DATA SHEET
Proactive Cisco Services
Need More Visibility into Your Cisco Environment? Keeping a large-scale, fully loaded Cisco shop up and running takes all of the data center manpower and expertise you have available. But, your in-house resources are already stretched thin, and your IT team doesn’t have access to the real-time data needed to optimize your environment. As a result, critical time windows for hardware upgrades and contract renewals might go by unnoticed.
You need a better view into your Cisco assets.
Revolutionize the “Break-Fix” Mentality The Cisco SMARTnet Total Care (SNTC) portal is a free IT asset management system that grants Cisco customers a detailed “insider view” into their infrastructures. You can access a virtualized overview of your environments at any time through an intuitive GUI interface. More specifically, the automated SMARTnet portal provides Asset Managers, IT Directors, Network Security Teams, and the CFO office with real-time reporting and diagnostics on each Cisco unit, including: •
HOSTNAME
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PRODUCT ID
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FIRMWARE LEVELS & SECURITY ALERTS
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EQUIPMENT TYPE
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IP ADDRESS
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SMARTNET CONTRACT NUMBERS
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SERIAL NUMBER
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END OF SALES LIFE
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CONTRACT STATUS & EXPIRATION
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END OF SUPPORT LIFE
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EMAIL : INFO@AD APTURE.COM
Without SMARTnet Total Care, your IT team would have to look up each device and painstakingly match the corresponding support contracts and EOL status reports. With the SNTC portal, however, you can find every bit of attainable information about the device in seconds—all you need is the serial number. Moreover, SNTC provides delta reporting over time—a system that highlights changes, deletions, and upgrades to your data center through an automated overlay of time-stamped environment snapshots. This comprehensive insight enables you to budget more efficiently and better track IT lifecycles and contract renewals across your data center. SNTC enables your IT team to operate proactively rather than reactively as before, thus reducing downtime and maximizing output. But SNTC doesn’t just offer reporting services; with a single click, Cisco customers can have TAC engagement
Need better visibility into your data center? Contact ADAPTURE to deploy SNTC for free today.
seamlessly deployed to their data center doors. In 2017, Forrester found that using the SNTC reduced the risk of a security breach by 65% and decreased the length of an outage by 75%.1
Proactive, Specialized IT Asset Management Of course, you could choose to leverage a generic Simple Network Management Protocol to deploy similar reporting systems within your Cisco environment, but you would be choosing a less effective solution. Because SNTC is specifically designed for Cisco equipment, it provides precise and efficient hardware support for your data center needs as they occur. Not only that, because Cisco knows its hardware best, SMARTnet engineers provide you with the most relevant device information, recommended update schedules, and the most recent security vulnerabilities and warnings to defend against. Don’t settle for generic when you can get precise for free.
1 The Total Economic Impact Of Smart Net Total Care. Forrester, 2017.
ADAPT U RE.C O M | PHO N E: 888.551.6344
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EMAIL : INFO@AD APTURE.COM