E-Book: 2021 Guide to Secure Remote Users

2021 Guide to Secure Remote Users HOW TO IMPROVE NETWORK OPERATIONS, SECURE & COLLABORATE FOR THE FUTURE

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Contents 8

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2020 Challenges

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What Companies Are Looking For in 2021

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Networking Trends

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Identifying the Right Collaboration Solution

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Security

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Over the last year, companies around the globe rapidly deployed remote users with essentially little to no preparation. Following 2020, 72% of organizations expect greater resilience and agility to be byproducts of the pandemic experience (6).

These are the 2020 lessons and 2021 solutions to secure users from anywhere, improve collaboration, and how to extend your network for remote users and employees returning to the office.

Networking

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Collaboration

“PWC COVID-19 CFO PULSE SURVEY,” PWC, 2020

Security

2020 Challenges

The abrupt shift towards massively supporting remote workers created unique challenges. Putting a sudden strain on both your security and IT teams tasked with quickly providing support for an unprecedented number of offsite workers and their devices — without compromising security.

Security Security is the biggest challenge for IT professionals (7), and the number of cyberattacks increased in 2020.

Communication Communication, meetings, and online events can be a challenge without a single, secure, and automated system.

Managing Devices Complexity is the enemy. Businesses are looking for easy-to-deploy and manage solutions that will fend off cyberattacks.

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“TECHVALIDATE SURVEY,” CISCO SEPTEMBER 2020

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What Companies Are Looking For in 2021

In 2021, companies should be considering simple, scalable, integrated solutions

Securing access to the company network on a company or personal device.

that enable users to securely access their network, work on any device from anywhere,

Instant connection on any device and host a meeting or event online.

connect with their team, and remotely manage all devices.

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Manage your users, devices, and protect your business.

Networking Trends

Successfully navigating future disruptions requires IT leaders to adopt a new mindset.

1. Most organizations are realizing that new, more flexible approaches to work will become a permanent reality for their employees.

2. Countless companies are in the process of boosting existing services such as video conferencing and location-based Wi-Fi to adapt their current environments to new demands.

3. IT leaders are using cloud services as a means of improving business resilience in the wake of the global pandemic. Increased adoption of a multicloud model enables these companies to reduce costs, increase flexibility, and protect against and spread the risk of catastrophic failures 4. Half of network professionals recognize network automation as a critical requirement for ensuring continued service and performance during a disruption.

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5. Now that the majority of networked transactions either emanate from—or terminate outside of—the traditional enterprise network, NetOps teams need visibility and analytics for the public networks they are connected to as well.

7 OUT OF Organizations experienced at 10 least one severe crisis in the last 5 years (5)

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“PWC GLOBAL CRISIS SURVEY 2019,” PWC, 2020

Networking Trends

Companies need a networking solution that: Simplicity at scale Centralized provisioning and management along with zero-touch onboarding of wired and wireless devices for remote networks.

Optimized experience Seamless connectivity and application experience with flexible remote workforce network solutions.

Secure workforce Extending your corporate-grade policy and segmentations into the home or micro-office for a secure remote workforce.

Workplace safety Helping to provide a trusted and healthy environment for employees and guests, using network insights and location-based services.

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Building a More Scalable Networking Infrastructure You need a networking solution that secures your remote workforce and provides a trusted workplace experience using a intent-based networking portfolio.

Offer flexible, secure remote access for an uninterrupted employee experience Stay productive by connecting your distributed workforce to collaborate effectively Optimize every application experience with real-time performance monitoring

Identifying the Right Collaboration Solution

The success of a flexible hybrid workforce hinges upon preparation, collaboration, and empowerment.

All-in-one solutions reduce unnecessary overhead Most enterprises rely on an average of seven different collaboration platforms (2). Relying on multiple tools adds expense, complexity, and confusion. Companies can reduce headaches and reduce expenditure by moving communication to one platform.

Secure Communication No matter how you work or where you work, companies should be able to connect with their team and host without compromising on must‑have features, especially security. Because remote work and online events will continue to be the norm in 2021, businesses need strong encryption, compliance visibility, and control for every message, file share, and meeting.

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Seamless integration with the work tools you use every day The right collaboration solution should not create more work for users and IT managers, but rather easily integrate with existing tools.

Consider solutions that create seamless workflows, reduce appswitching, and provide new innovations for your remote environment.

94%

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of workers want better WFH collaboration experiences (3)

“WHERE DOES WORK GO FROM HERE?,” CISCO, 2020

Security

Increased spending does not always translate into greater security capability and confidence (4). Your IT team needs control of and comprehensive visibility into your network traffic. With this increased control, your IT team can identify and mitigate risks before they become threats. » Secure work rom anywhere on any device » Verify user identities and establish device trust » Corporate resources from remote locations » Defend users and devices from threats while on or off the network

81%

of breaches involve compromised credentials

“THE SECURITY BOTTOM LINE: HOW MUCH SECURITY IS ENOUGH?,” CISCO, OCTOBER 2019 4

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Security

Five tips to enable a remote workforce securely

1. Educate your workforce to embrace secure WFH practices 2. Verify the person is who they say they are 3. Enable secure access from anywhere 4. Defend against security threats at any entry point 5. Secure your assets now and for the future

97%

of organizations in America made changes to their cybersecurity policies to support remote working.

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Security

Most organizations do not think they can afford the security they need and increased spending does not always translate into greater security capability/confidence (4). So, how do you know what is right for your business?

What to consider for 2021 security Network security: Firewalls and zero trust for the workplace User and endpoint protection: Zero trust for the workforce with endpoint, mobile, and email security Cloud edge: A broad set of visibility, control, and security functions as a cloud service Application security: Zero trust for workloads with microsegmentation Threat intelligence: Malware analysis and feeds Trust verification: User authentication and device posture assessment Security analytics: Collection, categorization, and analysis of data in real-time to detect anomalies and advanced threats Security services: Managed detection and response

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Is Your Business Ready for 2021?

Pre-COVID, only 19% of organizations from Cisco’s survey had more than half of their workforce working remotely, compared to 62% now.

Secure collaboration Connect, communicate, and collaborate securely and reliably with cloud-based meetings, messaging, and calling solutions.

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Remote worker security Protect your people and devices with a scalable and integrated security solution, including multi-factor authentication, VPN access, and breach defense.

Remote network hardware Securely and reliably extend your corporate network into the home or micro-office.