DELIVERY PLAN 19/20 CYNLLUN CYFLWYNO 19/20
INTRODUCTION This Delivery Plan sets out the priorities of the ACE Hub in year three of delivery. Our strategic Approach is set out in the figure below. IN the first two years we have made considerable progress in our objectives to raise awareness, develop the tools and systems thinking mechanisms to deliver in a range of organisations and worked with some specific sectors to train and develop policies and approaches that have an impact.
STRATEGIC ENGAGEMENT AND ORGANISATIONAL READINESS
ACE INFORMAED FRAMEWORK
TOOLS AND RESOURCES
SUPPORT FROM SECTOR RELATIONSHIP LEADS
CONSISTENT AWARENESS
SPECIFIC SECTOR TRAINING
OPPORTUNITIES FOR POLICY DEVELOPMENT, IDENTIFICATION OF BARRIERS
2 | ACE Support Hub Wales Delivery Plan 2019 – 2020
COMMUNITY AWARENESS AND ENGAGEMENT
ACE Support Hub – Strategic Approach
The success of the approach in raising awareness of ACES is an important to understand, if we are able to demonstrate the impact of our approach and the difference it is making. Key to the work of this year will be the baselining of the awareness of professionals in understanding ACES, and to inform the development of further work to ensure that the outcomes for 3-5 years set out in our business plan, are met. These outcomes may require the continued work of the hub in a phase 2 of delivery. A key part of the work this year is to scope that demand, and to demonstrate how this will take us to a sustainable position in the future. This also includes working with the early Action Together Programme, currently funded by the Home Office until March 2020, to deliver an ACE transformation programme to police and partners in Wales. The main approach of the Delivery Plan for 19/20 is therefore a consolidation of the work we have done so far, ensuring that ACE awareness moves from ‘knowing what ACES’ are to creating intuitional change through policy, practice or organisational development to make a difference to people that is measurable. To do this, evaluations need to be completed around the key sector areas that we have engaged in the last two years, and learning incorporated into the development of further roll out or accreditation to give confidence that the products are evaluated, and quality assured and that our approach is sustained through embedded practice supported by Welsh Government policy. We will then look at the gaps; where are the key areas that need focus, from the sector level down to specific identified areas. We also need to engage the public and communities in this work and in particular understand how we respond to the emerging discussions around wider adversity and social determinants, and unintended consequences, using systems leadership and change theory to manage this. And to address the ‘crowded space’ that ACES sits in by collaborating with partners and leaders to bring shared agendas and opportunities for collaboration together.
Individuals are supported in recognising and acknowledging where ACE exposure has an impact on their lives
Public Services take an ACE informed approach
Individuals are supported to reduce or mitigate the impact of ACEs
Communities are active in preventing ACEs and supporting those who have experienced ACEs
3 | ACE Support Hub Wales Delivery Plan 2019 – 2020
DELIVERY PLAN 19/20 1
ACE AWARENESS SHARE EVIDENCE SHARE KNOWLEDGE
ACTION
LINK TO SIOM
Public Awareness Campaign and baseline Survey of Professionals.
280 / 600 / 330 / 310
The public awareness campaign will be the ACE Hub’s first strategic attempt to raise awareness of traumatic childhoods to the general public. The campaign is viewed as a long-term investment in shifting attitudes and behaviours, with the intended outcome to be developing self-awareness and starting conversations among the adult population in Wales. The campaign will be national, and inclusive of all communities living in Wales. Expected outcomes include: • A surge of awareness among the general public will lead to further opportunities to expand our work within communities, to inform the work of other projects/ organisations. • Evaluation of the campaign to identify impact of messages among the general adult population, to identify gaps/ inform further opportunities to get messages out to this group. • The data used to segment this broad group for future campaigns and activities, and to develop targeted messaging and resources. • Demand for knowledge, resources and information from the general public. • Plan for managing that demand and identification of resource required to meet it e.g. development of resources and toolkit. Enhancement of the website, skills and knowledge framework
National baseline mapping of ACE-awareness in professional sectors will: • Enable a benchmark for the programme outcomes against all future activities. • Enable the ACE Hub to establish priority areas and sectors for programme activities in year two and beyond yet to be planned, in response to findings that would’ve otherwise not been known. • Provide the ACE Hub with knowledge on the common terminology around ACEs, which will help inform future communications and messaging. • Provide definitive information of knowledge levels in each sector and evidence of what people know, which may provide findings that we’re not aware of that can inform programmes of work going forward.
