Different Ways to Send Bulk Text from Salesforce

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Siddharth Sehgal

Is it possible to send Text from Salesforce?

Best way to send text from Salesforce Yes, it is possible to send text from Salesforce.

Though Salesforce does not provide any standard functionality to send and receive text messages, users have a very easy way to perform text operations.

The best way to incorporate texting capabilities in Salesforce is to install an advanced texting app from Salesforce from AppExchange.

3 must-have ways to send bulk SMS from a texting app from Salesforce

Different ways to send bulk text from Salesforce

Bulk SMS from List Views

Bulk SMS from Campaigns

Bulk SMS from Reports

List Views are customizable lists that you can create by applying various filters and logic. Later you can use it to send bulk messages to your audience.

Bulk SMS from Campaigns allows you to use existing campaigns to send bulk messages. You can add new members to existing campaigns or create new campaigns to send bulk messages.

Bulk SMS from Reports is an advanced capability offered by a few texting apps. This capability lets you send messages to millions in one go without any governor limit on audience size.

What to look in the best texting app from Salesforce

Value added by SMS Salesforce drip campaign to employees Ease of Use

Support Services

Customizability

Ease of use is one of the most important aspects to consider while buying a texting app from Salesforce. This helps you and your teams learn the app’s usage quickly and start using it without much training.

Do check out whether support services are free or paid. Free support doesn’t put a strain on your pocket and you can connect with support agents whenever you need help. This helps you to use an app to the fullest.

Texting apps that are natively built on Salesforce are easily customizable. Thus, you can get any functionality added to meet the requirement of your unique business use cases.

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