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Improve Customer Base and Business Outreach with Salesforce Viber Integration

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360 SMS Improve Customer Base and Business Outreach with Salesforce Viber Integration Powered by 360 Degree Cloud Technologies Scale Texting in Minutes| Reduce Turnaround Time

CEO

Siddharth Sehgal


What is Salesforce Viber Integration?


Salesforce Viber Integration Salesforce Viber integration is a process of combining Viber with your Salesforce CRM. Thus, users can access Salesforce CRM data and send valuable messages over Viber for meaningful interactions. Users can integrate a texting solution that supports multiple channels to cut back on business investments. For example, 360 SMS provided 8 pre-integrated channels, including Viber.


Why Salesforce Viber messaging is Crucial for Business


Importance of Salesforce Viber Messaging for business

Generate more Leads for Business

Improve Business Outreach

Improve Customer Experiences

There may be customers who are more comfortable in using Viber. So with the help of Salesforce Viber integration, you can target customers where they already are and generate more leads.

Viber is quite popular in the Eastern European and Asian markets. So, you can easily improve business outreach by targeting people using their most popular platform for interaction.

When users have the feasibility to use their most familiar and popular texting platform, it adds up to their experiences. They are more happy and satisfied. Also, they are more likely to respond.


3 Interesting Statistics that can compel for Salesforce Viber Integration


Interesting stats that can compel you to choose Salesforce Viber integration

Delivery Rate

Language Support

Variety of Ad Formats

Text delivery rate matters the most in marketing strategies. Viber messages have a delivery rate of around 97%, which is quite good to consider for text marketing.

Viber is available in around 40 languages. Thus, you can choose language as per the customer's convenience and improve brand engagement for better returns.

Viber supports advertisement in 3 formats, i.e., native, video, and display. So, your business firms have a variety of options while planning for ads over Viber.


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