4 | ACE Support Hub Wales Delivery Plan 2019 – 2020
MILESTONES
OWNER SI/GR
April 2019
1
ACE AWARENESS SHARE EVIDENCE SHARE KNOWLEDGE
ACTION
LINK TO SIOM
Round Table events to focus on Campaign and shifting the narrative from awareness to institutional and societal change.
280 / 600 / 330 / 310
OWNER CW/LT
March/April 2019
• Delivery of two focus groups to generate data to inform the round table discussions with children and young people and parents • Delivery of three round table events in Wrexham, Powys and Cardiff inviting 30-50 representatives from flying start/families first, key influencers and organisational/sector leads, academics
Apr - Jun 2019
Jul 2019
• Write up and Evaluation of the events to inform overall evaluation of the campaign and inform future messaging/targeting/resources
Developing an enhanced website and social media presence to reflect the increased interest and demand from the public awareness campaign
MILESTONES
310 / 600 / 330 / 430/ 360
SI
From April Monthly
ET
June 2019
SI
April 2019
JH
• Literature Review of studies of the experience of trauma and resilience in people seeking sanctuary – as agreed by WG Ministerial Taskforce for Asylum seekers and Refugees
May 2019
PRID
• Case studies and lived experience of people from diverse backgrounds, including trauma informed approaches in schools supporting traveller communities
April/May 2019
PRID
• Agreed specific research on ACES and vulnerable groups following the literature review and establishment of an expert group to inform approach
June 2019
JH
• Development of ACE awareness and specific training for third sector groups supporting people seeking sanctuary, HO accommodation and support contract providers
June 2019
CW, JH, RS
• Regular newsletters, blogs and communications • Targeted sector specific engagement based on survey • Specific website content for organisations/Individuals/communities • Culturally appropriate and engagement with diverse communities – Sanctuary in the Senedd event • Develop a greater understanding
Develop a greater understanding of the impact of ACES and wider adversity on diverse communities in Wales, linking to WG manifesto commitments on poverty, Nation of Sanctuary Delivery Report, Equalities and Communities, VAWDASV (including modern slavery). This approach was agreed by the WG ministerial taskforce for asylum seekers and refugees and will be co-produced with Early Action Together to support Equality Impact assessment.
5 | ACE Support Hub Wales Delivery Plan 2019 – 2020
1
ACE AWARENESS SHARE EVIDENCE SHARE KNOWLEDGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
• Co-developing training for asylum caseworkers and HO staff dealing with migrants
310 / 600 / 330 / 430/ 360
July 2019
JH
Summer 2019
JH
Apr ongoing
JH/SG
April and July 2019
JH
Collaboration with Early Action Together to ensure a shared vision and clarity for practitioners and local delivery around how the programmes align
April/May 2019
JH, JR
• Development of collaborative approach and sustainable plan post march 2020
September 2019
• Presentation to the WG Ministerial Taskforce and sign off of approach • Work to understand the impact of ACES and children with additional learning needs to inform analysis of further work linked to WG work on Learning Disability – Improving Lives • Explore the links between ACES and wider Community experience by engaging academics at the WCSSJ conference and WISERD annual conference including on social determinants
• Sign off from PHW • Development of shared agenda and joint delivery plan for post 2020 (*dependent on HO and WG funding decisions)
Development of the Business case for Phase 2 of the Hub February/March 2019
JH
April 2019
JH
March 2019
JH/KM
Ongoing
KM
• Data entry and analysis of primary school phase 1 training
April 2019
SG, PRID
• Report of findings of secondary school pilots to be included in the annual report
March 2019
PRID
• Realist evaluation of key delivery objectives to inform changes and further development/roll out of key work in comms, knowledge and skills, sport, public engagement, community engagement and new sectors in development
Ongoing
All
• High level strategic presentation to WG • Deep Dive event with Cymru Well Wales and Advisory Board
Development of further research in support of specific intuitional or systems change • Publication of evaluation of the Anglesey pilot for routine enquiry and GPs • Ongoing support for the Health Visiting Pilots in Wales to inform further decisions around the use of routine enquiry for health practitioners including midwives
ACE Hub Evaluation and meeting the objectives of the framework
6 | ACE Support Hub Wales Delivery Plan 2019 – 2020
2
KNOWLEDGE AND SKILLS
ACTION
LINK TO SIOM
Developing an ACE Informed Organisations Implementation / Becoming ACE-Informed Toolkit
400 / 190
