Humble, Hungry, and SmartThe Westbrook Way

As a commercial service and construction company, Westbrook Service Corporation wears many (hard) hats. The Westbrook team continuously works to create a lasting impact in the Central Florida community through their expertise and commitment to changing the lives of everyone they work with. Since 1949, the mission that has driven Westbrook’s success is to create an employee experience so profoundly different that it leads to changed lives and customers for life.

Just like any construction project, Westbrook understands that winning a customer for life is impossible without a solid foundation. This foundation begins with the virtues of humble, hungry, and smart. By focusing on team over self, working diligently and learning to relate to one another better, Westbrook has created an environment in which its people and its mission thrive. With the foundation in place, the five key values of the company – transparency, listen, equip, appreciate, organize - drive the employee experience. Add in a leadership team that knows every employee by their first name, actively supports their growth and development, and an extensive benefit list, and you have built a company that is uniquely positioned to change lives and create customers for life.

The impact of their commercial construction, HVAC, electrical, and plumbing services teams can be felt on a large scale throughout businesses in Central Florida. They specialize in project design and execution as they work alongside each client to help bring their vision to life. Supporting each phase of the project, no matter the size, through a high level of collaboration and discernment is a big part of what produces Westbrook’s exceptional results. Some notable projects built by Westbrook include the USTA National Campus, the Orlando Police Department Headquarters, Disney Fourth Laundry Facility, UCF Trevor Colburn Hall, Grand Avenue Community Center, Lake Buena Vista Highschool, and Stetson Brown Hall.

Westbrook takes pride in their ability to design, build, fix, and maintain any commercial project by staying current on the knowledge, skills, and training necessary to sustain a competitive edge in the marketplace. Westbrook works with each employee to understand their gifts, their dreams, and how those might be supported through a personalized training and development program, including covering the costs, so they might achieve success.

“There’s no limit to what they offer us as far as our ability to grow,” said Mark P., a plumbing service technician. Encouraging and supporting personal growth is one way Westbrook embodies its value of equip.

Since becoming the third majority owner in the companies near 75-year history, Brian King has focused on creating and driving home a clear vision for the company, assembling the right team, and supplying the necessary resources for them to flourish. Those resources include such things as a two-day onboarding process for newhires so they feel like part of the family, a biannual company all staff meeting to keep the team informed, annual family fun day at a local theme park to celebrate with their families, and best in class benefits, such as free Red Wing boots, health insurance to include a max out of pocket of $2,000 per employee, up to three paid hurricane days per year, Christmas Eve and Good Friday as paid time off, maternity and paternity leave, 401(k) matching, and many more. These benefits provide stability for their employees, so they prosper at work and at home. As Westbrook invests in its people, they in turn can invest in their surrounding communities through service and volunteer activities at such organizations as My Neighbors Children, Habitat for Humanity, Coalition for the Homeless of Central Florida, Jobs Partnership, and many others.

Westbrook’s commitment to its mission by exemplifying its virtues and values will make waves in the Central Florida Community for years to come. To learn more about Westbrook or to apply to become a part of the team visit their website at www. westbrookfl.com/.