Excellent. Ethical. Effective. REAL ESTATE DEVELOPMENT | CONSTRUCTION | PROPERTY MANAGEMENT
Seven Decades of Innovation & Expertise An Award-Winning Reputation Over 70 Years in the Making Beztak is an industry leader with an innovative and results-driven approach to real estate development, construction, investment and property management services. With hands-on executives, a talented development and management team and cutting edge technology at our fingertips, Beztak creates and sustains long term value for investors and positive experiences for the residents who call our properties home. Whether we are developing luxury and LEED-certified residential communities, building a suburban retail center or breathing new life into an underutilized urban space, we enthusiastically tackle every project with a focus on customer success and an exceptional attention to detail.
Our Core Values
Our core values guide every decision we make and cement our meaningful relationships with partners, residents and team members. These values focus our work on identifying and creating innovative experiences, impactful opportunities, and exceptional results.
EXCELLENT
We desire to excel by being innovative, responsive, and accountable. Realized to the fullest extent, these shared motives deliver the best possible results for all we serve.
ETHICAL
Beztak operates across the country with corporate offices in Farmington Hills, Michigan, Boca Raton, Florida, and Tucson, Arizona. Oakland Management Corp. corporate and regional teams are on-site at properties coast-to-coast.
We are committed to making decisions that are ethical, prompt and as intelligent as possible; in such a way, we best serve our residents, clients and partners while preserving our place as leaders in the industry.
Our Mission
EFFECTIVE
By leveraging our more than 70 year history of designing, developing, and managing innovative real estate properties that outperform the market and exceed expectations, our mission is twofold: to create and sustain long term value and excellence in product quality, and to enrich the lives of those we serve by providing talented associates who are passionate about their professional commitment.
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
With every endeavor we strive to improve, believing that time and circumstance generate opportunity and greater success.
Empowering Positive Outcomes for Investors DESIRABLE LOCATIONS | UPSCALE AMENITIES | INNOVATIVE INVESTMENTS
A Knowledgeable Partner Beztak is a true partner as you navigate your next real estate investment. We bring decades of extensive market knowledge, a deep understanding of the high ROI neighborhoods and communities we serve and an ability to connect you with innovative and creative opportunities. From pursuing LEEDcertified communities to luxury senior living to grocery anchored shopping centers, we help partners diversify their portfolios and maximize the value of their investments. Plus, we know the success of an investment relies on its continued management, which is why we offer comprehensive, customizable property management for our clients.
How Beztak is Different Working with Beztak is a seamless experience that brings investment expertise, market knowledge, design, construction, development and property management all under one roof. We manage the vendor relationships, the technology and the tools necessary. One partner. One point of contact. We make the complex simple. And we deliver a stronger return on your investment.
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
WHAT WE OFFER: • • • • • • • • •
Performance and Operations Analytics Marketing Resident Retention Human Resources Asset Engineering Accounting Information Technology Risk Management
OUR RECIPE FOR SUCCESS
Powering Better Experiences Beztak has a reputation in the industry for implementing the most cutting-edge technologies, ideas and procedures to empower our team with everything necessary to provide the best possible experience for our clients and residents. Our property management team has invested in numerous tools to better conduct market research and competitive analytics as well as to improve efficiencies and provide greater and more timely access to real time operational data. We are proud to incorporate the following systems and technologies which have a proven track record of experience, quality and cost-savings.
Performance and Operations Our Performance and Operations team provides national, regional and site-specific support to optimize property performance. The following vendors are instrumental to our efforts:
Yardi® Voyager Yardi® Voyager platform provides 24/7 access to real-time property and accounting data. The system features a variety of specialized reporting, reforecasting and budgeting capabilities to help managers oversee their communities effectively. Through Yardi® Voyager, clients are provided realtime access to read all reports for full transparency and efficacy. Yardi® Call Center Yardi® Call Center which allows for 24-hour communication with prospects and includes an online chat feature.
Yardi® RENTmaximizer™ Yardi® RENTmaximizer™ helps clients drive revenue with clear, comprehensive metrics focusing on operational components including rental income, concessions, occupancy and rental rates. The system tracks rent movement and lets clients know their markets in real time, including how they compare with competing communities. Yardi® PayScan Yardi® PayScan streamlines the purchase order and invoicing process with efficient, online approval workflows. This system provides spending controls, while also ensuring interior and exterior specification consistency by limiting the items that a property is able to order based on a custom catalogue for each individual community. Yardi® PayScan ensures timely vendor payments, lowers costs, and offers full client transparency.
Performance and Operations Continued
YES Energy YES Energy provides energy management and utility metering and billing services. EPremium EPremium is a renter’s insurance company that partners with property managers to help their tenants meet requirement for renter’s insurance coverage. Happy Co Utilized for compliance and documentation, this realtime inspection software is used by the operations team and allows them the ability to inspect, manage and monitor an asset from anywhere in a manner that
seamlessly integrates with our operating software. Popic & Inzu Residents are auto-enrolled in our damage waiver and personal contents program for a monthly fee, unless they choose to purchase their own renter’s insurance. Sherpa Sherpa combines a unique methodology, CRM, training and analytical tools all designed for senior living sales. Sherpa promotes a culture of empathy and collaboration that’s proven to increase both sales effectiveness and resident satisfaction.
Analytics Analytics is an essential element to a successful digital marketing strategy. Analyzing data patterns and trends helps empower companies to reach their potential customers and targets them in the most efficient and effective ways. CoStar Market Analytics CoStar Market Analytics is the complete solution for Owners, Investors and Lenders, providing a 360° view of the commercial real estate market. Competitive properties, sale comps, lease comps, market trends, economic forecasting and more are provided.
OUR RECIPE FOR SUCCESS | BEZTAK.COM
Marketing Beztak incorporates the following tools to help brand, promote and differentiate each asset in our portfolio.
RENTCafé RENTCafé is a nationwide internet listing service (ILS) that enables renters to easily find apartments and houses for rent throughout the United States. G5 G5 is the leader in multi-family website design and hosting. Our partnership with G5 enables us to obtain cutting-edge website design, aggressive search engine optimization, pay per click campaigns, constantly updated key word linking strategies and detailed website performance reports. Updater Updater is a moving application that allows our customers to streamline the process amongst service providers, retailers and businesses.
their new home. OneDay OneDay builds personal connections through custom video stories. Radix Radix helps multifamily organizations drive topline revenue by equipping teams with the tools to gather reliable and insightful market data in real time. ACE ACE is an AI leasing assistant which captures and nurtures prospects from any communication channel (voice, chat, text) 24/7.
PERQ PERQ is an Al-powered interactive sales experience incorporated into each property website that provides a more interactive experience for each customer.
ActiveDEMAND ActiveDEMAND enables marketers, agencies and businesses to supercharge their marketing efforts thru streamlines marketing automation, offering campaign management and attribution reporting while integrating with other sales tools.
Weblisters Weblisters is a self-posting tool that allows apartment communities to advertise through classified sites, websites, social media, flyers, banners and more.
Knock Knock is an intuitive CRM platform for onsite leasing teams. Knock’s gamified experience drives prospect follow up, leases and renewals.
Engrain Engrain is a real estate technology company, and works with leading developers in the multifamily, senior living, student housing, single family, and commercial markets. They offer innovative touchscreen, interactive mapping, and data visualization products that are changing the way that people search for and choose
OUR RECIPE FOR SUCCESS | BEZTAK.COM
Marketing Continued
Matterport Matterport is a service which creates virtual 3D tour videos to post to your website. Respage Respage AI-powered Chatbots use Natural Language Processing (NLP), which allows the conversation with a prospect to flow genuinely. The bot can learn from conversations and adapt future responses based on what it learns.
Rently Rently offers a user-friendly app or website that will walk your prospects the set-up of a self-guided tour from beginning to end. SmartRent SmartRent empowers prospects to continue their search for a new home through a completely app-free, web based self-guided tour experience of a property without the restriction of office hours or staff resources.
Resident Retention High lease renewal rates are the result of satisfied residents. In addition to providing exceptional service and accommodations, effective property management ensures residents are provided the ability to provide feedback about their experience. We employ the following programs to solicit information that helps owners secure long-term residents.
Community Rewards Community Rewards (a Modern Message company) is a digital engagement platform for resident engagement that rewards residents for their survey participation, feedback, renewals, referrals and recommendations. SoCi SoCi is a full service online reputation and social media management solution. It is used to publish top-performing social content across multiple media platforms, coordinate brand-consistent responses to reviews and monitor competitive insights to enhance social reputation.
Kingsley Kingsley implements strategic survey programs to understand residents’ needs and demands during key phases of the residents’ lifecycle. The information gathered allows us to derive clear action items to enhance our residents’ living experience.
OUR RECIPE FOR SUCCESS | BEZTAK.COM
Human Resources Our Human Resources team supports one of the most critical aspects of any company’s success: attracting and retaining the best people. Our HR team members offer invaluable professional knowledge, as well as programs, services and information systems specifically tailored to the unique demands of property management.
Beztak University Beztak University, provided by Yardi® Aspire, is an online learning tool used to educate employees on the platforms we use. Each employee uses Beztak University to take company-assigned, position-specific courses as well as trainings on compliance, safety and company-wide initiatives.
