THANKYOU
ActionDeafnessthankall supportersandstakeholders forthedifferencetheyhave madein2023-2024.
MAKING A DIFFERENCE ACHIEVEMENTS2023-2024
ActionDeafnesscontinuestogrowfromstrengthtostrength,constantly adaptingtomeetthechangingneedsofourbeneficiariesandthe challengesofthesechangingtimes. Wecontinuetomakepositive differencesinthelivesofindividualsandsupportivecommunities.
Herearejustsomeofthethings wedidthisyeartotransformthe livesofDeafandhardofhearing people.
•ExpandedAD’sDigital communication
•IncreasedHubConnect ServicesacrosstheUK
•IntroductionofD-YouthHub
•Supportedmorepeople throughAD’sCommunity& CareService
•GrownAD’spoolofPA’sand interpreters
STRATEGICPLAN
ThenewStrategyPlan (2023-2027)willguidethe organisationoverthenext threeyears.Theobjectives, withintheplan,willhelpusto reduceinequalities,provide tailoredsupport,establish newregionalprojects, diversifyservicesandpromote digitisation.
COMMUNICATIONS &INTERPRETING
Wehaverecruitednewbooking co-ordinatorstotheteamto manageinterpretingcontacts innewareas.Ourhigh-quality serviceprovisionisaccessibleto evenmoreDeafpeopleintheUK.
COMMUNITY&CARE
CommunityandCarecontinues toprovideround-the-clock specialistsupportforDeaf, DeafblindandHardofHearing individualsintheirhomesand communities.Weareseeingmore referralstotheserviceincurrent andnewareas.Weareexcited thatnewservicesaremeetingthe needsofourclients.
“Mypreviouslifewasmessyand Idecidedtoescapefrommy carehome.Iendedupstaying withmyfriendwhointroduced metoADcommunityservice. It’schangemylife!Ireceived supportfromADwhichhelped megetanewflatbecauseIwas homeless.Iamreallygratefulfor yourunfailingsupport!”
Worcestershireclient
“Mylifebeforehavingacommunicatorguidewasnotgood.Ilived alone,Iwasisolatedandnoonetookmetothedeafcommunity. NowIhavetwofantasticstaff,IcangooutandmeetDeafpeoplein thecommunity.Thestaffmemberssupportmetocommunicatein mymedicalappointmentstoo.Iamverypleasedtoreceiveagood service.”
DoreenScott
SERVICES
HUBS CONNECT
Thisyearwehaveseenmore Deafandhardofhearingpeople attendingHubsConnectservices. Wehaveprovidedimportant informationtothecommunity whilefacilitatingsocialgatherings tocombatlonelinessand isolation.
D-YOUTH HUB
Wearedelightedtohave establishedtheD-YouthHubin DerbyforyoungDeafpeople. Webelieveitisvitalforyoung peopletohaveplacestomeet like-mindedpeerstosupporttheir languageandidentifyformation. Welookforwardtoopeningmore D-YouthHubsinnewareasinthe future.
EMPOWERINGINDEPENDENCE: SUCCESSSTORIES
NEW TO THE AREA
AyoungDeafperson,newtothe area,attendedaHubsConnect meeting.
Wewereabletoprovidemental healthsupport,financial management,informationabout accessingDeaf-friendlyappsand signposting.Wecollaboratedwith localprofessionalsandprovided Deafawarenesstorelevant organisations Theyoungpersoncannow confidentlyaccessmentalhealth servicesindependently,manage aweeklybudgetandcontact essentialserviceswhenrequired.
TheyknowActionDeafnessis alwayshereforthemiffurther supportisneeded.
OVERCOMING BARRIERS
ADeafmiddle-agedpersonwas referredbyasocialworkerafter adisputewithaprivatelandlord. Sheexperiencedsevereanxiety andagoraphobia.
Wewereabletohelphergeta newtenancyagreementand
DiscretionaryHousingPaymentto helpwithherhousingcosts.
ADwasabletosupporttheclient attendHubsessions.Theclient hasnowgrowninconfidence andattendsHubsessionsoncea weekbythemselves.
PARTNERSHIPS
ActionDeafnesscollaborates withotherorganisationsto sharegoodpracticeand increasetheimpactofour services.
Thisyear,wehaveworked closelywithQUADDerby’s CulturalHubandTheRoyal SchoolfortheDeafDerbyto establishtheD-YouthHub.
LOOKINGFORWARD
BUILDING A MORE INCLUSIVE FUTURE
Wetakeprideinbeing acornerstoneofDeaf communitiesacrosstheUK. Thiscomingyearwewantto:
•ExpandD-YouthHubsinto othercatchmentareas
•DelivernewservicesforDeaf youngpeople
•SupportDeafpeoplewith specialistneedsthrough newdedicatedservices
FINANCE
INVESTING IN OUR COMMUNITY
AtActionDeafness,responsiblefinancial managementisessentialtoourwork. Strongfinancesempowerusto:
•Fundinnovativeprojectsthat addresstheevolvingneedsofthe Deafcommunity.
•Sustainvitalservicesthatempower individualsandfamilies.
•Maximisetheimpactofyour financialsupport.
£3.27M INCOME2022/23 Legaciesandgrant donations
£3M EXPENDITURE2022/23 Overheadsandstaffcosts
CONTACT ACTIONDEAFNESS
Office:ActionDeafness,ATIC,5OakwoodDriveLoughborough,LE113QF
Tel:+44(0)1162533200
24/7Communications:+44(0)1162533212
24/7Community:+44(0)7528551162
Email:enquiries@actiondeafness.org.uk
Website:www.actiondeafness.org.uk
RegisteredCharityNo:1163758(England&Wales);SC050670(Scotland) Company(limitedbyguarantee)RegistrationNo:06706042
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