BFM Nov/Dec

NOV/DEC - 2024 www.bfmmagazine.co.uk building & facilities management

BUILDING & REFURBISHMENT | FLOORING | VENDING

Bradford College Officially Opens STEM see pages 18-19 Building After £6.9m Refurb

INSIDE: Airflow controller and monitors with integrated gas sensor promote lab safety

see page 10

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On the cover: Bradford College Officially Opens STEM Building After £6.9m Refurb

Nov/Dec 2024

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see page 18-19

Contents 4

News

18

Building & Refurbishment

20

Health & Safety

22

Windows & Doors

26

Vending

30

Sustainability

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All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Building & Facilities Management

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News

Hochiki Powers Fire Safety at Costa Coffee: A Case Study in Retail Fire Protection JCB Fire Ltd, a leading fire alarm contractor, recently partnered with Hochiki to supply and commission a state-of-theart fire detection system at Costa Coffee’s brand-new flagship store at Solihull’s Touchwood Shopping Centre for their long-standing client Otec Electrical Limited.

Costa Coffee, a beloved British coffeehouse chain, has become synonymous with high-quality coffee and a warm, inviting atmosphere. Situated in the popular Touchwood Shopping Centre, which attracts over 13 million visitors annually, the new flagship Costa required a fire safety system that would meet the demands of this busy retail hub and ensure the safety of all coffee lovers who visited.

The installation included the integration of a new fire detection system that would interface seamlessly with the existing building’s infrastructure, including security and sprinkler systems

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and meet the company’s strict adherence policy to the Disability Discrimination Act (DDA).

JCB Fire Ltd selected Hochiki’s fire detection devices for their innovative features and because their open protocol capability ensures compatibility with various fire alarm control panels, providing flexibility in system design. Additionally, the devices are easy to install, reducing project timelines, and offer ultra-reliability, minimising false alarms.

Hochiki’s ESP range of sensors simplifies the installation process with electronics-free mounting bases and easy addressing.

The versatile sensors offer a variety of detection options, including smoke, heat, and multi-criteria detection as well as the ability to enhance visibility for individuals with hearing impairments and improve audibility of fire alarms ensuring that all occupants can be

evacuated quickly and efficiently.

Grant Wheeler, General Manager of JCB Fire, highlighted the benefits of partnering with Hochiki. “The successful installation at the Solihull store was completed in less than a week, by our client Otec Electrical demonstrating the effectiveness of our partnership with Hochiki. We were able to combine our expertise with Hochiki’s innovative technology ensuring the safety and security of Costa Coffee’s customers and staff in this brand-new store”.

Hochiki’s ESP range, as demonstrated in this exciting project at Costa Coffee’s new outlet, offers a robust and reliable fire detection solution for retail and restaurant environments.

To learn more about how Hochiki’s ESP range can elevate your fire safety measures, visit the Hochiki website or contact a local authorised distributor.

Building & Facilities Management

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Portakabin comes to the rescue of Burnham-on-Sea RNLI volunteers Portakabin has generously donated two modular buildings to the Royal National Lifeboat Institution (RNLI) Burnhamon-Sea station, providing permanent additional changing rooms for the station’s crew.

The buildings, which were installed in October, will offer vital space to the volunteer team who respond to emergencies and save lives at sea.

Earlier in May, the RNLI lifeboat station in Burnham-onSea, contacted Portakabin at their Highbridge Hire Centre, to discuss the possibility of purchasing or renting a portable unit, to overcome a lack of local storage and personnel space.

After discussions with the RNLI, Portakabin was delighted to donate two modular units, offering the RNLI a long-term solution to improving crew readiness and supporting their life-saving work.

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Vickie McDiarmid, Hire Coordinator at Portakabin said: ‘We are delighted to have been able to help and support such a worthy local charity, which provides an invaluable service supporting both locals and holidaymakers visiting our beautiful seaside town’.

On October 22, two Portakabin buildings, were delivered by KRG Hauliers of Bridgwater at no charge to the RNLI, and immediately installed into place.

Dave Parsons, RNLI Boat House Manager, Burnham on Sea said: ‘Thank you to Portakabin for the wonderful donation of two fantastic buildings.

Our shore crew will benefit from the new changing facilities by being able to dry their kit fully until it is needed again! Up until now the crew have

had to use the Boat House to change and store their kit so having a separate space for this will make such a difference’.

RNLI Lifeboats at Burnham-on-Sea An 8.5m Atlantic 85 named Doris Day and Brian plus a smaller 4.95m D class IB1 inflatable named Burnham Reach The station was opened officially on 15th May 2004, but has been operational since December 2003

Building & Facilities Management

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News

KeyTracker makes trio of digital footprint investments to stay ahead KeyTracker, one of the UK’s leading designers, manufacturers and suppliers of secure key and asset management solutions, has invested into three digital platforms and services to improve customer experience and create more personalised user journeys.

AssetControl.Cloud is the company’s new ‘use anywhere’ cloud-based software with a supporting app, developed inhouse by KeyTracker’s tech team to provide customers with an easier way of keeping track of all their assets.

The app offers real-time GPS tracking so users can monitor the precise location of their assets and stay informed about updates, as well as barcode integration to quickly scan and keep track of every asset – even if transferred from one user to another – enhancing efficiency and accurate accountability.

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KeyTracker has also launched a new customer relationship management (CRM) platform, which integrates seamlessly with its recently updated website, streamlining KeyTracker’s customer ordering process and providing ongoing insights to assist every customer’s journey.

KeyTracker’s website has been completely redesigned incorporating improvements that provide users with greater insight to all KeyTracker products and services. It works together with the new CRM to enhance the customer ordering experience, and customers will now be able to generate quotes for bespoke-made asset management solutions.