PayScale PayScale is a compensation software and data company which empowers people and employers with fresh, transparent, and validated salary data, easy-to-use software, and services to get pay right under any market conditions.
Paycor Paycor functions as Beztak’s full-service HRIS system and streamlines aspects of the employment experience for associates and managers. This cloud-based system includes full-cycle recruiting and onboarding, performance development, time management and payroll functions.
Asset Engineering Our Asset Engineering team provides property renovation and asset repositioning services. Our in-depth experience with capital project management includes facility renovations/retrofits, process improvements, equipment installations and utility installations and modifications. The division also includes our Facility Directors who oversee maintenance operations on a regional level.
Accounting Beztak’s Accounting team is comprised of accounting, compliance and internal audit experts. Our team of professionals and CPAs offer expertise in financial administration. Utilizing Yardi® property management software, our Accounting team is able to exchange information quickly and securely. On-going software training and Yardi® Help Desk is available to aid on-site property management staff with accounting activities. Debt Logic and FCO Our teams work best when they’re leasing apartments and servicing residents. As a company, we minimize bad debt for all of our clients by leveraging our size to negotiate the best rates with companies beating industry collection averages. The vendor partners integrate with our operating software, sometimes using predictive analytics and automated outreach to maximize recovery efforts through an intelligent data driven system.
OUR RECIPE FOR SUCCESS | BEZTAK.COM
Information Technology Our Information Technology team ensures clients can always access accurate and timely property and portfolio information, provides team members access to a custom property management application environment, and empowers residents with convenient and innovative services and solutions. Our IT team continually researches, develops and implements cutting-edge, scalable and flexible systems to meet the ever-changing demands of business to retain Beztak’s position as an industry leader. Yardi® Help Desk Yardi® Help Desk features experts in property site operations who offer real time assistance with questions, training or issues. By minimizing their attention to IT support, managers can focus on their core business.
Risk Management Our Risk Management team ensures our clients’ physical and financial assets have adequate protection by monitoring compliance and maintaining proper audit controls. Our team defines areas of possible risk and administers programs to eliminate or minimize those risks, including the following services: incident report tracking, monitoring follow-up training and safety meetings, supporting property transitions, conducting unannounced internal audits and overseeing vendor insurance criteria. Great Prairie Risk Management This cost-free service houses all incident reports for the company and each community, with reporting provided as an efficient mechanism to review trends, volume of occurrences and potential liabilities.
OUR RECIPE FOR SUCCESS | BEZTAK.COM
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
1820 South
Mount Pleasant, Michigan
144
Abbington Village
Columbus, Ohio
194
AdMo Heights - Phase I*
Washington, DC
80
AdMo Heights - Phase II*
Washington, DC (Under Construction)
80
Aldingbrooke - Phase I*
West Bloomfield, Michigan
280
Aldingbrooke - Phase II*
West Bloomfield, Michigan
39
Aldingbrooke - Phase III*
West Bloomfield, Michigan
30
Aldingbrooke Reserve*
West Bloomfield, Michigan
87
All Seasons Ann Arbor*
Ann Arbor, Michigan
282
All Seasons Ann Arbor - Phase II*
Ann Arbor, Michigan (Under Development)
80
All Seasons Birmingham*
Birmingham, Michigan
131
All Seasons Chestnut Ridge*
New York, New York (Under Development)
150
All Seasons Delray Beach*
Delray Beach, Florida (Under Construction)
154
All Seasons Naples*
Naples, Florida
186
All Seasons Oro Valley*
Oro Valley, Arizona
167
All Seasons Rochester Hills*
Rochester Hills, Michigan
144
All Seasons West Bloomfield*
West Bloomfield, Michigan
125
All Seasons West Bloomfield - Phase II*
West Bloomfield, Michigan
32
Arbor Brook*
Murfreesboro, Tennessee
360
Arbor Park
Jackson, Mississippi
216
Ashley Village
Columbus, Ohio
200
Auburn Gate
Auburn Hills, Michigan
584
Baltimore Station- Phase I
Detroit, Michigan
23
Bay Crossings
Bay St. Louis, Mississippi
128
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
Bayou Landing
Gulfport, Mississippi
200
Bebb Oak
Rochester Hills, Michigan (Under Construction)
92
Bedford Castle
Bedford, Ohio
312
Beech Meadow
Beech Grove, Indiana
272
Blair Park*
Jackson, Michigan
100
Bocora*
Boca Raton, Florida (Under Construction)
277
Bolton Estates
Columbus, Ohio
196
Briar Cove – Phase I*
Ann Arbor, Michigan
168
Briar Cove – Phase II*
Ann Arbor, Michigan
104
Brier Creek Terraces*
Raleigh, North Carolina
410
Brittany Bay
Groveport, Ohio
180
Cameron Park
Jackson, Mississippi
168
Can Run Station
Louisville, Kentucky
152
Caraway Commons
Jonesboro, Arkansas
132
Casa Del Rio
Peoria, Arizona
149
Cascade Falls
Akron, Ohio
304
Cascades*
Anaheim, California
292
Cedar Bluff*
Knoxville, Tennessee
192
Cedar Ridge
Medina, Ohio
128
Central Park Estates
Novi, Michigan
254
Chatham Village
Columbus, Ohio
136
Citation Club - Phase I*
Farmington Hills, Michigan
252
Citation Club - Phase II*
Farmington Hills, Michigan
150
Citation Club - Phase III*
Farmington Hills, Michigan
198
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
Citation Club*
Delray Beach, Florida
404
Citation Club*
Sarasota, Florida
320
Citation Way*
Coral Springs, Florida
272
Colonnades*
Plantation, Florida
230
Colony Pointe
Jackson, Mississippi
152
Concord Towers
Madison Heights, Michigan
177
Creek Club
Williamston, Michigan
196
Cypress Park
Columbus, Mississippi
144
Evergreen Village
Lorain, Ohio
100
Fairfax Crossings
Little Rock, Arkansas
172
Fairmont Park - Phase I*
Farmington Hills, Michigan
221
Fairmont Park - Phase II*
Farmington Hills, Michigan
156
Farmington Oaks*
Farmington, Michigan
106
Flats at Lancaster
Clarksville, Tennessee
112
Fox and Hounds
Columbus, Ohio
402
Five Points*
Auburn Hills, Michigan
178
Gateway Apartments I & II*
Farmington Hills, Michigan
228
Golf Villas at Oro Valley - Phase I*
Oro Valley, Arizona
151
Golf Villas at Oro Valley - Phase II*
Oro Valley, Arizona
130
Governours Square
Columbus, Ohio
820
Grand Biscayne
Biloxi, Mississippi
316
Graystone Hills
Jackson, Mississippi
216
Harlo Apartments
Warren, Michigan
262
Hermitage
Indianapolis, Indiana
279
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
Higdon Ferry
Hot Springs, Arizona
138
Innova*
Novi, Michigan (Under Construction)
272
Ivy Chase Apartments*
Raleigh, North Carolina
250
Kensington Manor*
Farmington, Michigan
160
Lakeside Terraces - Phase I*
Sterling Heights, Michigan
256
Lakeside Terraces - Phase II*
Sterling Heights, Michigan
128
Lakeside Terraces - Phase III*
Sterling Heights, Michigan
114
La Privada*
Scottsdale, Arizona
350
Legacy Place Apartments*
Palm Beach Gardens, Florida
384
Lexington Village
Madison Heights, Michigan
872
Lifestyle at the Bay
Gulfport, Mississippi
63
Mallards Landing
Columbus, Ohio
188
Maple Creek
Sterling Heights, Michigan
104
Maple Grove
Sterling Heights, Michigan
264
Meridian Meadows
Okemos, Michigan
220
Midtown Miami*
Miami, Florida
538
Miller Crest*
Johnson City, Tennessee
120
Mission Palms*
Tucson, Arizona
360
Monark Grove Clarkston
Clarkston, Michigan
148
Muirwood - Phases I-IV*
Farmington Hills, Michigan
1,172
Muirwood - Phase V*
Farmington Hills, Michigan
100
Muirwood Enclave*
Farmington Hills, Michigan
120
Muirwood Reserve*
Farmington Hills, Michigan
72
North Creek Preserve
Warren, Ohio
156
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
Okemos Station
Okemos, Michigan
112
Oracle Villa*
Tucson, Arizona
365
Oro Vista*
Oro Valley, Arizona
138
Oro Vista - New Building*
Oro Valley, Arizona (Under Construction)
16
Palm Pointe*
Palm City, Florida
143
Park Pines
Hattiesburg, Mississippi
96
Park Trail
Shelbyville, Tennessee
108
Park Village
Athens, Tennessee
80
Park Wind
Jackson, Mississippi
112
Parkside at Maple Canyon
Columbus, Ohio
121
Parkside of Livonia
Livonia, Michigan
166
Parkway
Willoughby, Ohio
112
Piedmont Park
Hattiesburg, Mississippi
152
Poplar Place Townhomes
Memphis, Tennessee
220
President Madison
Madison Heights, Michigan
272
Ridgewood Park
Parma Heights, Ohio
288
Rivershell
Lansing, Michigan
136
Riverwalk Pointe
Jupiter, Florida
104
Rockside Place
Garfield Heights, Ohio
322
Saddle Creek - Phase I*
Novi, Michigan
220
Saddle Creek - Phase II*
Novi, Michigan
180
Sage Apartments - Phase I*
Phoenix, Arizona
304
Sage Apartments - Phase II*
Phoenix, Arizona (Under Construction)
206
Sherwood Heights
Detroit, Michigan
311
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
Sherwood Village
Bedford Heights, Ohio
194
Sonoran Terraces*
Tucson, Arizona
374
Starkweather Lofts
Plymouth, Michigan
93
Steeplechase*
Palm Harbor, Florida
112
Stone Crest
Mount Pleasant, Michigan
152
Stone Pointe
Willoughby, Ohio
122
Sunset Cove*
Plantation, Florida
219
The Avenue
Fayetteville, Arkansas
128
The Bank Tower
Southgate, Michigan (Under Construction)
201
The Boulevard
Detroit, Michigan
231
The Enclave by All Seasons*
Birmingham, Michigan (Under Construction)
24
The Hamlets at Willoughby
Willoughby, Ohio
243
The Luxe of Southaven
Southaven, Mississippi
488
The Obama Building
Detroit, Michigan
4
The Palms at Casselberry
Casselberry, Florida
196
The Pointe at 731
Jackson, Tennessee
84
The Pointe at Boardwalk
Jackson, Tennessee
96
The Pointe at Cherry Hill
Westland, Michigan
173
The Pointe at Highland
Jackson, Mississippi
152
The Pointe at Ridge Cove
Jackson, Tennessee
136
The Pointe at Westland
Cleveland, Tennessee
84
The Residences at NEWCITY
Chicago, Illinois
199
The Retreat at Maumelle
Little Rock, Arkansas
120
The Retreat at Sherwood
Sherwood, Arkansas
216
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
UNITS
RESIDENTIAL MANAGEMENT SERVICES
PROPERTY
LOCATION
UNITS
The Riviera
Euclid, Ohio
140
The Roy
Royal Oak, Michigan
77
The Tremont
Madison Heights, Michigan
57
The Woods*
Austin, Texas
278
Timber at the Bay
Gulfport, Mississippi
208
Town Court*
West Bloomfield, Michigan
192
Trilogy Apartments
Belleville, Michigan
620
Trio
Rochester Hills, Michigan (Under Construction)
125
University Inn*
Ann Arbor, Michigan (Under Development)
185
Uptown Ann Arbor*
Pittsfield Township, Michigan
195
Uptown Canton*
Canton, Michigan
504
Uptown Canton - Phase IV*
Canton, Michigan
152
Valley View Estates
Council Bluffs, Iowa
258
Waterford Harbour
Groveport, Ohio
64
Waters Edge
Lansing, Michigan
120
Waves - Phase I*
Plantation, Florida
280
Waves - Phase II*
Plantation, Florida
208
Willowood
Eastlake, Ohio
158
Winners Circle*
Parkland, Florida
396
Woodward West
