Integral pumps service brochure

www.integral.co.uk

service division & price list 2016

Pump Solutions delivering engineering excellence

the right pump for the right application Integral Pumps provides clients with a complete design, maintenance and spares supply service. We offer a wide range of products for all applications – from small domestic circulators to large commercial pumps.

Extended Warranty

As an independent provider, we are able to equip our clients with high quality, efficient products that respond to their individual needs. From fire pumps to air conditioning pumps, heating system pumps to water pumps, we appreciate that intelligent systems are vital in meeting comfort and performance requirements.

Our highly qualified service engineers can repair and overhaul products from a variety of applications, including:

Our skilled engineers work closely with our clients through every stage of the project, providing guidance and support to realise energy efficient, cost effective solutions.

If you opt for an Integral Pumps maintenance contract within 12 months of Integral Pumps commissioning, we will extend the warranty on your product.

Repairs

• Booster sets • Pressurisation units • Glanded circulators • Glandless circulators • Sewage and waste water pumps • Drainage and storm water pumps

Commissioning Integral go above and beyond to provide our clients with an exceptional service. We appreciate that it is vital to get pumps installed and operating quickly and effectively, not only for convenience but also so that our clients can reap the benefits of a more efficient system from the outset.

Maintenance Contracts Taking out an Integral Pumps maintenance contract ensures the ongoing performance of your pumps and systems. Our engineers will conduct regular assessments of your equipment, undertaking work as required, to prevent unexpected breakdowns and make sure your pumps are working at optimum levels. This will extend the service life of the product, and reduce associated energy costs.

• We offer Bronze, Silver or Gold options to suit your requirements • A dedicated pumps co-ordinator will be assigned to you • Our engineers will provide you with a full site report, complete with checklist and recommendations, after each visit

For further information, advice & quotes please telephone:

2

www.integral.co.uk

...these are just a few of the products we service.

Globally pumps consume 10% of the world’s electricity?

Old or inefficient pumps can be responsible for large increases in your energy consumption, which means they are costing you money…

Energy Solutions Our dedicated energy team specialises in finding energy and carbon saving opportunities, working closely with our clients to develop solutions that are tailor made to suit their individual needs. These can range from finding ways to reduce the life-cycle costs of existing systems, to replacing out-dated components with the latest models.

Whatever your business, Integral can reduce your energy bills and lower your carbon footprint.

01925 847700

or enquiries@integral.co.uk

24/7 reliable servicing*

Our experienced Service Engineers are available 24 hours a day, 7 days a week*. * Only available to customers with maintenace contracts.

All engineers receive their jobs and communicate in real time to provide fast & efficient response to customer issues.

It also allows customers an overview of engineers and where they are.

01925 847700 enquiries@integral.co.uk

Pump Solutions delivering engineering excellence

3

commissioning We set industry standards.

Our team of engineers are fully trained to work with all makes and models of pump. We adhere to a rigorous checklist to ensure each is set up correctly and in accordance with the system demand to maintain optimum functionality and prevent unnecessary breakdowns.

We then carry out a full start-up report that documents the operation data for our clients, showing that the installation has been successful and detailing the overall performance of the pump for future reference.

Highly skilled, professional and meticulous, our installation team deliver a quality service every time.

Range Product

Product £

Subsequent Product £

Units

Pressurisation

Comford & open pack series incl >500lt expansion

250.00

110.00

1

*

Wilomat series

250.00

110.00

1

>500lt extra expansion (when ordered with press units)

60.00

60.00

0.5

Booster Set

Single pump booster sets

250.00

60.00

0.75

2 to 4 pump VR/ER//EBMS/Si Boost

250.00

100.00

1.5

2 to 4 pump CC/CCe

350.00

150.00

2

5 & 6 pump CC/CCe

350.00

150.00

2.5

*

>500lt extra expansion, (when ordered with booster)

60.00

60.00

0.5

Rain Water Sets

*

AF150, AF400 Series

350.00

150.00

3

Glanded Pumps

Single Head E pump, ILE, IPE, MHIE, MVIE, Helix VE

150.00

50.00

0.5

Twin Head E pump, DLE, DPE

190.00

60.00

1

Glandless Pumps

Giga, Stratos

200.00

50.00

0.5

Long Coupled

NL/NPG/SCP upto 22kw

450.00

200.00

2.5

NL/NPG/SCP over 22kw

500.00

200.00

4

300.00

150.00

2

400.00

150.00

2

Waste Water

** Drain Lift

Submersible stations

When calculating the price for more than one product, please start from the top of the list and choose the first product from the product column.

