GUEST WELCOME INFORMATION
PRIOR TO YOUR DEPARTURE
AIR FLIGHTS
Please reconfirm your airline reservations and flight departure time 24 hours prior to leaving home. If you find that your flight will be delayed beyond the Ship’s departure time, please contact the Ship directly by calling the number shown in the documents provided with your voyage ticket.
CUSTOMS
Prior to departing, we suggest you consider registering your valuables (e.g., jewelry, cameras, electronic equipment, etc.) with the appropriate government authorities. Although this is not a requirement, it may help to prevent delays in clearing customs upon your return. If you are a U.S. resident, please note that the U.S. Customs Service has a website at http://www.cbp.gov
DIETARY REQUIREMENTS ON BOARD
The World happily accommodates Guests with vegan, vegetarian, gluten-free, and lactose-intolerant requirements. Please note any special dietary needs on the Voyage Information Form and email it to The World’s Guest Services department at guestservices@aboardtheworld.com.
EMBARKATION/ DISEMBARKATION
You are required to be on board at least four hours prior to the Ship’s departure time or by 18:00hrs (6 p.m.), whichever comes first. Please refer to your documents for departure times. Once you arrive at the terminal, you will be asked to show your passport. We suggest that you keep all necessary documents
PRIOR TO YOUR DEPARTURE
readily accessible in your carry-on bag. Disembarkation will begin shortly after the Ship’s arrival in port and is subject to clearance by local government authorities.
Please note that the guaranteed check-in time is 15:00hrs. (3:00p.m.) for Prospective Residents and 17:00hrs. (5:00 p.m.) for all other guests. The guaranteed check-out time for all guests is 10:00hrs. (10:00 a.m.).
CREW ENRICHMENT FUND
The World maintains a non-tipping policy. However, Guests may show their appreciation and recognize the excellent service of onboard Team members, including those who work behind the scenes, by making a donation to the Crew Enrichment Fund (CEF). To make a contribution please contact the Reception Desk by dialing ext. 5000.
LUGGAGE
Airlines have different luggage regulations and restrictions. They tend to strictly enforce their policies; therefore, we suggest that you or your travel professional contact the airline directly for specific luggage allowance and size information. All luggage should be securely packed. We suggest that you hand-carry travel documents (passports, visas, inoculation verification, voyage and air tickets), medications, and valuables. Liquid, fragile, perishable, and other articles not suitably packed are transported at your own risk.
TRAVEL INSURANCE
On occasion, there is the need to change our itinerary due to weather and/or security reasons. These changes can be disruptive, therefore
we urge you to purchase trip interruption or cancellation insurance to assist you with any costs that may occur due to these unforeseen occurrences. Below is a travel insurance carrier that may meet your needs.
IMG SIGNATURE TRAVEL INSURANCE℠*
Phone: +1 317-655-4500
Website: www.imglobal.com
TERMS OF CARRIAGE
By acceptance of boarding on The World and by use of the services offered by, through, or in connection with The World, you expressly represent and warrant that you have read, understood, and fully accept and agree to the Terms of Carriage, which are detailed on pages 20-27, or online at http://aboardtheworld.com/toc. Such Terms of Carriage are binding, as though fully set forth herein.
MEDICAL EVACUATION SERVICES
Global Rescue (GR) is the Ship’s partner for medical evacuation services. GR provides integrated medical and crisis response services to travelers worldwide. GR is not a medical insurance company and does not reimburse for medical expenses; rather, GR is predominantly a provider of medical evacuation services. When hospitalization is required, GR will arrange and pay all necessary and ordinary expenses for transport only to the hospital of choice in the home country of the member who is hospitalized. GR will also arrange for the provision of health information, advisory services, and assistance with third-party insurance claim forms relating to the situation. GR
has a dedicated partner page set up for Guests, including dependent children who are able to sign up at a discounted rate. GR also offers an optional security evacuation upgrade which includes security evacuation services in case of civil unrest, terrorism, or natural disasters for an additional cost. To learn more about Global Rescue, and receive a 10% discount off the regular rates, visit www.globalrescue.com/partner/ aboardtheworld and mention their partnership with The World.
SPECIAL MEDICAL CONDITIONS
Your health and safety are our first priority. If you have any existing medical conditions that may require our attention, or should you require oxygen while on board, please send written notification to The World’s Guest Services department 60 days prior to your voyage.