Detroit, Michigan
204 TOTAL UNITS MANAGED: +/-38,000 *Locations Developed by Beztak Properties
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
RESIDENTIAL MANAGEMENT SERVICES PROPERTIES CURRENTLY UNDER BEZTAK
Main Office Regional Office Managed Sites
MULTIFAMILY • Urban
• Senior Living
• Garden
• Suburban
• Student
• Midrise
• Market Rate
• Affordable
• Hi-Rise
ALABAMA • ARIZONA • ARKANSAS • FLORIDA • ILLINOIS • INDIANA • IOWA • KENTUCKY • MICHIGAN • MISSISSIPPI • OHIO • TENNESSEE • WASHINGTON DC
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PARTNERS Sam Beznos CEO, PARTNER
DUTIES AND RESPONSIBILITIES
• In charge of all management, asset management and rehabilitation of existing apartment and retail portfolios throughout the country • Oversees all new acquisitions and development opportunities for Beztak
KNOWLEDGE, SKILLS AND EXPERTISE
• Specializes in land development and property rezoning • Strategic planning and risk evaluation • Experienced in financial modeling and valuation analysis
EDUCATION
• Master of Science in Real Estate with Distinction, New York University • Bachelor of Arts with Distinction, University of Michigan
QUALIFICATIONS/AWARDS • Licensed Real Estate Broker: Alabama Arizona Arkansas District of Columbia Florida Georgia Illinois Indiana Kentucky
Michigan Mississippi Oklahoma South Carolina Tennessee
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PARTNERS Paola Luptak PARTNER
DUTIES AND RESPONSIBILITIES •
Managing Partner of South Florida Division of Beztak Land Company
•
Lead person for all new development activities and all acquisitions
•
Negotiation and acquisition of land for new development, overseeing all municipal approvals leading to building permits, construction and final leasing and/or sale of projects
EDUCATION •
Bachelor of Arts, University of Michigan
•
Juris Doctor, University of Detroit School of Law
•
Master of Law, Real Property Development and Finance, University of Miami School of Law
QUALIFICATIONS/AWARDS •
Member of the Michigan and Florida Bar
•
Active Partner in the Beztak Company
•
Counsel to the law firm of Evans & Luptak, P.L.C
•
Active in acquisitions and development in the southeast region
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PARTNERS Markus Jakobson PARTNER
DUTIES AND RESPONSIBILITIES •
Oversees The Beztak Companies’ multi-family residential and commercial/retail portfolio, with emphasis on the southeastern market
•
Actively involved in real estate development from acquisition, planning, development, through the construction, sales and management of the various projects
•
Based in the companies’ South Florida office located in Boca Raton, Florida
KNOWLEDGE, SKILLS AND EXPERTISE •
Areas of expertise include corporations and all areas of commercial and residential land closings, including title insurance, financing issues and contract negotiations
EDUCATION •
Juris Doctor, University of Louisville
•
Master of Law, Real Estate and Finance, University of Miami School of Law
QUALIFICATIONS/AWARDS •
The Journal of Law and Education, Editor, University School of Law
•
Member of the Florida Bar Association
•
Licensed Real Estate Person
•
Fluent in Estonian
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Elizabeth Carlson McCririe CHIEF OPERATING OFFICER
DUTIES AND RESPONSIBILITIES •
Responsible for all residential and commercial operations and related support departments
•
Direct oversight of all management company personnel
•
Acquisitions and new business development
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 35 years of experience with direct oversight of over 100,000 units across the country in all markets and specializing in all areas of property management including condo management, senior living, class A, B and C urban and garden multi-family residential, office, commercial, corporate suites, parking garages, tax credit and affordable communities
•
Directly involved in multiple lease ups, renovations and re-positions of over $2,000,000,000 in acquisitions
EDUCATION •
Bachelor of Arts, Western Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Jonathan Wood
EXECUTIVE VICE PRESIDENT OF FINANCE DUTIES AND RESPONSIBILITIES •
Responsible for raising internal or external equity and securing debt capital from public and private capital markets
•
Manages acquisitions, dispositions, joint ventures and capitalization of the company’s real estate pursuits in conjunction with general counsel, outside lawyers, financial brokers, and third-party consultants
•
Sets the company’s investment and capital structures, creates and recommends capital structures, equity promotes, waterfalls, cash flow projections and capital raises for the company and its real estate developments and investments
•
Directs the financial planning and prioritization processes, communicating with company owners and executives on key financial metrics
•
Performs and manages financial analysis, planning, budgeting, valuation and asset management of the company’s development pipeline and portfolio of assets
•
Oversees all financial matters for the company, reporting directly to CEO and partners
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 25 years in real estate capital markets and development
•
Equity and debt capitalization
•
Multifamily, student housing and mixed-use
•
Acquisitions, ground-up development, zoning/entitlements, design/development
•
Private equity funds
EDUCATION •
Bachelor of Business Administration, Finance
Michigan State University, East Lansing, MI
QUALIFICATIONS/AWARDS •
Urban Land Institute, Member
•
National Multi Housing Council, Member
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Erik Prater
GENERAL COUNSEL DUTIES AND RESPONSIBILITIES •
Provides legal and general guidance with respect to acquisition, disposition, development, and leasing of real estate, finance transactions, construction projects, joint ventures, and general corporate and employment law
KNOWLEDGE, SKILLS AND EXPERTISE •
Over twenty years of experience in real estate, construction, and bank and financing law, for projects as diverse as independent living and assisted living facilities, apartment complexes, retail centers, office buildings, condominiums and subdivisions, religious buildings and houses of worship, higher education facilities, and light industrial facilities
•
Managed the day-to-day operations of a mid-sized construction company with projects across multiple states
EDUCATION •
Bachelor of Arts, Michigan State University
•
Juris Doctorate, Magna Cum Laude, Wayne State University School of Law
QUALIFICATIONS/AWARDS •
Licensed Residential Builder in the State of Michigan
•
Recognized by Michigan Super Lawyers, The Best Lawyers in Detroit and Chambers USA in Real Estate Law and Banking and Finance Law
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Sarah Oglesby-Battle PRESIDENT OF OPERATIONS
DUTIES AND RESPONSIBILITIES •
Oversight of operations including all residential divisions, senior living, third party management and company owned communities
•
Actively involved in recruiting and building third party management business
KNOWLEDGE, SKILLS AND EXPERTISE •
Areas of expertise include multi-family residential, senior living and commercial real estate management
•
Strong knowledge of valuation analysis and property financial analysis
•
Proven success managing product for multiple owners and interested parties with varying goals and targets
•
Directed a 40,000 unit transition to Yardi
•
Over 25 years of experience managing portfolios nationwide in all asset classes, with a peak total above 40,000 units
•
Extensive direct oversight of multi-million dollar renovations with a focus on repositioning assets
QUALIFICATIONS/AWARDS •
Licensed Real Estate Salesperson - Arizona
•
Licensed Real Estate Salesperson - Michigan
•
Recipient - Property Supervisor of the Year 2005, Arizona Multi-Housing Association
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Jodie Blakemore
PRESIDENT OF ACCOUNTING, TAX AND STRATEGIC SERVICES DUTIES AND RESPONSIBILITIES •
Oversees accounting, budgeting, financial reporting, year end audits, taxation, risk management and internal audit
•
Over 20 years experience in Real Estate
•
20 years experience in Property Management
•
6 years experience in Public Accounting
KNOWLEDGE, SKILLS AND EXPERTISE •
Direct accounting oversight of over 100,000 units across the country for individual, family and institutional owned assets
•
Year end oversight of over 150 year end audits and tax returns with third party CPA firms
•
Leader in new asset acquisition transitions
•
Over 20 years experience in Yardi, MRI and Skyline property management software systems
•
Over 15 years experience in real estate development and construction
EDUCATION •
Bachelor of Science in Business Administration; Accounting Major (Summa Cum Laude), Central Michigan University
•
Master of Business Administration; Accounting/Finance Focus (Summa Cum Laude), Wayne State University
QUALIFICATIONS/AWARDS •
Certified Public Accountant
•
Member of American Institute of Certified Public Accountants
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Member of Michigan Association of Certified Public Accountants
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Ward Bell
SENIOR VICE PRESIDENT OF CONSTRUCTION DUTIES AND RESPONSIBILITIES •
Manage and oversee design and construction for all of Beztak’s multi-family, senior housing and commercial property markets throughout the United States
•
Responsible for all ground-up development of new commercial, residential and senior housing communities as well as renovation and rehab of existing assets
•
Diversify Beztak’s presence and provide strategic leadership to meet the company’s goals and vision
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of demonstrated history in the construction and real estate industry
•
Expert in multi-family including market rate apartments, affordable housing, senior housing, condos and student housing
•
Day-to-day management of design, preconstruction, value engineering, contracting, operations and development
•
Strong leadership, organizational, real estate, communication, relationship management, financial and negotiation skills
•
Brings a passion for mentoring and leading teams for success along with substantial experience in multifamily development and construction
EDUCATION •
Bachelor of Science, Construction Management, Ferris State University
•
MBA, Strayer University
QUALIFICATIONS/AWARDS •
State of Virginia Builders License
•
State of Maryland Builders License
•
Loudoun 40-under-40
•
Trainer for AIA Continued Education Certification for Light Gauge Framed Buildings
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Danette Stenta
SENIOR VICE PRESIDENT OF MARKETING DUTIES AND RESPONSIBILITIES •
Oversee marketing team and all marketing platforms for both multi-family and senior living verticals
•
Research and identify solutions to execute successful marketing, advertising and leasing strategies. Special focus on cutting-edge technologies both within and outside the industry
