Mechanical Services Seismic Solutions Brochure - WA | ACURA Group

MECHANICAL SERVICES SEISMIC SOLUTIONS

We help you navigate through the seismic maze, so you can rest assured your How to comply and safely seismically restrain mechanical services. designs and our products will be compliant.

Brief Send us your project design brief including all compliance requirements.

Plan design Your plans will be worked on in close collaboration with you.

Pairing you with an engineer We will identify and propose a qualified engineer to work on your designs and provide you with costings and timelines.

Compliant plan & product list Compliant plans including a list of compliant products will be submitted to you.

Order seismic products Send through your seismic restraint & bracing order for dispatch on one of our 5 daily delivery runs.

Seismic Restraint & Bracing with Benefits Seismic compliance requirements can cause

•

Experienced staff ready to help you

frustration and anxiety. Every project is different

•

End-to-end service to help ensure your work

with many factors influencing what might be compliant and what might be out of bounds.

is compliant •

Access to a network of qualified engineers

•

Engineered drawings

At ACURA Group, we have dedicated years to

•

Seismic compliant products & solutions

understanding compliance requirements, visiting

•

Fast delivery with 5 runs a day

both the USA and Europe to ensure we are on top of industry standards.

Projects that have entrusted us with seismic compliance.

•

Public Transport Operations Control Centre: Seismic engineered solution using Zip-Clip and more.

•

Muckenburra Hatchery: siFramo modular framing, Zip-Clip.

•

SJOG Subiaco Hospital redevelopment: siFramo modular framing for plantroom.

•

Port Headland Community Centre: siFramo modular framing.

Read more on page 22.

We facilitate seismic compliance, so you can focus on what you do best, putting solutions in place.

Understanding the Basics

4

Performance Categories

6

End-to-End Seismic Services

7

Modular Steelwork Solutions

8

Hanging Technology

14

Heavy Duty Vibration Restraint

18

Seismic Rated Fixings

20

Featured Projects

22

About Us

24

Seismic compliance is never a 'one size fits all'. Learn the four importance levels to help you identify your requirements.

We partner with highly qualified engineers who will design, and implement seismic solutions in to plans and keep projects compliant.

We help you navigate through the seismic maze, so you can rest assured your designs and our products will be compliant.

The quick and easy to install siFramo Sikla system is the ACURA Group preferred alternative to welding structural framework.

When it comes to HVAC, Zip-Clip system has the versatility and practicality to ensure fast and safe installation.

Our range of heavy duty seismic mounts will ensure restraint compliance for heavy duty mechanical equipment and low frequency vibration isolation.

We supply seismic rated concrete fixings for many requirements, ideal for applications like fixings of pipe routes, channel systems, ventilation ducts, etc.

Read more about how ACURA Group has helped iconic projects overcome their seismic challenges with unique seismic engineered solutions.

Find our more about ACURA Group, how we can help you, and how fast we can delivery solutions on site.

Understanding the Basics Seismic compliance is never a 'one size fits all'.

While there are rules and standards for varying

requirements to ensure compliance. AS1170.4 is in

importance levels and performance categories,

some areas difficult to interpret.

compliant solutions have to be designed on a case-by-case basis, considering the many factors

There are strict performance criteria for each

in each project which influence compliance.

seismically approved product to ensure that certain structures, based on their level of

Due to each building design and each trade

performance, are able to continue to perform

needing to comply with varying minimum seismic

during a seismic event. Buildings that fall within

requirements, it can be challenging for all on

importance level three and four are those that

site trades, builders, installers and designers to

ACURA Group have in-depth knowledge of,

fully understand how to achieve the base level

paired with extensive history of working.

Importance levels IL1 •

IL2 Structures presenting a low degree of hazard

•

to life and other property in the case of failure.

•

occupancy.

•

Farm Buildings, minor storage facilities.

Buildings or structures of ordinary Residential, commercial and industrial buildings. (Except those stated in other categories).

