RESIDENT BENEFITS
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Privileges That Define Ownership The Resident Benefits Matrix offers a clear view of the privileges that distinguish ownership aboard The World from Guest and non-Resident stays. Within the Resident Benefits column are the services and amenities that have preferential pricing reserved for Residents and Social Residents. The non-Resident Benefits column reflects the standard rates extended to Family & Friends (F&F), Exclusive Resorts (ER), Prospective Residents, and others visiting on board. Residents may, at their discretion, share their Food & Beverage (F&B) discounts within their F&B Allowance, as well as Boutique Retail and Medical Center pricing, with their F&F by authorizing their Guests’ purchases to their onboard account. All other charges will follow non-Resident pricing. Priority access extended to Residents for activities, events, and appointments is exclusive and may not be transferred.
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DEPARTMENT
In all dining venues and bars, Residents receive a 40% discount on alcoholic beverages (spirits, wines, champagne, beer, and cocktails), a 15% discount on nonalcoholic beverages, and a 15% discount on all food menu items. At Fredy’s Deli, Residents receive a 40% discount on wines and champagne; discounts do not apply to spirits.
Food & Beverage
Program
NON-RESIDENT CHARGES
RESIDENT & SOCIAL RESIDENT BENEFITS
(Family & Friends [F&F], Exclusive Resorts, Prospective Residents, etc.)
Resident discounts will apply provided that the item or service in question is charged directly to the Resident’s onboard account.
Preferential treatment when booking tables — offered choice of window tables or other prime table location.
N/A
Special event dinners are offered to Residents first (i.e., Dinner Under the Stars, Truly Portraits, Winemaker Dinners, Guest Chef Dinners, Marina Platform Dining).
At Management’s discretion, prior to a special event dinner, reservations (if available) are opened to non-Residents.
Reserving an area of the Ship for a private event is a benefit for Residents only.
N/A
No Sign Club (Residents do not have to sign check/bill not presented at table).
Non-Residents must sign their check unless alternate directions are received from the hosting Resident.
Call-a-Chef for $50 per hour per Staff member. Call-a-Service Staff Waiter/Bar Waiter for $50 per hour per Staff member.
Call-a-Chef for $100 per hour per Staff member. Call-a-Service Staff Waiter/Bar Waiter for $100 per hour per Staff member.
May enjoy personal wine or wine purchased from Fredy’s in all restaurants and bars. Personal bottles of spirits are not permitted in restaurants or bars.
Unable to bring personal wines, Fredy’s wine, or bottles of spirits to any restaurant or bar.
N/A
$25 cancellation fee for events (Truly Portraits, Winemaker Dinners, Guest Chef Dinners, Themed Dinners) if canceled after noon (12:00hrs) on the day of the event.
Musicians may be utilized for private functions if all Residents are invited.
N/A
May attend Breakfast Forums and Lunch & Learns.
If Breakfast Forums and Lunch & Learns have low Resident attendance, it is at the discretion of the Program Manager to open the Forum to non-Residents.
Private movie viewings in Colosseo.
Non-Residents may attend by invitation only and may not host movie viewings.
The World Yacht Club membership and functions. (A group run by Residents under a committee and a Commodore.) All Residents are counted as members.
N/A
No charge for Personal Trainer Sessions and Fitness Classes provided by The World’s Fitness Team. Limited to 3 sessions per Resident every 7 days.
$60 service fee per 30 minutes Personal Trainer Session provided by The World’s Fitness Team, limited to 3 sessions per non-Resident every 7 days. Non-Residents may request private sessions 24 hours in advance of their preferred time and will be subject to availability. $30 service fee will apply for scheduled Fitness Classes.
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DEPARTMENT
Program
Destination Services: The World Concierge
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NON-RESIDENT CHARGES
RESIDENT & SOCIAL RESIDENT BENEFITS
(Family & Friends [F&F], Exclusive Resorts, Prospective Residents, etc.)
No charge for Fitness Outings off the Ship, internally organized by Fitness Specialist, i.e., walking, hiking, biking.
$20 service fee per Fitness Outing off the Ship.
No charge for private golf lessons with the onboard Sports & Golf Manager.
$55 per half hour and $85 per hour for private golf lessons with the onboard Sports & Golf Manager.