• Bringing together everything that organisations might need to develop their organisations including the organisational readiness tool, Skills and Knowledge Framework • Pilot the toolkit with organisations looking to develop their approach • Evaluate and quality assure toolkit • Develop the offer for individuals, organisation and communities to access the resources they need to be trauma informed, to develop specific organisational policy and process relevant to them, to access ongoing support
MILESTONES
OWNER
June 2019
KM
September 2019
KM
December 2019
KM
September 2019
KM
September 2019
KM/JH
Develop an integrated approach to developing the HE/ FE sector to be trauma informed and support skills development and course content • Develop a framework for consultation with HE/FE institutions at a workshop hosted by Universities Wales • Establish a network of postgraduate researchers with a focus on ACES across Welsh Universities and colleges
August 2019
• Pilot a Kite mark/Award for ‘trauma informed universities’ based on key principles • Map what courses include ACES or trauma informed modules, and identify specific areas where sector specific knowledge and skills can be embedded in higher and further education
Following baseline survey of professionals, explore opportunities to target specific professional groups using the survey findings to inform priorities and make the case for investment in knowledge and skills development / professional learning activity. • Convening profession-specific expert panels to inform the work (including professional body representatives) • Explore how existing groups can be utilised e.g. Health Education Improvement Wales (HWIW) new health and social care workforce strategy, Safeguarding Boards etc. • Use the Skills and Knowledge Framework to identify workforce development needs, co-produce sector-/profession-specific training offering, and explore sustainable delivery approaches including inclusion in professional qualifications as relevant.
7 | ACE Support Hub Wales Delivery Plan 2019 – 2020
May 2019 onwards
KM/JH
3
SYSTEMS CHANGE
ACTION
LINK TO SIOM
Sector Specific Focus on developing ace awareness that leads to institutional Change in systems through policy, practice and operational changes
310 / 290 / 270/ 350 / 190
• Evaluate the results of the Baseline Survey and what this tells us about gaps in terms of sectors, and interventions within systems that currently are not owned
MILESTONES
OWNER
May 2019
GR/KM
April 2019
• Understand the ‘crowded space’ – LA audit of ‘trauma informed’ or ACE training (three areas)
Ongoing
JH
April 2019 ongoing
JH, KM, LT
April 2019
CW
May 2019
JH
• Strengthening engagement with Regional Partnership boards, to identify champions and opportunities for regional collaboration on focussed interventions
Summer 2019
JH
• Workshops and development sessions with safeguarding boards to move thinking into specific system change and the what they might need to do to meet the requirements of the safeguarding maturity matrix on ACES
March 2019
KM
• Engagement with Area planning boards
Summer 2019
JH
• Continue to support the work of the community safety partnerships and regional arrangements in tackling VAWDASV, Alcohol and substance misuse, CSE etc.
Ongoing
All
• Collaboration with key partners and alignment of effort to ensure consistent messaging and engagement, for example the Children’s Commissioner, Interim Youth Board
Develop sector specific work with Health (NHS) and Social care to identify key areas of focus to support, and aligning with key developments around integrated services. Areas include:
280 / 350 / 270 / 400
• Fostering and Adoption • Looked After Children • Carers (including young carers) • Inspectorates • Pre-school care • Development of learning in professional qualifications and CPD
Strategic Engagement to embed ACE awareness into the national and local government governance arrangements, and develop specific interventions to institutional change including: • Live Labs and work with the OFGC to develop the systems approach with PSBs • Meeting with the VCs of the Health Boards
8 | ACE Support Hub Wales Delivery Plan 2019 – 2020
310 / 290 / 270 / 350 / 190
3
SYSTEMS CHANGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
ACE Specific work to strengthen work to tackle adverse experiences in adult hood that impacts on children including:
310 / 290 / 270 / 350 / 190
• VAWDASV – ask and act and change that lasts, embedding ACEs into training for community ambassadors. Working with CAFCASS around changes to the family court experience and exploring the tension between parental separation and incarceration. Tackling structural inequality as a root causes of ACES
April 2019
JH
• Alcohol and Substance Misuse – round table with leading third sector organisations to understand the demand for ACES support in area
April 2019
LT
• Women in Justice and the blueprint development work for community rehabilitation
Ongoing
LT
• Development of specific ACEs training for ICTAs and those working to tackle modern slavery and CSE
Ongoing
JH/LT
• Exploring with DWP the opportunity to co-produce some learning on poverty, ACES and employability to deliver to work coaches.
