SA Government [EXAMPLES] by 1300 RESUME

SA GOVERNMENT EXAMPLES OF WORK

SOUTH AUSTRALIAN GOVERNMENT RÉSUMÉ EXAMPLES

PETER STANWOOD

Results-driven Chief Executive with a proven record of leading government-owned port and transport infrastructure organisations through complex capital investment, operational reform and enterprise transformation, I bring more than two decades of senior executive experience operating within highly scrutinised public enterprises. My background spans port authorities, marine and landside logistics, transport interfaces and capital-intensive asset portfolios, delivered in close partnership with Boards, shareholder ministers, Treasury and regulators. I am recognised for stabilising distressed programs, restoring stakeholder confidence, modernising governance, risk and assurance frameworks, and aligning strategy, people and capital to deliver safe, resilient and commercially sustainable outcomes. With deep experience leading major port redevelopments, freight and passenger terminal infrastructure and multi-year investment programs, I combine strategic clarity with disciplined execution in politically sensitive and operationally complex environments. I am motivated to lead TasPorts through its next phase of investment, cultural renewal and long-term value creation, strengthening Tasmania’s trade connectivity, economic resilience and public trust while maintaining strong social licence and public accountability.

QUALIFICATIONS & TRAINING

2020 - 2022 Master of Data Science James Cook University 1988 - 1992 Bachelor of Science (Honours) - Building Surveying South Bank University

KEY SKILLS & COMPETENCIES

 Government-Owned Enterprise Leadership: Leads and advises accountable port and transport enterprises, balancing commercial performance, public value and shareholder expectations within government-owned operating environments.

 Ports and Marine Infrastructure Leadership: Provides executive leadership across port authorities, marine assets, wharf infrastructure and terminal developments, ensuring safe, resilient and efficient maritime and landside interfaces.

 Capital Investment and Asset Stewardship: Designs and delivers multi-year capital investment programs for capital-intensive asset portfolios, optimising asset performance, funding strategies and long-term sustainability.

 Board and Shareholder Engagement: Works closely with Boards, Chairs, shareholder representatives and Treasury officials, providing clear, decision-ready advice within high-governance and public accountability settings.

 Enterprise Transformation and Recovery Leadership: Leads organisational recovery, governance reset and cultural renewal initiatives within underperforming or distressed infrastructure enterprises facing heightened scrutiny.

 Commercial Governance and Financial Oversight: Exercises rigorous commercial discipline across large infrastructure portfolios, strengthening cost control, investment prioritisation, capital efficiency and long-term value outcomes.

 Risk, Assurance and Regulatory Alignment: Establishes and embeds contemporary risk management, assurance and compliance frameworks aligned to regulatory obligations, governance standards and shareholder expectations.

 Stakeholder and Social Licence Management: Builds and maintains trust with unions, regulators, communities and commercial partners, recognising workforce confidence and social licence as critical enablers of performance.

 Executive People and Culture Leadership: Builds and leads high-performing executive teams, embedding accountability, safety leadership, succession planning and values-driven organisational culture across complex organisations.

 Operational and Interface Management: Demonstrates deep understanding of port operations, freight logistics, passenger terminals and complex marine and landside connectivity requirements within highly regulated environments.

 Crisis and Incident Leadership: Provides calm, decisive leadership during high-profile incidents, delivery disruptions and periods of heightened public and political scrutiny, maintaining stability, safety assurance and stakeholder confidence.

 Strategic Communication and Influence: Communicates complex commercial, operational and risk matters with clarity and authority to Boards, shareholder representatives, regulators and senior stakeholders, enabling strategic alignment.

 Major Program Recovery and Reset: Leads complex program recoveries involving contract renegotiation, governance reset and capability rebuild, restoring delivery confidence and stakeholder trust on high-profile infrastructure initiatives.

 Capital Funding and Investment Advisory: Provides leadership on capital funding strategies, investment cases and long-term capex prioritisation, advising Boards on asset optimisation, divestment options and funding constraints.

 Multi-Party Delivery Environment Leadership: Directs large, multi-party delivery ecosystems involving owners, operators, contractors, regulators and advisors, maintaining alignment across competing objectives, interfaces and accountabilities.

 Public Scrutiny and Assurance Navigation: Operates effectively under public, political and media scrutiny, supporting Boards and executives through assurance reviews, parliamentary processes and high-visibility stakeholder engagement.

EMPLOYMENT HISTORY

Mar 2018 - May 2026 APP CORPORATION | www.app.com.au

May 2025 - May 2026

May 2024 - May 2025

Jul 2023 - May 2024

Mar 2018 - Jul 2023

Adelaide, South Australia

Executive General Manager - Infrastructure Delivery

Acting Chief Executive - Energy & Utilities

National General Manager - Industrial & Logistics & Regional General Manager

General Manager - Industrial & Logistics

APP Corporation is a leading Australian integrated property and infrastructure consultancy providing strategic advisory, project delivery and assurance services across the full asset investment lifecycle to public and private sector clients. The company has a proven track record in complex infrastructure, transport, property and utilities projects.

Executive General Manager - Infrastructure Delivery

RESPONSIBILITIES:

• Provide enterprise-level strategic and operational leadership across APP Corporation’s infrastructure delivery and energy advisory businesses, guiding the practice from market establishment through to sustained profitability and long-term value creation, while applying deep expertise in regulated transmission environments and TNSP commercial models to execute growth strategies that deliver consistent revenue expansion and a strong pipeline of repeat clients.

• Hold accountability for a substantial P&L, exercising rigorous financial governance, disciplined cost control and capital optimisation to maximise returns on investment, while leading strategic business planning across multiple corporations, jurisdictions and portfolios and directing major business transformation initiatives focused on supply chain redesign, operating model optimisation and organisational resilience.

• Support clients at executive and board level through change and national restructuring programs, providing trusted advice, governance oversight and decisive change leadership, while building high-value stakeholder relationships across government, regulators, investors and industry partners, leading executive recruitment, overseeing board-level reporting, compliance advice and championing a culture of continuous improvement, innovation and collective accountability.

ACHIEVEMENTS:

• Served as Executive Director appointed by the Tasmanian Government to lead the recovery of the failed Spirit of Tasmania relocation project, rebuilding the delivery team, renegotiating all major contracts and establishing a defensible program structure and budget. Successfully navigated two Gateway Health Reviews, provided evidence to the Parliamentary Accounts Committee on four occasions, and restored confidence across TT-Line, Treasury and shareholder ministers during concurrent changes to the Chair, Board and Chief Executive. Drove deep cultural and governance reform across both the project and the organisation, with progress referenced positively in Parliament by the Premier.

• Led technical and commercial due diligence for Brookfield Asset Management on the acquisition of the regulated Clarus FirstGas gas network in New Zealand, developing the full 20-year capex and opex profile across four regulated entities and supporting investment decision-making within a highly regulated transmission environment.

• Acted as M&A lead for the divestment of Patrick Port Operations across five Australian ports, developing comprehensive opex and capex strategies and leading technical and commercial presentations to a Qatari sovereign wealth fund as the acquiring party.

• Appointed by Brookfield to recover a failing data centre investment portfolio operating across Australia, New Zealand and South Korea, stabilising four distressed projects valued in excess of $2 billion. Reduced New Zealand investment exposure from $1.1 billion to $600 million, returned the South Korean program to budget, and briefly assumed the role of Chief Technical Officer to execute a decisive cultural and leadership reset across the business.

• Established APP Corporation’s National Energy and Utilities division, growing the practice to more than $20 million in revenue within two years and exceeding target EBITA through disciplined commercial management, strategic market positioning and repeat client engagement.

• Delivered senior commercial and delivery leadership across flagship global infrastructure programs, including the $7 billion Aramco LNG project in the GCC, the $4 billion Western Renewables Link for AusNet, AusNet’s ongoing transmission delivery program, the $4 billion AirFirst project in South Korea, and a multi-billion-dollar global data centre portfolio, securing multiple repeat engagements through trusted execution.

• Provided M&A advisory support to global equity investors across the infrastructure and energy sectors, including the FirstGas Clarus acquisition, supporting transaction structuring, risk assessment and investment confidence.

• Led APP Corporation’s Audit and Integrated Business Systems function, delivering a comprehensive business-wide systems transformation and securing annual recertification across a six-year period through strengthened governance, assurance and compliance frameworks.

• Developed APP’s national industrial sector stream, delivering ALDI’s $1 billion national divestment strategy from business case through to execution, the Geelong Port initiative supporting delivery of the new Spirit of Tasmania site and Brookfield’s port divestment and the $2.5 billion future submarine base and industrial precinct in Adelaide.

Executive General Manager: Energy & Utilities

RESPONSIBILITIES:

• As Executive General Manager, Energy and Utilities, I provided senior executive leadership to APP’s national and international Energy and Utilities practice, driving renewable energy investment, innovation and commercial development across multi-billion-dollar programs supporting Australia’s energy transition.

