the business.

This was absolutely the correct way to go about it, because it shows loyalty and presents opportunities for growth, but like any business, there comes a Continues on page 4 >>

African Cleaning Review May/June 2017

3

interview time when you have to step back and look at the direction of the business. It is my vision to grow the business for the next twenty-five years. The Bidvest Services Board saw the potential in me as someone with a different pair of eyes, a different outlook on the business, to take a cold hard look at what is needed to re-tool the business. I specifically don’t use the word restructure because it is used far too commonly. It is to re-tool the business, change the business on a more personalised basis, fit for purpose, understand the value proposition and ensure that value proposition is then properly ingrained in the culture of the organisation going forward.

The critical mandate given to me as an outsider was to come in and repurpose the business on four pillars. Our biggest and most important asset, and what differentiates us from any other company, is our people. Therefore, our people need to be recognised more and given a lot more importance than may have been the case in the past. We want to become more people-centred – our first pillar.

Our second pillar is to become more customer-centred – moving away from a corporate kind of beast and becoming a more customer-interfaced business. Everyone in our business must understand that customer service is our business – every cleaner is a sales person; every cleaner provides customer service; every operations manager, every contracts manager interfaces with clients; and the focus must always be to deliver excellent customer service.

When you visit a restaurant, you want to be welcomed, you want swiftness and professionalism in service so that when you leave that restaurant, you have experienced a ‘wow’ factor and will return to that restaurant, so why not make the cleaning service similar to that? When you appoint a cleaning company to clean your facility, they will leave memorable experiences behind that are different from what you normally experience, to the extent that you build a long-term relationship with the client. You are not simply a service provider to the business, but rather you become a partner to the business. This customer-centricity will make us move beyond the stigma attached to the term ‘service provider’ to that of the more palatable – we are ‘partners to your business’.

4

African Cleaning Review May/June 2017

Thirdly and absolutely, we need to grow our revenue base; economic conditions are tough. Last year the country only experienced between 0.5 and 1 percent growth in terms of GDP. The CPI is tracking between 6 and 8 percent, depending on which person or industry you talk to, so the obvious economics of that is that you need to build revenues in excess of that base.

So, grow the revenue base and diversify as much as you can.

Lastly, margin enhancement for our shareholders. Any business needs to produce a return to its shareholders; we are a listed company and we have a responsibility to grow our returns.

In terms of the executive structure changes at Bidvest Prestige, I need to point out the following movements which became effective on 1 April 2017: • Our previous Chief Human Resources Officer resigned to pursue a career as a consultant to the cleaning industry. Paul was replaced by his former deputy Sharon Kruger, who comes from a very strong transformation background and has been part of Bidvest Prestige since 2000.

• The previous CFO decided to pursue new opportunities. Juan Mostert, a qualified Chartered Accountant, joined Bidvest Prestige as CFO from Hitachi Data Systems.

• Iqbal Ganie, who holds an MBA and a Bachelor of Technology degree, joined the company as Chief Sales and Marketing Officer, in a previously vacant position.

• After the resignation of Prestige’s COO, I made the decision not to fill this position as I felt that, for me to get a proper handle on the business and to implement my four-pillar mandate, I had to understand the business from the bottom-up. Therefore, I chose to also assume the responsibility of COO to be more hands on in the business and to get a firm understanding of the business at cleaner level, operations manager level, contracts manager level and what we refer to as managerial level. I intend to perform the role of COO until I have a good grasp of the business. At such time, I will then appoint a COO.

I also took the decision that I needed to bring in a team with no cleaning background. As CEO, I felt it was important to unpack the business and re-tool it for the next 25 years. It needed comprehensive out-of-the-box thinking, and the only way to do that was to bring in people with tremendous experience in other industries. The soul of the organisation has remained intact, which is the managing executives that run our different divisions as well as the GMs, the operations managers, etc.

Throughout this transition, my focus has been on the customer and on improving the client experience.

I believe that the client should not be impacted by what happens in the corporate office.

Supplier expectations We have a responsibility to the cleaning industry to always have an open-door policy in reviewing all suppliers that meet our set of requirements. These requirements are not complicated.

If a supplier is a legal company and can back up whatever they sell with support, we are open to reviewing and receiving opportunities from all suppliers. I think we have a responsibility as a cleaning company to respect everyone out there who believes they can add value to our business, which is ultimately servicing our clients. We don’t know everything, but we are willing to learn. We encourage suppliers to introduce new products and innovations to us as this is what sets them apart in this industry.

Growth in the rest of Africa We will continue to actively seek opportunities within the rest of Africa as well as outside Africa to grow our business. Currently we operate three business entities in Mauritius – a landscaping business, a cleaning trading company that sells chemicals and equipment into the market and we also acquired a cleaning services business. We view Mauritius and the Indian Ocean islands as a tremendous opportunity for us.

Padmanathan concluded by confirming that Bidvest Prestige has an enormous appetite to grow its business beyond the South African borders.

African Cleaning Review May/June 2017

5

industry news

Paul Wonnacott

Dianna Steinbach

The African continent’s most significant event for the professional cleaning sector

T

his year’s CleantexPulire exhibition scheduled to take place in a new hall at Gallagher Convention Centre, Midrand, Johannesburg from 12-14 June will offer a comprehensive market overview of products, equipment, systems and methods utilised in the professional cleaning market today.

The introduction of a combination of the biennial exhibition and educational seminars during the 2015 event proved to be very successful and will be replicated this year with the addition of relevant workshops, industry and

association meetings thereby creating a hub for industry knowledge and skills transfer.

This educational seminar programme scheduled for 13 June will create an environment conducive to constructive debate about key industry challenges and issues that impact on the professional cleaning industry. Kicking off the seminar programme will be two leading international guest speakers: Paul Wonnacott, Managing Director and President of multinational firm Vectair Systems and Dianna Steinbach, ISSA Director of Europe, Middle East,

Africa and Oceania, who will offer a global perspective on the trends and developments most relevant to the industry.

For those aiming to establish business contacts in the African cleaning sector and seeking a comprehensive market overview of the most innovative cleaning equipment and products, CleantexPulire 2017 is a business event not to be missed.

Entrance to the exhibition, educational seminars and workshops is free; visitors can pre-register at: www.cleantex.co.za/visitors

ISSA, CSSA form ISSA Canada

I

SSA, the worldwide cleaning association, and CSSA, the Canadian Sanitation Supply Association, recently announced that they have joined forces to create ISSA Canada to better serve the Canadian cleaning and janitorial community.

“With approval from our members to move forward with ISSA Canada, we are in a much better position to provide a broader range of benefits and services thus creating greater value for our members,” says Mike Nosko, ISSA Canada executive director. “The

6

African Cleaning Review May/June 2017

integration plan between ISSA and CSSA has been in development for more than a year. Maintaining our Canadian identity within the industry was a critical component in moving forward. ISSA Canada will invest heavily in its operations and infrastructure to help ‘Canadianise’ these programmes and services for our members and their customers.”

Under the terms of the agreement, all existing CSSA members are now members of ISSA Canada. All ISSA Canada members now have access to ISSA member benefits, including

expanded educational opportunities, market exposure, networking opportunities, business tools and data, and other industry information.

“ISSA’s continued vision is to change the way the world views cleaning. The creation of ISSA Canada allows ISSA to increase its membership and expand the association’s geographical footprint in North America while spreading our message that cleaning is an investment in human health, the environment, and an improved bottom line,” says ISSA executive director John Barrett.

industry news Diversey Care acquires UVC disinfection portfolio

D

iversey Care recently announced that it has acquired the UVC disinfection portfolio of Daylight Medical, a manufacturer of innovative medical devices. The acquired portfolio includes UVC disinfectant technologies designed to disinfect rooms, surfaces, non-critical equipment and devices.

Daylight’s solutions are noted for their highly innovative, portable and affordable design, allowing safe and targeted dosing of UVC light to quickly and effectively kill harmful pathogens, including bacteria and C.difficile.

“When combined with consistent and proper manual cleaning and disinfection, UVC disinfection technology has the power to reduce the spread of pathogens that can cause dangerous infections,” said Dr Ilham Kadri, President, Diversey Care.

“Daylight’s innovations are a synergistic fit with our existing infection prevention platform, which includes key innovations such as Accelerated

Hydrogen Peroxide® (AHP®)-based disinfectants. Adjunct technologies, such as these no-touch disinfection devices, will allow all facilities concerned with preventing infection, from hospitals to schools to airports, to add an additional level of assurance to their existing protocols,” added Dr Kadri.

Included in the acquisition are the MoonBeam™3 UVC Disinfection System, and the SKY™ 6Xi and 7Xi devices.

The MoonBeam™3 is a lightweight, portable device designed for area, room and non-critical equipment disinfection.

The device has three articulating arms designed to optimise the UVC dose delivered to surfaces.

The Sky 6Xi and 7Xi are designed for tablet and phone disinfection, an important source of risk, which needs to be addressed as usage of these devices increases for staff, visitors and patients. These compact devices can be placed around the facility, making

it easy and convenient to effectively remove pathogens from mobile devices.

For more information, visit www.daylightmedical.com

African Cleaning Review May/June 2017

7

industry news Goscor Cleaning Equipment appoints Namibian distributor

G

oscor Cleaning Equipment (GCE) is extending its footprint in the mining and retail sectors in Namibia with the appointment of Elso Holdings as its official distributor.

Well-known and environmentally aware cleaning product manufacturer Elso Holdings was established in Namibia during 1956. The latest addition of GCE equipment to the company’s product portfolio represents the next stage in its ambitious growth strategy for the Namibian region.