PRESCRIPTION MEDICATION
It is important that you bring a sufficient supply of any prescription medicine you may need. Most often, prescriptions cannot be refilled overseas and cannot be refilled on board. To prevent delays in clearing customs, it is suggested that you travel with a doctor’s letter explaining any medications you’re traveling with.
PREGNANCY
Expectant mothers are required to provide a medical certificate establishing their fitness for travel. The World is unable to accommodate women who are, or will be, past the 21st week of pregnancy, and will not be responsible or liable for any complications related to pregnancy during the voyage.
PACKING ESSENTIALS
ATTIRE ABOARD THE WORLD
Onboard attire ranges from casual to formal. The World’s dress code applies to all Guests.
Subject to Change: The dress code policy may change from time to time; please check Navigator for the most up-to-date information.
DAYTIME ATTIRE:
“Casual” in all public areas, bars, and restaurants, all day until 18:30hrs (6:30 p.m.).
EVENING ATTIRE:
Begins at 18:30hrs (6:30 p.m.).
Attire depends upon the location as indicated below.
• Casual: Fredy’s Deli, Poolside Bar & Grill, Quantum (unless otherwise indicated by the nature of the event)
• Smart Casual: East, Marina, Regatta, “The Plaza/Lobby/Lobby Bar” Tides
EVENING ATTIRE AT A GLANCE:
• East and East Terrace: Smart Casual, jackets optional for gentlemen seated indoors, sophisticated jeans are permitted
• Fredy’s Deli: Casual
• Marina: Smart Casual, jackets optional for gentlemen
• Poolside Bar & Grill: Casual
• Portraits: Formal
• Portraits Bistro: Unless otherwise announced: Smart Casual, jackets optional for gentlemen seated indoors, sophisticated jeans are permitted
• Regatta: Smart Casual, jacket optional
• Quantum: Casual (unless otherwise indicated by the nature of the event)
• The Plaza/Lobby/Lobby Bar: Smart Casual, jacket optional
• Tides: Smart Casual, jacket optional
PACKING ESSENTIALS
DRESS CODE
STYLE DEFINITIONS:
Formal
Gentlemen may wear dark suits, collared shirts, ties, or bow ties (tuxedos are optional). Ladies may wear evening gowns, cocktail dresses, or pantsuits. Additionally, gentleman and ladies can wear national formal attire of their home country, and formal military attire.
Smart Casual
Smart Casual indicates sophisticated and elegant attire befitting of an upscale, country club atmosphere. Gentlemen may wear dress pants, long pants, sophisticated jeans, dress shirts, collared shirts with long or short sleeves, polo shirts with long or short sleeves, jackets are optional (unless dining indoors in East and at Portraits Bistro), dress shoes, regular shoes, boots, and dressy rubbersoled shoes. Ladies may wear skirts, dresses, pantsuits, dressy pants, long pants, sophisticated jeans, blouses with long or short sleeves, flats, heels, boots, dressy sandals, and dressy rubber-soled shoes.
Casual
Casual is relaxed and informal yet befitting of an upscale, country club atmosphere. Gentleman may wear shorts, pants, collared shirts, polo shirts with long or short sleeves, T-shirts, athletic wear with sleeves, loafers, boat shoes, sneakers, and sandals. Ladies may wear shorts, pants, leggings, skirt, skorts, dresses, sundresses, blouses, polo shirts, T-shirts, athletic wear with sleeves, loafers, boat shoes, sneakers, sandals, flats, and heels.
Hats
Gentlemen are required to remove hats or baseball caps when dining indoors, including when at Regatta and at the Lobby Bar, but are acceptable in Quantum. Ladies are permitted to wear hats when dining
indoors. Hats may be worn inside dining venues by Guests if part of an organized social function or costume party.