Golf outings will have full-price charge shared evenly among all Residents & Guests (R&G) who participated.
Golf outings will have full-price charge shared evenly among all R&G who participated, with an additional charge for non-Residents of $25.
Use of Ship’s golf clubs (no charge).
$55 rental fee for using Ship’s golf clubs.
Residents will have priority for all shoreside programming such as golf, sports, diving, snorkeling, etc., up to 21 days prior to booking cancellation deadline or other applicable cutoff dates as stated. After cutoff dates have elapsed non‑Residents on the waitlist will be cleared as per Addendum II. Lecturer-hosted Outings (LHOs,) including Photo Walks, are Resident Only.
Non-Residents will be waitlisted until 21 days prior to booking cancellation deadline or other applicable cutoff dates as stated. After cutoff dates have elapsed, non-Residents on the waitlist will be cleared as per Addendum II and Resident and non-Resident requests will be confirmed subject to availability.
No charge for diving if utilizing the Ship’s air tanks and from on board. If a third-party operator is used, then the full price of the diving operation will be shared evenly among all R&G who participated.
Charged $85 per dive if utilizing the Ship’s air tanks and from on board. If a third-party operator is used, then the full price of the diving operation will be shared evenly among all R&G who participated with an additional charge of $25 for non-Residents.
Passport photos (no charge).
$25 for passport photos.
Services of photographer/videographer (no charge). Editing is not included.
N/A
Residents may request a visit to The Bridge via Reception. (Bridge visits are always at the Captain’s discretion.)
May visit The Bridge only when accompanied by their host Resident or a member of the Ship’s Management Team. (Bridge visits are always at the Captain’s discretion.)
Signature Experiences that offer exclusive or behind-the-scenes access.
N/A
No markup on Destination Experiences or Overland Journeys.
Charged a 30% markup (not to exceed $300 per person) on all Destination Experiences and Overland Journeys.
No markup on airport transfers and private cars.
30% markup for airport transfers and private cars.
DEPARTMENT
Destination Services: The World Concierge
Expeditions
(Family & Friends [F&F], Exclusive Resorts, Prospective Residents, etc.)
Residents and Prospective Residents will have priority for all Destination Experiences up to 21 days prior to booking cancellation deadline or other applicable cutoff dates as stated.
Non-Residents, except Prospective Residents, will be waitlisted until 21 days prior to booking cancellation deadline or other applicable cutoff dates as stated. After these cutoff dates have elapsed, non-Residents on the waitlist will be cleared as per Addendum II.
The World Concierge will create “Design Your own Journey” packages only for Residents, as per DYOJ parameters.
DYOJ packages arranged via The World Concierge will be booked for F&F only when they are traveling with Residents. These services are not available for ER or Prospective Residents.
Photographers & Photography: • Photo workshops are Resident Only. • Resident photos are added to the digital photo frame in The Garden. • Expedition Photo Book contains photographs from Residents Only.
May participate in Photo Walks and photo Zodiac outings.
Residents have priority for using Zodiacs and RIB.
N/A
No registration required each time Residents return to the Ship.
Complete registration process at Reception when non-Residents return to the Ship.
Ability to send packages via courier from the Ship (using Company accounts).
Non-Residents can send packages via courier if they have their own FedEx or DHL accounts or if charged to Resident’s account.
No charge for printing.
Printing: Documents exceeding 25 pages will be charged Black & White A4/ Letter – $0.25 each, Black & White A3/11 X 17 – $0.50 each, Color A4/Letter – $1.00 each, Color A3/11X17 – $1.50 per page.
Front Office Complimentary use of bicycles and e-bikes from the bicycle pool. Residents have priority when requesting bicycles and e-bikes.
Housekeeping
NON-RESIDENT CHARGES
RESIDENT & SOCIAL RESIDENT BENEFITS
Complimentary use of bicycles from the bicycle pool. E-bikes have a $20 rental fee. Bicycle and e-bike requests may be made after 18:00hrs for the following day.
Complimentary packing material (i.e., small personal mail and packages only; not applicable during Refurbishment periods or Dry-dock).
Charged a nominal fee depending on type of packing material: small box $4.50; medium box $10; wardrobe box $15; tape $2; honeycomb packing paper per roll $27; honeycomb packing paper per meter $2.
