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Patient Services
Patient services and room features
Call a nurse: Your room is connected to the nursing station via an intercom system. To call for your nurse, press the NURSE call button.
Make a phone call: To place a call within the hospital, dial the last four digits. To dial local calls, dial “9” first, then “1” followed by the area code and seven-digit phone number.
Patient meals: Patient meals are delivered at around 8 a.m., noon and 5 p.m. A hostess/host will visit you in your room to assist you with your meal choices. Watch TV: Each patient room has a television. The TV is controlled by the bedside pillow speaker or the side rail controls. Closed captioning is available for the hearing impaired. Ask a staff member if you have any questions. A TV channel guide is available in your room.
Sleep menu: To help you sleep and heal, we offer a sleep menu for your comfort including eye masks, ear plugs, warm chamomile tea, dimmed lights, curtains drawn and doors shut. Let staff know if you would like one of these services or any items delivered to your room.
Hearing impaired and interpreter
services: Deaf or hard-of-hearing patients have access to assistive services through the Washington Relay Service at 1-800-8336384 or TTY 711. A sign language interpreter also can be arranged through the Patient Advocate at Ext. 7619 with 48-hours notice. Telephone interpreters are available for patients for most languages 24 hours, seven days a week.
Housekeeping: Our Environmental Services Team will clean your room daily between 7 a.m. and 3 p.m. To call housekeeping, dial Ext. 2112 and leave a message including your room number and name.
Request a newspaper: Call Ext. 7752 for a complimentary edition of The Seattle Times.
Spiritual care: You and your loved ones may call upon our group of chaplains who are on-call seven days a week. Ask your nurse to request these services.
Reflections Room: A Reflections Room is located on the second level at the top of the staircase. It provides a sanctuary for people of all faiths for quiet meditation, prayer or conversation.