The main brands to be distributed across Elso Holdings’ seven locations in the region are Ghibli, a leading manufacturer of wet and dry commercial vacuum cleaners and scrubbers and Delfin, industrial manufacturer of vacuum cleaners and suction units for solving particular material cleaning and recycling problems. However, the flagship product range to be distributed by Elso Holdings is GCE’s Tennant range.

“Namibia as a market is definitely picking up, especially with the recent discovery of large platinum deposits in the Swakopmund area. Then there is the Husab uranium mine, one of the largest in the world,” comments GCE General Manager Greg Venter.

He also highlights Namibia’s N$86 million Walvis Bay port expansion

Rene Rusch, CEO of Elso Holdings cc, with Rondhir Haripersad, Goscor GM for Africa.

project, which is on target to be completed by May 2017 by developer China Harbour and Engineering Company (CHEC). The ambitious project will create a new island from reclaimed land, and almost double container capacity from the current 375 000 TEU a year to 650 000 upon completion. Covering 40 ha, the new terminal will have a quay length of 2 100 m.

Apart from mining and infrastructure development, the Namibian retail sector is also booming, with two new shopping malls in Swakopmund alone, and one in Walvis Bay. “It is an important growth market for us, and in tandem with Elso Holdings, we will be ideally positioned to take advantage of all of these opportunities,” says GCE National Sales Manager Peter Esterhuizen.

With its array of chemicals and other consumable products for the cleaning industry, it is a natural fit to add the GCE product range. “There are natural synergies between us, and it will empower Elso Holdings to be able to offer a total solution to its customers.”

In addition, certain specialised product ranges such as GCE’s Makro and Elgin road-sweeper range will also be available from Elso Holdings.

“We were on the lookout for a partner hungry enough to grow its own business. Elso Holdings has an ambitious growth plan, and was looking for a reputable equipment supplier to take it to that next level. Its footprint in the Namibian region is critical, and it operates in a market segment complementary to ours. We look forward to building on this important relationship,” Venter concludes.

Powerful degreasers for everyday use HYDROSAN GENKLEEN

Water based hard surface cleaner, phosphate free • Easily removes adhering fat and soiling.

• Cleans floors, alkali-resistant surfaces such as walls, doors, window frames etc.

• Suitable for use in food preparation areas.

• Dilution Guide: 1:100 General cleaning / 1:10 Heavy duty cleaning. * All of these products carry the SANS 1828 mark

8

African Cleaning Review May/June 2017

HYDROSAN SOLVEGO HD

MAGI-KLEEN

High foaming, phosphate free, medium duty, alkaline, solvent detergent • Easily removes adhering fat and soiling.

• Cleans floors, alkali-resistant surfaces such as walls, doors, window frames etc.

• Suitable for use in food preparation areas.

• Dilution Guide: 1:20 Light duty cleaning / 1:10 Medium duty cleaning / 1:5 Heavy duty cleaning.

Medium duty solvent cleaner • May be used on any washable surface.

• T ypical application include kitchens, cleaning of stoves, fridges, floor, walls, tiles, windows etc.

• T his product can also be used as a stain remover on carpets, upholstery, linen garments, cuffs and collars etc. (first check for colour fastness on a small area).

• S uitable for use in food preparation areas.

•D ilution Guide: 1:10 General cleaning / 1:20 Floor/ High Pressure/Carpet Cleaning.

African Cleaning Review May/June 2017

9

industry news NCCA’s growth fulfils need for new branch

T

he National Contract Cleaners Association (NCCA) announced during March that it had established a new branch office in the Limpopo Province, effectively growing the South African professional cleaning industry body’s branches to a total of five.

The NCCA now boasts branches in five of the country’s nine provinces, namely Eastern Cape, Gauteng, KwaZulu-Natal, Limpopo and Western Cape.

Following a request from NCCA members in the Limpopo Province, the National Executive agreed to the establishment of the latest branch as members in the province collectively represent over 13 500 cleaners with considerable scope for growth, particularly with an active branch in place.

Pictured here are the NCCA members present at the inaugural meeting. Front: Samson Maredi – Limcapri Homecare Services; Charles Mabitsela – Shecare Sanitary Services; Frieda Mambolo – Thaleba Promotions & Event Management Services; David Masikhwa – MS Quality Services; Danie Landsberg – Shecare Sanitary Services Back: Dion Nell – Shecare Sanitary Services; Takalani Muditambi – Limcapri Homecare Services; Caroline Sibiya – Nandzu Trade & General Projects; Sandy Deale – National Secretary; Patrick Makhubela – National Chairman; Fhedzi Makuya – Sidze Pest Management & Projects.

The following members were elected as the first Limpopo committee: Lorraine Viljoen of I Bower & Associates (not pictured) as Chairperson; Caroline Sibiya of Nandzu as Vice Chairperson

and Charles Mabitsela of Shecare as committee member.

For more information about the NCCA visit: www.ncca.co.za

SCA to become two listed companies

A

t the Annual General Meeting of SCA, shareholders voted in favour of the Board of Director’s proposal to split the Group into two listed companies. One of these will continue to operate as SCA, an efficient and wellinvested forest products company that will include the forest products operations and all forest land currently owned by the Group. SCA’s hygiene business, including the current business areas of Personal Care (including the recently acquired BSN medical) and Tissue, will become a leading global hygiene and health company operating under the name Essity.

“I am pleased that the shareholders supported the Board’s proposal regarding two separate listed companies. We look forward to an exciting future for our two strong listed companies,” says Magnus Groth, current President and CEO of SCA and future President and CEO of the new hygiene and health company Essity.

SCA was founded in 1929 as a forest products company operating in

10

African Cleaning Review May/June 2017

Sweden. Over the years, the company expanded geographically and into other business activities, such as paper product production, personal care, consumer tissue and Away-from-Home tissue. In 2016, the hygiene business accounted for approximately 86 percent of the Group’s net sales and the forest products business for approximately 14 percent.

Synergies between the operations have diminished over time.

Following the split, Essity will be a leading global hygiene and health company that develops, produces and sells personal care and tissue products.

Essity stems from the words ‘essentials’ and ‘necessities’, a fitting name for the products the new hygiene and health company offers – everyday necessities.

Essity’s vision is: dedicated to improving wellbeing through leading hygiene and health solutions.

Sales are conducted in approximately 150 countries under globally leading brands including TENA for incontinence products and Tork for Away-from-Home

tissue, and under other well-known regional brands, such as Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and Zewa. With the acquisition of BSN medical, a leading medical solutions company, Essity is further strengthening its capabilities in the health arena with brands such as Leukoplast, Cutimed, JOBST, Delta Cast, Delta Lite and Actimove.

“Hygiene and health are necessities for better lives and our products and solutions play an essential role in improving wellbeing for people around the world,” concludes Groth.

industry news Sealed Air announces sale of New Diversey

S

ealed Air Corporation announced during March 2017 that it has entered into a definitive agreement to sell its Diversey Care division and the food hygiene and cleaning business within its Food Care division (together New Diversey) to Bain Capital Private Equity, a leading global private investment firm, for approximately US$3.2 billion.

New Diversey is a leading hygiene and cleaning-solutions company that integrates chemicals, floorcare machines, tools and equipment, with a wide range of technology based valueadded services, food safety services and water and energy management.

New Diversey will continue to employ approximately 8 600 people globally. Diversey Care and the related food-hygiene businesses combined generated net sales of approximately US$2.6 billion in 2016.

“We are pleased that New Diversey has a strong partner to support future growth initiatives and drive further expansion. Diversey Care and its related hygiene business has built an impressive innovation pipeline that includes the Internet of Clean™, robotics and AHP disinfection technologies, revamped its go-tomarket strategy and significantly improved profitability,” said Jerome A. Peribere, President and Chief Executive Officer.

“Diversey has a long track record of leadership in the hygiene and cleaning solutions market on a global basis,” said Ken Hanau, Managing Director at Bain Capital Private Equity. “We are excited to partner with the talented team at Diversey to grow across key market verticals and geographies while investing in innovative hygiene solutions. Bain Capital’s integrated global platform and strong growth

orientation are well aligned with the strategic vision for Diversey,” Hanau added.

The sale of New Diversey is expected to conclude in the second half of 2017, and is subject to certain regulatory approvals and customary closing conditions.

African Cleaning Review May/June 2017

11

feature cleaning – a holistic approach

Consider the bigger picture to minimise hygiene risks In order to safeguard and promote health and wellbeing, it is vital that an allinclusive approach be used that encompasses floors, touch points and air quality. Gordon McVean, International Sales and Marketing Director for Truvox International, looks at the importance of combining hygiene and efficiency.

W

inter and the waves of influenza and vomiting bug outbreaks bring the importance of hygiene into stark relief. The disruption, lost business and reputational damage can be considerable, not to mention the misery and personal impact for individuals.

Employees, customers and other building users have a personal responsibility to minimise these risks by washing hands thoroughly, staying away if feeling ill and not exposing others unnecessarily to viruses. But the onus is on facilities managers to run an effective cleaning regime that promotes hygiene and protects against infection.

That level of expectation is increasing as wellbeing rises up the agenda of building owners and occupiers. Major employers in particular understand the impact on their business of high levels of sickness, which runs to hundreds of millions of pounds each year in the UK. This is concentrating attention on how the workplace is serviced, the effectiveness of cleaning, and its impact on indoor air quality and hygiene – all year round.

During the winter months, it is prudent to adapt the cleaning regime to include daily wipe-downs of contact points and to increase cleaning frequency. All cleaned surfaces risk being re-contaminated by airborne viruses and people’s hands.

12

African Cleaning Review May/June 2017

Touch points such as door handles, table tops, washroom taps, phones and computer keyboards are viral hotspots – as are any enclosed spaces where people gather, like a coffee or lunch room.

