Error: "There was a Problem Activating. Please Try Again Later Summary
Online activation starts automatically No prompt to settle on activation method: Online, Later, or Manually Displays error: "There was a drag activating Sage 50" Can activate using SageReg but receive the error: "There was a drag activating Sage 50" once I open Sage 50 Program may close all of sudden during activation Disclaimer Operating System Warning
This solution requires advanced knowledge of your computer's OS . Contact your supervisor for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage isn't liable for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions.
Cause
Damaged or bad data path files Antivirus or Firewalls software blocking activation Bad installation of Pervasive Database Manager Incorrect Windows system date Options.dat is hidden or damaged Damaged Pervasive Database Manager
Resolution Note: All steps outlined here should be performed on the pc where your Sage 50 company data is stored. Click for more info- There was a problem activating . Section I: Firewall and/or Anti Virus blocking activation Disable your Firewall and/or Anti-virus. (Contact your IT if you're unacquainted turning them off) Section II: Clientinfo.xml file
Close Sage 50 on all computers. Browse to your data path. For instructions on finding your data path, see Article ID 10165: the way to find data path and program path. Rename or move the clientinfo.xml file to a location outside of your data path. Open Sage 50 again and verify that you simply are ready to activate the program.
Section III: Data path files Close Sage 50 on all computers Browse to your data path. For instructions on finding your data path, see Article ID 10165: the way to find data path and program path Rename or move the subsequent files to a replacement folder outside of your data path:
ENVSESS.DAT ENVSETNG.DAT ENVUSER.DAT SERIAL.DAT.BAK SERIAL.DAT OPTIONS.DAT *.LCK (all files with the LCK extension) *.PTL (all files with the PTL extension) Entitlements.xml SoftwareInstallations.xml
Note: If you're unable to seek out a number of the files listed, they could be hidden. For instructions on showing hidden files please see the acceptable link within the Additional information section.
Open Sage 50 again and verify that you simply are given the choice to activate manually Choose the manual activation option and follow the instructions within the wizard If you're still unable to activate online or manually, proceed to Section IV
Section IV: Uninstall and Reinstall Actian
Follow the instructions the way to completely remove and reinstall Pervasive/Actian. Section V: Verify the Windows system date is about correctly Follow the link provided below in Additional information for instructions on setting your Windows system date