Always Inappropriate
• Torn, frayed, faded, or excessively worn clothing
• Exposed undergarments
• “See-through” fabric without proper lining
• Bare midriffs or the display of excessive or revealing décolletage
• Dresses, shorts, skorts, or skirts with a hemline shorter than mid-thigh
• Clothing with inappropriate or offensive words or symbols
• Cutoff shorts
• Jeans in Portraits, East or East Terrace
• Tank tops, undershirts (vests)
• Sleepwear, shower wear, or slippers (unless in transit to the Bali Beds)
• Bath robes (unless in transit to the Spa or the Bali Beds)
• Bath robes or swimwear inside (unless in The World Spa, at the Marina pool, the Pool Bar & Grill, and on the Marina Sports Deck). Cover-ups are to be worn when at the Pool Grill
• Wet or sweaty clothing
• Beach-type rubber flip-flops (unless at the Pool Grill)
• Baseball caps when dining indoors, including at Regatta and Lobby Bar
In-Transit Attire (All Day)
When transiting to The World Spa, Pools, or Bali Beds, Guests are to use the aft and mid-ship stairs/ elevators and cross on Residential decks. Guests may access The World Spa via the private Spa
PACKING ESSENTIALS
staircase (across from Apartment 659). Guests must refrain from crossing through The Plaza if not appropriately attired. Public Health regulations require that footwear be worn in all public areas, except at the Pool and the Marina Sports Deck. Guests in transit on or off the Ship may not stop at the Lobby Bar unless appropriately attired.
EXPEDITIONS
Except for Portraits, the dress code in all restaurants and bars is relaxed during Expeditions to accommodate individuals participating in Expedition activities. Before 19:00hrs, Guests may frequent the venues in the attire they are comfortable wearing during landings. After 19:00hrs, the dress code in all venues other than Portraits is Casual. Portraits is Smart Casual. Cut-off shorts, muddy clothing or footwear, and flip-flops are prohibited at any time.
YOUTH
Children between 6 and 12 will follow the same dress code as adults. Children under the age of 6 do not
have to follow the same dress code as adults but it is suggested that they wear appropriate attire.
TRAVEL DOCUMENTS
To ensure that your journey passes smoothly, please remember to bring all required travel documents. These include air and voyage tickets, passport, visa and inoculation verification, which must be submitted prior to arrival. Please be aware that security measures imposed by overseas governments may change from time to time. Although we will make every effort to provide you with notice of any regulations that may affect you, it is your responsibility to secure all relevant documentation for your trip. For your personal security, we require all Guests to provide us with proper documentation before boarding The World.
Should you have any questions regarding travel documents, please consult the Guest Services department at +1 954-874-3399 or email at guestservices@aboardtheworld.com
AT SEA
POKER ROOM
A custom card room with flat-screen TV and high-quality board games like chess. Located on Deck 12.
BUSINESS SERVICES
The World’s Reception Desk can assist with documents that require scanning or printing. Also, due to possible satellite interruptions, we strongly recommend that all guests who need fax capabilities subscribe to an e-fax service.
CARRYING MONEY
The World, for safety reasons, recommends that Guests exercise caution and refrain from carrying large amounts of cash. In most cases, purchases can be made using credit cards or checks and do not require cash transactions. The World is not responsible for any loss of money.
If you carry more than $10,000 into the United States (in the form of U.S. or foreign currency/coinage, money orders, etc.), you must report it to the U.S. Customs Service (using Form CF 4790). For additional information and forms, see the U.S. Customs website at: http://www.cbp.gov/xp/cgov/travel
COCKTAIL LOUNGES
Please refer to Our World Today, the daily newsletter, for any changes to the below times.
• Cigar Club
Designed as a traditional Englishstyle smoking venue and cognac bar, this club features a large humidor and cognac cabinet, offering scotch, whiskies, vintage ports, calvados, madeiras, sherries, and wines. Located on Deck 5, and is open from 10:00hrs (10 a.m.)-midnight.
• Lobby Bar
Located adjacent to Reception on Deck 5, the Lobby Bar features wine and champagne by the glass, signature cocktails, and an extensive selection of high-end spirits, and is open from 10:00hrs (10 a.m.)-midnight.
• Marina Bar
Adjacent to the Marina Restaurant on Deck 5, the Marina Bar provides expansive views of the sea. This casual, full-service bar offers an extensive selection of wines by the glass, tropical drinks, and is open the same hours as Marina Restaurant. Check Our World Today for hours of operation.
AT SEA
• Pool Bar
Quench your thirst with tropical cocktails, fresh juices, and smoothies prepared with organic superfoods. Located on Deck 11; open 09:00-21:30hrs (9 a.m.-9:30 p.m.).