Hand sanitisers and virucidal solutions are advisable. But care must be taken not to introduce chemicals that could trigger allergies or asthmatic reactions. Microfibre cloths are effective when replaced at recommended intervals and washed at hot temperatures to sanitise them for reuse.

The need for an increased cleaning frequency also applies to floors, which tend to be subject to larger quantities of grit and other contaminants being tracked into and through buildings.

Floors too can act as a reservoir of pathogens that may be spread around a building and onto touch points or transferred in other ways.

Whatever the weather, or time of year, floor cleaning is fundamental to hygiene and infection control, although this is often overlooked. That neglect is at its most extreme where the cleaning regime relies on manual mopping. It is surprising – if not shocking, given the advances in cleaning technology – that hand-mopping persists even in building environments where the need for high standards of hygiene should be uppermost. From schools to leisure centres, and kitchens to washrooms and toilets, mopping runs the obvious

Gordon McVean

risk of recirculating and spreading soil in dirty bucket water. Hand-mopping is not an effective way to remove contaminants from any floor, let alone from the grout lines in tiled floors or other crevices.

Important though hygiene is, the reality for facilities managers and cleaning contractors is that cleaning practice must be efficient and costeffective to deliver such high standards consistently and sustainably.

Which is why we advocate a holistic approach to cleaning that takes full account of the time and labour costs involved, as well as compatibility with the patterns of a building’s use. This means factoring in the size of the floor areas to be maintained, the different types of surface, noise and other disruptive impacts on building users or occupants, depending on the timing of operations.

Viewed from this perspective, a cleaning machine’s versatility can be crucial to cost-effective hygienic cleaning. A scrubber dryer, for example, that can wash, mop, scrub and dry a variety of hard floors will often be the most highly utilised weapon in the cleaning team’s armoury in busy buildings.

Fitted with the right brushes – colour-coded to guard against crosscontamination – the same machine can clean concrete, terrazzo, marble, slate, stone and composite vinyl surfaces.

Safety flooring, which is on the

feature cleaning – a holistic approach increase in hospitals, is also suitable for cleaning by an advanced scrubber dryer. Where strict infection rules call for the use of natural detergents and taurine-based products, continuous brush agitation and consistent pressure are essential.

Rotating cylindrical brushes are particularly effective when it comes to cleaning deep into grout lines where bacteria can easily multiply. Brushes made from polypropylene are easy to disinfect, and won’t harbour the bacteria that natural fibres can.

Well-designed scrubber dryers offer additional capabilities, even cleaning entrance matting and low-pile carpets.

When it comes to carpeting, daily and deep cleaning each have a role to play in maintaining a hygienically clean environment. Vacuums are designed to remove dry dirt, so their filtration systems are vitally important. An outdated or poorly maintained vacuum cleaner can exacerbate allergies and adversely affect indoor air quality.

HEPA filtration is now the norm, and

vacuums should provide at least threestage filtration using HEPA 10 filters to trap all particles of 0.3 microns and larger.

Daily vacuuming is the mainstay of a hygienic cleaning regime in any busy environment. But it will not remove sticky and greasy soiling that build up over time and can play host to toxins. Encapsulation is the mosteffective method for removing these substances. A polymeric cleaning solution encapsulates the soiling so it can be removed by vacuuming, restoring carpets to a visibly pristine appearance while also eliminating the soiling embedded deep in the pile.

Any building’s occupants and visitors will be reassured and feel valued when they can see the results of effective floor cleaning. Facilities managers, and their managerial colleagues, meanwhile can appreciate the value of assuring a hygienically clean environment from the ground up.

For more information visit: www.truvox.com

African Cleaning Review May/June 2017

13

educational

Bin the bulk dispenser – it is safer sealed

By Paul Jakeway

Previously there was nothing but bulk soap dispensers. Whether it was public toilets or office washrooms, schools or hospitals – soap dispensers holding their product in a refillable reservoir were the only alternative to a bar of soap or a lotion from a bottle.

F

or good reason: bulk dispensers left far less mess than bar soaps and were inexpensive. But budgetdriven decisions in favour of bulk systems did not always take into consideration an issue that we now recognise as extremely problematic: bacterial contamination.

Bulk dispenser systems are not sealed, meaning they are potentially vulnerable to contamination from the environment, or from the hands of the person refilling the system and handling the dispenser.

The widely applied practice of ‘topping up’ dispensers – refilling them before they have been emptied out completely and cleaned properly – means that the old soap in the reservoir, which may have been contaminated by germs, can cause the new soap to be contaminated.

Even where the equipment is cleaned frequently, using aggressive products such as bleach, researchers have identified a high risk of recontamination, due to biofilms – microorganisms that stick to each other and adhere to surfaces.

Extensive research leaves no doubt about the seriousness of the problem: in one study, 25 percent of bulk dispensers, were found to be excessively

14

African Cleaning Review May/June 2017

contaminated. A separate study, conducted in Japan, found no fewer than 17 different types of bacteria in soaps that came from bulk dispensers.

Improved solutions are widely available.

Sealed dispenser systems are ‘closed’: they can be refilled by inserting into the dispenser a sealed cartridge of soap.

There is no contact between the product and the environment before the product is used to wash hands. The risk of contamination is reduced to a minimum.

In contrast to the often messy refilling procedure of bulk dispensers, sealed cartridges are quick and easy to change.

Spills are no longer an issue, and sealed cartridge dispensers require minimal cleaning. Maintenance is extremely low – saving both time and money.

Modern dispensers have been designed to deliver exactly the right amount of a specific product at any given time – whereas bulk dispensers tend to deliver the same quantity whatever product they are filled with. This alone makes sealed cartridge dispensers the more economical option.

What’s more: sealed cartridge dispensers make it possible to use highly effective foam soaps instead of lotion products. Less foam soap is needed

compared to lotion soap, with a standard 1-litre cartridge yielding over 1 400 hand washes.

Foam soaps can also contribute to significant water and energy savings. It has been estimated that their use can reduce water consumption by up to 45 percent. A range of foam formulations also carry the European Union Ecolabel Certificate, Green Seal and Ecologo, which means that they are considered to carry a reduced environmental impact, whilst retaining their primary purpose of being effective and pleasant to use.

An easy to use, clean sealed-cartridge dispenser system can also make a significant contribution to increasing hand-hygiene compliance. Washroom users are much more likely to wash their hands with soap if the product is available from pleasant looking, clean and tidy dispensing systems.

Stylish-looking, efficient, and both easy to use and maintain – sealedcartridge dispensers are safer and more hygienic than their bulk counterparts; they minimise the risk of bacterial contamination and help to prevent infections; they save companies time and money; and, they ease the burden on the environment.

Paul Jakeway is the Marketing Director for Deb in the UK & Ireland. Having joined the business in 2015, Paul is focused on raising awareness of the importance of hand-hygiene best practice in the workplace to prevent the spread of germs and improve skin health. For more information visit: www.debgroup.com

African Cleaning Review May/June 2017

15

educational

Celebrating World Hygiene Day Each year on 5 May, the World Health Organization (WHO) sends out their annual call to action in order to increase awareness and instances of effective hand hygiene. This year was no different; the campaign theme was ‘Fight antibiotic resistance – it’s in your hands’. This theme brings to light the need for a greater focus on hand hygiene and infection prevention and control programmes in the ongoing global battle against antibiotic resistance.

The WHO’s calls to action: • Health workers: “Clean your hands at the right times and stop the spread of antibiotic resistance.”

• Hospital Chief Executive Officers and Administrators: “Lead a year-round infection prevention and control programme to protect your patients from resistant infections.”

• Policymakers: “Stop antibiotic resistance spread by making infection prevention and hand hygiene a national policy priority.”

• IPC leaders: “Implement WHO’s Core Components for infection prevention, including hand hygiene, to combat antibiotic resistance.”

POPS global community With the aim of engaging with private industry companies, with a focus on corporate social responsibility, the WHO Service Delivery and Safety Department launched Private Organizations for Patient Safety (POPS) in May 2012. This took place on the occasion of the WHO SAVE LIVES: Clean Your Hands annual day after a number of years spent establishing this collaborative model and calling for interested parties to ‘sign up’; those with a focus on hand hygiene in the first instance. POPS is managed under a password protected web-based platform to allow proactive interaction with any committed private industry companies, such as manufacturers and distributors of products for hand hygiene and injection safety, and holds face-to-face meetings at defined times in a year.

16

African Cleaning Review May/June 2017

The long-term aim is to harness industry strengths to align and improve implementation of WHO recommendations in different parts of the world.

Key is that interaction and collaborative project working is facilitated by WHO HQ or WHO Collaborating Centres.

Regular, focused engagement allows for a coherent and equitable means of sharing information and for progressing the altruistic aim of the collaboration. The long-term aim is to harness industry strengths to align and improve implementation of WHO recommendations in different parts of the world, including in least developed countries.

The goal of the collaboration is to benefit patients, and not the participants in the platform.

The expected public health benefits from working together with industry will be a reduction in healthcare associated infections/ harm through improvements in practices based on WHO recommendations. For hand hygiene, based on the evidence from the WHO guidelines on hand hygiene in healthcare (2009), the focus is on: • Increasing education and awareness on the importance of hand hygiene in health care; • Improving access to commodities (alcohol-based handrub, water, soap, towels).

To learn more about the WHO 5 May campaign visit their website www.who.int/gpsc/5may/en which is packed with tools, resources and posters.

advertorial GCE

The demise of mop-andbucket cleaning system is nigh A revolutionary new cleaning concept that will see the demise of the mopand-bucket system has been introduced to the South African market by Goscor Cleaning Equipment (GCE).