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IL3

IL4

Buildings and structures that:

Buildings and structures that:

•

•

•

Have large numbers of occupants (high-rise offices, sports arenas).

(hospitals, police/fire stations and

Shelter persons with limited mobility (Jails,

emergency communication centers).

schools, healthcare facilities).

•

Are essential to post-earthquake response

Support lifelines and utilities important to a

•

Housing large quantities of hazardous materials.

community’s welfare.

•

Contain materials that pose some risk to the public if released.

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Performance Categories ACURA Group partners with highly qualified engineers who will design, and implement seismic solutions into plans and keep projects compliant.

To ensure seismic compliance, all products undergo tension and shear load testing, and if successful, are placed within one of two performance categories: C1 and C2, with C2 holding a more demanding testing regime, thus a higher level of seismic compliance.

Performance Category C1

Performance Category C2

Maximum crack width of 0.5mm

Maximum crack width of 0.8 mm

•

•

Performance stated in terms of strength at ultimate limit state.

Performance stated in terms of strength at ultimate limit state, as well as displacement at damage limit state and ultimate limit

•

Scope of testing: -

Pulsating tension load

-

Alternating shear load

state.

•

Scope of testing: -

Reference tests to failure

-

Pulsating tension load

-

Alternating shear load

-

Crack cycling and tension load

With all this in mind, it is imperative that the

requirements of the Earthquake Standard.

supporting documentation is supplied for

ACURA Group supplies trade professionals with a

each compliant product. When partnered with

great range of seismic and load rated products,

ACURA Group, everyone on site can rest assured

designed to help ensure your project is compliant.

that we produce the required documentary evidence to demonstrate the seismic solution we have provided is in fact compliant with the

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End-to-End Seismic Services We help you navigate through the seismic maze, so you can rest assured your designs and our products will be compliant.

Brief Send us your project design brief including all compliance requirements.

Plan design Your plans will be worked on in close collaboration with you.

Pairing you with an engineer We will identify and propose a qualified engineer to work on your designs and provide you with costings and timelines.

Compliant plan & product list Compliant plans including a list of compliant products will be submitted to you

Order seismic products We've got the stock, and with our fully integrated warehouse system, we can process your order fast.

With you on site Your seismic restraint and bracing order is dispatched on one of our 5 daily delivery runs, and delivered to you on site, and on time.

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siFramo Modular Steelwork Solutions

This amazing product simply screws together, eliminating the need of drilling, bolting and welding, effectively preventing on-site delays through its pregalvanised finish. siFramo has revolutionised support structures for services by providing the first real alternative to welding structural framework for supporting weights beyond capacity of strut.

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Solid Seismic Supports

siFramo is seismic rated and can become a fully engineered solution.

Benefits •

Quick and easy to install

•

Non-welded modular steelwork

•

Higher performance / lower weight of steel

•

Maximum flexibility, minimum installation time

•

Easy to assemble and disassemble

•

Compatible with other installation systems

•

High corrosion resistance as standard

•

One thread forming screw for all component connections

•

Frame and module assembly modifications can be made quickly on site with no loss of time, cut-outs or re-works

•

Parts are reusable

Free design service. Seismic rating available to make sure your project is compliant.

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siFramo Product Specifications HCP Coating - High Corrosion Protection All siFramo products come with the high-quality HCP coating as standard.

To meet the most stringent corrosion protection standards, siFramo support system is developed with a new individual multilayer coating, a design which is confirmed as complying with the corrosion category C5-I. This is the highest corrosive category; hence the coating is suitable for industrial fields, involving exposure to high humidity and aggressive environmental conditions.

The perfect system for time-saving screw connection The siFramo system is assembled via thread-forming tapping screws. The chip-less, custom-fitted cold-work hardening of the female thread means the screw develops form closure and no longer becomes loose. They can also be removed and reused again - excellent for adjustments.

siFramo Beam Section Torsional stiffness comparison Comparison with torsional moment of inertia lz (cm4). The torsional stiffness of siFramo 80 is approximately 2 to 3 orders of magnitude greater than with open profiles.