• Led a high-performing multidisciplinary team delivering end-to-end advisory, investment and delivery services across the full asset lifecycle, from strategy development and capital structuring through to project delivery and operational readiness across renewable generation, transmission and distribution sectors.

EMPLOYMENT HISTORY

RESPONSIBILITIES:

• Engaged extensively with governments, regulators, investors, communities and delivery partners to steer complex projects through social licence, regulatory and public accountability frameworks, ensuring transparency, legitimacy and sustained stakeholder confidence in politically and socially sensitive environments.

KEY ACHIEVEMENTS:

• Appointed to lead the recovery, governance reset and delivery strategy for the Western Renewables Link 500/220kV transmission project, providing executive oversight of commercial negotiations, stakeholder alignment and delivery readiness for one of Australia’s most significant regulated transmission investments nationally.

• Led executive advisory support for the acquisition of a major air separation portfolio in South Korea, delivering comprehensive technical and commercial due diligence, detailed investment risk assessment and strategic integration advice for a complex, multi-asset international transaction involving multiple stakeholders across jurisdictions.

• Provided senior executive leadership on a large-scale LNG sulphur recovery program in the GCC, overseeing investment assurance, delivery strategy and robust risk frameworks to support safe, compliant and commercially viable execution within a highly regulated energy environment and jurisdictional context.

General Manager - Industrial & Logistics

RESPONSIBILITIES:

• As General Manager for Industrial and Logistics, I led a multidisciplinary team of strategic specialists delivering integrated Program Management Office and end-to-end project delivery services to owners, operators and investors across major infrastructure investment portfolios.

• Held responsibility for overseeing strategic planning, due diligence and advisory services, full project and portfolio management, project controls and construction delivery across complex industrial, port, logistics and high-voltage transmission assets, with executive accountability for governance frameworks, service integration and delivery assurance.

• Worked closely with senior clients and stakeholders to align investment strategy, delivery performance and outcomes across capital-intensive programs, supported by advanced data analytics and modelling capabilities enabling evidencebased decision-making, quantified analysis and design optimisation.

KEY ACHIEVEMENTS:

• Led the Geelong Port redevelopment and wharf upgrade program supporting the Spirit of Tasmania operations, valued at approximately $200 million, delivering enhanced maritime capacity, safety, resilience and efficiency outcomes.

• Led delivery of a national retail logistics upgrade programme valued at approximately $2 billion, encompassing network optimisation, asset performance improvement and end-to-end supply chain capability uplift initiatives.

• Directed a National Temperature-Controlled Warehouse Network Resilience Programme, strengthening operational continuity, supply chain reliability and risk mitigation across critical food and retail distribution assets.

• Delivered operational reviews and business cases for ALDI, supporting strategic investment, capital prioritisation and long-term national network planning decisions across logistics and distribution portfolios.

• Led the master planning for the redevelopment of the Sydney Overseas Passenger Terminal, supporting long-term port, precinct optimisation and integrated transport and tourism outcomes for government stakeholders.

• Served as Project Director for Advisory services on the Future Submarine Base at Osborne, South Australia, supporting a major defence infrastructure investment valued at approximately $1.6 billion and national capability objectives.

• Led the ALDI Distribution Centre Development Programme valued at approximately $100 million. Directed national retail automation planning initiatives and supporting business cases valued at $150 million.

• Delivered major industrial and logistics projects including the Linfox Northern Territory Refrigerated Distribution Centre.

• Provided programme leadership for Westpac Retail Property and delivered international industrial and logistics projects including Port Industrial Park Senegal, Industrial and Logistics Facility Dubai and the CEVA Logistics UAE Hub.

May 2021 - Nov 2022

GEELONG PORT | www.geelongport.com.au

Geelong, Victoria

Director, Program Management Office

GeelongPort is the principal seaport for the Geelong region in Victoria, Australia, facilitating efficient import and export services for containerised freight, bulk commodities and general cargo. The port supports key regional industries and supply chains with deep-water berths, modern terminal facilities and integrated logistics solutions.

RESPONSIBILITIES:

• As Director of the Program Management Office, I held overall accountability for the governance, coordination and delivery of the Spirit of Tasmania Terminal Project, providing strategic leadership across scope, schedule, cost, risk and stakeholder management for a $135 million, multi-component infrastructure program.

• Led an integrated delivery model comprising a combined APP and Geelong Port project team, aligning client, consultant and contractor interfaces to deliver a new passenger terminal, extensive wharf and marine infrastructure and more than 12 hectares of freight and logistics facilities within an accelerated 12-month delivery timeframe.

• Provided executive-level oversight, assurance and decision support to senior stakeholders, ensuring delivery outcomes met operational, commercial and regulatory requirements while maintaining transparency, accountability and confidence across all stages of the project lifecycle.

EMPLOYMENT HISTORY

KEY ACHIEVEMENTS:

• Led the delivery of the $135 million Spirit of Tasmania Terminal Project, encompassing terminal buildings, marine works and large-scale freight and logistics infrastructure, within a complex, highly scrutinised public environment.

• Established and directed an integrated Program Management Office to coordinate governance, reporting and delivery controls across a multi-party project environment with diverse stakeholder interests and complex arrangements.

• Successfully managed program delivery within an accelerated 12-month timeframe, balancing schedule certainty with quality, safety and risk management requirements and regulatory obligations under public scrutiny.

• Oversaw collaboration between APP, Geelong Port and key stakeholders to ensure seamless integration of marine, landside and operational infrastructure across interfaces and operational boundaries within a complex port environment.

• Provided executive assurance across cost, risk and delivery performance, supporting informed decision-making, transparency and sustained stakeholder confidence throughout the project lifecycle and governance processes.

Jul 2011 - Mar 2020 APP CORPORATION | www.app.com.au

Adelaide, South Australia

Apr 2013 - Mar 2020 Regional General Manager

Jul 2011 - Apr 2013 Project Director

Regional General Manager

RESPONSIBILITIES:

• As Regional General Manager for South Australia and the Northern Territory, I held full accountability for the strategic growth, operational performance and financial outcomes of the region, establishing and scaling APP’s presence as a leading specialist project management consultancy through capability building, sustainable business stream development and strengthened market positioning across key sectors.

• Maintained end-to-end responsibility for regional profit and loss performance, client relationship development, opportunity identification and delivery oversight, ensuring disciplined commercial management, service quality and client confidence.

• Led, developed and mentored a diverse, high-performing workforce with a strong focus on professional development, succession planning and an inclusive, values-driven culture, while remaining actively engaged as Project Director to provide governance, verification and delivery leadership across major defence, industrial, retail and health sector projects.

KEY ACHIEVEMENTS

• Established and scaled the South Australia and Northern Territory business into one of the largest specialist project management consultancies in South Australia over a five-year period, delivering growth and market leadership.

• Developed and expanded multiple complementary business streams across the region, enabling sustained revenue growth, service diversification, market penetration and resilience across changing economic cycles and conditions.

• Identified and secured new business opportunities and strategic initiatives, materially strengthening APP’s market presence, competitive positioning and long-term client relationships across key sectors and priority markets nationally.

• Built, led and retained a highly capable and diverse workforce, fostering a culture of professional development, engagement, accountability, collaboration and consistently high performance across the region and teams.

• Maintained full accountability for regional profit and loss performance, exercising strong financial governance, disciplined commercial control and comprehensive oversight across all projects and operations regionally and nationally.

• Led projects as Project Director, including Verification and Governance for the Future Submarine Base at Osborne, a National Operational and Supply Chain Redevelopment program, and large-scale developments for ALDI Foods Ltd and the Linfox Intermodal Distribution Centre, delivering complex outcomes within highly regulated environments.

Project Director

RESPONSIBILITIES:

• As Project Director based in the Sydney office, I provided specialist consulting and strategic project leadership across a portfolio of complex, high-profile projects throughout New South Wales, holding accountability for project governance, program coordination, delivery assurance and alignment with approved scope, timelines and strategic objectives.

• Worked closely with government agencies, commercial stakeholders, consultants and delivery teams to manage risk, resolve complex issues and support informed, evidence-based decision-making across all stages of the project lifecycle.

KEY ACHIEVEMENTS:

• Developed and delivered property expansion strategies for a major national retailer, enabling scalable growth, portfolio optimisation and alignment with broader commercial and investment objectives across multiple jurisdictions.

• Directed operational readiness planning and execution for the Royal Randwick Grandstand, supporting a successful transition to operational use, public opening and sustained operational performance under high public scrutiny.

• Managed the Project Management Office for a large-scale retail rollout programme, establishing robust governance frameworks, reporting structures and delivery controls to enable consistent, on-time national implementation.

