6Connex Virtual Venue | UNICC Presentation | September 8

Trusted Virtual Event Partner for United Nations ICC

Your 6Connex Team

Joakim Jönsson Chief Product Officer

Benoit Simon Vice President Sales EMEA and APAC

Rasmus Johansen Business Development Director EMEA

20+ years in Virtual Event Industry

20+ years in Digital Communication

13 years in Event Industry

Lee Whiteley

Director of Compliance and Security Operations 20+ years in Technology & Security

Suzie McNair Rob Phillips Global Manager, Customer Success

Client Services Delivery Manager EMEA and APAC

11 years in Digital Communication

12 years in Event Industry

Agenda • • • •

• • • •

Introduction UNICC Key Objectives - our understanding 6Connex Company Overview 6Connex Platform : • Demonstration API & Integration • Data analytics & Reporting • Support : 6connex & Event Management Security Why 6Connex UNICC Key Objectives - did we cover these Q&A session

UNICC Requirements

UNICC Objectives - Our understanding • UNICC is sourcing for a virtual venue platform meeting the needs of its entities and partners to facilitate virtual and/or hybrid diplomacy and negotiations events.

This partner must deliver on: • • • • • •

Proven platform Secure environments Global presence with local support Integration capabilities Feature rich meeting options Multi-environment capabilities (physical – virtual – hybrid)

Company Overview

Managing Events is Challenging

Ticket/Reg Systems

Technology Teams advertisers

Vendors

Internal Teams

Capacity Management

Managing a strict timeline

Content Teams

Suppliers

Multidisciplinary teams

Social Attendees

Event Apps

Task Tracking Tools

Content Management

Producers Sponsors

Video Collaboration

7

Speakers

A multitude of tasks

Venue Teams

VIP Guests

6Connex Offers the Industry’s Leading Virtual Events Platform Powerful, scalable, extensible and versatile platform addresses a broad array of use cases in both virtual and hybrid settings USE CASES

EVENT TYPES

PLATFORM

VIRTUAL

Interactive 3D Environments

LARGE CONFERENCES

GLOBAL MEETINGS Reporting Tools and Analytics

Event / Gamification Tools

HYBRID

PUBLIC EVENTS

HR & COMMUNICATION

AUDIENCE

Engagement Tools

CONTENT

INTEGRATIONS

Built on Enterprise-Grade AWS Infrastructure [8]

Delivering Events When Nothing Can Go Wrong EVENT TECHNOLOGY ENVIRONMENT ECOSYSTEM

OPEN VIRTUAL ENVIRONMENT ARCHITECTURE

▪ 6Connex supports its customers as an event hub, that combines all needs and requirements from stakeholders and drive successful event execution

▪ Open API integrations across the entire virtual environment provide customers the flexibility to use either internal or external third-party software

5 Global Coverage 26 Languages spoken including:

NORTH AMERICA 141 Resources

EMEA

42 Resources

APAC 28 Resources

• • • • • • • • •

Afrikaans Chinese Czech Danish English Filipino French German Greek

• • • • • • • • •

Hindi Italian Korean Portuguese Punjabi Russian Spanish Swedish Turkish

LATAM 43 Resources

>250 Total Resources

6Connex at a Glance 6Connex is the leading provider of virtual environments HQ San Antonio, TX Year Founded 2011

# of Global Resources ~250 Leadership Experienced leadership team with 20+ years of leading large SaaS organizations Blue Chip Customers

Why 6Connex

6Connex Overview Virtual Venue Platform

Unmatched Scalability with Enterprise Level Security

▪ Enterprise-grade, open platform with rich features driving high attendee engagement and customer value

▪ ISO 27001 certified, offering a secure virtual environment with unlimited capacity and flexibility to host any hybrid or virtual use case.

Built for Hybrid

The Perpetual VE Concept

▪ Comprehensive tools that allows attendees, sponsors and producers to experience a seamless integration between physical and virtual events.

▪ Customers can repurpose the Environment and leverage their longterm license to support multiple engagements in a single location.

Attendee-centric Experience

Immersive Experience

▪ Integrates sophisticated A.I. capabilities that allow for a unique, personalized event experience with content matching and networking.