98.22

10

0.02

0.06

0.08

41/21/2.0 Strut

41/41/2.5 Strut

41/62/2.5 Strut

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13.66 5.15

siFramo 80

I Beam 100

I Beam 120

siFramo Pre-Fab Solutions Running tight on time and resources?

Extend your team on site and access ACURA’s pre-fabrication service.

ACURA can facilitate pre-fabrication of your designs off-site. Your required solutions will be assembled for you off-site and delivered to site for you to install them.

On site delivery Your pre-fabricated solutions will be delivered to site, on time and to budget.

We can arrange crane lifts, tested liftings, all with our own managed delivery system.

On-site installation Pre-assembled units encompass the potential for great savings and are a key part of modern installations. We also produce customer tailored mounting solutions made of siFramo and deliver siFramo sections cut to length based on customer specification. This minimizes the installation work required, accelerates construction and allows certainty for calculation.

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siFramo Product Range

siFramo Framing SIFRAMO BEAM SECTION

SIFRAMO OCTAGONAL COUPLING

SIFRAMO BASE PLATE

PART N°

QF

PART N°

QF

SIZE (mm)

QTY

42192539

A0936

6000

80 x 80

20

42192801

A0943

220 x 220 x 192

1

42112904

A0871

6000

100 x 100

12

42113075

A0873

220 x 220 x 232

1

LENGTH (mm) SIZE (mm) QTY

SIFRAMO END SUPPORT - 4 HOLE OFFSET

SIFRAMO END SUPPORT - 4 HOLE

PART N°

QF

SIZE (mm)

QTY

A0869

73 x 280

1

SIFRAMO PIVOT JOINT

PART N°

QF

SIZE (mm)

QTY

PART N°

QF

SIZE (mm)

QTY

42192856

A0948

190 x 80 x 148

1

PART N°

QF

SIZE (mm)

QTY

42113835

A0875

80 x 80 x 140

1

42113073

A0872

210 x 100 x 188

1

42192863

A0949

190 x 80 x 148

1

42113838

A0876

100 x 100 x 140

1

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siFramo Accessories SIFRAMO STRUT ADAPTER

SIFRAMO BEAM SECTION HOLDER

SIFRAMO SELF FORMING SCREW

PART N°

QF

SIZE (mm)

QTY

42192512

A0935

TX50 / 17mm

100

SIFRAMO TORX BIT PART N°

QF

SIZE (mm)

QTY

PART N°

QF

SIZE (mm)

QTY

42192887

A0951

190 x 80

1

42111732

A0870

199 x 80

1

SIFRAMO U-HOLDER

SIFRAMO U-HOLDER - HEAVY DUTY

PART N°

QF

SIZE

QTY

25TX5012

-

T-50 x1/2 Drive

1

QTY

SIFRAMO END CAP

PART N°

QF

SIZE (mm)

PART N°

SIZE (mm)

TO SUIT FLANGE

QTY

PART N°

SIZE (mm)

TO SUIT FLANGE

QTY

42192674

A0937

80 x 80

25

42192683

80 x 80 x M10

Up to 16mm

1

42194010

80 x 80 x M12

Up to 40mm

1

42113086

A0874

100 x 100

25

Other Accessories SQUARE BASE UNBRACED CANTILEVER BRACKET

ADJUSTABLE BEAM CLAMP

BACK TO BACK STRUT PICTURED

PART N°

LENGTH (mm)

FINISH

QTY

PART N°

QF

SUITS

FINISH

QTY

19SCB800

800

HDG

1

19ZTA601

A0778

40 x 40 STRUT

HDG

30

19SCB1000

1000

HDG

1

19ZTA601-L

-

40 x 80 STRUT

HDG

30

19SCB1500

1500

HDG

1

19SCB2000

2000

HDG

1

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Superior Hanging Technology

The Zip-Clip System includes fixings and sizes to support all mechanical services including square and round duct work, fan coil units, chiller beams, plenums, pipe work and other related items into or onto any surface, whether it be concrete, Bondek, purlins or beams.