•
Establish marketing product stacks customized for individual properties and unique challenges and goals
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Manage overall brand development and maintain brand identity for corporate and individual residential apartment websites and marketing and advertising materials
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Develop pre-construction marketing materials including interior and exterior property renderings, floor plans, website, brochure and other appropriate marketing materials
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Audit and evaluate marketing mix of operating properties and create specific strategies and recommendations for negative trending assets
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Enhance resident retention efforts
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of experience in marketing, advertising and training, for class A, B and C urban and garden residential apartments, corporate suites and senior living communities
•
Marketing software: Yardi/RentCafe, Real Page Knock (CRM), prospect and resident chat and voice AI, SOCi, Community Rewards, Opiniion, Residesk, Engrain, Matterport, Updater and Meltwater
•
Brand development, management and lease up strategy
•
Part of the executive team that led the company to NMHC recognition as a Top 50 Manager and US Best Managed Company, sponsored by Deloitte Private and the Wall Street Journal for multiple and consecutive years
EDUCATION •
Bachelor of Arts, Michigan State University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMMERCIAL DIVISION Alex Wancier
VICE PRESIDENT, COMMERCIAL DIVISION DUTIES AND RESPONSIBILITIES •
Leasing and operational oversight for Beztak’s commercial portfolio, including office, retail and industrial assets
•
Oversight of the Beztak commercial operations team
•
Commercial acquisitions and new business developmen
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 18 years experience in commercial real estate, including finance, brokerage and operations
•
Extensive experience in repositioning distressed office and retail properties
•
Operated and marketed the sale of commercial properties in markets ranging from south Florida to western Montana
EDUCATION •
Bachelor of Arts in Political Science, Emory University
•
MBA with specialties in finance, consulting and MIS, University of Georgia’s Terry College of Business
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Dan McCoubrey SENIOR VICE PRESIDENT
DUTIES AND RESPONSIBILITIES •
Oversight of all Beztak owned assets throughout the U.S., totaling over 7,000 units
•
Directly responsible for all maintenance contracts for the residential management division
•
Works alongside our design, construction, operations, and marketing teams in new business developments
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 27 years of experience in property management,from day-to- day community operations to complete corporate oversight
•
Areas of expertise include both multi-family residential and commercial real estate management
•
Experienced in managing multi-million-dollar renovations and capital improvements
•
Responsible for preparation of operating budgets, ensuring monthly occupancy and delinquency goals are met, growing revenue, and controlling expenses to maximize cash flow potential
•
Strong knowledge of valuation analysis and financial analysis
•
Proven success managing large portfolios with multiple owners
•
Builds and maintains vendor connections
EDUCATION •
Bachelor of Business Administration, Business Management, Eastern Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Jason Kohler
EXECUTIVE VICE PRESIDENT, SENIOR LIVING DUTIES AND RESPONSIBILITIES •
Leads our best-in-class senior living division for Beztak, including our All Seasons brand
•
Works alongside our design, development, operations, and marketing teams to create world class service and accommodations for seniors
•
Responsible for the growth of our senior living portfolio and exceeding stakeholder expectations
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of progressive, seniors housing experience, from day- to-day community operations to complete corporate oversight
•
Ability to scale operations, systems and personnel to meet growing portfolio demands
•
Adept at handling investor relations, developing third party management relationships, coordinating new community onboarding and lease up of new developments
EDUCATION •
Bachelors of Science, Health Services Administration
•
Masters, Business Administration
•
Graduate Certificate in Long Term Care Administration
QUALIFICATIONS/AWARDS •
Licensed Nursing Home Administrator
•
Advisor, University of Florida’s Lifestyle Community Management degree program
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Adam Snyder
SENIOR VICE PRESIDENT DUTIES AND RESPONSIBILITIES •
Direct oversight of the senior living portfolio with locations in Michigan, Arizona and Florida
•
Actively involved in current and future growth of the senior living portfolio
KNOWLEDGE, SKILLS AND EXPERTISE •
20 years of experience in the senior living industry
•
Multi-site/multi-state senior living executive oversight for more than 1,500 units including: continuing care retirement communities, independent living, assisted living, memory care and assisted housing
•
10 years experience in the hospitality sector including country clubs, retail, fine dining restaurants and catering
•
Strong operational experience with special focus on performance improvement, financial operations, census optimization, resident satisfaction and employee engagement
QUALIFICATIONS/AWARDS •
Certified Assisted Living Director
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Certified Assisted Housing Manager
•
Post Acute Industry - Spirit of Innovation Award Winner (2013)
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Brian Ebner
SENIOR VICE PRESIDENT DUTIES AND RESPONSIBILITIES •
Direct oversite of over 7,000 units across the Southeast and Midwest regions
•
Development and implemented best practices property management organization by implementing policies and procedures for operations, leasing/marketing, maintenance, and talent mentoring and recruitment
•
Active participation in the growth of third-party management division
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 16 years of experience in multi-family/multi-site residential property management
•
Preparation of operating budgets, ensuring monthly occupancy and delinquency goals are met, growing revenue, and controlling expenses to maximize cash flow potential
•
Developed/monitored underwriting, due diligence of new development and acquisition of existing multifamily communities including urban, suburban garden style and mixed use
•
Collaborate with and advised third party owners on all property level activities and issues including purchase, repositioning, and ground up new construction
EDUCATION •
Bachelor of Arts, Bachelor of Science, Urban and Regional Planning, Michigan State University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Sarah Girand
SENIOR VICE PRESIDENT DUTIES AND RESPONSIBILITIES •
Oversight of Beztak multi-family third party managed properties throughout the United States totaling over 11,000 units
•
Development and Implementation of best practices for operations, leasing/marketing and maintenance
•
Focused on team talent growth and mentoring
•
Oversight of all levels of property performance including day to day operating procedures, financial reviews, marketing strategy, budget development, and potential for renovation/repositioning with all associated capital expenditure controls
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 25 years of expertise in multi-family property and asset management for both public traded REIT, 1031 Investment Program, and privately owned portfolios of over 20,000 units throughout the United States
•
Expertise in acquisitions and dispositions of properties including due diligence, proformas and evaluations
•
Expertise in ground up development projects as well as large repositioning of properties
•
Expertise in property strategy including tailored operating procedures by property type, financial reviews, budget development, review of property renovations and repositioning potential
•
Expertise in rolling out concurrent initiatives and business process improvements company wide including: BI initiatives, AI initiatives, revenue management, and smart technology
EDUCATION •
Bachelor of Arts in Business Administration, Dance, Oakland University
QUALIFICATIONS/AWARDS •
Michigan Real Estate License
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Lisa Golden
VICE PRESIDENT OF HUMAN RESOURCES DUTIES AND RESPONSIBILITIES •
Responsible for all areas within human resources including talent acquisition, strategic staff planning, compensation, health & welfare benefits, retention, performance development, and employee relations
•
In collaboration with the leadership team, responsible for developing and executing the organizations strategies
•
Lead the human resources team ensuring compliance with employment laws, company programs & policies, and positive operational partnerships
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of experience in human resources, concentrated in high-growth organizations
•
Directly involved in developing and executing strategies, programs and operational change essential to support business initiatives
•
10+ years’ experience and a proven HR leader and collaborator, focused on professional development, change management, and implementation of process & system efficiencies
•
Strong problem solver able to translate vision into actionable and effective value-added goals
EDUCATION •
Oakland University and DePaul University College of Commerce, studies focused in Human Resources & Communications
•
Human Resources Management Certification, University of California Santa Barbara
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Peter L. Odorico
VICE PRESIDENT OF DEVELOPMENT & ACQUISITIONS DUTIES AND RESPONSIBILITIES •
Sourcing and acquiring new development opportunities and sites for the company
•
Evaluating development and acquisition opportunities and opening up new geographic areas for the company
•
Conceiving, creating and implementing the development concept and plan
•
Overseeing the overall development process, including project conception, financial analysis, selection and management of third party professionals, through project completion
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 35 years of development experience as a partner with the Trammell Crow Company, as owner and founder of his own development company, and as a Senior level executive with the Arvida Company
•
Broad range of development experience across multiple product types, including multi-family, luxury condominiums and single family gated communities, retail, office and industrial product