Andy Smith, Director of KeyTracker, said: “Driven by our innovative in-house team, this significant investment into our digital footprint and

services shows customers that we are constantly looking at ways to improve their experience with us. Across all these platforms, our customers will now benefit from a more customisable journey alongside a wealth of other benefits.

“We want customers to see this big step as the start of an important journey. As technology marches on so quickly, cloud software in particular has to remain in constant development, and we welcome customer feedback to ensure AssetControl.

Cloud remains a modern, fit-forpurpose solution for those looking to implement safe and efficient key and asset management.

“We believe the steps we’ve taken will truly transform customers’ experiences and look forward to seeing the results come to fruition.”

Building & Facilities Management

News

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News

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News

Airflow controller and monitors with integrated gas sensor promote lab safety Fume cupboard manufacturers now have access to a new airflow controller and monitors with integrated gas sensor, enabling laboratory managers to efficiently monitor carbon filter saturation status and protect operatives against chemical contaminates.

UK-based specialist electronic airflow control and monitor manufacturer and consultant, TEL, has upgraded its energyefficient AFA4000/E VAV (variable airflow volume) airflow controller and AFA4000/1 and AFA4000/2 CAV (constant airflow volume) airflow monitors to incorporate an organic vapour type gas sensor.

Carbon filters absorb gaseous chemical contaminates and TEL’s integrated AFA4000/E/ GS VAV, AFA4000/1/ GS and AFA4000/2/GS CAV solutions enable laboratory managers using filtrated type recirculating fume cupboards, hoods and cabinets to monitor filter saturation status via a dynamic graph.

When saturation occurs, filtration is compromised and gas escapes. The sensor detects breakthrough, triggering an alarm to highlight the urgent need for filter replacement to ensure the respiratory protection of users.

The integrated units also count the filter’s time-run, sounding an alarm when it has fulfilled its manufacturerdesignated hours and is due for replacement.

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In addition to incorporating the units into cupboards, hoods and cabinets at initial construction stage, manufacturers may retrofit them into any existing equipment, allowing laboratory managers to improve the safety and efficiency of their facilities cost-effectively.

Said TEL’s director, Richard Eady: “Our AFA4000/E/ GS airflow controller and AFA4000/1/GS and AFA4000/2/ GS CAV airflow monitors

with integrated gas sensors enable laboratory managers to efficiently ensure the respiratory protection of users against dangerous chemical contaminates.”

TEL was established in 1969 and its energy-efficient products are available globally via an international network of distributors. For further details, please visit: https://tel-uk.com/ products/airflow-controllersvav/ or https://tel-uk.com/ products/airflow-monitors/ Building & Facilities Management

No one does more to support Britain’s buildings PTSG Fire Solutions Ltd offers an unrivalled breadth and depth of fire safety and security services.

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News

Pump Technology Ltd supports the London Irish Community Foundation’s Inclusion Festival for the third year in a row The International Day of Disabled People (IDDP) occurs annually on December 3rd has become a global platform to advocate for the rights, inclusion, and recognition of people with disabilities.

Established by the UN in 1992, this day encourages active participation in social, economic, political, and cultural spheres for people with disabilities.

Initiatives like Purple Sock Day in the UK amplify this message, inviting people to show their support by purchasing and proudly wearing purple socks, the colour symbolising disability and inclusion.

Purple Sock Day is led by Parallel Lifestyle, a social enterprise founded by Claudia

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and Andrew Douglass. This event encourages widespread support and visibility for the disability community. The profits from the purple socks—50% of which go to the Purple Sock Fund—are reinvested into supporting disabled entrepreneurs and start-up businesses through Hatch Enterprise, a charity that equips underrepresented founders with essential skills and resources.

This initiative not only raises awareness but also has a direct, positive impact by empowering disabled individuals to succeed in business.

Purple is the colour associated with disability.

The BAM Socks are made by

the British fashion brand BAM, who are pioneers in natural and purposeful activewear.

Soft, sustainable, & ethically sourced bamboo clothing run by people who care passionately about our environment.

The London Irish Community Foundation involved Parallel Lifestyle in their event in 2022, starting at the Brentford Leisure Centre and finishing at the Brentford Community Stadium where they created involvement for the participants as a guard of honour (pitch side) for the London Irish RFC players who played a Premiership game against Newcastle Falcons. The London Irish players “Wore Purple Socks” as part of their playing kit in

Building & Facilities Management

News support of the IDPD event.

The following year Friday 1st of December 2023, The London Irish Community Foundation hosted its Annual Inclusion Festival in celebration of the International Day of Persons Disability at Braywick Leisure Centre, in Maidenhead.

Unfortunately, the rugby involvement could not be repeated due to the fact that the professional rugby club went into administration in June 2023.

Participants from attending schools and clubs met at Braywick Leisure Centre for a day full of inclusive, sporting fun. The attendees were exposed to a variety of inclusive sports as well as adapted games such as Rugby Netball, Walking Football, Boccia, Inflatables, Target Games, Cornhole, Disk Throwing, New Age Bowls, Quoits, and New Age Kurling.

The event aimed to bridge

the gap between sport and those with disabilities, emphasising and ensuring a safe and enjoyable environment dominated by “fun”.

A driving factor as to why The London Irish Foundation hosts such a special event is upkeeping with the themes of the International Day of Persons Disabilities. The celebration of all people.

The aim is to recognise and value the diversity of our community, and to cherish the role we all play, regardless of our abilities, proving that “sport has no boundaries”.

The Foundation and Pump Technology Ltd celebrated with our community welcoming just under a hundred people with ranging disabilities taking part in inclusive sports.

This year’s event is being held on Tuesday 3rd of December 2024 at the Braywick Leisure Centre in Maidenhead,

the morning session has had to be closed, with 120 participants due to attend. The afternoon session will see approximately a further 80 participants attend, which means the event has more than doubled since its creation in 2022.