The stainless steel spring ensures the wedge engages first time. The galvanised high tensile wire rope supplied offers you a better SWL (safe working load) than those found on the market. All our engineered suspension products are designed with quality and safety in mind.

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Wire Seismic Supports

Specialist systems for seismic bracing and vibration isolation, with a tested and proven wire bracing system.

Benefits •

Time & cost saving - save up to 81% on install time

•

Reduction of materials – Can remove the need for strut, angle, trapeze supports and allthread

•

Versatility – Can support services from any angle, working around other suspended services

•

Tailored solutions – End fixings and lengths to suit every application

•

Practicality – Can be installed ahead of time, before receiving duct or tray deliveries

•

Safety – Wires can be left hanging before fitting off without incurring safety issues

We guarantee to provide you

•

Strength – 5:1 Safety factor for loads up to 500Kg

with the best ways to support your services.

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Zip-Clip Zip-Clip provides a range of innovative products designed for speed and ease of use.

The clip is manufactured from a high quality zinc alloy. The oil impregnated sintered metal wedge is designed to offer the best locking solution.

Zip-Clip Locks ZIP-CLIP STRUT LOCK TRAPEZE DOME

ZIP-CLIP LOCK

PART N°

SIZE (mm)

WORKING LOAD (kg)

QTY

PART N°

SIZE (mm)

WORKING LOAD (kg)

QTY

17ZCR1

1

10

10

17QF02SL

2

45

1

17ZCR2

2

50

10

17ZCR3

3

120

10

17ZCR4

4

230

10

Zip-Clip Tools & Wire Rope ZIP-CLIP CUTTER

ZIP-CLIP TENSIONER

WIRE ROPE - 17CAT

SIZE (mm)

16

AVAILABLE LENGTHS

1

200m

2

100m, 200m, 250m, 500m, 1000m

3

50m, 100m, 200m, 250m

PART N°

QTY

PART N°

QTY

4

50m, 100m

17TT1

1

17ZIPCUT

1

6

50m

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Zip-Clip Bracing Brackets 45° BRACING BRACKET

45° BRACING BRACKET - RETROFIT

PART N°

HOLE SIZE

TYPE

QTY

PART N°

HOLE SIZE

TYPE

QTY

17ZCB

12mm

-

10

17ZCRB

13mm

HEAVY DUTY

10

17ZCB-16

16mm

HEAVY DUTY

10

17ZCRB-16

16mm

HEAVY DUTY

10

17ZCB-HD

13mm

HDG

10

Rod Stiffener ROD STIFFENER - 45°

ROD STIFFENER - STRAIGHT

PART N°

SUITS

TYPE

QTY

PART N°

SUITS

TYPE

17CSBRS37EG

40mm STRUT

-

10

17CSBRS37EG

40mm STRUT

-

QTY

10

17CSBRS37EG-S

40mm STRUT

STRAIGHT

10

17CSBRS37EG-S

40mm STRUT

STRAIGHT

10

When is rod stiffener required?

Threaded rods are designed and

The specific needs, sizes, and number of clamps used to attach

manufactured purely for gravity loads.

the rod stiffener angle to the hanger rod required to achieve

The uplifting forces that come with seismic

compliance, is completely dependent on several variables

events easily exceed the dead load on

including:

threaded rod, resulting in compressive forces.

•

The hanger rod size & spacing

•

Horizontal seismic force being restrained

Rod stiffeners provide additional support

•

Weight of the duct or pipe to be supported

for bracing to prevent buckling of the rods.