EMPLOYMENT HISTORY

Sep 2008 - Jan 2011 DUBAI WORLD | www.dubaiworld.ae

Dubai

Technical Development Director

RESPONSIBILITIES:

• As Technical Development Director for Dubai World’s industrial and logistics development portfolio, I held accountability for the origination, structuring and delivery of large-scale development programs across Africa and Dubai, establishing and delivering complex construction and infrastructure projects valued at up to $800 million in emerging and highly regulated jurisdictions through sustained engagement with senior government officials and public authorities.

• Led the strategic planning and execution of international port, industrial and enabling infrastructure developments across the UAE and Africa, aligning long-term investment objectives with sovereign, commercial and operational priorities while translating growth ambitions into executable development strategies, delivery models and robust governance frameworks.

• Oversaw technical and commercial bid processes for prospective clients and joint venture partners, ensuring rigorous due diligence, disciplined risk allocation and optimal value outcomes to support successful investment decisions.

KEY ACHIEVEMENTS:

• Applied advanced commercial judgement to drive sustainable business growth, improve capital efficiency and deliver long-term cost optimisation outcomes across complex development portfolios and investment programs globally.

• Identified and implemented targeted initiatives to accelerate revenue generation and enhance business profitability within developing market contexts and emerging economic environments internationally and regionally sustained.

• Designed and implemented robust risk management systems and assurance frameworks to mitigate investment, property and transaction risk across large-scale, multi-jurisdictional developments and complex commercial structures effectively.

• Directed high-level negotiations between governments in relation to land acquisition, development rights, commercial structures and the establishment of Freezones and special economic zones frameworks across multiple jurisdictions.

• Built, coached and mentored international teams, strengthening local capability, leadership and delivery performance.

• Appointed Development Manager for a €800 million intermodal logistics Freezone in Senegal, leading government-togovernment negotiations and establishing the commercial, development and governance framework for the project.

• Coordinated the development of strategic business cases for major rail intermodal projects across Addis Ababa, Mali, Morocco and South Africa, supporting long-term national logistics and trade infrastructure objectives.

• Established EURL Kirkwood, a French-speaking project management and consultancy firm based in France, successfully scaling the business to €250,000 in revenue over three years through targeted market positioning, international project delivery and strong cross-border client relationships with public and private sector clients.

BOARD APPOINTMENTS & COMMITTEE WORK

Mar 2020 - May 2024 TUTTI ARTS | www.tutti.org.au

Brighton, South Australia

Board Member

RESPONSIBILITIES:

• Tutti Arts is a registered National Disability Insurance Scheme provider with national and international recognition for the quality and impact of its artistic programs. As a Board Member, I contributed to governance, strategic planning and organisational oversight, supporting NDIS compliance, risk management and financial stewardship, while providing commercial and stakeholder insights to strengthen governance outcomes, partnerships and the promotion of inclusive arts practice across South Australia and broader markets.

Jan 2021 - Apr 2022 PROPERTY COUNCIL OF AUSTRALIA | www.propertycouncil.com.au

Adelaide, South Australia

Chair - South Australian Industrial Committee

RESPONSIBILITIES:

• Provided strategic leadership as Chair of the South Australian Industrial Committee, setting priorities and guiding the advocacy agenda for the industrial property sector. Chaired formal committee meetings to drive informed discussion and alignment with national policy objectives, represented the organisation in government and industry consultations, contributed to policy submissions and fostered collaboration and knowledge sharing to strengthen industry influence.

JOHN SMITHERS

Demonstrating a high level of experience in digital marketing strategy, content development and data-led campaign optimisation, coupled with highly developed storytelling capability and stakeholder engagement acumen, I am poised to contribute my expertise in integrated communications, audience engagement and performance enhancement as a Marketing and Content Coordinator with the Adelaide Economic Development Agency. I bring a proven capacity to conceptualise and deliver compelling multi-channel content across social media, web and email platforms, ensuring alignment with brand positioning and audience expectations. My experience encompasses the management of concurrent campaigns, rigorous analysis of performance data and the translation of insights into refined, high-impact strategies that elevate engagement and conversion outcomes. I thrive in dynamic, fast-paced environments, collaborating effectively across multidisciplinary teams to identify strategic opportunities and deliver high-quality outputs within critical timeframes. With proficiency in website management, CRM platforms and campaign analytics, I adopt a structured yet innovative approach to marketing execution. I am recognised for my precision, adaptability and proactive mindset, consistently driving continuous improvement and operational efficiency. I am deeply committed to crafting engaging, meaningful content that connects audiences with experiences and enhances organisational visibility. I am motivated to contribute to innovative, insight-led marketing initiatives that strengthen Adelaide’s profile and support sustained economic and community growth.

QUALIFICATIONS & TRAINING

1999 - 2002 Bachelor of Business Administration (Marketing and Economics)

2002 Marketing in a Digital World (BADM590)

1998 Year 12

KEY SKILLS & COMPETENCIES

University of South Australia

Norwood Morialta High School

 Strategic Content Development: Demonstrated expertise in conceptualising and producing sophisticated, audiencecentric content across digital platforms, ensuring alignment with brand architecture and evolving market expectations.

 Integrated Multi-Channel Campaign Execution: Capability to design and deliver integrated marketing campaigns across diverse digital channels, ensuring cohesive messaging, strategic alignment and strong engagement outcomes.

 Data-Driven Campaign Optimisation: Highly developed analytical capability in interpreting performance metrics, extracting actionable insights and refining campaign strategies to maximise return on investment and effectiveness.

 Persuasive Copywriting and Narrative Design: Exceptional ability to craft compelling, articulate content, translating complex or technical information into clear, engaging narratives tailored to diverse audience segments.

 Stakeholder Engagement and Relationship Management: Extensive experience cultivating productive relationships with internal teams, external partners and suppliers to deliver high-quality and integrated communication outcomes.

 Website Management and CMS Proficiency: Advanced experience in maintaining and optimising website content using content management systems, ensuring accuracy, usability and alignment with SEO principles.

 Email Marketing and CRM Optimisation: Strong experience developing targeted email campaigns using CRM platforms, leveraging audience segmentation and engagement analytics to enhance communication effectiveness.

 Project Coordination and Delivery Leadership: Demonstrated ability to manage multiple concurrent projects, effectively prioritising tasks, allocating resources and delivering outcomes within strict deadlines and quality expectations.

 Creative Asset Development and Brand Alignment: Skilled in producing and coordinating high-quality digital assets, ensuring visual consistency, brand integrity and alignment with strategic communication objectives.

 Meticulous Attention to Detail and Quality Assurance: Exceptional attention to detail with a disciplined approach to reviewing content, ensuring accuracy, consistency and full compliance with organisational standards.

 SEO and Digital Discoverability Expertise: Strong capability in applying SEO best practice, keyword optimisation and content structuring techniques to enhance search visibility, improve rankings and drive sustained organic traffic growth.

 Social Media Strategy and Engagement: Experienced in optimising social media platforms, developing targeted content strategies that increase audience engagement, strengthen brand presence and support campaign objectives.

 Performance Reporting and Insights Analysis: Skilled in preparing detailed campaign reports, interpreting performance data and presenting clear insights to inform strategic decisions and support continuous marketing improvement.

EMPLOYMENT HISTORY

Oct 2024 - Current LEADER SYSTEMS | www.leadersystems.com.au

Adelaide, South Australia

Marketing Manager

Leader Systems is a premier Australian technology distributor specialising in delivering cutting-edge IT, cloud and cybersecurity solutions to a nationwide partner network. With a diverse portfolio spanning industry-leading vendors, the company provides tailored sales, marketing, and technical support to drive partner growth and market competitiveness.

RESPONSIBILITIES:

• Coordinate and deliver national marketing campaigns across more than eleven technology vendors, ensuring meticulous compliance with vendor governance frameworks and the highest cybersecurity standards.

• Develop, maintain, and validate comprehensive campaign documentation and financial records to ensure full audit readiness, regulatory compliance, and maximised vendor claim recoveries across all funded marketing initiatives.

• Manage end-to-end marketing projects, from scoping and planning through to execution, monitoring and post-implementation review, ensuring deliverables are met on time, within budget, and to the highest quality standards.

• Oversee project timelines, budget allocation, and resource management, implementing optimised workflow processes to drive efficiency, maintain accountability across stakeholders, and ensure the delivery of all marketing initiatives.

• Conduct in-depth market research and competitor analysis to identify emerging trends, inform campaign strategies and enhance competitive positioning within the technology distribution and cloud services sector.

• Collaborate with internal creative teams and external agencies to produce high-quality marketing collateral, digital assets, and promotional content aligned to brand guidelines and vendor requirements.

• Monitor, analyse, and interpret campaign performance data using advanced analytics tools, providing actionable insights to refine strategies, enhance audience targeting, and improve ROI across multiple marketing channels.

• Coordinate multi-channel marketing activities, including email marketing, social media campaigns, event promotions, and targeted industry outreach, ensuring cohesive messaging, maximum reach and engagement outcomes.