•
Sourcing equity from multiple institutional equity sources as development partners, including well-known pension fund advisors and other equity funds, and overseeing the development and management relationship with them
EDUCATION •
Bachelor of Science, the U.S. Military Academy, West Point
•
Master of Business Administration, Stanford University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Lisa Yoo
VICE PRESIDENT OF TAX DUTIES AND RESPONSIBILITIES •
Responsible for all aspects of tax, estate planning, and insurance matters of the company
•
Oversees tax compliance, strategy and planning for corporate and partners
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 28 years of tax experience in corporate (C-Corporation and S-Corporation), partnership, individual, and multi-state
•
Experience in automotive, wholesale and distribution, franchise, manufacturing, real estate, retail, sports and entertainment sectors
EDUCATION •
Bachelors of Business Administration, University of Michigan
•
Masters of Science in Taxation, Walsh College
QUALIFICATIONS/AWARDS •
Certified Public Accountant (Michigan)
•
Member of American Institute of Certified Public Accountants
•
Member of Michigan Association of Certified Public Accountants
•
Member of Tax Executive Institute, Inc. (Detroit Chapter)
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Leigh Berkhoel
EXECUTIVE DESIGN PROFESSIONAL DUTIES AND RESPONSIBILITIES •
Create Innovative, functional and aesthetic designs that set the standard for residential living, help boost productivity, increase sales, attract customers, enhance living spaces and add value
•
Design, furnish and accessorize models, community buildings and other residential buildings
•
Ability to take a design from concept to completion and assist in the preparation of FF&E budgets and presentation drawings, oversee installations and respond to RFI’s in a timely manner
•
Define project requirements and develop design criteria
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 of experience in both residential and contract design, as well as visual merchandising
•
Skilled in budget management and value engineering product selections
•
Expertise in specifying building finishes, furnishings, and accessorizing environments
QUALIFICATIONS/AWARDS •
Bachelor of Fine Arts in Interior Design, Rocky Mountain College of Art and Design
QUALIFICATIONS/AWARDS •
HGTV Design Finals, Premiered January 2005
•
Corporate Events Specialist
•
Workplace Advisory Consultant
•
Design Manager
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Zachary Weiss
MANAGER, DEVELOPMENT & ACQUISITIONS DUTIES AND RESPONSIBILITIES •
Responsible for sourcing new acquisition and development opportunities across the United States and managing in-house development opportunities and special projects
•
Responsible for developing and implementing business plans and design strategies and concepts for new opportunities
•
Manages local and municipal approval processes
•
Responsible for sourcing and vetting institutional and joint venture equity partners and for organizing capital structure on acquisition and development opportunities
•
Coordinates decision-making and consensus between partners and financing, operations, marketing, and construction departments
•
Oversees management of acquisitions and development pipeline, as well as special projects
KNOWLEDGE, SKILLS AND EXPERTISE •
Oversaw development of over $400 million worth of multifamily mixed-use and senior housing projects
•
Broad range of real estate experience, covering operations, finance, and development
•
Emphasis on property operations, design, market analysis and financial feasibility
•
Two decades of experience in various aspects of the real estate industry, including at local and national firms related to real estate development and real estate finance.
•
Additional expertise in mortgage loan underwriting for Fannie Mae, Freddie Mac, FHA, CMBS, and Life Insurance Companies
•
Underwrote over $500 million in closed sales transactions
EDUCATION •
Bachelor’s Degree in Economics, University of Michigan
•
Bachelor’s Degree in History, University of Michigan
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
CORPORATE OFFICE
REGIONAL OFFICES
MICHIGAN
SOUTHEAST
Farmington Hills, Michigan 48334
Boca Raton, Florida 33431
31731 Northwestern Highway, Suite 250W 248-855-5400
1800 NW Corporate Boulevard, Suite 100 561-443-4300
SOUTHWEST
10950 North La Canada Drive Tucson, Arizona 85737 520-498-0098
beztak.com
BEZTAK SENIOR LIVING DIVISION Colette Belcourt
REGIONAL DIRECTOR OF OPERATIONS, SENIOR LIVING DIVISION DUTIES AND RESPONSIBILITIES •
Direct operational oversight of senior living communities based in Michigan and Alabama
•
Mentoring executive directors and community associates by providing resources, skills, and support needed to advance their careers and produce exceptional outcomes
•
Monitor day-to-day operations to ensure communities are striving for excellence in customer service, fine dining, financial performance, marketing, and employee development
•
Development and execution of each community’s annual strategic initiatives
KNOWLEDGE, SKILLS AND EXPERTISE •
8 years of operational experience in the residential senior living sector. Areas of expertise include hospice, skilled rehabilitation, memory care, and long-term senior living
•
Multi-site oversight of operations, regulatory compliance, licensure, quality assurance, recruitment & retention, skilled nursing, business development through marketing, customer service initiatives, and financial excellence
•
Extensive financial management experience with multimillion-dollar operating budgets. Focal points of proficiency include expense control, budget compliance, and occupancy-driven revenue growth
•
12 years of hospitality management and customer service experience
EDUCATION •
Master’s Degree of Science, Healthcare Administration
•
Bachelor’s Degree of Science, Healthcare Administration
•
Graduate Certificate in Long Term Care Administration
QUALIFICATIONS/AWARDS •
Licensed Nursing Home Administrator
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Lona Black
REGIONAL DIRECTOR DUTIES AND RESPONSIBILITIES •
Manages a portfolio of six conventional and LIHTC apartment communities
•
Engages with ownership to ensure the communities are operating to their maximum potential
•
Supervises a staff of 21 while providing ongoing training and support
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of property management experience
•
Extensive knowledge of housing compliance as it relates to the U.S. Department of Housing and Urban Development and Section 42 of the IRS
•
Experienced in conventional, Section 8, LIHTC, Public Housing, HOME, and HOPE VI Housing
QUALIFICATIONS/AWARDS •
National Affordable Housing Professional – Executive Level
•
Certified Occupancy Specialist
•
Specialist in Housing Credit Management
•
Fair Housing Compliance
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Bethany Bowers
SENIOR REGIONAL MANAGER DUTIES AND RESPONSIBILITIES •
Oversee portfolio of eight multifamily assets throughout Ohio
•
Drive a high-performance culture through proactive management by way of a matrix environment in order to deliver actionable plans to clients that are results-oriented
•
Support clients in the assessment of each property’s current position in the marketplace and in developing value enhancement strategies based upon these assessments
KNOWLEDGE, SKILLS AND EXPERTISE •
19 years of experience in directly managing a diverse portfolio of mixed use and multifamily properties including but not limited to lease up, repositioned and affordable assets
•
Directed portfolios exceeding 5,200 units throughout the midwest and southeast regions for institutional and private equity ownership groups
•
Extensive experience developing and maintaining a positive and productive team environment, providing guidance and motivation to maximize portfolio value and streamline reporting
•
Proficient in projecting real estate performance by understanding specific asset characteristics, interpreting historical operating results, and understanding local supply-demand fundamentals
EDUCATION •
Bachelor’s Degree in Communication Science, Ohio University
QUALIFICATIONS/AWARDS •
Licensed Real Estate Salesperson, Ohio
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Donna Braden REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversee multiple fee-managed residential properties in Tennessee, Mississippi, and Arkansas
•
Responsible for management and development of property managers of multifamily properties
•
Oversight of day-to-day operations of managed properties
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 25 years of experience in multifamily property management
•
Preparation of operating budgets and management of revenue growth and expense control
•
Oversight of multiple property renovations with budgets of $1-$3 million dollars
QUALIFICATIONS/AWARDS •
CAM Certification
•
Tennessee Real Estate License
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Jessica Daleo
REGIONAL MANAGER, FURNISHED HOUSING DUTIES AND RESPONSIBILITIES •
Direct oversight of the Furnished Housing Division
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years-experience in leasing, sales and management in multifamily communities
•
Provides training and support to onsite management teams
•
Skilled in client relations
QUALIFICATIONS/AWARDS •
Customer Service Award
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Joe Del Serrone
SENIOR DIRECTOR OF BRAND MANAGEMENT DUTIES AND RESPONSIBILITIES •
Lead world-class brand initiatives to ensure a consistent and compelling brand experience globally across the All Seasons communities
•
Assist with new developments and lead the training process for executive directors and key positions
•
Work with Beztak partners as a key contributor to the awareness of the All Seasons brand
•
Oversee the life enrichment program throughout the All Seasons portfolio
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of international hospitality experience in hotel general management and property management with an expertise in customer service
•
Responsible for the opening and lease-up of All Seasons of Birmingham while building and leading a top-performing team, optimizing resident satisfaction, overseeing daily operations and achieving 100% physical occupancy
•
Extensive experience in hotel management and proven track record of exceeding budgeted GOP by maintaining a high ADR and reducing operating expenses
•
Property management of Class A apartment communities with demonstrated experience in maximizing revenue and profit growth by exceeding occupancy and budgeted goals
•
Direct oversight of multi-unit residential communities with an expertise in creating budgets and improving workflow efficiency while decreasing operating costs
EDUCATION •
Sapienza Università di Roma, Italy
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Erica Dovitz
