Higher Apprenticeship Leadership and Management in Health and Social Care -
Adults
The Leadership and Management in Health and Social Care
Higher Apprenticeship aims to develop the knowledge, understanding, behaviours and skills that underpin professional practice within the health and social care sector. This qualification is practice-based for those with experience in a leadership or management role seeking to become registered managers. The qualification will assess learners’ knowledge and practice through their work.
Contents
Apprenticeship Framework
Level 4 Preparing for leadership and management & Level 5 Leadership and Management in Health and Social Care; Adults
Essential Skills Qualifications
Welsh Language Development
Apprenticeship Framework
The qualification requires learners to develop the knowledge, understanding, behaviours and skills required for leadership and management of health and social care settings. The programme is aimed at learners in roles who lead and manage adult provisions/services who exercise autonomy and judgement. This qualification is required for professionals who will be registered managers.
For more information, please visit: https://socialcare.wales/registration
The programme prepares learners such as:
Successful completion of this qualification will enable learners to become registered managers. Please refer to the ‘Qualification framework for social care and regulated childcare in Wales’, which can be accessed on the Social Care Wales’ website. https://socialcare.wales/resources/qualificationframework-for-the-socialcare-sector-in-wales. The qualification also allows learners to progress their employment opportunities or to continue to further study at a higher level.
Who is this apprenticeship for?
This programme is for individuals who are currently leading and managing a service in the health and social care sector who require the qualification to register as a manager with CIW and SCW.
It is suitable for learners who demonstrate the following;
• Learners who understand and apply in practice a range of leadership and management concepts, theories and techniques
• Learners who reflect on their own and others’ leadership and management styles and understand how these impacts on those they work with, both within and outside of their setting
• Learners who lead and manage performance improvement in health and social care settings
• Learners who lead and manage person centred approaches in practice
• Learners who lead and manage the improvement of service within health and social care
• Learners who work as effective and independent learners, and as critical and reflective thinkers to make informed judgements which includes using and interpreting data
• Learners who use communication, numeracy and digital competency skills as appropriate within their role
Overview
The qualification will provide a thorough introduction to the knowledge and practical skills around:
Knowledge Practice Assessments
• Legislation, theories and models of personcentred practice*
• Theoretical frameworks for leadership and management in health and social care
• Leadership and management of effective team performance in health and social care services
• Lead and manage person centred practice
• Lead and manage effective team performance
• Lead and manage the quality-of-service provision to meet legislative, regulatory and organisational requirements
• Professional practice
• Lead and manage practice that promotes safeguarding of individuals
• Lead and manage health, safety and security in the workplace/setting
Plus, a range of optional units within this qualification
• Written assignments
• Oral assessments
• A formal presentation
• Portfolio of evidence
• Business plan / project
• Professional discussion
• Observations
These will be completed through a range of internal and external assessments
*Learners who have progressed from the Level 4 Professional Practice will already have Legislation, theories and models of person-centred practice
On completion of this apprenticeship, you will achieve the following:
• City and Guilds Level 4 Preparing for Leadership and Management in Health and Social Care
• City and Guilds Level 5 Leadership and Management in Health and Social Care; Practice
• Level 2 Essential Skills: Communication
• Level 2 Essential Skills: Application of Number
• Level 2 Essential Skills: Digital Literacy
• Prentis-Iaith Welsh Language Development
On the following pages, you will find information relating to the main qualification (Level 5 Health and Social Care), as well as other aspects that will make up this apprenticeship programme, including Essential Skills and Welsh Language Development.
Level 5 Leadership and Management in Health and Social Care - Adults
This is the qualification you will be completing alongside your employment.
Length of time to complete
We will tailor your learning programmes to suit your needs, so that each learner’s experience is unique. While learner’s needs will be different, the recommended time to complete this programme is 36 months.
Course Delivery
This qualification is divided into two components:
1. Preparing for Leadership and Management (knowledge)
2. Leadership and Management (Practice) qualifications.
They will both be delivered through a mixture of online remote learning sessions and 1-to-1 sessions with tutors and an assessor. The online sessions will take place once or twice a month and will be between one to three hours long. Assessments will take place with your ACT assessor and with a City and Guilds external assessor. Written assignments and oral assessments will require learners to have good verbal and written communication skills and it is essential for learners to be demonstrating managerial responsibilities on a regular basis in order to collect product evidence for their portfolio.