April 2019
LT
May 2019
LT
Summer 2019
LT
Sport – building resilience through participation in sport including supporting bids to the Healthy and Active fund from
310 / 290 / 270 / 350 / 190
Sported and Streetgames to train and upskill community group leaders and volunteers to be ACE aware and to deliver trauma informed services, and create a sustainable route into physical activity for young people with poor mental health. If successful: Sported • The programme will utilise a ‘Cluster approach’, bringing together and fostering collaboration between four to six local community organisations in each of the 4 geographical areas, in order to provide peer support, and share knowledge, networks and resources beyond the lifetime of the project. • 50 Community group leaders • 60 University students undertaking Youth work degree • Boy & Girls Club leaders across Wales – 170 sports and youth groups are members with a total of 3500 volunteers working with 30,000 young people across Wales. Streetgames • A cluster Hub approach will enable communities to engage in a collaborative approach to providing better access to spaces and places for physical activity. • Embedding a Trauma Informed Toolkit for club leaders to work with at risk young people into >30 groups in the target areas.
9 | ACE Support Hub Wales Delivery Plan 2019 – 2020
Summer 2019
3
SYSTEMS CHANGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
Volunteering • Upskilling 100 volunteer community coaches and leaders in volunteer organisations to become Adverse Childhood Experiences’ Change Champions • Upskilling 90 Student Volunteers from 3 Universities to support the embedding of Trauma Informed systems change in volunteer community groups. General Public • Delivering Local Campaigns to engage the community and its young people in the provision of Trauma Informed Activities.
Developing an approach with the Welsh Rugby Union • WRU to host a Third Sector Conference bringing together all organisations to discuss better collaboration
July 2019 Summer 2019
• Delivering a train the trainer model to Senior staff team, 10 x Hub officers who will cascade to 95 hub officers across schools in Wales
Sports Sector co-produced training. The aim of the coproduced sports sector training package will be to embed the training in all current CPD training via Sports Wales, Wales Sports Association and National Governing Bodies – this includes national leads and more locally based community sports coaches • Delivered to Sports development officers across each of the 22 local authorities – up to 15 per authority approx 330
Support for the delivery of the Homeless World Cup in Cardiff Influence Public Policy and Process Development and work with key areas of policy to embed ACES in the critical strategies and Welsh Government.
40
Develop existing commitments and identify further opportunities including: • Whole Schools Approach and Ever Child matters
Ongoing
All
April 2019
JH
Ongoing
MB, JH
• Nation of Sanctuary Plan • Youth Work Strategy • Poverty • Request the establishment of a cross party group on ACES • SCS awareness session and lunch and learn • Work with the Public sector both devolved and non-devolved to identify opportunities for policy and practical influence
10 | ACE Support Hub Wales Delivery Plan 2019 – 2020
3
SYSTEMS CHANGE
ACTION
LINK TO SIOM
Working with the third sector to develop a Big Lottery funding Bid
320
• Support the development of a Wales bid to the National Lottery UK Community fund, bringing voluntary sector partners together to develop a collaborative bid • Developing a partnership bid for the new Exploring New Approaches fund – Wales or UK wide
4
MILESTONES
OWNER
April 2019
LT
Summer 2019
EDUCATION AND YOUTH SERVICES – SYSTEMS CHANGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
Delivery of three phases of training in all primary and secondary schools in Wales to ensure that all those working with children and young people are ace aware, feel confident to deliver trauma informed practice.
