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key deliverables


rascal key deliverables… Pre rascal

With rascal

Change

Average credit

£7.66

£49.61

+647% £139,612

Late returns

£5.88

£5.08

-15%

(per store / week)

(per store / week)

Annual benefit with rascal

£2645

Figures originally presented to WB Feb 2013 Figures based on Smiths News Data

Average time saved per day for Welcome Break stores is 64 minutes

“It is much more simplified, less effort on our part to get things done and definitely less chasing.”


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Priority activities in the last 12 months Commercial improvements – reduction in levels of: • Claims Rejected Deliveries average reduction 2013 v 2012 =

-19.60% (-£21.24 per store per week)

• Claims Rejected Returns average reduction 2013 v 2012 =

-20.18% (-£15.16 per store per week)

• Early Returns average reduction 2013 v 2012 =

-8.93% (-£0.81 per store per week)

• Scanning Accuracy average reduction 2013 v 2012 =

-0.64%

Delivered via improvements to compliance and greater visibility of performance at store level, targeting wholesale rejections, and focussing on worst performing stores.

Working in partnership:

• Engagement with Stores – site visits of all stores in the estate by rascal Field Service Managers, delivering best practice ideas, on site troubleshooting, and further training to improve rascal use and compliance across the estate. • Improved reporting – reviewed reporting pipeline and delivered several new reports to help stores manage the category, including the Potential Sell Out report, Outstanding Credit Report, and Product Check reporting. • Upgrade to V6.2 – V6.2 across the estate and Welcome Break were one of the first retailers to benefit from this upgrade.


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rascal’s program of continuous development & investment

Auto News Claims (Smiths) • All Smiths News supplied stores benefit from rascal raising their newspaper Goods In claims since October 2013. • Since the introduction of Auto News Claims for Smiths in October, we have seen a dramatic reduction in rejected credits on the basis of “Too Late” and “Claim Not Received”. Annualised benefit £20,272 • Work is ongoing with Menzies to encourage them to support Auto News Claims.

Gap Scanning • A trial of Gap Scanning has been live at Leicester Forest East since Feb 2014 • Results are promising and suggest that it could drive additional sales of approx. £15 per store per month, meaning potentially £11,500 pa additional revenue if rolled out across the estate. • Menzies trial began May 2014

75% of Welcome Break

stores say the department is easier to run since rascal was introduced

Giving retailers the power to minimise stock losses and maximise category sales and profitability, delivering…

simplicity | visibility | control


Rascal results welcome break v2