Rhys Mynott, Inclusion Lead for this event, said, “To see such huge smiles on so many faces throughout the leisure centre, epitomises the passion and enjoyment from so many”.

Andy Keast, Chief Executive of the Foundation said, “This year’s Inclusion Festival will see close to 200 participants attend the day at Braywick Leisure Centre. Our sincere thanks to Pump Technology Ltd for their continued support in an area of inclusion and diversity we both align with”.

To view the last two year’s events please see below. www.londonirishfoundation. org

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02/08/2024 09:17

News

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News

Blenheim Palace’s Orangery restoration project shortlisted for prestigious national award Blenheim Palace’s £2 million restoration project of its historic Orangery has been shortlisted for a prestigious national conservation award.

The 18th century Orangery, which reopened in October 2023, is one of three South East regional finalists alongside Leighton Buzzard Market Cross and Saltdean Lido, Brighton & Hove - in the 2025 AABC Conservation Awards. Other regional finalists include Westminster Hall in Greater London, and Carlisle Castle Keep in the North West Region. Winners of the national award will be announced in January.

Regional Finalists are schemes which have ‘demonstrated a significant standard of historic building conservation in their region, contributing to the quality and appearance of the built

News

environment, whilst being sustainable, accessible, and providing a positive civic contribution’.

Kelly O’Driscoll, Head of Built Heritage at Blenheim Palace, said: “Being a regional finalist alongside such prestigious projects as Westminster Hall is a wonderful credit to everyone involved in this remarkable project, not least Nick Cox Architects, as well as every ticket and annual pass holder who chooses Blenheim Palace for a day out, as this vital work couldn’t have been completed without their donations.”

Phoebe Gresford, Architect at Nick Cox Architects, commented: “We are honoured that the Blenheim Orangery project has been selected as an AABC Conservation Award, Regional Finalist 2025. This reflects the visionary approach to the project and the dedication

of the multi-disciplinary team from inception to completion.”

The Orangery’s vital £2 million restoration work included the replacement of the glass ceiling with timber and slate back to its original design. The Blenheim team worked closely with Nick Cox Architects and Historic England to ensure the work, materials and the architecture remained sympathetic to Vanbrugh’s original design and it is believed to be the first type of reinstatement programme carried out on a Grade 1 Listed building of its kind. The Orangery roof was last restored in the 1970s but the 19th century glass roof came to the end of its natural life and needed entirely replacing.

For the complete list of 2025 Regional Finalists, visit the Civic Trust Awards website www.civictrustawards.org.uk

Building & Facilities Management

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BELFOR UK achieves NCZ Gold accreditation for sustainability excellence BELFOR UK – the leading disaster recovery firm – has been awarded the prestigious Neutral Carbon Zone (NCZ) Gold Certification for sustainability excellence, marking a significant milestone in the company’s ongoing commitment to environmental responsibility.

The NCZ Gold Certification is awarded to organisations that demonstrate exceptional progress in carbon management, measuring, and reducing their greenhouse gas emissions in line with international standards.

As part of the certification process, BELFOR UK has measured, quantified, and reported on all company greenhouse gas emissions, including those from all operations, materials, chemicals, equipment, and the full supply chain. This means that BELFOR UK’s carbon

footprint now represents every aspect of its business, including its restoration and reinstatement projects, logistics, and purchasing.

The company has also achieved a 10% reduction in its overall carbon footprint compared to 2023, largely driven by a series of impactful initiatives, including the conversion of warehouse lighting to energy-efficient LEDs at their Falkirk and Cwmbran sites.

In addition, BELFOR UK has offset its remaining carbon footprint through the purchase of verified carbon credits, ensuring the firm maintains a carbon-neutral status while contributing to global sustainability efforts.

Hein Hemke, Managing Director of BELFOR UK, said: “Securing the NCZ Gold Certification is a proud

achievement for BELFOR UK, and is testament to the hard work and dedication of our team to make sustainability an integral part of everything we do.

The milestone underscores our continued efforts to reduce our carbon footprint and enhance our sustainability practices across the business. We remain committed to setting the bar for environmental responsibility in our industry and contribute to a more sustainable future.”

Alan Stenson, CEO of Neutral Carbon Zone, added: “BELFOR UK’s comprehensive approach to sustainability sets a powerful example of how businesses can take meaningful steps towards achieving full carbon neutrality.

Their continued commitment to driving sustainability is truly commendable and I am delighted to award them with the NCZ Gold certification.”

To find out more, visit www.belfor.com/uk

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Building & Facilities Management

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Building & Refurbishment

Bradford College Officially Opens STEM Building After £6.9m Refurb Guests from education, construction, and regional employers joined staff and students for the official opening of Bradford College’s Garden Mills building.

A multimillion-pound renovation project has transformed the derelict mill on Thornton Road into a flexible digital, science, and allied health training facility for higher-level students.

The 1900s five-storey building opened after months of construction work supported by £5.8 million in funding from The Office for Students (OfS) Higher Education Capital Fund and a £1.1 million College contribution.

The site is now Bradford College’s dedicated building

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Building & Refurbishment

for HNC, HND, and degree programmes in STEM (science, technology, engineering, and mathematics), including digital and ophthalmic courses. The site supplements the extensive STEM facilities established across other College campuses.

Contractors Tilbury Douglas led the Garden Mills project and installation of industrystandard equipment, including six digital IT labs, an ophthalmic dispensing suite, a prep room, a clinical suite, a reallife work environment with consulting and testing booths, a collaboration area, and academic teaching spaces.

Bradford College Director of People Services, Sarah Cooper, addressed invited guests, which included employers from digital and ophthalmic

industries such as Specsavers and the Association of British Dispensing Opticians, as well as representatives from Bradford Council and the West & North Yorkshire Chamber of Commerce. Sarah said: “We are thrilled that this incredible new learning environment is now open to our staff and students, and I’m sure you’ll agree it is a wonderful new addition to both Bradford College’s estate and the resources available to the local community.

