- Turtle Beach Resort Mermaid Beach Club Property Weddings
Social Media Competition
Flight Centre - About the Airlines
Seasonal Calendar and Booking Window
Important Contacts
Vacations Magazine is an Accor Vacation Club Members’ Publication released biannually updating Members on new and exciting developments within the Club.
Vacations Magazine started out in 2002 as “Vacations of a Lifetime Newsletter” consisting of only 4 pages.
editor: Brett Becker - Member Services Manager designer: Troy Davanzo - Communications Manager Scott Rowley - Graphic Designer
articles: A special thanks to all Accor Vacation Club Cruise Consultants and Members for their contribution.
We make every effort to ensure that the content in this magazine is correct at the time of printing. However, some items outside of our control may change from time to time.
As ever, it’s been a busy and productive year so far at Accor Vacation Club. The Accor Hotels Select program continues to be a big success, with two new locations in Wellington and Auckland recently coming on stream and being very well received.
You will soon be sent our Members annual satisfaction survey. Remember, it’s your Club so please participate to ensure we know how to best improve your Membership experience. One of the questions in the survey will ask what new locations you would like to see added to the Accor Hotels Select program. And don’t forget that as an Accor Vacation Club Member you receive VIP recognition at all Accor hotels in Australia, and when you present your membership card you will be entitled to priority check-in, a welcome drink, complimentary Wi-Fi and late check-out.
We are continuing the most comprehensive refurbishment program in the history of the Club. 2016 has seen our apartments at Legends Hotel-Surfers Paradise and Turtle Beach Resort at Mermaid Beach completed, with The Sebel Bowral in NSW’s Southern Highlands underway, and Grand Mercure Wanaka in New Zealand and Twin Waters on the Sunshine Coast scheduled to be finished by year end. The feedback I’ve received from Members who have stayed at the newly refurbished properties has been overwhelming!
On the topic of feedback, we have enjoyed a record turn out at our workshops and events this year, conducting eight already, with over 2,100 Members attending. I recently went to the workshop and event in Manly, where it was great to see so many Members discussing their
FROM THE CEO
holiday experiences with each other, learning about new ways to use the Club and then partying together until late in the evening. If you haven’t yet been to a workshop and/or event I would strongly suggest you do so. You’ll find information in this edition of our forthcoming workshop and event locations through to the end of the year.
I mentioned in my last update that if you want to keep updated and share holiday experiences with other Members, then Facebook and Instagram along with our Member website is the best way to stay current on what is happening at your Club. I would like to thank the many thousands of Members who now follow us on these sites and those who have also shared their holiday experiences with others. In this edition you will find information on the Facebook competition we are currently running. So please join in the fun!
We are constantly looking at new ways to improve your Membership experience and I look forward to updating you before year end with some VERY exciting news.
Until then and as always, I wish you all happy holidays!
Craig Wood Chief Executive Officer Accor Vacation Club CEO@accorvacationclub.com.au
EXPERIENCE AUSTRALIAFROM
AUSTRALIAFROM A FRIENDLY PLACE
The pleasure in any adventure relies on a friendly base camp. Whether your journey is for a job or your joy, AccorHotels has a network of welcome havens from which you can explore this amazing country. For peace and pleasure in travel; plan, book and stay with AccorHotels.
Feel Welcome.
Download the AccorHotels app today 235 HOTELS IN 116 DESTINATIONS FROM 11 BRANDS ACROSS AUSTRALIA AND NEW ZEALAND.
over 3,000 room nights
CLUBFACTS-WHAT’SHAPPENEDSOFARIN2016
The following Member Workshops & Special Member Events have been carried out to date. WORKSHOPS
• Melbourne VIC • Wollongong NSW • Canberra ACT • Brisbane QLD • Cairns QLD • Auckland NZ • Adelaide SA SPECIAL MEMBER
over 180 cruises booked value of $1.1 million
Favourite Destinations
Australian Cruises, South Pacific & European River Cruises 2016
• Sydney NSW
The following Club properties have been refurbished in 2016 so far:
Legends Hotel Surfers Paradise, Accor Vacation Club Apartments
Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments
STILL TO COME
• The Sebel Bowral Heritage Park
• Grand Mercure Oakridge Resort, Accor Vacation Club Apartments
• Twin Waters Sunshine Coast, Accor Vacation Club Apartments
OUR POINT OF DIFFERENCE
Currently Offers Première Plus Members an additional 12 properties* on top of the 22 Accor Vacation Club properties.
