Transportation Resource Guide
721 Oxford Avenue-Room 1130, Eau Claire WI 54703 715-839-4735 ▪ 1-888-338-4636 ▪ tty: use Relay (711) eauclaireadrc.org ardrc@co.eau-claire.wi.us
Need a ride…..there are a wide variety of transportation options available in Eau Claire County.
Ride the bus! The City of Eau Claire operates a fixed route bus system, utilizing a fleet of 22 low-floored, ramp-equipped buses. The majority of the neighborhood routes operate on an hourly frequency with the more heavily traveled routes providing 30 minute service. Eau Claire Transit Office, Central Maintenance Facility, 910 Forest Street, Eau Claire (715) 839-5111 http://www.eauclairewi.gov/transit-home
City of Eau Claire Transit offers reduced fare bus passes for people age 65 and older and people with disabilities. Seniors (65 or older) must show proof of age or a Medicare Card to receive half-fare. Disabled passengers must show driver their Medicare Card or Reduced-Fare Card to receive halffare. Badger Care Cards and MA Forward Cards do NOT qualify passengers for half-fare. Regular Fare Elderly/Disabled reduced fare Monthly Pass—unlimited rides Elderly/Disabled reduced pass
Cash $1.50 $0.75 $45 $23
8/$10 tokens* 15/$10 tickets** -------
All fares are non-refundable—exact fare required. *Tokens can only be purchased at the Transit Office or Transfer Station. ** Reduced fare pass or monthly pass can only be purchased at any Gordy’s or Festival Foods grocery store. A tutorial on riding the bus is available at www.ecbus.org or call Eau Claire Transit Office 715-839-5111, tty: use Relay (711).
If you are not able to use the city bus system or live outside the cites of Eau Claire or Altoona, you may qualify for the “paratransit” or “specialized” transportation programs.
April 2016
Paratransit Transportation Program
The City of Eau Claire and Eau Claire County contract with Abby Vans, Inc., to provide the Paratransit Transportation Program. The program is for adults with disabilities and people age 60+ who cannot use the city bus systems or live in the rural areas of the county and do not have access to transportation service. Rides can be provided for medical, employment, shopping, social and personal business purposes. Individuals must complete an application for Paratransit Certification. Application is available at: · · ·
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Eau Claire Transit www.ecbus.org, or 715-8395111, tty: use Relay (711). Aging & Disability Resource Center of Eau Claire County adrc@co.eau-claire.wi.us or 715-839-4735, 1-888-338-4636, tty: use Relay (711). Center for Independent Living of Western Wisconsin, Inc.,715-514-4200.
Abby Vans, Inc. provides paratransit transportation service in Eau Claire County. Paratransit service Monday-Friday, 6:00 am -10:00 pm.
The application process takes up to 21 days for review. If your application is denied, you will be provided with an appeal process. If your application is approved, you will be notified and you can start contacting Abby Vans, Inc., directly to request services. Contact Abby Vans, Inc., 1-800-236-8438 at least 24 hours in advance to schedule rides. Rider co-payment is $3.00 per one-way trip. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip.
Specialized Transportation Program
The Aging & Disability Resource Center of Eau Claire County contracts with Abby Vans, Inc., to provide the Specialized Transportation Program for adults with disabilities and people age 60+ who do not have access to any transportation service on Sunday and for trips to locations outside of Eau Claire County. Rides can be provided for medical, employment, shopping, social, and personal business purposes. Individuals must complete an application, available at: · ·
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Eau Claire Transit www.ecbus.org, or 715-839-5111, tty: use Relay (711).
Aging & Disability Resource Center of Eau Claire County adrc@co.eau-claire.wi.us or 715-839-4735, 1-888-338-4636, tty: use Relay (711). Center for Independent Living of Western Wisconsin, Inc., 715-514-4200.
Out of county trips may be requested, but may be limited due to program funding. Contact Abby Vans, Inc., 1-800-236-8438, at least 48 hours in advance to schedule rides. $3.00 per one way trip plus 55¢ per mile. Sunday transportation service hours are 7:00 am to 2:00 pm. $5.00 per one way trip, plus 55¢ per mile for out of county, beginning at Eau Claire County line and ends at the out of county destination.
