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FROM court case, Clinton-Brown v. Hardick. In 2020, Todd Brown and Ebony Clinton-Brown led a suit against Helene L. and John Hardick alleging violations of the Fair Housing Act and Rhode Island law. e case claims the Hardicks noticed Clinton-Brown’s rst name and asked their real estate agent if Ebony was Black. When they learned she was, the Hardicks refused to sell their property and the agent withdrew the listing upon the Hardicks’ request, ceasing communication. roughout the simulation, agents attempt to theoretically sell four homes within six months while coming across day-to-day happenings including the views of colleagues and encounter issues like language barriers. e simulator provides for moments of re ection in the sales process. At the end of the training, agents are given feedback.

According to Alexia Smokler of the National Association of Realtors, the organization decided to pursue the simulator after a Newsday investigation revealed alleged housing discrimination on Long Island, New York.

“We wanted to show how discrimination plays out in real life scenarios and so we drew on real fair housing cases and frequently asked questions from our members to create these simulated scenarios so they could see how discrimination looks,” Smokler said.

Scenarios in the simulation are based on true stories. ey include testimonials to show discrimination from the perspective of race, disability and LGBTQ+ identities.

“We’ve had people tell us watching these videos — they’re very emotional videos — that they are in tears, that they’re angry, that they’re going to stand up for their clients and also we’ve had folks say ‘I wasn’t aware of these sorts of things are going on’ and ‘this has really opened my eyes,’” Smokler said.

Brian Arnold, who used to work with clients at Aurora Warms the Night, said training like Fairhaven could help combat discrimination. But he noted that since the Fairhaven simulation is not a mandatory step in real estate agent licensing, it is challenging to ensure people who need the training actually do it.

“For your … real estate agents that are doing well, that are maybe using discriminatory practices, how are you going to get those people to use it?” Arnold said. “Unless it’s a mandatory (program) ... then it’s just a nice program that’s out there that could help.”

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