Bali Beds may be reserved by Residents in advance with Reception. Residents on board may make same-day reservations up to 19:30hrs, if availability allows. A waitlist will be maintained, and should availability open up, those on the waitlist will be notified on a first-come, first-served basis, by 19:30hrs at the latest.
Bali Beds may be reserved by non-Residents up to 24 hours in advance. Non‑Residents may book up to 19:30hrs on the same day of intended use, if availability allows.
Preferential treatment when booking Babysitting Services at $25 per hour for one child and $15 per hour for additional children. At the General Manager’s discretion, one babysitter can oversee up to four children (depending on age and special requirements) and then a second babysitter is required.
$35 per hour for one child and $20 per hour for additional children. At the General Manager’s discretion, one babysitter can oversee up to four children (depending on age and special requirements) and then a second babysitter is required.
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DEPARTMENT
(Family & Friends [F&F], Exclusive Resorts, Prospective Residents, etc.)
Complimentary packing/unpacking of suitcases. Apartment packing/ unpacking service is $25 per hour per Staff member.
$45 per hour per Staff member for packing/unpacking of suitcases.
Florist services at cost plus 30%.
Florist services at cost plus 50%.
30% laundry discount.
N/A
Complimentary alteration service provided by the Ship’s Tailor, up to a maximum of two items at a time.
Alteration service provided by the Tailor, $35 per half hour, up to a maximum of two items at a time.
30% discount on all Spa treatments and 20% discount on all retail products.
All Spa treatments and retail items are charged at full price.
Residents and Prospective Residents may book appointments up to a maximum of 2 months in advance, up to 3 same-service appointments in any 7-day cycle.
Non-Residents may book appointments up to 48 hours in advance. Non-Residents interested in Spa services during their stay should indicate desired services and frequency, which may be accommodated subject to availability. (Up to 3 same-service appointments in any 7-day cycle.)
Residents canceling a Spa appointment less than 4 hours prior to a scheduled appointment time incur a 25% charge. Cancellations must be made within Spa operating hours.
Non-Residents canceling a Spa appointment less than 4 hours prior to a scheduled appointment time incur a 50% charge. Cancellations must be made within Spa operating hours.
A no-show incurs a 50% charge.
A no show incurs a 100% charge.
Exception for events of force majeure and flexibility during expeditions.
Exception for events of force majeure and flexibility during expeditions.
The World Boutique
20% discount on selected items in The World Boutique.
20% discount on selected items in The World Boutique if the Resident has authorized their Guests’ charges to be billed to the Resident’s onboard account.
Resident Services Coordinator
Created especially for Residents, this position is the primary point of contact for matters such as: refurbishments, shoreside purchases and vendors, technical and operational issues, onloading and off-loading of furniture and other personal items, onboard functions, invitations and RSVPs, arrival and departure details, and more.
N/A
Hotel Operations Coordinator
Access to the conference rooms and teleconference facilities upon request.
N/A
Medical Services
50% discount on medical services (the discount does not apply to medications and supplies).
Non-Residents are charged full price unless hosting Resident’s account is charged.
Housekeeping
The World Spa & Wellness Center
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NON-RESIDENT CHARGES
RESIDENT & SOCIAL RESIDENT BENEFITS
ADDENDUM I: RESIDENT TRANSFERRING OF F&B CREDITS A Resident’s F&B Credits* may only be used by non-Residents: • For meals and other functions at which the Resident is personally in attendance; or • By any registered Guest of a Resident so long as the Resident is currently staying on board; or • By persons who are occupying the Resident’s Apartment. *For the purpose of this policy, Social Residents have full access to their designating Resident’s F&B credits.
ADDENDUM II: WAITLIST PRIORITY Where requests received need to be waitlisted for availability, the following order of priority will be applied: 1. Residents & Social Residents 2. Family & Friends* accompanied by Residents 3. Unaccompanied Family & Friends**/Exclusive Resorts** Guests Prospective Residents will be managed by the Ship via the Residential Director. *Non-Residents **Time/date order of request will be applied to prioritize the category.
ADDENDUM III: TRANSFERRING RESERVATIONS If a Resident receives priority for any booking of any activity, event, or appointment, such reservation may not be transferred to any person other than another Resident.
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