“We’re delighted that Garden Mills is now ready for staff and students. It is an essential part of our estates strategy and perfectly demonstrates our ambition of opening up pioneering student careers that support regional growth.”

Building & Facilities Management

Building & Refurbishment After speeches, guests enjoyed a tour of the new cutting-edge Garden Mills facilities which concluded with a ribbon-cutting ceremony led by Bradford College CEO & Principal, Chris Webb.

Garden Mills is one of several current Bradford College capital developments. Over the last two years, Bradford College secured nearly £32 million in funding, which is being used to enhance, refurbish, and build aspirational new facilities in the heart of Bradford.

Other construction projects include newly completed vocational T Level facilities in the College’s David Hockney Building, overseen by Sewell Construction and funded by £3.5 million from the Department for Education (T Level Capital Fund – Wave 5). New facilities include

a commercial barbering salon, nail bar, collaborative lecture spaces, TV studio, media editing and recording studios, and a remodel of The Grove training restaurant.

Work on the College’s purpose-built Future Technologies Centre is also well underway with Phase 2 of the scheme led by contractor Morgan Sindall. This new site will support the growth of technology and low-carbon skills capability within West Yorkshire and be the home of modern automotive and digital engineering curricula, such as electric/hybrid vehicles and advanced manufacturing.

The College’s Automotive, Digital and Engineering Department will relocate to the new premises once completed in 2026. Students will use industry-relevant

facilities to gain skills in new technologies for careers in a fast-moving sector. The project was made possible by a £15 million investment from the Department for Education’s Further Education Capital Transformation Fund (FECTF), boosted by a £2m College contribution.

The Future Technologies Centre, Garden Mills, and T Level facilities all form part of Bradford College’s ambitious estates strategy.

The capital masterplan centres around building facilities that open up pioneering student careers and support regional economic growth.

Find out more about the Garden Mills project and other ongoing capital projects:www.bradfordcollege. ac.uk/capitalprojects

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19

Health & Safety

Fernco Bolsters Flood Protection Offering with Two New Product Launches

Addressing the urgent need for more effective and accessible flood protection products, Fernco, marketleading supplier to the civils and drainage, plumbing and water management sectors, has announced the launch of two new flood protection products.

The first, its revolutionary Fernco Floodbag redefines flood defence with its sandless design, offering an easy-touse alternative to traditional sandbags, while blocking and diverting floodwater from property thresholds.

Eliminating the need to manually fill sandbags, Fernco Floodbags are pre-filled with a super absorbent polymer (SAP), which rapidly absorbs water and expands to create an effective flood barrier.

Designed for convenience, Floodbags are vacuum-sealed and flat-packed for easy

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Health & Safety

long-term storage, ensuring they’re ready for deployment at a moment’s notice. This makes them a game-changer for both homeowners and local authorities preparing for flood events.

The second is its innovative Anti-Flood Air Brick Cover. A simple and effective solution to protect properties against rising water, the Anti-Flood Air Brick Cover is designed to create a watertight seal around any standard 9 x 3-inch air brick, grill or gate.

With no specialist tools or concrete required, the Air Brick Cover is DIY-friendly and can be installed by hand in seconds. Once the flood risk has passed, the cover can be unclipped and stored compactly, ready to be re-used in the future, making it a highly versatile and practical solution for both residential properties and commercial spaces.

Ryan Lockwood, Sales and Marketing Manager at Fernco said: “Flooding is an issue affecting millions of people in the UK and one of the biggest challenges is finding the right solution to the problem.

When we launched Fernco Flood Protection we were aiming to design accessible and innovative products.

Solutions that would make a real difference to people’s lives, protecting properties, and assets. That is exactly what these two products deliver.

“Not only are they hugely effective at diverting floodwater, but they are also user-friendly, rapid to deploy and easy to store, ensuring property owners and local authorities can react quickly when they need to. Where minutes can save thousands of pounds in property damage, or even lives, the importance of these products cannot be overstated.”

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Windows & Doors

Specification and Installation: The Key to Effective Door Controls

Safe and seamless movement in our built environment hinges on accurately specified and installed door hardware, explains Russell Marks, managing director of Boss Door Controls.

With millions of doors used each and every day, it’s important to recognise the details behind effective access and egress. Whether it’s the regular composite doors found in our homes, the electromechanical access points located in public settings, or the emergency exit fire doors that keep us safe in our work and leisure spaces; door hardware plays an integral role in the safety, security and accessibility of our buildings.

Doorsets are assembled in a variety of configurations,

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sizes and styles, yet, their operation is always reliant on door control components such as hinges, locks, latches and door closers. Take fire doors for example, which are designed to stop the spread of smoke and fire when closed and provide an effective means of escape when open. When operating as intended, a fire door will work in tandem with each of its hardware components, but should one area fail, its fire resistant capabilities become compromised, leaving a building and its occupants at risk. With that in mind, just how significant is accurate specification and installation?

Suitable specification Incorrect hardware specification is a common problem associated with

building safety. Door controls will directly influence the functionality, accessibility and durability of doors, and as such, it’s essential to understand a building and its user’s needs when choosing between hardware options.

Considering factors such as fire safety and inclusive design, specifiers and decision makers are urged to review the door application itself, confirming the chosen hardware meets the required performance ratings, fire ratings and the latest building standards.

Where many buildings require escape routes for example, it is necessary for all doors located on those routes to have suitable exit hardware installed - which is determined by a number of factors including the building’s size and whether it is public

Building & Facilities Management

Windows & Doors

facing or not. Equally, it is also a legal requirement for all exit devices to comply with the latest revisions of EN 1125 or EN 179 and to possess UKCA and CE markings.

