Corporate Chaplaincy “A Partnership for Care”
Roadmap to care for Daseke o o o o
Who is CCA? Our model and how it works Feedback and impact of Full-Time Chaplains Solution and Pricing for Daseke
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Who we are... o o o o
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Founded in 1996 Nation’s largest provider of FULL-TIME workplace chaplains Serving 450 companies at 1,250 locations in 42 states, with employees counts of 25 to 18,000 Caring for 350,000 employees, family members & their communities Serving the trucking industry since our inception Extensive experience in caring for employees and their families in the unique challenges of the transportation industry.
Why we serve... o
Employees bring their burdens to work everyday... o Depression, Anxiety, Suicide o Addictions o Relational issues: Family, Parenting, Aging Parents o Financial concerns o Significant Life Events: Death, Grieving, Marriage
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Our workplace chaplains bring confidential care and permission based hope.
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How chaplaincy works‌ Weekly Rounds: o In-person/Phone Calls/Text/Email/App o 24-7 Chaplain Availability o Dedicated, FULL-TIME Chaplains o Single Point of Care o Response within10 minutes o Care Sessions o Permission Based Approach o Confidential o
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What Sets Us Apart: Full Time Chaplains
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Complete Dedication and Focus to Companies o
A “Single Point of Care�
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Chaplaincy model founded on understanding businesses
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Chaplains called exclusively to workplace care
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No competing vocational interest or time constraints
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Relationship consistency and depth of trust
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Low turnover (< 8%)
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Nationwide FULL-TIME chaplain network
7 Chaplain Training, Certification & Support
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Chaplain Support Center
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3 Levels of Certification
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Initial 4-day Chaplain Training
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Corporate Chaplains Handbook
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Continued Education Training
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150 hours online training system
The Employee Experience…Care ✓
...building caring relationships... & Treating employees as a whole person; physical, spiritual, mental and emotional
Hospital Visits ✓ ICU, Surgeries, Serious Illness, Death & Dying
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Funerals
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Grieving Process
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Weddings
✓
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Relationship Support ✓ Family, marriage, parenting
✓
Jail & Court Visits
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Addictions
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Depression, Anxiety
Organizational Impact ✓ Stronger Company Culture ✓ Decreased Hiring & Training Costs ✓ Increased Loyalty ✓ Improved Safety ✓ Improved Morale ✓ Increased Productivity ✓ Lower Turnover & Absenteeism
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Valued Partner - Peter Freissle
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“The Impact Corporate Chaplains of America has had on my company is remarkable. We have seen lower turnover as well as better individual output from employees. I believe that a big part of this is they are loved and cared for by our chaplain and feel loved and valued by my chaplain as Christ would love and value his children”
“Their Full-Time model of chaplaincy works best in the business world, people have full-time problems and I want my chaplain to have a full-time mindset! There are many chaplaincy programs out there but CCA is unquestionably the “Lexus” of chaplaincy service and my employees deserve the best!”
Trucking Industry Experience Counts! •
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CCA has served the trucking industry since our inception (over 22 continuous years!) Currently caring for 30 trucking industry companies • Caring for Boyd Bros Transportation since 2005 Largest provider of full-time chaplains to the industry Customized services oriented to uniqueness of trucking co needs • dispatch, drivers, terminals Extensive experience caring for: • Accidents and all impacted • Families of OTR drivers
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Experience means results!... Our experience with Corporate Chaplains over the last 13+ years has been nothing short of extraordinary. When we partnered with Corporate Chaplains some were optimistic, while others wondered what we were doing investing in this resource that is not “core trucking”. If a poll were conducted a year later, there would have been a 100% approval rating of the partnership. Countless times over the last 13 years, I’ve had team members state to me “having Gaylon and a corporate chaplain on staff is the single best cultural decision that has been made in the history of the Boyd Companies.” I'm certain that the impact that Gaylon Benton has had on our company is one that will leave a very deep positive legacy. For anyone looking to make a positive difference in moving the culture of their organization forward and wanting to invest in the soul of not only their company but also of their people, I highly recommend Corporate Chaplains of America. Sincerely, Chris Cooper CEO and President of the Boyd Companies
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Valued Partner Chris Cooper CEO and President The Boyd Companies
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Experience means results. Boyd Bros. Transportation - Birmingham March - 2018
Activity
This
Year To
Month
Date
Inception
Visits to business location
14
39
2364
Hospital visits
5
5
368
Sample “MAR”
Employee contacts
602
1642
88997
Incoming ministry communication from employees and their families to chaplain.
38
116
6661
41
127
5730
Specific care sessions with employees
40
139
3202
Days employees were lifted up in prayer
31
90
4752
Visits to court with employees
0
0
2
•Demonstrates effectiveness and impact of our full-time model •Extended roll-up reports available quarterly and annually with additional insights from Care Sessions •Help companies proactively identify opportunities for improvement or impact
Jail visits with employees
0
0
6
Funerals or weddings
0
0
62
Employees making faith decision for Christ
0
3
135
Employees making faith recommitment
0
0
57
Outgoing ministry communication from chaplain to employees and their families.
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Customized solution for Daseke...
Caring for a Distributed Workforce
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Tailored solutions for each operating company to meet unique demands and desires of each company o Weekly In-person rounds, or o Distributed Workforce model, or o “EAP” style model, or o Blended, unified solution(s) Customizable Reporting Effective integration with current communications systems Leverage purchasing power and location efficiencies of Daseke for additional savings
At Corporate Chaplains of America, HOW we provide off-site care makes all the difference: • Proactive care (not just reactive) • Present care (we will be there in a crisis) • Personal care (known by name) As a full time chaplain agency, our chaplains are available 24/7/365 to provide permission-based help in daily life matters and times of crisis. Chaplains will stay connected to offsite employees through calls, texting, social media, and our “My Chaplain” app. The app provides safe communication with employees and a resource bank for further levels of care. Employees can opt in (or out) at their choosing. Your employees have 24/7 access to their chaplain.
What Makes Us Dif erent? 1 Communication Staying connected with regular encouragement to employees
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Resources A la Carte-style assistance for all employee needs
1300 Corporate Chaplain Drive Wake Forest, NC 27587 chaplain.org +1 919 570 0700
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Crisis Care 24/7 help and access to chaplain network in over 40 states
Customized solution for Daseke...
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Sample Services and Discounted Pricing for Daseke EAP $3.00-5.00 * * * * * *
DWF $7.00-8.00 * * * * * * * * * * *
Onsite $10.00-12.00 * * * * * * * * * * * * * * * * * *
Nationwide network of dedicated, focused, full-time workplace chaplain(s) Single Point of Care for employees and their families / communities 24/7 Availability "Chap App" Utilization (w/picture of their chaplain) Unlimited availability, no competing vocational interests or time constraints In-person crisis response from nationwide network of full-time chaplains Weekly Contact(s) via phone, email, text Remote Care Sessions Integration with on-board comm systems (if applicable) Reporting: Monthly Activity Reports; Reviews quarterly, annually, per request Demonstrated ROI of proactive and personal approach to care Onsite professional orientation(s) Weekly onsite rounds In-person Care Sessions Deeper relationship development through persistent in-person interaction Onsite participation in company events, prayer meetings, etc. as requested Customizable services (i.e. prayer networks, additional resources, etc.) Increased utliization and ROI from consistent onsite presence
Questions and Conclusion
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