ASSISTANT VICE PRESIDENT OF MARKETING DUTIES AND RESPONSIBILITIES •
Responsible for overseeing the digital marketing efforts companywide
•
Manage the creation of full website design with outside design companies
•
Oversee the copy writing for websites and ensure content is monitored and updated regularly and as needed
•
Monitor Google Analytics and backend website analytics with the assistance of contracted vendors, ensuring successful campaigns
•
Manage, analyze, and execute implementation of SEO/SEM strategy – keeping pace with industry trends
•
Assure that the company stays on the cutting edge for all digital programs, software, and system integrations
•
Support sales and lead generation efforts
•
Present digital health analysis and recommendations to ownership and/or owner representatives
•
Craft and distribute corporate and property related press releases
•
Oversee the senior living Digital Marketing Manager
•
Direct the expansion of the senior living digital marketing effort using state-of-the-art systems
KNOWLEDGE, SKILLS AND EXPERTISE •
12+ years experience in digital marketing and communications
•
Areas of expertise include website production and design, copywriting, branding, social media, and public relations
•
Management, design, and production of responsive websites
•
Management, design, and production of marketing materials including brochures, videos, and stills
•
Adobe Creative Cloud Suite
EDUCATION •
Bachelor of Arts, Western Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Jerald Dunham
REGIONAL FACILITIES DIRECTOR DUTIES AND RESPONSIBILITIES •
Ensure execution of service-oriented brand standards across all communities
•
Responsible for managing asset preservation and resident satisfaction related to maintenance
•
Support all service operations including vendor relations
•
Oversee capital project planning and execution
•
Accountable for training and on-boarding education of service teams
•
Execution and completion of appropriate preventative maintenance plans
QUALIFICATIONS/AWARDS •
Over 25 years of experience in senior living facilities maintenance
•
10 years of experience in regional facilities maintenance
•
Over 20 years of experience as a licensed residential builder - Michigan
•
Awarded Corporate Director of the Year on two different occasions
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Jami Fields
SENIOR REGIONAL MANAGER DUTIES AND RESPONSIBILITIES •
Oversee portfolio of nine multifamily assets throughout Kentucky, Illinois and Indiana
•
Recruit and build strong teams to ensure stabilization and profitability of the communities
KNOWLEDGE, SKILLS AND EXPERTISE •
19 years of experience in managing a diverse portfolio of properties
•
Extensive experience mentoring and developing associates
•
Experienced in managing A, B and C properties throughout the mid-west and southeast with a focus on repositioning underperforming assets
•
Proven success in increasing market rents, controlling expenses and overall increasing NOI
•
Successfully executed strategic collection campaigns to decrease delinquency and maximize income month over month
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Priscilla Garcia REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Direct portfolio oversight of multi-family units in Arizona and Tennessee
KNOWLEDGE, SKILLS AND EXPERTISE •
15+ years’ experience in the property management industry
•
Specializes in multi-family portfolios
•
Direct oversight of multi-million dollar renovations
•
Experience with range of assets including HOA, market rate and affordable housing
•
Strength in administration, personnel, budgeting, occupancy control, compliance and relations
•
Fluent in Spanish
QUALIFICATIONS/AWARDS •
Licensed Real Estate Salesperson – Arizona
•
Operational Excellence Award 2014
•
Management Associate Award 2014
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Lillian Granderson REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Manages a portfolio of nine apartment communities which encompasses tax credit and conventional
•
Engages with ownership to ensure the communities are operating to their maximum potential
•
Supervises a staff of 25 and provide training and support
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of property management experience
•
Extensive knowledge of housing compliance as it relates to the U.S. Department of Housing and Urban Development and Section 42 of the IRS
•
Experienced in Section 8, tax credit, conventional, student and commercial leasing
QUALIFICATIONS/AWARDS •
Certified Occupancy Specialist
•
Certified Leasing Professional
•
Fair Housing Compliance
•
Registered Apartment Manager
•
Housing Certified Compliance Professional
•
Specialist in Housing Credit Management
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Julius Hagan
FACILITIES DIRECTOR, FEE MANAGED DIVISION DUTIES AND RESPONSIBILITIES •
Oversees the overall operations of the facilities department for the Fee Managed Division
•
Trains, develops and mentors service managers to exceed company standards
•
Actively participates in planning and implementing the facilities portion of new hire orientation
KNOWLEDGE, SKILLS AND EXPERTISE •
10+ years in property maintenance industry
•
Proficient in troubleshooting and problem-solving in all aspects of property maintenance
•
Facilitates and leads all due diligence walks for new acquisitions
•
Completes quarterly site facilities inspections to ensure company standards are being met
•
Extensive experience in repositioning the functionality of on-site maintenance departments
QUALIFICATIONS/AWARDS •
Construction electricity certified
•
EPA 608 certified
•
EPA lead certified
•
Service Associate Award, 2014
•
Team Spirit Award, 2014
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Darryelle Heard REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversee portfolio of multiple multifamily assets in Michigan and Ohio
•
Ensure daily operation of communities translate to profitability for ownership groups
•
Recruitment, training and development of team members, creating stabilization in team member growth that drives strong financial results
KNOWLEDGE, SKILLS AND EXPERTISE •
10 years of experience in multifamily industry
•
Experience with rebranding and remarketing assets to optimize their overall potential
•
Vast background in mentoring, leading and training tomorrow’s leaders
•
Ability to forecast financials and market trends leasing to strategic recommendations for success for our clients
•
Successful in maintaining and increasing NOI year after year
•
Creating, implementing and maintaining capital improvement plans and execution
•
Reporting on asset performance, project status and budget variances to ownership on a weekly, monthly and annual basis
•
Involved in the MIT program designed to train and develop existing managers
•
Operated as a training specialist in southern market
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Brian Huhn CONTROLLER
DUTIES AND RESPONSIBILITIES •
Support most aspects of accounting management
•
Assist in financial statement preparation and review
•
Research accounting issues for compliance with generally accepted accounting principles
•
Assist in preparation of budgets and forecasts
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 10 years experience working within the real estate industry
•
Experience in management transitions
•
Year-end oversight with outside CPA firms
•
Working knowledge of construction accounting and job costing
EDUCATION •
Bachelor of Business Administration, Finance, Western Michigan University
•
Masters of Accountancy, Walsh College
QUALIFICATIONS/AWARDS •
Certified Public Accountant
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Meghan Knoll REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversee portfolio of multiple multi-family assets in Michigan and Indiana
•
Ensure daily operation of communities translates to profitability for ownership groups
•
Recruitment, training, and development of team members, creating stabilization and team member growth that drives strong financial results
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 13 years of experience in the multi-family industry
•
Experience with rebranding and remarketing assets to optimize their overall potential
•
Vast background in mentoring, leading, and training tomorrow’s leaders
•
Extensive knowledge in market-rate, Class A mid-rise and high-rise, mixed-use, and off campus student markets
•
Ability to forecast financial and market trends leading to strategic recommendations for success for our clients
•
Successful in maintaining and increasing NOI, year-over-year
•
Creating, implementing, and maintaining financial budgets including capital improvement plans and execution
•
Reporting on asset performance, project status, and budget variances to ownership on a weekly, monthly, and annual basis
•
Proficient in repositioning poor performing assets by increasing physical and economic occupancy, reducing expenses and increasing resident retention, thus increasing an asset’s net operating income
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Jessica Koch REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Overseeing multiple fee managed residential properties in Ohio
•
Responsible for management and development of property managers with direct oversight of on-site team recruiting, training, and day-to-day operations
•
Communicating with ownership regarding maximizing their asset and reaching full NOI potential
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 18 years experience in the property management industry, having focused on multi family, single family, affordable housing, and student housing
•
Managed portfolios across northeast Ohio of up to 2,500 units
•
Specializing in aggressive lease ups, new acquisitions, and capital projects & renovations up to 9 million
EDUCATION •
Bachelor of Science in Business Administration, University of Central Florida
QUALIFICATIONS/AWARDS •
CAM certification
•
Real Estate License - Florida
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Erin Kosinski
SENIOR REGIONAL MANAGER DUTIES AND RESPONSIBILITIES •
Responsible for overseeing a portfolio that includes 3,201 Beztak owned units, including a motel in Ann Arbor
•
Direct oversight and owner’s advocate for six multi-family assets, one personal home, one motel, management personnel and the site teams
KNOWLEDGE, SKILLS AND EXPERTISE •
Directly involved in several successful lease-ups & renovation projects, overseeing the construction work being completed, as well as being hands on with stabilizing occupancy
•
Over 15 years of experience with managing Class A multi-family rental communities: to include budgeting, executing capital projects, and overseeing financial performance
•
Developed an internship program for learning all facets of the site, from leasing to management
•
Assisted with the launch & trial of Happy Co. and VERO. Created training manual for Happy Co.