2 New Accor Hotels Select properties have recently become available
If you haven’t visited the picturesque New Zealand yet, then now is a great time to do so. Through your Accor Hotels Select program you now have the option of either the Grand Mercure Wellington Central City or the Mercure Auckland to plan your holiday around.
Auckland, based around 2 large harbours, is a major city in the north of New Zealand’s North Island. In central Queen Street, the iconic Sky Tower has views of Viaduct Harbour, which is frequented by superyachts and lined with bars and cafes.
Wellington, the capital of New Zealand, sits near the North Island’s southernmost point on the Cook Strait. A compact city, it encompasses a waterfront promenade, sandy beaches, a working harbour and colourful timber houses on surrounding hills.
* Accor Hotels Select is a Personal benefit available to Première Plus Members. Personal benefits are subject to change and removal.
OVATION SEAS OF THE
“Captain Scott” and First Mate Jackie with the latest round of cruise news...
Welcome to another installment of Cruise News. In this edition we take a look at Royal Caribbean’s latest Quantum Class edition ‘Ovation of the Seas’, as well as finding out what Curtis Stone’s been up to with Princess Cruises. So let’s get to it...
Ovation of the Seas brings the romance of the sea to Australia in a big way!
Coming to a Cruise port near you – if you’re lucky – Royal Caribbean’s the Ovation of the Seas! Ok Australia… It’s really on its way and soon will be arriving at our shores and doorsteps for its maiden Down Under voyage this December 2016… Just in time for the Christmas holidays, it’s a “billion dollar” colossal friendly giant and will be homeported in Australian waters! It’s all ours!!!
Cruising for Australians is just about to be redefined and reimagined in a bigger and even more amazing way! Chock full of technology advancements, more relaxing spaces and some groovy novelty attractions along the way – there’s
literally “something for everyone” to enjoy during their precious holidays on-board! Whether relaxing, lounging, “masterchefing”, wining and dining, surfing, flying (yes, flying in the ifly), people-watching, relaxing, or just relaxing – Ovation of the Seas has it all.
Some of the Ovation’s innovations include:
18 decks of accommodations (staterooms), restaurants, eateries, theatres, shops, pools, entertainment, spa, gym, relaxation areas, cafes, night clubs and activity areas for 3800 guests of all ages!!! The largest ship based in Australian waters.
RipCord by iFLY® - Ever thought about flying like an eagle? Hold on to your hats… It’s time to… “experience the sheer thrill and exhilaration of flying in an air machine that lets you soar in a safe, controlled environment”.
North StarSM - One of the coolest features of this class of RCCL ship “take yourself to new heights with the jewelshaped capsule that gently ascends over 300 feet above sea level. Breathtaking 360 degree views of the sea and your destinations.
Transformational venues -
“Experience completely revolutionary spaces that transform from day to night. Play basketball, go roller skating and ride bumper cars at the SeaplexSM. Relax
North StarSM
with a book at Two70°SM and come back at night for a spectacular aerial show.”
Dynamic Dining - reimagines dining at sea to give you more distinct options plus total flexibility to shape your own delectable journey. There are no set dining times, no assigned seats, no required formal nights.
Flowrider® and Other Action and Adventure - Bumper cars, roller skating, basketball court, circus school and more at Seaplex, the largest indoor active space at sea - FlowRider® surf simulator and the infamous 30-foot high Rock Climbing Wall.
Rest & Relaxation including : Full-service VitalitySM Spa - State-of-the-art Fitness Centre, 220-foot outdoor poolside movie
screen, Adults-only Solarium pool - a glass-canopied retreat, Indoor pool with retractable roof and Whirlpools.
Kids & Families - Complimentary Adventure Ocean® youth program, Royal Babies® and Royal Tots® program and H2O Zone kids’ water park.
Casino Royale® - with thousands of square feet of slots and tables, Two70° with night-time aerial entertainment and an ice bar.
Call your Accor Vacation Club Cruise Agent today and book your holiday before someone else does!!!!
December is also a big month over at
Princess Cruises!
The Emerald Princess
Two of their megaliners will be sailing into Australian waters for the first time this year the fabulous love boats:
The Golden Princess with sailings from Melbourne this summer and the even bigger and even more fabulous Emerald Princess, which will be sailing out of Sydney. Unlike their smaller graceful cousins the Sun, Dawn and Sea Princess based in Australian/South Pacific waters more or less year round, the Emerald and Golden Princesses will be here for just the summer holiday season! So be sure and check them out if you can.