I.E.

1 off Comford p235 pressurisation unit with 500lt expansion vessel 1 off extra 500lt expansion vessel 1 off COR 4Helix VE1606/VR Booster Set 2 off DL-E80/130-5.5/2 4 off Stratos 65/1-12 Total

1 Unit 0.5 Unit 1.5 Unit 2 Units 4 Units 7 Units

Commissioning requests require five working days notice. For shorter notice periods please phone 01925 847700. The commissioning price includes our standard method statement and specific risk assessment. Commissioning certificates/reports are provided upon completion of works, usually within three working days.

The prices are based on one uninterrupted visit and prior to the arrival of the Pump Engineer the equipment should be installed, hydraulically charged and connected electrically.

Any aborted calls or unscheduled delays will be charged at the full rate.

These delays could be any of the following (but not limited to) site inductions, confined space, equipment not ready, aborted visits (less than 24 hrs notice), additional non-advised health and safety requirements, additional travel. * Includes checking of system installed expansion vessels and hydraulic accumulators, but excludes written scheme of examination. ** Does not allow for working in confined spaces.

Prices do not include specialist safety or lifting equipment required by site conditions. Excludes, Channel Isles, IOM and Scottish Highlands.

Subject to change — prices do not include VAT. Our General Terms of Delivery and Service apply.

For further information, advice & quotes please telephone:

4

www.integral.co.uk

01925 847700

or enquiries@integral.co.uk

maintenance contracts — standard (All manufacturers) Our maintenance contracts cover pumps from all manufacturers. We offer three levels of care, tailored to suit your requirements.

Extended warranty available.

Range Product

Product £

Subsequent Product £

Units

Pressurisation

Comford & Wilomat open pack series incl >500lt expansion

200.00

110.00

1

*

Presfix / Impress

200.00

110.00

1.5

>500lt extra expansion (when ordered with press units)

90.00

90.00

0.5

Booster Set

*

Single pump booster sets

200.00

95.00

0.75

2 to 4 pump

250.00

110.00

1.5

2 to 4 pump

300.00

110.00

2

5 & 6 pump

320.00

110.00

2.5

>500lt extra expansion, (when ordered with booster)

60.00

60.00

0.5

Rain Water Sets

*

AF150, AF400 Series / Water PRO

300.00

180.00

3

AF 11.22 Series / JP Series

180.00

65.0

1

RWN 1500 RMQ

200.00

50.00

0.5

Glanded Pumps

Single Head E pump, ILE, IPE, MHIE, MVIE, Helix VE

230.00

50.00

0.5

Twin Head E pump, DLE, DPE

280.00

95.00

1

Glandless Pumps

Giga, Stratos, Magna, CPL

200.00

50.00

0.5

Long Coupled

NL/NPG/SCP upto 22kw

400.00

110.00

2.5

NL/NPG/SCP over 22kw, NK/NB

500.00

200.00

4

300.00

110.00

2

350.00

185.00

2

Waste Water

** Drain Lift, Flyst Range

Submersible stations, Flyst Range

When calculating the price for more than one product, please start from the top of the list and choose the first product from the product column.

I.E.

1 off Comford p235 pressurisation unit with 500lt expansion vessel 1 off extra 500lt expansion vessel 1 off COR 4Helix VE1606/VR Booster Set 2 off DL-E80/130-5.5/2 4 off Stratos 65/1-12 Total

1 Unit 0.5 Unit 1.5 Unit 2 Units 4 Units 7 Units

The prices are based on one uninterrupted visit and prior to the arrival of the Pump Engineer the equipment should be installed, hydraulically charged and connected electrically.

Any aborted calls or unscheduled delays will be charged at full rate.

