Being unsheltered doesn’t mean you’re out of options. Homeless Programs and Services Offered by
and Community Partners SSA OFFICE LOCATIONS Hours of Operation Monday through Friday 8:30 am - 5:00 pm
North County Self-Sufficiency Center 2000 San Pablo Ave. Oakland, CA 94612 Eastmont Self-Sufficiency Center 6955 Foothill Blvd., Suite 100 Oakland, CA 94605 Enterprise Self-Sufficiency Center 8477 Enterprise Way Oakland, CA 94621 Eden Area Multi-Service Center 24100 Amador St. Hayward, CA 94544 Fremont Office 39155 Liberty St., Suite C330 Fremont, CA 94536 Livermore Office 2481 Constitution Drive, Suite B Livermore, CA 94551 Website: www.alamedasocialservices.org Customer Service Call Center: 510 -263-2420 or 1-888-999-4772 211 Alameda County
Dial 2-1-1 for free and confidential information and referrals to housing, health. and social services. Available 24 hours daily, 7 days a week in multiple languages.
CONTENTS: Housing 1 Medical Assistance 3 Food Assistance 3 Cash Assistance 4 Children and Family Programs 5 No Cost Tax Preparation 5 Shelter Services 6
HOUSING PROGRAMS CalWORKs Permanent Housing/ Temporary Housing Assistance CalWORKs recipients may apply for the following homeless assistance programs: Permanent Housing Assistance is a one-time support program that provides security deposits and up to four months of rental subsidy and other housing related expenses. Temporary Housing Assistance is a one-time support program that provides up to 16 days of hotel/motel vouchers. HOW TO APPLY: Clients must apply for or already be receiving CalWORKs in order to apply for CalWORKs Homeless Assistance. To apply for CalWORKs: • Visit in person at any SSA office location • Go online: mybenefitscalwin.org To apply for CalWORKs Homeless Assistance: • Visit in person at any SSA office location For more info: www.alamedasocialservices.org/public/services/ financial_assistance/calWorks_eligibility.cfm
– HOUSING PROGRAMS continued – CalWORKs Housing Support Program
Season of Sharing
The Housing Support Program (HSP) serves CalWORKs clients who are homeless or at imminent risk of homelessness, and are not eligible for other housing support programs. HSP assists with housing stability, case management, housing search, and placement services. HSP can provide temporary financial rental/utility/moving assistance to participants on a short or medium-term basis.
Season of Sharing provides one-time crisisbased assistance for permanent housing and critical family needs to Alameda County residents. The program aims to help eligible households regain stability after experiencing an unforeseen emergency situation beyond their control. To be considered, applicants must be current residents of Alameda County for at least 6 continuous months or longer and meet one of the following criteria: • Seniors age 55 and older; • Permanently disabled individuals; • Low to moderate income families with dependent children age 18 and under; • Emancipated foster youth, ages 18-24; • Veterans; • Victims of domestic violence or violent crimes within the past 6 months; or • Pregnant women in their second trimester.
HOW TO APPLY: • Must be a CalWORKs recipient and • Be referred to HSP by a Social Worker or designated staff at an SSA office location.
Housing and Disability Advocacy Program (HDAP) HDAP provides outreach, case management, disability advocacy, and housing navigation assistance to General Assistance (GA) clients who are homeless and eligible for SSI.
HOW TO APPLY: To initiate an inquiry, call the automated pre-screening line at 510-272-3700. If you meet basic criteria for consideration, Intake Staff will contact you for additional screening.
HOW TO APPLY: You must be receiving General Assistance. • Call 1-888-999-4772 or 510-263-2420 or • Visit any SSA office location
For more info: Website: https://alamedasocialservices. org/public/services/community/season_of_ sharing.cfm
For more info: Website: http://www.cdss.ca.gov/ inforesources/CDSS-Programs/HousingPrograms/Housing-and-DisabilityAdvocacy-Program
Youth Transitions Partnership (YTP) YTP provides intensive case management, skills coaching, case coordination, and access to services for current and former foster care youth age 14 and older in Alameda County who are facing a challenging transition to adulthood that may include homelessness and unstable housing.