Federal, state and local funding pay part of this cost for you. Full cost is $17.90 to $20.90 per one way trip and $1.45 per mile for trips outside of Eau Claire County.
The Center for Independent Living for Western Wisconsin,Inc., New Freedom Transportation program and Triniteam Caregivers volunteer driver transport in Eau Claire County.
Chippewa Valley Airport Service offers trips to the Minneapolis Airport, Veterans Administration Hospital and Mall of America
Private van service, taxi and specialized medical transport vehicles.
Abby Vans, Inc.
1-800-236-8438 • 715-743-3364 http://abbyvans.com W5621 Todd Road, Neillsville WI 54456 Office Hours: 8:00 am – 5:00 pm, Monday - Friday ▪ ▪ ▪ ▪
Paratransit & specialized transportation First aid and CPR certification required for all drivers All vehicles are licensed and inspected Non-emergency, specialized transportation 24 hours, 365 days a year
A & J Mobility
2650 Prospect Drive, Eau Claire WI 54703 715-874-6630 ▪ 1-877-833-9830 www.aandjmobility.com ▪ ▪ ▪
Vehicle modification Wheelchair lifts and hand controls Wheelchair accessible vehicle rentals
Center for Independent Living for Western WI, Inc.
2004 Highland Avenue, Eau Claire, WI 54701 715-514-4200, 1-877-577-8452 www.cilww.com Office Hours: 8:00 am – 4:30 pm, Monday – Friday
Center for Independent Living provides rides for elderly and people 55+ with disabilities.
New Freedom Volunteer Driver Program Volunteer drivers use their own vehicle and are reimbursed for mileage by the Center for Independent Living for Western Wisconsin, Inc., to provide rides to persons who do not qualify for other transportation programs or need transportation to a location outside of Eau Claire County. Co pay: Round trips less than 50 miles - $5.00 Round trips between 50 and 100 miles - $8.00 Round trips between 101 and 150 miles (must be approved by Center of Independent Living)
Chippewa Valley Airport Service
6204 Chuck Lane, Eau Claire WI 54703 715-830-9400 1-877-811-4211 Chippewavalleyairportservice.com Van is not handicap assessable
Daily transportation Minneapolis Airport, Veterans Medical Center and Mall of America. Veterans with appointment at VA, same day round trip—$40. One-way prices per person: From: Eau Claire $39; Menomonie $36; Baldwin $33; Hudson $29.
Disabled Parking Permit
Wisconsin Department of Transportation Division of Motor Vehicles 3115 Melby Street, Eau Claire WI 54703 8:30 am—4:45 pm, Monday—Friday Wisconsin Department of Transportation Division of Motor Vehicles 718 W. Clairemont Avenue, Eau Claire 7 am—5 pm, Tuesday & Thursday
Authorized health care specialist must certify permanent or temporary disability for the Disable Parking Identification Card.
