2016 AACHC Annual Report

AACHC Annual Report

2016

Table of Contents

AACHC Board of Directors OFFICERS

Page 1

AACHC Board of Directors

President

Page 2

Message from our CEO and Board President

Vice President Ed Sicurello, CEO, Mariposa Community Health Center

Page 3

Who We Are and AACHC Staff

Treasurer

David Rogers, MBA, CEO, Sunset Community Health Center

Page 4

AACHC Mission and Purpose

Secretary

John Swagert, MD, CEO, Mountain Park Health Center

Clinton Kuntz, CEO, MHC Healthcare

Members at Large

AACHC Committees

Avein Tafoya (Immediate Past Chair), MD, MBA, HCM,

Page 5

2016 Health Care Heroes

Page 6

Local, Regional, State and National Groups and Coalitions

Page 7

AACHC Full Members

Page 9

AACHC Associate Members

AACHC Sponsor Members

Page 10

Health Centers in Arizona

Page 11

2015 UDS Impact

Page 12

Quality of Care Data

Page 13

Arizona Rural Women’s Health Network

Page 14

Business Development

Page 15

Communications

Page 16

Domestic and Sexual Violence

Brandon Clark, MBA, FACHE, CEO Circle the City

Page 17

Financial Sustainability

CJ Hansen, MHA, CEO Canyonlands Healthcare

Page 18

Health Center Development

Quality Program

EDAC, President and CEO, Adelante Healthcare

Betty Mathis, CEO, Wesley Community Center

Travis J. Robinette, CEO, Sun Life Family Health Center BOARD OF DIRECTORS

Wendy Armendariz, MBA, Executive Director Neighborhood Outreach Access to Health Lynette Bonar, RN, MBA, BSN, CEO Tuba City Regional Health Care Corporation Peggy J. Chase, CEO Terros

Wyatt Howell, Senior VP, Ambulatory and Chief Ambulatory Services Officer Maricopa Integrated Health System

Fred Karst, PsyD, COO Horizon Health and Wellness Laura Lane, RN, Chief Nursing Officer/ Director of Patient Care Copper Queen Community Hospital Jonathan Leonard, CEO Desert Senita Community Health Center Jonathan Melk, MD, CEO Chiricahua Community Health Centers Walter Murillo, CEO Native Health Anne Newland, MD, MPH, CEO Chief Executive Officer North Country HealthCare Curtis Randolph, Interim CEO Native Americans for Community Action, Inc.

Page 19

Navigator and Enrollment Services

Page 20

Oral Health

Page 21

Policy, Legislative Relations, and Grassroots

Rodolfo Jimenez, DO, CEO United Community Health Center Community Health Center of Yavapai

Page 22

Special Populations

Page 23

Trainings and Technical Assistance

Nancy J. Johnson, RN, PhD, CEO El Rio Community Health Center

Page 24

Workforce Development

Kurt R. Sheppard, MA, CEO Valle del Sol

A Message from our CEO and Board President A message from John C. McDonald, Chief Executive Officer, Arizona Alliance for Community Health Centers (AACHC) and Clinton Kuntz, Chief Executive Officer, MHC Healthcare and 2016 AACHC Board President As the healthcare landscape in Arizona and across the country continued to evolve rapidly in 2016, health centers remained true to their mission to serve their communities and meet the diverse needs of their patients with high-quality, cost-effective, primary care. With an emphasis on effective and efficient care delivery, health centers continue their work to strengthen quality of care and demonstrate the value of the comprehensive care they provide.

This year, health centers continued to focus on an integrated, patient-centered care experience in which the services provided created true health homes addressing care needs as well as social determinants of health. The number of Arizonans served by health centers increased by over 62,000 to over half a million individuals between 2013 and 2015 and continued to grow in 2016. Additionally, 95% of Arizona’s health centers have now implemented Electronic Health Records, and 67% are certified as Patient-Centered Medical Homes. In response to an ever-expanding scope of work and expertise for which health centers are responsible, AACHC provided a wide array of trainings, such as its Region IX Leadership Conference and its Annual Meeting as well as other well-received seminars such as Invaluable Medical and Dental Assistant Day and Leadership Skills for Managers, to provide tools that health centers could use as they adapted to their growing needs of their patient populations and the changing environment. In 2016, AACHC’s Peer Networking Committees continued to serve as a venue for health center leaders and staff to share best practices and identify opportunities for collaboration.

