2014 Powercor 95 3SR FM Business Awards

The ultimate level of recognition

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CELEBRATING OUR DIVERSE BUSINESS COMMUNITY

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1. FULL HOUSE… The GV Hotel welcomed a packed house on Friday night for the 2014 Powercor 95 3SR FM Business Awards, which celebrated and recognised all of this year’s outstanding winners.

2. ALL SMILES… From left, GOTAFE CEO, Paul Culpan and Tourism Greater Shepparton President, Ross Graham.

3. SPONSORS SHOW STRENGTH… The major sponsor for the annual award, Powercor, were well represented. From left, Powercor Company Secretary and General Manager of Legal Services, Simon Lucas and Northern Regional Asset Manager, Ian Gillingham.

4. GREAT SUPPORT… Sponsor 95 3SR FM was represented by Southern Cross Austereo’s, Rhys Holleran (pictured).

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continued from front page SHEPPARTON Chamber of Commerce and Industry Board Member and Managing Director of The Adviser, Geoff Adams said, “It’s important to acknowledge and thank all of the sponsors who put a huge amount of support behind the awards throughout the year. The awards would not be possible without our major sponsors Powercor, 95 3SR FM, WIN Television and we appreciate the support of all of our category sponsors including RACV Business Insurance and Choice Group, The Apprenticeship Factory, Tourism Greater Shepparton and Greater Shepparton City Council, GOTAFE and Greater Shepparton Business Centre.

“To be nominated for an award of this calibre is an achievement in itself. To win is the ultimate level of

5. ENTERTAINMENT APPLAUDED… Amusing stage and music shows flowed on throughout the night, keeping everybody entertained including acoustic duo, Matt and Jamie Hooper (pictured). Photos: Alicia Niglia.

recognition and success in this region and we heartily congratulate all of the winners from the night.

“I’d also like to extend a special congratulations to this year’s inductee to the Hall of Fame, John Anderson Pharmacy. John Anderson Pharmacy has been a steadfast and very recognisable business within our city’s CBD for more than 35 years. John Anderson and his wife Agata are wonderful advocates for the community and we are fortunate to have a family business of this calibre here in Shepparton.

Their customer service is exceptional and they were very deserving recipients of this award.”

Winners were announced across eight major categories and six sub-categories including Trainee of the Year, Rossignoli Real Estate First Year Trainee, Zowe Macqueen, Apprentice of the Year, Shepparton BMW Second Year Apprentice,

Tim Smith, Best New Business, Top Gun Multimedia, Tourist Attraction of the Year, Shepparton Motor Museum, Accommodation Provider of the Year, Quest Shepparton, Hospitality Business of the Year Award, Wagner Bros Fine Food Store, the Customer Service Awards were presented across three categories including Professional Service of the Year, The Eye Shop, Retail Service of the Year, Country Health Care, Trade Service of the Year, Central Tyre Service Goodyear Autocare Shepparton, similarly, the Business Awards were also presented across three categories including Professional Service of the Year, Riverview Dental, Trade Service of the Year, Poolside Shepparton and Retailer of the Year, Aussie Disposals.

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2014 winners announced Rossignoli Real Estate First Year Trainee,

Shepparton BMW Second Year Apprentice

TRAINEE OF THE YEAR

APPRENTICE OF THE YEAR

Zowe Macqueen

I want to say thank you to GOTAFE for giving me the traineeship in the first place. To Rossignoli Real Estate for employing me and for seeing the potential in me. I really appreciated being nominated, it’s a wonderful feeling to win.

Top Gun Multimedia Managing Director,

Kelly McPherson BEST NEW BUSINESS

We’re really pleased to be honoured with the Best New Business accolade. We’ve provided our services to over 160 businesses now. We’ve had the support of some amazing and ethical business people and we have an awesome team of staff. Without our fantastic team we couldn’t do what we do and they make every day fun.

Quest Shepparton General Manager/ Franchisee,

Sonya Boaden

ACCOMMODATION PROVIDER OF THE YEAR

The team were so excited to be nominated by our regular guests and this is true testament to the service that they provide endlessly everyday.

Their dedication to providing that service is all that I ask for to make my business a success.

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Tim Smith

I’d like to thank the whole team at Shepparton BMW, they’ve been 100 percent supportive. It’s been really good and they’ve made it easy for me. They’ve put a lot of faith in me and helped me along the way. I didn’t expect the nomination at all, it’s an honour.

Shepparton Motor Museum Manager

Tony Badrock and Curator, Graeme Balfour TOURIST ATTRACTION OF THE YEAR

It’s an honour to win this award for the second time. It’s great for all of the hard work that Graeme and I are doing as well as our board.

It’s fantastic that people are getting behind us and it’s a real honour to be recognised.”

Wagner Bros Fine Food Store Owner

Alice Cunningham

HOSPITALITY BUSINESS OF THE YEAR AWARD

Unfortunately, Wagner Bros were unable to be represented to accept their award on the night, but were thrilled by the honour Thank you to all of the major sponsors for making the awards possible and to everyone who nominated us. We’d like to thank all of our local customers, Murchison has been so supportive of us, it’s them who have kept us going. We’d also have a lot of people who travel to come out to Murchison for a bite to eat or a coffee and we really appreciated that as well.”