• Manage vendor-funded marketing initiatives, ensuring strict compliance with co-marketing agreements and optimising utilisation of marketing development funds (MDF) to maximise campaign impact and strengthen vendor partnerships.

• Foster strong cross-functional communication between sales, vendor management, operations, and executive leadership to maintain alignment, address risks proactively, and ensure campaign success.

ACHIEVEMENTS:

• Campaign Workflow Optimisation: Re-engineered and streamlined campaign workflows to reduce vendor approval turnaround times by two to three days, significantly improving agility, accelerating go-to-market readiness and enabling faster capitalisation on time-sensitive opportunities across multiple high-value vendor partnerships.

• Process Improvement and Quality Assurance: Implemented targeted process optimisation and quality assurance protocols, achieving a 25% reduction in delivery errors, increasing operational precision, and enhancing stakeholder confidence across all vendor-aligned marketing initiatives and campaigns.

• Multi-Vendor Campaign Delivery: Launched multi-vendor campaigns across Microsoft, Acronis, Sophos, and others, delivering a 230–240% year-over-year increase in webinar attendance and producing all related email, social, landing page, and post-event resources in full compliance with vendor standards.

• Sales Enablement Development: Created partner sales guides, pitch decks, training packs, and incentive materials for Microsoft 365 Copilot, Security (Business Premium), and CSP changes, resulting in an estimated 25% improvement in partner activation rates and overall sales team performance across multiple market segments.

• AI Training Event Marketing: Drove high engagement through AI readiness events, attracting 80+ attendees to an Adelaide session with a 26% post-event consultation conversion rate, while coordinating digital and in-person training nationwide to strengthen market positioning and partner enablement capabilities.

• Partner Communication Enhancement: Strengthened partner communications by launching the “Leader Cloud Monthly Partner Update” series, achieving 40–50% open rates and increasing registrations for campaigns and training by over 35%, consistently delivering updates faster than competitors.

• Vendor Reporting Improvements: Enhanced vendor reporting standards by creating tailored post-campaign reports for vendors such as Sophos and Acronis, leading to increased MDF allocations for subsequent quarters.

• Record-Breaking Webinar Performance: Generated $119K in new monthly recurring revenue (MRR) by identifying an untapped opportunity and securing Microsoft’s longest-serving staff member for a record-breaking CSP requirements webinar with 597 registrations and 419 live attendees.

• Leader Expo Engagement: Drove record attendance at the Brisbane Leader Expo, attracting over 600 attendees, boosting regional partner engagement, and increasing uptake of Copilot-related offers through targeted invitations, segmented campaigns, and vendor-integrated sessions.

• Vendor Launch Execution: Introduced and operationalised new vendor launches including Dropbox Dash, EaseUS, and ViCyber, delivering comprehensive go-to-market strategies, landing pages, and cross-channel communications to position each brand effectively within the partner network

EMPLOYMENT HISTORY

May 2023 - Oct 2024

Communications Officer

Maxima is a leading not-for-profit organisation dedicated to supporting individuals in employment, training and community inclusion. Offering services across recruitment, disability employment, Indigenous employment and apprenticeships, Maxima partners with businesses, government, and community groups to create sustainable career pathways.

RESPONSIBILITIES:

• Collaborated with creative agency KWPX to design, develop, and launch a new corporate website on WordPress, significantly enhancing accessibility, navigation, and overall user experience for diverse audiences.

• Partnered with the Project Manager to produce new organisational ID business cards, personally capturing over 110 professional staff photographs to ensure consistent quality and brand representation across all business units.

• Conceived, developed, and disseminated engaging communication materials for both internal and external stakeholders, ensuring alignment with organisational objectives and brand positioning across multiple delivery channels.

• Authored and produced short-form storytelling content for social media and digital channels, working closely with graphic designers to maintain a consistent visual and tonal identity across all communication materials and campaigns.

• Planned, prepared, and managed social media campaigns, including content creation, audience engagement, and monitoring of platform activity to optimise reach and performance across target audiences and market segments.

• Researched, authored, and edited case studies, customer success stories, and “good news” features to highlight organisational impact across recruitment, disability employment, and Indigenous support programs.

• Produced short-format video content featuring internal and external stakeholders, optimising content for both social media promotion and internal engagement while enhancing audience reach, retention and overall message effectiveness across multiple targeted communication channels.

• Coordinated with internal design teams to produce consistently branded marketing collateral, brochures, flyers, and digital assets, ensuring alignment with organisational objectives, visual identity, and strategic communication priorities.

• Updated and maintained website content, ensuring accuracy, relevance, and timely publication of organisational announcements, while improving user experience, accessibility and alignment with evolving audience needs.

• Managed internal communication initiatives, including newsletters, executive updates, and scheduled campaigns, to promote an inclusive and collaborative workplace culture while strengthening employee engagement, transparency, and organisational alignment across all departments.

• Provided social media promotion support for organisational events, launches, and graduation ceremonies.

• Supported public relations and lead-generation activities through targeted campaigns and media engagement.

• Performed high-level editing and proofreading to uphold accuracy, clarity, and brand consistency across all written materials, ensuring compliance with organisational standards and industry best practice guidelines.

• Coordinated multi-channel communication projects, aligning timelines, resources, and deliverables to meet strategic goals and stakeholder expectations while maintaining quality, efficiency, and measurable impact across campaigns.

ACHIEVEMENTS:

• Delivered a Full Rebrand Across All Marketing Channels: Led the copywriting, creative content development, and strategic rollout of Maxima’s complete brand refresh across web, print, social media, and signage collateral. Developed updated tone-of-voice guidelines to ensure consistent messaging across all service areas, resulting in enhanced stakeholder confidence and a modernised public perception of the organisation’s capabilities.

• Created and Deployed the First Digital Newsletter: Designed, developed, and implemented Maxima’s inaugural internal digital newsletter, “Maxima Times”, reaching over 600 staff nationwide. Achieved an 86% average open rate, strengthening cross-department communication and internal engagement.

• Successfully Managed Tender Submissions for Government Contracts: Contributed high-quality copywriting, editing, and compliance checks for major government tenders, securing multi-million-dollar Disability Employment Services contracts. Collaborated across legal, compliance, and operational teams under strict deadlines, incorporating customer success stories with original interviews and photography as compelling evidence.

• Increased Social Media Engagement: Introduced a structured content calendar, optimised post timing, and integrated authentic storytelling from candidates and staff, driving a 45% increase in organic engagement on LinkedIn and a 102% growth in Facebook followers over 18 months across multiple targeted audience segments.

• Built Community Engagement Campaigns for Key Programs: Developed culturally sensitive and inclusive marketing materials in partnership with program managers for Indigenous, Disability, and Youth services. Delivered targeted campaigns aligned with key national awareness weeks, increasing referral volumes within targeted demographics by 17–22% through strategic outreach and stakeholder collaboration.

• Maintained Staff Morale During Major Organisational Uncertainty: Partnered with the executive team to deliver transparent, timely, and morale-boosting communications during a high-stakes government tender process. Produced CEO updates, organisation-wide bulletins, and internal media content that preserved staff trust, cohesion, and engagement, mitigating the risk of increased turnover during a critical period.

SOUTH AUSTRALIAN GOVERNMENT COVER LETTER EXAMPLES

PAUL STANWOOD

Korn Ferry Level 20, 120 Collins Street MELBOURNE VIC 3000

Dear Mr Pinner & Ms Taouk,

Re: Chief Executive Officer | TasPorts

I write to express my strong interest in the Chief Executive Officer role with TasPorts. Possessing seasoned experience leading complex, publicly accountable infrastructure organisations through transformation, recovery and strategic investment, I offer a record of executive leadership across ports, energy, transport and logistics environments that aligns strongly with TasPorts’ current and future strategic, operational and stakeholder priorities. I am motivated to lead TasPorts through its next phase of capital delivery, cultural renewal and long-term value creation for Tasmania and its statewide communities.

Across more than two decades operating at senior executive and chief executive level, I have worked consistently at the interface of Boards, shareholder ministers, Treasury, regulators and complex delivery organisations, holding accountability for multi-billion-dollar capital portfolios, enterprise performance and organisational resilience. My career has been defined by the ability to stabilise distressed and high-risk programs, implement contemporary governance, assurance and risk management frameworks, and align strategy, leadership capability and capital investment to deliver durable commercial outcomes and enduring public value within highly scrutinised government-owned and publicly accountable operating environments. I am confident that my experience recovering complex programs, leading capital investment and driving cultural and organisational reform would enable me to add immediate and enduring value as Chief Executive Officer.

INDUSTRY ALIGNMENT: Demonstrated leadership in complex, asset-intensive, safety-critical environments (e.g., ports, transport, logistics, utilities, or comparable infrastructure sectors), with the ability to understand asset risk, resilience and lifecycle trade-offs, and to lead the uplift of strategic asset planning maturity.

