THE NEWELLS KEMPSTON

Key Facts

Retirement living is inspired living at The Newells. In this welcoming community, we aim to offer all our homeowners a high standard of living, quality communal facilities and excellent levels of service.

To enable Adlington to provide these, we have two charges. There is a monthly Service and Well-being Charge, which covers all day-to-day operations and maintenance, 24/7 on-site team, catering services and building management.

The second is a Communal Facilities Fee for the provision of the extensive communal facilities on offer, together with a long-term refurbishment and replacement programme to keep the building in tip top condition at all times. The Communal Facilities Fee also allows us to guarantee that the Service and Well-being Charge will never rise by more than the Retail Price Index (RPI), giving you peace of mind that your monthly bills will remain affordable.

This ensures that homeowners at The Newells enjoy first-class facilities today and in the future, and that resale values are maximised.

Service and Well-being Charge

All our homeowners contribute monthly to a Service and Well-being Charge to cover services such as:

• A restaurant* with on-site chef offering freshly prepared meals

• Communal cleaning, estate management and upkeep of the landscaped gardens

• External window cleaning, including all individual apartments

• Water usage and buildings insurance

• 24-hour on-site support team, 365 days a year, in case of emergency, with a discreet emergency call system installed in each apartment

Our on-site management team are always available to homeowners and check on their wellbeing, liaise with family and professional services as required. They also organise a full calendar of social events and activities.

Approximate weekly Service & Well-being Charge 2023/24

The Service and Well-being Charge is reviewed annually. Should there be any future increase, it will be capped in line with the Retail Price Index (RPI) or the Annual Earnings Index (AEI), whichever is the higher, for the duration of the ownership of your apartment. So you can be secure in the knowledge there will be no large, unexpected price increases.

It is important to point out that payment of the Service and Well-being Charge has to continue even if the apartment is vacant, as it is proportioned between all apartments in order to maintain the high standard of service.