365Playground FB & Events

Food & Beverage

Index

FEATURED PROJECTS - Cover Page HOTEL DE LA PAIX S.Reap, Cambodia New Brand & Concept Development - Opening

SANKARA HOTEL Nairobi, Kenya Development & Opening

FEATURED PROJECTS ONE&ONLY KANUHURA Maldives New Brand & Concept Development / Opening

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Development Support

8

Sommelier Technical Support

40

Concept & Brand Development

12

Post Opening Support

42

Systems Development

18

The Gallery Branding Study

44

20

Timeline

53

Culinary Technical Support

28

Contact

62

Beverage Technical Support

32

Cover Page & Above Photo by: Jason Lang

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Tailor-Made Hospitality

Photo by: Jason Lang

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Development Support Concept & Brand Development

PRODUCT/BRAND DEVELOPMENT

Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

Development Support Main Scope Assessments

- Land or Existing Structure - Development & Project Forecast Feasibility Study - Destination Analysis - Setting Competition Set - Marketing & Positioning of the Competition Set - Financial Projections Basic Master Planning & Utilization of the - Site or Land - Building/s * Front of the house * Back of the house

FEATURED PROJECTS - Previous Page ONE&ONLY REETHI RAH, Maldives Operations / Sales & Marketing

FEATURED PROJECTS JW MARRIOTT Phuket, Thailand Development, Refurbishment & Management

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Appointment & Tender Services - Recommendations & appointment of management company or franchise or creation of an independent brand / franchise - Construction company - Creative & Consulting * Architectural design * Interior design * Landscaping design * Kitchen planners & refrigeration * Mechanical & electrical * Plumbing * Communication * I.T. systems

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Food & Beverage

Culinary Schools, Restaurants, Bars, Lounges, Pubs, Night Clubs, Juice Bars, Food & Beverage Retail, Meetings and Events Culinary, Service, Bar Operations, Wine & Sake, Stewarding, Health and Safety.

t Development, Construction & Site Planning Coordination - Finalize construction & pre-opening budgets - Set-up the development phase critical path - >lmZ[ebla \hglmkn\mbhg ik^&hi^gbg` ÛgZg\bZe fZgZ`^f^gm `nb]^ebg^l - Establish reporting guidelines and list of reports required by the Owning Company

- Set-up construction and pre-opening meeting schedules - Review & comment on preliminary plans and drawings by the architect or other specialist consultant

t Project Asset Management - Construction, Architectural, interior design, landscaping design and specialist coordination

- Monitor & liaise with the main contractor, construction project manager and

appointed management company representative on the overall progress of the project - Oversee and control all aspects of budget management as well as disbursement of funds - Federation of Tour Operators, HACCP, Fire, Security & Safety requirements review - Procurement company tenders

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Food & Beverage

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

FEATURED PROJECTS - Previous Page DiVine RESTAURANT Phuket, Thailand Development, Opening & Management

ONE&ONLY KANUHURA Maldives New Brand & Concept Development / Opening

FEATURED PROJECTS THANYAMUNDRA ORGANIC RESORT Khao Sok, Thailand Development & Opening

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Concept & Brand Development Main Scope Product & Service Concept & Designer Brief - Main Brand - Sub Brand/s

* » Restaurants » Bars, Lounges & Night Clubs » Food Concept & Kitchen Layouts » Beverage Concept & Bar / Wine Storage Layouts » Entertainment Concept » Service & Operational Flow (Front & Back of The House) » Table Top & Operational Equipment Quality of Finishes » Branding – All aspects of visual identity » Furniture & Fixture Brief & Quality of Finishes » In Villa Dining Concept & Service Flow » Reservations » Transportation & Parking Logistics * Meeting & Event, Owners or Club Lounge » Elements & Zones » Food & Beverage » Entertainment » Meeting » Services » Business » Leisure » Furniture & Fixture Brief & Quality of Finishes

* Basic Kids / Family Facility » Elements & Zones » Food & Beverage » Entertainment » Services » Furniture & Fixture Brief & Quality of Finishes Together with Owners, Executive & Branding Teams Develop - Brand Vision, Mission, Guiding Principles and Behaviors - Identify Performance Measures of the Brand and Its Business Goals.