My background includes leadership across port, marine and logistics infrastructure, encompassing wharf upgrades, terminal developments, freight interfaces and complex landside integration across highly constrained, safety-critical operating environments. As Director of the Program Management Office at Geelong Port, I held executive responsibility for the delivery of the $135 million Spirit of Tasmania Terminal Project, leading an integrated client and delivery team through an accelerated program while maintaining operational continuity, safety performance and regulatory compliance under intense stakeholder scrutiny. This role required rigorous assessment of asset risk, resilience and lifecycle trade-offs, ensuring that capital sequencing and delivery decisions strengthened long-term infrastructure performance rather than creating downstream operational exposure. Through this work, I contributed to the uplift of structured asset planning capability within the port environment, aligning investment decisions to operational criticality, regulatory obligations and long-term service reliability.

A defining experience of direct relevance to TasPorts was my appointment by the Tasmanian Government to lead the recovery of the failed Spirit of Tasmania relocation project. In this capacity, I rebuilt end-to-end delivery capability, renegotiated complex commercial arrangements and reset governance, assurance and reporting frameworks to re-establish disciplined oversight of a high-risk capital program. I restored confidence across shareholder ministers, Treasury, the Board and parliamentary oversight bodies during concurrent leadership transitions, while embedding stronger asset risk controls and transparent reporting mechanisms. This engagement demanded sustained executive leadership under intense scrutiny, high levels of political and stakeholder acuity and an unwavering commitment to safety leadership, accountability and the restoration of public trust within a publicly accountable infrastructure enterprise.

TRANSFORMATION LEADERSHIP: Demonstrated experience leading enterprise transformation in complex operating environments including operating model reform, cost restructuring, productivity uplift and cultural reset, while sustaining service continuity and workforce engagement.

Throughout my executive career, I have led enterprise-wide transformation and recovery programs across complex, assetintensive organisations operating under financial constraint, regulatory oversight and heightened public scrutiny. My approach to transformation is structured, disciplined and people-centred, ensuring operating model reform, cost realignment and productivity improvement are achieved without compromising service continuity, safety performance or workforce engagement. Beyond capital delivery, I have led enterprise-scale transformation and recovery initiatives within complex, highrisk operating environments characterised by financial exposure, delivery instability and heightened stakeholder scrutiny.

Appointed by Brookfield to stabilise a distressed international data centre investment portfolio operating across Australia, New Zealand and South Korea, I assumed executive oversight of four failing projects valued in excess of $2 billion across multiple jurisdictions. I implemented operating model reforms, strengthened governance and assurance controls, restructured delivery leadership and reduced investment exposure in New Zealand from $1.1 billion to $600 million while restoring program discipline, financial control and performance transparency across the portfolio.

During this period, I briefly assumed the role of Chief Technical Officer to execute a decisive cultural and leadership reset, rebuild capability and embed accountability frameworks, all while maintaining operational continuity and investor confidence across multiple jurisdictions. I introduced structured performance baselines, executive reporting rhythms and strengthened risk escalation protocols to ensure transparency, early issue identification and disciplined corrective action across the portfolio. These measures restored investor confidence, improved cost predictability and re-established clear accountability across geographically dispersed teams operating in complex regulatory environments.

As Executive General Manager and Acting Chief Executive within APP Corporation’s Energy and Utilities portfolio, I led the establishment and scaling of a new national business division, reforming the operating model, strengthening commercial governance and building multidisciplinary capability aligned to regulated transmission and infrastructure markets nationwide. This included redesigning supply chain interfaces, embedding disciplined financial controls, clarifying executive decision rights and driving measurable productivity uplift across multi-jurisdictional programs and complex stakeholder environments. I also led governance reset and delivery reform on major regulated transmission investments, including the Western Renewables Link, restoring stakeholder confidence through structured reporting, workforce alignment and strengthened assurance processes. These initiatives required balancing cultural renewal and performance improvement with continuity of service delivery and sustained engagement across governments, regulators and investors.

STRATEGIC ASSET

CAPITAL

MANAGEMENT: Proven capability to prioritise and sequence capital programs, evaluate investment options and trade-offs, and develop credible pathways to fund and deliver long-term infrastructure renewal while balancing public purpose, service reliability and stakeholder expectations.

Throughout my executive career, I have led capital-intensive infrastructure portfolios where disciplined prioritisation, structured investment trade-offs and credible funding pathways were essential to delivering long-term asset renewal in publicly accountable environments. I have worked closely with Boards, Treasury and executive teams to sequence multi-year capital programs, assess asset criticality, resilience and lifecycle risk, and align infrastructure investment with funding capacity, operational exposure and stakeholder expectations. This has required balancing immediate operational demands with longterm renewal imperatives, ensuring that capital allocation decisions are transparent, defensible and aligned to sustainable enterprise performance and enduring public value.

A defining example was my appointment by the Tasmanian Government to recover the failed Spirit of Tasmania relocation project. On assuming leadership, I undertook a comprehensive reassessment of capital scope, cost exposure and delivery sequencing within a highly scrutinised public environment. I re-phased the program to align infrastructure priorities with operational criticality and realistic funding capacity, renegotiated major commercial contracts to rebalance risk allocation, and reset governance and assurance frameworks to restore disciplined capital oversight. This approach ensured that investment decisions were transparent, defensible and aligned to long-term service reliability and public value, while providing Shareholder Ministers and Treasury with a credible pathway to deliver essential infrastructure renewal.

Similarly, as Director of the Program Management Office at Geelong Port, I led the $135 million Spirit of Tasmania Terminal Project within a live operating port environment. Delivery required careful sequencing of marine works, wharf infrastructure, passenger facilities and freight interfaces to preserve operational continuity and safety performance. I assessed lifecycle trade-offs between accelerated delivery, cost escalation and asset resilience, ensuring that capital deployment strengthened long-term port capability rather than creating downstream operational risk. In parallel advisory roles across port and regulated utility transactions, including the divestment of Patrick Port Operations and long-term capex modelling for regulated gas networks, I have developed structured capital recycling and funding strategies that enabled reinvestment into priority infrastructure while balancing commercial discipline with public purpose and stakeholder confidence.

COMMERCIAL AND FINANCIAL ACUMEN: Strong commercial judgement and enterprise financial leadership, including budgeting, capital investment, productivity improvement and performance management, with the ability to deliver disciplined outcomes in a publicly accountable context.

Throughout my executive career, I have exercised disciplined commercial judgement across capital-intensive, publicly accountable infrastructure enterprises, balancing financial sustainability with operational reliability and long-term asset stewardship. I have been closely involved in major asset transactions and portfolio optimisation initiatives, including advisory support associated with the sale of Geelong Port to Stonepeak and the development and execution of ALDI’s national property divestment strategy valued at approximately $1 billion. Across these engagements, I worked at Board and executive level to assess asset performance, evaluate retention versus divestment trade-offs, manage market engagement processes and structure capital recycling strategies that integrated proceeds into forward investment programs. This work required disciplined financial modelling, rigorous assessment of lifecycle performance and alignment of commercial outcomes with shareholder and stakeholder expectations. The experience is directly relevant to TasPorts’ capital funding considerations and positions me to work constructively with the Board and Treasury to explore capital structuring and funding pathways that enable delivery of a multiyear infrastructure program while protecting long-term public value.

In addition, as Executive General Manager and Acting Chief Executive within APP Corporation’s infrastructure and energy divisions, I held direct accountability for substantial P&L performance, driving cost discipline, productivity uplift and strategic revenue growth across regulated transmission, utilities and logistics portfolios. This included leading 20-year capex and opex modelling exercises for regulated gas transmission networks and supporting investment decision-making for major infrastructure acquisitions. I strengthened commercial governance frameworks, embedded structured financial controls and aligned performance metrics to strategic objectives, ensuring capital deployment decisions were transparent, defensible and aligned to long-term enterprise sustainability. These roles required the consistent delivery of disciplined financial outcomes within environments subject to investor scrutiny, regulatory oversight and public accountability.

STAKEHOLDER MANAGEMENT & GOVERNMENT ENGAGEMENT: Proven ability to build trusted, transparent relationships with Shareholders, Ministers, Government agencies, regulators and customers, and to represent an organisation credibly under scrutiny, including calm, effective communication in complex and high-pressure settings.

I have operated consistently at the intersection of Boards, Shareholder Ministers, Treasury, regulators and delivery organisations within highly scrutinised, publicly accountable infrastructure environments. My leadership approach is grounded in transparency, disciplined communication and the provision of clear, evidence-based advice that supports confident governance and informed decision-making in complex and politically sensitive settings. I bring extensive board-level leadership experience gained through close and sustained engagement with Chairs and Directors across APP Corporation, Geelong Port and Tasmanian Government-sponsored programs. In these roles, I regularly presented on enterprise strategy, major capital investment decisions, delivery and assurance risk, funding constraints and organisational performance. I am recognised for translating complex commercial, technical and risk considerations into clear, balanced and decision-ready advice that enables timely action while maintaining governance integrity and public accountability.