Today I’m going to tell you all about the Emerald Princess, the larger of these two visiting Princesses at 113, 561 tonnes! She originally set sail in 2007 but has already gone through an elegant refurbishment in 2015 complete with the new edition, the Princess Luxury beds in all cabins! They are amazing! In fact, many a passenger has been caught-out oversleeping! Actually we’re not so sure its such a bad thing when on holiday!!!
So you will rest and sleep well! What goes great with a great sleep? Why great eats of course!!!!! For those of you who have been watching MasterChef on TV or just like really well put-together food by a master chef, Princess has you covered! The Emerald has the new Curtis Stone dining option on-board called Share. Famous for its nod to a slower food culture, Curtis has prepared a delicious four-course menu (paired with wine naturally), with plenty of well balanced flavours to tantalize your tastebuds! Don’t worry there’s many other relaxed and up-market (the
The Emerald Princess
ABOUT THE SHIP
Number of Crew: 1,200
Registry: Bermuda Length: 951 feet
Height: 195 feet
Number of Decks: 19
Guest Cabins: 1,539 total
venues to choose from as well, including Sabatini’s, the Crown Grill or Adagio! That’s all in addition to the main dining rooms that you’re welcome to explore and graze at your pleasure! And you may not have known – Princess has won the “Best Pizza at Sea” award from USA Today! Not to shabby considering all the ships setting sail these days!
After you’ve woken-up, relaxed, had a great breakfast, perhaps done a little aerobics or languished in the adults only Sanctuary retreat, snacked poolside for lunch, taken a nap, had afternoon tea, dined over a delicious Curtis Stone degustation meal for dinner, watched an aweinspiring movie top-deck underthe-stars, there’s still time for an exquisite chocolate indulgence by Master Chocolatier Norman Love… of course this too can be paired with wine! Holiday, Princess style!
Ask your Accor Vacation Club Cruise consultant about one of the many Emerald departures including to New Zealand, Fiji, Tasmania, New Caledonia, Vanuatu, around the South Pacific and even Asia.
Bon Voyage!
Emerald Princess Cruise Ship Features:
- Adagio Bar
- Botticelli Dining Room
- Calypso Reef Pool
- Club Fusion
- Crown Grill
- Explorers Lounge
- Princess Theatre
- Movies Under the Stars
- Terrace Pool
- Piazza
CURTIS STONE
Curtis Stone, Australia’s export to the wondrous world of master chefing brings his newest restaurant to a port near you!
Recently Captain Scott and some of his Accor Vacation Club Cruise Crew were able to sneak aboard to preview and taste at this new venue – very exciting! Especially for crew members that were already in love with Curtis Stone… They now fell in love with his food!
In addition to main dining room menus across all 18 Princess cruise ships including exclusive selections of Australian chef Curtis Stone’s fabulous
specialty “crafted” foods, there is a new “foodie” evolution that’s just arrived on a few select ships called “Share” . It’s an all new specialty restaurant featuring a culinary experience brought to you by none other than celebrity chef, Curtis Stone. Initially only a small selection of ships will have this opportunity to savour this more intimate surrounding of this gathering place including the Emerald, Ruby and excitingly Australia’s own locally based Sun Princess.
Sharing food and conversation with family and good friends is the best way to eat. I love the process of passing plates amongst each other and creating meaningful connections, sharing what you like, and reflecting on your adventures during the day. It’s these moments that create memories we treasure forever.
Curtis Stone
PRINCESS CRUISES
Curtis Stone’s inspirations around the world
Entrees / Mains
Little Gems – Pickled Pearl Onion – Oro Blanco – Nasturtium Pesto – yum!
Salami Finocchiona, Pork from Southern Tuscany
Hungarian Salami, Pork (Captain Scott’s favourite) from Szeged, Hungary
Check in with your Accor Vacation Club Cruise Consultant and see where you can catch a “Share” restaurant itinerary…
Legends Hotel Surfers Paradise
Accor Vacation Club Apartments
gold coast
Stylish rooms designed with the Queensland climate in mind.
Legends Hotel Surfers Paradise Accor Vacation Club Apartments
Enjoy the spectaular Gold Coast from the luxury of the newly refurbished apartments.
The “Hotel Series | Coastal” concept has been developed to provide a superior level of quality and design for our Members.
The rooms were designed to take into consideration the environmental and climate conditions associated with the property while maximising on the spectacular views available due to the location of the hotel on the Gold Coast .
The style was achieved through the use of local inspired design elements and wall coverings in conjunction with the use of a rich sophisticated color palette and finishes creating a modern design.
