SBA PRESENTATION

SUPERYACHT

BUSINESS AWARDS The Superyacht Business Awards 2022, voted the Best by Superyacht Captains & Crew, are awarded to the best businesses in the yachting industry. ACREW’s network of over 15,000 Captain and Crew Members are invited to vote for the superyacht businesses that deserve global recognition for being the best in their field. The Winners and Runners-Up receive the Superyacht Business Awards stamp to showcase their seal

of approval from Captains and Crew around the world. ACREW champions these outstanding superyacht businesses through strong social and digital platforms and via media partnerships.

Captains and Crew benefit from learning which businesses their peers highly recommend, and the businesses themselves gain an invaluable marketing tool, to support their exponential growth.

HOW IT WORKS

THE PROCESS

MONDAY 10TH JANUARY

MONDAY 11TH APRIL

MONDAY 2ND MAY

NOMINATIONS OPEN

NOMINATIONS CLOSE

CAPTAINS’ JUDGING PANELS

MONDAY 23RD MAY

MONDAY 13TH JUNE

MONDAY 11TH JULY

MONDAY 1ST AUGUST

FINALISTS ANNOUNCED

VOTING OPENS

VOTING CLOSES

WINNERS AND RUNNERS-UP ANNOUNCED

BEST SUPERYACHT MARINA AWARD

The Best Superyacht Marina Award recognises the marina for providing the best standard of services and facilities to Superyacht Captains & Crew. This marina is also praised for their willingness to assist Superyacht guests, ensuring a comfortable and enjoyable stay. Whether a home port or a destination marina, the winner of this award is loved and appreciated by the crew

CRITERIA ASSESSED • • • •

Location Accessibility Crew Facilities & Amenities Berth Amenities for

• • •

the yacht Events & Social Programs for Crew “Wow-factor” Customer Services

• • • •

Safety & Security Environmental Commitment Value for Money WiFi

BEST SUPERYACHT AGENT AWARD

The Best Superyacht Agent Awards recognises and honours the seamless and efficient efforts in shore-support from countries and regions around the world. The Superyacht Agent has a comprehensive local and legal knowledge of their country or region and, coupled with their competency at executing requests and handling issues, has proved themselves to be unimpeachable and exemplary

CRITERIA ASSESSED • • • •

Customer Service Full Coverage Excellent Knowledge Flexibility & Contactability

• • • •

Honesty & Transparency Worldwide Coverage All-Round Protection Efficient Response &

•

Reimbursement Third Party Liability Protection

BEST SUPERYACHT REFIT YARD AWARD

The Best Refit Yard Award recognises and respects the specialised efforts in shore-support to ensure the best refit for yachts. This refit yard is commended for its willingness to communicate and work together with the captain and owner to prioritise the work that needs to be done seamlessly and efficiently.

Up to date facilities and knowledge are essential for a successful refit.

CRITERIA ASSESSED • • • • •

Customer Service Safety & Procedures Location Contactability Amenities

• • • •

Up to date facilities Accessibility Large Slipway and Hoisting Capacity Security

• •

Latest tooling technology Storage

BEST SUPERYACHT

CREW TRAINING AWARD The Best Superyacht Crew Training Award is awarded to the best yacht crew training provider which is dedicated to training crew. The training provider has qualified instructors and is able to offer quality training in each yachting department. The training provider is acclaimed not only for its ability to train crew just starting out in the yachting industry but also to offer advanced courses reaching the highest levels of professional yachting.

CRITERIA ASSESSED • • • • •

Customer Service Professionalism Location Internationally Accredited

• •

Certification Professionally Qualified Trainers Extensive Selection of Courses

• • •

Value for Money Communication Continual Advanced Training

BEST SUPERYACHT

SERVICE PROVIDER AWARD The Best Superyacht Service Provider Award recognises the company who can provide services to a yacht at the highest standard and meet their specific needs. A yacht’s requirements can vary widely, and the yacht service provider should be able to provide the specialised requested service speedily and efficiently.

CRITERIA ASSESSED • • • •

Customer Service Transparency Value for Money Personable

• • •

Contactability 24hrs Efficiency & Reliability Quality of Service

BEST SUPERYACHT

RECRUITMENT AGENCY AWARD The Best Recruitment Ageny Award recognises the recruitment agency which has extensive knowledge of the yachting industry and can offer crew valuable solutions to finding a job best suited to them. The best recruitment agency provides quality service without disregarding the need for individual contact.

The ability to remain flexible and acknowledge individuals’ needs of crew and job positions they are looking for needs to be met with thorough attention.

CRITERIA ASSESSED • • • •

Customer Service Considerable Support Professionalism Proficient Knowledge of the Industry

• • • •

Trust & Transparency Personable Participate in a yearly audit GDPR compliant

•

Offers helpful interview and career advice

BEST SUPERYACHT SOFTWARE AWARD

The Best Superyacht Software Award recognises businesses that use digital technology to improve the lives of crew members and guests onboard. The product is innovative, well polished and easy to be implemented by the user and has an overall attractive design. The software serves its purpose, and the provider is always available to support in case of any issues.

CRITERIA ASSESSED • • •

Innovation Technical excellence Effectiveness and implementation

• • • •

Impact Usability Potential for growth On call assistance

THE

BENEFITS WINNERS

RUNNERS-UP

• • • • •

• • • • •

• • •

Winner Stamp Winner Email Signature Banner Winner Window Sticker Design Consumer Survey Results Winner announcements on social media (Facebook & LinkedIn) & ACREW Email database Inclusion in winner page in the Islander Magazine Digital presence on ACREW.com Winner Stage moment during the 2022 Crew Awards

•

Runner-up Stamp Runner-up Email Signature Banner Runner-up Window Sticker Design Consumer Survey Results Runner-up announcements on social media (Facebook & LinkedIn) & ACREW Email database Digital presence on ACREW.com

FINALISTS

ALL ENTRANTS

• • •

Finalists Email Signature Banner Social Media Coverage Digital presence on ACREW.com

•

Social Media Coverage

•

Digital presence on ACREW.com

•

Consumer Survey Results

THE

PRICING

ONE-TIME PARTICIPATING FEE

To enter the awards programme one has to pay a fee of

925€

THANK YOU!