We know there are many opportunities and challenges that await us in 2017 and beyond. AACHC, as Arizona’s Primary Care Association, exists to support Arizona’s health centers and will continue to refine the scope of our services to meet your needs. We will continue to support our health centers through state and federal advocacy, content-specific seminars, facilitation of peer or best practices networking committees, development and promotion of key partnerships, and other programs and tools designed to meet health center needs. In 2017, we will continue to progress on our mission and strategic goals of value-based care (reimbursement), establishing health centers as providers and employers of choice, innovative practice models, and health informatics, while also working collaboratively to support health center outreach and enrollment efforts, healthcare needs of the diverse special populations our health centers serve, provider recruitment and retention, service integration, and many other key issues.

We will continue to work collaboratively with our sister organization, Collaborative Ventures Network, which includes a Health Center Controlled Network, an Independent Practice Association, and a Clinically Integrated Network, to strengthen clinical standards of care and ultimately position members for group contracting opportunities.

We are honored to work with such a committed Board of Directors and a talented AACHC staff and look forward to continued collaboration in 2017. We are delighted to continue to support Arizona health centers in leading the provision of exceptional population-based healthcare for all those we serve and invite you to explore how AACHC can continue to assist you and your health center.

John McDonald, Chief Executive Officer, AACHC

Clinton Kuntz, Chief Executive Officer, MHC Healthcare and 2016 AACHC Board President

2

Arizona Alliance

FOR COMMUNITY HEALTH CENTERS

AACHC Staff John C. McDonald, RN, MS, CPHQ, Chief Executive Officer Kat Bergman, Executive Assistant to the CEO and HR Manager Brenda Cardenas, Training and Technical

Who We Are

Assistance Manager Sandra Curtice, MBA, Controller

Arizona’s Primary Care Alliance The Arizona Alliance for Community Health Centers (AACHC) has served as Arizona’s Primary Care Assocaition (PCA) since 1985 and strives to promote and facilitate the development and delivery of affordable and accessible community-oriented, high quality, culturally effective primary care healthcare for everyone in the state of Arizona through advocacy, education, and technical assistance.

AACHC is committed to serving as a resource for organizations providing primary health care to the underserved, including Health Center Program Grantees, Federally Qualified Health Center (FQHC) Look-Alikes, Rural Health Clinics, Tribal organizations, behavioral health facilities, and others with a vested interest in the primary care safety net.

Meryl Deles, MSW, Navigator Coordinator

AACHC comprises the state’s largest network of primary care providers and is committed to working with a variety of partners to expand the availability of tools that health centers and organizations serving those in need can utilize to address the needs of their patient populations and improve the health outcomes while continuing to demonstrate cost savings.

AACHC also has strong local, state, regional, and federal partners with which it leverages resources to accomplish goals.

AACHC provides a variety of educational opportunities for members, including peer newtorking committees, which provide a forum for sharing of best practices among member colleagues for optimal healthcare delivery.

“For millions of Americans, including some of the most vulnerable individuals and families, health centers are the essential medical home where they find services that promote health and diagnose and treat disease and disability. One in 13 people nationwide rely on a HRSA-funded health center for their preventive and primary health care needs.”

- Health Resources and Services Administration Acting Administrator Jim Macrae, December 2016

Jonathan Frederick, Administrative/HR Assistant Suzanne Gilbert, CPA, CGMA, Chief Financial Officer Allen Gjersvig, MS, Director of Navigator and Enrollment Services Jan Grutzius, RDH, Oral Health Program Manager Zeenat Hasan, MPH, MA, Grants and Contracts Manager Dorothy Hastings, Women’s Health and Compliance Standards Manager Meredith Hinds, Administrative Assistant Erika Martinez, Grassroots Coordinator Antonia McVay, Senior Financial Analyst Leah Meyers, MSW, Rural Women’s Health Network Director Lisa Nieri, MS, Director of Health Center Development Emily Oake, MHSM, Special Populations Lead Coordinator Lourdes Paez, Health Center Enrollment and Workforce Lead Coordinator Tara McCollum Plese, MPA, Chief External Affairs Officer Lorraine Ramirez, Rural Women’s Health Network Coordinator Ginny Roberts, Senior Director of Managed Care Shelli Ross, Senior Director of Quality and Data Management Patricia Talcott, Administrative Support Clerk Sho Taniguchi, MPH, Oral Health Coordinator Jessica Yanow, MPH, Chief Operations Officer

AACHC Mission To promote and facilitate the development and delivery of affordable and accessible community oriented, high-quality, culturally effective primary healthcare for everyone in the state of Arizona.