During my appointment to recover the Spirit of Tasmania relocation project, I worked directly with shareholder ministers, Treasury officials and parliamentary oversight bodies, providing evidence to the Parliamentary Accounts Committee on multiple occasions and restoring confidence during concurrent changes to the Chair, Board and Chief Executive. This period required calm, composed leadership under intense media and political scrutiny, consistent engagement with regulators and delivery partners and careful navigation of stakeholder expectations while maintaining operational focus and delivery momentum. Across port, energy and logistics sectors, I have also engaged constructively with unions, customers, community representatives and regulatory authorities to maintain social licence and service continuity during periods of change. I understand that in a state-owned enterprise such as TasPorts, trust is earned through visible leadership, disciplined reporting and consistent, respectful engagement across government and community stakeholders.

DRIVES RESULTS: A disciplined, delivery-oriented leader who sets clear expectations, embeds accountability and follow through, monitors progress and risks, and ensures transparent reporting and timely escalation to the Board.

I am a disciplined, delivery-oriented executive who establishes clear performance expectations, embeds structured accountability and ensures consistent follow-through across complex infrastructure programs. Throughout my career, I have led multi-year capital investment portfolios within environments characterised by funding constraints, balance sheet pressure and competing strategic priorities, requiring rigorous sequencing, prioritisation and active risk oversight to sustain momentum and preserve stakeholder confidence. In recovering the Spirit of Tasmania relocation program, I implemented structured reporting frameworks, milestone-based performance controls and strengthened assurance processes to provide the Board and Shareholder Ministers with clear visibility of delivery progress, cost exposure and emerging risks. I introduced disciplined escalation pathways to ensure material issues were surfaced early and addressed decisively, restoring delivery confidence in a program that had previously lost governance control.

Similarly, in stabilising Brookfield’s distressed data centre portfolio valued in excess of $2 billion, I reset performance baselines, clarified executive accountability, implemented structured risk monitoring and reduced exposure in New Zealand from $1.1 billion to $600 million while returning the South Korean program to budget. Across these roles, I have ensured that delivery programs remain financially sustainable, operationally viable and publicly defensible, while maintaining transparency, disciplined governance and Board confidence in complex, high-pressure environments.

PEOPLE &

CULTURE LEADERSHIP:

A values-led leader with high emotional intelligence who builds cohesive executive teams, strengthens leadership depth, leads industrial relations effectively, and embeds a mature safety and wellbeing culture

My leadership philosophy is values-led, visible and grounded in high emotional intelligence, recognising that sustainable performance in safety-critical infrastructure organisations is inseparable from culture, wellbeing and trust. Across senior executive roles with APP Corporation, Geelong Port and government-sponsored recovery programs, I have built cohesive executive teams, clarified decision rights and strengthened leadership depth to ensure alignment, resilience and succession capability within complex, multi-stakeholder environments. I have led multidisciplinary teams through periods of organisational instability, governance reform and cultural reset, placing particular emphasis on psychological safety, workforce engagement and accountability. This has included embedding contemporary assurance frameworks, strengthening executive capability, aligning performance systems to strategic outcomes and fostering a culture where safety, transparency and disciplined follow-through are non-negotiable. During high-profile recovery programs, I worked constructively within unionised and politically sensitive environments, maintaining open dialogue with workforce representatives and regulators while reinforcing clear performance expectations and mutual accountability.

Furthermore, I bring extensive experience leading organisations that operate at the intersection of critical infrastructure, regional economies and public accountability. My work across ports, transport and logistics has required close attention to safety performance, environmental stewardship, service continuity and community impact, particularly in regions where infrastructure reliability is essential to economic activity and social wellbeing. I understand the unique responsibility TasPorts holds as a statewide asset owner and operator, and I am experienced in balancing commercial discipline with the expectations of regional stakeholders, customers and the broader Tasmanian community.

Find attached my résumé for your consideration. I welcome the opportunity to engage further with the Board to discuss TasPorts’ strategic direction, upcoming investment priorities and organisational challenges, and to outline how my experience in port operations, capital delivery, governance reform and enterprise leadership may support the organisation’s long-term objectives, public mandate and shareholder expectations with confidence.

Yours sincerely,

Peter Stanwood

ALAN CARTRIGHT

28 April 2026

Dear Ms Lawley,

Re: Marketing and Content Coordinator

I am writing to express my strong interest in the Marketing and Content Coordinator position with the Adelaide Economic Development Agency. Demonstrating a high level of experience in digital marketing, content development and multi-channel campaign delivery, combined with strong stakeholder engagement capability and a creative approach, I am well positioned to contribute to the delivery of AEDA’s marketing initiatives and support the promotion of Adelaide as a destination to live, work and visit. I am motivated by AEDA’s role in accelerating economic growth and marketing the city and I align closely with the City of Adelaide’s values of collaboration, customer commitment, integrity and innovation.

In my current role as Marketing Coordinator with Leader Systems, I oversee the end-to-end delivery of integrated marketing campaigns across digital platforms including social media, web and email. I develop and execute targeted, audience-focused content aligned with brand guidelines and campaign objectives, ensuring consistency, quality and engagement across all channels. In delivering a recent AI training event campaign, I designed and implemented a suite of digital assets, including optimised landing pages, targeted email communications and strategically aligned social media content, which generated over 80 registrations in Adelaide and achieved a 26% post-event conversion rate. In a further example, I led the delivery of a large-scale multi-vendor webinar campaign, coordinating stakeholders, developing campaign messaging and managing promotional activity across multiple channels. This initiative resulted in 597 registrations and 419 live attendees, contributing to $119K in new monthly recurring revenue. This outcome demonstrates my ability to manage complex campaigns, align stakeholders and deliver high-impact, commercially valuable results through well-executed digital marketing strategies.

I have strong experience in website and digital content management, including maintaining and updating content through content management systems and applying SEO principles to improve visibility and usability. I regularly monitor campaign performance, analyse engagement data and use insights to refine content and improve results. Through improving campaign tracking and reporting processes, I have supported better visibility of performance and more informed decision-making across marketing activities. I also contributed to the optimisation of campaign workflows, reducing vendor approval turnaround times by two to three days and improving overall campaign efficiency.

My experience strongly aligns with the requirement to strategically manage and enhance social and digital channels. I have developed and executed structured content calendars, coordinated end-to-end social media activity and contributed to targeted campaigns designed to elevate engagement, expand reach and strengthen audience connection. I actively monitor platform performance and engagement metrics, applying insights to refine content, ensure ongoing relevance and maintain alignment with audience expectations. In parallel, I collaborate closely with internal stakeholders to identify and leverage content opportunities, ensuring messaging remains cohesive, strategically aligned and consistently delivered across all campaigns and digital touchpoints.

I bring a highly collaborative and outcomes-focused approach to stakeholder engagement, working effectively with internal teams, external partners and suppliers to coordinate the delivery of integrated marketing campaigns. While managing multivendor campaigns at Leader Systems, I collaborated with vendor managers, sales teams and external partners to align messaging, develop campaign assets and ensure consistent delivery across all channels. By establishing clear briefs, maintaining regular communication and coordinating timelines, I ensured all deliverables were completed on time, aligned to brand requirements and met stakeholder expectations. In a separate initiative, I managed multiple concurrent campaigns with competing deadlines, requiring structured planning and effective prioritisation. I implemented a coordinated workflow approach, tracking deliverables, approvals and campaign milestones to ensure seamless execution. This enabled the timely delivery of all campaign activities within budget while maintaining a high standard of accuracy and quality. Throughout this process, I identified opportunities to streamline approval processes and improve internal coordination, contributing to enhanced efficiency and more effective campaign delivery across the team.

I am particularly interested in this role as it presents a meaningful opportunity to contribute to promoting Adelaide as a vibrant, dynamic and highly liveable city, while supporting initiatives that connect people with experiences, events and opportunities across the community. I am especially drawn to the role AEDA plays in shaping the city’s identity, driving economic growth and enhancing its appeal to visitors, businesses and residents alike. I am motivated by the opportunity to apply my skills in content creation and digital marketing within a purpose-driven environment, contributing to campaigns that deliver tangible impact and strengthen the city’s profile. I am equally committed to working within a collaborative and high-performing team culture that values innovation, shared knowledge and the consistent delivery of high-quality outcomes.

Find attached my résumé for your consideration. I welcome the opportunity to further discuss how my skills, experience and professional approach can contribute to your team and support the continued success and strategic objectives of the Adelaide Economic Development Agency, delivering measurable outcomes and long-term value.