Eau Claire Transit
910 Forest Street, Eau Claire WI 54703 715-839-5111 ▪ tty: use Relay (711) www.ecbus.org Office Hours: 7:30 am – 5:00 pm, Monday - Friday
Visit Eau Claire Transit www.ecbus.org. Ride The Bus training available. Eau Claire Bus Service 6:00 am - 10:00 pm, Monday - Friday 8:00 am - 6:00 pm Saturday Altoona Bus Service 6:00 am - 6:00 pm, Monday - Friday 8:00 am - 6:00 pm Saturday Regular Fare Elderly-Disabled *Discount Monthly Pass Elderly-Disabled Pass
Cash
Tokens/ Tickets $ 1.50 8 - $10* $ .75 15—$10** $45.00 $23.00
All fares are non-refundable—exact fare required. *Tokens can only be purchased at the Transit Office or Transfer Station. ** Reduced fare pass or monthly pass can only be purchased at any Gordy’s or Festival Foods grocery store. For discount, show bus driver your Medicare Card or fill out application - form available at Eau Claire Transit, www.ecbus.org (715) 839-5111
Greyhound Lines
Greyhound Station Terminal inside McDonalds 715-874-6966 www.greyhound.com Call to verify hours Station: 6 am—10 pm, Monday-Sunday & holiday
Express: 7:30 am—6 pm, Monday-Sunday & holiday Ticketing: 7:30 am—6 pm, Monday-Sunday & holiday
Handi-Lift
1779 10th Street, Cumberland WI 54829 715-822-5077 ▪ 1-800-989-7433 Office Hours: 6:30 am – 5:00 pm, Monday - Friday
Transportation: call for additional hours 5:30 am—5:30 pm, Saturday dialysis 6:30 am-5:00 pm ▪ ▪ ▪ ▪
Serves western WI & MN Door-to-door, non-emergency, wheelchair/lift Prefer 1-2 day advance notice First aid and CPR certified drivers
Jefferson Line Intercity
2100 East 26th Street, Minneapolis MN 1-800-451-5333 www.jeffersonlines.com info@jeffersonlines.com Office Hours: 8:00 am—5:00 pm, Monday - Friday ▪ ▪ ▪ ▪
Non-emergency bus route Operates 7 days per week, 365 days per year Wheel chair/lift/cot accessible Must purchase ticket on line or by phone
Patients’ Express
17009 County Highway J, Chippewa Falls WI 54729 1-866-336-7915 or 715-726-1100
Transportation hours: 8:00 am – 5:00 pm, Monday-Friday ▪ Wheelchair lift, smoke free ▪ Flat rate in Eau Claire
Tender Care Transport, Inc.
2220 Melby Street, Eau Claire WI 54703 715-835-2435 • 1-800-498-2050 www.tendercaretransport.com Monday-Friday 5 am—7 pm, Saturday 5 am—5:30 pm Private pay services—call for rates, charter group tours
Triniteam Caregivers
Medical Assistance Covered Transportation
Office Hours: 8:00 am – 4:30 pm, Monday - Thursday 8:00 am -12:00 Noon, Friday
Depending on your type of Medical Assistance coverage, transportation for medical appointments may be covered. This includes any transportation to get to and from medical appointments as well as ambulance services in the case of an emergency.
202 Graham Avenue, Eau Claire WI 54701 715-836-8106
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Volunteer transportation for adults age 60+ and adults with disabilities who are able to get in and out of private car 2 business days notice Transportation priority given for medical appointments and grocery shopping
Western Dairyland, EOC
418 Wisconsin Street, Eau Claire WI 54703 715-836-7511, ext. 1151 1-800-782-1063, ext. 1216 www.westerndairyland.org/transportation
Wheels-N-Work Program can help families and individuals with transportation through low interest loan program.
Wright Way Transport
901 25 1/2 Street, Chetek WI 54728 715-642-1616 wrightwaytransport@gmail.com Hours: 7:30 am—6:30 pm, Monday-Friday 8:00 am—5:00 pm, Saturday
How to schedule a ride to a Medical Assistance covered appointment
Ride must be scheduled at least two days prior to appointment. Call Medical Transportation Management, Inc. (MTM, Inc.) 1-866-907-1493, tty: 1-866-288-3133. For specific questions regarding what your Medical Assistance plan covers, call 1-800-362-3002. Local taxi companies. Call for service hours and rates:
A-1 Eau Claire Taxi, 715-379-4257 Bella Taxi , 715-828-5044
Door to Door Taxi and Transportation, 715-514-4550 Limo Economy Cab, 715-835-1413
Mr. Cab Taxi Service, 715-271-1000
Town & Country Taxi, 715-563-7272 Many home care agencies provide transportation.
Visit: www.co.eau-claire.wi.us/adrc (Options Directory) for home care agencies or call Aging & Disability Resource Center, 715-839-4735, 1-888-338-4636, tty: use Relay (711) adrc@co.eau-claire.wi.us