For Members’ comfort, bedrooms have a new 48 inch flat screen smart television installed and new pillow top beds with superior pillows and scatter cushions. Bedrooms have bedside cabinets, dresser and reading lights that compliment the overall theme of the room.
We are very excited with the outcome of the refurbishment for Legends Hotel Surfers Paradise and hope you enjoy all the apartments have to offer when holidaying next on the Gold Coast.
Might be time to book your next holiday at Surfers Paradise!
Refurbishment..
member workshops and events
It’s been a busy year so far with Member Workshops and Events. Attendance numbers have been great with more and more Members coming along to enjoy the festivities while learning how to use the Club. Below are the Events that have been held so far.
Sat 2nd July 2016
Novotel Sydney Manly Pacific Hotel
Can’t make it to a workshop?
Just remember, you can always call your Member Services Team who can assist with any questions you have regarding how to use your Membership.
Novotel Brisbane Sat 18th June 2016
Novotel Wollongong Northbeach Sat 12th March 2016
Novotel Cairns Sat 14th May 2016
Novotel Canberra Sat 5th March 2016
Pullman Melbourne On The Park Sat 16th April 2016
Mercure Grosvenor Hotel Adelaide Sat 6th Feb 2016
Pullman Auckland Sat 23rd July 2016
What you had to say NEXTBOOKYOUR EVENTNOW
TO WHOM IT MAY CONCERN
Re this Brilliant!! Accor Vacation Club event at Manly on 2nd July.
I wish to convey my most sincere appreciation for the generosity extended to all of us members on election day at Manly.
The workshop gave everyone a good overview of all the benefits.
The staff – especially the event hostesses were welcoming friendly and helpful throughout – even provided me with a complimentary brewed coffee from the cafe at the outset.
The party was fabulous – very tasty food selections (no need for dinner thankyou)
And the 5-piece band was of exceptional quality – wow!
Great venue, location and ambience
I stayed at the Sebel, and was a bit sad at missing the Novotel buffet breakfast, but my eggs mushrooms tomatoes and sourdough breakfast from the ala carte menu were cooked to perfection – best ever brekkie.
Felt like I was a VIP in a luxury boutique hotel when I was given a free upgrade to an oceanview suite because of my Accor Plus membership.
Then felt like an absolute princess when I entered the room and found an absolutely beautiful collection of complimentary gift items awaiting me – overawed by all the generosity, and since I was in need of a boost it was an absolute treat!!
Thankyou SOOOO much!!!
From Neidra Jennaway
PS. I habitually review my stays and meals at ACCOR establishments on trip advisor, and give glowing reviews to my friends. I have done one on the Sebel at Manly if you would like to check it out.
Pullman Auckland NEW ZEALAND
Auckland Member WORKSHOP
The recently held Auckland Member Workshop held at the Pullman Auckland was a great success.
Just under 200 Members attended the two sessions and found the Workshop very informative... March Workshop
August Hunter Valley Workshop
September Coffs Harbour Workshop
October Perth Event
Nov/Dec SEQ Event
Our Wedding
Saturday 20 February 2016
Please read with a smile: A little about Steve & I: We live in Melbourne - a couple of the just over 50 brigade. Been together for well over 10 years and got engaged on my (Sandra’s) 50th. Neither of us have ever married before although in our inevitable way of doing things back to front Steve has 3 kids (I have none) – now with families of their own which now = 6 Grandkidz. Our wedding vision & criteria was to have an emphasis on FUN! An opportunity to spend a weekend with all our favourite people in the one place at the one time & to spend quality time with lifelong friends, taking a trip down memory lane and reminiscing over fun times & the good ol’ days. It was also a long held dream of mine that Jon English would sing Six Ribbons as I walked down the aisle.
Thank You Thank You Thank You Accor. Thank you for making our day!!!
Steve Mackley & Sandra Cochrane
Our Wedding - Saturday 20 February 2016 The Sebel Pinnacle Valley Resort, Merrijig Victoria.
Firstly: sincere apologies-been meaning to write a lot sooner. Recently returned from our Honeymoon and have finally found some time to gather our thoughts after hitting the ground running since February. Steve and I would love to thank you all so very much and to share a little of our amazing Wedding Day and how it came to be. Having enjoyed holidays at various interstate locations around Australia little did we know when we first joined Accor Vacation Club in 2008 that we would actually host our Wedding at one of your venues.