Yours sincerely,

SOUTH AUSTRALIAN GOVERNMENT SELECTION CRITERIA EXAMPLES

SELECTION CRITERIA

Accreditation and Quality Assurance Manager | Ref: BUE_0310_P_E | University of South Australia

Highly developed oral communication, influencing and negotiation skills, including a demonstrated ability to successfully develop constructive professional relationships, and positively interact with a range of audiences, particularly at senior and executive level.

Throughout my professional career, I have demonstrated highly developed oral communication, influencing and interpersonal skills, with a proven capacity to engage effectively with clients, colleagues, senior management, government representatives, auditors and culturally diverse stakeholders. I communicate with clarity, professionalism and diplomacy, ensuring that information is conveyed accurately, understood appropriately and tailored to the expectations, knowledge level and needs of each audience. My communication style is calm, courteous and considered, enabling me to build constructive professional relationships, resolve issues collaboratively and support positive organisational outcomes.

In my current role as Quality Control Officer, I was closely involved in the upgrade of quality management systems to meet ISO 9001:2015 requirements. This required extensive liaison with staff across operational and management areas to explain the revised requirements, clarify procedural changes and ensure personnel were adequately prepared to adapt their work practices. I communicated technical and compliance-related information in a clear, practical and accessible manner, adjusting my communication approach according to the audience and responding to verbal and non-verbal cues. By listening carefully, asking targeted questions and confirming understanding, I was able to support staff through change while strengthening confidence in the revised quality management framework.

I also participate actively in team meetings, toolbox talks, management reviews, production discussions and business improvement forums, where I contribute practical advice, procedural guidance and quality assurance insight. In addition, I provide training support to operators and quality control staff, ensuring that instructions are concise, relevant and aligned with operational requirements. My ability to communicate effectively in these settings has enabled me to explain quality expectations, reinforce compliance obligations and support consistent workplace performance.

A significant aspect of my role involves coordinating and managing external audits. In this capacity, I liaise directly with auditors to discuss business processes, current procedures, system controls and quality assurance evidence. I support verbal explanations with accurate documentation, records, demonstrations and procedural evidence, ensuring the organisation is represented professionally and credibly. Through effective stakeholder engagement and negotiation, I contributed to the organisation achieving 100% compliance with ISO 9001:2015 and securing certification prior to the triennial audit. This outcome reflected my ability to influence positively, manage competing expectations and build productive relationships with both internal and external stakeholders. My contribution was recognised by senior management and team members, particularly in relation to my organisational capability, prioritisation skills and professional engagement with external auditors.

Extensive experience in project management and the provision of high quality service with the ability to work under minimal direction, autonomously set and meet timelines, and lead complex, high pressure and high risk projects through to successful completion.

I have extensive experience managing complex projects across quality assurance, civil construction, engineering and operational environments, with a demonstrated ability to work autonomously, establish priorities, meet deadlines and deliver outcomes within defined project requirements. My project management capability includes planning, scheduling, stakeholder coordination, documentation, risk identification, progress monitoring, reporting and project close-out. I have consistently demonstrated the capacity to manage competing demands, resolve issues decisively and deliver high quality outcomes within time, budget and compliance expectations.

Across my civil construction and engineering career, I have applied structured project management methodologies from project conception through to implementation and evaluation. I have prepared project plans, schedules and supporting documentation, monitored progress against milestones and ensured project objectives were achieved within required specifications. I have also undertaken earned value assessments, prepared associated reports and contributed to project closure activities and final evaluations in accordance with organisational requirements. My technical proficiency includes regular use of Microsoft Project and AutoCAD, and I am confident adapting to other project management systems and software as required.

As Civil Engineer for Café Outspan Vietnam Limited, I contributed to the construction management of a coffee manufacturing factory in Vietnam. This was a complex project requiring careful planning, coordination and compliance with quality standards. I supported the Senior Engineer across both management and technical functions, ensuring team members understood their individual responsibilities and the broader requirements of the project. Given the scale and complexity of the works, different buildings and structures were assigned to separate engineers, with calculations and drawings prepared by various personnel. To maintain accuracy and consistency, I reviewed each drawing and plan prior to submission to the consultant for approval. In doing so, I acted as a key liaison point between management, suppliers, vendors and the design team, ensuring information flowed efficiently and that duplication, inconsistency and delays were minimised.

In my role as Project Civil Engineer with BILT, I managed the refurbishment of an office space designed to accommodate approximately 50 staff. I was responsible for the full project lifecycle, including stakeholder engagement, budgeting, scope development, tendering, execution, commissioning and project closure. This required collaboration with a structural designer, architect and multiple construction contractors, as well as careful coordination of temporary office accommodation, staff relocation, tender documentation, furniture installation and final staff occupation. I provided regular progress reports to management, including fortnightly and monthly updates on expenditure, risks, timelines and emerging issues. I also conducted weekly site meetings to monitor progress, document decisions and maintain accountability across the team.

A key challenge involved ensuring disruptive and noisy works were undertaken outside core business hours to minimise operational disturbance for building occupants. Through careful planning, proactive communication and effective contractor coordination, the project was completed successfully with minimal negative impact on staff and other occupants. Following completion, I prepared a Lessons Learnt Report identifying successful practices and areas for future improvement, demonstrating my commitment to continuous improvement, service quality and structured project evaluation.

Proven analytical and research skills to enable the effective synthesis and reporting of relevant qualitative and quantitative information and data, and demonstrated experience in the management of databases.

I possess strong analytical, research and problem-solving skills, supported by a well-developed capacity to interpret qualitative and quantitative information, identify patterns, evaluate risks and implement practical solutions. In my current and previous roles, I have applied systematic thinking to quality assurance, compliance monitoring, project coordination and operational problem resolution. My approach is methodical, evidence based and outcome focused, enabling me to assess issues objectively, understand root causes and develop solutions that support both organisational requirements and stakeholder expectations.

In my current role with DM Plastics and Steel, I am responsible for the accurate and timely completion of quality assurance activities, including quality control functions that ensure products are manufactured according to established standards. This requires collecting, reviewing and analysing diverse operational information relating to product quality, service delivery, production performance and compliance. I actively monitor instances of non-compliance, communicate findings to relevant personnel and implement corrective and preventative actions to reduce recurrence. Through this work, I have developed strong technical, operational and risk management capability, particularly in identifying issues early and applying appropriate mitigation strategies.

A strong example of my analytical capability occurred during the construction of communication pipeline components for the South Road Upgrade at Darlington. While managing daily quality inspections of the product being prepared, I identified a potential issue with product specifications. Drawing on my extensive construction industry knowledge, I contacted the Project Manager directly to discuss the matter and subsequently visited the construction site to explain my concerns in detail. I identified that the final wall thickness could create complications when cables were pulled through the pipes. To mitigate this risk, I recommended that manufacturing aim for the lower limit of wall thickness and ensured supervisors closely monitored production. As a result of my early intervention, the product was delivered successfully with no recorded defects or rework required.

I am also experienced in managing and maintaining databases, product runsheets and quality documentation to support accurate reporting and effective service delivery. I use a range of software applications and programs to record, analyse and present information in different formats, including reports, schedules, runsheets and databases. My ability to manage statistical information, maintain accurate records and organise data effectively supports sound decision-making, operational transparency and compliance with quality management requirements.

Demonstrated ability to write and produce high quality, clear, comprehensive, evidence based plans and reports, in a variety of formats and narrative styles, and for a range of audiences, to meet local, national, and international requirements.

I have demonstrated a strong ability to prepare high quality, clear, comprehensive and evidence based documentation for a variety of audiences, purposes and compliance environments. Across my civil engineering, project management and quality assurance career, I have produced plans, reports, audit documentation, meeting minutes, quality records, project updates, tender documentation, risk assessments and procedural materials. My written communication is accurate, structured and purposeful, with information presented logically and in accordance with organisational, regulatory and stakeholder requirements.

My professional background has required me to respond to the expectations of internal management, external auditors, consultants, contractors, suppliers, clients and regulatory frameworks. I am confident preparing documentation that is technically sound, evidence based and adapted to the required format, whether the audience requires strategic reporting, operational instructions, compliance evidence or project progress information. I understand the importance of precision, consistency and traceability when preparing documents that may be used to support audits, management decisions, quality assurance processes or future project evaluation.