•
Hands on with planning employee appreciation events, including boosting morale amongst our on-site professionals and team building with our corporate employees
•
Over 5 years of experience as a professional mentor for managers and executive managers in training
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Michael MacDonell
CORPORATE DIRECTOR OF SALES AND MARKETING DUTIES AND RESPONSIBILITIES •
Oversees sales and marketing of the senior living portfolio with locations in Michigan, Arizona, and Florida
•
Development and implementation of all sales and marketing training protocols and programs to maximize revenue growth
•
Create and execute innovative advertising campaigns and market research to position our legacy and new development communities for success
•
Ensure partnership between operations and sales to ensure revenue targets are met through quantifiable outcomes that increase inquiry traffic and improve conversion ratios
KNOWLEDGE, SKILLS AND EXPERTISE •
18 years of experience in the senior living industry
•
Extensive experience with all stages of new development in independent living, assisted living, and memory care
•
Multi-site/multi-state oversight of senior living sales and marketing for more than 1,500 units including independent living, assisted living, and memory care
•
Strong healthcare background that has combined both sales and operational experience with special focus on sales implementation and execution to meet and exceed revenue goals
QUALIFICATIONS/AWARDS •
Certified Senior Advisor
•
Licensed Real Estate Salesperson – Michigan
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Mallory Malloy
DIRECTOR OF TRAINING & ASSOCIATE DEVELOPMENT DUTIES AND RESPONSIBILITIES •
Oversee Beztak training programs such as executive manager program, manager in training, service manager in training, and mentorship program
•
Develop and manage job specific training programs and resources such as job skills checklists, onboarding training guides, customer service training, and new program rollouts for the company
•
Partner with company leaders to identify and develop company training opportunities
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 10 years’ experience in developing and implementing curriculum based on standards
•
Ongoing training and monitoring of all HRIS and LMS
•
Adept in gap analysis, identification of needs, and development of training materials
EDUCATION •
Bachelor of Arts, Secondary Education, Michigan State University
•
Bachelor of Arts, History, Michigan State University
•
Master of Arts, Education/Training & Development, Central Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Hailee McCririe REGIONAL DIRECTOR
DUTIES AND RESPONSIBILITIES •
Oversees a mixed-use portfolio in Mid-Atlantic and Midwest region consisting of both urban and suburban communities
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 10 years of experience in multi-family
•
Experience in a variety of mixed-use developments in both urban and suburban markets ranging from Class A to Class C product
•
Direct involvement managing multiple urban new-construction and renovation lease-ups with extensive engagement in the development process
EDUCATION •
Bachelor of Arts, Finance, Michigan State University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Justin Miller
SENIOR REGIONAL MANAGER DUTIES AND RESPONSIBILITIES •
Budgeting and financial reporting for clients’ assets
•
Responsible for the operations of client’s assets within region
•
Direct oversight of property managers and their site staff at each property within region
•
Assist with due diligence and new property transitions
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of experience within property management and a licensed real estate agent for 10 years
•
Experienced in many Ohio markets as well as other midwest markets and northern California with market rate, affordable housing, senior living and commercial property management
QUALIFICATIONS/AWARDS •
Business Management & Accounting, North Central State College
•
Real Estate, Hondros College
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Nicole Nebling REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Direct oversight of multiple third-party managed properties located in Arkansas, Mississippi, and Florida
•
Responsible for financial analysis, development, and execution of client asset management strategies
•
Ongoing contribution in future growth of the third-party portfolio
•
Actively recruit, develop, and mentor associates, ensuring effective skills to further their careers within the company
KNOWLEDGE, SKILLS AND EXPERTISE •
Effectively managed diverse portfolios including conventional, affordable, Section 8, and rural development properties
•
Effectively repositioned underperforming assets by increasing net operating income, physical occupancy, economic occupancy, and resident retention
•
Extensive background in implementing forward-thinking marketing strategies to increase occupancy and exceed budget expectations
•
Extensive direct oversight of multi-million dollar renovations with a focus on repositioning assets
EDUCATION •
Associates of Arts Degree, Honors Program, Arkansas State University
QUALIFICATIONS/AWARDS •
Licensed Real Estate Salesperson - Arkansas
•
Notary - Arkansas
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Dan Novak
CORPORATE DIRECTOR OF FOOD & BEVERAGE, SENIOR LIVING DIVISION DUTIES AND RESPONSIBILITIES •
Ensure a fine dining experience is provided in all senior living properties including team member training, menu development, bar operations and procurement of food, equipment and supplies
•
Oversight of financial performance and customer satisfaction for food and beverage in senior living portfolio
•
Ensures compliance with all local, state and federal regulations to ensure safe and sanitary conditions are maintained in food and beverage departments
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of experience in senior living food and beverage management
•
Nine years in regional food service management including nursing homes, assisted living, memory care, independent living and life plan communities
•
Retail management of cafés, multiple licensed restaurants and sundries stores within the senior living industry
•
Skilled with dining brand and systems development and implementation
•
Experienced project lead for new food and beverage openings, including regulatory and code compliance and licensing
•
Proven success with revenue growth, budgeting and budget compliance, regulatory compliance and management
•
Special focus on life plan communities and development of upmarket dining experiences
EDUCATION •
Associate of Arts, Oakland Community College Culinary School, Farmington Hills, MI
•
Bachelor of Arts, Wayne State University, Detroit, MI
CERTIFICATIONS •
HAACP Certified
•
ServSafe Certified
•
TIPS Certified
•
Allergen Certified
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Lori Panaro
REGIONAL DIRECTOR OF OPERATIONS DUTIES AND RESPONSIBILITIES •
Direct operational oversight of the senior living portfolio in Arizona and Florida
•
Actively involved in mentoring all associates by providing the resources, skills and support needed to advance their careers and produce exceptional outcomes
•
Oversight of the day-to-day operations with efficient communication skills
•
Work closely with the executive directors to evaluate, and improve opportunities for growth in the market
KNOWLEDGE, SKILLS AND EXPERTISE •
20 years of experience in the senior living industry
•
In-depth knowledge of independent, assisted living and memory care licensed residential communities
•
Controlling expenses to maximize the revenue
•
Multi-state oversight in operations, market research, strategy, licensure and compliance, quality assurance, risk management, construction, and new business startups
•
Proficient in analyzing financial statements and budgeting to increase net operating income
•
Diagnosing opportunities at the community and formulating effective solutions
•
Strong knowledge of state specific regulations
•
Expert in quality driven metrics
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Erica Patterson
CORPORATE DIRECTOR OF CLINICAL COMPLIANCE DUTIES AND RESPONSIBILITIES •
Assess and evaluates clinical services in assisted living and memory care areas of the communities to identify opportunities of clinical improvement
•
Drives clinical outcomes, assist with clinical policy and procedures, completes mock surveys and plan of corrections on an as needed basis, while complying with state regulations as well as standards of care
•
Collaborate with executive directors in reviewing candidates for clinical management positions
•
Work together with in-house home health agencies to ensure independent living residents are receiving services aligned with All Seasons brand standards
KNOWLEDGE, SKILLS AND EXPERTISE •
Patient-focused, collaborative nurse leader with 25+ years of experience in the senior living industry with excellent leadership and organizational skills in a clinical setting
•
Extensive background as a nursing director responsible for the overall quality of care of 150+ seniors in skilled nursing, assisted living, and memory care
•
Strong understanding of regulatory compliance that equates to consistent execution of policy and procedures and standards of practices resulting in great survey results
•
Well versed in the person-centered approach model to foster a holistic experience amongst seniors specifically those with memory loss
QUALIFICATIONS/AWARDS •
Certified Infection Preventionist
•
Certified ‘Train the Trainer’
•
Certified Dementia Practitioner
•
Certified Infection Preventionist
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Christine Renshaw REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversees multiple assets in Michigan, Ohio, & Indiana
•
Recruiting and mentoring associates
KNOWLEDGE, SKILLS AND EXPERTISE •
Managing product for multiple owners and interested parties with varying goals and targets
•
Rebranding assets through capital investment and multi-million dollar unit renovations
•
Effectively repositioned underperforming assets by implementing marketing strategies to increase occupancy
•
Contributed to the success of on site operations including collections, bad debt, renewal retention, and resident satisfaction
•
Successful in mentoring and training of associates, resulting in improved financial performance
EDUCATION •
Bachelor of Science in Health Science, Central Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Dawn Riecher REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversee a portfolio of five multi-family residential properties
•
Responsible for the overall performance through increased physical and economic occupancy, strategic marketing, expense control, team development and implementing best industry practices
•
Develop, coach and cross train associates by providing the resources, tools, and support needed to advance their career
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of experience in the property management industry
•
Proven success managing all aspects of multi-family assets including budget planning, contract negotiations, capital projects and resident relations
•
Proficient in analyzing financial reports and budgeting to increase net operating income and overall financial performance
•
Strategic thinker with proven success increasing financial performance by increasing net operating income, both physical and economic occupancy as well as resident satisfaction
•
Strong operational experience with extensive knowledge of all onsite operations including accounts receivable, accounts payable, purchasing, resident retention, marketing, budget preparation, capital projects, associate recruitment, training and performance concerns as well as resident engagement
•
Collaborated on a robust new hire training program along with mentoring of team members
•
Effectively managed several multi-million dollar renovation projects that consisted of occupied apartments
•
Direct involvement and oversight of several common area conversions to new amenities which include: pickleball and sand volleyball courts, fitness center, mail kiosk station, outdoor grilling kitchen as well as picnic style grilling areas
•
Achieve and maintain REAC compliance at multiple assets
QUALIFICATIONS/AWARDS •
Winner of the 2023 Beztak Excellence in Leadership Award
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Peter Richardson
REGIONAL DIRECTOR OF OPERATIONS, SENIOR LIVING DIVISION DUTIES AND RESPONSIBILITIES •
Direct oversight of the operations and sales efforts of three Michigan communities to include 431 units & over 150 team members
•
Work closely with community teams to ensure fiscal responsibility as it pertains to expense management, revenue growth, and maximizing NOI
•
Monitor and implement best practices and standards to ensure communities are operating within the expectations of the All Seasons brand
KNOWLEDGE, SKILLS AND EXPERTISE •
Ensuring occupancy and business development growth within multisite responsibilities
•
Budget management to maximize NOI opportunities and operating margins
•
Strategic planning & analysis to ensure execution of KPIs.