• Quantum
A casual sports bar offering an extensive selection of high-end spirits, champagnes, craft beers, draft beers, and The World’s signature and classic cocktails, Quantum also serves fast-casual food items with a Happy Hour bar bite concept. Located on Deck 5, Quantum is open from 10:00hrs (10 a.m.)-midnight, though persons under 18 years of age are not permitted after 22:00hrs (10 p.m.).
• Regatta Bar
Located on Deck 11, Regatta Bar offers the feel and service of a casual yacht club but has the added bonus of spectacular views. It is open from 12:0014:30hrs (12-2:30 p.m.) and from 18:00hrs (6 p.m.)-midnight.
COLOSSEO
A theater and conference room featuring lecturers, movies and other events, on Deck 5.
DINING
Every aspect of The World is an unparalleled experience and enjoying delectable cuisine is no exception. In addition to 24-hour In-Residence Dining and our Call-a-Chef program offering in-residence dining with a private chef, The World offers a wonderful selection of restaurants, a gourmet deli, and poolside grill. At least two food venues/restaurants
are open for breakfast, lunch, and dinner as restaurants’ opening times are rotated to provide variety and ambience. Please refer to the Packing Essentials section for appropriate attire for each location.
• East Eclectic Asian cuisine serving sushi, sashimi, and a wide variety of Pan-Asian specialties. Jackets are required for gentlemen if dining inside. Located on Deck 11.
• Fredy’s Deli
A gourmet marketplace and café featuring fresh, local foods from around the globe. Enjoy a morning espresso drink prepared by the Ship’s dedicated barista while you prepare for the day’s next adventure. Located on Deck 5.
• In-Residence Dining
You may order from our InResidence Dining menu 24 hours a day by dialing ext. 5100.
• Marina Superb seafood, grilled fish, and prime steaks in a more contemporary setting. Located on Deck 5.
• Poolside Grill
This outdoor venue offers poolside favorites, serving burgers, salads, and light meals. Located on Deck 11.
• Portraits
Serving haute cuisine, Portrait is a truly gastronomic experience in an elegant setting. Open for dinner. Jackets are required for gentlemen. Located on Deck 5.
• Tides
This restaurant features panoramic ocean views and Mediterranean cuisine. Located on Deck 11.
AT SEA
ALCOHOLIC BEVERAGES
Passengers are not allowed to bring on board the Ship, without the previous written permission of the Carrier, any intoxicating liquors or beverages. In the event that you wish to bring wine on board, it can only be consumed in the privacy of your Residence. We are not able to accommodate requests to store any wine since the capacity of our cellar is only suitable for housing the Ship’s collection. The wine you bring can only be stored inside your Residence. In the event that you wish to bring it ashore, a Customs Declaration has to be completed a few days in advance in order to be properly cleared.
CURRENCY EXCHANGE
Many currency offices are closed on weekends and holidays, so it is a good idea to exchange a small sum before leaving home. Local currency exchange representatives are sometimes on board. Please contact the Reception Desk (ext. 5000) once on board for more details.
ELECTRICAL APPLIANCES
For your convenience, 110-volt (U.S. current) and 220-volt (European current) outlets are provided in all Residences, accommodating small appliances without the use of adapters or electric converters. A hairdryer is provided in each Residence. Irons are available in the launderette on Deck 6 forward for your convenience.
ENRICHMENT
Our entertainment program is enrichment-based, highlighting the often surprising, exciting history, culture, places, and events exclusive to the destinations visited.
ENTERTAINMENT
In the evenings, we offer live music in select cocktail lounges and at The Plaza.
FITNESS CENTER
The Fitness Center, located on Deck 5, offers a choice of cardiovascular and resistance-training equipment as well as one-on-one sessions with a personal trainer who can assist you in creating a personalized exercise program. Stretching, yoga, body pump, Pilates reformer, TRX bar, spinclasses, and more. There is a functional fitness area on Deck 12’s port side offering TRX, a selection of scheduled classes, and spin bikes. Dial ext. 5451 for more information.
GRATUITIES
It is the pleasure of our staff to deliver a high level of service. No gratuities are expected or accepted on board at any time. Please refer to Crew Enrichment Fund on page 5.
LAUNDERETTE
A self-service launderette with washing machines, dryers, irons, and complimentary laundry supplies can be found on Deck 6 forward.
LAUNDRY/VALET SERVICE
Complete valet services, including laundry, pressing, dry cleaning, tailoring, and shoe services are available on board and may be arranged through your Stewardess; customary charges will apply.