PREPARED EXCLUSIVELY FOR:
KEY TO SUCCESS
By Implementing Our Core Values, Mission, and Vision.
INTEGRITY
We do what we say we’re going to do and will operate using only ethical, authentic and moral approaches.
INNOVATIVE THINKING
We will be adaptable and do what it takes to overcome all challenges.
TEAMWORK
We carry the load together by building purposeful relationships grounded in cooperation and a shared vision.
RESULTS DRIVEN
We will build a team of exceptional people who do exceptional things.
DEDICATED TEAM
We create a clear path to a fair resolution because the truth matters.
Jim Ruark Chief Operating Officer
25+ Years with Advantage
25+ Years Industry Experience
Mr. Ruark has served as the primary account manager for PMA for the past 23 years, cultivating a deep understanding of PMA’s specific needs and operational requirements. He has consistently demonstrated a strong commitment to client satisfaction through proactive communication, timely response to inquiries, and a thorough understanding of PMA’s business objectives.
Mr. Ruark’s experience includes
• Managing complex investigations for PMA Developing and implementing customized investigative solutions to address PMA’s unique challenges
• Building and maintaining strong relationships with key stakeholders within PMA
• Successfully resolving client concerns and addressing any issues that may arise.
Aaron Smith VP of Account Management
25+ Years with Advantage
2+ Years Industry Experience
Your ADVANTAGE - 2024 STATS
SURVEILLANCE: 9,014 SURVEILLANCE CASES WITH VIDEO OBTAINED 13,899 TOTAL SURVEILLANCE CASES 26 AVG VIDEO MINUTES PER ASSIGNMENT 70% VIDEO CAPTURE RATE
REMOTE CONTROLLED SURVEILLANCE (RCS) : 85% VIDEO CAPTURE RATE 92 AVG VIDEO MINUTES PER ASSIGNMENT 878
TOTAL RCS ASSIGNMENTS 4,562 RCS DAYS DEPLOYED
SIU/FIELD INVESTIGATIONS:
DESKTOP INVESTIGATIONS: 8,317
TOTAL SIU CASES 16,118
TOTAL RESEARCH CASES
THE POWER OF POWER BI - LIVE DATA
Right at your fingertips.
We provide our clients with live data that can be analyzed by:
SERVICE LINE
CLAIM
RESULTS STATES
DATE FILTERS
INSURED COSTS
IMPACT RATING
RECEIVE PERSONALIZED interactive reports and dashboards, all at your fingertips. We provide real-time information with a wide array of data sources that deliver cost savings to our clients.
WHY POWER BI?
REAL-TIME DATA
VISUALIZATION
DATA CONNECTIVITY
SCALABILITY
COLLABORATION
REAL RESULTS
Your ADVANTAGE - We build analytics that can be customized to meet your needs.
SURVEILLANCE
Your ADVANTAGE - Eliminate doubt with clear video footage.
WHY SURVEILLANCE?
WORK STATUS REPORTS
Malingering / Failure to RTW
Personal activities of injured worker
FINDINGS TRUTH
Subjective complaints not matching medical findings
Different versions of the accident in the first report
BENEFITS OF SURVEILLANCE
LIMITATIONS RESTRICTIONS
Truth in what they CLAIM
Interview/Depose
Claimant if they impeach themselves
RTW/Reduce Exposure
Truth in what they DO
Better settlement or lower disability rating
Mandatory Reporting
Alleged injury of right shoulder tear
Claims an injury of his knees and left foot
Alleged injury of both wrists and back
Claims neck pain and tingling in the right hand
Your ADVANTAGE - Around the clock monitoring to SEE WHAT’S TRUE .
Live Time Video Streaming
Next-Day Video / Next-Day Updates
Complimentary Feasibility Study + 85% Capture Rate
7 Day Long Battery Life
5x optical and 10x digital zoom
Live GPS Tracking On All Units
Largest Remote Fleet in the Industry
NETSWEEP
NETSWEEP is a comprehensive view of a claimant’s online presence. Our Research strategy includes:
• Scrubbing hundreds of paid / unpaid online and social media platforms
• Reverse search engineering and URL manipulation to find obscure online data
• Capture of geolocation data when available
• Creating a profile of the Claimant
• Finding future events and potential surveillance
Your ADVANTAGE - Online Footprint to SEE WHAT’S TRUE . CLICK HERE FOR VIDEO
Turnaround Time
Less than 3 days
Full-time research team of experts that monitor all social media landscape developments
MEDICAL CANVASSING
• Confirm Date of Injury
• Verify Type of Injury
• Identify Prior Injuries
• Identify Upcoming Appointments
• Verify Treatment Plans
• Mitigate Claims
TYPES OF MEDICAL CANVASSING
• Hospitals
• Urgent care clinics
• Physicians
• Orthopedic surgeons
• Physical therapy clinics
• Sports therapy clinics
• Pharmacies
• MRI centers
• Chiropractors
• Neurologists
• Occupational therapy clinics
• Dentists
• Gym / Fitness Centers
SPECIAL INVESTIGATIONS
Your ADVANTAGE - Nail down facts of loss and obtain footage of loss.
SIU investigators are rigorously trained to be your eyes and ears in the field by providing intel you can trust.
SIU FIELD SERVICES OFFERED
• EDR Crash Data
• AOE/COE Investigations
• Statements and Interviews
• Scene Investigations
• Witness Canvassing
• Locates
• Records Retrieval
• Alive & Well Checks
• Dependency Checks
• Subrogation Investigations
• Locus Investigations
• Disability Field Investigations / Personal Contacts
• Life & Health Investigations
• Property Claims Field Investigations
• Contestable Death Claims
• Litigation Support
• FELA Claims
EDR
Improve Claim Validation & Liability Decisions
WHAT IS EDR?
• 5.0 seconds of pre-crash data
• Vehicle speed
• Brake
• Accelerator pedal use
• Steering
• Crash type
• Recency
• Severity
• Seat Belt Utilized at Time of Loss
WHY USE EDR?
Vehicle data and event analysis report within 24 hours
Vehicle extraction photographs
Red flags and loss indicators
Statistical Injury Risk Analysis (Biomechanical) Vin History