•

Seismic restraint installation angle

•

Single hanger rod or trapeze supported pipe or duct

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Heavy Duty Vibration Restraint Effective restraint and vibration isolation for heavy mechanical equipment.

Heavy mechanical equipment vibration restraint is critical, and requires specialist seismic mounts to prevent damage during seismic events. ACURA Group provides a range of heavy duty seismic mounts that are certified to suit these specific requirements, also help with isolating the low frequency vibration during operation.

Benefits •

Suitable for heavy mechanical equipment

•

Effectively isolates vibration

•

Protects equipment from damage during seismic event

Seismic vibration restraint is critical to help prevent damage during an event.

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Heavy Duty Seismic Mounts Seismic Mounts CSM SEISMIC MOUNT HOUSING

CLM SEISMIC MOUNT HOUSING

MASON RESTRAINED SEISMIC MOUNTS

UP TO 650KG

UP TO 200KG

PART N°

QTY

35SLR-A

1 1 1

PART N°

QF

QTY

PART N°

QF

QTY

35SLR-2A

35CSM

D1123

24

35CLM

D1123

24

35SLR-4A

Supermount ADJUSTABLE MOUNT - ASRM50 - SUPERMOUNT

ADJUSTABLE MOUNT - ASRM75 - SUPERMOUNT

M10

M8

121mm X 121mm

163mm X 163mm

PART N°

DURO

COMPRESSION N (kg)

COLOUR

TOTAL HEIGHT MIN - MAX (mm)

QTY

PART N°

DURO

COMPRESSION N (kg)

COLOUR

TOTAL HEIGHT MIN - MAX (mm)

QTY

35ASRM50-40A

40A

1000 (102)

RED

72 - 92

1

35ASRM75-40A

40A

2000 (204)

RED

88.5 - 113.5

1

35ASRM50-55A

55A

2000 (204)

YELLOW

72 - 92

1

35ASRM75-55A

55A

4000 (408)

YELLOW

88.5 - 113.5

1

35ASRM50-70A

70A

4000 (408)

NONE

72 - 92

1

35ASRM75-70A

70A

6000 (612)

NONE

88.5 - 113.5

1

ADJUSTABLE MOUNT - ASRM100 - SUPERMOUNT

ADJUSTABLE MOUNT - ASRMU40 - SUPERMOUNT SLIDE-IN

M12

M8

68mm X 68mm 186mm X 186mm

PART N°

DURO

COMPRESSION N (kg)

COLOUR

TOTAL HEIGHT MIN - MAX (mm)

QTY

PART N°

DURO

COMPRESSION N (kg)

COLOUR

TOTAL HEIGHT MIN - MAX (mm)

QTY

35ASRM100-40A

40A

4000 (408)

RED

100 - 125

1

35ASRMU40-40A

40A

700 (71)

RED

55 - 70

1

35ASRM100-55A

55A

8000 (816)

YELLOW

100 - 125

1

35ASRMU40-55A

55A

1500 (153)

YELLOW

55 - 70

1

35ASRM100-70A

70A

12000 (1224)

NONE

100 - 125

1

35ASRMU40-70A

70A

2000 (204)

NONE

55 - 70

1

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Seismic Rated Fixings Seismic rated fixings designed to ensure compliance in every project.

Seismic rated fixings play an essential part during earthquakes or other seismic events. These fixings provide an extra layer of safety by securing equipment and services to the building. Properly installed seismic rated fixings help prevent damage, reduce the risk of injury, and ensure that critical infrastructure remains operational in the event of an earthquake.

Benefits

We have the right seismic rated

•

Helps reduce the risk of injury and damage during an event

•

Solutions for cracked and uncracked concrete

•

Fire rated options

anchor or bolt for your project.