•
Strong communication skills which result in successful coaching/ mentoring of team members and mutual respect with peers and ownership groups
EDUCATION •
University of Michigan – Flint, Bachelor of Arts in Criminal Justice
QUALIFICATIONS/AWARDS •
Arizona Board of Examiners of Nursing Care Institution Administrators & Assisted Living Facility Managers
•
Licensed Nursing Care Institution Administrator #01703
•
Certified Assisted Living Facility Manager #10607
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES William Secinaro
DIRECTOR OF INSURANCE & RISK DUTIES AND RESPONSIBILITIES •
Structure, negotiate, purchase and manage risk and insurance programs
•
Identify and analyze exposures to loss to determine appropriate risk control and financing alternatives
•
Manage safety and loss control processes and procedures
•
Oversee claims investigation and adjudication
•
Facilitate business continuity planning and execution
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 30 years of experience in insurance, with a focus on risk management and human resources consulting
EDUCATION •
Bachelor of Arts in Economics, University of Michigan
QUALIFICATIONS/AWARDS •
Certified Insurance Counselor (CIC)
•
Associate in Risk Management (ARM)
•
Licensed Property-Casualty, Life and Health Agent
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK FEE MANAGED DIVISION Renee Sheena REGIONAL MANAGER
DUTIES AND RESPONSIBILITIES •
Oversee portfolio of multiple multi-family assets in Michigan urban and suburban markets
•
Responsible for financial analysis, growth, and execution of client asset management
•
Recruitment, development, and mentoring of associates ensuring effective skills for growth and advancement
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 14 years of experience with multi-family/multi-site residential property management
•
Experience with Class A communities including high rise, mixed use, lease up, luxury senior living and student housing
•
Direct oversite of multi-million-dollar renovations and development of new construction
•
Managed fiscal operations, including budget implementation, expenditures authorization, and financial accounting and reporting
•
Evaluate monthly financial statements and compilation of ownership level variance reports
•
Develop and execute comprehensive capital improvement plans
•
Responsible for full cycle recruiting, training, developing, and mentoring
EDUCATION •
Bachelor of Science, Wayne State University
QUALIFICATIONS/AWARDS •
License Real Estate Salesperson – Michigan
•
Kingsley Excellence Award for Resident Satisfaction
•
Excellence Service Award
•
Participant with Beztak Leadership Program
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Jordan Smarch
DIRECTOR OF INFORMATION TECHNOLOGY DUTIES AND RESPONSIBILITIES •
Oversees and maintains the IT infrastructure and day to day duties of tech support team
•
Directly responsible for planning and implementing the company’s IT initiatives
KNOWLEDGE, SKILLS AND EXPERTISE •
Areas of expertise include mentoring new technicians, providing strategic solutions to technical issues, and standardizing policies and procedures
•
15 years of experience in information technology
•
Data security and backups, network infrastructure, mobile device management, VOIP systems, 365 administration, and cloud storage solutions
EDUCATION •
Bachelor of Science, Information Technology, Central Michigan University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK SENIOR LIVING DIVISION Natalie Stringer
DIRECTOR OF ARTISTIC AND INTELLECTUAL PLANNING DUTIES AND RESPONSIBILITIES •
Creation and quality control of the artistic and educational programs of All Seasons luxury senior living communities in Michigan, Arizona, and Florida
•
Establishment and maintenance of relationships with leading international artists and educators
•
Collaboration with onsite teams to ensure successful implementation of artistic initiatives and events
KNOWLEDGE, SKILLS AND EXPERTISE •
10 years’ experience working in creative theatre production, nonprofit administration, artistic programming, event production and project management
•
Contracting diverse artistic mediums and personnel; including visual and performing artists, musicians, speakers, educators, historians, film makers, authors, participatory workshops, and interactive media to support and increase the capacity of artistic and cultural practice
•
Development, implementation, participatory action research and evaluation of new programs
•
International Theatre Facilitation for Development & Reconciliation
EDUCATION •
Master of Arts in Applied Theatre, City University of New York, School of Professional Studies
•
Bachelor of Arts, Magna Cum Laude, Seattle University
QUALIFICATIONS/AWARDS •
Malave Leadership Academy; Congressional &Vice-Chancellors Excellence in Leadership Awards
•
Fine Arts Award, Interlochen Arts, MI
•
Actors’ Equity Association
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Candice Thom
DIRECTOR OF RECRUITMENT DUTIES AND RESPONSIBILITIES •
Oversees the training and development of Beztak’s recruitment team
•
Full cycle recruiting for our corporate offices
•
Partner with organization leadership to development company recruitment strategy
•
Ensure compliance with federal, state, and local employment laws and regulations as well as company policies
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 10 years’ experience in human resources and recruiting
•
Successful in attracting and retaining top talent
EDUCATION •
Bachelor of Science, University of Michigan – Dearborn
•
Master of Science, Human Resources Management and Organizational Development, Eastern Michigan University
QUALIFICATIONS/AWARDS •
Certified Professional, Society of Human Resources Management
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK COMPANIES Tara Thomas CONTROLLER
DUTIES AND RESPONSIBILITIES •
Oversees the training and development of accounting staff and delegate duties and authority to meet departmental and organizational goals
•
Manages month end close process and financial reporting
•
Assists in preparation of the annual audits
•
Manages third party property accounting portfolio
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 16 years of experience in accounting for property management
•
Strong knowledge of Yardi, MRI, and Timberline property management software systems
•
Transitioning of new properties - bank set ups, credit card set ups, trial balance uploads, settlement statements
•
Experience in treasury management
QUALIFICATIONS/AWARDS •
Bachelor of Business Administration, Accounting, Eastern Michigan University
•
Masters of Business Administration, Business Management, Wayne State University
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.
BEZTAK PROPERTIES Delbert Weaver FACILITIES DIRECTOR
DUTIES AND RESPONSIBILITIES •
Oversees facility operations across all Beztak owned multi- family communities
•
Responsible for full oversight and financial management of large scale capital improvements
•
Accountable for quality and cost control of all contracted maintenance work
KNOWLEDGE, SKILLS AND EXPERTISE •
Over 20 years of multi-site project management and oversight of all phases of multimillion-dollar construction and renovation projects
•
Successful in contract negotiation to assure ownership achieves expected project returns
•
Proven success in delivering a high-quality product and maintaining customer satisfaction
•
Strength in personnel, budget, contract, and time management
QUALIFICATIONS/AWARDS •
Licensed Real Estate Salesperson – Arizona
•
CPO certified
•
HVAC certified
•
OSHA certified
BEZTAK | EXCELLENT. ETHICAL. EFFECTIVE.