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The Eye Shop Store Optometrist/ Director, Ashley Madeira and Manager/Director,

Vanessa Madeira

Riverview Dental Receptionist, Isabelle Biram, Principal Dentist, Dr Stuart Malone and Dental Assistant, Ange Halden

CUSTOMER SERVICE AWARD – PROFESSIONAL SERVICE OF THE YEAR

BUSINESS AWARD - PROFESSIONAL SERVICE OF THE YEAR

It’s an honour to receive this award. We are going to continue to strive to do what we do, which is to give good service to all of our clients. We love our clients, they are our family.

Our philosophy is that we want to know and truly understand our patients and we as a business are really working hard on that. I’d like to thank all of our team who work hard to achieve that everyday and it’s an honour to be recognised.

Country Health Care Operations Manager, Greg Lambert CUSTOMER SERVICE AWARD – RETAIL SERVICE OF THE YEAR

I’m very, very happy about the award. I’d like to thank our customers.

We’ve got retail customers, Occupational Therapists, Physiotherapists, there’s a whole gamut of people out there who use our services and to receive this award or to be nominated in particular is amazing. I’m also very appreciative to Steve and Heather Watts for giving me this opportunity.

Central Tyre Service Goodyear Autocare Shepparton Franchisees, Rod Poliness and Geoff Wright.

CUSTOMER SERVICE AWARD – TRADE SERVICE OF THE YEAR

It’s sensational to win an award like this, we appreciate it so much. Central Tyre Services is a family business of 63 years, we love our customers, our staff are fantastic and we’re honoured to be recognised.

Poolside Shepparton Owners,

Carolyn and Jarrod Thorp BUSINESS AWARD - TRADE SERVICE OF THE YEAR

We’d like to thank our loyal customers, we’re very honoured for the award, our team and we’d also like to thank the support of The Adviser here in Shepparton over many years.

Aussie Disposals Franchisees,

Bernie and Belinda Hurren BUSINESS AWARD - RETAILER OF THE YEAR

We were quite shocked to receive our nomination. We’ve only been in business for eighteen months as the current owners.

Without the support of our customers we wouldn’t be where we are today and without the support of our family and friends as well as Ailsa and the team at the Greater Shepparton Business Centre. It’s been wonderful.

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Hall of Fame nod John Anderson Pharmacy 201 4

Honoured with Hall of Fame induction

FRIDAY night’s 2014 Powercor 95 3SR FM Business Awards saw one of Shepparton’s favourite central services inducted into the Hall of Fame with the team at John Anderson Pharmacy being honoured for 35 wonderful years in business.

First opened in 1979, John Anderson Pharmacy has and continues to be one of Shepparton’s most recognised pharmacies with John Anderson, his wife, Agata and daughter, Bridget at the helm.

John Anderson Pharmacy started out with just three and a half staff members over 35 years ago and today, employs more than 20 staff members who continue to service second and third generation families.

John Anderson Pharmacy has overcome challenges in the changing landscape of retail business and has been able to maintain success and grow within its original shop front in Wyndham Street.

John and his family are well liked and respected amongst the community and are proactive in the efforts in contributing back to the community. John is a member of the Community Fund Board as well as Shepparton Rotary and has been a long term member of the Shepparton Chamber of Commerce and Industry.

Shepparton Chamber of Commerce and Industry Executive Officer, Lucy Cerrone said, “This is a truly well deserved award for John Anderson Pharmacy who have delivered

exceptional customer service to the Goulburn valley for over 35 years. Both John and Agata have been good role models for their team who consistently deliver a good customer experience. With the changing retail landscape it is good to see that friendly service and people contact is still in fashion.”

Shepparton Chamber of Commerce and Industry Board Member and Managing Director of The Adviser, Geoff Adams said, “The Anderson family are superb business people in so many ways, putting their customers first, offering professional advice and care and with that vital ingredient which any successful business must possess… good old fashion service. We are so lucky to have John Anderson Pharmacy here in Shepparton and they are very worthy and deserving winners of the Hall of Fame honour.”

John Anderson said, “We are very humbled, an award like this is something that you don’t go looking for, but after 35 years of being in the same business and looking from where we started when we were so young years ago, it’s wonderful.

“We service third generation customers in the pharmacy and we know so much about our families.

“Our staff provide a great injection of youth, which keeps us going and our more mature team members have the wisdom to guide everybody else, which is a great balance.

“One of the important things I’ve found, is

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LOCAL TEAM CELEBRATES HALL OF FAME NOD… Pictured from left, Shepparton Chamber of Commerce and Industry Board Member and Managing Director of The Adviser, Geoff Adams, John Anderson Pharmacy Business Owners, Agata and John Anderson and Shepparton Chamber of Commerce and Industry Executive Officer, Lucy Cerrone. Photo: Alicia Niglia.

to take the time to walk out of your business, have a look at it from the outside as a customer, walk into it as if you were a new customer and try and see it how someone else would see it for the first time. It’s really important to do that.”

Agata said, “We’ve raised a family at the same time as our clients so we understand our families. It’s a journey that we’ve been on together. They’re so important to us.”

“Our team are a special mold of people.

When our team are all together, whether they’re 21 or 68, they are just so interactive. It’s magic.

“As a husband and wife team, we work together, we garden together, we do everything 24/7 together and the business wouldn’t be the same if either one of us wasn’t there.

“The pharmacy, our customers and our team have been an integral part of our family over the last 35 years. It’s been wonderful.”