These delays could be any of the following (but not limited to) site inductions, confined space, equipment not ready, aborted visits (less than 24 hrs notice), additional non-advised health and safety requirements, additional travel. * Includes checking of system installed expansion vessels and hydraulic accumulators, but excludes written scheme of examination. ** Does not allow for working in confined spaces.

Prices do not include specialist safety or lifting equipment required by site conditions. Excludes, Channel Isles, IOM and Scottish Highlands.

Pump Solutions delivering engineering excellence

5

maintenance contracts 3 levels of care, tailored to suit your requirements — For pumps from all manufacturers.

bronze

silver

gold

3 3 3 3 3 3 3 3

3 3 3 3 3 3 3 3 3 3 3

Functional test of product

All wear parts included

3 3 3 3 3 3 3 3 3 3

Labour to replace above if carried out at planned maintenance visit

3

30% discount on spare parts

3

Spare parts included

Attendance to breakdown < 12 hours

Available on products produced by

Extended warranty available

Visual inspection of product

Labour & travel time to carry out the above

Written report after each visit

Maintenance report after each visit

Priority response

Access to 24hr callout â&#x20AC;&#x201D; preferential rates

Consumables

3 3 All manufacturers

Integral

All manufacturers

Please contact Integral Pumps Service Department for prices on our Gold, Silver and Bronze services, or for any bespoke solutions you require.

a service contract you can rely on

For further information, advice & quotes please telephone:

6

www.integral.co.uk

01925 847700

or enquiries@integral.co.uk

fire pump service Electric Pumps Minor Service • Check coupling condition where applicable • Check panel bulbs • Where fitted, check pump glands and adjust where possible • Where fitted, check mechanical seal for leakage • Run and test pumps and control panel to cover all functions • Record pressure switch cut in • Carry out flow tests • Check cooling line valve for correct operation • Check bed plate mounting bolts are secure and tight

Integral Pumps also offer servicing of Fire pumps and Diesel Engines

Service checklist: Our service products are designed specifically with your needs in mind and delivered by our expert team of technicians who have in-depth knowledge of all industry standards and applications.

Major Service Same as Minor Service plus: • Check alignment and adjust where possible • Check control panel for correct motor rated fuses • Grease pump and motor bearings • Check guarding adequate and secure • Check pump flange bolts • Check motor terminal connection tightness • Check motor winding resistance • Carry out a calibrated druck meter flow test In addition we offer an added value option of wet valve servicing whilst on site.

Diesel Pumps Minor Service • Check oil level • Visually check coupling element condition • Check exhaust clamps for leakage and tightness where accessible • Check exhaust lagging • Check coolant level • Check batteries • Check condition of turbo charger • Check batteries and control panels are functioning correctly • Check panel bulbs • Check fuel level and record • Where fitted check the pump glands and adjust where possible • Where fitted check mechanical seal for leakage • Run and test pump and control panel to cover all functions • Record pressure switch cut in • Check engine cooling system • Carry out a calibrated druck meter flow test

Major Service Same as Minor Service plus: • Check alignment and adjust where possible • Grease pump and motor bearings where applicable • Check guarding adequate and secure • Check bed plate mounting bolts are secure and tight • Check pump flange bolts • Replace oil and oil filters • Replace diesel fuel filters • Check coolant and top up if required • Check batteries and top up where possible • Check engine for leaks and repair where possible • Check battery charger float voltage set point • Carry out a calibrated druck meter flow test

Pump Solutions delivering engineering excellence

7

what are INTEGRAL pumps ‘energy solutions’?

“Energy Solutions promotes Integral Pumps through the reduced ownership costs associated with our products.”

Our Energy Solutions cover every aspect of ownership, and form that basis of a business to business opportunity to promote best practice among the users of pumps and associated equipment.

• Providing our clients with tangible reasons to proactively change or upgrade installations • Calculating the lifecycle costs of current systems • Identifying energy and carbon saving opportunities • Increasing margins by selling a saving • Improving pump and system reliability • Adding value with a complete service, maintenance and commissioning package • Enhancing the image of Integral Pumps and our clients

new EU regulations that affect energy solutions • Energy Savings Opportunity Scheme (ESOS) – a mandatory energy assessment and savings identification scheme for large organisations • Minimum Energy Efficiency Standards (MEES) – from 1 April 2018, it will be illegal to lease or sell commercial and domestic properties with an energy rating below E

For further information, advice & quotes please telephone:

8

www.integral.co.uk

01925 847700

or enquiries@integral.co.uk

LCC = Cic Cic

+

Cin

+

Ce

+

Co

+

Cm

+

Cs

+

Cenv

+

Cd

= initial costs, purchase price

Cin

= installation and commissioning cost

Ce

what does ‘life-cycle cost’ consist of?

