360 SMS 5 Benefits of Text Voting You Should Know About
CEO
Siddharth Sehgal
1. Helps with more engagement As text messages has the highest open rate, people are more likely to open SMS thereby increasing engagement.
2. Increases participation As mobile phones are the handiest gadget, it takes a single click to vote through text which increases people’s participation. Thus, firms can count on voting via Salesforce texting.
3. Provides you with a secure way to collect votes Unlike landlines, each mobile phone belongs to a unique user and many times needs a biometric or code to unlock a phone that no other user can. This makes SMS voting secure.
4. Helps to capture results in real-time With voting via Salesforce texting, businesses can capture results in real-time which further helps with quick decision making.
5. Makes feedback collection easier Voting via Salesforce texting makes it convenient for audiences to share their feedback. You can simply ask customers to rate on a scale of 1-5 or text ‘Yes’ or ‘No’ which is less time-consuming for audiences.
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