2 minute read

Don’t spend marketing money if you can’t answer your new patient calls

Clear Admin People’s NEW Afterhours and Overflow Virtual Reception team means that you’ll capture every new patient enquiry from your marketing efforts and enjoy the extra practice revenue they bring. This is vital if you consider that the average lifetime value of a dental patient is up to $45,000 according to Dr Mark Costes from True Dental Success.

SO, BEFORE YOU SIMPLY INCREASE YOUR MARKETING AND ADVERTISING SPEND CONSIDER THIS:

• Many dental practices spend $50 to $150 per day on marketing. That’s up to $4,500 per month!

• The average dental practice in Australia misses 35% of their new-patient inbound calls.

• Out of the 65% of calls that are answered, less than half are converted to a first appointment.

• From under $12 per day, Clear can make sure all your new patient inquiries are responded to.

POORLY MANAGED INBOUND CALLS CREATES EXPENSIVE MARKETING! cost per new patient no missed calls 35% missed calls

Unfortunately for most practices, a large percentage of this money is going to waste because so many enquiries are left without a timely or professional response.

35% more expensive

The average practice in Australia misses 35% of their new patient inbound calls. Practices that optimise their new patient experience benefit from lower marketing costs.

If someone called your practice last night at 7pm, does anybody in your practice get notified? Does anyone in your team have the task of managing after hours enquiries made by phone, email or social media and responding in the morning? Quite often, that’s too late and they have already booked in somewhere else.

CLEAR ADMIN PEOPLE HAS THE SOLUTION!

We’re launching a new Virtual Reception Service that starts from under $12 per day. Our After Hours and Overflow Virtual Reception Team can provide you with the extra support you need to turn your after hours and overflow enquiries into loyal, profitable patients. More than just an answering service, our team can respond to all your phone, email and social media enquiries professionally. We know the dental industry from the inside out.

WE HAVE THE TEAM, THE TECHNOLOGY AND THE SYSTEMS TO GET THIS SERVICE OPERATIONAL FOR YOUR PRACTICE WITHIN DAYS IN 2023.

BREAK FREE

For practices that want to break free from the constant demands of inbound calls during business hours.

Under $12 per day

BREAK FREE PLUS

For practises that want to break free from the costs of missed calls, 7 days per week with after hours support.

Under $36 per day

BREAK FREE PREMIUM

For practises that need constant support from 7am to 9pm with virtual reception and outbound patient follow up calls too.

Under $73 per day

Clear Admin People provides remote dental admin to dental practices around Australia. Based in Perth, Clear does resourcing differently. Our people work inside your business from the outside, to get the work you need done, done. Our staff are based offshore but they are an integral part of your team. With experts across a range of admin tasks, we have the right people, right now. We care about your business as if it were our own.

Break free from missed inbound patient enquiries. Call us at 1300 200 269 for a ten-minute chat and let’s work together to help your business to grow.

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