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ACM JU Magazine | 14th Issue

Page 20

Can a Chatbot Replace Your Friends? Rama Marhlh

The area of artificial intelligence called natural language processing allows computers to comprehend human language. An automated dialogue between a person and a computer is referred to as a chatbot. Many people lack interpersonal connections, which breeds feelings of loss and loneliness that can trigger depression in adults and children. However, chatbot apps began to fill that gap by providing consumers with a platform to communicate with AI. Online AI friends are the ideal option for users who don’t want to worry about being evaluated by someone on the other side of their screen. They can express their emotions without thinking about how others may feel. However, this software is not human and is simply a machine. The chatbot occasionally blurts out gibberish and keeps repeating phrases. Other chatbots have displayed bias when a user’s data is being gathered, which explains why many chatbots have failed to fulfill their potential as ideal human companions.


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ACM JU Magazine | 14th Issue by ACM University of Jordan Student Chapter - Issuu