400 / 190 / 420
December
SG
2019/July 2020
SG
• ERW- 52 Cluster Leaders of Learning which support all schools across the 6 Local Authorities are booked for Phase 2. Neath/ Port Talbot- 62 trained in Phase 1 and booked for Phase 2. Powys schools- 60 Designated Safeguarding officers booked for Phase 2
July 2020
SG
• GWE- Phase 1 will begin this year for all identified schools requiring support and Phase 2 to follow
March 2020
SG
• 600 schools in EAS,CSC and ERW trained in phase 1 and 2 (a third of all schools in Wales)
March 2020
SG
• Phase 3 pilot. There is insufficient resource amongst educational psychologists to deliver Phase 3 – develop pilot for ACE ambassadors to access PATH training to build capacity for schools
July 2020
SG
March/April 2019
TM
May 2019
GR/SG
• All 270 schools in the EAS Consortium have been delivered Phase 1 training and completed Phase 2 by July 2020. • CSC- Rhondda Cynon Taf- 26 schools have attended train the trainer. Cardiff schools – all 68 will have received Phase 1 and 2 by July 2020. Merthyr- 10 schools Vale and Bridgend – over 50 schools so far
EVALUATION OF PHASES 1 AND 2 • Data input onto SPSS and analysis of information collected from schools receiving Phase 1 and 2 training • Evaluation conducted by PRID to inform publication of a report on phase 1 and 2
11 | ACE Support Hub Wales Delivery Plan 2019 – 2020
4
EDUCATION AND YOUTH SERVICES – SYSTEMS CHANGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
Secondary School pilot and roll out of secondary Schools training programme.
400 / 190 / 420
May 2019
SG
March/April 2019 May 2019
GR
Ongoing
SG
March 2019
SG
• Work with other HEI/FEI to include in course content
Ongoing
SG
• Development of education modules as a professional learning opportunity to fit with the ALN Reform Bill
Sept 2020
SG
April 2019
SG
Ongoing
SG/JH/LT
Ongoing
SG
May 2019
SI/JH
• Pilot in three secondary Schools – Pencoed, Ebbw Fawr and Newport High • Interim evaluation report submitted • Full evaluation report
Oversight of the cascade model to ensure all schools in Wales have received three phases
GR
Developing a sustainable model for primary and secondary education in Wales • Delivery of Phase 1 and 2 at University of South Wales for evaluation of inclusion in PGCE course content in the autumn
• The ACE modules are included into the Healthy Schools mental health and wellbeing indicators and recommendation that ACE training for teachers is in the draft whole school report around the Mind Over Matters • Working with WG to support the development of a whole schools approach, including representation at the four work stream sub groups. Development of a delivery mechanism for mental health and wellbeing in schools using the ACES model and opportunities for developing professional qualifications • Working with WG to include ACE awareness and trauma informed practice in the new schools curriculum for Wales
Targeted work on the impact of ACES awareness and training on school exclusion, of rolling and those schooled at home or ‘non-school environments’ Development of good practice case studies to be included in our Annual Report and support development of the whole school approach including: • Pilgwenlly Primary – working with deprivation and diverse communities – nurturing and supporting whole families • Llyn-Yr-Eos – inclusive approach to all particularly excluded children and those with additional learning needs • Fitzalan High School – Secondary school nurture provision –
12 | ACE Support Hub Wales Delivery Plan 2019 – 2020
4
EDUCATION AND YOUTH SERVICES – SYSTEMS CHANGE
ACTION
LINK TO SIOM
MILESTONES
OWNER
• Working with Families First, registered childminders and childcare providers in the non-school setting to develop training based on the education package
400 / 190 / 420
Ongoing
SG
• Developing further understanding between the correlation between children with learning disabilities and additional needs and ACES and the connection with Positive Behaviour Science to reduce exclusion.
Ongoing
SG/KM
• Link to the Learning Disability –Improving Lives Programme to develop and agree an action related to ACES.
Ongoing
SG
• Develop a framework for consultation with HE/FE institutions at a workshop hosted by Universities Wales
September 2019
KM
• Establish a network of postgraduate researchers with a focus on ACES across Welsh Universities and colleges
August 2019
KM
Develop an integrated approach to developing the HE/ FE sector to be trauma informed and support skills development and course content
• Pilot a Kite mark/Award for ‘trauma informed universities’ based on key principles
KM
• Map what courses include ACES or trauma informed modules, and identify specific areas where sector specific knowledge and skills can be embedded in higher and further education
KM
Create an ACE aware Youth Workforce for Wales
310 / 290 / 270 / 350 / 190
• Independent Evaluation of Youth Work by Paperboat published
May 2019
LT
• Development of Level 2 Youth work Qualification for all new youth workers joining the profession with Adult Learning Wales, reviewed in 2020 and adding ACE Youth Training elements. This will ensure approximately 250-300 Youth workers per annum will receive the training.