With occupant safety and legal compliance on the line, it’s clear that specification should never be undervalued. In fact, by focusing on a project’s requirements as opposed to quick, cost-saving wins, decision makers can preserve the functionality and safety of buildings whilst adding real value for occupants.

Fixing improper installation In many cases, an appropriately specified and perfectly operational door control device can be found ineffective solely as a result of poor installation. Door hardware installation remains a pain point for the fire safety industry specifically, with evidence suggesting that incorrect installation is one of the leading causes of fire door failure.

Hardware products are often Building & Facilities Management

unique to the manufacturer, with distinctive components, fittings and fixing points, and as a result, they should never be approached as like for like installation projects.

Instead, during installation, installers must look to follow manufacturer guidelines and fitting instructions. With door closers for example, a fire door’s integrity can quickly become compromised as a result of alignment issues and improper installation methods.

Consequently, a fire door may not be able to latch or close fully from its standing position, leaving gaps large enough for smoke and fire to pass through in an emergency situation.

Where there is currently no legal framework to assess the competency of installers, it’s important for teams to plan ahead, appreciating that door hardware installation is a specialised task. To further raise safety standards and improve installation accuracy, conscious manufacturers share a wealth of information and

detailed walkthroughs in the form of installation templates, product datasheets and video guides. Additional guidance can usually be found online, with the product packaging, or can be requested directly from the manufacturer. These materials can also be useful post-installation, where teams are required to perform regular maintenance periods as part of their obligations.

How Allegion UK can help Boss Door Controls is part of the Allegion UK group, known for its wealth of resources designed to help responsible persons, duty holders and professionals undertake product specification, installation and maintenance checks on fire doors and hardware. For accessible fire door hardware support, Allegion’s new ‘Fire Door Hardware Fundamentals’ guide is available for download and combines expert guidance with helpful terminology and useful fire door safety checklists.

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Special Feature

Stay Aware From Anywhere: Four Ways Remote Monitoring Simplifies Life Safety Management

Today’s facility managers are busier than ever, and their responsibilities keep growing.

Regardless of how packed their days are, they must continue to meet their critical priorities, like ensuring the safety of occupants within their buildings.

Doing this requires effective life safety technology coupled with a high-awareness, proactive management strategy.

That’s because managing life safety systems around-theclock is challenging, especially across multiple buildings.

Each fire alarm control unit can have a discrete set of alarms and alerts that require different responses during incidents. Maintenance details and schedules vary between panels, requiring detailed recordkeeping and scheduling.

Further, addressing life safety system issues typically requires knowledgeable onsite personnel, but a facility manager or other trained staff may not always be available when issues occur.

One effective and efficient way to improve around-theclock management with a

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smaller facility team is to implement a remote life safety monitoring solution. Remote life safety monitoring technology leverages Internet Protocol (IP) to send information from each connected fire control unit to a secure cloud-based storage system. Users can access an online dashboard to view control unit status, read reports and connect with technical support.

Here are four ways remote activity monitoring can simplify and advance life safety system management for facility teams.

1. View fire alarm control unit information at any time, from anywhere Keeping track of fire safety panel status in buildings across multiple locations can be time-consuming and difficult. Currently, many facility managers and personnel must physically travel to individual panels within each building to see the panel’s status and check for alerts.

Without the presence of trained, authorized personnel on site, troubleshooting over the phone can be difficult.

A life safety monitoring

solution with a secure online portal can make it easier to view and manage information across panels from a single location. Users can view information related to alarms and issues to quickly identify and make informed maintenance decisions. These monitoring solutions also provide data that helps teams be more proactive by helping prevent potential issues from becoming bigger problems.

By having detailed information on hand 24/7, facility managers and personnel no longer need to spend time traveling from panel to panel and building to building. The online dashboard makes it easy to see notifications for events, such as pre-alarms, fires and faults.

As a result, teams can spend their time more wisely, better prioritize daily responsibilities and improve their productivity.

2. Streamline maintenance and service With remote access to life safety system data, facility managers and technicians can more effectively plan maintenance tasks and reduce downtime. When everything is running smoothly, they can maintain confidence and focus on other tasks. When problems do occur, they can quickly access information related to the event to help troubleshoot problems and restore operation.

Remote monitoring can help save money for facilities that outsource fire alarm system maintenance, especially with service providers that charge for each call. By providing them with remote access to fire alarm panels, providers can see a panel’s status before they send a technician to the site Building & Facilities Management

Special Feature and use the information to: • Determine if a site visit is necessary.

• Ensure the technician has the correct parts.

• Minimize onsite service calls.

If a site visit is necessary, the maintenance team already understands what’s happening before arriving. Or an off-site engineer can easily view remote data to understand what’s happening and effectively advise on-site technicians.

In both situations, these teams are making informed decisions and acting faster, saving time and resources.

3. Receive realtime notifications With a facility manager’s busy schedule, it can be difficult to proactively check the status of life safety systems throughout the day. By enabling real-time notifications to their emails and mobile devices, facility managers can stay in touch with their life safety systems as if they were standing in front of the physical control unit itself.

Users can receive notifications of system status changes and alerts for all types of events. This allows them to prioritize responses, such as calling a local service provider or checking the area for abnormal conditions. Realtime notifications give facility managers the power to remain proactive and alert throughout the workday and beyond.

4. Improve emergency response Life safety systems with remote monitoring should always be used in conjunction with a central station service.

However, traditional fire alarm systems can only connect to central station monitoring and local fire departments via telephone lines. While this facilitates a fast response when an alarm sounds, it provides www.twitter.com/BFM_Magazine

little information beyond notice that the alarm has been triggered. In most cases, emergency personnel are only alerted to basic information, such as the building location or the zone where the alarm was triggered. These traditional systems usually cannot convey detailed information such as the floor or room number where the emergency is happening.

