Attract build and retain valuable client and partner relationships

PROFESSIONAL SERVICES

Attract build and retain valuable client and partner relationships with intimate mobile communication Streamline communication across your practice to save time, Build messaging into your service across messaging platforms

SPEAK TO A PROFESSIONAL

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Enhance brand presence for your practice area and service

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Go far beyond table stakes and differentiate your Professional Service brand with ease Automate meaningful updates on time and Maximize opportunities Spend less time coordinating and reminding clients Reduce Barrier-to-Entry Enable text incoming landlines for quick questions without making customers choose a texting app to contact you Embed webpage URLs into messaging campaigns to drive awareness for your services through web-assets Incorporate the right marketing collateral and brochures with service messages

Automate Data Capture Capture essential details as soon as possible, Assign and escalate messages with easily con몭gurable automation Capture client satisfaction and team performance with surveys, Con몭rm if services were delivered to completion

Remind customers of dues and other deadlines Send them payment URLs, Improve collections with custom shortened domain linksIntegrate textto-pay payment gateways, Trigger renewals with a keyword textRun Salesforce reports and send SMS in bulk to Greet clients and partners for important life events

Track communication records across all channels in one place Keep track of all client and partner communication with conversation history over all platforms Manage complaints, Respond to all clients over their channel of preference Use same sender phone number to manage relationships Monitor and search client-employee conversations with multi-channel conversation history and keyword search

Increase ef몭ciency, Reduce Phone tag with scalable interactions Automate follow-ups, Give customers a dedicated text line for convenience to handle inquiries and follow-up right from their SMS keypadReceive alerts for incoming messages over all channels and pick up where you left off

Use a brand-led voice and never dilute consistency Use templates and merge 몭elds for quick personalization Appeal to diverse audiences with a consistent brand presence Use localized numbers and Multilingual messages

Have multiple practice areas?

Use keyword identities to segment customers by interests Target and position professional services by practice area, industry, and nicheShare and track URLs of your work in a practice area

Allow customers to reach you with consistent sender numbers Coordinate site visits Send addresses to 몭eld agents Book, con몭rm, and reschedule appointments Send critical updates over mobile Build relationships over a single number and follow up on project updates

Manage Pre Sales and Post Sales, Build closer service relationships Recruit Candidates remotely with fewer face-to-face interviews

Always stay top-of-mind Reach prospects on their mobile devices with 8 built-in channels

Be more accessible over SMS Reserve and advertise keywords to promote services over shortcodes

Jump on a call when deliberations get serious Switch to telephony from the same app screen

Send messages to manage life cycles Send con몭rmations, onboarding messages, and feedback surveys

Qualify inquiries before getting on a call Easily con몭gure our dynamic SMS chatbot and handle multiple conversations automatically

Enforce SLAs with Prioritized alerts Route, prioritize, and escalate messages based on priority and keywords

Enhance customer communication for professional services from the 몭rst call to service feedback Speak to a Texting Professional

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