Our Wedding Day was absolutely perfect and we’d like to share what was absolutely one of the best days of our lives. Firstly we’d like to thank Kara (Smith) & Duncan (Mars) and the rest of the amazing team at The Sebel Pinnacle Valley Resort. From my initial phone call with Kara when we first entertained the idea of a destination wedding in the High Country: the hospitality, warmth & friendliness
afforded us by the entire staff was outstanding and we knew immediately this was the wedding venue for us. We were looking for a relaxed yet stylish atmosphere with a definite emphasis on FUN. Kara and Duncan were terrific making the planning so much fun & easy
along the way. Nothing was ever too much trouble. We definitely wanted to create a special ambience which was unique and memorable yet reflective of us!!! To also be able to spoil our guests whilst enjoying the great outdoors, great food and wine in such beautiful surrounds over a weekend without having to leave our own Reception early was truly magical for us.
Kara and Duncan were so engaging and we can’t thank them enough for embracing our vision and ideas in wanting to do things a little differently. Also a big thank you to the rest of the team from the Reception staff to the Maintenance Crew to the Wait & Bar Staff for their friendliness and all their hard work making this whole wedding business so much FUN for us! Thank you!!
We certainly enjoyed being able to be hands on with the detail and the planning stages alongside Kara and Duncan’s expertise in creating what was a truly remarkable and spectacular day and one of the best weekends of our lives. Many of our guests have even said it’s the best wedding they’ve ever been to. Having the staff regularly in our lives for the best part of 12 months prior we feel they are now part of our ‘family’ and we will certainly be back to visit. All staff went above and beyond the call of duty. It’s easy to see they love what they do and we were made to feel like the most special people in the world in the lead up to & including our Wedding Day. We feel so blessed to have had such a wonderful team in Kara & Duncan looking after us along with the rest of the crew. Country hospitality at it’s absolute best!!!!! Exceptional!!!
and thank Accor, the Accor Vacation Club and Member Services Head Office staff for their wonderful help and assistance in allowing us to use our Accor Vacation Club Points to accommodate our Bridal Party and immediate family at the wedding. We are so appreciative and can’t thank Head Office Member Services enough for being so accommodating. To be able to use our Points was in itself like a gift that we were able to pay forward to our Bridal Party and family.
But wait!!!..... There’s more. Just when we thought things couldn’t get any better …. They did!!!!!
SO as I already said ….. it had been a long time dream of mine to have Jon English sing at my wedding. Everyone has a favourite ‘Pop Star’ and mine was Jon English. From the time I was 18 I went to each concert /theatre/etc production every time he came to Melbourne and thus it was during my 30’s after seeing him perform in the theatre production (A funny thing happened on the way to the Forum) that I ran into him in the car park after the show and I have no idea why but I asked if he would sing at my wedding. He replied “Yes – if I’m still alive”. I had no intention of even being married at the time and wasn’t even in a relationship then so no idea what possessed me to ask that (True story). And who knew back then how prophetic those words would turn out to be.
Fast forward July 2014: Steve & I went to Flying Saucer Club – Caulfield to see Jon play and got the obligatory signing of autographs after the show lol & I reminded him of that time in the car park all those years ago and Hey Presto – now I am getting married – for the first time ever and asked him again if he would sing Six Ribbons at our wedding????? He replied and signed my poster that Yes he would play at our wedding. Now fondly known as “The Contract”. OMG!! How excited was I?????
Steve and I would also formally like to acknowledge
Further fast forward 2015 after we’d confirmed our Wedding Date of 20/2/2016 I then wrote a letter to Jon with details of my special request: Seeing as ‘A funny thing happened on the way to the Forum’ - Could an extraordinary thing happen to an ordinary person and would he sing Six Ribbons as I walked down the aisle? Can you imagine how excited I was when he agreed and that he fitted it within his touring schedule? We
decided to keep it a secret and surprise our guests.
To see the looks on our guests faces was brilliant and absolutely priceless as they first saw me walk down the aisle then they realised it was actually Jon English live singing Six Ribbons. A moment I will treasure forever. Thanks again also to Kara and Duncan for embracing our most excellent surprise. Extra added excitement for us was to also have Peter Cupples who was touring with Jon at the time, accompany Jon at our wedding. So indeed – they sang Six Ribbons, stayed for the duration of our Ceremony & then played a 30 minute acoustic set directly after before mingling with us and our guests. Wow Wow Wow!!!! So we will be eternally grateful to them both for agreeing to giving us the gift of their time to fulfil this gals fairy tale. Jon & Peter were absolutely wonderful embracing the spirit of the occasion for what it was. A testimonial from one of our guests “so much warmth, compassion and fun – Jon & Peter mixed with all the people at your wedding and had time for us all”. They were both simply great blokes and so down to earth. Mansfield Courier newspaper printed an article on our Wedding which I am attaching with their permission - see attached.