2020
LT
• Cardiff Metropolitan University have embedded the training in Youth work Level 4 and Post Graduate Diploma and plans to include it in University of Wales Trinity St David’s and Glyndwr University Programmes
Ongoing
LT
• Establish Ace Aware Youth Workforce Training within the new Youth Work Strategy for Wales and underpinning Youth Work Training Framework
Summer 2019
LT
• Development of a stand-alone ACE Aware Youth workforce module with the Youth Justice Board and AGORED Cymru. The module will align with the Trauma Recovery Model and Enhanced Case Management system being tested within youth justice
Autumn 2019
LT
Sport – building resilience through participation in sport (See above)
13 | ACE Support Hub Wales Delivery Plan 2019 – 2020
RESOURCE The team is currently staffed at 8: The Hub Director, two relationship and engagement leads, education lead, skills and knowledge lead, and two admin support staff.
RISKS There are two main risks to consider going forward into 19/20 The hub is staffed mainly from secondees from voluntary and third sector organisations and public service. Secondments that were put in place in year one will be coming to an end mid-year 3. Uncertainty as to the continuation of the hub post March 2020, and the lack of stability has meant that staff have been considering their longer term options and looking for secure roles. The baseline survey and public awareness campaign will generate a lot of interest and renewed enthusiasm for taking this work forward, but within a limited timeframe under current funding agreements. Expectations will be raised as to the continued work of the hub to support those sectors and communities who have not yet engaged fully with what they might need to change in the system they operate, or are not organisationally ready to develop their approach. A case for continued funding and the areas requiring focus has been developed. Joint sustainability planning with Early Action Together is looking at how collaboration can joint delivery plans can support the shared purpose.
ANNEX A Review of Commitments made for Year 3 In our Strategic Business Plan we made the following commitments for year 3 of the hub: • Work with professional bodies and learning providers to build ACE awareness and skills development into professional training so future generations automatically learn about ACEs. • Build on our awareness raising looking at how communities can sustainably support work around tackling ACEs • Continue to raise with government the barriers and opportunities for taking an ACE informed approach through policy and legislation. • Continue to build up the repository of learning, practice, principles, effective interventions and tools around ACEs • Continue to build our support across sectors and services, and work with regulatory bodies
The Delivery Plan shows how we will meet these commitments, which remain unchanged. The actions we will take to achieve these commitments have been informed by the learning and experience of delivery in year 1 and 2. Key learning and changes include: • The need to baseline the knowledge and understanding of how ACE aware organisations and sectors in Wales are in order to target effort and resources where they are needed most to support the shift to trauma informed practice. We will conduct a baseline survey of professionals in May 2019. • ACE awareness skills and learning has to be sector specific and co-produced, and on its own does not effect organisational change. Generic training has not been as successful in identifying training leads to take learning back to their organisations or the strategic support to deliver it. Organisational culture and ethos will determine how to embed trauma informed practice for example an accreditation approach will be more acceptable to some sectors than others. We will develop a prospectus and implementation toolkit that supports organisations, sectors and individuals to access support and resources to build sustainable change models that will drive change for them. The change must then be embedded in training, development and monitoring/inspection to ensure that is sustainable and reviewed. We are investing time and focus in developing sector specific modules for professional and university training courses
14 | ACE Support Hub Wales Delivery Plan 2019 – 2020
• There has been a gap in our understanding of communities and how diverse communities are impacted by a range of adversity from conflict, poverty, discrimination and inequality. Engaging communities must include discussion around social determinants and wider experience, and communities themselves must feel empowered. Our public awareness campaign is focussed on an inclusive approach to understand what the general public understand and need to see to effect change. • We need to move beyond Ace Awareness and towards effecting real difference to people’s lives through institutional transformational change, through a systems thinking approach that mitigates against negative practice and outcomes and challenges. We need to engage in discussions around the areas of challenge being faced across the UK; and this will inform our round table events in April and May. Children and young people and parents will have their voices included through focus groups that will then provide the evidence for discussions with key influencers, leaders and practitioners. Outcomes need to take account of what people need to happen to effect change and leaders need to step up to delivering it. • Systems change cannot happen without the evaluation of what works and the alignment with developing policy and legislation in Wales – we are focussing on the manifesto commitments of the new First Minister and commitments set out in strategy in particular the Whole School Approach to Mental Health and Wellbeing, the Youth Work Strategy, and health and social care commitments to reduce the number so of Looked After Children. The Future Generations Act provides us the framework for delivery that is the envy of the other nations of the UK. We need to work harder to realise the opportunity the act gives us to drive change at scale, by promoting cross government working and the opportunity to embed ACES into local delivery structures. • Time has been, and will continued to be invested in aligning our work with the Early Action Together Programme to develop a sustainable approach to both approaches across the devolved and non-devolved public services. We will also focus on other areas of alignment around prevention and early intervention to avoid duplication and reduce the crowded space. The Children’s and Future Generations commissioners will be important to help us here as will the strategic leaders of public service boards, regional partnership boards and partnership arrangements. • We are on track to develop a comprehensive set of tools and resources for organisations and sectors, accessible through an enhanced website. The Public awareness campaign will help us to promote and develop further resources for communities and general public. • We will build on the work in education and youth work in particular to create similar frameworks in health and social care, training the inspectorates and embedding evidence based, evaluated institutional change that we can evidence has an impact. • Focus this year will be on developing the approach to Phase 2 of the hub and looking beyond March 2020 to building a sustainable model for the generations to come. The focus must be on shifting from ACE aware to Trauma Informed, what is required to measure and achieve change and what is then needed to be put in place to sustain this going forward.