As Internal Auditor for DM Plastics and Steel, I support the implementation and maintenance of quality management systems aligned with ISO 9001 requirements. In conducting quarterly business and system audits, I review and refer to a broad range of documentation, including internal audit reports, customer surveys, customer complaints, training records, business improvement plans and infrastructure improvement plans. I also examine risk assessments, quality plans, policies, production schedules, supplier assessments, resource management plans and research and development documentation. This requires a strong capacity to synthesise information from multiple sources, identify relevant issues and prepare clear written outputs

SELECTION CRITERIA

Front Desk and Administration Officer | The University of Adelaide

Demonstrated experience in a reception or front desk administrative role

Throughout my professional career spanning more than 20 years, I have developed extensive experience in reception, front desk administration, customer service and executive support across a diverse range of corporate, government, community and private sector environments. This experience has been demonstrated through my current role as Administration Assistant with 1300 Resume, as well as previous positions including Receptionist, Front Desk Administrator and Personal Assistant to the Director with Brock Harcourts; Receptionist, Plant Health Operations with Primary Industries and Regions SA, Biosecurity SA; Reverse Marketer and Receptionist with Service to Youth; Customer Service and Sales Consultant with Singtel Optus; Weekend Receptionist with Delfin Lend Lease; Front of House Receptionist with Southcorp Wine Company; and Personal Assistant to the Chairman with Karidis Corporation.

Across these roles, I have gained comprehensive capability in front desk reception, switchboard operation, office administration, diary management, travel coordination, filing, faxing, photocopying, records management, archiving, client service delivery, enquiry management, complaint resolution, accounts payable and receivable, report preparation and general administrative support. I have also developed strong proficiency in maintaining organised office systems, managing competing priorities and ensuring all administrative tasks are completed with professionalism, accuracy and efficiency.

In my role as Receptionist, Front Desk Administrator and Personal Assistant to the Director at Brock Harcourts from 2009 to 2014, I was responsible for managing and optimising front office operations while providing timely and accurate administrative support to the Director, Executives and Senior Managers. This included diary management, appointment scheduling, answering, screening and directing telephone calls, taking accurate messages and ensuring enquiries were referred promptly to the appropriate staff member. As the first point of contact for the organisation, I maintained a professional, courteous and welcoming front desk presence while ensuring the smooth and efficient operation of reception services.

Additional responsibilities included preparing letters and documents using Microsoft Office, maintaining computerised and paper-based files, organising records in a systematic manner and operating a range of office equipment including photocopiers, computers and facsimile machines. This experience enabled me to develop a strong understanding of professional front office presentation, confidentiality, client service excellence and the importance of accurate administrative support in a busy business environment.

High-level organisation and administrative skills, including the ability to prioritise and manage work

I have consistently demonstrated high-level organisational and administrative capability, supported by the ability to manage multiple tasks simultaneously, respond to interruptions, meet competing deadlines and adapt to changing priorities. I take a proactive and disciplined approach to workload management, ensuring tasks are planned, prioritised and completed within required timeframes while maintaining quality and attention to detail.

Dedicated to continuous improvement, I regularly review procedures, workflows and administrative practices to identify more efficient ways of performing tasks, improving productivity and enhancing service delivery. I believe that ongoing evaluation of systems and processes is essential to achieving high-quality outcomes and ensuring administrative work is completed to the highest possible standard. To support my organisation and time management, I routinely prioritise my workload through daily task lists, regular review of deadlines and ongoing reprioritisation as business needs change. I have also used a range of organisational tools including Microsoft Outlook diary, Outlook reminders and Outlook task lists to manage appointments, deadlines and follow-up actions effectively.

In my current role as Administration Assistant at 1300 Resume, I provide professional and courteous customer service by phone, email and Skype, identifying client needs, discussing career goals and gathering the information required for résumé preparation. I am also involved in document formatting using Microsoft Word and regularly maintain client databases using Microsoft Access. In addition, I manage social media marketing across platforms including YouTube, Facebook and LinkedIn, and contribute to content management across the company’s WordPress websites.

My administrative capability also extends to digital communication and marketing support, including the design and launch of Mailchimp electronic direct marketing campaigns incorporating written content, images and video. These responsibilities require strong organisation, accuracy, initiative and the ability to coordinate multiple administrative, communication and technical tasks across several areas of the business.

Well-developed interpersonal, written and verbal communication skills

I am a confident, articulate and experienced communicator with well-developed interpersonal, written and verbal communication skills. Throughout my career, I have liaised professionally with a broad range of internal and external stakeholders, including clients, customers, suppliers, colleagues, employees, contractors, government representatives and community organisations. I communicate clearly, respectfully and appropriately, tailoring my language, tone and approach to suit the audience, situation and required outcome.

I consistently seek to understand the needs and perspectives of others by listening carefully, asking clarifying questions and confirming that information has been understood correctly. I am also attentive to non-verbal cues and adjust my communication style accordingly to build rapport, reduce misunderstanding and support positive interactions. I value people as individuals and recognise the importance of creating a respectful, inclusive and flexible working environment that supports personal growth, professional contribution and the strengths of a diverse workforce.

As Reverse Marketer and Receptionist with Service to Youth from 2005 to 2008, I used advanced communication and negotiation skills to engage with employers and source new employment placement opportunities for clients. This involved interviewing clients, identifying their skills and employment goals, marketing their capabilities to prospective employers and matching them to suitable job opportunities. The role required professionalism, empathy, persuasion, resilience and the ability to communicate effectively with people from varied backgrounds and circumstances.

I also demonstrated leadership and communication capability by training and inducting staff across areas including client service management and front desk reception. My performance was consistently strong, and I regularly exceeded weekly activity targets, receiving commendations and awards for my contribution. This included receiving an “Above and Beyond” award in 2005 after achieving 11 employment placements within a fortnight, demonstrating my ability to communicate persuasively, build productive relationships and deliver measurable outcomes.

Excellent attention to detail with the ability to manage a high volume of tasks across a number of areas efficiently and accurately

I am highly capable of handling multiple tasks and projects concurrently in fast-paced environments while maintaining a high level of attention to detail. My ability to manage a high volume of tasks accurately was demonstrated during my employment as Weekend Receptionist with Delfin Lend Lease. In this role, I performed a broad range of front desk, customer service and administrative duties requiring effective time management, sound judgement and the ability to manage competing demands. Key responsibilities included distributing catalogues to members of the public, providing accurate directions, answering inbound telephone calls, receiving and assisting clients, escorting visitors to correct destinations, taking verbal and written messages and ensuring these were transmitted to the appropriate person

I was also responsible for receiving and sorting mail and electronic deliveries, undertaking computer operation and data entry, and coordinating the presentation and maintenance of the front desk reception area, including equipment, furniture, lighting, applications and brochures. These duties required accuracy, organisation, initiative and the ability to maintain a professional reception environment while supporting the broader operational needs of the business.

As Personal Assistant to the Chairman at Karidis Corporation, I also performed a range of clerical, executive support and administrative tasks requiring strong time management and exceptional attention to detail. My responsibilities included diary management, event and meeting coordination, preparing agendas, recording minutes and liaising with senior government officials and media executives. I provided timely and accurate administrative support to the Chairman, including appointment scheduling, management of computerised and paper-based records, and operation of office equipment such as photocopiers, computers and facsimile machines. This experience further strengthened my capacity to manage confidential information, prioritise executive requirements and complete complex administrative tasks with precision and professionalism.

Demonstrated proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint and Outlook

I have developed advanced computer and digital administration skills through extensive daily use of business systems, office technology and software applications across a range of administrative, reception and executive support roles. I am proficient in Microsoft Word, Excel, PowerPoint, Publisher, Access and Outlook, as well as the Windows operating system, Adobe PageMaker, email, internet research and database management. I also possess fast and accurate keyboard skills and the ability to acquire new systems and technologies quickly.

Previously, as Receptionist, Front Desk Administrator and Personal Assistant to the Director at Brock Harcourts, I used the Microsoft Office suite extensively to prepare letters, documents and administrative correspondence. I also provided professional support to the Director, Executives and Senior Managers through diary management, appointment scheduling, document preparation and general office coordination using Outlook, Excel, Word and other relevant software. This experience demonstrates my ability to use technology effectively to support administrative efficiency, business communication and high-quality office operations.

Thank you for taking the time to review examples of our professional résumé writing and government job application services. Each document we prepare is meticulously written and strategically structured to highlight our clients’ professional achievements, leadership capabilities, transferable skills and career aspirations, with extensive expertise supporting applicants across the South Australian Government, South Australian public sector and the wider Australian Public Service.

Led by Monique Thompson, Director and Senior Résumé Writer, our team brings more than thirty years of experience assisting clients applying for South Australian Government jobs, public sector roles, local government positions, education roles, health careers, community services positions and not-for-profit opportunities. We specialise in developing persuasive and outcomes-focused résumés, South Australian Government selection criteria responses, capability statements, targeted cover letters, statements of claims, executive applications and optimised LinkedIn profiles.

Our professional services, including government résumé writing, career coaching, interview preparation and job application support, are designed to strengthen professional presentation, enhance credibility and support individuals and organisations in achieving excellence within South Australia’s values-driven public sector employment landscape.

Monique Thompson Director, Resume Writer & Career Coach since 1995

To find out more about how we can help you, contact us phone or email. Consultations are available 9am - 9pm via Phone, Teams or Zoom