Advanced life safety remote activity monitoring solutions connect with and provide detailed critical information to the central station or local fire department. These details include device type, event, zone, point text and point address. Having this information means emergency teams can focus their time and energy on getting occupants to safety and resolving the issue rather than figuring out details about the event.

How to select a life safety remote monitoring solution A typical remote activity monitoring solution consists of several elements working together, such as a cloud database, a web-based dashboard and a mobile app. It also includes gateway devices, which are installed on each panel in the system, to connect the panel to the cloud. Although these elements are consistent from system to system, some solutions offer more capabilities than others.

For example, not all gateways can communicate with central stations and instead require a separate communicator. To minimize the number of devices installed, look for a life safety

remote activity monitoring solution that provides online connectivity and sends information to central stations.

With fewer components, an all-in-one solution also saves installation time and costs.

As facilities integrate more digital devices, cyber security has become essential. It’s recommended to look for a life safety remote activity monitoring solution that allows the gateway to connect to the local network via Ethernet or a cell module, minimizing the risk of unauthorized access.

Act today By providing greater visibility and control, remote monitoring simplifies life safety management and helps keep facility managers more informed, efficient and productive. Facility managers can leverage these advantages to better respond to the individual needs of each building and its occupants, creating safer, healthier places to live, work, shop and play.

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Catering & Vending

Tackling Consumer Challenges in Unattended Retail with Connect Vending

Unattended retail, including vending machines and micro markets, offer consumers quick and convenient access to food and beverage in environments where catering is often otherwise unavailable.

A quick visit to the vending machine for a Diet Coke or a Snickers can be the difference between a 3pm slump and a productive afternoon.

There are, however, unique challenges associated with introducing unfamiliar brands or products in this space.

Consumers are often hesitant to buy products they are unfamiliar with, and without an accessible representative for the vending machine, receiving feedback for such products can be challenging.

Connect Vending tackles these issues with a strategic approach that combines on-site testing, data-driven insights, and innovative promotions to improve product visibility and sales.

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Challenges 1. Consumer Reluctance to Try Unfamiliar Brands Traditional vending machines often require consumers to commit to a purchase without a tactile or visual inspection of the product. This lack of interaction can deter potential buyers from exploring lesserknown brands whose allergens and macronutrients remain a mystery behind glass.

2. Limited Feedback Mechanisms Even when staff do venture to try a new product, it can be difficult to gather direct consumer feedback and to assess product performance, especially for emerging brands that lack established market data.

3. Reluctance for On-Site Activations Understandably, many sites are hesitant to host brand activations due to the potential disruption to their daily operations. While

we offer a tasting day for our new customers when they are launching a new micro market, an alternative method is needed to launch new products throughout the customer’s contract.

The Connect Vending Solution Collaboration with Suppliers Before a product can be tested, we first make sure the supplier works with wholesalers and has a flexible minimum order quantity (MOQ). If MOQs are too high, this can affect our ability to work with the supplier as we may not have the demand necessary to be competitive in our pricing and to keep our product offering flexible. Our relationships with our suppliers also need to include alignment on product feedback loops and sampling strategies to ensure we can make strong, data-driven decisions.

On-Site Product Testing The first test happens directly on site at Connect Vending’s Oxfordshire-based office. Employees sample new products, providing valuable insights on packaging appeal, taste and quality, willingness to pay, and likelihood of purchase from a vending machine. These insights offer a consumer-centric perspective, enabling data-driven decisions about product viability in unattended retail settings. If the products prove popular to the ever-discerning Connect Critics, they will make it to the next stage trial stage.

Micro Market Strategy The next step involves micro markets, a modern approach to unattended retail which allows consumers to touch and inspect Building & Facilities Management

Catering & Vending products before purchase.

This hands-on approach helps build brand awareness and trust, leading to higher rates of sale (ROS) compared to traditional vending machines.

If products pass the On-Site Product Testing phase, samples are distributed into different micro market locations around the UK. Connect Vending then monitor the weekly ROS for these products to monitor how they are performing.

Key observations from our micro market strategy include: A significant increase in product trial rates when consumers could interact with items.

ROS metrics for micro markets often exceeded those of vending machines by over 50% for the same products, especially for newer brands.

Data-Driven Decision-Making Once the data has been collected, the Connect Vending Operations team uses KPIs to evaluate product performance based on their ROS metrics.

ROS Metrics: The number of items sold per week per machine.

Below 1.5: Poor performance. Further testing or delisting required.

1.5–2.0: Moderate success. Consider retaining current locations.

Above 2.0: High performer. Increase distribution to more locations.

By leveraging this framework, we can optimise the product placements and tailor their strategies to each category’s performance. Another important consideration highlighted by this data is the noticeable difference in brand awareness by region. For instance, we stock a certain carbonated drink brand that performs well in London but lacks recognition elsewhere in the UK.

Promotional Campaigns for www.twitter.com/BFM_Magazine

Brand Activation

Traditional brand activations are often unsuitable for unattended retail environments, especially in busy workplaces where it can be disruptive to day-to-day operations. To overcome this, Connect Vending designed innovative promotions, such as our “buy any drink and get a free burger” campaign.

This strategy introduced new products to consumers with minimal disruption to their routines and alleviates the fiscal risk of trialling a new product. With this method, Connect Vending fostered brand awareness for the new product as well as gathering crucial feedback that determined the ongoing distribution of the product.

Results and Insights 1. Improved Product Visibility Sampling and promotional strategies significantly increased product awareness, particularly for emerging brands.

2. Enhanced Sales Performance Micro markets demonstrated superior sales performance, validating the importance of product interaction in driving

consumer purchase decisions.

3. Optimised Product Portfolio By analysing ROS data, we can refine our product offerings to ensure only high-performing items remain in circulation.