15 | ACE Support Hub Wales Delivery Plan 2019 – 2020
ANNEX B Evaluation The ACE Support Hub adopts a strength-based approach to transform organisational strategies, services and people to be ACE-informed, with integrated systems to tackle ACE related outcomes in their sectors. This evaluation uses a formative evaluation approach, based upon an initial Theory of Change. Findings will be analysed using a Realist Evaluation methodology to understand sector specific context and Network Analysis to measure the effectiveness of the Hub model of delivery.
ACE SUPPORT HUB OBJECTIVES
1
To spread information and knowledge about ACEs and to share evidence about what organisations can do differently to help prevent and mitigate ACEs
2
To develop knowledge and skills amongst professionals, providing training for them to enable themselves and their organisations to grow their internal and external networks to change practice
3
To synthesise learning from individuals, communities, organisations and the wider system.
4
To drive system transformation at local and national levels
EVALUATION AIMS a) How effective is the ACE Support Hub model in promoting information and evidence across key agencies and communities in Wales (as defined in the Communication Strategy)?
a) What is the effectiveness of the Hub’s prospectus of training (and cascade) in increasing awareness of ACEs among key professionals and informing the response to prevent and mitigate ACEs?
a) How does the ACE Support Hub synthesise learning from individuals, communities, organisations and the wider system to drive system transformation at local and national levels?
b) What is the impact of an effective, targeted communications strategy in delivering core objectives of the ACE Support Hub to develop knowledge?
b) How has the ACE Support Hub supported sustainable and effective capacity and capability for organisations to respond to ACEs?
b) What are the barriers and enablers of the ACE Support Hub model to achieve shared goals with wider members, to engage and sustain their engagement to drive forward its vision of an ACE informed Wales? c) How effective is the ACE Support Hub in stimulating and supporting change at local and national level
MEASUREMENT OBJECTIVES Indicators:
Outcome:
Indicators:
Outcome:
Indicators:
Outcome:
• Content analysis tool for Comms Strategy and sector action plans • Network analysis Survey • Events survey / feedback tools • Pre / post training standardized q’nres • Training feedback forms • Qualitative training interviews
• Hub information accessed through different mediums • Evidence of social movement to tackle ACES / increased awareness in general public of ACEs • Organisations understand ACE informed competencies required by their staff • Increased staff competency in staff understanding of ACEs • Different societal sectors using ACE training / knowledge / skills framework to increase capability
• Content analysis tool for Comms Strategy • Network analysis Survey • Events survey / feedback tools • Pre / post training standardized q’nres • Training feedback forms • Qualitative training interviews • Content analysis of sector action plans
• Hub information accessed through different mediums • Evidence of social movement to tackle ACES / increased awareness in general public of ACEs • Schools, Youth Services & Housing sectors understand ACE informed competencies required by their staff • Increase in number ACE-informed practitioners /teachers demonstrating resilience and self regulation
• Content analysis tool for Comms Strategy • Network analysis Survey • Events survey / feedback tools • Stakeholder qualitative interview schedule
• Public Services take an ACE informed approach to all services • Sectors are active in identifying & supporting those with experiences of ACEs • ACE Hub will have an engaged core committed to addressing sustainability of ACE informed environments • ACE Hub objectives collectively delivered by engaged stakeholders in a sustainable way
16 | ACE Support Hub Wales Delivery Plan 2019 – 2020