Course delivery plan:
1
2
3
4-5
• Attend IALP session, induction and book in for all workshops
• Attend Task A workshop
• Complete assignment within 4 weeks
• Review with assessor
• Attend Task B workshop
• Complete assignment within 4 weeks
• Review with assessor and feedback on assignment.
• Attend Task C workshop & prep for oral assessment
• Complete sample case study / assessment within 2 weeks – this to be marked and assessed within 1 week. Practice / mock
• Review with assessor and assessor book learner in for live oral assessment – 2 weeks pre book.
minutes
6
• Attend oral external assessment
• Review with assessor
7-8
• Attend Task D (i) workshop based on report writing
• Complete a report on a change to practice within 4 weeks
• Review with assessor and feedback on assignment.
minutes
minutes
9
• Attend Task D (ii) workshop on presenting the project
• Complete the presentation and carry out the presentation
• Review with assessor and feedback on assignment.
• Submit task D for external assessment
10-11
• Attend Task E workshop
• Complete the assignment within 4 weeks
• Review with assessor and feedback on assignment.
minutes
minutes
12
• Attend Task F workshop & prep for oral assessment
• Complete sample case study / assessment within 2 weeks – this to be marked and assessed within 1 week. Practice / mock
• Review with assessor and assessor book learner in for live oral assessment – 2 weeks pre book
13
• Attend Task F Live oral external assessment
• Review with assessor
14
• Attend Task G workshop
• Complete assignment within 4 weeks
• Review with assessor
15-17
18-20
• Attend Task 2A and 2B workshop for the rationale and business project plan
• Complete the rationale within 6 weeks
• Complete concept approval meeting with assessor and manager
• Review with assessor. Gather Evidence for Portfolio
• Discuss building up a portfolio of evidence for Task 1
• Attend Task 2B recap session to support creation of implementation plan using template appendix 10.
• Complete implementation plan within 6 weeks
• Project approval meeting with assessor and manager
• Review with assessor. Gather evidence for portfolio
• Assessor to submit to IQA and EPA for overall approval of the project
• Planning meeting scheduled with external assessor (external assessor observation, portfolio evidence and final professional discussion dates to be confirmed at this meeting)
21-28
• Attend Task 2C workshop for reflective log writing
• Plan and schedule: 2 internal observations submitted prior to external observations
• 1 external observation (Scheduled at Planning meeting with EA)
Month Activity
• 6 x reviews with assessor. Gather evidence for portfolio
• Additional support throughout
• Submission of 2C reflective logs
29-30
• Attend Task 2D workshop to write the evaluation
• Complete evaluation within 6 weeks
• Review with assessor. Submit any remaining portfolio evidence outstanding
30-32 • Submit Task 1(portfolio of evidence), 2C (Reflective log), 2D (Evaluation) for IQA and to City & Guilds for External assessment
• Attend the Task 3 preparation session for the professional discussion with the external assessor
• Review with assessor
33-36
• Take part in a professional discussion
• Final Review with assessor
• End of framework.
What you will learn
To achieve the Level 5 qualification, learners must complete all of the mandatory knowledge units and mandatory practice group A (20 credits). Learners must also achieve 70 credits from mandatory practice Group B and a minimum of 30 credits from optional Group C
Mandatory knowledge Units
• Legislation, theories and models of person-centred practice
• Theoretical frameworks for leadership and management in health and social care
• Leadership and management of effective team performance in health and social care services
Mandatory practice Group A
• Lead and manage person-centred practice
Mandatory practice Group B
• Lead and manage effective team performance
• Lead and manage the quality of service provision to meet legislative, regulatory and organisational requirements
• Professional practice
• Lead and manage practice that promotes the safeguarding of individuals
• Lead and manage health, safety and security in the work setting
Optional practice Group C
• Lead and manage care and support for individuals living in their own homes
• Lead and manage services for individuals living in care home settings
• Lead and manage practice in dementia care
• Lead and manage services for individuals living with mental ill-health
• Lead and manage support for individuals with a learning disability and/or autism
• Lead work with individuals with sensory loss
• Lead and manage adult placement/shared lives services
• Lead and manage independent advocacy services
• Lead and manage work with carers
• Lead support for carers
• Using assessments for the development of personal plans
Workshops
We run a series of workshops that will help learners develop the knowledge needed for the programme. Workshops are delivered using online programmes such as Microsoft Teams on a 1-1 basis or group basis with the learner’s assessor.
