MAKE SERVICE ACCESSIBLE, DIFFERENTIATE SERVICE EXPERIENCES RESPOND AND REACH INSTANTLY Trackallcomplaintsandautomateconfirmations SERVICE REDUCE TICKET DEBT AND COMPLAINTS WITH AN ACCURATE RESOLUTION, CASE ROUTING LOWER CUSTOMER ANXIETY AND INCREASE SATISFACTION MAKE SERVICE MORE ACCESSIBLE BY ENABLING TEXT, AUTOMATE VOICEMAIL AND TEXT ALERTS WHEN TEAMS ARE OUT-OF-OFFICE SPEAK TO A PROFESSIONAL GET THE APP WhatsApp Live Chat We are using cookies to give you the best experience on our website. You can 몭nd out more about which cookies we are using or switch them off in settings.
ROUTE CASES TO THE RIGHT QUEUE ConfiguretheIVRortextingChatbotoveranynumbertoroutecasesbyproduct,skill, ordepartment INITIATE CASES WITH A KEYWORD Getclosertocustomersandgivethemmorecontrol,letthemtriggerandescalate caseswithjustakeyword PRE-SET FAQ RESPONSES Useguidedsupporttexttowalkcustomersthroughcommoncases,Sharerelevant helpdocumentsanddynamicserviceresponsethrough aChatbotBuilder RESOLVE AND ESCALATE CASES IN THE FIRST GO TO ATTEND CALLS THAT MATTER EXPAND CUSTOMER BASE, EVEN WITH LEANER SERVICE TEAMS REDUCE Accept
Cutdownontheaveragehandlingtimespentbyteamstoresolveissues
ENSURE FULFILLMENT
Trigger surveys as soon as a customer is served to collect reviews while they still remembertheexperience
ASSIGN
REWARD PERFORMERS
Use ratings from satisfied customers to reward top performing sales personnel, revisittheircallsfortraining
AHT
CASES AUTOMATICALLY Assigncasesthrougharoundrobin,geotagged,orgeotaggedroundrobinpatternfor moreavailability
STAY ON RECORD
SCALE SERVICE, NOT TEAMS
genuine grievances
holding customers
conversation history
Identify
but
to their word with
Automateguidedserviceandsupportmessagestowalkcustomerthroughcommon procedures ACCELERATE KEY SERVICE USE CASES INSTALLATION TROUBLESHOOTING
CONSULTING COMPLAINTS ACCELERATE CASE RESOLUTION AND CUSTOMER FULFILLMENT WITH RELIABLE TEXT MESSAGES SPEAK TO A PROFESSIONAL GET THE APP CONTACT US Nomatterwhereyouarefrom,weprovideGlobalCoverage. Name BusinessEmail
Our Certi몭cations USA:+13236414417 Address:1968S.CoastHwy#1412, Company Description.... Byclicking'Submit,'Iagreetosubscribetopromotionalmessagesandnewsletters. Phone Entervalue SUBMIT +1
Address:1968S.CoastHwy#1412, LagunaBeachCA92651 UK:+447403279473 Address:PlazaSuite8,KDTower,Cotterells, HemelHempstead,Herts,HP11FW,UnitedKingdom GET IN TOUCH Youremailhere SUBMIT GLOBALLY LOCAL Australia United Kingdom Home Blog Industries About us Contact us Success Stories Salesforce Chatbot Salesforce SMS Whatsapp Salesforce Integration Text marketing for Salesforce CTI salesforce integration SalesforceConsultingServices ©Copyrights360SMSApp2022|PrivacyPolicy PoweredBy360DEGREECLOUDTECHNOLOGIESPRIVATELIMITED