4. Increased Regional Brand Affinity Testing in diverse UK locations allowed Connect Vending to identify and address regional disparities in brand awareness, tailoring strategies to maximise reach.

Conclusion

Connect Vending’s approach to addressing consumer challenges in unattended retail highlights the importance of combining consumer insights, data-driven metrics, and innovative marketing.

By leveraging micro markets and fostering strong supplier partnerships, Connect Vending successfully introduced new products, built brand trust, and optimised vending machine performance.

This case study underscores the potential for innovation in unattended retail to overcome traditional limitations, paving the way for a more dynamic and consumer-focused industry.

Catering & Vending

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Flooring

Forbo’s natural product range key to creation of new hospital department

When the Imperial College Healthcare NHS Trust were looking to develop a new Oncology outpatients department, natural imagery and calming colours were a central part of the design brief.

To this end, architects, Ansell and Bailey, specified a range of Forbo Flooring Systems’ flooring, including its climate positive (carbon negative) Marmoleum floor covering.

First built in 1902, Hammersmith Hospital is a major teaching hospital located in Acton, West London. With renowned clinical research facilities and specialised renal, haematology, cancer and cardiology care services, the Trust made the decision to expand its oncology service with a £2.9 million investment into a new outpatient department for cancer patients.

This involved the complete refurbishment of the former vaccination centre and medical records store, located on the ground floor. Denise Cloutt, Project Architect from Ansell and Bailey spoke on this, saying: “There are always challenges when it comes to re-developing an existing space; however, in this case we had a great open plan layout to work with right from the off. We were really keen to maximise the amount of natural light coming into the space, helping to brighten the area and have a positive impact on the well-being of those visiting the department. We also wanted to use colour and natural imagery to both stimulate those within the space, but also to aid with wayfinding around the area.

“Working with Georgia Burt, who has successfully delivered many healthcare projects, we looked to incorporate lots of natural imagery, tones and 28

flooring

textures too. Georgia developed the plant imagery throughout the project, as we collaborated to produce corresponding colourways for the different areas around the department.

Input from the users, who really engaged in the process, was so valuable for the final design.

The flooring, furniture and other interior finishes needed to reflect the continuation of these pathways, requiring a wide palette of colours from a natural floor covering to work in harmony with this and allow us to bring a softness into the scheme.”

In looking for this natural product, Denise realised that the Marmoleum collection, Forbo’s own brand of linoleum and one of the most sustainable and natural floor coverings on the market would be ideally suited. The large range provided an array of options which work together in terms of Light Reflectance Values, and with the Dementia Services Development Centre (DSDC) ratings, making it a great fit for healthcare design.

Denise continued: “Forbo’s Marmoleum flooring was

perfect for this project as it is an inherently natural product, manufactured from up to 98% natural raw materials and 43% recycled content. It worked well in conjunction with the wider imagery we utilised to bring nature into the space, and we really liked the fact that Marmoleum incorporates ecologically friendly pigments – reflecting the theme throughout the wider design scheme.

“We specified Marmoleum across a variety of the build, including in the offices, consultation and exam rooms and all of the circulation areas.

This was in the Rocky Ice, Bluemoon, Leaf, Sage, Blue Heaven, Moonstone, Orbit and Calico colourways from across the Striato, Fresco, Concrete and Splash ranges.”

She continued: “As well as complementing the natural and light theme, the designs and colourways we developed with Georgia Burt created clear wayfinding around the department, assisting staff, patients and visitors with orientation and direction. Marmoleum also has exceptional durability, perfect Building & Facilities Management

Flooring for this new department where we’d expect to see high footfall from staff and patients.”

Forbo’s Marmoleum is one of the most sustainable products available on the market, being climate positive, from cradle to gate (without offsetting) – removing 0.663kg of carbon for every square metre installed. It is also naturally bacteriostatic (possessing the Allergy UK Seal of Approval) and is easy to clean and maintain thanks to its Topshield pro coating.

All of this makes it perfect for healthcare environments, where hygiene and patient wellbeing are a priority.

In addition, Eternal was also specified on the project, a heterogeneous sheet vinyl floor covering, from the Wood collection. Denise commented: “For the wait areas and quiet spaces we wanted a vinyl floor covering that could be easily

Building & Facilities Management

laid, featured natural elements and would stand up to the needs of a busy hospital department. Eternal was perfect for this, with the Elegant Oak colourway bringing a lovely, timber look with a warmth feeling into the space. Eternal is also phthalate free, low in emissions, contains at least 60% recycled content in its backing and is easy to clean, again beneficial for these busy corridor areas.”

Completed in June 2024, the department is already helping to free up capacity in neighbouring departments and has been well received by staff for its fresh design scheme.

The project also won Sustainable Project of the Year at the inaugural Forbo Awards, with Denise saying of this: “It’s

an amazing feeling winning Sustainable Project of the Year at the Forbo Awards! We all feel extremely privileged and really proud of the finished project. It was lovely to see the reactions of all those present at the opening ceremony of the space and how well it was received.

We couldn’t have achieved this without the help of Forbo.”

Find out more about Forbo’s offering for the healthcare sector, here: www.forboflooring.co.uk/healthcare

flooring

29

Sustainability

Is your energy management strategy contributing to your net zero targets?

On the journey to net zero, energy management will play a vital role for organisations in achieving both operational efficiencies and driving sustainability commitments.

Organisations must adopt comprehensive energy management strategies that address various aspects of their operations. In this blog, TEAM Energy will explore how organisations can use their energy management strategy to inform and contribute to their net zero targets and transition.

The importance of data collection and management Accurate data collection is the backbone of any successful energy management strategy.

Organisations must ensure they have good quality data to support them in understanding their energy usage, using

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Sustainability

it as a key to compliance, streamlined budgeting, and achieving their carbon reduction targets. Data accuracy also provides complete portfolio transparency in the mission to drive down consumption.