This will be planned to suit the learner’s availability
Each workshop runs for between 1.5 and 3 hours and are run frequently. We have provided an overview of some of these workshops below.
Workshop 410.1A – Legislation, conventions and guidance
This workshop will cover:
• Equality and rights
• Person-centred practice
• Safeguarding
• Welsh language
• Advocacy
• Preparation for assignment writing
Workshop number 410.1B – Supporting person-centred practice
The workshop will be on exploring a number of theories and models that are used to support person centred practice and how these theories and models can be applied within person centred practice to support the well-being, rights and liberties of individuals. A reference of theories/models that cover each of the following factors:
• biological
• sociological
• psychological
This workshop will also support preparation for assignment writing
Workshop number 410.1C – How to promote voice and control of individuals
Workshop based on how you promote voice and control of individuals and your learning of the following topic areas in your responses:
• Dignity and respect
• Citizenship and inclusion
• Advocacy and co-production
This workshop will also support preparation for oral discussion
Workshop number 412.3F – how your leadership role plays in supporting teams within a health and social care setting
Workshop based on how your leadership role plays in supporting teams within a health and social care setting and your learning of the following topic areas in your responses:
• Equality, diversity and inclusion, and the impact of these on workers and teams
• The impact of leadership qualities on teams
• The role of effective delegation in a team environment.
This workshop will also support preparation for oral discussion
Leadership and Management (practice)
In addition to attending workshops, you will be required to collect a number of pieces of evidence. Your assessor will discuss these with you in greater detail, but a summary is below:
1. Portfolio of evidence. Provide at least 5 of any ‘showcase’ examples of evidence that capture key activities and achievements that you have undertaken as part of your practice from across the period of assessment. Examples may include workplace documentation / products, witness testimony, question responses, reflections, supportive case studies.
2. Business Project
a. Rationale.
b. Business project plan
c. Delivery of implementation plan
d. Evaluation of plan
3. Professional discussion
Have any questions about our Level 5 Leadership and Management in Health and Social Care?
We are here to help. If you have any further questions or enquiries about the main qualification element of the programme, please contact our Route Manager:
Hannah Piles Route Manager for Health and Social Care hannahpiles@acttraining.org.uk
Essential Skills Qualifications
When you agree to undertake an apprenticeship, you may be required to complete Essential Skills as part of your apprenticeship framework.
What are Essential Skills?
The Essential Skills Wales (ESW) will be initially assessed via an online Wales Essential Skills Toolkit (WEST) Assessment. If a Learner already holds an ESW certificate or equivalent qualification this can provide a proxy and learners will not need to complete that ESW element of the programme. Where a Learner is not exempt an Individual Learning Plan (ILP) will be generated from the initial WEST assessment. The modules delivery will include independent learning via WEST, prior to guided learning sessions preparing the Learner for their assessment. ESWs are assessed via controlled tasks and confirmatory tests for Communication and Application of Number, Digital Literacy is assessed via a controlled task and structured discussion.
Proxy
If you already hold qualifications, these may be used as ‘proxy’ towards your apprenticeship framework. As a result, you will be exempt from achieving that particular Essential Skill, if you wish. This will be discussed with you before you sign up. Below are some examples, although this list is not exhaustive.
Application
Welsh Language Development
As part of your Welsh Government funded framework, you will be supported to develop and maintain your Welsh language skills for the workplace.
What is Welsh Language Development?
ACT are committed to playing their part in the Welsh Government Million Speakers strategy. All learners will complete the Prentis-Iaith Welsh Language Development course as part of your framework with us.
Don’t panic – this is as a means of development and is aimed to support you with the development of your Welsh Language skills. This course is specially designed to give apprentices a basic knowledge of Welsh for the workplace and consists of 6 interactive modules to complete online. The course will be completed throughout your framework, with support from your assessor.
Already bilingual?
If you are Welsh speaking you will be able to undertake your learning bilingually. In practice this means that you can choose the elements of your learning that you would like to complete through the medium of Welsh. You will be able to discuss your particular preferences with your assessor.