So very sadly Jon went into hospital just a few short days later & passed away March 9 2106. So our Wedding was one of his last ever performances. I am
devastated but we both feel so honoured for Jon to have been so giving of his time -indeed an incredible gift and a day Steve & I shall treasure forever. Jon English: a man of his word and loyal to his fans ‘til the end. I still can’t believe the sequence and timing and just how fortunate we were. And from the incredible high of our perfect day to the sadness and loss of such a brilliant performer whom I had admired since a teenager. He and Peter were both so lovely to us.
Life does indeed throws curved balls. I attended the Public Memorial held for Jon in Sydney at the Capitol Theatre where he first performed in Jesus Christ Superstar. Such a wonderful tribute to a wonderful performer. Thanking him for the memories.
Simon – please pass on to all the team at Accor: thanks for making us smile and going the extra distance. So so glad we joined the Accor Vacation Club. Who knew??????? Just goes to show – sometimes extraordinary things can happen to ordinary people. And fairy tales do come true.
Words are not enough .....
Warm wishes and Thank you so very much
Cheers
Sandra & Steve
MemberSurveyTime
Keep an eye on your emails as you will be receiving a Member Survey from us shortly. It will cover things like Club Properties, Members workshops, Members Benefits and Club interactions. Remember, this is your chance to tell us what you think. It’s a great opportunity to let us know what you love about the Club, and also give some valuable feedback on areas we could enhance! we need your feedback!
REFURBISHMENT
REFURBISHMENT
Turtle Beach Resort Mermaid Beach
Accor Vacation Club Apartments
Large spacious rooms, filled with natural light. Set amongst the tropic landscape.
REFURBISHMENT
Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments
Members can now enjoy the fresh new look of the refurbished rooms at the beautiful Turtle Beach Resort Mermaid Beach, Accor Vacation Club Apartments on the Gold Coast.
This family orientated property is a popular destination for Members all year round and it’s easy to see why.
With the recent addition of the amazing waterpark, mum and dad can relax while the kids make the most of taking on the slides and soaking up the sun.
The refurbishment program has seen the one and two bedroom room types receive a bright new look and feel which compliments the style and location of the resort.
Furnishings include new scatter cushions for the sofabeds, new turquiose lamp shades, a feature entertainment unit with custom frame to match existing furniture with accent door panels in distressed blue and turquiose colours. All apartments also have new natural wall prints and floor rugs complementing the fresh look.
So in addition to the new look rooms, Members
can also enjoy all the property has to offer including:
• Splash Zone Waterpark with 4 water slides, 2 toddler slides, dumping bucket, water cannons & more
• Four separate swimming areas, including wading pools and adults only retreat
• Pool water slide
• Four spas, one in each pool complex
• Two saunas
• Playground
• Gated children’s areas
• 15-hole putt-putt golf course (fees apply)
• Arcade games room with coin-operated video and table games
• Floodlit tennis court (fees apply)
• Fitness room with the latest equipment
Refurbishment
• 22-seat cinema with 4 showtimes daily
Don’t miss out on this once in a lifetime experience.
Call now to find out what it’s all about! CALL
Amazing Member Experience
Getaways: Vacation More Often for Less
Getaways are the perfect way to enjoy new experiences around the world.
Whether you’re looking for a new city to explore or a tropical paradise in which to unwind, with Interval Inter national’s weeklong Getaways, you can enjoy a resort stay without exchanging your Accor points. What’s more, the accommodation is available at remarkably low prices, backed by Interval’s Best Price Guarantee.
On the go? Search for and book Getaways with the Interval Inter national app, available for iPhone, iPad and Android devices.
and Interval
Mercure Puka Park
Budding Photographers
Talk to the experts before you take to the skies
If you can find a better price we’ll match it! You’ll always end up with the best price at Flight Centre. Our Lowest Airfare Guarantee ensures it.
At Flight Centre, we take the guess work out of flying by answering all of you airline questions to ensure you find the right flight at the best available price.
With so many airline choices, booking a simple airfare can present a minefield of complexities! Which airline will take me where I need to go? Can I earn loyalty points? Can I access an airport lounge? What cabin class is right for me? How will I be entertained? The questions are endless! Flight Centre has been in the business of airfares for over 30 years so we know all there is to know about airfares and finding you the right flight at the best price. Our A – Z guide of airlines, a selection of which you’ll find included in the following pages, helps to answer all of your questions to ensure you are equipped with the information you need to make the right airline choice.