ONLINE RESOURCE FINDER 211alamedacounty.org Search by city for housing, transportation, food, health, and human services offered by government and community providers in Alameda County.
HOW TO INQUIRE: • Call 510-272-0979 • Email info@firstplaceforyouth.org 2
MEDICAL ASSISTANCE PROGRAMS
FOOD ASSISTANCE
Medi-Cal – Health Care Access
CalFresh (formerly known as Food Stamps) - Nutritional Assistance
Provides free or low-cost health coverage for children, families, seniors, and persons with disabilities with limited income and resources. Eligibility: U.S. citizens and lawful permanent residents.
CalFresh provides monthly nutrition assistance to low-income individuals and families to purchase healthy food. CalFresh benefits are accessed using an EBT (Electronic Benefits Transfer) card. Eligibility: U.S. citizens and lawful permanent residents.
HOW TO APPLY: • In person at any SSA office location • By mail: Call 510-777-2300 or 1-800-698-1118 (toll free) to request a Medi-Cal Mail-In Application and Instructions booklet. • Online: mybenefitscalwin.org or through Covered California at CoveredCa.com
HOW TO APPLY: • In person at any SSA office location • By Phone: 1-888-999-4772 or 510-263-2420 • Online: mybenefitscalwin.org For more info: Website: www.alamedasocialservices.org/ public/services/food_assistance/index.cfm
For more info: Website: www.alamedasocialservices. org/public/services/medical_and_health/ families_with_children.cfm
California Food Assistance Program (CFAP) - Nutritional Assistance State-funded assistance for qualified noncitizens, who do not qualify for federal benefits, to purchase nutritious food.
Area Agency on Aging (AAA) Prevents isolation, premature institutionalization, abuse, and negative health outcomes for seniors (age 60 or over). Services include: Adult Day Care, Case Management, Community Services, Disease Prevention, Elder Abuse Prevention, Family Caregiver Support, Health Promotion, Health Insurance, Counseling and Advocacy Services (HICAP), Information & Assistance, Legal Services, Nutrition Programs, Ombudsman Program, Senior Employment, Senior Injury Prevention.
HOW TO APPLY: • In person at any SSA office location • By Phone: 1-888-999-4772 or 510-263-2420 • Online: mybenefitscalwin.org For more info: Website: https://california-foodstamps.org/ calfresh-for-non-citizens.html
Farmers Markets - Market Match Many farmers markets across Alameda County are set up to accept CalFresh EBT cards through Market Match. Market Match is a federally-funded nutrition incentive program that doubles the value of CalFresh purchases at participating farmers markets up to a certain amount.
HOW TO INQUIRE: Call Senior Information and Assistance at 1-800-510-2020 or 510-577-3530. For more info: Email to seniorinfo@acgov.org with your name to be added to the AAA email list and receive updates on senior services and events in Alameda County. Website: https://alamedasocialservices. org/public/services/elders_and_disabled_ adults/area_agency_on_aging.cfm
HOW TO INQUIRE: You must be receiving CalFresh to participate. Find farmers markets that accept EBT and operate a Market Match program at www.fmfinder.org 3
– FOOD ASSISTANCE continued –
– CASH ASSISTANCE continued –
Restaurant Meals Program
CalWORKs recipients, unless exempt, are required to participate in Welfare-to-Work (WtW) activities or be employed for 20 hours per week for single-parent families with a child under age six; 30 hours per week for single-parent families with no child under age six; and 35 hours per week for two-parent families.
The Restaurant Meals Program allows homeless, elderly (age 60 or over), and disabled CalFresh recipients to use CalFresh benefits to purchase prepared meals at participating restaurants. Participating restaurants will display a sign indicating they are an Alameda County Restaurant Meal location.
HOW TO APPLY: • In person at any SSA office location • Online: mybenefitscalwin.org
HOW TO APPLY: You must be receiving CalFresh to participate. If you are eligible, Social Services can activate your current EBT card for this service.
For more info: Website: www.alamedasocialservices. org/public/services/financial_assistance/ calWorks_eligibility.cfm
For more info: Website: www.alamedasocialservices.org/ public/services/food_assistance/index.cfm
Cash Assistance Program for Immigrants (CAPI)
CASH ASSISTANCE PROGRAMS
CAPI provides benefits for legal non-citizens in financial need who are ineligible for federal Supplemental Security Income (SSI) due to their immigrant status.