The Kaivac No-Touch Cleaning® system has been proven to be 60 times more efficient in removing bacteria from grout lines than mopping, which is more than likely to spread contamination, as opposed to removing it.

“This unique system will revolutionise the entire cleaning industry. It is basically saying let’s get rid of mops, because they simply transfer the dirt. It focuses on dirt not as grime, but as potentially harmful contaminants. How do we ensure that we remove all bacteria so that the contamination does not multiply? The Kaivac equipment is all designed around that concept,” says GCE General Manager Greg Venter.

The introduction of Kaivac into the local market is part of GCE’s underlying philosophy of providing the latest technology to ensure its customers benefit from the lowest total cost of ownership. Kaivac International Business Manager Marc Ferguson adds that this makes the company’s products a natural fit with GCE’s existing portfolio.

“Clearly GCE is an expert in the industrial and commercial cleaning environment. Our products are really complementary,” Ferguson stresses.

The range consists of the Kaivac 2150, designed for large-capacity cleaning applications such as high schools, universities, airports, convention centres, factories, warehouses, sport stadia, and even large hospitals.

The Kaivac 1250 is designed specifically for smaller facilities, while the Kaivac 1750 combines high capacity and compact size for added value.

It includes innovative features such as a removable ‘black box’ engine compartment for rapid repair and exchange.

The range combines automatic chemical metering and injection with an indoor pressure washer and a powerful wet vacuum. “The result is a fully integrated cleaning system that allows workers to hygienically clean contaminated surfaces without any danger to their own health and safety.

The end result is not only improved cleaning, but also reduced labour, chemical and equipment costs, and much higher productivity,” Ferguson explains.

GCE will also introduce Kaivac’s OmniFlex range. This includes the OmniFlex™ SUV™ for hard-surface floor-cleaning needs, the OmniFlex Dispense-and-Vac system for the heaviest soil and grease conditions, and the OmniFlex AutoVac™ automated floor-cleaning machine.

“OmniFlex™ is a modular system with a ‘plug-and-play’ capability, which means end users can add and subtract accessories, ultimately creating the best platform possible for their specific cleaning needs,” Ferguson elaborates.

Commenting on Kaivac’s decision to enter the African market, Ferguson highlights that the contract cleaning industry here is similar to that in Europe and Russia, for example, where the latest trend is also towards more automated, ultra-hygienic equipment and processes. “We will also use GCE as a springboard into the rest of Africa,” he reveals.

Explaining what makes Kaivac unique, Ferguson says all of its systems are predicated on a scientific approach to cleaning. “All of our machines have validated outcomes, where everything is measured. The cleaning industry is, in fact, poor at such end-result measurement and validation. It needs better technology for improved results, and we have the systems that can deliver that,” he concludes.

The Kaivac No-Touch Cleaning® system will be on display for the first time on Goscor Cleaning Equipment’s stand at the biennial CleantexPulire exhibition scheduled to run from 12-14 June at Gallagher Convention Centre in Midrand.

Read more about the Kaivac system on page 38.

African Cleaning Review May/June 2017

17

18

African Cleaning Review May/June 2017

< < I N V I TAT I O N T O V I S I T > > The one international trade show in Africa showcasing all sectors of the professional cleaning and hygiene industry EXHIBITION INVITATION • SEMINAR INVITATION • EXHIBITION INVITATION • SEMINAR INVITATION

12 • 13 • 14 June 2017

Gallagher Convention Centre • Midrand • Johannesburg • South Africa

Free seminars, workshops, association meetings Evolution of fragrances and scent technology; Changing the conversation from cost to profit; Green cleaning case study; Infection control in healthcare facilities; Importance of training in cleaning; Emerging contractors workshop; Compliance audit workshop; and more to be confirmed.

EXHIBITION INVITATION • SEMINAR INVITATION • EXHIBITION INVITATION • SEMINAR INVITATION

Show hours: Monday and Tuesday: 10h00 – 17h00 Wednesday: 10h00 – 16h00 Who should visit?

... and why?

Everybody who has the responsibility for in-house/outsourced cleaning, hygiene, laundry and facilities management should attend this exhibition and associated events. Held only every two years in South Africa, don’t miss the largest African event for this industry.

• • • • • •

Educational seminars and workshops Over 80 brands represented Launchpad for the latest technology Only industry show in Africa Product demonstrations Distributor opportunities of leading international brands

Register online to visit and add the event to your calendar at:

www.cleantex.co.za/visitors For more information regarding the show, seminars, workshops and association meetings contact: +27 11 238 7848 or email: info@cleantex.co.za Supported by:

International affiliation:

Media partner:

Organised by:

NATIONAL CONTRACT CLEANERS ASSOCIATION

An African perspective on professional cleaning and hygiene African Cleaning Review May/June 2017

19

catalogue CleantexPulire 2017 CleantexPulire 2017 – a significant international event One destination, more than 80 brands to view, test and explore!

CleantexPulire, the biggest international trade exhibition in Africa for all sectors in the professional cleaning, hygiene and related industries, is set to take place in Midrand, Johannesburg from 12-14 June 2017. This year’s event will mark the 11th edition of this exhibition, established in 1998 to build a platform for African cleaning professionals to congregate and showcase the latest product innovations.

An ever-increasing demand to meet international standards of cleanliness and hygiene in the workplace, linked with the constant need to upgrade cleaning systems across multiple industries, reiterates the importance to visit this must-attend event in the facility maintenance and procurement sector calendar.

This event, unique in Africa, creates an opportunity for visitors to view the latest products and services offered and propose innovative solutions – not only for professional cleaners, but for facility managers, healthcare, retail and food service managers and workers alike, as well as other professionals in the in-house cleaning, hygiene, hospitality and property maintenance industries.

Therefore, if you have been using the same products and services at your facility for years on end, this is the opportunity to further streamline your cleaning processes. Improve efficiency by discovering the most advanced cleaning and hygiene products and by meeting with more than 80 distributors of leading brands, whilst learning more about their latest offerings.

Exhibitors from more than seven countries have already confirmed their participation within the international pavilion, which will see the introduction of their products and innovations to the African market for the first time, thus offering multiple distributor opportunities.

Sponsors:

NCCA Chairman recommends visiting 2017 industry show Chairman of the National Contract Cleaners Association (NCCA) Patrick Makhubela, encourages all cleaning professionals and those making decisions regarding facility maintenance to attend the biennial CleantexPulire exhibition to be held from 12-14 June in Midrand, Johannesburg. This year will see the 11th edition of the niche event that showcases a broad spectrum of the professional cleaning industry and offers a platform where visitors will have access to the latest trends, technology, developments and educational seminars.

“One of the NCCA’s objectives is to ensure that our members are kept up-to-date regarding worldwide developments that affect the professional cleaning industry, particularly the latest products, trends and technology. CleantexPulire provides the ideal forum for our members and those making decisions regarding cleaning and hygiene in their facilities to keep abreast of the growing importance and relevance of the industry,” said Makhubela.

This year’s CleantexPulire exhibition will offer free seminars presented by a wide range of industry experts aimed at those running cleaning businesses and those who make decisions regarding cleaning in their facilities.

“The NCCA will be represented at the show and prospective members, as well as current members, are welcome to visit us at our stand during the three-day event. In addition, the NCCA will be hosting a Gauteng branch meeting, a compliance audit workshop as well as the emerging contractor workshop during the show,” said Makhubela.

Makhubela went on to say: “This exhibition is regarded as a unique opportunity to network, learn more about the cleaning industry and to gain insight into ways in which we can improve our businesses. We are proud to be associated with the CleantexPulire Exhibition and industry educational seminars and we look forward to the event in Africa where cleaning professionals will gather in June.”

Patrick Makhubela

The show will be open from 10h00 to 17h00 on Monday and Tuesday and from 10h00 to 16h00 on Wednesday.

Visitors, including contract cleaners, facility managers and others with cleaning and hygiene responsibility representing care homes, hospitals, restaurants, leisure facilities, academic institutions, transport and major retailers, are urged to pre-register on the show website: www.cleantex.co.za/visitors.

22

African Cleaning Review May/June 2017

catalogue CleantexPulire 2017 Educational Seminars – Learn, grow, discover, renew strategies and network

International and South African industry experts to speak at CleantexPulire 2017 In a rapidly changing business environment you need to keep abreast of the latest trends and technology in order to gain a competitive advantage.

Proceedings scheduled to commence at 10h00 for 10h30 at Gallagher Convention Centre

Patrick Makhubela National Chairman, NCCA & CEO, Neledzi Services

Paul Wonnacott Managing Director & President, Vectair Systems

Dianna Steinbach Director of Europe, Middle East, Africa & Oceania, ISSA

Amanda Colling Technical Services Executive, InnuScience

Lerato Mbonani Cleaning Chamber Manager, Services SETA

Rob Urquhart Managing Director, Ultra High Level Cleaning Specialists & Director, IWH

SA Industry Speaker

International Guest Speaker

International Guest Speaker

SA Industry Speaker

SA Industry Speaker

SA Industry Speaker

10h30-10h45

10h45-11h15

11h15-11h45

11h45-12h15

12h15-12h45

12h45-13h15

Official opening and welcome

Evolution of fragrances from inside to outside the washroom

How do you convince endusers quality cleaning is worth paying for?

Green Cleaning – Abu Dhabi Education Council Green School Project

Benefits of Skills Development in the Cleaning Sector

Working at Height Safely

Increased price pressure, ever higher demands to ‘do more with less’, and the continued commoditisation of commercial cleaning places building service providers, in-house managers, distributors and suppliers in a difficult dilemma.