▪ Environment templates and navigation design drive attendees through a unique immersive experience, delivering a new level of engagement.

Actionable Insights

Open VE Universe

▪ Track activity and ROI with 24/7 access to real-time reporting.

Know what, where, when and who for every environment activity.

▪ Technology agnostic platform allowing clients to integrate the tools they use day-to-day to drive engagement.

Recent Recognition

11

“6Connex kept my business alive!”

“Virtual Events that live up to the hype.”

“An amazing event platform with an amazing team behind it”

“6C has a solid PM team that makes configuration, setup and integrations a breeze.”

Agency in Events Services

Marketing Director

Digital Marketing Coordinator

Senior Project Manager

SMB (50 or fewer emp.)

SMB (50 or fewer emp.)

Mid-Market (50-1000 emp.)

Enterprise (>1000 emp.)

6Connex Platform demo

Lobby template & IPG’s Colour splash Lobby

Auditorium template & Underwater theme

Customization of VE - Bespoke Design (FAO)

VE Open Universe

Integration – Offerings Solution

Type

6Connex Registration API REST API

Get data into

Push data out from 6Connex

6Connex

(User Details/Reporting)

✔

6Connex Reporting API

REST API

Registration Webhook

Webhook

✔

SSO

SAML / OAuth

✔

Zapier

3rd party integrations

✔

Eloqua

Marketing Automation

✔

✔

Marketo

Marketing Automation

✔

✔

Pardot

Marketing Automation

✔

Cvent

Event Management, Registration & Ticketing

✔

Eventbrite

Event Registration & Ticketing

✔

Bizzabo

Event Management, Registration & Ticketing

✔

Swoogo – Coming Soon

Event Management, Registration & Ticketing

✔

Polystack for Salesforce

Event Management, Registration & Ticketing

✔

Hubspot

CRM

✔

Salesforce

CRM

✔

17 | 6Connex_Integrations_-_Sales_Guide_v.1.2

✔

Project Delivery Support Overview of 6Connex CLIENT SERVICES Project Statement of Work SIGNED

staff identifying dedicated (D) and pooled (P) resources

Customer Success Manager - CSM (D) is the ‘digital glue’ for every project, as they actively work with the Key Account project lead to identify opportunities to enhance the program, while sharing the vision of the project with all applicable 6Connex staff and departments. The CSM makes a point to engage at three key points in a program: kickoff, quality checkout prior to launch and during the debrief.

ONBOARDING + REGISTRATION

The Onboarding Manager - OM (D) will aid with educating Key Account staff on the process they are about to begin.

Registration details and event URL information will be gathered and setup to begin event creation.

VISIONARY CONSULTATION

Program Visionary and Data Visionary provide thought leadership. These experts comprise the Visionary Program (P).

INITIATION + WEEKLY MEETINGS

The Project Manager - PM (D) guides you through a project initiation meeting. Subsequent weekly meetings ensure the project remains on track.

TRAINING

Our Trainers (P) provide live or ondemand sessions to staff knowledge and expertise on building and promoting the program

EVENT BUILD: DESIGN

EVENT BUILD: CONTENT

Should assistance to set up room template with Key Account branding or uploading/assigning content to your virtual venue, our Build department (P) provides support as requested by the Project Manager.

Custom room designs are available from our Creative department (P).

EVENT BUILD: WEBCASTING

QUALITY ASSURANCE

LAUNCH: LIVE SUPPORT

DEBRIEF

When using 6Connex webcasts, a Webcast Manager WM (D) is assigned to work with PM. The WCM is aided by Webcast Build staff (P) with all managed by the Webcasting Manager (P).

While our Build department checks the quality of the tasks they complete, it is the Quality Manager and review staff (P) that ensure virtual venues are created to achieve Key Account program goals and the Statement of Work

Your PM guides the project to the launch date and is available for live-day support, The Live Day Support staff (P) support your attendees in the virtual venue. Also, Live Webcast Technicians (P) assist your presenters.

A week following each live event has concluded, your dedicated CSM, PM, WM staff will connect with you to review feedback and suggestions. Event performance metrics will be shared and next steps identified.