20

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Seismic Rated Fixings Seismic Rated Concrete Screw Bolts SEISMIC HEX SCREW BOLT - GALVANISED

SEISMIC HEX SCREW BOLT - ZINC

PART N°

LENGTH (mm)

SOCKET SIZE (mm)

HOLE SIZE (mm)

NOMINAL EMBED DEPTH (mm)

QTY

03PBT635

35

10

6

30

100

03PBT650

50

10

6

40

100

03PBT680

80

10

6

40

50

03PBT6100

100

10

6

40

50

03PBT855

55

13

8

50

50

03PBT1060

60

17

10

55

50

PART N°

LENGTH (mm)

SOCKET SIZE (mm)

HOLE SIZE (mm)

NOMINAL EMBED DEPTH (mm)

QTY

03PBT680G

80

10

6

40

50

03PBT1060G

60

17

10

55

50

03PBT1080G

80

17

10

60

25

Seismic Rated Concrete Screw Anchors SEISMIC SCREW ANCHOR ROD HANGER

TSM SEISMIC ANCHOR ROD HANGER

PART N°

LENGTH (mm)

HOLE SIZE (mm)

THREAD SIZE

QTY

PART N°

LENGTH (mm)

HOLE SIZE (mm)

THREAD SIZE

QTY

17ZTSM10

55

6

M10

50

08PB2M1040

40

6

M10

50

17ZTSM10-40

40

6

M10

50

C1 TSM SCREW ANCHOR

C2 SCREW ANCHOR ROD HANGER

PART N°

LENGTH (mm)

HOLE SIZE (mm)

SOCKET SIZE (mm)

QTY

PART N°

LENGTH (mm)

HOLE SIZE (mm)

THREAD SIZE

QTY

17ZTSM06043

43

6

13

100

05HZCVM10

50

8

M10

100

Fischer UltraCut FBS II TM The Fischer concrete screw UltraCut FBS II is made of zinc-plated steel with an internal thread. It is approved for multiple use of non-load bearing systems, thereby ideal for applications like fixings of pipe routes, channel systems, ventilation ducts and facilities in the building service engineering. The design of the concrete screw with step thread offers maximum flexibility when mounting threaded rods or connecting elements, and only requires 40mm embedment (seismic approved).

FBS II SEISMIC ANCHOR ROD HANGER

•

ETA approved for cracked and uncracked concrete, seismic loading, and redundant nonstructural applications (6mm)

• PART N°

LENGTH (mm)

HOLE SIZE (mm)

THREAD SIZE

QTY

17ZFBS6M10

55

6

M10

50

R120 fire rated

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ACURA Group can provide comprehensive designs and drawings for any project, including weight and seismic calculations, that will ensure any products we supply are compliant.

Muckenburra Hatchery ACURA Group successfully addressed the seismic requirements of the Muckenburra Hatchery project by leveraging our expertise in designing seismically approved solutions.

Our team collaborated closely with both the project builders and suppliers to deliver a solution that met the AS1170.4 compliance standards.

To achieve the required seismic performance,

our collaborative

we utilized a range of high-quality products

approach and the

such as siFramo modular support frames

use of high-quality

and Zip-Clip wire bracing. These products

products, enabled

provided the necessary structural support

us to successfully

while also enabling efficient and cost-effective

deliver and easy to install compliant solution

installation.

for the Muckenburra Hatchery project. Our commitment to quality and safety helped us

22

In summary, ACURA Group's expertise in

achieve our client's objectives while exceeding

meeting seismic standards, combined with

their expectations.

www.acuragroup.com.au

Featured Projects

Public Transport Operations Control Centre Project in construction.

“For large and complicated builds, only the best in support solutions will do. We helped to implement the world standard in seismic support at PTOCC,” says Daniel Joyce, ACURA Group Director.

The state-of-the-art control centre located in East Perth represents a significant milestone in the management of public transport networks. This cutting-edge facility represents a carefully crafted and executed technologically advanced solution that ranks among the finest in the nation.

The $50 million PTOCC project, faced a critical challenge in finding a seismically rated solution to the support electrical and dry fire services.