Set Pre-Opening - Business & Marketing Plans Individual Facility Space Allocation and/or Review Set CEO/ VP/COO /GM hiring criteria & job description - Start of CEO/ VP/COO /GM hiring process Start of Branding Process

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Food & Beverage

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Food & Beverage

Food & Beverage

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Food & Beverage

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support

Systems Development Main Scope Create Content for all Branding & Marketing

Sommelier Technical Support

Coordinate Logistics & Operational Flow

Post Opening Support

People System Development

The Gallery Branding Study Timeline

Product System Development

Contact

Third Party Systems Review Set Unique Selling Points Start of Branding, Marketing, Public Relations & Social Media Initiatives Creation of Master Pre-Opening Critical Path Membership, Leisure /Sport Club & Sport/Art/Wellness Academy Systems Procurement of Furniture, Fixture & Equipment (FF&E) FEATURED PROJECTS HOTEL DE LA PAIX Siem Reap, Cambodia New Brand & Concept Development / Opening

Set EXCOM hiring criteria & job descriptions Start of EXCOM hiring process Photo Shooting #1 Coordination Initial Web Page Launch Bar & Kitchen Equipment Tender

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Main Scope Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

People

- Executive & Managerial * Hiring * Training * - Supervisory & Line Staff * Mass Hiring * Training * Product

FEATURED PROJECTS FOUR SEASONS at CHINZAN-SO Tokyo, Japan Nagano Olympic Games & Management

FEATURED PROJECTS - Next Page JW MARRIOTT Phuket, Thailand Development, Refurbishment & Management

HOTEL DE LA PAIX Siem Reap, Cambodia New Brand & Concept Development / Opening

FOUR SEASONS at CHINZAN-SO Tokyo, Japan Nagano Olympic Games & Management

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- Revenue Center Comp Set & USP Review - Setting your own USPs - FFE - Procurement - Set SOE & OS par stock level & start procurement - Heavy National & International Marketing & PR campaign start

- Branding Development Supervision - Branding Production Tender - Menu Engineering - VIP Policies & WOW elements

- Procurement & Receiving, Inventory including initial OSE, Supplies

- Moving to Site & Facility Set Up - Intensive Sales & Marketing, PR Initiatives - Trial Usage & Dry Runs - Branding Production Supervision - Pre-Opening Web Page Launch - Photo Shooting #2 Coordination

- Start of Local & Regional Sales & Marketing, PR Initiatives

- Creation of First Year Operational Business Plan & Budget

- Procurement - Receiving & Asset Registration - Training -

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Food & Beverage

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Food & Beverage

Food & Beverage

Food & Beverage

Food & Beverage

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Food & Beverage

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support

Culinary Technical Support Main Scope Culinary Identity and Concept Development for the entire food & beverage operation Pre-Opening OFF & ON Site Assistance

Scope Modules Asian, Western & Middle Eastern Cooking, Cooking Schools,Meeting & Events, Theme Nights & Events

The Gallery Branding Study Timeline Contact

FEATURED PROJECTS - Previous Pages ONE&ONLY KANUHURA Maldives

Review overall procurement list and specify FFE,SOE & OS required to support the Culinary Identity and operation Preparation of complete costings and recipes for all dishes.

Preparation of Market List Complete & Detailed local / regional supplier sourcing list for all products related to the Culinary Philosophy.

Advise on the creation of amenities Set up In Villa Dining & Culinary Procedures for Dishes Beach & Asian Tropical Emotional Experience Dining (Sandbanks etc...)

Carry out complete technical training on the preparation & service delivery of Dishes In conjunction with the Sommelier, establish recommended wine pairings for the Culinary Identity.

Advise on general clientele culinary preferences & habits Cooking School for guests as part of rain activities

New Brand & Concept Development / Opening

RITZ-CARLTON RESORT Bali, Indonesia Development, Refurbishment & Management

KIRIMAYA RESORT Khao Yai, Thailand Opening

FEATURED PROJECTS SANKARA HOTEL Nairobi, Kenya Development & Opening

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Optional Module Back Of The House 1. Assist in Back of the house & overall stewarding operation 2. Commissary Kitchen set up 3. Staff Canteen Menu & set up Overall Culinary Basics Training S.L.O.W. : Assistance in creation Seasonal Local Organic & Wholesome approach to cooking Opening Support (1 - 3 Months after soft opening)

SVOI - Chef Tammasak Phuket, Thailand

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support

Beverage Technical Support Main Scope Bar & Beverage Identity and Concept Development for the entire food & beverage operation Pre-Opening OFF & ON Site Assistance

Scope Modules

The Gallery Branding Study

Off & On Site review of proposed bar layouts to advise on

Timeline

Review proposed beverage storage areas and troubleshoot Review overall procurement list and specify additional SOE required to support the operation of Bars Beverage service development: 1. Spirits & Cocktails 2. Teas 3. Coffees 4. Rums

Contact

Beverage identity development (Menu Engineering): 1. Morning Boosters, Sports & Healthy None Alcoholic Drinks 2. Local & Tropical - Concept Cocktails 3. Molecular Mixology 4. Flair Bartending

FEATURED PROJECTS - Previous Page JW MARRIOTT Phuket, Thailand Development, Refurbishment & Management

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Provide comprehensive beverage training: 1. Barista training 2. Flair training 3. Molecular mixology training 4. Professional (Basic) , advanced & master bartender training 5.