At any time, your program staff have access to the 6Connex Custom Support Portal (knowledge center) plus assistance from our Technical Support team (P).

Also, should you have any challenge that the Technical Support department, PM, CSM, WCM are unable to address — our C.A.R.E program (P). The Client Advocate Resolution Engagement program is the highest level of escalation within 6Connex and a strategic lever to achieve client success.

Account Manager & Customer Success Manager Lifecycle Activities CSM

AM The AM & CSM collaborate to achieve the same goal; to ensure you are maximising your ROI

19

AM & CSM • Main contact for ensuring contract meets your needs • Best practices on spreading cost across your organisation

• Ensure your expectations are exceeded • Act as escalation point • Deliver Monthly / Quarterly Business Reviews • Consulted in project kick offs • New features, best practices, product roadmap

• Main contact for service • Voice of the customer relaying product feedback • Sharing event metrics

World-Class Support, 24/7 Client Listening Strategy ● Implemented initial Net Promoter Score (NPS) survey in Q2 2020 ● 2021 YTD NPS score of 39 ● 85% of respondents scored 7-10 ● Feedback provided in 2020 shaped our 2021 Service Roadmap

24/7 Tech Support ● Responsible for platform monitoring 24/7 ○

Direct escalation path with application and platform engineering

● 3,100+ support tickets serviced since Q2 2021 ○ ○

Met SLA on response time - 99.8% 4.8 (5.0) CSAT score

Unmatched Scalability with Enterprise Level Security •

Providing a secure Virtual Environment Platform is of utmost importance to 6Connex. We deliver risk-free events to our customers, building trust and protecting audiences, worldwide.

•

6Connex is the only provider in the market to achieve ISO 27001 Certification.

•

The platform has been GDPR Compliant since 2018 and undergoes annual penetration testing.

•

6Connex offers advanced security controls and settings to minimize exposure of personal data and ensure data is accessed as intended.

UNICC Goals on Security checklist Platform to be hosted in a secure environment Platform to support redundant data centre Backup of all data on an automated basis Resilient load balancing to support up to 30,000 – 50,000 concurrent users Strong security component as sensitive items are discussed in events The Supplier must have a documented ‘Information Security Management System’ Must be ISO 27001 compliant Risk assessments, performed or overseen by Suppliers

Why 6Connex for United Nations

Why 6C

Supported by an experienced team of event and technology experts

UNICC Objectives – Did We Cover These?

UNICC is sourcing for a virtual venue platform meeting the needs of its entities and partners to facilitate virtual and/or hybrid diplomacy and negotiation events.

This partner must deliver on: • Proven platform • Secure environments • Global Presence with local support • Integration capabilities • Feature rich meeting options • Multi-environment capabilities (physical – virtual – hybrid)

Commercial Overview Why 6Connex commercial offer: • Tailor Made Bespoke License Package • Annual Licence • Ability to one or unlimited number of events and live days (one concurrent event per license).

• 60% + savings presented • Delivers value and best possible ROI, especially with a growing demand for multiple events each year.

• Comprehensive implementation, event management & training.

Extra services and add-ones • Webcasting • Event Management bolt-ones • Dedicated Live Attendee support • Bespoke graphic design • AV Production and onsite management from WTV • Services from 6Connex Partner network

Commercial Package ANNUAL LICENSE PRICING MODEL EVENT SIZE TIERING

Price for UNICC

Comments

< 500 participants

$32,000

Up to 2,000 concurrent participants

500 - 5000 participants

$32,000

Up to 2,000 concurrent participants

5000 - 10,000 participants

$35,000

Up to 4,000 concurrent participants

> 10,000 participants

$38,000

up to 8,000 concurrent participants for 20,000 expected participants

UNICC Lifecycle Journey

Onboarding

Implementation

Live Program

Debrief

Perpetual VE

Account Mgr. Customer Success Mgr. Program Visionary

Program Visionary

Onboarding Mgr. Platform Training

Learning Center Project Mgr.

Project Mgr.

Webcast Mgr.

Webcast Mgr.

Tech Support Data Visionary Help Desk

Data Visionary

Data Visionary