360 SMS 4 Benefits of Salesforce Link Tracking for Business
CEO
Siddharth Sehgal
1. Helps to cut back on SMS bill Using Salesforce link tracking, you can cut back on high SMS bills to a great degree as you do not have to send long messages and use multiple SMS segments to send detailed information. Instead, you can send URLs.
2. Better Support Audiences hate extended calls and chats. Thus, using Salesforce link tracking, you can send relevant resources through URLs and steer clear of long support sessions.
3. Informed decisions Using Salesforce link tracking, you can get a drill-down report through click-throughs on a URL. This would help you gauge people’s interest in a particular topic, and you can plan your next step better.
4. Effective Follow-ups Say, if you’re sending on-brand URLs, you can follow up effective with the ones who didn’t click on the URL using Salesforce link tracking. This would help you improve collections.
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