By treating your energy and carbon data as though it is as important as financial data, organisations can ensure they are able to accurately report on their energy and consumption.

Managing energy data through an automated system, instead of manually collecting it or keeping this data in spreadsheets, will mean that not only will an organisation be able to drive their energy efficiency, but they can also use the data to gain an understanding of their emission consumption.

Using monitoring and targeting (M&T), organisations

can make informed decisions, optimise energy use and contribute to a greener future.

By using an M&T framework, which is “you cannot manage what you cannot measure”, organisations can track, analyse and optimise energy use within their operations enabling them to reduce their energy consumption, lower costs and support their net zero targets.

How can sustainability reporting support your carbon reduction strategy?

Putting data at the heart of an organisation’s Carbon Reduction Plan, will support the measuring of its performance and tracking net zero goals effectively. By having a sustainability reporting framework, businesses can disclose their energy and carbon data, an action that is

Building & Facilities Management

Sustainability crucial for transparency and accountability within a business.

In a world where the expectations for compliance are changing and the pressure on organisations to report on their carbon reduction is increasing, creating a coherent and consistent sustainability reporting framework will help organisations meet evolving regulatory requirements and stakeholder and investor expectations.

Sustainability reporting frameworks allows organisations to track their progress, identify areas for improvement, and communicate their efforts to stakeholders. Effective reporting can also enhance an organisation’s reputation, attract environmentally conscious investors, and comply with regulatory requirements.

Corporate sustainability reporting provides a publicfacing platform to showcase the coordinated efforts needed to contribute to creating a more environmentally sustainable and socially equitable world.

Understanding Scope 3 emissions Whilst reporting on Scope 1 and 2 emissions are important for an organisation, businesses should avoid only focusing on them, with Scope 3 emissions proving often the largest share of an organisation’s carbon footprint, the Scope includes all indirect emissions that occur in the value chain.

These emissions stem from sources not owned or directly controlled by the organisation, these include, purchased goods and services, business travel, employee commuting and waste disposal.

For many organisations, the amount of emissions their suppliers produce has never mattered, the focus has always been on cost and the quality of service provided. However, www.twitter.com/BFM_Magazine

with a net zero target to aim for, the importance of Scope 3 emissions has increased.

Addressing Scope 3 emissions requires a collaborative approach with suppliers, customers, and other stakeholders. By engaging with these partners, organisations can identify emission hotspots and implement strategies to reduce them. For instance, choosing suppliers with strong environmental credentials or encouraging current suppliers to commit to their own net zero targets.

Balancing cost savings with emission reductions A common challenge for organisations is balancing the need to cut costs with the imperative to reduce emissions.

However, these goals are not mutually exclusive. In fact, many energy saving measures can lead to significant cost savings. For example: • Implementing energy efficient technologies: Upgrading to LED lighting, installing energy-efficient HVAC systems, and using smart meters can reduce energy consumption and lower utility bills.

• Optimising operations: Streamlining processes to reduce waste and improve efficiency can cut both costs and emissions.

• Investing in renewable energy: While the initial investment may be high, renewable energy sources like solar and wind can provide long term savings and reduce reliance on fossil fuels.

To help organisations understand what needs to be implemented into their operations and buildings to support with energy efficiency and in reducing carbon, businesses may benefit from an audit and survey. This can identify areas of energy and water waste and can advise on

what can be improved upon.

By integrating cost saving measures with emission reduction strategies, organisations can create a sustainable business model that supports their net zero targets and saves on operational overheads in the long term.

Final thoughts An effective energy management strategy that addresses Scope 3 emissions, leverages comprehensive data collection and sustainability reporting, and balances cost savings with emission reductions is essential for organisations aiming to achieve net zero. By taking a holistic approach and engaging with all stakeholders, businesses can make significant strides towards a sustainable future.

How TEAM can help Balancing energy management and carbon reduction is what TEAM Energy does best.

Organisations that are committed to integrating their energy management strategy with their carbon reduction strategy to support them in achieving their net zero targets, would benefit from TEAM’s Sustainability and Energy Management Software: Sigma. Sigma can help your organisation efficiently establish and drive your digital energy management strategy, cut your carbon emissions, implement new processes and policies, streamline resource and reduce overheads, all within one system.

Through the use of Sigma, you can manage your energy and carbon consumption data, report on your carbon emissions, analyse your energy use, track the success of your projects, and budget and forecast for the future, making energy and carbon management easy.

Sustainability

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BECOME A CORPORATE MEMBER OF THE PSSA The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Becoming a Corporate Member of the Public Sector Sustainability Association highlights your organisations commitment to sustainability and offers a unique platform to reach our membership of committed and influential sustainability professionals in Government, Local Authorities, NHS, Education and Housing Associations. The PSSA offers a single level of Corporate Membership, providing a fantastic opportunity to gain recognition and exposure with our Public Sector membership.

MEMBERSHIP BENEFITS • • • • • • • • • •

Comprehensive listing in Suppliers Directory Unlimited opportunity to supply press releases, articles & news to feature on PSSA website One release for inclusion in monthly Newsletter Opportunity to promote your own events/webinars/training courses to PSSA members Logo on PSSA homepage as ‘Corporate Member’ of the PSSA Introductory email sent to our members as the latest Corporate Member of the PSSA Logo - ‘Corporate Member of the PSSA’ to use on your own websites/materials Potential to conduct research/surveys through the PSSA 3 x Full Page Advertisements within either Energy Manager magazine or Building & Facilities Management magazine 2 x Advertising Banners to appear on the PSSA Newsletter

WHAT DOES IT COST The current rate to become a Corporate Member of the PSSA is £1,495+VAT per annum.

Interested in becoming a Corporate Member of the PSSA? Get in touch today - call us on 01933 316931 or email us at corporate@pssa.info

www.pssa.info