This will be accomplished through advocacy, education and technical assistance.

AACHC Purpose Support Arizona health centers in leading the provision of exceptional population-based healthcare for the communities we serve. We strive to achieve our purpose through five main strategic goals: Lead payment reform developments that position and prepare Arizona health centers to adopt new reimbursement models that maintain or imporove quality and support fiscal sustainability.

Increase visibility and credibility of the Alliance to position health centers as an essential primary care network. Strengthen ties with current and potential patients, among community partners and payers, and with policymakers/ stakeholders.

Lead and support health centers in implementing and refining care and service coordination models that promote patient-centered comprehensive care.

Peer Networking Committees - Agricultural Worker Serving Health Centers - Behavioral Health - Chief Operations Officer (COO) - Clinical Committee - Community Outreach and Marketing Education Team (COMET) - Dental Committee - Elligibility, Enrollment and Engagement Team (Triple E) - Finance Officers Group (FOG)

Effectively use data to demonstrate evidence of value based care that AACHC members provide.

- Health Care for the Homeless - Billing and Coding - Human Resources Officers (HRO)

Support health center workforce development efforts through advocacy, partnerships, and training and technical assistnace that position health centers as employers of choice in their communities.

- Pharmacy - Patient-Centered Medical Home (PCMH) - Quality Committee 4

2016 Healthcare Heroes

Lifetime Achievement Award Jim Welden Mariposa Community Health Center

Healthcare Hero Kathy Byrne El Rio Community Health Center

Legislator of the Year Award Senator David Bradley

Invaluable Special Populations Medical Assistant of the Year Award Norma Lara El Rio Community Health Center

Preceptor of the Year Award Shipra Bansal, MD North Country HealthCare

Legislator of the Year Award Representative Regina Cobb

Invaluable Dental Assistant of the Year Award Sally Horst Maricopa Integrated Health System

Innovation Award El Rio Pediatric Integrated Health Home Project

Legislator of the Year Award Senator Gail Griffin

Invaluable Medical Assistant of the

Lifetime Achievement Award Ann Roggenbuck North Country HealthCare

5

Year Award Esmerelda Beavers Sunset Community Health Center

AACHC actively participates in these Local, Regional, State and National Groups and Coalitions on behalf of our members

6

AACHC Full Members

Tuba City Regional Health Care Corporation 7

8

AACHC Associate Members

AACHC Sponsor Members

9

Health Centers Statewide AACHC MEMBERSHIP REACH AACHC has 25 full members and 9 associate members with over 230 physical locations throughout the state of Arizona where people can receive services. Of those, 23 are Community Health Centers or Look-Alikes with over 150 sites.

WHAT ARE COMMUNITY HEALTH CENTERS? Community Health Centers (CHCs) are a critically important part of the healthcare system in Arizona. CHCs are non-profit, communitydirected health care providers serving low income and medically underserved communities.

They share a mission of making comprehensive primary care accessible to anyone regardless of insurance status.

CHCs provide high-quality healthcare services for people throughout the state. They strive to promote healthy communities in a variety of urban and rural locations around Arizona. Each has experienced, caring and compassionate medical, dental, pharmacy, and behavioral health staff to serve as the medical home for Arizona’s families.

Each dot represents a city with member services available to the public.

10

2015 UDS Statewide Impact

11

Quality of Care Data

12

Arizona Rural Women’s Health Network

13

Business Development

14

Communications

15

Domestic and Sexual Violence

16

Financial Sustainability

17

Health Center Development

Quality Program

18

Navigator and Enrollment Services

19

Oral Health

20

Policy, Legislative Relations and Grassroots

21

Special Populations

22

Training and Technical Assistance

23

Workforce Development

24

700 East Jefferson Street Suite 100 Phoenix, Arizona 85034

602.253.0090

info@aachc.org

www.aachc.org