General Assistance This County-funded loan program provides cash assistance to single adults, married couples without dependent children, and emancipated minors. GA applicants and recipients may also be eligible for additional employment, food, and medical assistance.
Eligibility: Blind or disabled immigrants of any age or seniors aged 65 and older, who are ineligible for Supplemental Security Income/ State Supplementary Payment (SSI/SSP) due to their immigration status, may be eligible to receive CAPI. Eligibility is dependent on individual circumstances. To be eligible, applicants must have limited to no income, combined assets at less than $2,000 if single, and no more than $3,000 if married.
HOW TO APPLY: • In person at any SSA office location For more info: Website: www.alamedasocialservices. org/public/services/financial_assistance/ general_assistance.cfm
HOW TO APPLY: • In person at any SSA office location
CalWORKs (California Work Opportunities and Responsibilities to Kids)
For more info: Recorded info: Call 1-800 648-0954 or 510-268-2332 Website: www.alamedasocialservices. org/public/services/financial_assistance/ cash_assistance_program_for_ immigrants.cfm
Time-limited cash aid, as well as employment support services, or homeless services based on individual and family income, to eligible families that have a child(ren) in the home. 4
CHILDREN AND FAMILY PROGRAMS
NO COST TAX PREPARATION SERVICES
Department of Children and Family Services
Volunteer Income Tax Assistance (VITA) Program
Emergency Response / Child Abuse Hotline Number for County Child Protective Services:
No cost tax preparation services are available to Social Service Agency clients and low-income individuals and households throughout Alameda County. Our IRS-certified volunteer tax preparers help ensure that low-income taxpayers receive every credit and deduction that they have earned.
24 Hour Hotline: 510-259-1800 The hotline is a mandated service required by law to respond to law enforcement, hospitals, mandated reporters, and the general public when any of these entities calls to report child abuse or to get information. The hotline also provides consultation on potential referrals and provides information about community services.
The VITA program operates annually from late January until mid-April. HOW TO APPLY: Appointments are required at SSA tax preparation sites. Go online to schedule: https://alamedasocialservices.org/eitc.cfm
During regular business hours (7:30 am - 5:30 pm weekdays), hotline referrals and reports regarding children alleged to be endangered by abuse, neglect, or exploitation are received at the ER screening unit.
For more info: • Call 510-271-9141 • Email vita.eitc@acgov.org • Website: www.alamedasocialservices.org/ public/services/community/eitc/free_ tax_services.cfm
After hours (7:00 pm - 7:00 am) and on weekends/holidays, hotline calls are received at Eden Information and Referral (Eden I & R) and referred to After-hours Workers.
@AlamedaCounty SocialServicesAgency @AlamedaCounty SocialServices
on social media
@socialservices
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Shelter Services Offered by Community Partners Call 2-1-1 for free
to find out about shelter availability and other resources in Alameda County. If you cannot dial 2-1-1, call 1-888-886-9660. Family Emergency Shelter Coalition 510-581-3223 fescofamilyshelter.org
Abode Services 510-657-7409 abodeservices.org
Berkeley Food and Housing Project 510-649-4965 • bfhp.org
Love Never Fails 1-844-249-2698 • loveneverfailsus.com
Building Opportunities for Self-Sufficiency 510-649-1930 • self-sufficiency.org
Ruby’s Place 24-Hour Crisis Line: 1-888-339-SAFE rubysplace.org
Building Futures 24-Hour Toll-Free Crisis Line: 1-866-A-WAY-OUT 1-866-292-9688 bfwc.org
The Salvation Army (Garden Street Center, Oakland) 510-437-9437 alameda.salvationarmy.org Safe Alternatives to Violent Environments (SAVE) 24-Hour Crisis Hotline: 510-794-6055 save-dv.org
Convenant House California 510-379-1010 covenanthousecalifornia.org
Tri-Valley Haven 24-Hour Crisis Line: 925-449-5842 or 1-800-884-8119 trivalleyhaven.org
East Oakland Community Project 510-532-3211 • eocp.net 6