= energy costs

Co

= operation costs

Cm

= maintenance and repair costs

Cs

= downtime costs

Cenv

= environmental costs

‘energy solutions help reduce operating costs’ save money reduce carbon emmissions improve reliability This covers every aspect of ownership, capital investment, engineering, maintenance, service and audits, to pursue the lowest LCC available.

Integral Pumps hold ISO 14064/1 & 2 accreditations and have our carbon emmissions reviewed through the CEMARS process annually to ensure we target our own carbon reductions.

Integral Pumps can help you reduce your carbon, reduce your running costs and improve plant reliability and availability.

2 Pumps

85% Maintenance 10% Purchase 5% Power

Result Summary

£10,906.00

Total Investment

£25,506.62

Annual Saving

#######

Monthly Saving

208690.56 kg

*Annual CO2 Reduction

17390.88kg

Monthly Saving

0.4

ROI — Years

11 p/KwH

Energy Unit Cost

Ops Criteria

12

Operating Hrs P/Day

3120

5

Operating Days P/Week

52

Operating Weeks P/Year

10

Total Asset Life — Years

67.56%

Reduction in Energy Consumption & Carbon Emmission

Operating Hrs P/Year

Annual Running Costs Existing Pumps £37,752.00 Annual Running Costs New Pumps £12,245.38

Pump Solutions delivering engineering excellence

9

our team Integral Pumps has assembled a team of industry respected technicians with a wealth of knowledge and experience in servicing pumps and valves.

Peter Fletcher

Liam Cole — Service Manager

Operations Director

Liam brings over 17 years’ experience in the service and maintenance of fire pumps to the Integral team. He was OEM trained in commissioning by the world’s leading pump manufacturer, and as such is able to offer our clients unrivalled technical support and advice.

Peter has over 20 years’ experience in the pump and sprinkler industry.

He introduced the servicing of fire pumps to Grundfos over 10 years ago, setting high industry standards that he continues to uphold and surpass as a member of the Integral Pumps team. Peter’s unique knowledge of the fire protection industry enables us to offer our clients a stand out product portfolio.

Eddie Docherty Eddie is a former HGV and marine engineer, who holds an HNC in automotive technology management. He has over 18 years’ experience in servicing fire pumps, including commissioning and trouble shooting for Clarke UK and USA.

Tom Sutherland Sales Manager Tom has worked in the fire protection industry for nearly 20 years. He started out installing sprinklers in warehouses and retail units, before becoming an engineer and gaining more experience of the workings of pump systems. In 2007, Tom joined Grundfos/Europump as area sales manager, working with fire protection companies all over the UK and Ireland. Having amassed extensive technical knowledge over the years, he is able to help customers with anything from simple faults to full product replacement and project management.

For further information, advice & quotes please telephone:

10

www.integral.co.uk

Jonathan Ainsworth Jonny has spent 25 years servicing engines and fire pumps.

He started out in the automotive industry, where he gained good knowledge of diesel engines, before focusing on fire protection. He is recognised in the industry as an expert in fire pump installation and commissioning.

Andrew Bursnoll With a background in plant engineering and HGV maintenance, Andy has spent the past 25 years repairing and maintaining pumps, generators and diesel engines. For the last 13 years he has focused on fire protection, honing his skills and establishing a reputation for excellence in the industry.

01925 847700

or enquiries@integral.co.uk

we service

Pump Solutions delivering engineering excellence

11

720 Birchwood Boulevard, Birchwood, Warrington, WA3 7QY

Enquiries 01925 847700 E: enquiries@integral.co.uk

Registered Office 1290 Aztec West, Almondsbury, Bristol BS32 4SG T: 01454 278 900 F: 01454 201 169 Company Registration No. 5307588

Pump Solutions www.integral.co.uk

delivering engineering excellence