Complete Service Bars set-up Complete & Detailed local / regional supplier sourcing list for all Spirits & Beverages Advise on Asian clientele beverage preferences & habits Assist in recognizing “talents” among recruited team for advanced / master bartender development Recipe cards for each beverage

Optional Module Guest Mixology School

Photos by: Jason Lang

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Food & Beverage

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Photo by: Jason Lang

Food & Beverage

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

Sommelier Technical Support Main Scope Wine, Champagne & Sake Identity and Concept Development for the entire food & beverage operation Pre-Opening OFF & ON Site Assistance

Scope Modules Review proposed resort wine & champagne philosophy and make recommendations based on location & clientele mix Prepare a detailed brief on wine and champagne trends within the market Review and validate planned operational service equipment and recommend missing or inadequate items.

Review & assess on site wine & champagne storage facilities, including climate and humidity control factors.

Assist in recognizing “talents” among recruited team for wine service development Provide comprehensive theory and practical training on wines & champagnes for wine servers, F&B service staff and butlers.

Develop wine & champagne by the glass programs resort wide Guest Wine School Complete & Detailed local / regional supplier sourcing list for all wines & champagnes In conjunction with the Culinary Specialist , establish recommended wine pairings for the Culinary Identity.

Compile wine & champagne collateral requirements Assist in designing & sourcing wine & champagne collaterals

Optional Module FEATURED PROJECTS - Previous Pages HOTEL DE LA PAIX S.Reap, Cambodia Opening

ONE&ONLY KANUHURA Maldives

Logistics 1. Introduce to relevant parties making import & clearing easier 2. Import logistics 3. Sake & Asian Wine training 4. Development of private sake label

New Brand & Concept Development / Opening

JW MARRIOTT Phuket, Thailand Development, Refurbishment & Management

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Photo by: Jason Lang

Food & Beverage

Photos by: Jason Lang

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Development Support Concept & Brand Development

Post Opening Support

Systems Development

Franchise

Asset Management

Beverage Technical Support

Main Scope

Main Scope

Sommelier Technical Support

Options

Culinary Technical Support

Post Opening Support The Gallery Branding Study Timeline Contact

Franchising 365 Playground Brand 365 Playground assist the Owner to Develop and Franchise their Own Concept

Rep Review and Adjustment of Strategic Plan Annual Business Plan and Key Performance Indicators Review Monthly PNL Review & Critique Annual Budgeting and Capital Planning Public Relations and Crisis Management Tenant/Customer Relations Quality Assurance

Post Opening Support Oversight and Ongoing Support to Franchisees Marketing and Promotion of the Franchise Development and Update of Training Manuals Staff Re-Training Development of New Products and Services Creation and Implementation of regular Reporting formats Facility Inspections and QA Quality Assurance *

FEATURED PROJECTS SANKARA HOTEL Nairobi, Kenya Development & Opening

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Note: in very limited cases, we also offer operational management services

Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

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Sankara Hotel - The Gallery: Branding Study

Food & Beverage

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The Gallery Branding Study

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The Gallery Branding Study

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The Gallery Branding Study

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The Gallery Branding Study

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Food & Beverage

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Food & Beverage

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Development Support Concept & Brand Development Systems Development

Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post Opening Support The Gallery Branding Study Timeline Contact

FEATURED PROJECTS - Previous Page RIITZ-CARLTON MILLENIA Singapore Public Relations

HOTEL DE LA PAIX S.Reap, Cambodia Opening

FEATURED PROJECTS SHANGRI-LA Kuala Lumpur, Malaysia Development, Refurbishment & Management

FEATURED PROJECTS - Next Pages HOTEL DE LA PAIX S.Reap, Cambodia Opening

BAROS RESORT, Maldives Consulting

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Food & Beverage Timeline

36 to18 MBO*

18 to 12 MBO

Development Support Concept & Brand Development Systems Development I^hie^% Ikh]n\m IkhÛm Culinary Technical Support Beverage Technical Support Sommelier Technical Support Post - Opening Support

* Note: MBO = Months Before Opening

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12 MBO

6 MBO

4 MBO to OPENING

POST OPENING

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Food & Beverage

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Food & Beverage

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Food & Beverage

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Contact

Martin Michalik

E-Mail

martin@365playground.com

Skype

martin.michalik

www.365playground.com