The project requirements include a full seismic design certificate, integrated remote monitoring sign-off process with photographic evidence, 3D modeling, and take-off to ensure an end-to-end compliant outcome.

ACURA Group worked with engineers, providing

products will be delivered to site level by level, on

a comprehensive seismic engineered solution,

time, every time.

and a full six-level support program that included the use of the versatile Zip-Clip wire bracing,

The innovative solutions and careful execution

rod stiffener for the multi-layered tray, and

not only meet the requirements but exceeded

specialised seismic rated fixings. These products

them, demonstrating ACURA Group's exceptional

played a vital role in ensuring the solution met all

capabilities and commitment to customer

of the client's compliance needs.

satisfaction.

With ACURA Group's 5 runs a day in metro Perth,

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Who we are ACURA Group

ACURA partners with the trades in commercial

You will find our expertise and products in iconic

construction, delivering high quality, innovative

builds across Perth, including builds like the New

solutions to the MEP-F (HVAC (mechanical),

Perth Stadium, the Next DC Data Centre, and

electrical, plumbing, fire) service providers of

the Public Transport Operations Control Centre

multi-storey construction projects.

as well as urban developments like the Civic Heart.

The success of our family owned and operated business is built on sound technical knowledge, world-class service and speed of delivery. High stock holdings and 5 delivery runs every weekday help keep your projects on time and on budget.

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How we can help We’re with you on site

When you’re on site, ‘perhaps’ and ‘maybe’ just won’t cut it. You need certainty and reliability. In fact, you demand it. That’s why ACURA Group is the name more contractors trust. When it comes to meeting project deadlines, we deliver.

•

We know our stuff – technical knowledge plus expert support to keep you compliant on site.

•

You need it, we deliver it – we deliver directly to you on site when you need it.

•

Stacks of stock – we have what you need, and we have plenty of it.

•

Customer approved - satisfied customers are what we live for.

Specialist supplier •

Your specialist solutions supplier for the construction industry in WA, covering Plumbing, HVAC, Electrical and Fire Services

Huge range in stock •

We stock what we sell. Our fill rate is more than 97% on average, which means we can dispatch to site in lightning speed

•

Over 7,000 items in stock

•

We’re the experts at sourcing hard to find products

Fast, friendly delivery •

Same day delivery to you on site

•

Multiple delivery runs per day with on-demand VIP delivery service available

•

Over 99% of delivery runs leave on time, with guaranteed delivery within 2 hours from dispatch

•

A complimentary box of biscuits with every delivery

Customer testimonials •

Our customers are our best endorsement

•

Our regular Net Promoter Score surveys have a world-class customer satisfaction score of 80+

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Delivered Fast & on time

You want to work, not wait. That’s why we deliver to you on site, and we deliver fast.

We have a large range in stock at our Perth warehouse, always ready to dispatch straight to you when needed, on one of our five delivery runs a day in the Perth metropolitan area.

We can respond to your short notice orders too, with our VIP Uber delivery service ready to run when you need it, meaning you are not bound to any fixed delivery times. Additional fees will apply.

Perth - WA •

Order by 4pm the day before - get it by 9am the next day

•

Order by 9am - get it by 11:30am the same day

•

Order by 12pm - get it by 2:30pm the same day

•

Order by 1:30pm - get it by 4pm the same day

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Order by 3pm - get it by 5:30pm the same day

VIP Uber delivery - available for urgent deliveries. Delivery times are subject to Uber availability, and additional delivery fees will apply. *Large orders and outside metro area, may require extra time.

We aim to deliver within two hours of a delivery run leaving our warehouse.

Our speed of delivery is measured daily, with 99.9% delivered on time.

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www.acuragroup.com.au

Specialist Products

Custom Solutions

1300 750 750

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1300 750 750 sales@acuragroup.com.au www.acuragroup.com.au

Western Australia 19 Wicks Street, Bayswater, W.A. 6053 V1.0-WA