How do you convince the end user that quality cleaning is worth paying for? Learn how to change this conversation from cost to how your organisation can contribute to stakeholders’ own profits. Learn the hot buttons of facility executives.

Realising the potential hazards of unknown chemicals, poorly understood technologies and prolonged exposures to loud noise, low-spectrum fluorescent lighting and poor ventilation.

Statistics indicate that children are severely affected by poor air quality in schools, cleaning chemicals being the biggest culprit with high VOCs, irritants and sensitisers.

The era of small, independent fragrance producers has given way to groups of chemists, specialist marketing teams and highly trained ‘noses’ who can build absolutely any fragrance that an individual desires.

For the cleaning sector, this has meant a shift away from traditional practices.

Organisations are now realising the powerful ability of scent to deeply connect with our emotions and how advances in scent technology are being used to deliver an improved user experience.

• SETA’s overview • Levies & grants • Chambers overview • Cleaning and Hiring Services Chamber • Discretionary grants and application process

An overview of different access methods available to perform highlevel cleaning and the risks involved.

Some common misconceptions about working-atheight safety.

What South African legislation does, and does not, state.

The Institute for Work at Height’s safety guidelines.

For the full seminars/workshops/meetings programme, visit www.cleantex.co.za African Cleaning Review May/June 2017

23

catalogue CleantexPulire 2017 Meet this year’s exhibitors*

CLEANING EQUIPMENT

Abrasive Technologies fibra@nhk.ru

Stand B05

www.at-nhk.ru

Abrasive Technologies, LLC has been a leading Russian manufacturer of cleaning supplies since 1998. In 2004 the company entered the market as the manufacturer of non-woven abrasives for cleaning. In 2016 Abrasive Technologies started a new line of products for the professional cleaning market, such as abrasive floor discs and hand pads. The company is a leading manufacturer and supplier of non-woven abrasive fibre in Russia.

Afidamp Servizi

Stand E23

tania.noto@afidamp.it www.afidamp.it

Afidamp Servizi is the only representative company that is the voice of the professional cleaning industry in Italy. It unites producers, importers and distributors of products, machinery, paper and equipment, as well as other sectoral organisations. Italy has always been the world’s leading manufacturer of professional cleaning products, machines and tools, second only to Germany and the United States.

The origin of Afidamp dates back to Milan in 1981. It was established by a small group of entrepreneurs with the desire to create a body in which the cleaning sector could find cohesion and strength. Afidamp was established with the resolution to provide a voice to representatives of a market that had great opportunities but was almost completely unknown and therefore unstructured and not aggregated. Afidamp organises the Pulire Verona Show, the largest professional cleaning industry trade show in Italy as well as Pulire shows in India, the UAE, Spain and South Africa amongst others as part of the Pulire Cleaning Show Network.

African Cleaning Review

Stand B03

africancleaningreview@cleantex.co.za www.africancleaningreview.co.za Published by e-squared publications for more than 18 years, African Cleaning Review is the continent’s only trade magazine dedicated to professional hygiene, cleaning, laundry and facility maintenance. African Cleaning Review is published bimonthly together with an annual Buyer’s Guide. It is distributed to building service contractors and multi-service providers (end users) as well as key institutional sectors including the government, healthcare, education, retail centres, hospitality, food processing, industrial and commercial cleaning, architects, quantity surveyors, property owners, facility management and general manufacturing. African Cleaning Review is supported and endorsed by all major industry associations, is a member of the worldwide cleaning industry association (ISSA) and currently distributes magazines to subscribers in South Africa, Namibia, Zimbabwe, Botswana, Angola, Zambia, Kenya, Mozambique, Tanzania, Nigeria, Ghana and the Seychelles.

Promote your company in The Source of Workplace Hygiene Solutions!

Reach your target market cost-effectively by advertising in African Cleaning Review. The direct link to end-users, building service contractors, FM service providers and key institutional sectors.

Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za *Confirmed exhibitors at time of going to print

24

African Cleaning Review May/June 2017

catalogue CleantexPulire 2017 Annovi Reverberi SPA infoar@annovireverberi.it

Stand E25

www.annovireverberi.it

Annovi Reverberi, founded in Modena, Italy in 1958, is a globally recognised leading manufacturer of diaphragm pumps for crop protection spraying, road cleaning and firefighting applications, industrial triplex pumps for high pressure washing and complete hot and cold high pressure washers. Export sales represent more than 85% of total sales revenue. We have branches in China and the United States.

Brands represented: Annovi Reverberi, AR Blue Clean.

Bayersan

Stand A41

info@bayersan.com www.bayersan.com Bayersan is based in Istanbul, Turkey and manufactures industrial cleaning products, namely window-cleaning systems, mopping systems, outdoor window-cleaning systems, service carts and trolley systems.

BEECA Cleaning Association

Pavilion 3

admin@beeca.co.za www.beeca.co.za The need to establish an association such as BEECA was driven by the growth within the contract cleaning industry in South Africa and to support emerging empowerment SMMEâ&#x20AC;&#x2122;s within this industry. The dramatic growth and expansion within this industry had created a definitive need for an alliance that will ensure that the needs of emerging empowerment businesses are addressed on an industry level.

Bidvest Prestige

Stand A40

info@presclean.co.za www.bidvestprestige.co.za Looking to use our services, including cleaning services, specialised cleaning services, event staffing solutions, toilet hire and training?

Get in touch with Bidvest Prestige.

African Cleaning Review May/June 2017

25

catalogue CleantexPulire 2017 BiODX Biological Chemical Technologies

Stand E20

info@biodx.co.za www.biodx.co.za Manufacturers of environmentally friendly biocide/disinfectant/preservative technologies.

Bloodhound SA

Stand E04

info@bloodhoundsa.com www.bloodhoundsa.com

Manage and monitor field personnel performance with Bloodhoundâ&#x20AC;&#x2122;s industry-leading solutions, including applications for smart handheld mobile devices, a proprietary business intelligence platform and user-friendly administration tools.

Cleanwise/FIMAP

Stand A08

david@cleanwise.co.za

Cleanwise offers a full range of cleaning equipment from FIMAP SpA, Italy, from micro auto scrubbers to ride on and larger machines, vacuum cleaners and sweepers.

CleanWise offers several Fimap scrubbing and sweeping machines, vacuum cleaners and single disc machines to meet any cleaning need. Fimap cleaning equipment features innovative technological solutions that allow you to achieve elevated hygiene levels while appreciating the environment and reducing costs.

26

African Cleaning Review May/June 2017

For more information about Fimap cleaning equipment contact:

LEADING IN DESIGN AND PRODUCTION OF FLOOR CLEANING MACHINES

Tel: 076 146 6039 Email: info@cleanwise.co.za Website: www.cleanwise.co.za

catalogue CleantexPulire 2017 CleanJack SA

Stand C05

charlotte@cleanjack.co.za www.cleanjack.co.za CleanJack delivers real people productivity solutions in real time, with real results through a Time & Attendance Management System – it enables you to keep track of your staff’s daily working hours by their clocking in and out which helps with admin and month-end salaries, with additional benefits of saving on paying for hours that have not been worked. The system is affordable and simple to use and features interactive messaging, is cloud based, reliable, offers control and is simple. Hours worked are registered and received by the central management system in real time.

Advantages • Save time, costs and effort • Effective monitoring and control • Automated timesheets – reliable • Efficient management of operational processes – real time • Hassle-free administration • Cloud based • Stay ahead of the competition

CleanJack is an interactive system for time and attendance registration, created for cleaners and managers of cleaning companies.

Check-in

Work

Check-out

Contact us: Sales – Debbie Cooper: 076 991 2711, Charlotte Venter: 082 708 9844, Website: www.cleanjack.co.za

Discover Energy Corp Africa

Stand B14

sam@enertec.co.za www.discoverbattery.com Battery Ingenuity is what we do. Our inventiveness and ingenuity are stimulated by the demands our customers face competing in an ever more productive, more competitive, lower-carbon, greener economy. Extensive experience drives us to innovate, optimise and manufacture batteries for global distribution through our knowledge-based sales and service network. We work with world-leading manufacturers and users of Motive Equipment, Stationary Power and Renewable Energy Systems to supply advances in battery technology. The company provides battery technology for industrial cleaning and scrubbing equipment, scissor lifts, golf carts, wheelchairs, traction applications and renewable energy storage.

Dry Force

Stand E18

marketing@dryforce.co.za www.dryforce.co.za Dry Force specialist restoration services will help you get your life back to normal after a disaster, whether it is a flood, fire, mould, smoke or moisture. Our After Disaster technicians, available 24-hours a day, seven days a week, will respond within 60 minutes to make sure the damage to your property is limited. Since our humble beginnings back in 2001, we have strived to be South Africa’s no. 1 drying company.

African Cleaning Review May/June 2017

27

catalogue CleantexPulire 2017 Ecobreeze SA

Stand C20

pat@ecobreeze.co.za www.ecobreeze.co.za Ecobreeze is an air filtration system, patented and manufactured in the UK and SA. Ecobreeze cleans the air, filtering out smells and allergens.

A permanent fixture for a permanent solution. Ecobreeze units are ideally suited for any workplace to eliminate unwanted smells which are unhealthy and unpleasant to inhale, are environmentally unfriendly and are neither efficient nor economical. The perfect solution to your washroom hygiene problems. We also offer a choice of fragrances and aromas to suit all locations. ECObreeze – At last a system that works!

ECObreeze – an air filtration system that actually works!

Patented and manufactured in the UK, ECObreeze cleans the air – filtering out smells and allergens – with a choice of fragrances and aromas to suit any location.

A permanent fixture for a permanent solution – now available in South Africa!