Air New Zealand
Voted AirlineRatings.com ‘2016 Airline of the Year’ for the third consecutive year, Air New Zealand provides uniquely Kiwi journeys to more than 13 million customers globally who fly to, from and within New Zealand each year, as well as to the Pacific Islands, North and South America. With alliance partner Virgin Australia, the airline has over 200 flights each week across the Tasman.
Onboard Dining
Air New Zealand is renowned for great quality food and wine. Business Premier menus are designed by award-winning New Zealand chef Peter Gordon to provide a delightful onboard dining experience. Complement your meal with a wine from a selection of some of New Zealand’s award-winning wines.
Frequent Flyer
You can earn Airpoints Dollars on many Air New Zealand and Star Alliance flights. Alternatively, Velocity members can earn Velocity points with Air New Zealand when booking in an eligible fare class.
An overview of cabins on Air New Zealand
• Ergonomic seat design
• Skycouch 3 seats = flat surface
• 10.6-inch touchscreen entertainment
• In-seat power & USB connection
• In-house chef-designed menu
• New Zealand wines
• Snacks available during the flight
• 777-300ER award-winning Spaceseat
• 777-200ER luxury leather seats
• 11-inch touchscreen entertainment
• Premium headphones
• In-seat power & USB connection
• Premium check in and priority baggage
• Amenity kit
Looking for a great airfare deal?
Airline News
In 2016, Air New Zealand opened its latest purpose-built, architecturally designed lounge at Brisbane International Airport. This forms part of a four-year upgrade program to develop the airline’s lounge network, and follows the completion of the Sydney International, Auckland International and Auckland Regional lounges.
• Lie-flat bed, memory foam mattress
• Duvet and two full-size pillows
• 12.1-inch touchscreen entertainment
• Premium headphones
• In-seat power & USB connection
• Menu designed by chef Peter Gordon
• Premium check in and lounge access
• Amenity kit
Highlights
NEW DESTINATIONS
In 2015, Air New Zealand launched flights to two new destinations –Buenos Aires, Argentina and Houston, USA.
TWO AIRLINES, ONE TASMAN TEAM
Air New Zealand and Virgin Australia have teamed up to bring a bigger, better TransTasman network, with over 200 flights per week to over 60 destinations across Australia and New Zealand.
2016 AIRLINERATINGS.COM
AWARDS
AirlineRatings.com voted Air New Zealand the ‘2016 Airline of the Year’, as well as ‘2016 Best Premium Economy’ for the Spaceseat.
Premium Economy on 777-300
Economy & Economy Skycouch
Business Premier
Highlights
SAFETY
Passenger safety is always the number one priority for Qantas. The airline promises to never do anything that undermines this core commitment.
BE REWARDED
Earn Qantas points with the Qantas Frequent Flyer Program on eligible flights, including more ways to earn on your daily journey when your feet are firmly on the ground through the online shopping mall and partners.
EVERYTHING’S INCLUDED
Enjoy complimentary inflight dining with Neil Perry-inspired menus, the latest in inflight entertainment and generous baggage allowances when you fly with Qantas.
Qantas
Enjoy more choice than ever before when flying Qantas, Australia’s premium, full-service airline. Part of the oneworld alliance, discover Australia and the rest of the world with Qantas and its partner network.
Global Network
When you do need to fly beyond the Qantas network, the oneworld alliance has got you covered. With over 50 airline partners and affiliates, you can travel to more than 1,200 global destinations and could be rewarded with Qantas Points on eligible flights along the way.
Reliability
Qantas is committed to ontime performance every day, however certain circumstances can cause flight delays and even cancellations. If this happens, trained staff on board and on the ground will endeavour to do what they can to fix the problem with the choices best suited to you.
An overview of cabins on Qantas
• Ergonomically designed seats
• Larger, better meal choices
• On-demand, inflight entertainment
• Generous baggage allowance
• Complimentery amenity kits
• Wide ergonomic seats
• Optimised legroom
• Adjustable headrests & foot support
• Rockpool-inspired dining
• 10.6-inch personal touchscreen
• Noise-cancelling headsets
• Country Road amenity kits
Dining
Now with more choices – fly Qantas to enjoy one of the finest inflight dining experiences with restaurant-style services in the sky and in their lounges. The new international economy dining experience includes bigger and better meals, more choices and the ability to preorder your meal featuring an additional exclusive dish.
• Dedicated check-in counters
• Business lounge access
• Fully flat skybed
• Turndown service
• Rockpool-inspired dining
• Matching wines & Champagnes
• 12.1-inch personal touchscreen
• Luxury amenity kits
Virgin Australia
Virgin Australia is committed to creating a highly engaging, stylish and effortless flying experience for its guests, from booking to final destination, and welcome the opportunity to share their award-winning service experience with you.