For more information contact pat@ecobreeze.co.za | 012 346 3850 | www.ecobreeze.com

Eco-clean SA

Stand C22

tanya@eco-clean.co.za www.eco-clean.co.za Eco-clean are leaders in all types of cleaning methodologies. We provide basic cleaning of vehicles, commercial cleaning and are deep cleaning experts servicing international companies in South Africa for the past 13 years. Eco-clean imports and operates the latest revolutionary steam technology from the esteemed SJE Corp, based in Korea. The Optima Range of cleaning equipment offers professional and unsurpassed cleaning of industrial-, fleet-, detailing-, valet-, hygiene ablution, mining-, shipping-, roads-, engineering equipment and healthcare services to the South African market. This market-leading ‘green cleaning’ technology using high-pressure, temperature-safe steam, has been technologically tested by international engineers to detail vehicles without damage to paint, exterior or interior of vehicle’s upholstery and metal. Optima Steamers make use of a completely non-abrasive, yet super-advanced technology.

Fresh iD/Christeyns

Stand E19

sales@freshid.co.za www.freshid.co.za

Hospitality chemical solutions provider for housekeeping, kitchens and laundries. International supplier of green chemical solutions for laundry processing, guaranteed water, energy and chemical savings.

Goscor Cleaning Equipment

CLEANING EQUIPMENT

Stand A36

ngouws@goscor.co.za www.goscorcleaning.co.za Goscor Cleaning Equipment (GCE) is regarded as a provider of quality cleaning solutions. GCE aims to provide structured professional services through our highly trained personnel who understand the needs and expectations of our customers, by offering quality equipment and trusted business practices. From sweepers, scrubbers, industrial vacuums, high pressure cleaners to single discs, road sweepers, jetting equipment, carpet extractors, beach cleaners and selected speciality chemicals, Goscor Cleaning Equipment (formerly known as Tennant SA), has all of your cleaning applications under one roof. GCE represents world-leading brands such as Tennant, Ghibli, Maer, Delfin, Elgin, Green Machines, Macro, High Point and stock a range of quality commercial and industrial cleaning equipment. The company focuses on complete and holistic green cleaning solutions in the Southern African and SADC markets, moving away from the traditional supply of cleaning equipment and detergents.

28

African Cleaning Review May/June 2017

catalogue CleantexPulire 2017 Hako

Stand B08

woutern@eiegroup.co.za www.eiegroup.co.za Hako, a leader in industrial cleaning equipment, offers a wide range of products for use in a host of applications such as warehousing, municipal and manufacturing, and includes indoor/outdoor cleaning and grounds maintenance equipment. Our dedicated team is committed to value driven solutions, offering a range of accessories as well as technical support, parts, maintenance plans and more.

Hygiene Systems

Stand E01

support@hygienesystems.com www.hygienesystems.com Hygiene Systems is an international manufacturer and supplier of high quality hygiene dispensers and consumable products using innovative research and development teams from across the globe. Hygiene Systems strives to produce the highest quality of hygiene products needed by washrooms, retail, infant care and healthcare industries. Utilising professional third-party distributors, Hygiene Systems is able to deliver our exemplary product ranges into the South African and African markets. Supplying a complete basket of hygiene products from aerosol dispensers and soap dispensers to ladies sanitary bins, Hygiene Systems is one of the leading forces in the hygiene product market. Hygiene Systems – “Where product, quality and service Excellence meet”.

Hygiene Systems will be showcasing two new product ranges as well as Future Tech in the Hygiene Airfare category.

Ever thought of controlling your dispenser through an App? Visit our stand and ask for a free demonstration!

Intelligent Cleaning Equipment (ICE)

Stand A17

kyle@ice4sa.co.za www.ice4sa.co.za ICE – Intelligent Cleaning Equipment is now available in South Africa! ICE offers smart technology and introduces the latest in autoscrubbers, commercial vacuum cleaners, floor burnishers, sweepers, carpet vacuum extractors and riding auto-scrubbers to the South African market. The company’s extensive industry experience and innovative design team ensure that ICE is one of the few high-quality manufacturers in our industry. ICE believes that durability and reasonably priced spare parts are what customers need.

Every decision we make is based upon these needs with no compromise. Our mission is to lower cleaning machine ownership costs for our customers!

World class Intelligent Cleaning Equipment (ICE) offers

Tel: 011 609 3317 Email: kyle@ice4SA.co.za Web: www.ice4SA.co.za

Smart Technology.

Spotless Floors.

ICE introduces its range of auto scrubbers, floor burnishers, sweepers, commercial vacuum cleaners and carpet vacuum extractors to the Southern African professional cleaning market.

ISSA Interclean Amsterdam

Stand E26 www.issainterclean.com 2018 ISSA/INTERCLEAN Amsterdam brings you to the heart of the professional cleaning industry. With cleaning products and solutions, inspiring sessions on cutting-edge topics and the technology of the future, this is where you gain an overview of business opportunities in professional cleaning. Discover the latest innovations and make investment decisions. Make sure you save the date: 15-18 May 2018 in Amsterdam, the Netherlands.

African Cleaning Review May/June 2017

29

catalogue CleantexPulire 2017 Kaivac Cleaning Systems – Now in SA!

Stand A32

info@kaivac.com www.kaivac.com Kaivac develops science-based, hygienic cleaning systems that protect the health of building occupants while raising the value of cleaning operations. All of our cleaning technologies are designed from the start to remove the maximum amount of potentially harmful soiling and bio-pollution in the most cost-efficient manner possible. Just as important, Kaivac incorporates scientific measurement into its systems to ensure hygienic outcomes for total facility wellness. Because, when it comes to potentially harmful microbial contamination, it’s important that you remove it, then prove it. Kaivac Cleaning Systems is distributed in South Africa by Goscor Cleaning Equipment.

National Contract Cleaners Association (NCCA)

Pavilion 2

info@ncca.co.za www.ncca.co.za The NCCA strives to provide leadership to the industry by creating a professional environment through facilitating and coordinating industry activities, by providing quality services, maintaining a national platform and influencing the environment to achieve the desired benefits for its members and the professional cleaning community as a whole.

PHT Trading International

Stand A31

delene@pht.co.za www.pht.co.za PHT-SA offers optimal solutions for all hygiene sluice areas relating to hand-cleaning and disinfection systems, control access gate systems, shoe sole and boot-cleaning systems, hygiene drainage systems, cleaning and disinfection systems for knives, cleaning systems for aprons, systems to control access to high-risk areas, systems to dry and disinfect shoes and boots, storage systems for knives, shoes, boots and aprons, dispensers for paper towels, gloves, hair caps, aprons, etc. All products are made of high-quality stainless steel and made in Germany. The products comply with all prevailing international standards, including the IFS Standard (International food standard). PHT produces stainless steel floor drains and floor drainage channels in our plant. PHT also plans, builds and sets up meat-cutting installations and materials handling and conveyor equipment for the food industry worldwide. This also includes automated picking setups for the global meat industry.

Prime Cleaning Suppliers

Stand B01

arno@primecs.co.za www.primecs.co.za Prime Cleaning Suppliers offers an exciting range of products and brands to service all sectors of the cleaning industry. Prime Cleaning Suppliers has spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and compliance to the VC8054 compulsory specification for disinfectants. Paper products carry either the Sappi Triple Green mark or FSC certification. Prime Cleaning Suppliers distributes Kimberly-Clark’s Kleenex and Scott range of products as well as the imported Wetrok machines and chemicals. Prime Cleaning Suppliers is a national company, with branches and agents in Cape Town, Gauteng, Garden Route, Eastern Cape, KwaZulu-Natal and Free State. Prime Cleaning Suppliers have an ongoing commitment to product and service quality to ensure the best long-term solution to our customer.

Queens Launderers / Kreussler Textile Care

Stand E06

renuka@vfgroup.co.za www.kruessler.com

Queens Launderers is the only distributor in Africa offering Kreussler Textile Care, German solutions to laundries, textile cleaners & in-house laundries. Kreussler SystemK4 – one system – multiple advantages! Cleaning results as with PERC but neither a dangerous material nor a hazardous substance in accordance with CLP! Professional and sustainable textile care without loss of quality, but yet efficient and economical! SYSTEMK4 is an innovative and highly efficient cleaning system for professional textile care. Absolutely the right solution for all!

30

African Cleaning Review May/June 2017

catalogue CleantexPulire 2017 Rentokil Initial

Stand B07

nathalie.leblond@rentokil-initial.com www.rentokil-initial.com Rentokil Initial is a business services company, committed to providing customers with the best possible solutions to their pest control and hygiene requirements. Rentokil Initial offers the strengths of an international company, whilst retaining the quality of a local business.

Rubbermaid Commercial

Stand C04 www.rubbermaidcommercial.co.za Products Rubbermaid Commercial Products are the leading manufacturers of a premium range of washroom products, cleaning solutions, waste management solutions, food storage solutions and material handling solutions.

Safic

Stand C01

sales@safic.co.za www.safic.co.za Safic is the market leader in providing effective cleaning and maintenance solutions, as well as professional blending services to refined markets. We offer a wide range of products to customers in the food and beverage, commercial, industrial industries as well as metal and water treatment. Safic represents international companies such as Cleanfix, SRI, Greenspeed and ISAL.

SEBO South Africa

Stand A04

info@sebo.co.za www.sebo.co.za Sebo South Africa supplies and markets Sebo Vacuum Cleaners and the Sebo Dry Carpet Cleaning System.

African Cleaning Review May/June 2017

31

catalogue CleantexPulire 2017 Services SETA

Stand B15

lerato@serviceseta.org.za www.serviceseta.org.za The Services SETA is striving to build a system where skills production and development respond to the socio-economic needs of South Africa and its labour market. Such high-quality skills will in turn enhance investment and improve service delivery.

South African Textiles Services Association (SATSA)

Pavilion 1

enquiries@satsa.info

SATSA, the South African Textiles Services Association, represents launderers and dry cleaners throughout South Africa and provides technical, training, quality and hygiene and national/international standards and specifications that affect every launderer and dry cleaner, as well as textile, chemical, machinery and ancillary suppliers. The Association advises and informs members and represents the industry in all related issues.

Tork

Stand E10

tork.rsa@sca.com www.tork.co.za Tork is the leading global brand in workplace hygiene. From paper towels in hospital washrooms to napkin dispensers in restaurant dining rooms, Tork delivers a great experience for the user and a convenient experience for the buyer. Whenever you need to wipe, dry, clean or polish, we take care of it. Our range of dispensers, refills and services are designed to meet the specific needs of washrooms, industrial environments, kitchens and dining areas. So you can get on with what really matters in the business.

32

African Cleaning Review May/June 2017

catalogue CleantexPulire 2017 Universal Tissue

Stand A33

info@tissuepaper.co.za www.tissuepaper.co.za From the manufacturers that brought you big brands such as Highveld, Kitten Soft, Angel Soft and Pillowy Soft, Universal Tissue (Pty) Ltd has been supplying South Africa and the region with quality tissue paper products spanning the Away-from-Home, Industrial and At-Home ranges. With a large product offering and guaranteed efficient service levels, it is no surprise that Universal Tissue (Pty) Ltd has always been a key supplier to all our loyal customers for 30 years.

The leading independent tissue paper manufacturer in Africa

From the manufacturers that brought you big brands such as Highveld, Kitten Soft, Angel Soft and Pillowy Soft, Universal Tissue Pty Ltd has been supplying South Africa and the region with quality tissue paper products spanning the Away from Home, Industrial and At Home ranges. With a large product offering and guaranteed efficient service levels, it is no surprise that Universal Tissue Pty Ltd has always been a key supplier to all our loyal customers for 30 years.

www.tissuepaper.co.za

Usabco Industries

+27 16 341 6396

Manufacturers of: • Toilet paper • Serviettes • Kitchen towel • Facial tissue • Garage rolls • Folded paper towels • Barrel and reflex towels

info@tissuepaper.co.za

Stand C30

info@usabco.co.za www.addis.co.za Addis offers innovative, solution-based products for commercial and professional markets. We have been manufacturing in South Africa for 100 years, and through the creation of innovative products, we have always been striving to make your life easier. We’re thrilled to solve the problems you have, one storage unit, one mop, one broom, one pot plant at a time. Life’s for living, and we love being part of yours. Addis – Making it easy.

African Cleaning Review May/June 2017

33

laundry review

Maximise healthcare laundry efficiency

T

he latest commercial laundry washers and dryers use intelligent controls to increase the efficiency and effectiveness with which to wash and dry a wide range of fabrics.

Apart from processing items far more quickly it also generates savings in energy, water and the use of chemicals.

Girbau UK offers practical advice on how to maximise the efficient and effective use of laundry equipment in healthcare environments.

To get the most out of the latest generation of machines requires a few simple steps of laundry best practice, especially in a healthcare environment.

From the company’s many years’ experience of working with healthcare laundries, they have developed what they regard as their top 22 laundry efficiency tips: 1. Separate dirty items of a similar material into loads. This will ensure they are washed on the correct cycle and will prevent the need to rewash. It will also help to reduce sorting and ironing time when dry.

2. Do not leave dirty items unwashed or washed items waiting to dry for a length of time. This can cause infection control issues and may result in items needing to be rewashed.

3. Ensure the correct cycle is selected to prevent the need to rewash items that are not suitably clean.

4. Consider whether any item can be pre-treated for stain removal, thus preventing the need for a rewash.

5. Do not select a higher temperature wash than is needed. Doing so will increase the time and cost of the cycle, be harsher on the items, and will reduce the life of items.

6. Always ensure that foul and infected laundry is handled correctly and washed on a healthcare sluice cycle.

7. Do not overload the machine. This will lead to poor wash quality and the need for rewashing, as water and detergent cannot pass through

34

African Cleaning Review May/June 2017

the load properly. Overloading will also cause issues with the machine.

8. Do not underload the machine.

Ensure you have a full load of items to reduce the number of cycles in a daily operation. This reduces cost and time. Underloading will also cause issues with the machine.

9. Use an ECO cycle, if available, if a reduced load needs to be laundered.

10. An ideal load will mean you can place your hand flat on top of the load and rotate your hand freely.

11. Ensure your detergent dosing system is set correctly. Using too much detergent increases costs, using too little results in rewashing being required.

12. If your dryer has an auto or sensor dry cycle, use it! This will ensure you do not over-dry items, which wastes energy, time and can damage fabrics. It will also increase machine maintenance.

13. Drying items at the correct temperature and time will remove or reduce any ironing needed.

14. If using a timed dry cycle, ensure this is not set for too long. Reduce the time and check the items rather than over-drying them.

15. Do not overload the dryer.

Overloading prevents hot air from passing through the load, significantly increasing drying times.

16. Always ensure you clean the dryer lint filter on a regular basis. This will ensure the machine is running as efficiently as possible, reducing cycle times and cost.

17. Ensure nothing is obstructing the tumble dryer extract duct outlet.

A restricted duct will reduce the performance and efficiency of the machine.

18. Ensure your extract duct is cleaned on a regular basis by a qualified engineer to improve efficiency.

19. Regular cleaning of the lint filter and checking the duct outlet also reduce the risk of fire. These should be standard practice.

20. Do not leave ironers switched on if not using. This is a waste of energy! They will heat quickly when needed.

21. Do you have an outside drying area? Could it possibly be used for any items at certain times of year?

22. Leave machine doors open after use to ensure the machine cannot be activated accidently and to ensure it stays fresh.

Girbau’s new Smart Load technology on its latest HS Series INTELI washers automatically adjusts water consumption and chemical dosing in accordance with load weight, fabric and chosen wash programme to save energy, water and detergent without users needing to do anything.

The latest ED Series energy efficient dryers from Girbau also help to cut laundry energy bills. Their highly reliable and accurate built-in humidity control system automatically senses when clothes are dry and activates the cool down process maximising energy efficiency and assuring the best textile care.

Girbau UK is the UK division of Girbau S.A., one of the world’s largest manufacturers of commercial laundry equipment. For more information visit: www.girbau.co.uk

facilities management review

Practical handbook targets nuances of FM market in SA The handbook is the first to deal with facility management (FM) in the South African context. Senior Solutions Manager at Tsebo Facilities Solutions Bouwer Kleynhans is the driving force behind The SA Facilities Management Handbook as Managing Editor.

Kleynhans mentions that the idea for the book started when he did the Certified Facility Manager (CFM) Exam for IFMA. The handbook used as the study guide was “The Facility Management Handbook” written by David Cotts, but the book predominantly focused on how FM is conducted in the US. After a search for a South African version, it was clear that no material existed and the

context as most of the information pertaining to facility managers is sourced from abroad.

Thirdly, to serve as an education and training tool for facility managers. The aim is that the book can be prescribed as an educational aid by tertiary institutions or any training organisation.

Since SAFMA has endorsed the book, it can also be used in the accreditation journey of facility managers.

This book not only deals with technical information around the maintenance of equipment but also with other areas that a facility manager needs to be informed or knowledgeable about.

K

leynhans was awarded the Distinguished Author Award at the recent SAFMA Awards 2017 for his work on the book. It is an essential guide for the safe, efficient and cost-effective running of any facility, particularly within the context of a role that has changed dramatically over the years and now encompasses a wide range of complex and challenging responsibilities.

“So much of the information, we receive in South Africa is from abroad.

This book is targeted specifically at the nuances of the South African market,” says Kleynhans.

“With endorsement from SAFMA, it is a must-have for any local facility manager or indeed property occupier who needs to understand more about probably their biggest physical asset and how to manage it for maximum productivity,” he adds.

decision was made to produce a South African version of the Cotts title.

The problem that arose with such an all-encompassing title was what to include in the book? Kleynhans decided to make it a collaborative work and get as many specialists as possible to contribute to the book. There are seven co-authors and seven other people who also had input. From the start, the authors decided that the book should cover the A-Z of FM. Three main reasons, identified by the authors as to why a book of this nature is required in South Africa, led to the conceptualisation of this book.

Firstly, to make information available in an accessible format to assist facility managers to execute their functions as efficiently as possible. The authors have investigated and addressed as far as possible all areas relevant to facility managers.

Secondly, little, if any, literature on this topic is available in a South African

It has been said that facility managers should be elevated from the plantroom to the boardroom. This may be true but not always practically feasible, as organisations need the expertise in the plantroom as well.

Therefore, this book not only deals with technical information around the maintenance of equipment but also with other areas that a facility manager needs to be informed or knowledgeable about. The end goal of the book is to elevate FM, such that successful organisations no longer view FM as a non-core ‘overhead’ but as an integral part of the organisation with significant strategic importance.

The South African Facilities Management Handbook (ISBN: 9780409077469, October 2016) is available through publishers LexisNexis or online via the short URL http://ow.ly/gwyQ305fmR5 at a cost of R547.20 (incl. VAT, excl. delivery).

African Cleaning Review May/June 2017

35

facilities management review

Servest aims to double Cape Town staff complement Multi-services group Servest is confident it can double its workforce of 4 500 in Cape Town within the next three years, according to Chief Executive Steve Wallbanks who was speaking at the official opening of the group’s new regional headquarters situated at 2 Berkley Road, Ndabeni, Cape Town.