Network
Virgin Australia and its global airline partners offer an expansive network of more than 450 destinations worldwide. Together with their partners, Virgin Australia offers a seamless travel experience from Australia to destinations across Africa, America, Asia, Europe, New Zealand, the Middle East and the South Pacific.
Business Class
Virgin Australia has introduced a new world standard business class suite on domestic coastto-coast services to Perth and international flights to Los Angeles and Abu Dhabi. ‘The Business’ represents the ultimate in comfort and luxury, with an enhanced restaurant-style meals service, a Deep Sleep turndown service, and ample space and privacy to work, rest and unwind.
An overview of cabins on Virgin Australia
Entertainment
Enjoy complimentary wireless inflight entertainment on Boeing 737-800 and Embraer 190 aircraft with access to hundreds of hours of movies, TV favourites and moodsatisfying music, delivered through the Virgin Australia app on your own device. On A330 and B777 services, complimentary seatback inflight entertainment is available for all guests.
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Highlights
PREMIUM SERVICES
Business Class guests can breeze through airport formalities with premium services including Premium Valet Parking, Priority Check-in, Priority Boarding, Priority Baggage, Premium Entry * and Premium Exit*
PREMIUM ENTRY
Premium Entry is just steps away from the Virgin Australia Lounge, but worlds apart from the traditional airport experience. Enjoy direct curb-to-lounge access in Sydney and Brisbane domestic airports^
VIRGIN AUSTRALIA LOUNGE
Whether it’s a freshly made barista coffee or relaxing with a glass of wine, Virgin Australia Lounges^ aim to make flying a pleasure.
Group A Seasonal Calendar
Première Points Chart
*Seasonal Calendar as at 1 July 2016
Important Contacts
Member Services Monday to Friday 8:00am to 7:00pm AEST excluding National Public Holidays Saturday 8:30am to 4:30pm AEST excluding National Public Holidays Level 2, Accor Vacation Club Building, 14 Edgewater Court, Robina QLD 4226 PO Box 3755, Robina Town Centre, QLD 4230 www.accorvacationclub.com.au
TOLL FREE
Telephone AUS 1300 76 14 14
Telephone NZ 0800 76 14 14
Telephone International +61 7 5595 3290
Press the following Options for
Interval International
and Point Inquiries
Club Billings
Accor Hotels Select Reservations
Member Reservations msreservations@accorvacationclub.com.au
Member Services info@accorvacationclub.com.au
Member Education workshops@accorvacationclub.com.au
Facsimile AUS 1300 76 17 17
Facsimile International +61 7 5595 3281
Accor Vacation Club Cruises Monday to Friday 7:30am to 6:00pm AEST excluding National Public Holidays Saturday 7:30am to 2:00pm AEST excluding National Public Holidays www.accorvacationclubcruises.com.au
TOLL FREE
Telephone AUS 1300 558 433
Telephone NZ 0800 558 433
Accor Vacation Club Billings
Billings Facsimile AUS 1300 76 13 43
Billings Facsimile International +61 7 5595 3293
Member Billings billing@accorvacationclub.com.au
APVC Finance
APVC Finance AUS 1800 446 513
APVC Finance NZ 0800 222 675
APVC Finance International +61 7 5501 7310
Amore Referral Program
Telephone AUS 1800 80 32 70
Telephone NZ 0800 001 707
Email referrals@accorvacationclub.com.au
A-Gift
Telephone AUS 1800 267 950
Telephone NZ 0800 222 670
Email agift@accorvacationclub.com.au
Membership Upgrades Monday to Friday 8:30am to 5:00pm, excluding National Public Holidays
Telephone AUS 1800 00 71 18
Telephone NZ 0800 00 71 89
Facsimile +61 7 5501 7351
Email upgrades@accorvacationclub.com.au
Accor Vacation Club
Travel by Flight Centre Monday to Friday 8.30am to 5.00pm (AEST) By appointment only Saturdays 8.30am to 5.00pm (AEST) By appointment only C/Escape Travel Macarthur Central, Shop LG2, 255 Queen Street, Brisbane QLD 4000
Telephone AUS 1800 70 80 90
Telephone NZ 0800 451 997 International +61 7 3181 8900
Email accorvacationclub@flightcentre.com
Interval International Monday to Friday 8.30am to 6.30pm (AEST) Saturdays 8.30am to 5.00pm (AEST)