“I

am extremely pleased to see the completion of this project.

The new facility will enable us to integrate all of Servest’s service lines in one building. The completion of the move is a key element in our drive to strengthen the effectiveness and efficiency of Servest’s operations and service delivery to our customers,” said Wallbanks

The Cape Town economy is growing and Servest is proud to be an active contributor to the growth in the region. The location of the new building is visible and accessible to one of the main arterial routes, the M5 freeway. The location also positions Servest in a central location between the already developed city and the expanding Northern and

Western regions of the city to best serve the needs of their customers.

“Servest is committed to the growth of the precinct and the surrounding community and looks forward to many successful years of growth“ said Alex Berndl, Director of Sales for Coastal Regions.

Africa’s largest, tallest scissor lift launched

I

n keeping with its philosophy of introducing the most technologically advanced equipment sourced from leading international manufacturers, Goscor Access Rental (GAR) launched what is regarded as Africa’s tallest scissor lift. Not only does it boast the highest working height but also the largest deck of any comparable machine.

Towards the end of March the HL-275 D27 from Holland Lift of The Netherlands was officially launched in Cape Town, where IDS will be one of GAR’s first customers in South Africa to deploy the new machine. IDS provides a one-stop solution for affordable commercial and cold storage design, manufacture, and installation.

The mega scissor lift features a 6.15 m x 2.50 m deck measuring

36

African Cleaning Review May/June 2017

8.25 m x 2.50 m when fully extended. As a comparison, the largest similar machine available in South Africa at the moment only has a 5.55 m x 2.50 m deck measuring 7.55 m x 2.50 m when extended fully.

“In addition, the Holland Lift machine features a wheelbase that is 60 cm longer. It is also capable of lifting a full ton up to its full working height of 27.5 meters”, says Goscor Access Rental General Manager Nici Verster.

Verster explains that the Holland Lift unit was first noticed during a visit to Bauma Germany in 2013, the premier construction equipment exhibition in the world. GAR then implemented plans to introduce this Rolls Royce of scissor lifts locally.

“The South African market will definitely benefit from the application of this machine, especially when you consider major projects underway at the moment such as the Kusile and Medupi power stations for Eskom,” Verster highlights.

Applications range from cladding to plastering and general electrical and construction work.

In addition, Goscor Access Rental is introducing the new scissor lift to cater for the latest trend in the warehousing and distribution sector for larger facilities requiring everbigger access equipment in order to maximise productivity and efficiency.

“All the technology we source is not only the best offered in the world from a features, quality, and durability point of view, but is also aimed at ensuring our customers benefit from the lowest total cost of ownership at the end of the day,” Verster concluded.

African Cleaning Review May/June 2017

37

facilities management review

Clean washrooms are the backbone of cleaner facilities Facility managers are often alarmed by the rapid spread of illnesses among those who use a public facility. Since you provide regular cleaning for washrooms, it may be tempting to believe the problem does not start there. In fact, bacteria and viruses emanating from washroom toilets and basins are commonly spread throughout the facility by the oldest tool in the cleaning crews’ arsenal: the mop. Here is how you can establish a far cleaner facility with clean washrooms as the backbone.

The bacteria and germ trail It’s clear how bacteria end up in and around toilets, but it is less clear how mops could clean such germ-ridden surfaces. Cleaning teams start with clean mops and water mixed with chemicals, yet as soon as the mop hits the floor, the bacteria starts spreading. Grout lines between tiles and other structural defects make it easy for germs to fester and viruses to survive. Once the washroom is considered clean by the cleaning staff, their mops, buckets, and rags carry the contaminated dirt with them. Since cleaning teams must continue on their schedule, it isn’t long before the same mop carrying bacteria is being used in a nearby hall, classroom, or other public space in the facility. The goal of cleaning the rooms is never reached because the cleaning teams never remove the germs.

Instead, it is moved around the facility where it is able to create illness amongst anyone using the facility. True cleaning requires a system that does not transfer these contaminants, but rather removes them.

Clean washrooms through a better approach A system that does not involve spreading bacteria to other parts of the

facility has to be able to truly remove the contamination. The first step is eliminating the mop. Spray-and-vacuum cleaning attacks the filth where it starts in washrooms. The entire area covering the toilets, basins, and urinals are covered with a cleaning solution, and allowed to dwell in order to break down the soiling.

Following this step, cleaning teams continue the no-touch method by rinsing all surfaces and fixtures with fresh water and then vacuuming it all away from the floor, including the dirt and contaminants.

Cleaning teams can then empty the system into a toilet or slosh sink

before continuing to other areas of the facility. The ultimate goal – cleanliness is achieved when the contamination is removed from the place where it originated: the washroom. Kaivac’s NoTouch Cleaning System ends the cycle of transferring bacteria from room to room in your facilities. Every area of your facility becomes cleaner for it, and it all starts with clean washrooms.

The Kaivac No Touch Cleaning System will be launched at the CleantexPulire 2017 exhibition taking place in Midrand, Johannesburg from 12-14 June 2017. Visit www.cleantex.co.za

Promote your company in The Source of Workplace Hygiene Solutions!

Reach your target market cost-effectively by advertising in African Cleaning Review. The direct link to end-users, building service contractors, FM service providers and key institutional sectors.

Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

38

African Cleaning Review May/June 2017

advertorial Hako Visit the Hako stand at CleantexPulire, 12 – 14 June 2017

Scrubber innovations for high degree of cleanliness Hako-AntiBac® machines combined with Silent Kit features are ideal to optimise thorough cleaning in hygiene-sensitive areas Flexible and thorough in use The Scrubmaster B70 CL and B90 CL are perfect for use in all areas where special attention is placed on absolute hygiene conditions or cleaning in accordance with the HACCP concept. In addition to hospitals, this also applies to frail care facilities and canteens.

Silent Kit, quiet as a whisper Scrubmaster machines are constructed in such a way that they offer active sound insulation for deployment in sound-sensitive areas. The silent button can be activated to reduce the already low 63 dBA sound emissions even further.

Hako-AntiBac® offers a clear advantage An additional feature offered by the B70 CL and B90 CL range is the AntiBac® solution/recovery water tank. It reduces bacteria and fungus development in the tanks by up to 99.9 percent (tested in accordance with JIS Z 2801 / ISO 22196).

Additional features No pre-sweeping: The integrated dirt collection system gathers dirt in an easy-to-empty drawer.

Practical accessories: The Scrubmaster machines can be fitted with an optional mop holder and handy tool net.

Silent Kit: The Silent Kit reduces the engine speed as necessary, and renders the already low-noise machines even quieter at the push of a button.

Single-button operation: The green Scrubmaster button can be used to start all the working procedures.

Optimal ergonomics: Provides a height-adjustable speed control, full view of the front and foam-padded handlebar.

Hako-DaytimeCleaning Hako-DaytimeCleaning shortens charging cycles and increases machine operating times. As a result, the Scrubmaster B70 CL DTC, with its new quickcharge technology, provides considerably longer periods of operation.

Innovations ensure high levels of cleanliness

Hako-AquaForce® Hako-AquaForce® is a space-saving, stationary system for cleaning without chemicals. It removes all minerals from tap water. The demineralised water loosens dirt better and reduces the risks of resoiling – for lower operating costs and less environmental pollution.

Hako-AntiBac® The antibacterial tank coating, Hako-AntiBac®, ensures considerably better hygienic conditions in the tank and reduces the development of smells as well as the consumption and costs of disinfectants to clean the tanks. Installed as a standard measure for the Scrubmaster B70 CL and B90 CL.

Hako-Chemical on Demand By applying the Hako-Chemical on Demand feature, cleaning agents are only implemented when actually needed. In the case of low-level soiling, cleaning can be completed economically and ecologically without any need for cleaning agents.

CONTACT US: HAKO: Wouter Niemann 060 972 1429, 011 571 0200 PLATCHEM: Mike Lodder 082 600 5789, Craig van der Merwe 082 872 5211, 011 452 4910

African Cleaning Review May/June 2017

39

new products Dyson’s latest hand dryer 35% quieter In a far-flung washroom, loud hand dryers might not be the end of the world. But for spaces where people work, eat or relax, excessive and invasive noise can be disruptive – compromising not just comfort, but wellbeing too.

So for Dyson’s acoustic engineers, the aim was to design a hand dryer that could operate inside the washrooms of sound-sensitive spaces like offices, schools and restaurants – without disturbing those outside.

And, just as crucially, without compromising the performance that makes Dyson Airblade™ hand dryers the fastest to dry hands hygienically and with HEPA filtered air.

During the development of a hand dryer, manufacturers attempt to strike a balance between speed, hygiene and noise. However a lack of technology or engineering expertise can mean a compromise.

Therefore, you may find a hand dryer that is quiet, but because it has a weak motor in order to keep noise levels low, it is unable to dry hands quickly.

Fast hand dryers fare little better. They utilise bigger motors to improve drying times, but can generate lots of noise as a result. Until now. With the latest development in Airblade™ technology, Dyson engineers have invented a hand dryer that does not have to compromise either on speed, hygiene or sound.

From the motor that powers the new Dyson Airblade V hand dryer, to the airflow paths inside it, and the precision-engineered slots where high-speed air exits the machine, each new development contributed to a significant reduction in noise levels – all while maintaining a fast, hygienic dry time of just 12 seconds.

The new Dyson Airblade V hand dryer will be launched at the CleantexPulire 2017 exhibition in Midrand, Johannesburg on 12-14 June. Visit the Rentokil Initial stand for a demonstration and more information about this formidable hand dryer.

40

African Cleaning Review May/June 2017

African Cleaning Review May/June 2017

41